Prepared Business Requirement Document and by l00IJz

VIEWS: 310 PAGES: 11

									MBA in finance, MS in Information Technology Management with ten years of IT experience with an
emphasis on full life cycle project development (Business Analysis). Worked closely with various project
stakeholders, to understand and document business requirements, functional requirements, and design
specifications for new applications along with enhancements to the existing applications. Researched,
created, reviewed, and revised requirements documents and use cases. Rendered support to the Project
Manager throughout the project’s lifecycle including: development of project scope; collection and
documentation of business requirements, preparation of related process documentation, preparation of
change control documentation, and coordination of user acceptance testing.


       Exceptional analysis skills with an ability to transform the needs of business users and
        stakeholders into functional/technical requirements.
       Adept at preparing business requirements documents (BRD’s), defining project plans,
        writing system requirements specifications, and delivering project/status reports.
       Well versed with IBM Rational Software integrated tools for requirements management
        and analysis use case development, business modeling, and data modeling.
       Lead and worked with teams to examine and solve business problems by accurately
        analyzing the needs of clients and helping them achieve improved quality and value for
        their customers.
       In depth knowledge of RUP’s Iterative Software Development Life Cycle process.
       Experience in conducting/facilitating JAD sessions with superior organization and
        presentation skills.
       Expert at analyzing, designing, and reengineering systems applications and business
       Excellent written and oral communication skills with a results-oriented attitude.
       Proactive team player with demonstrated problem solving and analytical reasoning
       Experience in management of requirements throughout the Software Development Life
        Cycle (SDLC).
       Skilled at performing Gap analysis, Risk analysis, and Cost/Benefit analysis, along with
        good knowledge of process workflow tools and techniques
       Familiar with MS Project to manage schedules, deadlines, resources, collaborate with
        different teams, and analyze project information
       Possess reasonable understanding of different relational databases, writing simple SQL
        queries, creating tables, and generating reports.
       Familiar with testing tools to design and develop test plans and test scripts and good at
        quickly learning technologies and systems that are organization/project specific.
       Broad understanding and knowledge of financial services industry with emphasis on
        Investments management, Derivative securities, and Banking

       Experience in new process technology implementation and training, and conducting
        system and user acceptance test

Requirements Management Tools: RequisitePro, Clear Case, Clear Quest, CaliberRM

Modeling Tools: Rational Rose, UML, MS Visio

Utilities: MS Office Suite, MS Project, MS FrontPage, MS Money, Quicken, SPSS

Databases: Oracle 9i/8i, MS SQL Server2000, MS Access

Testing Tools: WinRunner, QuickTest Pro, SilkPerformer, LoadRunner, Test Director

Languages: C, VB 6.0, and FoxPro 6.0

Operating Systems: Windows 9x/XP, DOS 6.22, UNIX, Linux

The project required building a system that would provide the customers of TD Waterhouse with various
financial services such as trading equity shares, browsing and selecting mutual funds using key criteria
(performance, risk, fees and expenses), and the buying/selling of mutual funds electronically. The
system also had to be designed to enable customers/investors to buy and sell fixed income and
annuities products. The application provided customers with real time access to their accounts and
electronic copies of statements.

       Gathered business requirements by conducting detailed interviews with business users,
        stakeholders, and Subject Matter Experts (SME’s)
       Communicated and interacted on a regular basis with the project manager and development team
        during different stages of the project
       Prepared Business Requirement Document and used Rational RequisitePro to manage, analyze,
        and convert business requirements into functional specifications
       Developed use cases from requirements and created UML diagrams such as use case diagrams,
        activity diagrams, and sequence diagrams
       Designed Data Flow Diagrams (DFD’s), Entity Relationship Diagrams (ERD’s), and web page
        mock ups using Rational Rose and MS
       Worked with Rational Clear Case and Rational Clear Quest to automate and enforce the
        development processes and aid with configuration management
       Managed schedules and collaborated with different teams working on the project
       Prepared project progress reports and status reports and submitted to the management on an
        ongoing basis
       Assisted with required data analysis, interpretation, correction and document presentation for
        various assignments
A business process-reengineering project concerned with fixing a glitch in the existing system within the
trading department. Important data on traded derivative securities were received from two separate
vendors and stored in a data warehouse within the futures department. When the trading department
retrieved data, it was not accurate because of a data flow problem, and this resulted in inefficient
trading. The objective of the project was to identify the problem and propose an effective solution that
would increase the functionality of the system.

