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About This Document
Illustrates the processes a company needs to undertake to keep track and organize its contacts. The document includes; a summary, what customers need, the importance of communication, building a long term customer relationships, the role of front line staff and back office staff.
Stats
Type:
Word Document
Size:
0 kb
Pages:
0
Views:
71
Posted:
09/30/09
Categories
DocStore > Business Resources > Sales & Marketing
Tags
Customer Relationship Management, CRM software, customer service, customer interactions, customer relationship, customer experience, customer relationships, business customer relationships, guide to CRM, guide to Customer Relationship Managemen...