PSC Competency Framework by Vs8df5

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									POLICING COMPETENCY FRAMEWORK




            From Constable to Commissioner:
   A Framework to Support HR Mgmt & Training
                                Stanhope 2010
          POLICE SECTOR COUNCIL



                 Policing Competency Framework
                                        a PSC update
    Culmination of:


    -   3 Years of Research
    -   Reflects Canadian and International Best Practices
    -   70+ member Steering Committees
    -   70+ Contributing Police Organizations
    -   Validation with over 700 SMEs




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          POLICE SECTOR COUNCIL



    Council Backdrop


    1. Who
    2. What
    3. Why
    4. How




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          POLICE SECTOR COUNCIL                                             WHO


    WHO - Mandate

                                                    Police Services 209
                                                    Academies       15
                                                  Governments    F/P/T/ M
                                                   Employees      84,000




                         “Connecting forces - securing futures”
      we facilitate policing organizations, partners, stakeholders to
        implement innovative, practical and shared mgmt solutions
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          POLICE SECTOR COUNCIL



    Who - PSC Board includes all stakeholders




          CAPB

                                                 CACP




           FCM




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         POLICE SECTOR COUNCIL                                                               WHO

                                                               Currently 11:
                                                              CACP - pres
    WHO - our governance
                                                          •
                                                          •   CAPB - v pres
                                                          •   FCM - v pres
                                                          •   CPA - director
                                                          •   RCMP - CHRO
                                                          •   PS - DG
                                                          •   BC - ADM
                                                          •   SASK - ADM
                                                          •   NB - ADM
                                                          •   Academies - APA
                                                          •   CAPE - pres


                                                                                          Justice
                                                                                      Ministries




            network          network            network       network           network


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         POLICE SECTOR COUNCIL                                                    WHAT


    WHAT - Our focus




                                              No. of         No. of Services in
                   Service Size
                                            Employees            category
                    Very Large                    >1000             15
                       Large                    300 to 999          16
                      Medium                    100 to 299          40
                                                                                  178
                       Small                     25 to 99           60
                                                                                  85%
                    Very Small                    < 25              78
                        Total                                       209




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          POLICE SECTOR COUNCIL
                                                                                       WHAT


    WHAT - we really are …
       “networks” - communities of practice - with a mission of
              improved HR planning and management
                                           Volunteers



                                                             Strategic

                             HR Practitioners                Planners




                                                                               Other
                                                 Strategic
                     Recruiters                                             Stakeholders
                                                 Leaders


                                E/T Professionals             Researchers




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           POLICE SECTOR COUNCIL                                                                                                                       WHAT


    WHAT we do …
     leveraging and developing
      common HR tools                                 POLICING EXCELLENCE AND
                                                           SUSTAINABILITY
     improving performance
      management




                                                                                                                              Performance Management
                                                                                                     Leadership Development
                                                  Recruitment & Selection



                                                                            Training & Development
     providing HR support for




                                                                                                     & Succession Planning
      policing excellence -
      sustainability




                                                  COMPETENCY-BASED
                                              HR PLANNING & MANAGEMENT




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              POLICE SECTOR COUNCIL


     WHY - the “Perfect Storm”
      three advancing “low pressure systems”
       - changing face – demographics
       - changing work – demands, complexity
       - changing management – budgets, governance
      an urgency to act
       - demographic change is relentless
       - competition for resources are increasing
       - workforce leadership turnover is underway
       - demands on public policing - growing more complex
       - technological advancements expensive
       - budgets are strained and inflexible
      “bottom line” - we’re vulnerable
      committed, focused and integrated action by all policing is
       required immediately




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               POLICE SECTOR COUNCIL                                                  HOW


