Rates and Services by jolinmilioncherie

VIEWS: 1 PAGES: 7

									                                                          Services and Pricing Schedule

                                            Premiere Global Services Pricing Sheet

Company Name (in system)               x

Company ID

Effective Date
                                     Beginning of next billing cycle

Promo Code

Do rates apply to all affiliates?:              No          Yes      If Yes, List Company ID of All Applicable Affiliates below



Do rates of parent company apply to this company:                        No           Yes - Parent Company ID:

Account Service Fee                        No        Yes

I agree to pay no later than 30 days after the date of the invoice. I acknowledge that I will be charged the rates listed below.

Customer Signature                     x

Customer Name                          x                                                                Customer Phone

Agent Name & Sales ID                  Message Impact Systems Inc. (Dave Roitner)                           A1055

Agent Phone Number                      250-585-2232                                                    Agent Email
dave@messageimpact.com

Automated Conferencing

ReadyConference® Plus – Audio (Reservationless)
             United States Direct Dial (Toll) .................................................................................. $0.079 / Minute
             United States Toll Free & Moderator Dial Out, Record/Playback ............................. $0.079 / Minute
             Record/Playback Set-Up Fee ...................................................................................... $4.95 Per Call

ReadyConference Plus – Audio (Scheduled)
             United States Direct Dial (Toll) .................................................................................. $0.079 / Minute
             United States Domestic Toll Free & Moderator Dial Out, Record/Playback ............. $0.079 / Minute
             Reservation Fee (Web-based reservations – no charge) ................................................ $7.50 / Call
             Record/Playback Set-Up Fee ...................................................................................... $4.95 Per Call

ReadyConference Global Meet
             Group 1                                       $0.15 / Minute                               Group 2                         $0.30 / Minute
             Group 1 - USA                                                                              Austria, Vienna Local Access
             US Toll / Direct Dial                                                                      Belgium, Brussels Local Access
             US Toll Free & Dial Out                                                                    Denmark, Copenhagen Local Access
                                                                                                        Ireland, Dublin Local Access
             Group 1A – Canada                  $0.15 / Minute                                          Italy, Milan Local Access
             Canada Toll, Toll Free, & Dial Out                                                         Italy, Rome Local Access
                                                                                                        Italy, Turin Local Access
             Group 1B – EMEA                 $0.22 / Minute                                             Netherlands, Amsterdam Local Access
             France, Paris Local Access                                                                 Portugal, Lisbon Local Access
             Germany, Frankfurt Local Access                                                            Sao Paulo, Brazil
             UK, London Local Access                                                                    Spain, Barcelona Local Access
                           Pricing for North American bridges - US Dollars.Services_ and_ 473b97c9-37c9-412b-bdb6-f47b636fa374.doc
Call set-up and disconnect charges apply to all inbound and outbound legs of all calls. PGS rounds completed calls to the next full minute on a per participant basis and
rounds the price of the call to the nearest whole cent. PGS is required by the Federal Communications Commission to contribute to the federal Universal Service Fund
(USF), which subsidizes telecommunications services to low-income customers and customers in rural areas, as well as discounts on Internet access for eligible schools,
libraries and rural health care providers. PGS assesses federal USF charges on invoices for audio conferencing services to recover the cost of its federal USF contributions.
The charge for federal USF will reflect the applicable quarterly contribution factor, and PGS will not provide advance notice of any change in this quarterly contribution
factor, except as required by law. This fee is not a tax or government-required charge. PGS imposes a 1.3% monthly regulatory cost recovery fee on invoices for audio
conferencing services to help offset costs associated with regulatory requirements and compliance. This fee is not a tax or government-required charge. Customer will be
charged $9.95 for each full monthly detail paper invoice, unless and until Customer specifically elects to receive online bill detail pursuant to the PGS’ bill selection
process. Customer must notify PGS of any charge disputed in good faith, with supporting documentation, within 30 days from the invoice date, or Customer
will be deemed to agree to such charges and no adjustments to charges or invoices will be made. Customer remains responsible to pay undisputed charges
by the due date. An NSF Fee of USD$25 will be applied to Customer’s account for all returned checks.
                                                          Services and Pricing Schedule

