Young Person &
Panel – version 3
WORKING ARRANGEMENTS – YOUNG PEOPLE’S HOUSING & SUPPORT PANEL
1.1 To co-ordinate a planned approach for housing and support for young people.
1.2 To secure appropriate housing for young people aged 16-25.
1.3 A range of housing could be considered including the council’s temporary
housing, voluntary sector supported housing, supported lodgings or house share
or other private rented accommodation with floating support.
2.1 To ensure housing vacancies in voluntary and statutory services are allocated
to young people with housing difficulties and support needs.
2.2 Develop precariously housed arrangements for those at risk of homelessness
from Reading Borough Council temporary accommodation or voluntary sector
supported housing or living at home with parents.
2.3 Look at intervention tools such as mediation or family group conferencing to
prevent young people from becoming homeless.
2.4 The panel will enable a planned approach to move on for young people.
2.5 Identify appropriate housing options for young people to encourage planned
moves to alternative housing, this may include supported housing or supported
2.6 Members of the Panel convene case conferences for young people,
accommodated in supported housing or Reading Borough Council housing, where
their housing placement is failing and the young person could be at further risk
2.7 In the event that a housing placement ends and the young person returns home
that appropriate support continues in respect of education, training and
employment. The young person should also continue to be registered for
2.8 Where an agency is lead professional for Children’s Services Common
Assessment Framework (CAF) cases can be reviewed at this meeting.
2.9 The panel approach will reduce the potential for young people becoming
homeless or at risk of rough sleeping.
2.10 Identify realistic housing options for young people leaving the care system or
the council’s temporary accommodation and voluntary sector supported
2.11 Ensure appropriate support is available for the young person to move on and
employment, training and education packages are in place.
2.12 Support plans demonstrate young person is ready to move on and has developed
appropriate skills to sustain their future accommodation.
2.13 Ensure that where a young person is struggling to maintain their accommodation
their support plan can be reviewed at the panel and if appropriate alternative
housing can be considered.
2.13 Ensure that the best use is made of the housing and support options available
for young people in Reading.
2.14 Ensure that referrals for young people are coordinated in a timely and efficient
2.15 Promote communication and partnership working between housing providers,
support agencies, registered social landlords and statutory services.
3. Scope of the Panel
The Panel will be limited to considering:
referrals that meet the panel eligibility criteria (below);
vacancies in housing and support services for young people (below)
move-on from housing and support services for young people
4. Panel Eligibility Criteria
4.1 A working definition in terms of eligibility for a Young People’s Supporting
People service is:
“Young people aged 16 to 24, who are leaving care, homeless, or otherwise at
4.2 In order to be considered at the Young People’s Housing & Support Panel
applicants should meet the following criteria:
Aged 16 - 24yrs on application
Priority for housing will be given to residents of Reading or those with
family, employment or established links with local services. Cases
without links to Reading will be looked at on their own merit and by not
having a connection with Reading will not automatically prevent access
to housing services.
Be leaving care, homeless a teenage parent or otherwise at risk for
example due to experience of domestic violence, mental health
problems, substance misuse or disability.
Have a demonstrable need for a level of housing-related support that can
be provided by the services represented at the Panel
At the time of referral does not present a level of risk to other tenants,
staff or community, which would require a higher level of support and
supervision than the services represented at the panel could offer
A young person at risk of homelessness due to eviction from either a
voluntary sector supported housing unit or RBC temporary
A young person with housing difficulties and substance misuse issues who
is engaging with local drug services and is motivated to accessing
supported housing services.
A young person with an offending background with no accommodation or
cannot access housing following release from young offenders institute.
Such cases will be assessed individually with no blanket exclusions from
services. All risks will be considered prior to a placement made.
4.3 This criteria will be used to make an ‘in principle’ decision as to whether or not
young person is accepted by the Panel for consideration.
4.4 Referrals that do not meet the panel eligibility criteria will be rejected. (for
appeals see page 8).
4.5 Where a young person is accepted by the Panel and is referred to a
particular Young People’s service for further consideration, the eligibility
criteria specific to that scheme will also need to be met. Providers will need
to detail reasons for refusal and stating support needs are too high or too
low will not suffice.
4.6 Referrals accepted by the Panel for consideration may not be guaranteed access
to a service, due to the scarcity of resources. A waiting list of young people
requiring a service will be kept, updated and prioritised accordingly.
4.7 The Panel offers a range of housing and support options for young people and it
is the Panel’s intention to match their genuine housing-related support needs. It
is the Panel’s intention to allocate resources on the basis of eligibility and need,
rather than their ‘client group’. However, in the event that 2 (or more) young
people are eligible for a service and have similar housing-related support needs,
priority will be given along these lines:
1 16 / 17 year olds that are homeless with a demonstrable need for supported
housing. (for example due to lacking independent living skills, victim or witness
to domestic violence, mental health problems, substance misuse or learning or
2 16 / 17 year olds that are young people leaving care with a demonstrable need
for supported housing.
