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FACT SHEET
LOCATION
Paradisus Riviera Cancún Resort, where luxury is All-Included, recreates a Mayan Village ambience with its
narrow paths and charmingly private, three-story oceanfront bungalows. It stretches between a lush tropical
mangrove preserve on a 5,000 foot long Mexican Caribbean beach, protected by a coral reef, which is part of
the second largest coral reef formation in the world. The Resort is close to extraordinary beaches and
attractions: Playa del Carmen, Xcaret, Akumal, and Xel-ha, as well as comfortably located to access the world
famous Mayan archaeological sites such as Tulúm, Cobá, and Chichen Itzá.
Paradisus Riviera Cancún is located on the Yucatan Peninsula 25 minutes south of Cancun in the vicinity of
charming Puerto Morelos, only 15 minutes from Cancun’s International Airport.
SUITE ACCOMODATIONS
The Resort features a total of 496 oversized Suites, including 136 Royal Service Suites and 4 Ambassador
Beach Front Suites. See map. All Suites feature:
Mahogany furniture
Cable TV
Marble floors
Daily stocked mini bar
Coffee maker
Individually controlled AC and Ceiling fan
Living area with Sofa bed
Private terrace or balcony
24 hours room service
Speed Internet access ($)
Deluxe Garden View Jr. Suites: 520 sq. ft. / 48 m2
1 king or 2 Queen beds with Garden view
Location:– bungalows 5-14
Occupancy: Max 2 Adults + 2 Children or 3 Adults
Imperial Romance Garden View Suites offering the additional included amenities:
Romantic room set-up
Keepsake “His” and “her” hat and polo shirt
Luxury bathroom amenities
“His and Her” bathrobes sarong style
Fresh flower arrangements
Romantic turn-down service
Chocolates box
Occupancy: Max 3 Adults
Regal Ocean View Suites : 520 sq. ft./ 48 m2
1 king or 2 Queen beds, with Ocean view
Location: - Bungalows 5,6
Occupancy: Max 2 Adults + 2 Children or 3 Adults
Family Concierge Suites: 520 sq. ft. / 48 m2 -1 king or 2 Queen beds with Garden View
Featuring the following included children’s pampering details:
o Play Station (on request)
o Children’s mini bathrobes and slippers
o Children’s amenities kit in the bathroom
o Children’s towels
o Children’s pillows
o Daily stocked minibar including children’s drinks
o Turn-down service with milk and cookies
Location: Bungalows 13,14 in front of Mini Club
Occupancy: Max 2 Adults + 2 Children or 3 Adults
Services and facilities are subject to change without notice- Updated April 2007
Royal Service Suites, member of Leading Hotels of the World:
520 sq. ft /48 m2 -1 king or 2 Queen beds,
Royal Service Garden View Suites
Royal Service Regal Ocean View Jacuzzi Suites (former Jr. Ste Sup Royal Ser. Jacuzzi/OV)
Royal Service Imperial Romance Ocean Front Jacuzzi Suites (former Jr. Ste Sup Royal Ser. Jacuzzi/OV)
All Royal Service Suites feature the following additional included services and amenities:
Butler service
Exclusive Royal Service Room Service Menu
Luxury bathroom amenities
Personalized daily stocked minibar
Personalized night turn-down service
Daily newspaper delivery
Aromatherapy menu ($)
Pillow menu
Personalized Jacuzzi set-up (by Butler)
Complimentary Internet access (at the lounge)
Location: Bungalow 1-4. Regal =ground floor, Imperial Romance = first and second floor
Occupancy: Max 3 Adults –min. 18 years old
Royal Service Imperial Romance Ocean Front Jacuzzi Suites (former Jr. Ste Sup Royal Ser. Jacuzzi/OV)
offering the additional included amenities:
Romantic room set-up
Keepsake “His” and “her” hat and polo shirt
Luxury bathroom amenities
“His and Her” bathrobes sarong style
Fresh flower arrangements
Chocolates
Location: Bungalow 1-4. Imperial Romance = first and second floor
Occupancy: Max 3 Adults –min. 18 years old
Royal Service Ambassador Suites with Jacuzzi: 815 sq. ft./ 76 m2 -1 king , with Ocean Front view
offering the additional included amenities:
o Huge terrace overlooking the ocean with elevated Jacuzzi
o 2 bathrooms
o Luxury bathroom amenities
o Separate living room area with sofa bed
o Daily stocked refrigerator
o Equipped kitchenette
o Separate dining area
Location: top floor, Bungalows 1,2
Occupancy: Max 3 Adults –min. 18 years old
THE FAMILY CONCIERGE
Paradisus Riviera Cancun offers a unique concept of “Family concierge service” that starts upon arrival:
families will enjoy a private check-in area, specially appointed Family Concierge Suites and the all-day
assistance of a Family Concierge that will be coordinating needs and entertainment for the family’s vacation.