     HOW - Value Proposition - products & services
      products
       - information - website as virtual library - research, tools, news
       - training - “free” national e-learning courses - partner with CPKN
           • diversity, ethics, firearms verification, mental health
       - HR tools
          • guides, tools - competency-based occupational standards
          • social marketing campaign/ e-candidate portal
           • employee database

      research
       - youth - perceptions of policing longitudinal study( Ipsos-Reid)
       - environmental scan - national scan
      communications and support - e-watch, workshops, “networks” -
           E&T professionals                    HR practitioners
           recruiters                           strategic planners
           researchers                          Strategic Leadership Advisory Group




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           POLICE SECTOR COUNCIL



                  Policing Competency Framework
                                        now complete
     Culmination of:


     -   3 Years of Research
     -   Reflects Canadian and International Best Practices
     -   70+ member Steering Committees
     -   70+ Contributing Police Organizations
     -   Validation with over 700 SMEs




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           POLICE SECTOR COUNCIL


     Policing Competency Framework - roles fully defined


                                              Chief
                                        Deputy Chief
                                  Chief Superintendent
                                      Superintendent
                                           Inspector
                                       Staff Sergeant
                                           Sergeant
                                          Constable

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            POLICE SECTOR COUNCIL


     Policing Competency Framework … Job Analysis


      - Extensive Research – national and international
      - Review of existing practices/materials
      - Interviews
      - Focus Groups
      - Surveys
      - Validation with 500+ SMEs




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          POLICE SECTOR COUNCIL


     Policing Competency Framework …

         Rank                                Job Description
         Chief                               
         Deputy Chief                        
         Chief Superintendent                
         Superintendent                      
                                                         Rank – Staff Sergeant
         Inspector                                          General Policing Role
                                                   Manages the operations of a division of a
         Staff Sergeant                         police service. They supervise and coordinate
                                                  activities of uniform officers and personnel
         Sergeant                                 engaged in providing services within the
                                                                  police service.

         Constable                           

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          POLICE SECTOR COUNCIL


     Policing Competency Framework …

         Rank                                    Task Lists
         Chief                                      
         Deputy Chief                               
         Chief Superintendent                       
         Superintendent                             
         Inspector                                  
         Staff Sergeant                             
         Sergeant                                   
         Constable                                  

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     Inspector Task List
        POLICE SECTOR COUNCIL



     Main Task Areas

      A.      Ensure application of relevant legislation, policies,
              procedures
      B.      Ensure policing equipment and technology is available to
              support policing activities
      C.      Maintain safety of self and others
      D.      Develop strategic plan for area of responsibility
      E.      Lead and support change
      F.      Oversee administrative functions of area of responsibility
      G.      Direct operations in area of responsibility
      H.      Manage financial resources
      I.      Oversee human resources management
      J.      Oversee community policing
      K.      Maintain media relations

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     Inspector Task List - Oversee HR Mgmt
        POLICE SECTOR COUNCIL




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     Inspector Task List - Oversee HR Mgmt
        POLICE SECTOR COUNCIL




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          POLICE SECTOR COUNCIL


     Policing Competency Framework …

         Rank                                    Competencies
         Chief                                       
         Deputy Chief                                
         Chief Superintendent                        
         Superintendent                              
         Inspector                                   
         Staff Sergeant                              
         Sergeant                                    
         Constable                                   

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          POLICE SECTOR COUNCIL




     What are Competencies?


        Observable abilities, skills, knowledge, motivations or traits
        defined in terms of the behaviours needed for successful job
                                        performance.




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     POLICE SECTOR COUNCIL



                         CONSTABLE COMPETENCY PROFILE

        ADAPTABILITY

        ETHICAL ACCOUNTABILITY AND RESPONSIBILITY

        INTERACTIVE COMMUNICATION

        ORGANIZATIONAL AWARENESS

        PROBLEM SOLVING

        RISK MANAGEMENT

        STRESS TOLERANCE

        TEAMWORK

        WRITTEN SKILLS



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     POLICE SECTOR COUNCIL




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     POLICE SECTOR COUNCIL




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             POLICE SECTOR COUNCIL


