Human Development & Leadership Division Member Engagement by DMHO32tk

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									 Human Development &
  Leadership Division

Member Celebration & Engagement
What We’re About


               To be the community of choice for
             everyone by making human potential a
   VISION      global priority, an organization and
                      personal imperative.




             To enrich the personal and professional
             lives of our membership and the global
   MISSION   community to triumph over current and
                        future challenges.
Commitments
• Provide practical, value-added content via
  products and services

• To be a leader in traditional and innovative
  thinking to optimize the application of
  personal development and leadership
  principles.
Benefits
• Improve your leadership skills

• Learn how to make all of your relationships more effective

• Increase your opportunities for personal development

• Be part of an exciting division that is at the heart of quality
  improvement
The True North Values
• Passion for human development & leadership

• Positive thinking and sharing optimism

• Respect for Diverse Individuals and Environments

• Maximizing the potential (or possibilities for growth) for all Individuals

• Focus on Holistic development - Mind, Body and Spirit

• Embrace the 'Spirit of Play' and 'Yes, And..' Philosophy

• Be Fully Engaged at all times
Agenda
     Joining Time / Collective                    HD&L Council
            Networking
                                      •   Division Chair   – Adil Dalal
7:00 start
                                      •   Chair-Elect      – Open
• Council Introductions               •   Secretary        – Marlene Johnson
• Membership Profile / VOC Results:   •   Treasurer        – Bill Barton
      – “Wants” Delivering Value:                          – David Winney
                                      •   VOC / Comm.
          • Publications
                                      •   Marketing        – Wanda Sturm
          • Education
                                      •   Web              – Open
          • Communications
•   Recognition                       •   Publications     – Brooks Carder
•   Strategy                          •   Conference       – Sandra Storli
•   Networking                        •   Education        – Open
•   Volunteering                      •   Recognition      – J. Gilberto Conception
• It’s a Wrap                         •   Staff Support    – Jeanine Becker
                                      •   Membership       – John Breckline
7:45 dismissal

Post-Meeting Networking
Financial Status (YTD 3/31/11)
• Assets   $87,900
• Income   $15,522               dues (84%) & investments
• Expenses $11,053               publications, webinars,
                                     planning
• Balance          $ 4,469

Note: FY-2011 budget to be developed for FY beginning 7/1/2011
Strategic Planning
                          INPUTS
1.   HD&L Mission & Vision Statement
2.   VOC data
3.   Existing Initiatives                                            Using Lean / Hoshin Model
4.   Annual Budget
5.   Current Organization Chart
6.   Benchmarking of other ASQ divisions/organizations


                                               STRATEGIC STEERING COMMITTEE
                    1.   Review Input Data - SWOT
                    2.   Brainstorm on Potential Long-term strategic initiatives
                    3.   Identify top 3-5 strategic Initiatives
                    4.   Propose identified initiatives to HD&L Leadership with high-level requirements
                    5.   Upon Approval, create a detailed plan and allocate division resources



                                                  OUTPUTS - Strategic Plan (2-5 years)
                                             Initiatives
                                             Proposed budget requirements
                                             Estimated resources requirements
                                             Link with short-term goals
                                             Detailed plans for Approved Initiatives
QMP Results 2010-11
1.   Form Strategic Alliances
2.   Grow Membership
3.   Provide Member Touch Points
4.   Product Offerings
5.   Improve Infrastructure
6.   Engage Volunteers
QMP Results 2010-11
1. Form Strategic Alliances
  – Actively provided an HD&L presence during 5
    distinct professional events
  – Promoted social responsibility through
    communication with membership
2. Grow Membership
  – Developed communication tool with new
    members
  – Provided HD&L literature to local Sections
QMP Results 2010-11
3. Provide Member Touch Points
  –   3 Newsletters
  –   4 Face-to-Face
  –   2 Webinars
  –   Surveys and other written communications
4. Product Offerings
  – 2 Webinars
  – 1 Primer with more in the works
QMP Results 2010-11
5. Improve Infrastructure
  – Establish new position for Standards and
    Procedures
  – Develop Roles and Responsibilities for key
    positions and tasks
6. Engage Volunteers
  – Increase number of Member Leaders to
    share roles
  – Established Personal Well-being Chair
  – Recognize Volunteer involvement
Membership Profile
                                                      Pie Chart of Position
                                                                 Six Sigma
                                                            Auditor 1.3% Student
                                                   Technician 1.4%          0.6%
                                         Professional   3.1%
                                                3.5%