The Family Concierge will be reachable via a radio that will be offered to the parents upon check-in.
The Family Concierge benefits
Private Family check-in
Paradise Kidz Beach-kit upon check-in with hat and t-shirt
Specially appointed Family Concierge Suites
All day assistance of a Family Concierge (until 6pm)
Included walkie talkie for all day communication
Exclusive family activities and sports: Massages, swimming classes, catamaran classes,
Personalized service for families
Services and facilities are subject to change without notice- Updated April 2007
ROYAL SERVICE (Adults Only – 18 yrs+)
Paradisus’ signature Royal Service offers unparalleled all inclusive luxury in an exclusive and private
environment for adult guests. Royal Service guests enjoy preferential exclusive services such as:
The discrete but efficient assistance of personal Butlers throughout their stay
Access to an elegant air-conditioned Royal Service lounge for private check in/out, complimentary
Internet access, daily continental breakfast buffet, coffee and beverages, international newspapers,
and evening cocktails and hors d’oeuvres.
Preferential reservations for specialty restaurants, spa, activities and excursions
Access to a private pool with Bali beds, pool concierge and bar service
Access to a private beach area with beach concierge service
A personalized pillow menu
Special in room aromatherapy menu ($)
Butler’s Service Menu
Personal resort overview
Personalized contents of the in-room mini-bar
Personalized in room coffee machine service
Jacuzzi preparation
Personalized turn down service
Bali beds & chaise lounge reservation at the private pool and private beach area
In Room Aromas Experience ($)
Delivery of pillow selection from the pillow menu
Assistance in planning tours and excursions
Preferential Spa reservations
Preferential dinner reservations for the a-la-carte restaurants
Preferential reservations for golf, tennis courts and other activities
Mail and daily newspaper delivery
Laundry and dry-cleaning service
Personalized wake up calls
Airport transfer reservations
RESTAURANTS AND BARS
5 A la carte restaurants and 1 buffet restaurants, offering a fine choice of contemporary world’s cuisine
“Sumire” A la Carte Asian Bistro: 2 experiences in one restaurant: Sushi bar and Tepanyaki tables
DRESS: Resort Upscale
“L’Hermitage”: Romantic A la carte Cuisine. Adults Only. Awarded AAA 4 Diamonds.
DRESS: Resort Elegant
“Capri”, Typical Mediterranean flair; featuring a la carte international delectable specialties
DRESS: Resort Elegant
“Reef grill”, offering an attractive selection of the best in salads, BBQ, and light menus
DRESS: Resort Casual daytime, Resort Upscale for dinner
“Caribbean Marketplace”, The International buffet restaurant to enjoy a sumptuous buffet
DRESS: Resort Casual
“Tequila” A La Carte Mexican experience. DRESS: Resort Upscale
RESTAURANTS DRESS CODE
RESORT CASUAL T-shirts or polo shirts, shorts or jeans, sundresses or skirts and similar apparel. No bathing
suits or cut-off shorts. Shoes are required.
RESORT UPSCALE Dress T-shirts or polo shirts, dress shorts, trousers or jeans, sundresses and skirts and
similar apparel. No bathing suits, cut-off shorts, logo or silk-screened T-shirts.
RESORT ELEGANT: Long -sleeved shirts and closed shoes (gentlemen), trousers, sundresses or skirts and
similar apparel. No shorts, jeans, tennis shoes, logo or silk-screened T-shirts.
