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The name of the book is Introduction to Information Systems, 15th Edition, Chapter 4 and Chapter 5
PART I: Answer the Module Review Questions listed below (Chapter 4).
1. How are HTML, XML, and Java affecting business applications on the web?
2. What application software packages are the most important for a business end user to know how to
use? Explain the reasons for your choices.
3. What major trends are occurring in software? What capabilities do you expect to see in future
4. Why is an operating system necessary? That is, why can’t an end user just load an application
program into a computer and start computing?
PART II: Complete the Analysis Exercise below:
1. Desktop Application Recognition: Tool Selection
PART III: Answer the Module Review Questions listed below (Chapter 5).
1. Discuss the advantages of a database management approach to the file processing approach? Give
examples to illustrate your answer.
2. Outline the benefits and limitations of the relational database model for business applications today?
3. How should a business store, access, and distribute data and information about its internal operations
and external environment?
4. What role does database management play in managing data as a business resource?
PART IV: Read the Analysis Exercise at the end of the chapter and complete the questions after the
1. Data Formats and Manipulation: Importing Formatted Data into Excel.
CSV File: Partners.csv (is attached)
At the end of this module's chapter (chapter4), read Real World Case Study 3, "Wolf Peak International:
Failure and Success in Application Software for the Small-to-Medium Enterprise.”
After you’ve read the case study, complete the case study questions at the end.
At the end of this module's chapter (chapter5), read Real World Case Study 3, "Amazon, eBay, and
Google: Unlocking and Sharing Business Databases.”
After you’ve read the case study, complete the case study questions.