     Policing Competency Framework …

     Rank                          Job Desc.        Tasks   Competencies
     Chief                                                     
     Deputy Chief                                              
     Chief Supt.                                               
     Superintendent                                            
     Inspector                                                 
     Staff Sergeant                                            
     Sergeant                                                  
     Constable                                                 

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          POLICE SECTOR COUNCIL



Policing Competency Framework - Leadership Development

 Leadership Level               Rank
                                Chief
 Executive
                                Deputy Chief
                                Chief Supt.
 Senior Mgmt
                                Superintendent
                                Inspector
 Mid-Level Mgmt
                                Staff Sergeant
 Front Line Mgmt                Sergeant
                                Constable

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          POLICE SECTOR COUNCIL



Policing Competency Framework - Leadership Development

 Leadership Level       Description Competencies Rank
                                                    Chief
 Executive                                     
                                                    Deputy Chief
                                                    Chief Supt.
 Senior Mgmt                                   
                                                    Superintendent
                                                    Inspector
 Mid-Level Mgmt                                
                                                    Staff Sergeant
 Front Line Mgmt                                  Sergeant
                                                    Constable

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          POLICE SECTOR COUNCIL


     Policing Competency Framework COMPLETED

Leadership Level          Rank                   Job Desc.   Tasks   Comps
                          Chief                                     
Executive
                          Deputy Chief                              
                          Chief Supt.                               
Senior
                          Supt.                                     
                          Inspector                                 
Mid-Level
                          Staff Sgt.                                
Front Line                Sergeant                                  
                          Constable                                 

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              POLICE SECTOR COUNCIL


     Policing Competency Framework


     Policing now has a common language and national
       understanding of
       - work tasks associated with general duty policing at all levels
       - underlying competency requirements


     Framework includes:
       - Shared Policing Competency Dictionary
       - Job Descriptions by rank
       - Task Lists by rank
       - Competency Profiles by rank




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            POLICE SECTOR COUNCIL



     Policing Competency Framework


       is well supported by
         practical information
         and tools
       • Guides – six instructive
         guides to support
         implementation
       • Toolkit – over 40
         templates and tools




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                 POLICE SECTOR COUNCIL


     Introductory Guide

      A Guide to CBM in Police Services
       - describes competency based management and
         explores the benefits of CBM implementations
       - offers information and tools to support
         competency based management for four key
         Human Resource areas:
          •   recruitment, selection and promotion
          •   learning and development
          •   performance management
          •   succession management
       - includes:
          •   information
          •   theory
          •   step-by-step instructions
          •   practical tips
          •   relevant research
          •   describes use of Toolkit items




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                   POLICE SECTOR COUNCIL


     Policing CBM Guides

      A Guide to CBM in Police Services

        A Guide to Constable Selection

      A Guide to Executive Selection

      A Guide to Succession Mgmt

      A Guide to Leadership Development

      A Guide to Police Coaching & Mentorship

         - all include:
            •   information
            •   theory
            •   step-by-step instructions
            •   practical tips
            •   relevant research
            •   describes use of Toolkit items


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              POLICE SECTOR COUNCIL


     Policing CBM Toolkit

     - includes over 40 tools and templates that police services can use
       and customize according to their needs


     - includes (sample):
       - competency resources by rank
       - interview guides by rank
       - reference check guides by rank
       - learning plan templates
       - performance management templates
       - succession management templates
       - recommended additional readings reference




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          POLICE SECTOR COUNCIL


     Policing Competency Framework … Informs HR Mgmt


                             POLICING EXCELLENCE AND
                                  SUSTAINABILITY




                                                                                                     Performance Management
                                                                            Leadership Development
                         Recruitment & Selection




                                                   Training & Development




                                                                            & Succession Planning

                           COMPETENCY-BASED
                       HR PLANNING & MANAGEMENT



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          POLICE SECTOR COUNCIL


     Policing Competency Framework … Informs HR Mgmt




            To access the Policing CBM Materials please email
                                  Portia Dewhirst
                          pdewhirst@policecouncil.ca




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