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					        Pediatric
       Conference:
       Safe Care, Quality Care, We Care
           July 22-23, 2009 • Oakbrook Terrace, Illinois




    Discover the
    latest ways to
    “make it all better”
    for the children
    in your hospital




www.jcrinc.com    For more information, please call us toll free at 877.223.6866.
                                                                                             Designed around your needs
                                                                                             This two-day conference focuses on the needs
                                                                                             of hospitals that treat children in addition to
                                                                                             patients of other ages.


                                                                                             These team members will benefit most from
                                                                                             attending:
                                                                                             •   Patient care and nursing directors
                                                                                             •   Pediatric nurses or doctors
                                                                                             •   Risk management directors
                                                                                             •   Quality improvement directors
                                                                                             •   Medical directors
                                                                                             •   Pharmacy directors




                      Your smallest                            patients               are Your big                   priority
Children can be some of the most challenging patients in                                 Takeaways to use right away
your hospital. They are at the greatest risk for medication                              While designed to expose you to new ideas and stimulating discussions on the
errors. Their systems are very sensitive to the bacteria                                 challenges presented by young patients, this conference also will give you tangible
found in hospitals. Often they cannot tell you what’s wrong.                             tactics to use immediately:
Their behavior may mask underlying medical problems.                                     • The benefits of using animal therapy for children and how to set up your own
And it may be difficult to communicate treatment plans                                     successful program
with—and get objective decisions from—their families.                                    • Pediatric review tools and checklists to improve your patient safety

Find valuable answers here                                                               • A recommended reading list to further increase your understanding of pediatric
How can you create a safe environment to provide quality health care—while                 patient safety
helping these patients and their families feel well cared for? That’s what we asked      • Assessment tools you can use for a comprehensive review of pediatric services
some of the leading minds in pediatric care, hospital quality and performance              provided in emergency and inpatient settings
improvement, and infection control. You can get their insights by attending
the Pediatric Safety Conference: Safe Care, Quality Care, We Care.                       Attend a conference that will have a lasting impact on your knowledge and skills—
• Examine the challenges to a healthy childhood and how this relates to the              as well as a positive effect on your hospital and the children there.
  children in your care
• Get solutions to your major challenges—provided by experts in pediatric care           Space is limited. Register today by calling 877.223.6866
• Receive proven tools to improve pediatric patient safety at your hospital              or visiting www.jcrinc.com.

• Interact with peers, exchanging ideas and techniques for creating successful
  changes
                                                                       Two days of big ideas
                  Attend informative general sessions, and then customize your learning by choosing the appropriate break-out sessions.


          Day One – July 22, 2009 • 8:00 a.m. – 4:00 p.m.                                                        Day Two – July 23, 2009 • 8:00 a.m. – 3:45 p.m.

