University Store Course Materials Ordering Guidelines
The University Store course materials staff wishes to assist all department personnel concerning
any/all course material related questions. Please feel free to phone the Course Materials Office,
410.704.4391 during business hours. You may also reach us by fax (410)704-4343 or by e-mail,
email@example.com. Together we hope to achieve the common goal of getting the
correct course materials on the shelves in a timely fashion for our Towson University students!
We have prepared the following lists of answers to commonly asked questions/concerns by
faculty and support staff in the course material order/adoption process. It is our hope that this list
will be a useful resource for you. Thank you for your suggestions over the years.
By submitting your adoption online, you acknowledge the information required in the Maryland
State “College Textbook Competition and Affordability Act of 2009.” Contact the University
Store’s course material’s office to get specific information on the requirements of this law.
Do I have to order my course material every term even if I am using the same material(s)?
We do not carry course material adoptions over from semester to semester. Each
semester requires a unique request for an adoption for each section being taught that
term. We will order your course material(s) whenever we receive notification of the need.
I need my InSite Logon or Password. How do I get it?
You will need to register on the towsonustore.com website. Under the title “Select
Registration Option,” select: “Create Profile for Adopting Course Material.” If you
have been to this site before and have registered under Create Profile for Browsing and
Shopping, you will not be able to register again. Please contact the University Store.
Once you register, you will be placed on the faculty registration page. Fill out the
If you are a first time user and need your department’s username and password, you can
obtain this from the Administrative Assistant in your department; call the Course
Materials office at 410-704-4391 or e-mail the University Store at firstname.lastname@example.org.
If you have forgotten your personal password, click onto forgot your password, on the
Towson University Authenticated Login page and follow the required prompts.
My book is not listed on the website. How do I enter the book I want to use?
Use the “unlisted books” tab on the course material order form. Fill in the information
with the Author, Title, ISBN, and Publisher of the book being used. Hit the submit order
I’m working on my adoption and want to make a change. How do I do that?
You may make changes to your adoption any time before hitting the “Submit” button.
I’ve submitted my adoption. Can I change it now?
You cannot edit an adoption that has been submitted. If changes to your adoption are
necessary, please e-mail Stacy Elofir at email@example.com with the changes. All
changes must be by e-mail.
There is a new edition of my textbook and I want to adopt it. Where do I get the new cost
Your publisher’s sales representative is obligated to provide you with current cost
information, or you can contact the publisher’s customer service.
I understand what a required textbook is. What does either/or and recommended mean?
An either/or title means that two versions of the same textbook have been adopted, and
the students can purchase one or the other. Often this will be used when a package (new
only) and its separate components are offered at the same time.
A recommended title means the faculty member has suggested a source for additional
information about the course, but will not require students to know the material. We will
only order five copies per section of a recommended title unless we receive a note on the
course material order requesting a special quantity. We will make every effort to
accommodate the department.
Do I need to send a book order for a course not using a textbook?
Yes! This information is required to be posted by Maryland State Law.
Often a student will visit the University Store or the store’s website before they attend
their first class. We want to be able to provide our students with complete information
regarding their course materials.
To place your order, proceed as a normal adoption for this course and check the “course
does not require materials” button. This is located in step one, on the create course
page (right under the Instructor title).
I selected “course does not required material” but I changed my mind. What do I do now?
Before the adoption is submitted, you can “cancel” the selection and start again with the
adoption. After you have submitted the adoption, you cannot change it though the web
adoption process. Please e-mail Deniz Erman with any changes. All changes must be
submitted by e-mail.
How do I order textbooks packaged with ancillary items such as a cd, workbook, or access
If you are ordering a package (a textbook packaged with one or more items) you will
need to provide the University Store with the ISBN number for that specific package. In
the “message to the bookstore” section of the book order in step three of the textbook
order form, you should note package required and the items that should be included in
When you submit your course material order you will receive the following e-mails telling
you the status of your order:
1. Adoption Confirmation Notification
The adoption confirmation e-mail gives you a copy of the order you just placed. This
means your order has been submitted to the University Store, but has not been reviewed
by the course materials office. You can no longer make any changes to the book order
through the online web adoption process. Please e-mail Stacy Elofir with any changes.
