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Director Operations in NYC Resume Sabrina Whiteman

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Sabrina Whiteman is a dedicated Program Manager / Director of Operations with a demonstrated track record of implementing CBO, Business Development and Product Management initiatives across corporate and philanthropic sectors.

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									                                      SABRINA D. WHITEMAN
                NEW HAVEN, CONNECTICUT 06511 ~ MOBILE: 347-351-6887 ~ SWHITEMAN07@GMAIL.COM


                                           PROFESSIONAL SUMMARY
    Dedicated Program Manager with demonstrated track record of implementing CBO, Business Development
    and Product Management initiatives across corporate and philanthropic sectors.

                                         PHILANTHROPIC INITIATIVES
Brooklyn Children’s Holiday Fund, Brooklyn, NY
Board Member (2007-2010)
    Hands on responsibility for fundraising, operational and strategic management while engaging volunteer
    recruitment annually.

Center for Transformational Leadership, New York, NY
Director of Operations, NFP Executive Leadership (2004-2006)
     Led the successful development, implementation and delivery of an effective executive leadership training
     series designed to educate and empower emerging not-for-profit executives.

                                          PROFESSIONAL EXPERIENCE
MHANY Management Inc., Brooklyn, New York                                                       6/2010 – 12/2011
Director of Operations
      Lead the performance management process that measured and evaluated progress against goals for the
      organization.
      Coordinated with back office operations to obtain necessary budget information for analysis and reporting
      purposes.
      Work with other senior staff to produce reports and other materials required for communication with residents,
      funders, government agencies, and other business associates.
      Maintained and coordinated the dissemination of the personnel policies and procedures.

MassMutual Financial Group, New York, New York                                            9/2009 – 3/2010
Consulting Agent
     Educate clients of advantages and disadvantages of various policies, products and services for financial
     protection and tax savings.

American Stock Exchange, New York, New York                                                     1999 – 2008
Associate Director, Data Products and Services (7/2007-10/2008)
     Drove a major program management initiative at the Amex that revamped cooperation with multiple
     divisions; accomplished this by developing and defining original project metrics and determining appropriate
     success indicators.
     Responsible for the full data feed product development lifecycle while implementing an enterprise wide
     application to increase awareness and market share.
     Streamlined workflow by collaborating with consultants on updates to retail website and database of contracts.
     Researched markets, interacted extensively with clients and analyzed consumer data requirements to identify
     new opportunities and define product vision and direction for proprietary data products.
Account Manager (4/2000 – 1/2008)
     Managed all aspects of account administration and service delivery for clients that included Citigroup,
     Barclays Bank, Charles Schwab, TD Ameritrade, Goldman Sachs, and E*Trade.
     Consulted third-party vendors to determine market data needs and provide information, working closely with
     firms including Thomson Reuters and Bloomberg.
     Reviewed, approved, and processed client contracts related to the purchase and use of financial data.
Vendor Service Specialist (7/1999 – 4/2000)
     Supported third party vendors with the approval of new accounts, processed subscriber update requests from
     market data vendors and managed special requests for reports via database queries and management.
SABRINA WHITEMAN                                                                                   PAGE TWO
Toussaint Institute Fund, New York, New York                                                      9/1998 – 5/1999
Associate Director
   Drove efforts to raise monies through various grants and private donors for the scholarship fund sponsored by
   the Institute.
   Lead a productive team of professionals, assigning responsibilities and monitoring performance to ensure
   standard operations were properly handled in a timely manner.
   Established partnerships with local community groups and other non-profit organizations to expand and enhance
   client programs and services.
   Managed all aspects of successful Education ExpoTM that attracted strong participation from public and private
   sectors, including education professionals, college recruiters and child psychologists.
   Identified potential donors and developed tailored approaches that yielded strong results and support.

Morningside Area Alliance, New York, New York                                                    6/1996 – 8/1998
Assistant Director, Claremont Youth Center
    Recruited to oversee reorganization and expansion of youth services sponsored by the Alliance through the
    Claremont Youth Center.
    Oversaw planning and day-to-day operations as Program Coordinator for after-school and day-camp programs
    serving students aged six to twelve years and recreation programs for neighborhood children.
    Managed and trained volunteer and work-study counselors to form a solid foundation of mentoring and tutoring
    support for program participants aged six to seventeen years.
    Proactively identified and targeted opportunities for joint programs with other community based organizations
    and schools in and around the Morningside Heights and Harlem communities.

East Harlem Tutorial Program, New York, New York                                             1/1992 – 6/1996
Assistant Program Coordinator
    Recruited and trained over one hundred volunteers yearly to support their efforts in math, social studies and
    science activities.
    Created study plans and assessed development of participants in grades 1 to 6 twice per school year in
    collaboration with their schoolteachers and parents.
    Managed volunteer and participant database and supported programs with monthly reports supplied to senior
    management.
    Provided instruction in whole language workshops for students and implemented creative arts projects to
    promote literacy and cultural awareness.
    Developed Science and Social Studies curriculum for Summer Camp program annually.

                                                 EDUCATION
Mercy College, Dobbs Ferry, New York, 2004
M.S. in Organizational Leadership

Columbia University, Graduate School of Business, New York, New York, 1998
Middle Management Program Certificate, Institute for Not-For-Profit Management

City College of New York, New York, New York, 1996
Bachelor of Science Degree, Education

                                           ADDITIONAL SKILLS
Proficient with: Windows, Mac OS, Word, Excel, PowerPoint, Outlook, ADP Run, ADP WorkForce Now

     Increased program offerings at the Claremont Youth Center by implementing curriculum for parents and teens
     joining the workforce for the first time.
     Volunteer training design such as in whole language for student self-expression, literacy and cultural
     awareness.

								
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