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							Cloud Computing and its role in the University
Internationalization.
                   Staff Mobility Initiative Report - Oskar Pienkos SFU ITS
October 2011
                              Acknowledgements

Kate Jennings, Associate Director, International Partnerships and Mobility, SFU
    International
Jay Black, CIO, SFU IT Services
Randy Raine, Director of ITI, SFU IT Services
Prof. Dr. Jiri Fuerlicht – Professor at VSE, Prague
Prof. Dr. Jiri Donat - Professor at VSE Prague and Director at ATKaerney GmbH
Dr. Karel Nenadal – CIO of VSE, Prague
Hildegard Mader – Director, International Office, WU
Prof. Dr. Gustaf Neumann – Chair of Information Systems and New Media at WU
Kartin Wembaher - Head of E-Learnig Services, Quality Management & Program
    Delivery WU
Stefan Benzinger - Head Central and Internet Services WU
Dr. Zoltan Szabo – Associate Professor in the Dept of Information Systems,
    Cornivus University
Peter Racsko - Head of IT Department, Cornivus University
Janos Mogyorosi – CIO of Cornivus University


  Cloud Computing and its role in the University
  Internationalization.
   Introduction
   Definition of Cloud Computing
   Opportunities for Higher Education
   The Discovery
   Institutions and Reasons
   Scope of Planned Activities
   University Profiles
   Activities Conducted
   Findings
   Conclusions


    Cloud Computing and its role in the University
    Internationalization.
   Cloud Computing Buzz
   CC suited for Higher Education
   CC add value to University Learning
    Proposition
   Cascading effect on Internationalization
   Biggest Bang for the Buck




    Cloud Computing and its role in the University
    Internationalization.
   What is Cloud Computing
   Term highly Overloaded
   Could be defined by its characteristics
     Virtualized


     Autonomic and Elastic


     Multi-Tenant


     Service Oriented


     Accessible


     Measurable and Billable



    Cloud Computing and its role in the University
    Internationalization.
Opportunities for Higher Education
Software:
• E-Learning
• Instant Messaging and Conferencing
• Media Wiki
• E-mail
• Podcast
• Video Conferencing
• Customer Relationship Management
• Highly Scalable Web Server



 Cloud Computing and its role in the University
 Internationalization.
Opportunities for Higher Education

Platform:
• Database Instance ex. MySQL
• Software Application Development Platform ex.
  Java

Infrastructure:
• Virtual Servers with choice of several Operating
   Systems
• Data Storage Containers accessible via HTTP

 Cloud Computing and its role in the University
 Internationalization.
The Goal


Primary goal of the trip:
• Discover and assess the adoption and utilization of CC at
   higher education
• Asses CC place in the institutional strategic plan

Secondary goal - identify university use cases for
  applications of Cloud Computing.

The IT cloud adoption in supporting the core business of universities was
   not on the agenda since in most cases its not transparent and has no
   direct impact on the public facing image of a university.

  Cloud Computing and its role in the University
  Internationalization.
Choice of Partner Institutions

University of Economics, Prague
Research Project on CC:
Enterprise Architecture for Cloud Computing Environments
Cloud Computing Adoption and Governance: Models and Guidelines


Cornivus University of Budapest
Miklos Biro research on Cloud Computing.

Vienna University of Economics and Business Administration
Institute for Foreign Trade and Development explored the utilitarian aspect the
    Cloud Computing.
Florian Ramseger won the Peter Drucker challenge with his essay "The Silver
    Lining of the Cloud:
Cloud Computing for Managing a More Equitable Knowledge Society" .


  Cloud Computing and its role in the University
  Internationalization.
Planned Activities
Discussion topics
General:
• Role of CC in university strategic plan
• Leveraging cloud services in recruitment and
  internationalization
• Public versus Private cloud - discussion
• Measuring tangible results of providing Cloud based
  services (ROI)
• Hindering factors in CC adoption


 Cloud Computing and its role in the University
 Internationalization.
Planned Activities
The interview topics
Technology:
• Open Source or Vendor Solution
• Security, Authentication and Authorization
• Underlying Technology to build CC Infrastructure
• User facing front-ends (technology, location,
  usability)
• Public versus Private cloud from the technology
  perspective


 Cloud Computing and its role in the University
 Internationalization.
Planned Activities
The interview topics
Project:
• Initiators, stakeholders and owners
• CC project business vs technology driven
• Road blocks and dangers that a CC project can
  encounter
• Easy starting points
• Collaboration between universities
• Public-Private partnership in CC projects