8:00 – 8:30 a.m.                                                                                         8:00 – 8:15 a.m.
Opening and Welcome                                      Choose from one of two tracks                   Update and Announcements                                  Choose from one of two tracks
Francine Westergaard, MSN, RN,
                                                                                                         8:15 – 9:30 a.m.
8:30 – 10:00 am                                     12:30 – 1:45 p.m.                                    Animal Therapy and Getting Kids                      11:00 a.m. – 12:15 p.m.
Keynote: An Overview of The State                                                                        Better
                                                                 Medication Errors and High                                                                               Emergency Evacuation—
of Children’s Health Care                            1     A     Risk Population…The Child               Patty Kaplan, RN, BSN                                 4     A    The Tulane Experience
Jane L. Holl, MD, MPH                                                                                    Director of Animal-assisted Therapy at Edward
                                                                 Francine Westergaard, MSN, RN                                                                            William L. Gill, MD, FAAP
                                                                                                         Hospital
Start with an overview of patient safety risks in                                                                                                             Elise Schaefer Chair in Neonatology;
                                                    Discover current approaches to maintain extra        President, Paws 4 Therapy, Inc.
pediatric health care, including a discussion of                                                                                                              Professor and Interim Chief, Section of
                                                    vigilance on pediatric medication, emphasizing       &
organizational approaches and challenges for                                                                                                                  Neonatology Medical Director, Neonatal
                                                    communication between hospital staff, patients,      Diane Blevins, RN, MSN                               Intensive Care Unit,
patient safety, and illustrations of safety and     and families that improve patient safety and                                                              Executive Vice Chairman, Department of
quality process improvement initiatives.                                                                 Explore how animal-assisted therapy makes
                                                    build trust and confidence.                                                                               Pediatrics,
                                                                                                         a difference for children who are ill, getting
10:00 – 10:15 a.m.                                                                                       in-depth information on its role in pediatrics,      Tulane Hospital for Children
                                                                 Improving Communication
Break                                                1     B     through Family and Patient              how the concept became a reality at Edward           Experience a first-hand account of what can
                                                                                                         Hospital, and how to implement it at your            happen during an emergency evacuation, and
                                                                 Centered Care
10:15 – 11:30 p.m.                                                                                       organization.                                        then benefit from understanding what went
                                                    Terry Griffin, RNC, MS, NNP
A Culture of Safety: How the Clinical                                                                                                                         right, what went wrong, and how to apply these
                                                    Neonatal Nurse Practitioner
Patient Safety Coordinator and the                                                                       9:30 – 9:45 a.m.                                     lessons to your hospital.
                                                    St. Alexius Medical Center
Clinical Nurse Specialist Drove                                                                          Break
                                                    Hoffman Estates, IL                                                                                                    Children’s Behavioral Health
Positive Patient Outcomes                                                                                                                                      4     B     Jodi Bertsch, MSW, LCSW, LMFT
Phyllis Turnage, RN, BC                             Apply the culture of patient-centered care to
                                                                                                                                                                           Staff Psychotherapist
&                                                   children by understanding the roles they and
                                                                                                              Choose from one of two tracks                   &
Tracie Major, APRN, CNS, RN                         their families play as partners in decision-                                                              Patricia Marik, Psy.D.
                                                    making and recipients of care, recognizing and                                                            Staff Psychologist
Understand how collaborative relationships          respecting the family’s role, and knowing what’s     9:45 – 11:00 a.m.                                    Children’s Hospital of Wisconsin
between individuals, their roles and their          required for integrated delivery of patient care.                                                         Milwaukee, WI
departments improved the overall delivery of
care and created a pediatric culture of safety at   1:45 – 2:00 p.m.                                                 Emergency Services                       Get an overview of behavioral issues that children
                                                    Break
                                                                                                          3     A    for the Pediatric Patient
Our Lady of the Lake Medical Center.                                                                                                                          may have during hospitalization. Then learn to
                                                                                                                     Steven E. Krug, MD                       recognize warning signs of patient distress and
                                                    2:00 – 3:15 p.m.                                     Head, Pediatric Emergency Medicine
11:30 a.m. – 12:30 p.m.                                                                                                                                       situations that may negatively affect their coping.
