techwriter sme 12mo contract

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					   ROLE                                                    Technical writer / Subject Matter Expert (SME )
   JOB TYPE:                                               12 MONTH CONTRACT
   SALARY:                                                 TBD
    TVTextbook is a global innovator in digital education solutions. Our digital education platform
    delivers high-quality K12 curriculum accessible to all students, not just those with Internet access.
    Only TVTextbook leverages basic television—a product found in virtually every household—to help
    school districts deliver a digital education to 100% of their students.
    .
    A 35+-person technology and innovation team in Cork contributes to the value and expansion of
    TVTextbook through continuous improvement of TVTextbook's proprietary technology. Expansion
    currently underway includes software enhancements that allow TVTextbook curriculum to be
    delivered via any type of media, ranging from a basic home television to state-of-the-art wireless
    computer systems. Additional strategic contributions include adaptation of best-of-breed curriculum
    demanded by school districts, schools and educators.

    TVTextbook has offices in Cork, Ireland and Washington, D.C., and was founded by Pat McDonagh, a
    world leader in creating digital education solutions (RiverDeep, SkillSoft, Thirdforce), and led by
    Caleb Schutz, an education innovator recognized for some of the most visible digital learning
    programs in the United States (MarcoPolo/Thinkfinity.com, Nat’l Geographic/Jason Project).


The technologies used in building our products include Flash, Adobe AIR, Java, C++, HTML5 and much more. In
addition to TV, our content partnerships are expanding and our platform is being engineered to operate across a
range of devices including PCs, Tablets, Smartphones and Smart TV devices. TVTextbook develops both client and
server software.

TVTextbook is looking for a highly motivated technical writer with an excellent command of written English, an
ability to navigate and to learn how to use new applications and an aptitude to communicate with a diverse set of
technical and managerial staff.


Experience
Essential

       5 years+ experience as a Technical Writer within an IT Software Company
       Qualification in an appropriate discipline (e.g. IT, Engineering, Information Systems)
       Understanding of the Software Development Life cycle.
       Experience with developer documentation (Programming Guides, javadocs, Web Services APIs,etc)


Knowledge/Skills
Essential
       Expertise in the use of Microsoft Word, Excel and Power Point, Project, Open Office, Libre Office
       Expertise in the use of Dreamweaver, FrameMaker, Adobe and Acrobat
       Have an in depth knowledge of interfacing and transferring documents from a word processor to PDF
       An ability to learn, investigate and explore new applications in order to document their behaviour in user
        manuals
       Knowledge of tools such as Confluence, Twiki
       Basic web page editing




Personal Attributes
Essential

       Excellent verbal and written communication skills
       Excellent customer service, interpersonal and team collaboration skills are essential
       Self motivated & Commitment to own personal development
       Accepts personal responsibility for client & customer satisfaction
       Meticulous and have a keen eye for detail
       Works independently and/or within team to accomplish objectives.
       Establishes and follows priorities
       Demonstrates effective and active listening

       Inspiring trust, credibility and confidence
       Suggest and sometimes may implement innovation and continuous improvement within the technical
        writing process
       Establishes and manages engagement objectives, expectations, and quality plan
       Builds cross functional and cross-departmental support, fostering overall effectiveness
       Ensure accuracy and consistency of the technical/customer documentation.

    Responsibilities

           Perform technical writing, research, and related editing functions to prepare documents, functional
            requirements, design plans, test plans, user cases, project manuals, user manuals, business proposals,
            reports, briefings, presentations, guidelines, release notes and other written materials.
           Reference documents for hardware and software products, code, user interface tests, white papers,
            Application Program Interface and Command Line Interface Documentation, online help systems
           Ensures all deliverables are technically accurate
   Collaborates with department team members, development, quality, management, design,
    marketing, services, legal, and others to develop content for standard documentation sets, software
    and special initiatives in-line with the development cycle.
   Discuss new features with technical staff, navigate the applications and then document required
    information.
   Creates and manages document schedules, content management, and information architecture
   Keeping documentation up to date for every release and amending records to account for new
    features during the development lifecycle
   Collating technical and functional information which can then be used in such documents
   Translating technical concepts into easily understood text or operating procedures
   To maintain and supervise the internal documentation and wiki pages

				
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posted:7/4/2012
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