 Cloud Computing and its role in the University
 Internationalization.
University Profiles
University of Economics, Prague (Vysoká škola
  ekonomická v Praze)
• Leading in management and economics in the
  Czech Republic
• Six Faculties
   • Finance and Accounting
   • International Relations
   • Business Administration
   • Statistics and Informatics
   • Economics and Public Administration

  Cloud Computing and its role in the University
  Internationalization.
University Profiles
University of Economics, Prague
• 19,000 students, 650 academic staff, 500 non-academic
  staff.
• Founded in 1919 as an independent department of the
  Czech Technical University
• 14% of foreign students.
• Admission highly competitive (12%-30% admissions rate
  to the School of International Relations)
• Located at three campuses:
   • Main Prague at Žižkov
   • Secondary Jižní Město - outskirts of Prague.
   • Faculty of Management in Jindřichův Hradec - outside
      of Prague

  Cloud Computing and its role in the University
  Internationalization.
University Profiles
University of Economics, Prague




  Cloud Computing and its role in the University
  Internationalization.
University Profiles
University of Economics, Prague




     Cloud Computing and its role in the University
     Internationalization.
University Profiles
Vienna University of Economics and Business Administration
Wirtschaftsuniversität Wien "WU Wien" in Austria and Germany)
•   Largest business and economics university in Europe
•   One of the largest universities in Austria
•   Founded on October 1, 1898 as Exportakademie
•   27,000 students, 400 researchers and teachers, 80 full
    professors
•   Ranked top 50 European Business Schools
•   Ranked #16 in 2009 for MBA WU Wien
•   Accreditation from EQUIS
•   Member of Community of European Management Schools
    (CEMS)


    Cloud Computing and its role in the University
    Internationalization.
University Profiles
Vienna University of Economics and Business Administration


Bachelor's degree programs:
• Business, Economics and Social Sciences, four majors:
   • Business Administration
   • International Business Administration
   • Economics & Socioeconomics
   • Information Systems
• Business Law



 Cloud Computing and its role in the University
 Internationalization.
University Profiles
Vienna University of Economics and Business Administration


Advanced degrees:
• Doctor in Social and Economic Sciences
• Doctor in Business Law
• PhD in Finance
• International MBA (in English)
• Executive MBA (in English)
• LL.M. in International Tax Law (in English)
• Habilitation at WU Wien


  Cloud Computing and its role in the University
  Internationalization.
University Profiles
WU, Vienna




     Cloud Computing and its role in the University
     Internationalization.
University
Profiles
WU, Vienna




     Cloud Computing and its role in the University
     Internationalization.
University Profiles
WU, Vienna




     Cloud Computing and its role in the University
     Internationalization.
University Profiles
Cornivus University of Budapest
Founded 1920 as the Faculty of Economics of the Royal Hungarian University.
7 faculties grouped into three subject areas:
• Business
     • Business Administration
     • Economics
     • Social Sciences
• Public Administration
•   Horticulture
     • Horticultural Science
     • Food Science
     • Landscape Architecture


    Cloud Computing and its role in the University
    Internationalization.
University Profiles
Cornivus University of Budapest

•   17,000 students
•   Lectures in English and German in addition to Hungarian.
•   Growing number of foreign students
•   Leading in Hungary in business administration and social science
•   BA program ranked 25th in Europe by Financial Times
•   Member of CEMS (the elite group of European Management Schools)
•   Accepted to PIM (Programme in International Management).
•   Locate in an urban setting - multiple buildings in the city centre of
    Budapest.
•   Main building in Pest next to the Grand Market Hall - declared UNESCO
    Heritage Site


    Cloud Computing and its role in the University
    Internationalization.
University Profiles
Cornivus,
Budapest




     Cloud Computing and its role in the University
     Internationalization.
University Profiles
Cornivus, Budapest




     Cloud Computing and its role in the University
     Internationalization.
University Profiles
Cornivus,
Budapest




     Cloud Computing and its role in the University
     Internationalization.
Activities Conducted (June 7-18)
University of Economics, Prague
Prof. Dr. Jiri Fuerlicht – Professor at VSE
Prof. Dr. Jiri Donat - Professor at VSE and Director at ATKaerney
Dr. Karel Nenadal – CIO of VSE

Vienna University of Economics and Business Administration
Prof. Dr. Gustaf Neumann – Chair of Information Systems and New Media
Kartin Wembaher - Head of E-Learning
Stefan Benzinger - Head Central and Internet Services

Cornivus University of Budapest
Dr. Zoltan Szabo – Associate Professor in the Dept of Information Systems
Peter Racsko - Head of IT Department
Janos Mogyorosi – CIO
  Cloud Computing and its role in the University
  Internationalization.
Findings
University of Economics, Prague
• Little incentive to attract more foreign students due to high reputation and
   low admission rate
• Little focus on internationalization or increased recruitment
• Most students working full or part-time
• School focus on post-graduate and correspondence studies
• IT Infrastructure is outdated
• Slow adoption of server virtualization
• VDI (virtual desktop infrastructure) at evaluation stage
• 100% Microsoft® Windows operating system.
• Lotus Notes for document sharing and staff and faculty e-mail.
• Student e-mail integrated within their proprietary student information
   system.