                                                                Medication Reconciliation:               Professor of Pediatrics
Lunch                                                2 A Making A List and Checking                                                                           12:15 – 1:15 p.m.
                                                                                                         Northwestern University’s Feinberg School of
                                                                It Twice                                 Medicine                                             Lunch
                                                    Chris Steffensen, PharmD, MA                         Chicago, IL                                          1:15 – 2:15 p.m.
                                                    Advocate Hope Children’s Hospital
                                                                                                         Learn the special challenges the ED presents         Joint Commission Resources’
                                                    Oak Lawn, IL                                                                                              Pediatric Safety Assessment Tool:
                                                                                                         for children, as well as best practices, new
                                                    Identify the obstacles to maintaining drug therapy                                                        An Overview
                                                                                                         strategies, and the new joint policy on
                                                    continuity—a multifaceted process that can be                                                             Deborah M. Nadzam, PhD, FAAN
                                                                                                         emergency preparedness for children from the         &
                                                    especially difficult with pediatric patients—and          ,
                                                                                                         AAP ANA and AAEM.                                    Francine Westergaard, MSN, RN
                                                    see examples of successfully implementing this
                                                    important National Patient Safety Goal.                           Safe Practice and DEHP                  Pediatric care often involves many people and
                                                                                                          3     B     Karen Ballard, MA, RN                   health care disciplines, leaving the patient and
                                                                  Preventing and Controlling                          Nurse Consultant                        family vulnerable to harm if there is a breakdown
                                                     2     B      Hospital Acquired                                                                           in communication. The first of these back-to-
                                                                                                         Health Care Without Harm
                                                                  Infections—Don’t Kid Around                                                                 back sessions provides an outline for conducting
                                                                                                         Arlington, VA
                                                    Nalini Singh, MD, MPH                                                                                     a comprehensive review of pediatric services
                                                                                                         &
                                                    Chief, Division Infectious Diseases                                                                       provided in emergency and inpatient settings.
                                                                                                         Michelle Gottlieb, MEM
                                                    Children’s National Medical Center                   Health Care Without Harm                             2:15 – 3:45 p.m.
                                                    Professor of Pediatrics, Epidemiology,                                                                    Pediatric Safety Assessment Tool
                                                    and Global Health                                    Understand how children can be harmed by
                                                                                                                                                              Mini-Workshop
                                                    GWU Schools of Medicine and Public Health            DEHP in vinyl—found in everything from
                                                                                                                                                              In this second session, see a demonstration of
                                                                                                         medical devices to furniture. Then discover how      the tools and skills necessary to complete a
                                                    Learn how the faithful application of routine        to decrease the use of these products, promote       thorough review of the staff and departments
                                                    infection control practices has been shown to        safer alternatives, and become a model for safety.   that care for pediatric patients. Use assessment
                                                    be effective in preventing serious consequences
                                                                                                                                                              tools to evaluate organizational preparedness
                                                    for children.                                        11:00 – 11:15 a.m.                                   for these patients, recognize gaps and
                                                    3:15 – 4:00 p.m.                                     Break                                                vulnerabilities (including medication
                                                    Panel Discussion/Q & A                                                                                    management and Environment of Care),
* Speakers and agenda are subject to change.                                                                                                                  and identify areas for improvement.
                                                                                                                                                                                Pediatric Conference:
                                                                                                          Register today!                                                       Safe Care, Quality Care, We Care
            Knowledgeable faculty with                                                                    (One registration form per person)
                                                                                                                                                                                July 22-23, 2009                            Program Code: 09062CBK


