Safe Care, Quality Care, We Care
July 22-23, 2009 • Oakbrook Terrace, Illinois
latest ways to
“make it all better”
for the children
in your hospital
www.jcrinc.com For more information, please call us toll free at 877.223.6866.
Designed around your needs
This two-day conference focuses on the needs
of hospitals that treat children in addition to
patients of other ages.
These team members will benefit most from
• Patient care and nursing directors
• Pediatric nurses or doctors
• Risk management directors
• Quality improvement directors
• Medical directors
• Pharmacy directors
Your smallest patients are Your big priority
Children can be some of the most challenging patients in Takeaways to use right away
your hospital. They are at the greatest risk for medication While designed to expose you to new ideas and stimulating discussions on the
errors. Their systems are very sensitive to the bacteria challenges presented by young patients, this conference also will give you tangible
found in hospitals. Often they cannot tell you what’s wrong. tactics to use immediately:
Their behavior may mask underlying medical problems. • The benefits of using animal therapy for children and how to set up your own
And it may be difficult to communicate treatment plans successful program
with—and get objective decisions from—their families. • Pediatric review tools and checklists to improve your patient safety
Find valuable answers here • A recommended reading list to further increase your understanding of pediatric
How can you create a safe environment to provide quality health care—while patient safety
helping these patients and their families feel well cared for? That’s what we asked • Assessment tools you can use for a comprehensive review of pediatric services
some of the leading minds in pediatric care, hospital quality and performance provided in emergency and inpatient settings
improvement, and infection control. You can get their insights by attending
the Pediatric Safety Conference: Safe Care, Quality Care, We Care. Attend a conference that will have a lasting impact on your knowledge and skills—
• Examine the challenges to a healthy childhood and how this relates to the as well as a positive effect on your hospital and the children there.
children in your care
• Get solutions to your major challenges—provided by experts in pediatric care Space is limited. Register today by calling 877.223.6866
• Receive proven tools to improve pediatric patient safety at your hospital or visiting www.jcrinc.com.
• Interact with peers, exchanging ideas and techniques for creating successful
Two days of big ideas
Attend informative general sessions, and then customize your learning by choosing the appropriate break-out sessions.
Day One – July 22, 2009 • 8:00 a.m. – 4:00 p.m. Day Two – July 23, 2009 • 8:00 a.m. – 3:45 p.m.
8:00 – 8:30 a.m. 8:00 – 8:15 a.m.
Opening and Welcome Choose from one of two tracks Update and Announcements Choose from one of two tracks
Francine Westergaard, MSN, RN,
8:15 – 9:30 a.m.
8:30 – 10:00 am 12:30 – 1:45 p.m. Animal Therapy and Getting Kids 11:00 a.m. – 12:15 p.m.
Keynote: An Overview of The State Better
Medication Errors and High Emergency Evacuation—
of Children’s Health Care 1 A Risk Population…The Child Patty Kaplan, RN, BSN 4 A The Tulane Experience
Jane L. Holl, MD, MPH Director of Animal-assisted Therapy at Edward
Francine Westergaard, MSN, RN William L. Gill, MD, FAAP
Start with an overview of patient safety risks in Elise Schaefer Chair in Neonatology;
Discover current approaches to maintain extra President, Paws 4 Therapy, Inc.
pediatric health care, including a discussion of Professor and Interim Chief, Section of
vigilance on pediatric medication, emphasizing &
organizational approaches and challenges for Neonatology Medical Director, Neonatal
communication between hospital staff, patients, Diane Blevins, RN, MSN Intensive Care Unit,
patient safety, and illustrations of safety and and families that improve patient safety and Executive Vice Chairman, Department of
quality process improvement initiatives. Explore how animal-assisted therapy makes
build trust and confidence. Pediatrics,
a difference for children who are ill, getting
10:00 – 10:15 a.m. in-depth information on its role in pediatrics, Tulane Hospital for Children
Break 1 B through Family and Patient how the concept became a reality at Edward Experience a first-hand account of what can
Hospital, and how to implement it at your happen during an emergency evacuation, and
10:15 – 11:30 p.m. organization. then benefit from understanding what went
Terry Griffin, RNC, MS, NNP
A Culture of Safety: How the Clinical right, what went wrong, and how to apply these
Neonatal Nurse Practitioner
Patient Safety Coordinator and the 9:30 – 9:45 a.m. lessons to your hospital.