       Extensively gathered requirements from all users, experts, and key personnel to understand the
        current functionality of the existing system.
        Performed in-depth Gap analysis with different business groups to ensure that the system
        initiatives are met
       Assisted in modeling and documenting the end-user's AS-IS workflow and TO-BE business
       Created artifacts such as use cases, and developed Use Case Diagrams, Activity Diagrams and
        Sequence Diagrams using Rational Rose and MS Visio.
       Analyzed and maintained business and system requirements using Requisite Pro
       Involved in documentation during various phases of product life cycle.
       Designed requirements traceability matrix to trace/manage business requirements.
       Researched best industry practices and implemented best practices via template and process
       Used Rational Clear Case and Clear Quest as Configuration Management and Change control
       Interacted with the development and testing teams to improve overall quality of the Application.

The existing system required manual processing of all transactions, did not offer electronic approval to
end-customers, and could not support the array of credit applications that were submitted for
processing. This resulted in decreased efficiency and impacted the overall quality of service provided.
The credit appraisal system reengineering focused on enhancing the functionality of the current system.
IT solutions were incorporated to bridge existing gaps, increase effectiveness, and help facilitate better
system usability.

Highly experienced business IT professional with 8+ years of experience in commitment to
excellence and implementation of the best practices enterprise wide.

       Extensive experience in roles such as Project management and Senior Business Analyst with
        excellent knowledge to the full Software Development Life Cycle ( SDLC ) methodologies,
        frame works and processes.
       Good domain knowledge and work experience in Banking, Investment Banking, Health
        care, Insurance and Financial services, Hedge funds, trading.
       Fixed Income — Corporate Bonds, Government Securities (T-Bond, T-Bills, T-Note, and
        Municipal Bonds), Money Market Securities, Mortgage and Asset Backed Securities
       (MBS and ABS).
      Expertise in Software Development Life Cycle (SDLC), Object Oriented Analysis and Design
       and Agile Methodology.
      Experienced in all areas of project life cycle in a highly structured change management
       environment using both proprietary methodologies, Agile Techniques and RUP (Rational
       Unified Process).
      Well versed in project management tools like MS Project for project planning, Project
      Organized JAD sessions to flush out requirements.
      Good understanding of Project Process and ability to analyze business problems and identify
      Worked extensively with the team to meet business requirement, create prototypes and
       analyze workflow.
      Experience in dealing with web services, web technology related application and
       experience in infrastructure design changes.
      Experienced in creating Business Requirement Documents, User Requirement Specification,
       Functional Requirement Specifications.
      Knowledge in SOX (Sarbanes oxley) compliance.
      Experienced in creating Data Flow Diagrams, Use Cases, State Diagrams, Sequence
       Diagrams, Component Diagrams, Use Case Diagrams & Activity diagrams.
      Well versed in Process Narratives, Flow charting Techniques using UML, and Good
       Documentation Practices.
      Prepared documents to conduct user acceptance testing.
      Good working experience in all the sprints of the project in SCRUM.
      Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies,
       documenting the enhancements to meet the end-state requirements.
      Exposure to Change Request Management tools like Clear Quest.
           o Experienced in all areas of project life cycle in a highly structured change management
               environment using both proprietary methodologies, Agile Techniques and RUP
               (Rational Unified Process).
           o Assisted QA team in developing Test Scripts, Test Cases and Test Plans for the
               User Acceptance testing.
           o Effective in executing multiple tasks and assignments ahead of schedule. Reputation for
               dedicated teamwork, high energy, work ethics and commitment with capability to
               handle new technologies and situations.
                    CMS (Content management) experience.
                    Team player and self-starter with excellent communication, coordination,
                       documentation, project planning and interpersonal skills.