             Spain, Madrid Local Access                                                                 Group 5                                       $0.55 / Minute
             Spain, Valencia Local Access                                                               Argentina – ITF
             Sweden, Stockholm Local Access                                                             Czech Republic – ITF
             Switzerland, Geneva Local Access                                                           Greece – ITF
             Switzerland, Zurich Local Access                                                           India – ITF
             Group 3                                       $0.35 / Minute                               Indonesia – ITF
             Australia, Sydney Local Access                                                             Japan – ITF
             Hong Kong Local Access                                                                     Latvia – ITF
             Japan, Tokyo Local Access                                                                  Mexico – ITF
             Singapore Local Access                                                                     Norway – ITF
                                                                                                        Portugal – ITF
             Group 4                                       $0.45 / Minute                               Russia – ITF
             Australia – ITF                                                                            Slovenia – ITF
             Austria – ITF                                                                              Spain – ITF
             Belgium – ITF                                                                              Sweden – ITF
             Chile – ITF                                                                                Uruguay – ITF
             Denmark – ITF
             France – ITF                                                                               Group 6                                       $0.75 / Minute
             Germany – ITF                                                                              Bahamas – ITF
             Hong Kong – ITF                                                                            China – ITF
             Hungary – ITF                                                                              Colombia – ITF
             Group 4 (continued)                                                                        Costa Rica – ITF
             Israel – ITF                                                                               Dominican Republic – ITF
             Luxembourg – ITF                                                                           Ecuador – ITF
             Malaysia – ITF                                                                             Ireland – ITF
             Monaco – ITF                                                                               Italy – ITF
             Netherlands – ITF                                                                          Lithuania – ITF
             New Zealand – ITF                                                                          Panama – ITF
             Poland – ITF                                                                               South Africa – ITF
             Singapore – ITF                                                                            Thailand – ITF
             South Korea – ITF                                                                          Trinidad & Tobago – ITF
             Switzerland – ITF                                                                          Venezuela – ITF
             United Kingdom – ITF
Record/Playback Set-Up Fee ………………………………………………………………………..$4.95 Per Call
Record/Playback ...................................................................... Per Minute Fee Above, Based Upon Country

Automated Enhanced Services

Before the call

             Moderator Set-Up Fee .................................................................................... $1.95 Per Conference
             Custom Welcome Prompt ReadyConference Plus Only.......................................... $100.00 / month
             Dedicated Dial In Number ReadyConference Plus Only .......................................... $100.00 / month

After the call

             ReadyConference and GlobalMeet Replay/Recording Storage Extension (conferencing hub only)
                  30 Days .............................................................................................................................. $25
                  60 Days .............................................................................................................................. $40
                  90 Days .............................................................................................................................. $50
                  180 Days ............................................................................................................................ $75
                  360 Days .......................................................................................................................... $100


             Transcription
                  24 hour Turnaround ........................................................................................ $60.00 / ¼ Hour
                           Pricing for North American bridges - US Dollars.Services_ and_ 473b97c9-37c9-412b-bdb6-f47b636fa374.doc
Call set-up and disconnect charges apply to all inbound and outbound legs of all calls. PGS rounds completed calls to the next full minute on a per participant basis and
rounds the price of the call to the nearest whole cent. PGS is required by the Federal Communications Commission to contribute to the federal Universal Service Fund
(USF), which subsidizes telecommunications services to low-income customers and customers in rural areas, as well as discounts on Internet access for eligible schools,
libraries and rural health care providers. PGS assesses federal USF charges on invoices for audio conferencing services to recover the cost of its federal USF contributions.
The charge for federal USF will reflect the applicable quarterly contribution factor, and PGS will not provide advance notice of any change in this quarterly contribution
factor, except as required by law. This fee is not a tax or government-required charge. PGS imposes a 1.3% monthly regulatory cost recovery fee on invoices for audio
conferencing services to help offset costs associated with regulatory requirements and compliance. This fee is not a tax or government-required charge. Customer will be
charged $9.95 for each full monthly detail paper invoice, unless and until Customer specifically elects to receive online bill detail pursuant to the PGS’ bill selection
process. Customer must notify PGS of any charge disputed in good faith, with supporting documentation, within 30 days from the invoice date, or Customer
will be deemed to agree to such charges and no adjustments to charges or invoices will be made. Customer remains responsible to pay undisputed charges
by the due date. An NSF Fee of USD$25 will be applied to Customer’s account for all returned checks.
                                                          Services and Pricing Schedule


