Tip 1: Have an appropriate first aid kit in your workplace. Don't just buy your 1st aid kit from the
supermarket or discount chain chemist. Make sure that it can cope with the types of injuries expected in
Tip 2: Create an Injury Reporting card
Put in your first aid kit a laminated card with your workplace address and directions for any ambulance
officers in case they ask and new staff dont know.
Also include any important questions to help remind staff of what they need to ask the injured person.
Tip 3: Keep your first aid kit up to date
Every month check that your kit is still there and all the items inside a current and replaced if used.
Tip 4: Look at your workplace kitchen for hazards every lunchtime
The kitchen is the highest source of dangerous goods being stored incorrectly or chemical bottles
without labels sitting on the bench near food prep areas.
Stay ontop of this area, especially the floor for slip and trip hazards. Think about how many times a day a
foot crosses that floor and now you understand how risk is about the frequency of events being as
important as the consequence.
Tip 5: Spend the money to have more employees trained as first aiders
Most injuries can have their severity reduced by quick response by trained first aid staff. Ensure that all
the resources are there for them to do their treatments.
Have a list of contact names and numbers for first aiders on duty in each area.
Tip 6: Pretend you cannot see
Look at an area and imagine what it would be like to walk or move around in the area if you had
impaired eyesight. Are there corners of furniture sticking out or plants in the way that people are always
Tip 7: Ask your staff "What would you do if... ?"
At random times of the day approach a different employee and ask them a question related to
workplace safety and test their knowledge. Any areas of weakness, explain immediately, and restest
again later. Keep testing all your employees.
Tip 8: What is not seen or heard is not reported
The biggest area of risk management and managers have a difficult time getting employees to report
'near misses'. These are the incidents that would have an injury or damage except for luck. Because no
one was injured, employees think they don't have to report it.
Unfortunately for every near miss not reported is a chance that a real injury will occur from the same
incident the next time, even a fatality.
Ask you employees every week, did they nearly have an accident anywhere and what happened.
Tip 9: Don't rely on employees signing documents
If part of your business risk system is reliant on employees signing a form or log, have other backup
systems to catch potential risks.
It is well known that employees get busy and forget, or don't see the importance in signing every time
they enter an area. They do this task dozens of times a day and you will end up with incomplete or
incorrectly filled out forms.
Try to use another safety system instead of signing where possible, like smart card access systems, or
lockout systems needed a person to witness their entry or use of equipment.
Information supplied by Paul Baker
Over twenty years of business development & change management strategies successfully used in
National organisations across Australia. The focus is on continuous improvement of business systems to
stimulate growth through our principles of Initiate, Inspire, Innovate.
Customer-centric focus using our extensive experience in consumer behaviour and business process
operations to find ways to help business owners manage their organisations.