               front-line experience                                                                     Conference Location                                    Conference Fees                                     Four Easy Ways to Register
                                                                                                         The Joint Commission                                   Pediatric Conference
                                                                                                                                                                                                                    1. Online: www.jcrinc.com
                                                                                                         Conference Center                                      (Regular fee)                         $749
                                                                                                         One Renaissance Boulevard                                                                                  2. Fax: completed registration form
                                                                                                                                                                Early Bird Discount
               Deborah M. Nadzam,                                   Diane Blevins, RN, MSN               Oakbrook Terrace, IL 60181                                                                                    with credit card information to
                                                                                                                                                                (Payment must be
                                                                                                         630.792.5000                                                                                                  888-205-2380
               PhD, FAAN                                            Director of Children’s Services                                                             received by June 22)                  $649
               Practice Leader, Patient Safety                      Edward Hospital                                                                                                                                 3. Phone: 877-223-6866 from
                                                                                                         Hotel Information                                                                                             8am-8pm EST, Monday-Friday
               Services, Joint Commission                           Naperville, IL                                                                              Choose your Tracks
                                                                                                         Staybridge Suites
               Resources                                                                                 200 Royce Boulevard                                    July 22 12:30 - 1:45pm              1A      1B      4. Mail: completed registration
                                                                    Ms. Blevins is responsible for       Oakbrook Terrace, IL 60181                             July 22      2:00 - 3:15pm          2A      2B         form and check or credit card
                                                                                                         Phone: 630.953.9393                                                                                           information to:
Dr. Nadzam has more than 30 years of                 Edward’s Pediatrics Unit, Pediatric Intensive                                                              July 23      9:45-11:00am           3A      3B
                                                                                                         Room rate: $103                                                                                               Joint Commission Resources, Inc.
experience in health care as a practitioner,         Care Unit, Neonatal Intensive Care Unit, and        (Request The Joint Commission                          July 23 11:00-12:15pm               4A      4B
educator, administrator, and researcher. She         the Pediatric Specialty Clinic, as well as a                                                                                                                      16353 Collections Center Dr.
                                                                                                         special rate when you make                                                                                    Chicago, Illinois 60693
has held multiple positions associated with          Pediatric Outpatient program that enables           your reservation; this rate is
quality measurement and improvement, ranging         children to stay in their community while           subject to availability.)                                                                                     Please allow 7 to 10 days
                                                                                                                                                                                                                       for processing of checks.
from the nursing unit and division levels, to a      receiving care. She has experience in
position of national scope at The Joint              implementing innovative and new programs,
Commission.                                          including the Pediatric Rapid Response Team,
                                                                                                         Name (Please Print)
                                                     and has helped develop quality initiatives to
Jane L. Holl, MD, MPH                                address the unique needs of children.               Email
Associate Professor of Pediatrics and                                                                                                                                                   YES, I would like to receive email updates
Preventive Medicine, Institute for Healthcare                       Phyllis Turnage, RN, BC
                                                                                                         Facility/Organization
Studies, Northwestern University Feinberg                           Clinical Patient Safety
                                                                                                                                                                                        Check here if you are a current CSR member
School of Medicine;                                                 Coordinator
Medical Director for Patient Safety, Children’s                     Our Lady of the Lake Regional        Title                                                                       Credentials
Memorial Hospital;                                                  Medical Center
Medical Director, Patient Safety, and Associate                     Baton Rouge, LA                                   .O.
                                                                                                         Address (No P Boxes Please)
Professor, Pediatrics Northwestern University
Feinberg School of Medicine                          Ms. Turnage has been a pediatric nurse for          City/State/Zip
Chicago, IL                                          24 years, specializing in general pediatrics,
                                                                                                         Telephone Number                                                            Fax Number
                                                     pediatric intensive care and pediatric emergency
Dr. Holl also is the principal investigator of the   room. She completed the Patient Safety
                                                                                                         Method of Payment:
National Children’s Study: Greater Chicago           Certificate Program at the Quality Colloquium
Study Center by the National Institute of Child      on the Campus of Harvard University in August        Check    MasterCard                            Visa          American Express
Health and Human Development—a 21-year               2007, and was granted certification by the ANCC     Card Number                                                                 Expiration
project examining the effects of environmental       as a Pediatric Nurse. Ms Turnage is a graduate
influences on the health and development of          of Our Lady of the Lake School of Nursing.          Cardholder’s Name                                                           Signature
more than 100,000 children across the United
States. She is the recipient of a Robert Wood                       Tracie Major APRN, CNS,              Hospital System Affiliation _______________________________________________________________________________
Johnson Generalist Physician Faculty                                CPN                                  Is your organization accredited Type of organization
Scholarship.                                                        Our Lady of the Lake Regional        by The Joint Commission?          Hospital                                       Long Term Care                   Other______________________
                                                                    Medical Center                          Yes      No                    Home Care                                      Laboratory
               Francine Westergaard,                                Baton Rouge, LA                                                        Ambulatory Care                                Behavioral Health Care
               RN, MSN
               Consultant                            Ms. Major, a pediatric nurse for 21 years, is
               Joint Commission Resources,           serving her second term as the CPN at Large         Americans with Disabilities Act                        verify current program status on our Web site       the American Nurses Credentialing Center’s
               Joint Commission International        board member for the Pediatric Nursing              If you need any of the auxiliary aids or               or by calling JCR Customer Service at               Commission on Accreditation.
                                                                                                         services identified in the act to attend this Joint    877.223.6866. Neither Joint Commission
                                                     Certification Board (PNCB). She recently was        Commission Resources program, please call              Resources nor the The Joint Commission is           Joint Commission Resources designates this
Ms. Westergaard has 24 years of clinical and         primary investigator in two research projects       630.792.5425, or write to the Department of            responsible for a registrant's travel expenses in   continuing nursing education activity for 12
                                                                                                         Education, Joint Commission Resources, One             the event a program is cancelled. Participants      contact hours.