             CD Duplication - up to 75 minutes per CD:
                   CDs........................................................................................................................ $65.00 / CD
                          Price includes: Typesetting of black and white label material onto CDR face, soft
                          plastic “slim case”. Postage added at cost.
                          CD Split (Editing charge for recordings over 75 minutes)…………………. $10.00 / Split
             Audio File (3-5 day turnaround) ...................................................................................... $65.00 / File
                   (.wav, .mp3, .asf, .rm – Real Audio, .wma – Windows Media)


Web Conferencing

ReadyConference Plus - Web (powered by Premiere Global Services)
             ReadyConference Plus - Web..................................................................................... $0.08 / Minute
             Web-based Audio Controls ................................................................................................ no charge

NetspokeSM (powered by Premiere Global Services)
Contract pricing is also available
       Netspoke per minute ................................................................................................. $0.169 / Minute
       Recording (30 days of storage) ................................................................................... $40.00 / Event
       Replay Storage Extension (conferencing hub only)
               30 Days .............................................................................................................................. $25
               60 Days .............................................................................................................................. $40
               90 Days .............................................................................................................................. $50
               180 Days ............................................................................................................................ $75
               360 Days .......................................................................................................................... $100
       Replay / Audio File ............................................................................................... $65.00 / Unlimited
       SSL........................................................................................................................... $100.00 / Month

                    SM                                       TM
ReadyCast                (powered by WebEx                        Meeting Center Professional)
Contract pricing is also available
       ReadyCast ................................................................................................................... $0.24 / Minute
       Recording (for File or12 months of Replay) ................................................................ $50.00 / Event
       Replay (per hit) ................................................................................................................... $4.00 / Hit
       File (file of both audio and web recording) ......................................................................... no charge

VisionCast® Meeting (powered by Microsoft® Office Live Meeting Professional)
Contract pricing is also available
Recordings will be hosted by Premiere for a period of 12 months
       VisionCast Meeting ..................................................................................................... $0.24 / Minute
       Recording (for File or12 months of Replay) ................................................................ $50.00 / Event
       Replay (per hit) ................................................................................................................... $4.00 / Hit
       File (file of both audio and web recording) ......................................................................... no charge

VisionCast® Event (powered by Microsoft® Office Live Meeting Professional)
Available with PremiereCall Auditorium and Event.
Recordings will be hosted by Premiere for a period of 12 months
        VisionCast Event ......................................................................................................... $0.39 / Minute
        Recording (for File or 12 months of Replay) ............................................................. $500.00 / Event
        Replay (per hit) ................................................................................................................... $8.00 / Hit
                           Pricing for North American bridges - US Dollars.Services_ and_ 473b97c9-37c9-412b-bdb6-f47b636fa374.doc
Call set-up and disconnect charges apply to all inbound and outbound legs of all calls. PGS rounds completed calls to the next full minute on a per participant basis and
rounds the price of the call to the nearest whole cent. PGS is required by the Federal Communications Commission to contribute to the federal Universal Service Fund
(USF), which subsidizes telecommunications services to low-income customers and customers in rural areas, as well as discounts on Internet access for eligible schools,
libraries and rural health care providers. PGS assesses federal USF charges on invoices for audio conferencing services to recover the cost of its federal USF contributions.
The charge for federal USF will reflect the applicable quarterly contribution factor, and PGS will not provide advance notice of any change in this quarterly contribution
factor, except as required by law. This fee is not a tax or government-required charge. PGS imposes a 1.3% monthly regulatory cost recovery fee on invoices for audio
conferencing services to help offset costs associated with regulatory requirements and compliance. This fee is not a tax or government-required charge. Customer will be
charged $9.95 for each full monthly detail paper invoice, unless and until Customer specifically elects to receive online bill detail pursuant to the PGS’ bill selection
process. Customer must notify PGS of any charge disputed in good faith, with supporting documentation, within 30 days from the invoice date, or Customer
will be deemed to agree to such charges and no adjustments to charges or invoices will be made. Customer remains responsible to pay undisputed charges
by the due date. An NSF Fee of USD$25 will be applied to Customer’s account for all returned checks.
                                                          Services and Pricing Schedule

             File (file of both audio and web recording given to customer via FTP) ........................ $250.00 / File

Streaming
                                                             ®
Audio Streaming (powered by Vcall )
       Webcast & Distribution (1 Hour) ..............................................................................$600.00 / Event*
       Dual Streaming (Real Audio and Windows Media) ................................................... $250.00 / Event
       File / Podcast............................................................................................................. $300.00 / Event
       PowerPoint Streaming (User Controlled) .................................................................. $500.00 / Event
       PowerPoint Streaming (Operator Controlled) ......................................................... $1000.00 / Event
             *Note: Webcast is available in Real Audio or Windows Media. To stream in both formats dual streaming is available.

