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					Goodlettsville Area Chamber of Commerce                                                             NOVEMBER 11
                                                                                                                  Your On-Line
                                                                                                                  News Edition

        Commerce Connection
Chamber Welcomes Kimberly Lynn
as New Executive Director
The Goodlettsville Area Chamber of Commerce is pleased to announce the
appointment of new Executive Director, Kimberly Lynn. She officially took the
reins on October 25, and brings fresh enthusiasm and energy to the Chamber
and the City of Goodlettsville.

Kimberly graduated from Hendersonville High School in 1985 and from Middle
Tennessee State University in 1989 with a degree in Business Administration.
She joins the Chamber with over 20 years management and customer relations
experience and most recently she served as the Training Coordinator with the
Better Business Bureau of Middle Tennessee and Southern Kentucky.

Over the last couple of years she has been active with the Goodlettsville
Chamber in various roles such as serving on the Chamber Board of Directors,
Economic Development Committee, Retention Committee, Parade Committee,
volunteering at the golf tournaments, as well as taking an active role in the
weekly Leads Exchange meetings and monthly Business After Hours events.

Kimberly has been married to her husband, Johnny, for 21 years. Johnny is
the Fast-Pitch Softball Coach for Volunteer State Community College. They
are the proud parents of two teenage sons, John Thomas and Christian.                                  Kimberly Lynn

Expo Showcases Area Businesses
Goodlettsville’s first Business Expo sponsored by the Goodlettsville Chamber surpassed all expectations, with 44 local
businesses showcased. The event, held on October 20 at Goodlettsville Cumberland Presbyterian Church, drew a good
crowd, and is destined to become an annual event. Thanks to all who participated, including all our vendors.

                                                   Ambassador’s Formalwear by Gilda, American Family Orthodontics, Busy Bee, C.
                                                   David Pitzer, CPA, P.C., Chick-Fil-A Rivergate, City of Goodlettsville, Clarity Title,
                                                   Courtyard by Marriott – Goodlettsville, David Patton Construction, LLC, ESCU, Fifth
                                                   Third Bank, Firehouse Subs, First State Bank, Goodlettsville Cumberland
                                                   Presbyterian Church, Goodlettsville Help Center, Goodpasture Christian School,
                                                   Goodwill Career Solutions, Hendersonville Christian Academy, Home Décor Direct,
                                                   Hyatt Place, iZigg, j Designs, Jewell Roofing, John Shelby Insurance, Kickin Coffee &
                                                   Tea, Maybelle Carter Senior Adult Community, Metro Trustee's Office, Movable Feast,
                                                                                   Inc., Old Hickory Credit Union, Plaza Bar & Grill,
                                                                                   Premier Designs, Publix, Rivergate Toyota, Skyline
                                                                                   Medical Center, Small Buck, Stones River Electric,
                                                                                   Ted A. Beazley, DDS, PC, Tennessee Urgent Care
                                                                                   Associates, The Tennessee Credit Union, Trevecca
                                                                                   Nazarene University, Virtual Goldmine Web Design,
                                                                                   Vitality Chiropractic, Volunteer State Bank, Willa's

Photo courtesy Bob Stambaugh

          117 North Main Street     *   Goodlettsville, TN 37072            *    615.859.7979          *    615.859.1480

Commerce Connect                                                                                               November 2011

COMING EVENTS...                                                    Morgan’s Raid Civil War Enactment
Saturday, November 5, 10:00am – 2:00pm
Inspect a Career Day                                                November 4—6
Miller-Motte Technical College                                      Ridgetop Station Park
1515 Gallatin Pike N, Madison (across from Rivergate Toyota)        1954 Woodruff Ave,
Explore career fields available, observe first-hand clinics, labs
& live demonstrations.
Refreshments, campus tours, chair massages, free blood              Fri: 1:00-4:30pm
screening, financial aid reps on hand.                              School Day for students
Contact Alli Richards at (615) 859-8090 for details.                Sat/Sun 10:00am –12 noon
                                                                    Cavalry, infantry & artillery
Saturday, November 5, 6:00pm
Musical Benefit Concert                                             demonstrations
Fairfield Missionary Baptist Church                                 Sat/Sun 2:15-3:15pm Civil War Battle Enactment
1004 S. Dickerson Rd, Goodlettsville                                Activities include period photography, storytelling, food
Benefit concert will feature Grammy nominated gospel                vendors and music.
recording artist, Kim Stratton (chart-topper single ‘Favor Aint     For more details call (615) 859-0596
Fair’). Concert will benefit ministries of evangelism, housing,
food, clothing & scholarships. $10 in advance, $12 at the door.
Call LaTrice Scruggs at (615) 596-2469 for details.