3 18 – 21 year olds who are homeless and have a demonstrable need for
supported housing (for example, leaving care).
4 18 – 24 year olds with a demonstrable need for supported housing and may lack
independent living skills to sustain their accommodation.
5 16-24 year old applicants who have completed a residential drug treatment
programme (a maximum of 2 placements per year in this category).
4.7 It is important to remember that regardless of their priority category,
applicants must demonstrate a need for a housing-related support service and
also meet the individual service eligibility criteria. Individual service eligibility
criteria’s should only be amended as a result of a Supporting People service
5. Young People’s Housing and Support Services
The Young People’s Housing and Support Panel acts as access to the following
Reading Borough Council temporary accommodation
6. Membership of Panel
6.1 Agencies making referrals should attend the panel meetings. Although this list is
not exhaustive the following agencies can make referrals to the panel and
would be expected to attend. These are:
Children’s Services (Targeted Services)
Community Mental Health Team (CMHT)
Community Team for People with Learning Difficulties (CTPLD)
Drug and Alcohol Team
Property Management and Support team
Reading Children’s Voluntary Services
Specialist Teenage Pregnancy Supporter & Team (Integrated Youth
Probation Prison Officers
Young Persons’ Housing Co-ordinator
Youth Offending Services
6.2 The core group will comprise of:
Property Management & Support Service
Housing Options (inc Young Person’s Housing Co-ordinator)
Children’s Services (Targeted Services)
Youth Offending Services
If 4 of the core group of 6 agencies cannot attend and are unable to send
representatives then the meeting will be suspended, but will be held at the
earliest opportunity within 3 working days.
6.3 Provider representatives should be authorised by their organisation to accept
nominations from the panel for further assessment.
7. Common Assessment Framework (CAF) & Housing Common Assessment Form
The referral routes into the Panel will be via Children’s Services Common
Assessment Framework (CAF) Housing Common Assessment Form (CAF).
All 16 & 17 year olds need to be referred via a Children’s Services CAF. If there
has been statutory involvement for young people aged 18-21 then Children’s
Services CAF should also be used.
For referrals for young people aged 18 - 24 that have not had any statutory
agency involvement then they will need to be referred via a Housing CAF.
Members of the panel should e-mail their CAF referrals to Catherine
8. Information Required for the CAF
Referring agencies will need to complete the CAF sections with information
relating to the young person. The information completed on the CAF will help to
form an assessment of the young person’s support needs. It is extremely
important that the sections relating to the young person’s support needs are
fully completed with particular attention to:
cook and prepare small snacks
manage money and budget
mental health issues
awareness of own personal safety
Any history of being manipulated or exploited by peers or older people?
Any outstanding debt?
Support with any unmet emotional needs?
Anger management issues
what are the substance misuse issues/levels?
is there any likelihood of overdose or history of overdosing?
are there any triggers to offending when intoxicated?
is there any motivation to engage with substance misuse services?
If linked to prescribing services, what is the script level?
Is the young person keeping to appointments for script?
If testing is being completed, what are the results?
what are the triggers to offending?
If there is offending, what is the nature of the offences?
Is there motivation to change?
What are the risks associated with the offending and would the young
person pose any problems with their peers or sharing communal areas?
This is particularly important if theft or violent offences have been
9. Frequency of Panel Meetings
The panel meetings will be held on a fortnightly basis and the dates of the
panel meeting are set in advance and can be checked with Sascha Chennell or
the Young Person’s Housing Co-ordinator. (Fully completed CAF forms should
be received by the Housing Options team 1 day prior to the Panel date for
consideration at the next meeting).
10. Responsibilities of Referral Agencies
10.1 Referral Agencies have a major role to play in ensuring the smooth
administration of the Panel. They are particularly responsible for:
Ensuring that potential young people meet the panel eligibility criteria.
Using the Children’s Services CAF to make referrals to the Panel.
Using the Housing CAF for all referrals for young people that are 18+ and
have no history of statutory service involvement
Using the Housing CAF for young people aged 21 - 24 who may be in
housing need .
Ensuring that risk assessment information is completed and attach any
additional information such as a Care Plan.
Consulting with other agencies involved in the applicants support
network, particularly the relevant care manager if applicable, prior to
making a referral.
Introducing the young person to the service provider as appropriate. This
may include offering the young person a guide of the supported housing
unit or having an informal chat regarding a particular scheme.
Notifying the Young People’s Housing Co-ordinator of any change in
circumstances affecting a young person’s status on the Panel waiting list.