Event Center (powered by Vcall®)
Seat pricing is also available
        Event Center Web Conferencing ............................................................................... $0.29 / minute
        Audio Streaming (in addition to Web) ........................................................................ $0.06 / minute
        Audio & Video Streaming (in addition to Web) ........................................................... $0.12 / minute
        Application Casting..................................................................................................... $0.10 / minute
        Event Center Recording (includes 90 days of availability) ....................................... $400.00 / event
        Event Center Recording - Addl 90-days ............................................................... $200.00 / 90-days
        Event Center Replay ......................................................................................................... $4.00 / hit
        File (given to customer via FTP) ................................................................................... $400.00 / file
        Replay CD ..................................................................................................................... $250.00 / CD
        File Conversion ..............................................................................................................$250.00 / file
        File Hosting ....................................................................................................................$250.00 / file
        Large File Hosting ......................................................................................... additional $100.00 / file
        Registration Manager (set up) ................................................................................... $100.00 set up
        Registration Manager (per registration) .............................................................. $5.00 / registration
        Branding ....................................................................................................................... $4,000 set up

Operator Assisted Conferencing

PremiereCall Auditorium
(Includes: Immediate Participant Entry, Dedicated Operator, Dedicated Event Manager, Q&A, Polling,
pre/post conferences, Basic Introduction Script)
        US Direct Dial (Toll)..................................................................................................... $0.16 / Minute
        US Toll Free, Customized Operator Dial Out .............................................................. $0.16 / Minute
        Scheduling Fee……………………………………………………………………………….$20.00/Call
        Dial Out .......................................................................................... $5.00 / dial out + per minute rate
        Name on Entry…………………………………………………………………………………$3.00/Line
        Operator Stand By........................................................................................................ $150.00 / Call
        Host Controls.....................................................................See “Enhanced Services”/During the Call
        CommLine .........................................................................See “Enhanced Services”/During the Call
        Audio File (mp3, wav) ................................................... See “Enhanced Services”/Audio Production
        Easy Invite and Easy ID ............................................................................................... $175.00 / Call
                (Includes Email Invitations with Automatic Calendar Update)

PremiereCall Event
(Includes: Dedicated Operator, Dedicated Event Manager, Q&A, Polling, pre/post conferences, Basic
Introduction Script)
                           Pricing for North American bridges - US Dollars.Services_ and_ 473b97c9-37c9-412b-bdb6-f47b636fa374.doc
Call set-up and disconnect charges apply to all inbound and outbound legs of all calls. PGS rounds completed calls to the next full minute on a per participant basis and
rounds the price of the call to the nearest whole cent. PGS is required by the Federal Communications Commission to contribute to the federal Universal Service Fund
(USF), which subsidizes telecommunications services to low-income customers and customers in rural areas, as well as discounts on Internet access for eligible schools,
libraries and rural health care providers. PGS assesses federal USF charges on invoices for audio conferencing services to recover the cost of its federal USF contributions.
The charge for federal USF will reflect the applicable quarterly contribution factor, and PGS will not provide advance notice of any change in this quarterly contribution
factor, except as required by law. This fee is not a tax or government-required charge. PGS imposes a 1.3% monthly regulatory cost recovery fee on invoices for audio
conferencing services to help offset costs associated with regulatory requirements and compliance. This fee is not a tax or government-required charge. Customer will be
charged $9.95 for each full monthly detail paper invoice, unless and until Customer specifically elects to receive online bill detail pursuant to the PGS’ bill selection
process. Customer must notify PGS of any charge disputed in good faith, with supporting documentation, within 30 days from the invoice date, or Customer
will be deemed to agree to such charges and no adjustments to charges or invoices will be made. Customer remains responsible to pay undisputed charges
by the due date. An NSF Fee of USD$25 will be applied to Customer’s account for all returned checks.
                                                          Services and Pricing Schedule

