Jonathan Collier is experienced as a Outside Sales Manager with a proven record driving profitability in challenging business conditions for major companies including Trane and Home Depot, and strategic planner designing and implementing process improvements enhancing teamwork and efficiency.
JONATHAN A. COLLIER Williamson, Georgia 30292 404-538-8573 email@example.com Operation Manager Experienced as a Outside Sales Manager with proven record driving profitability in challenging business conditions for major companies including Trane and Home Depot. Strategic planner designing and implementing process improvements enhancing teamwork and efficiency. Market leader executing sales and promotional efforts inspiring exceptional customer loyalty. Quick learner with unmatched product knowledge and special expertise in industrial, technical and mechanical areas. Positive communicator teaching managers and employees at all levels to run a profitable business and achieve ambitious personal and organizational goals. Key Account Management P&L Operational Improvements Relationship Building Business Plans Merchandising Sales and Marketing Inventory Management Prospecting Market Penetration Budgeting Performance Metrics Customer Service Staff Training Programs Coaching Team Building PROFESSIONAL EXPERIENCE TRANE PARTS AND SUPPLY, Forest Park, Georgia 2011-2012 Branch Manager Manage Satellite Office and Parts Center for major provider of HVAC solutions for commercial and industrial buildings around the world. Prepare and administer budgets, manage inventory, and design and execute effective marketing and merchandising plans in conjunction with overall corporate goals. Spearhead successful showroom redesign supporting effective promotion of innovative new product lines. Received 2 bonuses for exceeding performance targets within 9 months of employment. Currently achieving 115% of sales plan target. HOME DEPOT, Griffin, Georgia 2006-2011 Assistant Sales Manager Planned and implemented measures building revenue and profitability in areas including flooring and blinds, appliances, doors/windows, and kitchen and bath services. Trained and mentored department heads and sales associates in new techniques, and the proper execution of effective in- store promotions. Generated Service Sales revenue exceeding target by 141%. Developed business plans driving Specialty Sales 118% over budget. Planned and coordinated initiatives allowing sales associates to receive profit sharing for the first time in store history. Resume JONATHAN A. COLLIER Page 2 • firstname.lastname@example.org Operations Manager 2006-2011 Spearheaded daily operations in Pro Sales, Cashiers, Special Services, Receiving, Returns, Hardware, Tool Rental, Building Materials and Special Services. Planned and executed merchandising plans and inventory initiatives with significant bottom line impact. Managed inventory control, and coordinated store preparation by associates. Achieved 150% of inventory plan objectives, beating previous year by 238%. Designed and conducted training programs for department managers to instill superior operations and product knowledge, along with exceptional customer service skills. Tool Rental Operations Manager 2005-2006 Coordinated Tool Rental operations in 28 stores throughout South Atlantic region. Analyzed regional business needs and designed sales and promotional plans to achieve ambitious sales and revenue targets. Ensured open communication and seamless teamwork between all stores to address business problems quickly and efficiently. Drove South Atlantic Region from last to first place for rental revenue gross margin while generating over 35% of $3.7M national total in 2005-2006. Designed and conducted promotional and sales training efforts enabling multiple stores to consistently achieve 10% or more over plan. Promoted to Operations Manager based on proven ability to analyze business needs and implement action plans successfully motivating managers and employees to meet sales and revenue goals. Technician/ Store Opening Lead 2003-2005 Spearheaded establishment and operations of new tool rental sections in Wilmington and Jacksonville North Carolina. Trained employees on use of software and equipment to ensure compliance with policies and procedures. Built lasting relationships with vendors, contractors and customers to increase visibility and built departmental profitability. Won Sales Associate of the Month in December 2005 while setting new standards in customer service excellence. EDUCATION Bachelor of Science in Art and Music Mount Olive College Mount Olive, North Carolina COMPUTER SKILLS Microsoft Office Suite Excel PowerPoint Adobe Photoshop Resume
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