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UNCLASSIFIED UNCLASSIFIED // FOUO
LandWarNet 2009
Track 8:
Army Plans for FMWRC
Information Services
(FIS) / Personal
Information Services
(PIS)
Session 7
20Aug09/1000-1100
Mr. Christopher Poulsen OACSIM/IMCOM CIO
Christopher.poulsen1@us.army.mil, (703) 602-1342
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FIS/PIS
• PURPOSE: To brief the IT community on the plan for
the FMWRC Information Services (FIS) including
support Personal Information Services (PIS) on Army
Installations
• OBJECTIVES: By the end of this presentation you
will be able to:
– Distinguish between requirements for MWR Mission
Systems, Mission Services and PIS
– Understand the interfaces between DOIM(NEC) and
MWR for support of the FIS Network
– Report on the FIS implementation strategy and plan
Mr. Christopher Poulsen OACSIM/IMCOM CIO
Christopher.poulsen1@us.army.mil, (703) 602-1342
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Current Problems
• NIPRnet Security Environment is increasingly problematic to
support the mission and services expected by MWR and its
customers (Info Paper 8-May-2008 “NIPRNET for Mission Use
Only” from LTC Glenn Herrin)
• Systems not directly related to DoD operations require a different
security profile
• Transient or temporary requirements for training and interagency
activities are poorly supported within the NIPRnet environment
• Within the Army devices and methods of communication are unique
to and within the MWR and IMCOM operations environment
• Need to support services for non-franchised users (without CAC
access)
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Problematic uses for NIPRNET
• FMWR Mission Systems
– Central youth registration, Point of Sales, Scoring Systems, Golf
Course Management, Credit Card readers, Interactive Customer
Evaluation (ICE) terminals, Slot Machine management, Digital
Signage advertising, library records tracking, product
inventories, lodging systems integration, surveillance cameras
• FMWR Mission Services
– Warrior Transition Units (WTU) internet services, library patron
terminals, training lab support, National Guard reach back,
lodging guest internet and other free to end user internet
services
• Personal Information Services are Cable TV, Internet or
Telecommunication services paid for by an individual
– In barracks or housing areas, Paid Hot Spots or paid internet
games and terminals
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ARMY Actions to Date
• Develop an installation based Internet Service. Authorized by MWR Board of Directors decision 17-Jan-07.
Endorsed by ACSIM LTG Wilson ACSIM memo 28-Mar-07 which established FMWRC as the proponent
agent for unofficial Internet services on Army installations. Reinforced and mandated through IMCOM
DCG NETCALL 2007-39 and NETCALL 2008-111.
• Establishment of FMWRC support of WTU barracks through IMCOM EXORD 07-003 as part of the Army
Medical Action Plan (AMAP) Dec-07. ARMP extended Network into many additional Garrisons and
buildings.- DoD Directive 1015.15 20-Mar-2008 Specifically authorizes the use of APF for electronic
communications that support the mission of MWR management. (E4.T1.6.1).
• Announcement in Aug 2008 by ACSIM to migrate all MWR Mission Systems and Services to a “third”
network.
• AR 215-1 6-Oct-2008 “MWR Programs and NAFI” 8-8 (f), direct that ARMP will be the proponent for Paid
Internet services.
• AR 25-1 4-Dec-2008 “Army Knowledge Management and Information Technology” 6-4 (l), (o), (s) and (ee)
direct MWR and DOIM regarding responsibilities for “Unofficial” and “pay-for-use” Information services.
• 23-Feb-09 Establishment of an MOA between FMWRC and AAFES to coordinate all “Personal Information
Services”
• DoDI 1015.10 6-Jul-2009 “Military MWR Programs”: specify the following programs as Category A mission
sustaining programs include Library Internet Services, Internet Café’s in Recreation Centers and Internet
access.
• 20 garrison now have MOA’s with FMWRC to support Information Services mission individually. 9th Signal
has issued TASKORD 933 to support this mission.
• Engaged HQ ISEC and Information Engineering interfaces with Military Construction in support of mission.
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Strategic Overview
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Network Concept
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FIS - Scope and Objectives
• Scope
– All MWR business and mission sustaining operations
• Libraries, Rec Centers, Golf Courses, ITT, Slot Rooms,
Lodging, Youth and Family programs
– Integrated Internet support of PIS with FIS at least through
2010.
– Implement at all Army Garrisons, ANG and USAR locations
• Objectives
– Achieve a managed enterprise solution
– Build formal linkages between all organizations
– Establish processes and doctrine for how to do business
– Delineate business segments of PIS and FIS activities
– Migrate non-compatible systems off of the NIPRnet
– Transform legacy systems into new capabilities
– Integrate resources for total Mission support
– Leverage existing ARMP and FMWRC resources to implement
FIS Network
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FIS - Benefits
• Army wide solution provided by IMCOM
• Sole source for Point of Entry onto installation.
