Human Resources Manager in Little Rock AR Resume James Swaim by JamesSwaim


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									James Swaim
      Cabot, Arkansas 72023          e-mail:        Home: 501-650-5745

Profile:       Highly skilled Human Resources Professional with a proven record of
               accomplishments in Human Resources Administration, Operations Management,
               training and safety. Talent for innovative and creative approaches for managing,
               developing, and motivating employees. Experienced in OSHA, EPA, DOT, EEOC,
               AAP, ISO 9001-2000, TS16949, Recruiting, Training and Development, Diversity
               Management, Union Avoidance, Grievance Resolution, Workmen's Compensation,
               Benefits Administration, 401k, S125, Salary Administration, Lean Manufacturing and
               Risk Management.


      Experience: Human Resources Generalist and Human Resources Manager.               Operations
      Management Experience. 9001-2000 QMS Manager.

      Industry knowledge: Experience in state of the art Distribution facilities, Manufacturing and
      Food Processing

      Compliance: Experience in federal/state labor laws, immigration law, unemployment
      compensation, safety and health administration as well as OSHA, EPA and OFCCP

      Employee Relations: Experience in Union Avoidance and Industrial Employee Relations,
      balancing the company’s best interests with the employees’ needs to achieve business goals,
      implementing best management practices to maintain high morale, mediation and dispute

      Training/Organizational Development: Experience in needs assessment,                     course
      development, new hire training/on-boarding, staff development and training

      Technical Proficiencies: Experience with MS Office, Web-Based Recruiting (BrassRing),
      HRIS (SAP and PeopleSoft), KRONOS, HR Policy, Process and System Design

      Vendor Relationships: Experience in expense control, vendor relations and negotiations

      Recruiting: Experience in exempt and non-exempt level sourcing, selection, on-boarding,

      Retention: Experience in retention strategy analysis, workforce surveys, development and
      implementation of employee retention programs

      Executive Coaching:     Experience in coaching senior management to develop and
      communicate new strategy for continuous improvement and organizational effectiveness

      Quality Management ISO 9001-2000, TS16949: Experience in Quality Management Systems
                                Professional Experience

Stant USA                                                             Pine Bluff, AR
Human Resources Manager                                               01/11 – 03/12
Manage Human Resources Department to support a tier 1 manufacturing facility that
produces OEM and After-Market motor vehicle closure caps and thermostats.
      Up grading HR support to plant
      Recruitment: recruiting critical key talent
      Reducing turnover by staff training and development
      Training/Development: creating job specific training and improving new hire on
      Employee Relations: developing employee recognition programs, handle employee
      grievances, handle policy violations and investigations
      Producing reports on HR data for staff
      Safety: creating safety programs for plant

Welspun Tubular, LLC                                                   Little Rock, AR
Human Resources Manager                                                04/09 – 06/10
Managed Human Resources Department to support a start-up heavy steel multi national
manufacturing facility that produces large diameter steel SAW pipe for the Oil and Gas

       Up graded HR support to plant
       Recruitment: from123 to 650 employees, developed closer working relationship with
       staffing firm providing temporary workers and required staffing firm to provide on site
       manager and clerk, developed partnerships with UALR Engineering School, ITT,
       Pulaski Vo-tech to provide interns and candidates for hire
       Turnover reduced to 19%
       Training/Development: created training facility and started staff development and
       worker training programs
       Employee relations: developed employee recognition programs, handled employee
       grievances, handled policy violations and investigations
       Benefits, negotiated zero increase in benefit cost for 2010
       Timekeeping/Payroll, instituted Kronos time keeping system
       Produced reports on HR data for staff

Sears Holding Company (Sears Home Services)                           Little Rock, Arkansas
District Operations Manager                                           12/02-04/09
Promoted to District Operations Manager. Direct all retail and repair functions of multi-state
District. Manage 200 associates. Manage District financials and inventory. ISO 9001-2000
Management Representative. Responsible for District’s Quality Management System. Lead
ISO Auditor. District Compliance Manager. Rated number five in the Company for
Operations Management. Rated number 3 in company for District Operations Manager

       District Metrics: Produced District metric reports for staff
       ISO: Audited District’s ISO process, trained auditors, trained staff and workers in
       ISO process
       Directed management of Parts and Service stores
       District budget responsibility
       Federal and State Compliance management
District Human Resources Manager (Sears Home Services)
Manage all aspects of Human Resources and Safety for a multi-state District encompassing
a five-state area. Human Resources Generalist.

       Recruitment: Manager, Service Technicians, Store Staff and Warehouse Staff
       Up grade HR department performance
       HR/Safety compliance: (District rated number one in division for safety), developed
       safety culture and safety award programs
       Developed employee recognition programs
       Employee relations, developed employee recognition programs, handled employee
       grievances, handled policy violations and investigations
       Training/Development: Directed compliance with Company training and development
       process. Administered training to District employees.

Pro HR+ (Out of Business)                                         Little Rock, Arkansas
Human Resources & Safety Manager                                   02/02-11/02
Professional Employer Organization. Provided Human Resources and Safety services to
company's clients. Human Resources and Safety consulting. Manage Human Resources,
Safety, Payroll and Sales departments.

PeopleWorks (Out of Business)                                      Little Rock, Arkansas
Human Resources/Safety Account Manager                             11/99-12/01
Professional Employer Organization. Provided Human Resources, Safety consulting and
support to 127 clients in multi-state locations.

PEO Experience (Professional Employer Organization):
Both PeopleWorks and ProHR + were Professional Employer Organizations. I have in-depth
experience in providing HR, Safety, Labor Law, Immigration Law compliance to PEO clients.
PEO contracts with an employer to take over co-employer responsibilities and services such
       Human Resources:
           HR guidance and support to the Employer
           Writing Company handbooks and policies
           Training
           Safety compliance and audits
           Labor Law compliance and audits
           Immigration compliance and audits

       Salary administration and payroll
       Workers Compensation insurance coverage and administration

             Tyson Foods, Incorporated                                         Sedalia, MO
             Complex Human Resources Manager                                   04/98-11/99
             Directed Human Resources Department, Safety Department, Nursing Department, and
             Training Department for a 2,000 team member food processing facility.

                   Up grade performance of HR department
                   Develop Plant HR Manager’s skills
                   Recruitment: Enhanced recruitment by use of career fairs, staffing firms, employee
                   Training/Development: Hired Training Manager, partnered with local Community
                   College to develop training programs, secured State and Federal funds for training
                   Safety: Hired Safety Manager and Safety Supervisor, improved safety performance
                   and safety culture of plant, experienced “wall-to-wall” OSHA inspection and passed
                   Employee relations: developed employee recognition programs, handled employee
                   grievances, handled policy violations and investigations

             Quality Foods, Incorporated                                       Little Rock, AR
             Human Resources Manager                                          05/92-04/98
             Managed all aspects of Human Resources, Safety, and Training for an 800 employee
             regional food distributor operating in four states.

                   Up grade performance of HR department
                   Recruitment: Managers, Supervisors, Delivery Drivers, Sales and Warehouse Staff
                   by utilizing Career Fairs, Radio and TV
                   Reduced turnover to 10%
                   Safety: Created safety culture by training and safety reward programs
                   Training/Development: Hired bilingual trainer, developed training for on-boarding
                   new employees, staff development and Spanish/English courses
                   Wrote employee handbook and company policies
                   Employee relations: developed employee recognition programs, handled employee
                   grievances, handled policy violations and investigations

Education:   University of Arkansas at Little Rock                                   Little Rock, AR
             Bachelor Degree, Psychology


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