St. Alexius Medical Center
Clinical Nurse Specialist Drove Break
Hoffman Estates, IL Children’s Behavioral Health
Positive Patient Outcomes 4 B Jodi Bertsch, MSW, LCSW, LMFT
Phyllis Turnage, RN, BC Apply the culture of patient-centered care to
& children by understanding the roles they and
Choose from one of two tracks &
Tracie Major, APRN, CNS, RN their families play as partners in decision- Patricia Marik, Psy.D.
making and recipients of care, recognizing and Staff Psychologist
Understand how collaborative relationships respecting the family’s role, and knowing what’s 9:45 – 11:00 a.m. Children’s Hospital of Wisconsin
between individuals, their roles and their required for integrated delivery of patient care. Milwaukee, WI
departments improved the overall delivery of
care and created a pediatric culture of safety at 1:45 – 2:00 p.m. Emergency Services Get an overview of behavioral issues that children
3 A for the Pediatric Patient
Our Lady of the Lake Medical Center. may have during hospitalization. Then learn to
Steven E. Krug, MD recognize warning signs of patient distress and
2:00 – 3:15 p.m. Head, Pediatric Emergency Medicine
11:30 a.m. – 12:30 p.m. situations that may negatively affect their coping.
Medication Reconciliation: Professor of Pediatrics
Lunch 2 A Making A List and Checking 12:15 – 1:15 p.m.
Northwestern University’s Feinberg School of
It Twice Medicine Lunch
Chris Steffensen, PharmD, MA Chicago, IL 1:15 – 2:15 p.m.
Advocate Hope Children’s Hospital
Learn the special challenges the ED presents Joint Commission Resources’
Oak Lawn, IL Pediatric Safety Assessment Tool:
for children, as well as best practices, new
Identify the obstacles to maintaining drug therapy An Overview
strategies, and the new joint policy on
continuity—a multifaceted process that can be Deborah M. Nadzam, PhD, FAAN
emergency preparedness for children from the &
especially difficult with pediatric patients—and ,
AAP ANA and AAEM. Francine Westergaard, MSN, RN
see examples of successfully implementing this
important National Patient Safety Goal. Safe Practice and DEHP Pediatric care often involves many people and
3 B Karen Ballard, MA, RN health care disciplines, leaving the patient and
Preventing and Controlling Nurse Consultant family vulnerable to harm if there is a breakdown
2 B Hospital Acquired in communication. The first of these back-to-
Health Care Without Harm
Infections—Don’t Kid Around back sessions provides an outline for conducting
Nalini Singh, MD, MPH a comprehensive review of pediatric services
Chief, Division Infectious Diseases provided in emergency and inpatient settings.
Michelle Gottlieb, MEM
Children’s National Medical Center Health Care Without Harm 2:15 – 3:45 p.m.
Professor of Pediatrics, Epidemiology, Pediatric Safety Assessment Tool
and Global Health Understand how children can be harmed by
GWU Schools of Medicine and Public Health DEHP in vinyl—found in everything from
In this second session, see a demonstration of
medical devices to furniture. Then discover how the tools and skills necessary to complete a
Learn how the faithful application of routine to decrease the use of these products, promote thorough review of the staff and departments
infection control practices has been shown to safer alternatives, and become a model for safety. that care for pediatric patients. Use assessment
be effective in preventing serious consequences
tools to evaluate organizational preparedness
for children. 11:00 – 11:15 a.m. for these patients, recognize gaps and
3:15 – 4:00 p.m. Break vulnerabilities (including medication
Panel Discussion/Q & A management and Environment of Care),
* Speakers and agenda are subject to change. and identify areas for improvement.
