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Vice President Franchise Operations in Chicago IL Resume Michael Maziarek

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Vice President Franchise Operations in Chicago IL Resume Michael Maziarek Powered By Docstoc
					                                  MICHAEL MAZIAREK
                                                Naperville, IL
                                 Michael.Maziarek@gmail.com (630) 201-8400
                                                      SUMMARY

Executive Level Franchise and Retail growth specialist in transition, with extensive operational experience and
accomplishments in field management and franchisee and franchisor consulting positions. My past performance
is characterized by a consistent, proven and successful track record in strategic planning and the development,
implementation and management of profitable growth initiatives for both new and existing retail and franchise
systems, with national and international firms ranging from $12 million to $30 billion in revenue. Key
competencies include profitable P & L management, strategic planning, training and on-boarding program development,
Team building, leadership development and strong interpersonal skills.
                                                    EXPERIENCE

LUXOTTICA RETAIL- PEARLE VISION BRAND, Mason, OH                                            1999 – October 2011
New Store Operations/Special Projects Manager                       (2009 – October 2011)
Developed and implemented a comprehensive new store opening procedure for the Pearle Vision brand that resulted in a
20% increase in new store sales. Procedure included on-boarding and training programs, and coordination of new store
openings in the U.S and Canada. Ensured accountability of cross functional departments to support conversions and new
store openings. Directed implementation of new POS system for 182 new and existing franchise locations. Assisted in
generating organic franchise system growth from existing franchisees and in recruiting new ones.
            Directed, coordinated and opened five new Pearle Vision franchise stores in 2009, six in 2010 and 14 in 2011.
            Converted three corporate stores to franchise in 2010 and four in 2011.
            Improved brand products penetration to a minimum of 65% in new and existing franchise stores.

Franchise Business Consultant                                        (2007 – 2009)
Served as primary contact and liaison for 46 existing franchise stores representing $19 million in sales. Conducted
operational and financial reviews and shared best practices for improvements. Assisted franchisees in developing and
executing strategic business plans. Developed and conducted regional training sessions. Lead operational approval process
for new franchisees and franchise renewals in region.
            Plans developed and implemented realized an increase in comp sales of 4%.
            Achieved wholesale sales performance for Luxottica brand products of 122% to plan.
            Assigned a special project to “turn around” the $18.5 million Dallas market- improved comp sales performance
            from -8.1% to +5.5% in nine months.
            Recognized with awards for leadership by senior management.

Franchise Manager                                                     (1999 – 2007)
Served as primary contact for 38 franchise stores representing $12 million in sales. Responsible for resolution of
operational issues. Performed compliance and business reviews focusing on Key Performance Indicators (KPI’s). Shared
best practices, and developed tactical action plans to improve opportunity area KPI’s. Promoted and encouraged the
wholesale purchase of Luxottica brand frames and products through development of sales contests, incentives and
franchisee recognition programs. Reviewed franchise agreement compliance and directed corrective actions for exceptions.
             Region consistently generated comp store sales increases of 3.5 to 5% annually.
             Assisted in the recruitment of 4 new franchise candidates and identified 3 existing franchisees qualified for
             growth, representing over $100,000 in initial franchise fees.
             Region was #1 in wholesale sales to franchisees in 2003 and 2004 and in the top 3 of 9 in other years.

THE GREAT FRAME UP, Franklin Park, IL                                                           1996 - 1999
General Manager
Complete P & L and operational responsibility for seven franchise stores representing $5.9 million in sales. Directly
supervised 42 store employees including store managers and their assistants and developed an operational management
reporting system. Designed and implemented a formal management training program and store manager incentive program.
            Replaced marginal performing store managers with more experienced and accomplished professionals.
            Heightened the accountability for delivering sales and profit results especially in high volume stores.
            Results were improved overall retail sales volume by 23%, commercial sales by 7.2%, gross margin by 4% and
            shifting the bottom line from a $171,000 loss to a $280,000 profit over the course of 18 months.
BATTERIES PLUS, Hartland, WI                                                                     1994 - 1996
Vice President of Franchising
Created entire franchise development and franchise operational support programs. Staff of direct reports included 3 in field
operational support, an administrative assistant, 3 store openers, 2 franchise trainers and 1 franchise sales person.
Accomplishments included designing a franchise marketing brochure and marketing program; wrote Franchise Operations
Manual; fine tuning the FDD; developed a strong and effective new store opening and training process; and created and
implemented a post-opening operational support system.
            Signed 35 franchise deals in the first twelve months of the franchise being offered representing initial franchise
            fee revenue of $700,000.

BELTONE ELECTRONICS, Chicago, IL                                                                 1992 - 1994
National Recruiting Manager
Recruited qualified candidates to become Beltone Hearing Aid Center dealers. Designed an attractive and state-of-the-art
marketing brochure and implemented a lead generating marketing plan which was highlighted by public relations coverage
in The Chicago Tribune, Nations Business magazine, The Hackensack Register, The San Francisco Business Times and
Income Opportunities magazine.
            Successfully recruited 8 first tier financially and operationally qualified dealers for the San Francisco and Los
            Angeles markets in the first six months.

ADDITIONAL EXPERIENCE

ROMIKE VENTURES, INC., Naperville, IL
Vice President and Owner
Retail and franchise consulting company whose clients and projects included:
             TAB- The Alternative Board- Organized and facilitated meetings of groups of CEO’s.
             Knitking Corporation- Designed retail store concept, operating system and process and criteria for awarding
             dealerships.
             Barrels ‘N Bins- Complete business format franchise development.

LEEWARDS CREATIVE CRAFTS, Elgin, IL
Vice President of Franchising
Created a complete business format franchise program including a marketing brochure, Uniform Offering Circular, real
estate criteria and franchise candidate selection criteria.
              Sold 4 franchises within six months of the offering becoming effective.

WNS, INC. (formerly Wicks ‘N’ Sticks, Inc.), Houston, TX
President of the Deck the Walls Division
Defined and designed this new retail concept, changed trade name to “Deck the Walls” and registered new trademarks.
Managed staff of 8 administrative, merchandising, field support and store opening professionals. Successfully negotiated
and closed on the acquisition of a 31 store competitor. Franchised all acquired locations over an 18 month period.
            Increased number of franchise locations nationally from 8 in 1979 to 251 in 1986.
            Drove system sales from $1.8M in 1979 to $53.7M in 1986 while achieving 6 straight years of 14% average
            annual comp sales growth.
            Created profitable Wholesale Sales division that generated $2.6 M in annual revenues.

SEARS ROEBUCK & COMPANY, South Bend, IN                             Reserve Group Management Training Program

                                                       EDUCATION

Bachelor of Science - Business                 Elmhurst College                        Elmhurst, IL

                                                  TECHNICAL SKILLS

Proficient in Microsoft Office products: Word, Outlook, Excel, Powerpoint and in Quicken, QuickBooks and TurboTax

				
DOCUMENT INFO
Description: Michael Maziarek is an Executive Level Franchise and Retail growth specialist in transition, with extensive operational experience and accomplishments in field management and franchisee and franchisor consulting positions. His past performance is characterized by a consistent, proven and successful track record in strategic planning and the development, implementation and management of profitable growth initiatives for both new and existing retail and franchise systems, with national and international firms ranging from $12 million to $30 billion in revenue.