9.2 The referrer or their representative should be present at the Panel meeting to
answer any issues or questions that arise from the referral.
10. Responsibilities of Young People’s Housing Co-ordinator
10.1 The Young People’s Housing Co-ordinator contact details are included in
10.2 The Co-ordinator will be responsible for:
Receiving applications and risk assessments.
Establishing whether applicants to the Panel are existing or previous
users of housing and support services.
Amending the waiting list to take account of information received from
referral agencies and allocations made from the waiting list.
Allocating applicants from the waiting list (in order of priority agreed by
the panel) as vacancies arise between panel meetings.
Reporting any concerns regarding emergency access to the Chair of the
Providing feedback to referrers regarding the outcome of their
application to the Panel and waiting list status if applicable.
Reporting to the Panel on allocations made from the waiting list between
11. Responsibilities of the Supporting People Team
The Supporting People team are responsible for:
Maintaining a database of existing housing and support service users.
Acting in an advisory role for specific issues that arise relating to housing
support within SP funded services
12. Responsibilities of Service Providers
12.1 The service providers are responsible for:
Informing the Supporting People Team of when a service user enters or
leaves a service.
Inform the Young Person’s Housing Co-ordinator regarding young people
that have been given Notice to leave supported housing or RBC
Informing the Young People’s Housing Co-ordinator of vacancies or
anticipated vacancies one week in advance of Panel meetings.
Accepting referrals to their service from the Panel and in addition from
the panel waiting list between Panel meetings (allocated by the Co-
ordinator in the order of priority agreed by the Panel
Arranging an interview with the young person within 5 working days of
the panel meeting.
Carrying out assessments of referrals made to their service, against their
eligibility criteria for that service.
Providing feedback to the original referrer and the Young People’s
Housing Co-ordinator regarding the assessment of referrals to schemes.
Reporting to the Panel any concerns regarding length of time to fill voids
Housing Providers update the Children’s Services and Housing CAF when a
young person is accepted into housing services.
Interviewing young people via conference telephone where the young
person may be in custody.
The Chair of the Panel is responsible for:
Considering appeals from referrals agencies.
Considering access arrangements to a support service in an emergency
between Panel meetings
In the event that an application to the Panel is rejected by the Co-ordinator on
the grounds that it does not meet the eligibility criteria, referral agencies have
the right to appeal the decision with the Chair of the Panel.
This protocol will be reviewed in December 2009.
A visual summary of the process is included at appendix 3.
Housing and Support Services for Young People in Reading – Contact Details
ORGANISATION NAME SERVICE CAPACITY TYPE OF SERVICE NAME OF SERVICE
40 Housing provider
34 Parkside Road, Reading. Tel – 0118 9575746
Reading Single Homeless Housing provider and
Project Floating Support Service
The Stables, Merchants Place, Reading. Tel 0118 9507656
Housing provider and
Housing Needs team
Floating Support Service
Reading Borough Council, Civic Centre, Reading. Tel 0118 9390165
Youth Offending team Support service
16 North Street, Reading,. Tel 0118 9390420
Source Support service
16 North Street, Reading Tel 0118 901 5666
Connexions Support service
136 – 137 Friar Street, Reading. Tel 0845 4085004
Hamble Court 38 Housing Provider
Southampton Street, Reading. Tel 0118 9505551
REAP Support service
34 – 36 Carey Street, Reading. Tel 0118 9567210
Young People’s Housing Panel Co-ordinator contact details
Position: Young People’s Housing Co-ordinator
Tel No: 0118 939 0165
Address: Housing Options team
Reading Borough Council
Young Person’s Housing Panel
Young Person Young Person Practioner
16 - 25 16-25 All CAF’s refer to
Housing Need Practioner Is young person aged Is young person aged
Who can refer? between 18-21 with no
Rough Sleeping between 16-17? involvement from
Sofa Surfing Connexions Connexions, Children’s
Parents evicted Youth Offending Yes - Refer using a Services or Youth
End of foster Service Children’s Services CAF Offending Services?
placement Housing Needs (Common Assessment No Refer using a
Child protection Connexions Framework) Housing CAF
concerns/unsafe Hamble Court No – refer using a If yes, refer using a
Domestic abuse YMCA/Reading Housing CAF Children’s Services CAF
Leaving Young Reading Single Check
Offenders Institute Homeless Project Does a CAF exist?
Friends/Relatives/Gu Children’s firstname.lastname@example.org
ardians asked to Services E-mail and confirm Is young person aged
leave Any voluntary or between 21-24 with no
Loss of rented home statutory CAF Exists involvement from any
agency Practioner to update CAF statutory agencies?
with new information Refer using a Housing CAF.
No CAF ov.uk for a Housing CAF.
For help completing CAF