9 2 Powerpoint Content Developing a Community of Practice
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Developing a Community of Practice: Working with Faculty to Make Courses Accessible
Karen R. Pettus, Ph. D.
Student Disability Services
University of South Carolina
AHEAD 2008
Multiple Intersections
July 19, 2008
The Problem
Two x squared plus three x plus 5
Parenthesis two plus three lowercase i parenthesis divided by parenthesis minus sign four
plus three lower case i
Use the Rational Zero Theorem to find a zero.
Function sign parenthesis x parenthesis equals three x to the fourth minus eleven x to
the third plus ten x minus four
The Real Problem
2x^2+3x+5
(2+3i)/ (-4+3i)
Use the Rational Zero Theorem to find a zero.
f(x)=3x^4-11x^3+10x-4
Our Initial solution
Obtained funding to create an assistive technology lab in our office
… Hired a coordinator
… Purchased hardware and software
… Established guidelines and procedures
… Provided “how to” information on making materials in alternative formats
Creating faculty partnerships
Sent letters to faculty requesting assistance
Called faculty and offered support
Offered workshops through Center for Teaching Excellence
Implemented the Community of Practice model
What is a community of practice?
Groups of people who share a concern, a set of problems, or a passion about a topic,
and who deepen their knowledge and expertise in this area by interacting on an ongoing
basis
Share information, insight, and advice
Help each other solve problems
Find value in their interactions
Create tools, standards, designs, manuals and other documents
Develop a common body of knowledge, practices, and approaches
Who Was invited?
Faculty working with students who were blind and used Braille to access text
Two students enrolled in 4 classes each, a total of 8 instructors plus two lab instructors
One student was enrolled in a higher level math course and the other student was
enrolled in Statistics
Where did we meet?
The Center for Teaching Excellence
… Partnership with the CTE and Student Disability Services
… Faculty were encouraged to use the center to improve teaching skills
… CTE was looking for innovative approaches to reach faculty
… CTE centrally located in the library
… We had access to technology, quiet room, and support of the CTE staff
When did we meet?
Before the semester began, we e-mailed each instructor to let them know there would
be a student in their class who needed materials in alternative format and most likely
would need Braille
Invited each instructor to participate in the COP and set the first meeting for Wednesday
afternoon the first week of classes
Let the group decide on the most convenient time for them to meet in the future
We met once a month for the remainder of the semester, roughly 4 times each semester
How did we conduct the meetings?
Began by discussing the needs of the students and the format of the class
Asked for assistance in understanding the requirements of the class and how this
meeting could help them make their class accessible for each student
Asked faculty for in put, what are your needs, what would be most helpful for you
LISTEN, LISTEN LISTEN
WHY DID WE CREATE THE COMMUNITY OF PRACTICE?
Our campus philosophy : Inclusion is Everyone’s Responsibility
Faculty should have some ownership in making their courses accessible
We need to provide support for faculty beyond how to convert materials to alternative
formats
We were not always aware of the requirements of the course
We wanted to improve communication between our coordinators and faculty
Results
We learned that faculty wanted more information about students with disabilities who
were enrolled in their courses, and they wanted this information earlier than we had
previously provided
Faculty were doing more hands on demonstrations and lab work than we anticipated
Faculty needed more assistance than just converting materials, they needed assistance
with classroom management
Faculty came back!!!!! Each semester we had faculty who attended all sessions and
faculty from fall came to assist faculty in spring, even when they did not have another
student enrolled in their course
resources
Cultivating Communities of Practice
Wenger, McDermott, & Snyder
Knowledge Networks
Hildreth &Kimbile
Communities of Practice Website
http://www.co-i-l.com/coil/knowledge-garden/cop/index.shtml
IBM Communities of Practice
http://www.research.ibm.com/journal/sj/404/lesser.html
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