  Cloud Computing and its role in the University
  Internationalization.
Findings
University of Economics, Prague
• CC Research theoretical and around
  governance, business requirements and service
  migration
• Business courses encourage students to use
  public cloud services
• CC perceived as an external technology
• IT exclusively supports operations, teaching and
  learning
• IT has no role in leveraging emerging
  technologies


  Cloud Computing and its role in the University
  Internationalization.
Findings
University of Economics, Prague
• Major stumbling factors in adopting CC:
   • Budgetary Constrains - Gov’t Funded
   • Lack of Qualified Staff (75 full time IT staff)
   • Proprietary Software Lock-in (Gov’t
     Procurement)
   • Open Source software - lack of adoption
   • Vendor CC technology to expensive
• No present nor future place for CC in the strategic
  plan of the university


  Cloud Computing and its role in the University
  Internationalization.
Findings
Cornivus University of Budapest
• E-learning in infancy
• Some courses offered via LMS “Moodle”
• ERP systems centralized and hosted by the
  government.
• Student Information System (Neptune) integrated with
  the ERP
• CMS (Content Management System) on Open Source
  Alfresco
• Active member of The Trust in Digital Life Consortium


  Cloud Computing and its role in the University
  Internationalization.
Findings
Cornivus University of Budapest
• Develops framework for CC adoption
• Security and privacy studies within ISA (Interoperability
  Solutions for European Public Administrations)
• IT operations and choice of technology dictated at the
  ministry level
• Would prefer centralized cloud offering
• Hesitant to adopt CC due to:
   • Lack of money,
   • Shortage of IT staff
   • Insufficient knowledge

  Cloud Computing and its role in the University
  Internationalization.
Findings
Vienna University of Economics and Business Administration

•   Gov’t funded
•   Campus shared with Vienna University
•   IT servers partially virtualized
•   SIRUS student information system not integrated with ERP or Microsoft
    Exchange
•   Students records due to gov’t compliance need to be archived and copy
    submitted to the gov’t once a month.
•   SAP-based ERP system hosted by Bundesrechnenzentrum - a government
    body.
•   LearnWU - E-Learning system developed in-house (based on Open ICS)
•   All courses have e-learning component
•   40 applications offered within the LearnWU system
•   Integration plans with MS Sharepoint and some Google Widgets


    Cloud Computing and its role in the University
    Internationalization.
Findings
Vienna University of Economics and Business Administration


• E-learning allows students to take so called "Semester 0" and
  take early exams
• E-Learning project started in 2001 and solution adopted by 600
  secondary education institutions
• For new campus IT CC IaaS evaluted and rejected because of:
   • No cost benefit vs traditional IT
   • Privacy, security and control concerns
• CC not in the strategic plan of the university
• Plans on integrating external CC components within LearnWU



  Cloud Computing and its role in the University
  Internationalization.
Final Conclusions


• CC adoption at European universities is minimal due to
  several factors
• EU’s stringent privacy and data protection laws
• Lack of privacy and security governance around CC
• University research about governance and framework for
  CC
• Institutions publicly funded and the budget don’t include
  innovation
• Preferred funding model for that type of projects via PPP
  (Public-Private partnerships)
• Centralized computing resources and procurement


 Cloud Computing and its role in the University
 Internationalization.
Final Conclusions


• All institutions interested in using CC
• Not interested in developing CC due to factors
  mentioned above
• Would use if CC built by Gov’t or with help of PPP




  Cloud Computing and its role in the University
  Internationalization.
Final Thoughts


• Implementing CC platforms beyond single institution’s
  ability to fund and support
• E-learning - best candidate for implementing as CC
  service.
• Key factors for success in making CC usable within
  academia:
   • CC projects sufficiently gov’t funded (fully or
     partially)
   • Shared member entities to implement and support
     CC installation
   • Governance in place to ensure privacy and data
     protection

  Cloud Computing and its role in the University
  Internationalization.
Comments
Q & A




   oskar@sfu.ca
Cloud Computing and its role in the University
Internationalization.