Technical Skills:
                                 MS-Project, MSOffice, SAS, SPSS, Facets Management Tool, MEGA
                                 Standards, MS Visio, MS Excel, MS word, Excel, power point.
RDBMS/DBMS                       SQL, MySQL, Oracle 7.x/8.x/9.x, Oracle 10g, Sybase
                                 Rational Clear Quest, Rational Rose, Rational Clear Case, Rational
Rational tools
                                 Requisite Pro
                                 HTML, JavaScript, Unix Shell Scripts, Perl, PHP, ant 1.6, SAP 4.7,
Known Scripts/Languages
                                 ABAP, C, C++, Java, VB, Dot net, ASP, ColdFusion
                                 Apache 2.0.52 -Tomcat5.0.x, WebLogic8.1.6, Web sphere 5.x ,Jboss,
Application/Web servers/OS
                                 Windows XP, Novell Netware, Windows 2003.
SQA Tools                        Roadrunner, Win Runner, Test Director, Quicktestpro, Quality Center.
                                 RationalRequisitePro, RationalRose,ClearQuest,estSuite,CaliberRM,
Case Tools
                                 Test director8, Quality center9.0.
                                 Business Definition Requirements, Business Process Analysis &
                                 Research, Use Case Modeling , JAD/RAD Sessions, Requirements
Business Skills
                                 Gathering, Gap Analysis and Impact analysis, Finance, Banking,
                                 Mortgage, Hedge funds

ABCSDDXXX Bank (Hartford, CT)

Sr. Business Analyst (Feb 2008 – Till date)

Founded in 1905 as an independent community bank, The Mechanics Bank has become one
of the largest banks headquartered in the San Francisco Bay Area. The bank employs much
of the latest technology to provide our customers with the conveniences that they would expect
from a much larger bank. The bank’s corporate giving program mainly focuses on youth and
education, but also supports a variety of cultural, civic and health and human services
organizations. Employees are encouraged to become active, as well. Fully two-thirds are
engaged in at least one community organization or nonprofit activity.


       Gathered client / end user requirements and converted them to use cases and there by
        functional specifications and helping in developing technical specification.
       Prepared BRD and FRD based on the requirements gathered from user.
       Helped manage risk analysis and mitigation plans, status reports, and client
   Prepared business process models, defined milestone deliverables, and established
    critical success factors.
   Designed new infrastructure build changes with respect to the bottle necks found in
    performance issues.
   Redesigned web services methodology for the application while implementing
    reusability from different servers.
   Designed and documented for Email notification process as a part of workflow
    management in the application.
   Implemented Project management methodologies and standards to adhere the quality of
    the banking application.
   Designed multiple application modules in the banking application such as customer
    accounts, wire transfers, loan application, automatic payment systems, and Mobile bill
    payments and integrating all the modules.
   Gathered requirements during inception phase, documented and delivered functional
    specification documents, and assist architecture analysis and design using UML and
    Rational tools.
   Conducted Walkthroughs meetings with development team to discuss related issues.
   Conducted Joint Application Development (JAD) sessions with stakeholders
    throughout SDLC to resolve open issues.
   Implemented Ecommerce concepts for the application.
   Lead requirements review sessions of requirements with end-users, created process
    flowcharts for reference data, financial instruments data attributes.
   Prepared diagrams and data mapping with Visio and Microsoft Excel to capture
    credit derivative models.
   Designed and documented the Master data management.
   Developed a Loan life cycle process and prepared a power point presentation.
   Interacted with developers on continuous basis to let them understand the functional
    specifications and client requirements.
   Helped developers while they are preparing unit test cases and while preparing test
   Developed documents for Equity Derivatives businesses and the end-to-end
    transaction lifecycle.
   SOX (Sarbanes Oxley) compliance rules implemented.
   Worked in product settlement, documentation, collateral & margining processes.
   Created cash flow models for Credit Default Swaps, Interest Rate Swaps, Total
    Return Swaps, Currency Forwards, Cross-Currency Interest Rate Swaps, Equity
    options, Structured products, Currency Futures, Options, Exchange Traded Funds (ETFs),
    and indexes .
   Prepared test cases and came up with a testing strategy for testing the Banking
    Application by analyzed the Business requirements and the Accounting, Budget, and
    Procurement systems.
   Developed Base line testing scripts for testing the future releases of the application
    using Test director.
   Involved while doing Load test, performance and benchmark test to find out the
    performance of the application and prepared a document with the bottle necks found with
    possible solutions.
      Participated in conducting Manual and Rational Tools for testing. Extensively used
       SQL for data integrity testing at the backend.
      Designed user and administrative privileges such as authentication un authentication .
      Documented workflow, Designed UI and results of business analysis and obtained sign-
       off from client on specifications.
      Designed and generated Incentives reports for the client based on requirements created
       documentation for training and Help Desk team
      Created UAT/QA test plans, strong manual, functional, system and regression
       testing in an agile development environment
      Work with project team on: planning, analysis, requirements, design & testing and
       training for production implementations.

