James Swaim is a highly skilled Human Resources Professional with a proven record of accomplishments in Human Resources Administration, Operations Management, training and safety. He has a talent for innovative and creative approaches for managing, developing, and motivating employees.
James Swaim Cabot, Arkansas 72023 e-mail: email@example.com Home: 501-650-5745 Professional Profile: Highly skilled Human Resources Professional with a proven record of accomplishments in Human Resources Administration, Operations Management, training and safety. Talent for innovative and creative approaches for managing, developing, and motivating employees. Experienced in OSHA, EPA, DOT, EEOC, AAP, ISO 9001-2000, TS16949, Recruiting, Training and Development, Diversity Management, Union Avoidance, Grievance Resolution, Workmen's Compensation, Benefits Administration, 401k, S125, Salary Administration, Lean Manufacturing and Risk Management. Qualifications Experience: Human Resources Generalist and Human Resources Manager. Operations Management Experience. 9001-2000 QMS Manager. Industry knowledge: Experience in state of the art Distribution facilities, Manufacturing and Food Processing Compliance: Experience in federal/state labor laws, immigration law, unemployment compensation, safety and health administration as well as OSHA, EPA and OFCCP Employee Relations: Experience in Union Avoidance and Industrial Employee Relations, balancing the company’s best interests with the employees’ needs to achieve business goals, implementing best management practices to maintain high morale, mediation and dispute resolution Training/Organizational Development: Experience in needs assessment, course development, new hire training/on-boarding, staff development and training Technical Proficiencies: Experience with MS Office, Web-Based Recruiting (BrassRing), HRIS (SAP and PeopleSoft), KRONOS, HR Policy, Process and System Design Vendor Relationships: Experience in expense control, vendor relations and negotiations Recruiting: Experience in exempt and non-exempt level sourcing, selection, on-boarding, orientation Retention: Experience in retention strategy analysis, workforce surveys, development and implementation of employee retention programs Executive Coaching: Experience in coaching senior management to develop and communicate new strategy for continuous improvement and organizational effectiveness Quality Management ISO 9001-2000, TS16949: Experience in Quality Management Systems 1 Professional Experience Stant USA Pine Bluff, AR Human Resources Manager 01/11 – 03/12 Manage Human Resources Department to support a tier 1 manufacturing facility that produces OEM and After-Market motor vehicle closure caps and thermostats. Up grading HR support to plant Recruitment: recruiting critical key talent Reducing turnover by staff training and development Training/Development: creating job specific training and improving new hire on boarding Employee Relations: developing employee recognition programs, handle employee grievances, handle policy violations and investigations Producing reports on HR data for staff Safety: creating safety programs for plant Welspun Tubular, LLC Little Rock, AR Human Resources Manager 04/09 – 06/10 Managed Human Resources Department to support a start-up heavy steel multi national manufacturing facility that produces large diameter steel SAW pipe for the Oil and Gas industry. Up graded HR support to plant Recruitment: from123 to 650 employees, developed closer working relationship with staffing firm providing temporary workers and required staffing firm to provide on site manager and clerk, developed partnerships with UALR Engineering School, ITT, Pulaski Vo-tech to provide interns and candidates for hire Turnover reduced to 19% Training/Development: created training facility and started staff development and worker training programs Employee relations: developed employee recognition programs, handled employee grievances, handled policy violations and investigations Benefits, negotiated zero increase in benefit cost for 2010 Timekeeping/Payroll, instituted Kronos time keeping system Produced reports on HR data for staff Sears Holding Company (Sears Home Services) Little Rock, Arkansas District Operations Manager 12/02-04/09 Promoted to District Operations Manager. Direct all retail and repair functions of multi-state District. Manage 200 associates. Manage District financials and inventory. ISO 9001-2000 Management Representative. Responsible for District’s Quality Management System. Lead ISO Auditor. District Compliance Manager. Rated number five in the Company for Operations Management. Rated number 3 in company for District Operations Manager metrics. District Metrics: Produced District metric reports for staff ISO: Audited District’s ISO process, trained auditors, trained staff and workers in ISO process Directed management of Parts and Service stores District budget responsibility Federal and State Compliance management 2 District Human Resources Manager (Sears Home Services) Manage all aspects of Human Resources and Safety for a multi-state District encompassing a five-state area. Human Resources Generalist. Recruitment: Manager, Service Technicians, Store Staff and Warehouse Staff Up grade HR department performance HR/Safety compliance: (District rated number one in division for safety), developed safety culture and safety award programs Developed employee recognition programs Employee relations, developed employee recognition programs, handled employee grievances, handled policy violations and investigations Training/Development: Directed compliance with Company training and development process. Administered training to District employees. Pro HR+ (Out of Business) Little Rock, Arkansas Human Resources & Safety Manager 02/02-11/02 Professional Employer Organization. Provided Human Resources and Safety services to company's clients. Human Resources and Safety consulting. Manage Human Resources, Safety, Payroll and Sales departments. PeopleWorks (Out of Business) Little Rock, Arkansas Human Resources/Safety Account Manager 11/99-12/01 Professional Employer Organization. Provided Human Resources, Safety consulting and support to 127 clients in multi-state locations. PEO Experience (Professional Employer Organization): Both PeopleWorks and ProHR + were Professional Employer Organizations. I have in-depth experience in providing HR, Safety, Labor Law, Immigration Law compliance to PEO clients. PEO contracts with an employer to take over co-employer responsibilities and services such as: Human Resources: HR guidance and support to the Employer Writing Company handbooks and policies Training Compliance Safety compliance and audits Labor Law compliance and audits Immigration compliance and audits Salary administration and payroll Workers Compensation insurance coverage and administration 3 Tyson Foods, Incorporated Sedalia, MO Complex Human Resources Manager 04/98-11/99 Directed Human Resources Department, Safety Department, Nursing Department, and Training Department for a 2,000 team member food processing facility. Up grade performance of HR department Develop Plant HR Manager’s skills Recruitment: Enhanced recruitment by use of career fairs, staffing firms, employee rewards Training/Development: Hired Training Manager, partnered with local Community College to develop training programs, secured State and Federal funds for training Safety: Hired Safety Manager and Safety Supervisor, improved safety performance and safety culture of plant, experienced “wall-to-wall” OSHA inspection and passed inspection Employee relations: developed employee recognition programs, handled employee grievances, handled policy violations and investigations Quality Foods, Incorporated Little Rock, AR Human Resources Manager 05/92-04/98 Managed all aspects of Human Resources, Safety, and Training for an 800 employee regional food distributor operating in four states. Up grade performance of HR department Recruitment: Managers, Supervisors, Delivery Drivers, Sales and Warehouse Staff by utilizing Career Fairs, Radio and TV Reduced turnover to 10% Safety: Created safety culture by training and safety reward programs Training/Development: Hired bilingual trainer, developed training for on-boarding new employees, staff development and Spanish/English courses Wrote employee handbook and company policies Employee relations: developed employee recognition programs, handled employee grievances, handled policy violations and investigations Education: University of Arkansas at Little Rock Little Rock, AR Bachelor Degree, Psychology 4
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