             United States Direct Dial (Toll) .................................................................................... $0.24 / Minute
             United States Toll Free, Customized Operator Dial Out ............................................. $0.24 / Minute
             Scheduling Fee………………………………………………………………………………$40.00/Call
             Customized Operator Dial Out surcharge ............................................................. $5.00 / Participant
             Setup ............................................................................................................................... $7.00 / Line

PremiereCall Connection
(Includes: Roll Call)
        United States Direct Dial (Toll) .................................................................................... $0.24 / Minute
        United States Toll Free, Customized Operator Dial Out ............................................. $0.24 / Minute
        Scheduling Fee………………………………………………………………………………..$20.00/Call
        Customized Operator Dial Out surcharge ............................................................. $5.00 / Participant
        Setup ............................................................................................................................... $3.00 / Line

Investor Relations
(First On/Last Off Billing)
        Standard ........................................................................................................... $1,000 Call Minimum
        United States Direct Dial (Toll) .................................................................................... $0.49 / Minute
        United States Toll Free, Customized Operator Dial Out ............................................. $0.49 / Minute
         (Participant billing will be based on common call duration, calculated based on first to join and
        last to leave.)




Enhanced Services

Before the call
             Blast E-Mail .................................................................................................................. $0.40 / E-Mail
             Blast Fax ........................................................................................................................ $0.40 / Page
             Blast Voice-Mail........................................................................................................... $0.40 / Minute
             Custom Welcome Prompt ....................................................................................... $100.00 / month
             Dedicated Dial In Number Operator Assisted) ......................................................... $100.00 / month
             Broadcast Messaging Rush Charge ....................................................................................... $75.00
             Presentation Management ............................................................................................. $90 / ¼ hour

RSVP Services (available with PremiereCall Event and Connection)
             Basic RSVP Set Up (Web-based) .............................................................................. $100.00 set up
                   (Includes: confirmation emails, standard questions only, question ordering, customer logo)
             Enhanced RSVP Set Up (Web-based) ...................................................................... $150.00 set up
                   (Includes: confirmation emails, standard and user-defined questions, question ordering,
                   customer logo, URL link on success page)
             Custom RSVP Set Up (Web-based) .......................................................................... $250.00 set up
                   (Includes: Enhanced set up plus private branding, customized web pages/emails)
             Basic RSVP (up to 10 questions) ................................................................................. $5.00 / RSVP
             Enhanced RSVP (up to 20 questions)........................................................................ $10.00 / RSVP
             Phone RSVP support (in addition to Basic or Enhanced) ............................................ $3.00 / RSVP
             Blast E-Mail (Invitations and Follow Up) .............................................................................see above
             Real Time Reporting (web-based) ............................................................................. $100.00 set up
                           Pricing for North American bridges - US Dollars.Services_ and_ 473b97c9-37c9-412b-bdb6-f47b636fa374.doc
Call set-up and disconnect charges apply to all inbound and outbound legs of all calls. PGS rounds completed calls to the next full minute on a per participant basis and
rounds the price of the call to the nearest whole cent. PGS is required by the Federal Communications Commission to contribute to the federal Universal Service Fund
(USF), which subsidizes telecommunications services to low-income customers and customers in rural areas, as well as discounts on Internet access for eligible schools,
libraries and rural health care providers. PGS assesses federal USF charges on invoices for audio conferencing services to recover the cost of its federal USF contributions.
The charge for federal USF will reflect the applicable quarterly contribution factor, and PGS will not provide advance notice of any change in this quarterly contribution
factor, except as required by law. This fee is not a tax or government-required charge. PGS imposes a 1.3% monthly regulatory cost recovery fee on invoices for audio
conferencing services to help offset costs associated with regulatory requirements and compliance. This fee is not a tax or government-required charge. Customer will be
charged $9.95 for each full monthly detail paper invoice, unless and until Customer specifically elects to receive online bill detail pursuant to the PGS’ bill selection
process. Customer must notify PGS of any charge disputed in good faith, with supporting documentation, within 30 days from the invoice date, or Customer
will be deemed to agree to such charges and no adjustments to charges or invoices will be made. Customer remains responsible to pay undisputed charges
by the due date. An NSF Fee of USD$25 will be applied to Customer’s account for all returned checks.
                                                          Services and Pricing Schedule

