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eCommerce
Today’s eCommerce
Environment
Katie Paolangeli , MERS
Steven Horne, Wingspan
Advisors
Robin Belanger, Moderator
eCommerce
Agenda
• MERS eRegistry Update
• MISMO Update
• Data Stardards – Universal Loan
Number Initiatives
• What’s new? – eModifications
• Questions
2
eCommerce
Today’s eCommerce
Environment
MERS and MISMO Update
Katie Paolangeli, MERS
3
MERS® eRegistry
As of August 11:
• 126,841 eNotes registered
• 22 participating companies (Lenders,
Investors, Servicers, Warehouse Lenders)
• 10 companies in integration
• 5 vendors are live
• 7 vendors in integration 4
MERS® eRegistry, cont’d
Release 6.0
• Release Date June 8, 2009
• Added “Servicer” field to handle ‘Change Status,’ ‘Change
Data’ and some Transfer transactions
• Changed the role of the “Delegatee” field
– Removed ability to handle Servicing transactions listed
above
– Enhanced to allow the OrgID in this field to Initiate
Transfers of Control to itself or another party, based on
pre-established relationships
• Allow Members to choose auto- or manual-confirmation of
Transfers of Servicing
5
MISMO Update
MERS Management of MISMO for the MBA
MERS is responsible for managing the day to day operations of MISMO. MBA
retains full ownership of MISMO and maintains a permanent seat on the
MISMO Board of Directors
Version 3.0
• Final publication was on August xx, 2009, after a 30-day intellectual property
review period
• Version 3.0 is a major architectural shift for MISMO
– transition from DTD to Schema
– demonstrates MISMO’s commitment to uniformity and a commonly shared
data construct that provides an enterprise-level data model
– will simplify the ability to combine different types of data in the same
electronic package; the application of electronic signatures; and allow for
consistent data management across all business transactions 6
MISMO Update, cont’d
Participation/Adoption
• Industry-wide participation in developing and reviewing Version 3
• Workgroups focusing on many current and critical topics, for the
benefit of the industry
• Commercial also represented
• Survey of MISMO adoption shows agreement on the value of
standards and high level of current use. Majority of respondents plan
to expand their use of MISMO standards
7
Data Standards
Universal Loan Number
A numbering system for all mortgage industry participants to
generate and/or recognize a unique loan number for each
mortgage
Reasoning/Benefits
• Transparency – a loan number can be created at
origination and stays with the loan throughout its life. The
history of a loan can be tracked.
• Interoperability – provides a standard to be used between
trading partners.
• Data Integrity – one loan number used across all systems
(origination, selling, servicing, document custody) means
no errors when identifying particular loans
• Can be used to detect and prevent fraud
8
.
Data Standards, cont’d
MIN as the Solution
• The Mortgage Identification Number (MIN) is recognized by
the GSEs and incorporated into all origination, servicing,
custodial and investor delivery systems
• Is part of MISMO standards
• Is currently in the county records on 60,000,000+ loans
• MERS Members control their own MIN generation. No third
party needed, no costs involved
• Can be used on loans whether or not MERS is the
Mortgagee
• Can be registered on the MERS® System pre-closing
9
How Technology Improves Loan Resolution Performance:
Using eMods for Improved Results and Lower Costs
Steven Horne
• Using eMods saves money and
improves loan resolution
performance
11
Two Scenarios
Without eMods
With eMods
12
High Touch Works
Dialers and automated messaging are a
turn-off and are easy to avoid
Taking the time to listen to a borrower
pays off
Investing in proactive information
management works
13
Proactive Information Management
Builds Trust
Gathering information prior to first borrower
contact builds borrower confidence, narrows
applicable workout options, and saves time.
An in-depth understanding of the borrower’s
circumstances, and the recovery potential of
the loan ensure the best possible outcome
of each call.
14
Proactive Information Management
Builds Trust
Sample Factors:
Current Credit Condition
Credit at Origination
Payment Pattern
Current Market Conditions
Lien Position
Effective Equity
Prior Servicer Strategies
Psychological Equity
15
Coordinated Legal Services Increase
Success
Working closely with a network of
experienced, qualified attorneys is
critical to loan resolution success
Coordinating legal services with loan
resolution effort leverages the legal
processes to maximize the number of
loans avoiding foreclosure
16
Better Technology Saves Money and
Loans
Better technology increases
accountability and maintains focus
Better technology produces more
workouts
Better technology saves money
Better technology creates time that can
be spent with borrowers
17
Steve Horne, President and CEO
Steven Horne is founder and President and CEO of
Wingspan Portfolio Advisors. Prior to starting
Wingspan, he led the reorganization of Fannie
Mae’s National Servicing organization. For the
nine years before that he was a partner with
Sherman Financial Group where he developed
innovative loan resolution strategies, systems
solutions, and workflow.
18
eCommerce
• Thank you for attending the
eCommerce Session
• Questions?
• Feedback/Surveys
19
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