KPI Holistic Performance Management for Talent Development and Succession Planning

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					A 2 Day Session on:
KPI & Holistic Performance Management System
For Talent Development/Succession Planning

Complimentary - KPI System formats in Ms Excel, templates and 5 eBooks on KPI!
Free KPI & Performance Management Templates

Brief coverage:
 Good & comprehensive performance management system
 How does KPI system work?
 Preparing KPI documents – maintain your JD as part of KPI
 How to use KPI System for Talent Management
 Using KPI for Performance Improvement
 Dealing with workplace issues tactfully using KPI system

With 15 years of research, a breakthrough on the most simplified and simple KPI set-up for any
organization. The trainer is performance consultant for public listed companies & GLC.


Most management in Malaysia today, only see KPI as a tool to ensure their people deliver the expected
results within the agreed time frame. But unfortunately, many did not realize that KPI is not just a
performance management system.

KPI system that properly designed for organizational development will certainly provide good option for
Human Resource Development, Succession Planning and Business Productivity Improvement.

These 2 days program will be a think tank session for strategies and people in the Talent Management to
get hold of high end knowledge on formulating framework for business growth.

Training Objectives

1.   To provide conceptual understanding on KRA/KPI system
2.   To enable participants to develop HRD framework using KPI system
3.   To allow participants to acquire skills on how write KPI
4.   To fully understand on the use of KPI system at various level of business process
5.   To equip participants with skills on dealing with people and performance issues
Who Should Attend
 Managing Director / Business Owners
 General Manager
 Senior Managers / Managers
 HR / Training Managers
 Talent Management / HRD Managers

Module                            Contents                          Area of Competency
1. Introduction to Performance     General Idea of Effective PMS   1. General understanding on
   Management System & KPI         Approaches of Various PMS           PMS
   System                          PMS in HR Process               2. Differentiate between Good
                                   Balanced Scorecard                  versus Unorganized PMS
                                   KPI System

2. KPI System for Talent             Focus on Measurement          Develop understanding on
   Management – Area of              Competency versus Outcome     3. Competency Based
   Measurement                       80:20 Principle                   Assessment
                                     3 Areas of Measurement        4. Outcome Based Assessment
                                     Distribution of Weightage     5. Distribution of Weightage
                                     Issues About Quantification

3. Writing KPI – Getting The       Setting KPI Templates           Ability to write complete set of
   Best Results from Top to        Performance Appraisal           KPI required documents :
   Bottom                           Format                          6. KPI Format
                                   Activities in Writing KPI       7. Quantification
                                   Methods of Quantification       8. Job Description
                                   Writing Job Description
                                   Business Process Alignment

4. KPI Forms for Various           KPI Form for Hiring             Able to apply KPI system
   Human Resource                  KPI Form for Coaching &         throughout HRD process :
   Development Activities           Mentoring                       9. Hiring
                                   Talent Management /             10. Training & Development
                                    Succession Planning             11. Productivity Improvement
                                   KPI Form for Performance        12. Final Appraisal

5. Rewarding Methods in KPI        Rewarding Employees for         To have benchmark on :
   System                           Results                         13. Right mixture of rewards
                                   Individual versus Group              for individual & group with
                                    Rewards                              outstanding performance

6. Employee Relations Issues in    Implementation                  Ability to apply KPI system
   KPI System                      Disciplinary                    when dealing with :
                                   Termination                     14. ER matters

7. Success Factor in               Common Cause for Failure        To gauge best methods for :
   Implementing KPI System         Overcome Challenges – 80:20     15. Successful implementation
                                   Success Approach                     of Project - KPI System
                                                                         throughout the
                  PROGRAM SCHEDULE
                          Day 1
8:30 a.m. – 9:00 a.m.       Registration
9:00 a.m. – 10:15 a.m.      Training Start
10:15 a.m. – 10:30 a.m.     Morning Break
10:30 a.m. – 1:00 p.m.      Training Continue
1:00 p.m. – 2:00 p.m.       Lunch
2:00 p.m. – 3:30 p.m.       Training Continue
3:30 p.m. – 3:45 p.m.       Tea Break
3:45 p.m. – 5:30 p.m.       Training Continue
5.30pm                      End of Day 1
                          Day 2
8:30 a.m. – 9:00 a.m.       Registration
9:00 a.m. – 10:15 a.m.      Training Start
10:15 a.m. – 10:30 a.m.     Tea Break
10:30 a.m. – 1:00 p.m.      Training Continue
1:00 p.m. – 2:00 p.m.       Lunch
2:00 p.m. – 3:30 p.m.       Training Continue
3:30 p.m. – 3:45 p.m.       Tea Break
3:45 p.m. – 5:30 p.m.       Training Continue
5.30pm                      End of Training
                                           Mr. RAJKUMAR
                                      “High Expectations Are The Key To Everything”

   M.SC (HRD), B.Econs, Adventure Learning (Aus)
   Certified Trainer (PPT, Aus), Book Author
   Business/Sales Performance Turn Around & Teambuilding Specialist
   Master Trainer

Mr. RajKumar holds B.Econs (Hons) & M.Sc (HR) from reputable universities. In the last 2 years, he is
actively involved in performance turn around for many businesses, involving people development, sales
improvement, operations efficiency and other crucial areas.