administrative experience in pediatric               validating a pediatric falls tool and a pediatric   Renaissance Boulevard, Oakbrook Terrace, IL            are encouraged to purchase refundable tickets
healthcare, including neonatal intensive care,       skin assessment tool. Ms. Major is a certified      60181.                                                 in case a program is cancelled or rescheduled.      Joint Commission Resources is authorized to
                                                                                                                                                                Participants should also be aware that most         award 12 hours of pre-approved Category II
general pediatrics, pediatric rehab, pediatric       pediatric nurse and a licensed Advance              Subscriptions, transfers and                           airline tickets, including nonrefundable or         (non-ACHE) continuing education credit
                                                                                                         cancellation policy                                    discounted tickets, can be reissued within one      for this program toward advancement or
ambulatory care, pediatric critical care, and        Practice Nurse Clinical Nurse Specialist.           Registration is nontransferable between Joint          year from the date of the original ticket.          re-certification in the American College of
neonatal/pediatric transport medicine. Before                                                            Commission Resources education programs                                                                    Healthcare Executives. Participants in this
                                                                                                         due to variability in program sponsors. If you         Suggested attire: business casual                   program wishing to have the continuing
joining JCR, she worked with Advocate Christ                                                             are unable to attend, you may send an                  Due to the variation in meeting room                education hours applied toward Category II
Medical Center and Hope Children’s Hospital,                                                             alternate in your place. Please send us the            temperatures, we recommend you dress in             credit should indicate their attendance when
                                                                                                         alternate’s full name, title, credentials,             layers for your comfort.                            submitting their application to the American
responsible for areas including environment of                                                           address, phone number and e-mail address.                                                                  College of Healthcare Executives for
                                                                                                                                                                Earn continuing education credits
care, infection prevention and control,                                                                  In the event of a cancellation, your registration
                                                                                                                                                                Joint Commission Resources is accredited by
                                                                                                                                                                                                                    advancement or re-certification.
                                                                                                         fee is refundable, less a $100 processing fee,
medication management, and patient safety                                                                if written notice of cancellation is faxed no
                                                                                                                                                                the Accreditation Council for Continuing
                                                                                                                                                                                                                    Provider approved by the California Board of
                                                                                                                                                                Medical Education to provide continuing
assessment.                                                                                              later than 30 days prior to the program date.
                                                                                                                                                                medical education for physicians. Joint
                                                                                                                                                                                                                    Registered Nursing, provider number CEP
                                                                                                         All alternate or cancellation information should                                                           6381, for 12 contact hours.
                                                                                                                                                                Commission Resources takes responsibility for
                                                                                                         be sent to 630.792.5423. Refunds will not be
                                                                                                                                                                the content, quality, and scientific integrity of
                                                                                                         issued for cancellations received after this date                                                          Summary of applicable credit hours
                                                                                                                                                                this CME activity. Joint Commission Resources
                                                                                                         or for any no-shows.                                                                                       ACCME, ANCC, ACHE, California Board of
                                                                                                                                                                designates this educational activity for a
                                                                                                                                                                                                                    Registered Nursing: 12
                                                                                                                                                                maximum of 12 AMA PRA Category 1
                                                                                                         Joint Commission Resources also reserves
                                                                                                                                                                Credit(s)™. Physicians should only claim
                                                                                                         the right to cancel or reschedule a program                                                                Full attendance at every session is a
                                                                                                                                                                credit commensurate with the extent of their
                                                                                                         due to an insufficient number of registrants or                                                            prerequisite for receiving full continuing
                                                                                                                                                                participation in the activity.
                                                                                                         other unforeseen circumstances. If a program                                                               education credits. If a participant needs to
                                                                                                         must be cancelled, the registration fee will be        Joint Commission Resources is accredited as         leave early, his or her continuing education
                                                                                                         refunded in full to each registrant. You may           a provider of continuing nursing education by       credits will be reduced.




              Space is limited. Register today by calling 877.223.6866, visiting www.jcrinc.com, or faxing or mailing the order form in this brochure.
                                                                                                                     Non Profit Organization
                                                                                                                          U.S. Postage
                                                                                                                              PAID
                                                                                                                   Joint Commission Resources
1515 West 22nd Street, Suite 1300W                                                                                    Oak Brook, IL 60523
Oakbrook, Illinois 60523-2082

Joint Commission Resources (JCR), a not-for-profit
affiliate of The Joint Commission, is the official
publisher and educator of The Joint Commission.




     JCR is an expert resource for health
     care organizations, providing consulting
     services, educational services, and
     publications to assist in improving
     quality and safety and to help in
     meeting the accreditation standards of
     The Joint Commission. JCR provides
     consulting services independently from
     The Joint Commission and in a fully             Pediatric Conference:
     confidential manner.                            Safe Care, Quality Care, We Care
                                                     July 22-23, 2009 • Oakbrook Terrace, Illinois
       Please visit our Web site
          at www.jcrinc.com                          Learn new ways to create better outcomes for young patients
                                                     and families while lowering your hospital’s risks

				
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