Thursday, November 17, 11:30am-1:00pm                                         Small Business
Goodlettsville Chamber Monthly Luncheon
Goodlettsville Church of the Nazarene                                         Workshops at TSBDC
Guest speaker – John Carter Cash, singer/songwriter and
son of Johnny Cash and June Carter Cash, & author of “House of                Volunteer State Community College,
Cash.” Luncheon catered by Flourgirls. Food Drive – bring any                 Betty Gibson Hall
non-perishable food items for the Help Center.                                Room 104,
$13 at the door, or $11 advance booking online at                             Volunteer State annex on Gap Blvd or (615) 859-7979.                              1480 Nashville Pike, Gallatin,
Friday, November 18, 5:00-8:00pm                                              (615) 230-4780
2nd Annual Chili Supper
Goodlettsville Middle School
                                                                              How to Start a Small Business
300 South Main, Goodlettsville
                                                                              Tuesday, November 8, 4:00-6:00pm
Goodlettsville Middle School is hosting a Chili Cook-Off                      Register online at FREE
and Supper to raise money for the school. The cost is
$5.00 per person, payable at the door. For $5 you can
sample 3 of the faculty/staff chili entries, plus receive one                 Social Media for Small Business
full bowl of your favorite chili. Games, bake sale, cakes,                    Owners
snacks & vendors.                                                             Thursday, November 11, 9:00-11:00am
                                                                              Register online at FREE
The Chamber office will be closed                                             Borrego Springs Bank SBA Loan
Thursday, November 24 & Friday,                                               Seminar
November 25 for Thanksgiving.                                                 Wednesday, November 16, 10:00am—12 noon
                                                                              Register online at FREE

The Goodlettsville Chamber thanks members Bridgette                           Government Contracting Workshop
Orten (Hendersonville Star News) and Lee Hickerson                            Thursday, December 1, 2:00-4:00pm
                                                                              Register online at FREE
(Goodlettsville Church of Christ) for their generous gifts
of bagels and sweet goodies to the Chamber staff.

                          Chamber Open House & Tree Trimming
                          Opportunity to Meet New Executive Director
                          Thursday, December 1, 10:00am-2:00pm
                          Stop in to visit with Chamber staff and meet our new Executive Director,
                          Kimberly Lynn. Open House with delicious refreshments.
                          Bring an ornament to help trim our Christmas tree.
Commerce Connect                                                                                              November 2011


Keep in mind some of our Chamber
members for your holiday catering

♦ Chef’s Market Café & Take Away
Custom holiday party menus & staffing
or catering for all your events.
Deadline for Thanksgiving ordering:
Mon, Nov. 21; Deadline for Christmas
Eve orders: Tue, Dec. 20. for details and
to download menus; (615) 851-2433.

♦ CRAVE Designs & Catering
Think Crave for Thanksgiving and
Christmas. Custom packages begin at
$14.99. Mention code: Crave Turkey
to get $25 off bill totaling $200 up till
Nov.15. (615) 868-9288

♦ HoneyBaked Ham
For holiday coupons go to
and click on COUPONS. For your local
pickup, stop by the store at
803 RiverGate Pkwy, Goodlettsville
(615) 851-7300.

♦ Movable Feast Catering
Traditional holiday meal for 6 is $75
plus tax. Thanksgiving order deadline
November 11; Christmas deadline is
December 21. (615) 338-4400 or
(615) 579-9862.

♦ Woody’s Steak House
Open for bookings for buffets and
dinner parties. 2424 Gallatin Road N,
Madison, (615) 859-5070.