His early working experience was with a leading consumer product manufacturer as supervisor, than as
Executive with OCL Capital before holding a key position as Research Manager for a UK based property
consultancy firm. He was the Training Consultant for a 2 nd largest Management Consultancy firm in
Malaysia. In 1998, he joined as a Faculty Head & at the age of 31 became the youngest Chief Executive of
a listed corporation. With years of working experience, he has managed more than hundreds of staff and
deals with various matters such as organizational planning, quality improvement, service improvement,
HR, and finance.

He has conducted training & development program for staff from Bank Negara, KWSP, Perodua, Procter
& Gamble, UniAsia, SME Corporation, Maybank, BASF Petronas, Guiness Anchor, SOGO Steel, Malaysia
Institute of BASF Petronas, MAS, Kian Joo, ICI Paint, International Paint, Flextronic, Panasonic, Prolintas,
Europlastics, INTAN, IJN, MAS Cargo, Sime, Titan PP Polymer, Shum Yip Leong Rubber, Maybricks, GN
Technology, HKT, Eastern Press, Sam Long Chemical, WCT Engineering, Plastik V, Rubelli, PEPS_JV,
Erapoly, Barwil, Lumut Resort & many other companies.

While in career, he was involved in developing various business plans; joint venture, business financing,
international expansion, new product development etc. For him, a good business & operations’ practices
should incorporate the vision, mission and long term objectives of an organization. It should also blend
with the short term interest of an organization; annual objectives, financial projection, staff development
plan, marketing strategies, marketing intelligence etc.

He has been a good guide for businesses on methods to improve operations issues towards
organizational success. He has conducted various training programs on HR, Corporate Planning,
Organizational Behavior, Performance Management, Team building & Coaching. He is a registered Train
the Trainer with Perbadanan Sumber Manusia Berhad (PSMB). He also provides local support as a senior
lecturer for universities in Australia & UK. He is a certified workplace trainer by Pan Pacific Training and
NSW Vocational Education & Training Accreditation Board, Australia.
                                           KPI & Holistic Performance Management System for
                                           Talent Development/Succession Planning
                                          Company / Organization Name:
      30 & 31 Jan 2012
      18 & 19 Apr 2012
      9 & 10 July 2012
      17 & 18 Oct 2012                    Address:

*choose your preferred date

VENUE:                                    Name Of Contact Person: Mr/Ms

Park Royal Hotel
Kuala Lumpur
                                          Tel:                            Fax:                Email:
9:00am – 5.00pm

RM1, 980.00 per participant               Participant Details

                                          1.         Mr/Ms:                                   Mobile No:
                                                     Email:                                   Designation:
TEL: 03-3343 2180
      03-3341 5655
FAX: 03-3341 5755                         2.         Mr/Ms:                                   Mobile No:
EMAIL:                            Email:                                   Designation:
                                          3.         Mr/Ms:                                   Mobile No:
                                                     Email:                                   Designation:
                                          4.         Mr/Ms:                                   Mobile No:
Early bird fees – Enjoy early bird
                                                     Email:                                   Designation:
discount of RM150 for registration
with payment 2 weeks prior to
training date.                            5.         Mr/Ms:                                   Mobile No:
                                                     Email:                                   Designation:

Registration cancelled 7 days prior to
the event is subject to charge of 50%     Total Amount Payable:
of course fee                             Payment Details
                                          Cheque / & Company Credit
                                          Signature Bank Draft /Stamp: Card (Please Specify):
                                          Payment by cheques should be crossed and made payable to:
                                          CLEVERBRIDGE TRAINING RESOURCES
                                          BANK DETAILS: CIMB1290-0000999-05-2

A substitute may be made at any time
at no extra cost

      No.9A, First Floor, Lintang Pekan Baru, Off Jalan Meru, 41050 Klang, Selangor
      Tel: 03-3343 2180 Fax: 03-3341 5755


CLEVERBRIDGE reserves the right to
make any amendments and / or
changes to the event if warranted by
circumstances beyond its control

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