Register today! Safe Care, Quality Care, We Care
Knowledgeable faculty with (One registration form per person)
July 22-23, 2009 Program Code: 09062CBK
front-line experience Conference Location Conference Fees Four Easy Ways to Register
The Joint Commission Pediatric Conference
1. Online: www.jcrinc.com
Conference Center (Regular fee) $749
One Renaissance Boulevard 2. Fax: completed registration form
Early Bird Discount
Deborah M. Nadzam, Diane Blevins, RN, MSN Oakbrook Terrace, IL 60181 with credit card information to
(Payment must be
PhD, FAAN Director of Children’s Services received by June 22) $649
Practice Leader, Patient Safety Edward Hospital 3. Phone: 877-223-6866 from
Hotel Information 8am-8pm EST, Monday-Friday
Services, Joint Commission Naperville, IL Choose your Tracks
Resources 200 Royce Boulevard July 22 12:30 - 1:45pm 1A 1B 4. Mail: completed registration
Ms. Blevins is responsible for Oakbrook Terrace, IL 60181 July 22 2:00 - 3:15pm 2A 2B form and check or credit card
Phone: 630.953.9393 information to:
Dr. Nadzam has more than 30 years of Edward’s Pediatrics Unit, Pediatric Intensive July 23 9:45-11:00am 3A 3B
Room rate: $103 Joint Commission Resources, Inc.
experience in health care as a practitioner, Care Unit, Neonatal Intensive Care Unit, and (Request The Joint Commission July 23 11:00-12:15pm 4A 4B
educator, administrator, and researcher. She the Pediatric Specialty Clinic, as well as a 16353 Collections Center Dr.
special rate when you make Chicago, Illinois 60693
has held multiple positions associated with Pediatric Outpatient program that enables your reservation; this rate is
quality measurement and improvement, ranging children to stay in their community while subject to availability.) Please allow 7 to 10 days
for processing of checks.
from the nursing unit and division levels, to a receiving care. She has experience in
position of national scope at The Joint implementing innovative and new programs,
Commission. including the Pediatric Rapid Response Team,
Name (Please Print)
and has helped develop quality initiatives to
Jane L. Holl, MD, MPH address the unique needs of children. Email
Associate Professor of Pediatrics and YES, I would like to receive email updates
Preventive Medicine, Institute for Healthcare Phyllis Turnage, RN, BC
Studies, Northwestern University Feinberg Clinical Patient Safety
Check here if you are a current CSR member
School of Medicine; Coordinator
Medical Director for Patient Safety, Children’s Our Lady of the Lake Regional Title Credentials
Memorial Hospital; Medical Center
Medical Director, Patient Safety, and Associate Baton Rouge, LA .O.
Address (No P Boxes Please)
Professor, Pediatrics Northwestern University
Feinberg School of Medicine Ms. Turnage has been a pediatric nurse for City/State/Zip
Chicago, IL 24 years, specializing in general pediatrics,
Telephone Number Fax Number
pediatric intensive care and pediatric emergency
Dr. Holl also is the principal investigator of the room. She completed the Patient Safety
Method of Payment:
National Children’s Study: Greater Chicago Certificate Program at the Quality Colloquium
Study Center by the National Institute of Child on the Campus of Harvard University in August Check MasterCard Visa American Express
Health and Human Development—a 21-year 2007, and was granted certification by the ANCC Card Number Expiration
project examining the effects of environmental as a Pediatric Nurse. Ms Turnage is a graduate
influences on the health and development of of Our Lady of the Lake School of Nursing. Cardholder’s Name Signature
more than 100,000 children across the United
States. She is the recipient of a Robert Wood Tracie Major APRN, CNS, Hospital System Affiliation _______________________________________________________________________________
Johnson Generalist Physician Faculty CPN Is your organization accredited Type of organization
Scholarship. Our Lady of the Lake Regional by The Joint Commission? Hospital Long Term Care Other______________________
Medical Center Yes No Home Care Laboratory
Francine Westergaard, Baton Rouge, LA Ambulatory Care Behavioral Health Care
Consultant Ms. Major, a pediatric nurse for 21 years, is
Joint Commission Resources, serving her second term as the CPN at Large Americans with Disabilities Act verify current program status on our Web site the American Nurses Credentialing Center’s
Joint Commission International board member for the Pediatric Nursing If you need any of the auxiliary aids or or by calling JCR Customer Service at Commission on Accreditation.