             RSVP Reports (generated by Premiere) ................................................................... $25.00 / Report
             Polling Merge Report (generated by Premiere)......................................................... $50.00 / Report
             File Hosting (includes unlimited downloads) ................................................................ $250.00 / File
             Attendee/Invitee File Import ...................................................................... See Easy Invite/ID pricing

During the call (available with PremiereCall Event and Auditorium)
             1st Comm Line ........................................................................................................................ $25.00
             Additional Comm Lines ....................................................................................$100.00 / Comm Line
             Host Controls.............................................................................................................. $250.00/ Event
             Custom Hold Music (PremiereCall Event Only) ............................................................. $75.00 / Call

After the call (available with PremiereCall Event and Connection)
             Basic Event Reports .................................................................................................. $25.00 / Report
             Polling Merge Report (PremiereCall Event Only) ...................................................... $50.00 / Report
             Transcription (also available with Auditorium)
                    24 Hour day Turnaround ................................................................................ $60.00 / ¼ Hour
                    6 Hour Turnaround ......................................................................................... $85.00 / ¼ Hour
                    3 Hour Turnaround ....................................................................................... $125.00 / ¼ Hour
             Translation................................................................................................................ $37.50 / ¼ Hour
             **Translation Cancellation: For customers providing less than 48 hours notice of call cancellation,
             customers will pay the applicable Translation rate per quarter hour for the scheduled duration of
             the call. Additionally, customers will also be charged for the number of translators scheduled.
             Translated Transcription ...................................................... $.20 / word (plus English Transcription)
             Attendance Report (under 3 fields) .............................................. $25 minimum or $0.50/Participant
             Attendance Report (3-5 fields) ..................................................... $40 minimum or $1.00/Participant
             Attendance Report (over 5 fields) ................................................ $75 minimum or $1.25/Participant
Enhanced Services (continued)
                    ®
SoundByte (Call recording with feature-rich playback options)
             Basic – 5 day minimum (available with Auditorium, Connection and Event) ............. $100.00 / Day*
             Deluxe – unlimited usage (available with Event and Connection) .............................. $125.00 / Day*
             Custom SoundByte (available with Event and Connection) ......................................... $20.00 / Day*
                   Dedicated Dial In Number ................................................................................ $50.00 / Month
                   Toll Access ........................................................................................................ $0.45 / Minute
                   Toll-Free Access ............................................................................................... $0.45 / Minute
                   One-time set up (first menu) ........................................................................... $400.00 / Menu
                   One-time set up (each additional menu) ......................................................... $150.00 / Menu
             SoundByte Rush Charge ....................................................................................................... $100.00
             * 5-day minimum for SoundByte. Pricing includes one usage report and one voice capture
             report.

Audio Production (available with PremiereCall Event and Connection)
             CD Duplication - up to 75 minutes per CD:
             (also available with PremiereCall Auditorium)
                   CDs........................................................................................................................ $65.00 / CD
                          Price includes: Typesetting of black and white label material onto CDR face, soft
                          plastic “slim case”. Postage added at cost.
                          CD Split (Editing charge for recordings over 75 minutes)…………………. $10.00 / Split
             Audio File (3-5 day turnaround) .................................................................................... $150.00 / File
                           Pricing for North American bridges - US Dollars.Services_ and_ 473b97c9-37c9-412b-bdb6-f47b636fa374.doc
Call set-up and disconnect charges apply to all inbound and outbound legs of all calls. PGS rounds completed calls to the next full minute on a per participant basis and
rounds the price of the call to the nearest whole cent. PGS is required by the Federal Communications Commission to contribute to the federal Universal Service Fund
(USF), which subsidizes telecommunications services to low-income customers and customers in rural areas, as well as discounts on Internet access for eligible schools,
libraries and rural health care providers. PGS assesses federal USF charges on invoices for audio conferencing services to recover the cost of its federal USF contributions.
The charge for federal USF will reflect the applicable quarterly contribution factor, and PGS will not provide advance notice of any change in this quarterly contribution
factor, except as required by law. This fee is not a tax or government-required charge. PGS imposes a 1.3% monthly regulatory cost recovery fee on invoices for audio
conferencing services to help offset costs associated with regulatory requirements and compliance. This fee is not a tax or government-required charge. Customer will be
charged $9.95 for each full monthly detail paper invoice, unless and until Customer specifically elects to receive online bill detail pursuant to the PGS’ bill selection
process. Customer must notify PGS of any charge disputed in good faith, with supporting documentation, within 30 days from the invoice date, or Customer
will be deemed to agree to such charges and no adjustments to charges or invoices will be made. Customer remains responsible to pay undisputed charges
by the due date. An NSF Fee of USD$25 will be applied to Customer’s account for all returned checks.
                                                          Services and Pricing Schedule