2. Adoption Approval Notification
Your course material order has been reviewed and approved by the University Store, but
it has not yet been officially adopted.
3. Your Adoption is Posted Notification
Your course material order has been officially posted and will show up on the University
Store’s website for students to view.
4. Adoption Not Processed
We may need additional information before processing your course material order.
Please contact the University Store for assistance.
How do I notify the course materials office regarding any textbook and faculty changes?
NOTIFY US IN WRITING AS SOON AS POSSIBLE! If sections are added, or
canceled; if books are changed or canceled; if faculty have changed; or if there are any
other “changes” that might affect a textbook a student might buy or return, the course
material’s office needs to know about the situation quickly so we may update the shelf tag
and booklist, so students are not given erroneous information.
If a book is being canceled or changed after the adoption has been posted, we will need
that in writing (any format) from the department’s chairperson. Some fiscal
responsibility may lie with the department for expenses incurred (handled on a case by
How do I receive a desk copy for a book I just ordered for my course?
The University Store does NOT order desk copies. Many publishers regard the sending
of a “free” book to a University Bookstore as a conflict of interest. Therefore, if you
need a desk copy sent to either your home or office, any of the following options should
-Ask your department’s Administrative Assistant to request a desk copy directly from the
-The University Store can assist if you need the publisher’s telephone number, address,
website, or name of a sales representative. Visit the University Store’s website
http://towsonustore.com for additional information. You can also call 410-704-4391.
Go to http://towsonustore.com
Look for the heading Faculty
Click Faculty Center Network
Click Publisher Contact and set up your account
Although the University Store is not directly able to order a desk copy for you, we will
certainly help you in any way we can.
How do I order my non-text required/recommended supply orders?
Write your requests in the “message to the bookstore” section in step three of the
course material order form.
Why is there an October deadline for classes that don’t begin until late January or a March
deadline for August classes?
Having your texts on the buyback list is critical for us to keep costs down for students
and to obtain sufficient used copies for their needs. We need to know which texts you
will use in the upcoming term far enough in advance to do the research and ensure these
titles are on the buyback list. In addition, problems do arise. Books go out-of-print or
out-of-stock, and editions change. Some ISBN numbers are more difficult to verify now
that there are so many bundles and ancillaries.
Also, in order for Towson University to be in compliance with the Maryland State
“College Textbooks Competition and Affordability Act of 2009”, we must make available
to students by December 1 for spring semesters and May 1 for fall semesters of each
year: the isbn, retail price, and whether the title is required or recommended for a class.
Some students don’t sell their books back, so why is the early adoption deadline important?
Even if your students don’t sell their books, it gives us a chance to locate used copies
from other sources. Industry research shows that nearly 80% of undergraduate students
prefer to purchase used books - a demand that far outstrips supply. The search for used
books from textbook wholesalers begins months before the beginning of a term.
Old and Out of Print Editions of Textbooks
You may see a large quantity of out of print editions and old editions available on
Amazon Marketplace through third party vendors. The University Store does not place
retail orders through Amazon Marketplace because it deals with individual sellers of
individual textbooks; therefore, the University Store cannot guarantee the delivery, cost,
and condition of the textbook.
The University Store orders our used books from wholesalers or buys from students at
buyback. Please keep mind, with the demand for used copies and old editions, we may
not be able to provide enough copies for an entire course’s enrollment.
Please verify the price of the old or out of print edition you are using. We have been
finding that old editions and out of print copies are sometimes more expensive than the
new edition if there is a great demand for them.
We use actual enrollment figures from the registrar’s office. The enrollment number you
put on your book order is important since you will know the percentage of students that
will use the course materials you have selected.
We then base the quantities we purchase on enrollment, past sales, and availability from
other sources at which the student may be able to shop.
Please advise students who report out of stock titles to place an online order for the title
at towsonustore.com so we will know there is a demand for re-orders.
The course materials office staff wishes to say “thank you” in advance for your cooperation with
the course material ordering process.