• Utilizes coordinated approach with IMCOM and
NETCOM.
• Many functional activities can be standardized.
• Allows command oversight to obtain maximum value to
Soldiers and management of system.
• Flexibility for DOIM to support specialized missions.
• Ability to manage requirements within the fence.
• Removes high threat user environments (Libraries and
Youth Computer Labs) from the NIPRnet.
• Agile response in event of emergency requirements
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FIS – FY/10 Rollout Plan
• Establish MWR business transaction processing centers
• Establish prototype garrison (Fort Lewis August/Sept 2009)
• Roll out primarily to Garrisons with significant existing ARMP
infrastructure in FY 2010
• Roll out to remaining Garrisons in FY 2011 and finalize ANG in
FY 2012
USAG Fort Belvior USAG Fort Sam Houston USAG Fort Benning USAG Pohakuloa Training Area
USAG Fort Bliss USAG Fort Sill USAG Fort Bragg USAG Bamberg
USAG Fort Carson USAG Presidio of Monterey USAG Fort Campbell USAG Baumholder
USAG Fort Hood USAG Fort Dix* (Shift to Fort USAG Fort Gordon USAG Hohenfels
Jackson if BRAC )
USAG Fort Huachuca USAG Fort Knox USAG Yongson
USAG Fort Drum
USAG Fort Irwin USAG Fort Polk
USAG Fort Leonard Wood USAG Camp Casey
USAG Fort Lewis USAG Fort Stewart
USAG Fort McCoy USAG Humphreys
USAG Fort Riley USAG Redstone Arsenal
USAG Picatinny Arsenal
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FIS – Points of Contact
• Michael Kuiper
– FMWR Information Services (FIS) Program Manager
– DSN 883 0267 / Civ (719) 226-7767
– michael.kuiper@us.army.mil
• Thor Olson
– Telecommunications Operations Manager
– DSN 221-6541 / Civ (703) 325-6541
– thor.eric.olson@us.army.mil
• Mark Bovelsky
– DCIO Operations
– DSN 221-6566 / Civ (703) 325-6566
– mark.bovelsky@us.army.mil
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PIS - Mission and Scope
• The Commanders of FMWRC and AAFES committed to forming a
non-competitive partnership to service Personal Information Service
needs on Army installations
• The partnership will be known as “AAFES-Resilian
Communications” (AAFES-RC) and operate as an element of HQS,
AAFES, Dallas, TX to be activated 2 April 2009. FMWRC has
appointed one executive coordinator to serve as primary liaison to
Attn: SCCC
3511 NW 91st Avenue
AAFES and coordinate AAFES-RC issues with FMWRC, Installation
Miami, FL 33172
Management Command (IMCOM) and Army Staff (ARSTAF)
• This partnership will be managed by AAFES-RC with participation
by and in coordination with FMWRC
• The partnership will be executed IAW the agreed upon
implementing instructions that will describe the detailed
responsibilities
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PIS - Examples
• Personal Information Services (PIS) are for
unofficial / commercial services (non .mil)
– Bundled services (triple play)
– High speed internet access (HSIA) including voice
over internet protocol (VOIP) service
– Cable/satellite television (multi channel video
programming distribution)
– Internet cafes (stationary locations with a primary
purpose of providing internet access)
– Internet access
– Internet games
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PIS - Benefits
• Establishes systematic Army wide approach to
provisioning information services on Army
installations
• Leveraging industry knowledge and technology
to create best value for both on and off post
customers
• Provide consistent customer interfaces and
processes for Soldiers
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PIS - Implementation Plan
• Consultant hired by AAFES to develop an a model to maximize
business opportunities for paid services. Decision to come in mid-
Sept.
• OSD is developing overarching policy
• Provide an integrated and coordinated approach for the delivery of
Personal Information Services to Army garrisons
• Provide best value to customers as determined by quality, service,
price, reliability, and convenience
• Use of best business practices that control costs by use of
competitive contracting procedures, provide reasonable net returns
to installations, and use, and responsiveness of service demands
• Provide some standardization of service within garrisons and across
the Army
• Be responsive to the needs and requirements of Army leadership
and the Soldier.
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PIS – Points of Contact
• Ken Moon
– AAFES-Resilian VP
– 214 312 6196 DSN 967-6196
– MoonKen@aafes.com
• John Temple
– FMWRC Business Analyst
– 214 312 6419
– templejoh@aafes.com
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Questions
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