                    (.wav, .mp3, .asf, .rm – Real Audio, .wma – Windows Media)
             Audio Production Rush Charge ............................................................................................... $75.00
                    (24 hour turnaround)
             Digital Editing:
                    Five Business-day Turnaround....................................................................... $50.00 / ¼ Hour
                    Three Business-day Turnaround .................................................................... $75.00 / ¼ Hour
                    Two Business-day Turnaround..................................................................... $100.00 / ¼ Hour
                    Studio CD Mastering ............................................................................................. $75.00 / CD

Creative Services and Fulfillment (available with PremiereCall Event and Connection)
             Creative Services ..................................................................................................... $37.50 / ¼ Hour
             Product Fulfillment ...................................................................................................... $5.00 / Packet
                    Assembly / Modification ....................................................................................... $1.50 / Page
                    B/W Photocopies .................................................................................................. $0.25 / Page
                    Color Photocopies ................................................................................................ $2.00 / Page
             Fulfillment Rush Charge .......................................................................................................... $75.00
             Shipping & Handling
             Handling .......................................................................................................................... $7.95 / Item
                    Shipping .......................................................................................... Cost plus $2 per Shipment
             Tape Archival Fee – Audio Recordings ...................................................................... $50.00 / Year




Enhanced Services (continued)

Cancellation/Rescheduling/No-Show Policy

Operator Assisted
             Rescheduling Fee – Less then 24 hours of call start ...................................................... $10 Per line
             Cancellation Fee – Less then 24 hours of call start ........................................................ $10 Per line
             Cancellation Fee – More than 24 hours, but less then 90 days ..................................... $50 Per Call
             Non-Cancellation Fee – 0 Participants show up ............................................................. $15 Per line
             Reservation Change Fee – (i.e. add or delete enhanced services/ports) ................ $35 Per incident
             No-Show Fee ................................................................................................................ $10.00 / Line
             No-Show Leeway ..................................................................................................................10 Lines

Invoicing
             Invoice – Paper Call Detail
                   Paper Call Detail .......................................................................................... $9.95 Per Invoice




                           Pricing for North American bridges - US Dollars.Services_ and_ 473b97c9-37c9-412b-bdb6-f47b636fa374.doc
Call set-up and disconnect charges apply to all inbound and outbound legs of all calls. PGS rounds completed calls to the next full minute on a per participant basis and
rounds the price of the call to the nearest whole cent. PGS is required by the Federal Communications Commission to contribute to the federal Universal Service Fund
(USF), which subsidizes telecommunications services to low-income customers and customers in rural areas, as well as discounts on Internet access for eligible schools,
libraries and rural health care providers. PGS assesses federal USF charges on invoices for audio conferencing services to recover the cost of its federal USF contributions.
The charge for federal USF will reflect the applicable quarterly contribution factor, and PGS will not provide advance notice of any change in this quarterly contribution
factor, except as required by law. This fee is not a tax or government-required charge. PGS imposes a 1.3% monthly regulatory cost recovery fee on invoices for audio
conferencing services to help offset costs associated with regulatory requirements and compliance. This fee is not a tax or government-required charge. Customer will be
charged $9.95 for each full monthly detail paper invoice, unless and until Customer specifically elects to receive online bill detail pursuant to the PGS’ bill selection
process. Customer must notify PGS of any charge disputed in good faith, with supporting documentation, within 30 days from the invoice date, or Customer
will be deemed to agree to such charges and no adjustments to charges or invoices will be made. Customer remains responsible to pay undisputed charges
by the due date. An NSF Fee of USD$25 will be applied to Customer’s account for all returned checks.

								
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