                                        Engineer
                                          12.9%




                                                                                   Manager
                                                                                   47.4%


                                    Consulting
                                       14.4%




                                                         other
                                                        15.5%




2662 Total Members    60% Senior        80%
  48 Fellow           31% Regular        8%
 102 Attending WCQI    9% Other         12%

                Virtual Networking
                  • Linked In Group
                  • Discussion Boards
Voice of the Customer
• VOC Survey – January 2010
  – 28% response rate


• Respondents are established ASQ
  members that are new to HD&L
  – 60% of respondents in ASQ >7 years
  – 70% of respondents in HD&L <4 years
Voice of Customer
• Primary Reason for joining HD&L
  – Personal Development & Growth


• Top Rated Programs & Services
  – Articles
  – Best practices studies
  – HD&L Body of Knowledge
  – Training programs
  – Newsletter
Voice of the Customer
• Most common other professional
  associations
  – American Society for Training & Development
  – Project Management Institute
  – Society for Human Resource Management


• Most often cited “Recommendation to
  Deliver Exceptional Value”
  – Communication
Body of Knowledge (BOK)

 HDL's intent is to create a LEADERSHIP
  BODY OF KNOWLEDGE to inform on the
 concepts and terms used in different facets
                of leadership.
BOK – Proposed Steps
1 - Research existing bodies of knowledge on leadership (in process).

2 - Compare existing ASQ Body of Knowledge to leadership terms.

3 - Call for volunteers to put plan in place.

4 - Complete tasks in plan,

5 - Publish ASQ-HDLs Leadership BOK



 Need volunteers who have an interest in leadership body of knowledge.
Value: Publications

• Will publish 4 primers this year
  – Published: Organizational Trust
  – In process: Examining Employee Engagement
  – Planned: Five Pillars of Leadership,
    Measurement for Leaders
Value: Publications
• Newsletter published
  – Maintaining Quarterly Schedule
  – First two issues completed.
  – Next issue due out in July
    • Submission Deadline: June 15th

• Behind the scenes work to update website
  – Technical challenges
  – ASQ implementing new software
Awards and Recognition
• More Seniors and Fellows.
  – One fellow nomination was supported by the Division.
  – To encourage all HD&L members to become senior
    members.

• Ash Ogle award of $500 offered for studies in leadership

• Recognition:
   – Best paper published from our members supporting
     HD&L activities.
   – To consider recognizing any new concept published
     in ASQ that promote HD&L improvement.
Objectives 2010-11
1.   Grow Membership       2667 3000
2.   Engage more Volunteers 10  30
3.   Member Touch Points         4  12
4.   Awareness & Alliances       2  12
5.   Revenue Streams             0 2
6.   Improve Organizational Effectiveness
Networking
• LinkedIn
 – HD&L Group
 – Personal

• Discussion Boards
 – Initiate / Contribute

• Other
 – One-to-One
 – ????
Volunteer Opportunities
• Council Roles
  – Membership, Publications, other

• Webinar Speakers

• Article Writers

• Proofing/Editing
  – Newsletter
  – Primers
Final Words
• HD&L is a highly viable division of ASQ

• The incoming leadership represents highly
  competent, willing and motivated individuals

• Our membership reflects high level of intellect and
  diverse interests

• The interest in human development and leadership is
  universal and at the core of every leader

• We recognize the contributions of all who founded
  this division and trusted us to move it forward

								
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