                                                                             Tuesday, November 15, 2011
     Sign up for this QuickBooks basic training course led by the Tennessee
     Small Business Development Center (TSBDC). Learn how to properly                   9:00am—3:00pm
     set up and run QuickBooks to fit your business needs.
     Topics include:                                                                      (1 hour lunch break)
     ♦ Accounting basics
                                                                                     Goodlettsville Courtyard by Marriott
     ♦ How to set up your business on QuickBooks
                                                                                     865 Conference Drive, Goodlettsville
     ♦ Working with bank accounts
     ♦ Recording sales & receiving payments                        Fee of $75 due with registration to
     ♦ Entering & paying vendor bills           or call (615) 294-0511
                                                               SPACE LIMITED TO FIRST 20 REGISTRANTS
Commerce Connect                                                                                                                   November 2011

                            Tom Tucker, Director of Economic & Community Development for the City of Good-
                            lettsville, provides a regular column on economic development in the city for our
                            monthly newsletter. We thank him for keeping us up-to-date in this vital arena.

                            Tom Tucker was recently a panelist at the Nashville International Airport, where Mayor Dean held a special conference on
                            economic development as well as to showcase the newly re-done airport and its new retail shops and eateries. Below are the
                            actual questions that the moderator asked Tom, and Tom’s responses.
                            Moderator: Let’s say that you have an unknown client in your community who is contemplating
                            relocating his corporation to Goodlettsville and you have one thing and one thing only to drive home
                            to him/her before they leave your community that will make or break this project for Goodlettsville.
     Tom Tucker             What is the one thing you close with?
Tom: I would say: “Thanks so much for the time you gave to investigating our city. I have tried to represent all facets of our
great city to the best of my abilities. In visits like this, everyone always puts on their game face and does their best job. This time
was no exception. Everyone on each side was primed and ready. However, I would like to give you the name of three
CEOs who have worked closely with the City of Goodlettsville/Metro Nashville team on very large, time-intensive, complicated
projects. I would urge you to call them and find out from them what their experience has been in working with us. They do not
know that you are going to call them. They will be honest with you and will express the plus and the minus of doing business in
Goodlettsville as well as doing business with Goodlettsville City Hall (and will probably tell you that they didn’t have to swim
through all of the red tape that they normally do with municipalities). I promise you this: We will make your experience in
Goodlettsville a GREAT experience.”

Moderator: Give us a brief update on pipeline activity and economic development chatter over the past couple of months. What
has been the greatest news?

Tom: I am working with 6 or 8 people to further attract offices. We have a couple of strong nibbles in the pipeline … but we all
know about nibbles. I’ve seen them fall apart AFTER they’ve signed a ten year lease. I have a GREAT southern, colonial, white-
column building just waiting for a corporate HQ to say “that’s for me.” Offices are a big ticket for us in Goodlettsville.
Dollar General is our GREATEST STORY. DG continues to set new records, not just for Goodlettsville and Middle Tennessee …
but nationally. They are blowing the doors off everything with no end in sight. They are getting ready to start up some new
locations in the western United States – currently virgin territory for them. I can only imagine what their future growth will be.
Commercial Real Estate: I have been working with a couple of southern California developers who have shown interest in some
acreage and possible future commercial development. Tennessee land is a bargain compared to what they see in Califor-
nia. They got in touch with me from some ads that I ran in California … specifically targeting such businesses … telling them
what a bargain price we have out here compared to out there in CarMageddon.
Hotel Groups – 2 hotel groups snooping around regarding some future activity as “reliever hotels” for when the Convention
Center gets up and going. Our relatively new Courtyard is slammed 7 days a week.
Retail: RiverGate just finished a multi-million dollar renovation of the mall featuring new flooring, new paint, new shrubbery,
new furniture, new lighting … lots of new stuff. Much brighter. They are 100 % occupied, and, for the last several months,
RiverGate sales for 2011 compared to same period 2010 has been the highest percentage of any of CBL’s properties throughout
the United States.
Incredible Dave’s opened his 65,000 square foot food/entertainment venue at RiverGate and is doing several percentage points
ABOVE pro forma budget. He has two new facilities coming out of the ground – a 185,000 square foot facility in Indianapolis
and another large facility in Chicago.