services identified in the act to attend this Joint 877.223.6866. Neither Joint Commission
Certification Board (PNCB). She recently was Commission Resources program, please call Resources nor the The Joint Commission is Joint Commission Resources designates this
Ms. Westergaard has 24 years of clinical and primary investigator in two research projects 630.792.5425, or write to the Department of responsible for a registrant's travel expenses in continuing nursing education activity for 12
Education, Joint Commission Resources, One the event a program is cancelled. Participants contact hours.
administrative experience in pediatric validating a pediatric falls tool and a pediatric Renaissance Boulevard, Oakbrook Terrace, IL are encouraged to purchase refundable tickets
healthcare, including neonatal intensive care, skin assessment tool. Ms. Major is a certified 60181. in case a program is cancelled or rescheduled. Joint Commission Resources is authorized to
Participants should also be aware that most award 12 hours of pre-approved Category II
general pediatrics, pediatric rehab, pediatric pediatric nurse and a licensed Advance Subscriptions, transfers and airline tickets, including nonrefundable or (non-ACHE) continuing education credit
cancellation policy discounted tickets, can be reissued within one for this program toward advancement or
ambulatory care, pediatric critical care, and Practice Nurse Clinical Nurse Specialist. Registration is nontransferable between Joint year from the date of the original ticket. re-certification in the American College of
neonatal/pediatric transport medicine. Before Commission Resources education programs Healthcare Executives. Participants in this
due to variability in program sponsors. If you Suggested attire: business casual program wishing to have the continuing
joining JCR, she worked with Advocate Christ are unable to attend, you may send an Due to the variation in meeting room education hours applied toward Category II
Medical Center and Hope Children’s Hospital, alternate in your place. Please send us the temperatures, we recommend you dress in credit should indicate their attendance when
alternate’s full name, title, credentials, layers for your comfort. submitting their application to the American
responsible for areas including environment of address, phone number and e-mail address. College of Healthcare Executives for
Earn continuing education credits
care, infection prevention and control, In the event of a cancellation, your registration
Joint Commission Resources is accredited by
advancement or re-certification.
fee is refundable, less a $100 processing fee,
medication management, and patient safety if written notice of cancellation is faxed no
the Accreditation Council for Continuing
Provider approved by the California Board of
Medical Education to provide continuing
assessment. later than 30 days prior to the program date.
medical education for physicians. Joint
Registered Nursing, provider number CEP
All alternate or cancellation information should 6381, for 12 contact hours.
Commission Resources takes responsibility for
be sent to 630.792.5423. Refunds will not be
the content, quality, and scientific integrity of
issued for cancellations received after this date Summary of applicable credit hours
this CME activity. Joint Commission Resources
or for any no-shows. ACCME, ANCC, ACHE, California Board of
designates this educational activity for a
Registered Nursing: 12
maximum of 12 AMA PRA Category 1
Joint Commission Resources also reserves
Credit(s)™. Physicians should only claim
the right to cancel or reschedule a program Full attendance at every session is a
credit commensurate with the extent of their
due to an insufficient number of registrants or prerequisite for receiving full continuing
participation in the activity.
other unforeseen circumstances. If a program education credits. If a participant needs to
must be cancelled, the registration fee will be Joint Commission Resources is accredited as leave early, his or her continuing education
refunded in full to each registrant. You may a provider of continuing nursing education by credits will be reduced.
Space is limited. Register today by calling 877.223.6866, visiting www.jcrinc.com, or faxing or mailing the order form in this brochure.
Non Profit Organization
Joint Commission Resources
1515 West 22nd Street, Suite 1300W Oak Brook, IL 60523
Oakbrook, Illinois 60523-2082
Joint Commission Resources (JCR), a not-for-profit
affiliate of The Joint Commission, is the official
publisher and educator of The Joint Commission.
JCR is an expert resource for health
care organizations, providing consulting
services, educational services, and
publications to assist in improving
quality and safety and to help in
meeting the accreditation standards of
The Joint Commission. JCR provides
consulting services independently from
The Joint Commission and in a fully Pediatric Conference:
confidential manner. Safe Care, Quality Care, We Care
July 22-23, 2009 • Oakbrook Terrace, Illinois
Please visit our Web site
at www.jcrinc.com Learn new ways to create better outcomes for young patients
and families while lowering your hospital’s risks