Environment: Enterprise Architect 6.5, Oracle 10g, MS Project, MS office suite, Java,
J2EE, JSP, HTML, JavaScript, Agile methodology ( SCRUM ), Rational Rose, UML,
rimavera, UAT, Websphere, weblogic, SQL, RDBMS, Unix, Windows.

Xxxxxx INC , CA

Sr. Business Analyst (Mar 2007 – Jan 2008)

Option One is the leading online loan marketplace and loan exchange technology provider.
Option One’s loan exchange technology powers the online loan marketplace at, as
well as the online lending offerings of the other institutions. At qualified consumers
may receive multiple loan offers, within one business day, in response to a single loan request
for home mortgages, home equity loans, personal loans, automobile financing loans, and
credit cards. More than 100 banks and lenders compete for consumers business in the Option
One loan marketplace providing consumers with an unprecedented level of control over the
lending process, by enabling them to compare and review multiple loan offers and accept the
loan offer that is the best for them.

Roles & Responsibilities

      Gathered user and business requirements through interviews, surveys, prototyping and
      Analyzed and prioritized user and business requirements as system requirements that
       must be included while developing the software.
      Planned and defined system requirements to Use Case, Use Case Scenario and Use Case
       Narrative using the UML methodologies.
      Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams and Sequence
       Diagrams in MS Visio.
      Conducted JAD sessions with management, SME, vendors, users and other stakeholders
       for open and pending issues.
      Implemented SOA concepts (search oriented architecture) for the application and
       implemented search engine based techniques.
      Excellent Ecommerce applications / websites experience.
      Regular discussions with developers to make them understand the use cases and
       function requirements of the client.
      Scheduled meetings with developers, system analyst and testers to collaborate resource
       allocation and project completion using MS Project.
      Helped prepare Logical Data Models that contains set of diagrams and supporting
       documents containing the essential business elements, detailed definitions, and
       descriptions of the relationships between the data elements to analyze and document
       business data requirements.
      Responsible for supervising work activities (Development, Testing) to ensure that they
       are well-performed, coordinated among team members and consistent with the approved
       work plan.
      Coordinated the design phase with the architects in improving the efficiency of the
      Worked with QA team in identifying test cases/test data and lead the business team for
      Documented all custom and system modification.
      Helped developers and technical team in preparing the test cases and test plan that
       meets the user requirements.
      Assigned problems to appropriate software development team for fixes
      Tracked problems from start to correction and test.
      Interacted with technical team in letting them to make a better navigational plan for
       the project flow that make a better user interactivity for the application.
      Authored progress and completion reports which were then submitted to project
       management on a weekly basis.

Environment: ASP.Net, BizTalk 2006, SQL, Excel, Oracle, Windows, Rational Rose,
Rational RequisitePro, RUP, UML, MS Project, MS Visio, UAT.

XXXXXX Insurance (Hartford, Ct)

Sr. Business Analyst (Dec 2005 – Feb 2007)

The XXXXXX Insurance is one of the largest investment and insurance companies in the
United States. The Hartford is a leading provider of investment products, life insurance and
group and employee benefits; automobile and homeowners products; and business
insurance. The company is the largest seller of individual annuities in the U.S. and has been
a provider of auto and homeowners insurance to members of AARP.The project involved
developing comprehensive online requests for auto and home insurance quote processing,
Learning and understanding billing applications and their underlying data, mainly accounts,
customers, pricing and rebate data.