Moderator: When talking with prospective companies, what have you found to be the most important economic drivers when
considering moving to or growing in your county/city? How important is having an easy accessible airport in these discussions?
Tom: *The total tax bite – Goodlettsville is VERY ATTRACTIVE for corporations; We were voted the 8th most business-friendly
city in Tennessee; *Schools; *Affordable housing formula compared to other locales; * Interstate access & ease of travel to/from
Nashville; *20 minutes to BNA, John C. Tune Airport, Sumner Regional Airport

Moderator: What are the greatest advantages of working together as a regional economy in these 12 counties?
Tom: (1) Working THIS regional economy versus the Peoria regional economy or the Fargo regional economy or the Newark
regional economy – as Rolling Stone Magazine, Forbes, and so many other publications have written, Nashville Is The Place To Be
… awesome but true. No place like Music City USA. And we in Goodlettsville are particularly blessed because we have such a
great working relationship with Mayor Dean and his entire staff in Metro government and economic development.
       (2) Having a network of economic development and business development professionals on our regional team who know,
understand, and practice regionalism and have the results to show that it works. It ain’t braggin if you have the stats to back it
up … and we do. As we all cite the quotation so often … and so true … “A HIGH TIDE RAISES ALL SHIPS.” All of us in the
entire regional ECD program throughout Middle Tennessee “get it.”
Commerce Connect                                                                                       November 2011

                                            Ribbon Cuttings

Wednesday, November 9 —12 Noon
Pro Massage Health Solutions
907 Rivergate Pkwy, Suite D-10
Join us for a Ribbon Cutting to celebrate
Pro Massage’s move to their new
Rivergate Parkway location.
Stay for OPEN HOUSE 12 noon-4pm.
Complimentary refreshments, sample
massages, sample facials and door

Wednesday, November 30—12 Noon                               Sweet CeCe’s was welcomed into the Goodlettsville
Camelot Care Center                                          Chamber with a ribbon cutting on October 5. Stop by their
3000 Business Park Circle, Suite 400,                        location at 919 Conference Drive to enjoy some sweet
Goodlettsville                                               frozen yogurt treats.
Join us for ribbon cutting & refreshments
to welcome this new member into the

Friday, December 2—12 Noon
R Salon
203 E. Cedar Street, Goodlettsville
Join us for ribbon cutting & refreshments
to celebrate a major remodel and further
expansion to R Salon.

                   WELCOME NEW                               Jewell Roofing & Gutters, a locally owned and operated
                   MEMBER                                    company, has received numerous awards for its quality
                                                             commercial and residential roofing. They celebrated their
                                                             membership in the Goodlettsville Chamber with a ribbon
                                                             cutting on October 12.

 Goodlettsville Christmas Parade
                            Festival of Lights
                        Saturday, December 10, 2011
                                   5:30pm                    On October 28, RiverGate Mall celebrated the completion
                                                             of their multi-million dollar renovations with a ribbon
                     Entry forms and details available for   cutting attended by CBL, City of Goodlettsville, and
                        download from Homepage at            Chamber officials and friends.
Commerce Connect                                                                                                November 2011

                           Something to Be Thankful For...Your Customers!
                            Charles Alexander, Director, TSBDC, Volunteer State Community College,
                            contributes a regular article of business tips for our monthly newsletter. He
                            is also responsible for the workshops that the TSBDC offers to the business
                            community, most of which are offered at no charge.

                            Right now we are finding it more difficult to be thankful for things. Consumer confidence is
                            still down and the outlook is bleak. So what is an entrepreneur to do? One excellent way to
                            increase revenue and stay positive is to be thankful for the customers you do have. We have
                            all heard the statistics about how much easier and profitable it is to keep a customer than it is
   Charles Alexander
                            to create a new one.
Let’s take a look at some ways to make more money, by just appreciating the customers you already have.
Create a customer loyalty program, by giving your existing customers a discount or reward for spending money with you.
Ask your customers what they want. Consider a customer survey. Internet survey tools like Zoomerang™ or SurveyMonkey™
can be free or very low cost. People like to know they are being listened to.

Give your repeat customers special offers not available to the general public. Either give them a discount, special buying terms,
or something for free (even if it is something small).

Tell them thank you! This doesn't cost anything! Simply send them an email. If you really want to get into this, pick up the phone
or write a personal letter. Actually hand-write the letter. Nobody does that anymore and people love it.