7 Bars: offering fashionable Caribbean cocktails and International premium brand drinks.
• 1 lobby bar, 1pool bar, 1 swim up bar, 1 Disco bar, 1 Royal Service pool bar, 1 Royal Service beach
bar, 1 lounge bar
Services and facilities are subject to change without notice- Updated April 2007
FACILITIES AND SERVICES
4 swimming pools, featuring a freeform beach front swimming pool , the exclusive Royal Service pool
for Adults, a family pool and 1 small kids pools
2 tennis courts
SPA ($)and Health Club
8,295 sq. ft./ 770 m2 of flexible meeting space within 4 meetings rooms
Laundry service ($)
Video game centre
NEW! Revamped Mini Club and recently opened Nursery 0-2 years
NEW! Romance by Paradisus: Unforgettable Honeymoons, chic weddings, unique question popping
scenarios, rehearsal dinners, Bachelorette’s and Bachelor’s Parties.
Pharmacy and Medical staff on call 24 hour ($)
24-hour taxi service ($)
Boutique and Gift shop ($)
Car rental($)
SPA AND HEALTH CLUB
Paradisus Riviera Cancun features the Renova SPA experience, member of Leading Spas of the World
Full service indoor Spa ($): massages cabins, body and facial treatments, spa boutique, spa salon
A state-of-the-art Health Club: the equipment and personal trainers
ACTIVITIES AND ENTERTAINMENT
The world-class Paradisus Resorts entertainment program is a vital part of the overall experience at Paradisus
Riviera Cancun. The resort’s professional guest activities and entertainment team provides the most
comprehensive day activities program.
Guests can challenge their learning skills with an array of Life enriching classes: cooking, sushi, wine tasting,
tango dance, Jambe Classes, fruit Carving, towel origami, and chilli history.
All inclusive excursions: Cancun shopping tour (6 days per week)
Sports: salsa and meringue classes, snorkelling, scuba diving ($)(certified only), sailing, water aerobics,
windsurfing, water Polo, beach volleyball, beach soccer
A La Carte activities: darts, tennis, Ping-Pong, board games, bingo,
Entertainment: Every night the resort comes to life spectacular evening shows. Professional dancing staff
creates different ambiences in the hotel
Romantic activities: tango classes, couples massages ($), and Romantic dinner under the stars ($), sunset
walking, Romance in paradise themed day, honeymooners cocktail
Family Concierge exclusive: swimming classes, catamaran tour, family massage classes
MEETING AND CONVENTION FACILITIES
An ultra luxurious, ecologically conscious, architecturally interesting Mayan village beach resort, in one of the
most beautiful and fascinating corners of the earth make the ideal setting for Incentive Groups! Peak-
performance, personalized service.
Grand Ballroom providing 8,295 square feet/ 770 m2 for 860 people which can be divided into 4 deluxe
break-out rooms.
State-of-the-art audio visual equipment. Parking for 150. Valet, and Sol Meliá’s renowned theme parties.
MEETING ROOMS CAPACITY
Ballroom cocktail Theater School Banquet
Mallorca 330 280 150 190
Menorca 300 260 150 170
Ibiza 100 70 32 100
Formentera 100 70 32 100
Gran Salón Baleares 810 860 490 560
Services and facilities are subject to change without notice- Updated April 2007
Suites location
RS Regal Ocean View
RS Imperial Romance Jacuzzi Suite (Ground Regal Ocean
Ocean Front Jacuzzi floor) View Jacuzzi
Suites (2+3 floor) Suites
RS Garden
View
Family
Concierge
Suites
Deluxe Garden
View Jr. Suites
Paradisus Riviera Cancun
SM 11, Mz9, Lote 10
Puerto Morelos, Quintana Roo
77580 México
Tel: 52 (998) 872 83 83
Fax: 52 (998) 872 83 85
www.paradisusrivieracancun.travel
Elisa Amora Hernandez
Romance Manager
Tel: 011. 52. 998. 872. 838377580
Fax: 011. 52. 998 872. 8390
Email:
guest.paradisus.riviera.cancun@solm
elia.com
www.romancebyparadisus.com
Services and facilities are subject to change without notice- Updated April 2007