      Prepared use case models based on Business Requirement documentation gathered
       through interaction with users.
      Worked throughout the SDLC, which included requirements, specifications, design,
       analysis and testing utilizing RUP methodology.
      Performed Gap Analysis to check the compatibility of the existing system infrastructure
       with the new business requirements.
      Involved in creating and enhancing requirements, analysis and design using Rational
       Tools (Rational Rose, Rational Requisite Pro, Rational Clear Case, and Clear Quest).
      Assisted the project manager in preparing the project schedules, milestone tracking and
       resource allocation using MS Project 2000
      Involved in project planning, coordination and implementation of QA methodology.
      Performed business process mapping for new requirements.
      Creating user requirements document for company wide reports by interacting with
       end users and developers.
      Interact with the developers and defined the needs to update the design of the Graphical
       User Interface.
      Participated in various meetings and discussed Enhancement and Modification Request
      Worked with the data modelers, DBA’s and QA teams to resolve issues that arose
       during the implementation phase.
      Assisted in the development, design and implementation of new relational or multi-
       dimensional databases, including the analysis of user needs.
      Responsibilities also included analyzing and testing the user interface and constantly
       redesigning the system to increase its user friendliness for the clients
      A major responsibility included interacting with the users and business relationship
       managers and implementing changes on the database in order to ensure UAT approval.

Environment: XML, UAT, UML, Rational Suite, MS Excel, MS Access, MS Word, MS
Power Point, Windows 2000, UNIX, Java, Netscape, Firefox, MS- Outlook.

XXXX telecom (Dallas, TX)

Sr. Business Analyst (Feb 2005 – Nov 2005)

XXXX Wireless is the largest wireless company in the United States, with more than 54
million subscribers who use the nation’s largest digital voice and data network. Since the
merger with AT&T wireless, Cingular was and is going through a number of projects for
migration and consolidation of application software and data for their Billing back office.
Technology use includes Amdocs Ensemble/Enabler,QTP, UNIX, HP, Windows NT, SQL


      Attended Business Requirements Gathering sessions in the form of questionnaires and
       business scenarios with the end users, subject matter experts (SME), legal experts and
       time keepers.
      Analyzed and documented the business requirements, meeting minutes, responses to
       questionnaires and got approval of the documents from the client in the form of sign off.
      Developed use cases, workflow, screen mock-ups, and conversion requirements.
      Conducted risk engineering to derive and execute action plans on time. Interfaced with
       SME to prepare BPR documents for ongoing projects.

·          Prioritized business and systems problems; analyzed legislation
and conducted impact analysis.
·          Contributed significantly towards designing and executing test
cases and summarizing test results.
·          Responsible for testing the entire application with Manual and
Automated strategies

      Created Test Plan and Test Case Templates for testing the entire application. Prepared
       the Use Cases from the high level business specifications to detail the Functional
      Responsible for performing Functional, Integration, Performance Testing and End to
       End testing.
      Involved in quality assurance phase planning, coordination an implementation of QA
       strategy for overall project.
      Involved in writing and implementation of the test plan. Involved in developing the Test
       Plan and Test Procedures.
      Performed user acceptance testing (UAT) to validate user requirements and expectation.
      Monitor project status to ensure progress toward completion, required procedural steps
       are completed fully and timely, participants are informed of progress.
      Tested the customer service management module in Amdocs
      Provide Systems Testing & Integration for the Ensemble and Enabler modules of the
       Wireless Amdocs Billing System.
      Responsible for providing support billing team to perform billing related activities in
       CSM module in Amdocs Billing platform and Clarify CRM solution . Work with
       project team on: planning, analysis, requirements, design & testing and training for
       production implementations.
      Coordinated work plans between project manager and client using MS Project.
      Used MS-Visio extensively for model diagrams.
      Developed checklists to Verify and ensure that the functional specifications, use cases,
       and UI specifications documents are written in line with the guidelines as specified by the
       client, and that the quality standards as specified.
      Actively involved in walkthroughs and meetings with development team to discuss
       related issues.
      Conducted Joint Application Development (JAD) sessions with stakeholders
       throughout SDLC to resolve open issues.
      Involved in Knowledge transfer sessions with the design and development team to
       translate the application requirements to the technical team.


Manual & Automation Testing, QTP 8.2,loadrunner Windows NT, UNIX, Oracle 8.1.7,
PL/SQL,Amdocs (CSM,FDT,), Test Director , Windows NT, UNIX, VB script

Educational Qualification
Masters in Business Administration in Industrial Marketing, 2000

      Bachelor of Business administration, ABC university, 1998.


Available upon request.

business analyst consultant sample resume business analyst sample resume analyst sample
resume shell procurement jobs shell business integrity

To top