                                                                   Thanks to all the players and
                                                                   volunteers who helped make
                                                                   our 5th EGO Cup Classic
                                                                   Fall Golf Tournament such a
                                                                   success. The beautiful golf
                                                                   course at The Legacy in
                                                                   Springfield was the perfect
                                                                   location, with idyllic weather
                                                                   (even a breeze to test the
                                                                   players’ skill level!).        Executive Director Kimberly Lynn
                                                                                                  presents 1st place EGO Cup
                                                                                                  trophy to the Ed Medical team.

                                                                            1st Place: Ed Medical
                                                                                           * Dick Corman
                                                                                           * Pete Flynn
                                                                                           * Eddie Johnson
                                                                                           * Rick Miller

                                                                            2nd Place: Hendersonville Sporting Goods
                                                                                         * David Clinard
                                                                                         * Terry Nolen
                                                                                         * Steve Wheeler

                                                                            3rd Place: Xpedx
                                                                                         * Clint Burns
                                                                                         * Cori Burns
                                                                                         * Mark Lacey
                                                                                         * Danny Smartt

                                                                            Putting Contest Winner:
                                                                            Eddie Johnson, Hyatt Place—Hole-in-One!
Commerce Connect                                                                                  November 2011

                                                                        Christmas Open Houses

              Holiday Lights Contest
             Sponsored by the Goodlettsville Area
                                                                                            n you
                     Chamber of Commerce
                                                                           We’re waiting o !
                 For all residences/ businesses
          within the Goodlettsville zip code - 37072                          to let us kn
      Brighten up the holidays by participating in the
            11h Annual Holiday Lights Contest.
 Residents and businesses alike are encouraged to light up                        November 28 Deadline
          the city during the month of December.                                     for inclusion in
                                                                                  December newsletter
  Awards to residents for the most effective use of outside
   lights. Businesses can participate not only with lights,
  but through window displays and seasonal decorations.
   Residential winner receives cash prize. Commercial winner
         receives great holiday food basket & picture in
               The Community Ledger Newspaper
                                                                                         Country Ham
         December 9, 2011 Deadline for Entries
      December 15, 2011 Announcement of Winners                                            Brunch

  Contact Goodlettsville Area Chamber of Commerce for entry forms.

                                                                                Complimentary Brunch
                                                                              Thursday, December 8, 2011
                                                                               at Goodlettsville Fire Hall
                                                                         Menu by Chef’s Market, Café & Take Away
                                                                        RSVP to Goodlettsville Chamber by Dec.1

                Happy Birthday to Marie Tinnon!
                   She will be celebrating her
                 90th birthday from 4:00-6:00pm,                            We’re fast approaching the time
                  November 9, at Vanco Manor,                                   for commitments to our
               813 S. Dickerson Rd, Goodlettsville                            Chairman’s Circle for 2012.
                                                                            This is a wonderful opportunity
               Marie was the Goodlettsville Chamber’s                   to promote your business as one of our
                     very first Executive Director                               prestigious sponsors.
                  – a voluntary position back in the                           Expect more details soon!
                              early 1960s.

                                                                      BUSINESS AFTER HOURS MIXERS
                                                                     Contact the Chamber office if you would like
                                                                                      to host an
                                                                              After Hours Mixer in 2012.
                                                                                    (615) 859-7979
2011 Officers:
President              Denine Torr
1st V. President       Steve Otto
2nd V. President       Daryl Blank
Treasurer              Cheri Barner
Recording Reporter     Darlyne Kent

Board Members:
Ted Bloodworth
Lee Hickerson
Mona Hitch
Ginny Jeffrey                            “Where you can de-
Elaine O’Day                             pend
Ron Pye
Marti Rippy
Ray Tate
Gilda York
City Liaison

Office Staff:
Executive Director     Kimberly Lynn
Member Services        Kathy Arnold
Information Services   Dayle Fergusson

 ♦ Laser Hair Removal
    (70% off)
 ♦ VI Peel—reverses aging
    $240 (reg. $300)
 ♦ The Clarisonic Cleanse
     $199 (reg. $225)
        801 Meadowlark Lane
     Goodlettsville. (615) 851-8480

117 North Main
Goodlettsville, TN 37072
615.859.1480 (fax)