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CIT Orientation

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CIT Orientation Powered By Docstoc
					  CIT Orientation

Engin ÇOKDUYGULULAR
Customer Support Specialist
 Outline
• What is CIT?
• Basic IT information (Network)
• IT services in campus and how to use these
  services
• My.KU system (Mail, Groups, Docs)
• How to contact CIT Office
 What is                          ?
• CIT Office meets the University’s computing
  requirements
   • KU Network Services development and management
     (internet, mail, news, web, hosting, file, printer, backup
     and software...)
   • KU PC & Laptop Support
   • KU Audio & Video, Telephone equipments support
   • Customer support via Service Desk


                                             Did you know that CIT’s
                                                   web page is
                                              http://cit.ku.edu.tr ?
 What is a Network?
• Network: Data communications system
  which interconnects computer systems and
  provides common usage of resources.




 Did you know that Koc
 University has 100mbps
     internet speed?
Access to Network Services
• Wireless Access: Student Center, Library, Koç Square,
  Auditoriums, Computer Labs, Dorms, Odeon, Henry Ford.
• Wired Access (with a data cable): Library work
  study rooms, Computer Labs (SOS, ENG)
                     Account
• To access KU IT services, you need an account.
   • Username and Password
     *http://www.ku.edu.tr/ .. (eGuide)
   • Change your password
     Novell Client (ctrl + alt + del) -> press change password)



   * No Turkish characters
   * Password must be at least 8 characters
                                                  Please DO NOT use
                                                Turkish characters while
                                               creating a new password..
    Access to File System
• File system drives (350mb)
   • F: / .. (Courses, Software..)
   • G: / .. (your personal network drive)



   * All files are backed up montly by CIT.
   * All files are protected by McAfee antivirus program
            VPN Service
• VPN: Virtual Private Network
  • VPN Service Allows you to be at home and access your
    company’s computers in the same way as if you were
    sitting at work.

  • Visit https://vpn.ku.edu.tr web page to login and
    connect to KU via VPN when you are outside the campus.
         Printing Service
• Every semester you have
  500 pages for printing for free.

• If you are out of print credit,
  you need to go to Yapı Kredi, get 500 printing
  package for 25tl. Then bring the receipt to CIT.

• Check you print credit via Portal.
  https://portal.ku.edu.tr (Print Qouta Check)
Photocopy and Scan Services
• Photocopy
  Library and Henry Ford Building



• Scanner (free of charge)
  Library and Engineering Faculty




                                    You can use photocopy
                                        machines with
                                     your smart ID card..
         My.KU
My.KU mailing system on Gmail with 7GB
space. http://my.ku.edu.tr

Create or copy your docs and share with
other KU members.

Create groups and discuss online or
over e-mail.

Talk: Chat with KU members.


                          Provided by
     Laptop Problems
• DSS (Dormitory Support Service) : 4455

• DSS Office is in Dorm S

• Except Saturdays everday between
  11:30 – 20:00
How to Reach                   ?
• CIT Service Desk: 1111

• CIT Web: http://trackit.ku.edu.tr

• Service Desk E-Mail:
  sd@ku.edu.tr or cit@ku.edu.tr
      Questions?
Thank you for listening...

				
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posted:6/29/2012
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