SILVIU ANGHEL
    (416) 245-5125                                      
105-909 La Rose Ave                     Toronto, ON                                  M9P 1A9


      To obtain an Administrative Assistant/Customer Service Representative position


    High level of organizational skills and initiative to deal with complex duties, ability to adapt
     to constantly shifting priorities and a changing work environment, ability to exercise
     discretion when dealing with sensitive, highly confidential matters;
    Effective communication skills, marketing and outreach experience
    Demonstrate excellent customer service skills and the ability to relate to a clientele from
     diverse socio-economic and cultural backgrounds ;
         Proficiency in Windows 2000 and MS Office (MS Word, Excel and PowerPoint );
    Bilingual: French, English (and Romanian);

                                         WORK EXPERIENCE

Administrative Assistant
Centre for Education and Training
Toronto Centre/Employment Resource Centre                    December 2008 – June 2009
 Assisted with the production and distribution of promotional materials;
 Registered clients and organize client questionnaire and evaluations;
 Maintained and updated database;
 Responded to client inquiries by phone and in person;
 Performed typing, photocopying, filing and other duties as assigned;
 Created flayers, calendars and other promotional material;

Customer Service Representative
Resolve Corporation                                                       March 2009- June 2009
 Responded to client inquires by phone;
 Dealt with deadlines;
 Maintained and updated database;
 Performed payments to client accounts;

Administrative / Marketing Assistant                            December 2005 –March 2008
Aldani Construction LTD, Toronto
    Liaised with prospective clients to encourage / confirmed their participation ;
    Provided information to customers regarding all services offered ;
    Assisted staff in the creation and distribution of promotional materials;
    Attended incoming calls, provided company information to callers and walk-in visitors,
      responded to messages and requests of partners and suppliers, and responsible for
      incoming/outgoing faxes, mail and emails ;
    Assisted with preparation and facilitation of special event(open houses, marketing
    Prepared and distributed invoices for all products and services sold ;
    Maintained monthly files of revenues and expenses;
    Prepared monthly and quarterly financial reports;
                                 SILVIU ANGHEL
 (416) 245-5125                                    
     Coordinated office sales/distribution of products/resources, website advertising;
     Booked meetings, travel arrangements & accommodations;

Legal Assistant                                                          2002 - 2004
Musat & Associates, Bucharest
 Assisted with administering the company's significant legal agreements by managing
   the filing system and maintaining records ;
 Assisted with the review of contractual agreements identifying any issues before sign-
   off ;
 Assisted with maintaining a library of standard legal agreements for use by the
   company; ensured agreement templates are current and available on the company's
   intranet system;
 Maintained schedule of all claims;
 Tracked the company's legal expenditures by maintaining a log of all legal invoices
   and related costs;
 Worked with management to confirm new contracts are approved in accordance with
   corporate procedures;

Legal Assistant                                                             1999-2002
Omniasig, Bucharest
    Relieved the primary report of minor administrative details and maintain the
       workflow during absences;
    Provided support to the functional unit on legal matters such as administering the
       company's civil law, commercial law, intellectual property portfolio, corporate
       records, legal agreements and legal claims;
    Scheduled, prepared agendas, took minutes, and prepared room setup for
       meetings, regular and special, as well Executive events;

Office Assistant                                                       1997-1999
Omniasig, Bucharest
 Provided administrative support including word processing, prepared sales and
    operational reports and making travel arrangements as required;
 Provided back-up support to the Executive Assistant, as appropriate, such as
    preparation/photocopying materials for special meetings, government meetings, Council
    and Executive Committee meetings;
 Set up and cleared meeting rooms;
 Processed, sorted and distributed incoming mail/faxes;
 Prepared material and correspondence for meetings, as appropriate;
 Processed invoices, public and member expense claims, per internal procedures;
 Other administrative duties as assigned.


                  EAC 150 – College English             Sept. 2005 – April 2006
                   Seneca College Toronto

                  Law and International Relations              1995 - 1999
                   Nicolae Titulescu University, Bucharest, Romania

To top