Documents
Resources
Learning Center
Upload
Plans & pricing Sign in
Sign Out

Easily solve all your problems occurred during using Vodafone Huawei K5005

VIEWS: 59 PAGES: 4

									Easily solve all your problems occurred during using
Vodafone Huawei K5005


Keywords: Huawei K5005, Huawei K5005 4G LTE USB Modem, LTE USB stick

Summary: Follow our instructions to solve all your problems that you meet during using
the Huawei K5005



We've noticed that lots of people have the experience to search for a solution for their
Huawei K5005. The Huawei K5005 4G LTE USB Modem is very important now for the
professional users who need to keep connect to the world. So today, we decided to
summarize all the solutions for normal problems of K5005 LTE USB STICK. We hope it
can be helpful to our friend.
First let's review the specifications of Huawei K5005:




The brand-new LTE USB stick gives you access to the latest LTE network with download
speeds of up to 100 Mbps while on the move. Alongside plug-and-play technology it also
supports HSPA+ for wherever the LTE network is not available.




Problem 1:
Someone mode-switch Huawei K5005 4G LTE USB Modem by hand, (with the '12d1
14C8 > /sys/bus/usb-serial/drivers/option1/new_id, it works,but udev seams to do nothing,
if I enter it there, and mod switch rules does switch it to the right product id, but then the
stick is not recognized as a modem.

The answer:
Echoing a new id to the option driver is not the same thing as modes witching, it only
makes the option driver recognize the id and create the modem interface.12d1:14c8 is a
switched id, ie. a stick in modem mode.

Problem 2:

When somebody try to update the firmware now I just get the error code 13, and as the
current version it just says "unknown".

Solution:
Need to find the original firmware version 11.335.21.20.11

Problem 3:
The data card application does not start when your data card is plugged in

Answer:
1. Automatic start-up is turned off on 4G LTE USB STICK .
You can to turn automatic start-up of the data card application on or off. If automatic
start-up has been turned off, the data card application does not start when your data card
is plugged in.
2.Check if your data card is installed correctly on your computer. If not, you need to
reinstall your data card
Problem 4:The installation can't be completed correctly

Answer :
You don't have administrator rights
Log on to your computer as administrator. If required, contact the helpdesk or network
administrator.

Problem 5:
The data card application can't find a network

Solution:
1.Check your service's network coverage and try again later when you've obtained
network coverage.
2.Change network type so the data card application searches for both 2G and 3G
networks.
3.Check that a SIM is inserted in your data card

Problem 6:
A network has been found but a connection to the internet can't be established when
using Huawei K5005 4G LTE USB Modem

Solution:
The data card application can't establish a connection to the internet if the data card
application is using a wrong APN.

Problem 7:
You can't send text messages by using Huawei K5005 4G LTE USB Modem Solution :
1,Try sending a text message to another recipient to test if the problem is at the receiving
end.
2, Write and send a text message correctly.
Problem 8:
A connection to the internet has been established but you can't browse the internet

Solution: 1.Disable the proxy server.
2.Check that your computer is connected to the right DNS.



Please notice:

We strongly recommend you to turn PIN code on to prevent the illegal use by others in this
4G LTE USB STICK –Huawei K5005.

1. Find "Request PIN"
         Click Vodafone Mobile Broadband.
         Click Preferences.
         Click PIN.
         Click Request PIN.
2. Turn use of PIN on or off
         Click the box next to Request PIN to turn use of PIN on or off.
         When the box is ticked (V), use of PIN is turned on.
         If you have turned off use of PIN:
         Click OK to confirm.
         Highlight the field next to PIN and key in your PIN.
         Click OK.
3. Exit
         Click OK to close the window.

								
To top