Director Program Project Manager Retail in NYC Resume Matthew Greenberg by MatthewGreenberg

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									                                          Matthew H. Greenberg
                          Suffern NY 10901 - (845) 499-6145 –

Accomplished Vice President in Project Program Management, eCommerce with sixteen years of experience, increasing
responsibility and direct management of subordinates and cross functional teams. I have fourteen years of in depth
experience in program/project management, with increasing knowledge and capabilities through experience and formal
training in project management methodology and software development life cycle (SDLC). This past year I have been
leading the Portfolio Management Organization (PMO) for Christies focusing on effective delivery through process and
efficient project management. The previous four years I was focused on management and implementation of many high
volume global retail ecommerce web stores and technology platforms for Toys'R'Us Inc, both at a senior program level.
Possess excellent leadership, problem-solving, motivational, collaborative, and relationship-building, presentation, and
communication skills. Highly results-oriented with a laser focus on achieving individual, team, and company goals.


   Successfully launched the first Christies Online Auction for the property of the late Elizabeth Taylor yielding over 30
    million in revenue and paving the way for a new business channel for Christies
   Successfully launched,,,, and global eCommerce web stores
    on to a new unified global platform in time for the holiday 2010 season as senior program manager
   Key business stakeholder/manager for the Baby Registry and Wish List business for Toys'R'Us doubling online
    registry creation, increase registry value and conversation online by 30% over 2 years
   Increased annual revenue for a fortune 1000 client from $9 million in 2002 to $23 in '04 and developed a new client
    relationship resulting in $10 million in revenue in 2002 and increasing at approximately 20% annually through 2005 for
    Madison Performance Group
   Spearheaded Sharp Electronics’ emergence into the information technology reseller channel by planning, managing
    and overseeing the execution of the launch of 3 successful Sharp office products and mobile products e-commerce
    websites resulting in $45 million in revenue in 1999

Education/Professional Certifications

Project Management Professional (PMP) - Project Management Institute (PMI) (2007)
E-commerce Business Development Certificate - New York University (2000)
Masters in Business Administration (MBA) - Marketing - St. Thomas Aquinas College (1997)
Bachelors of Arts (BA) – Communications - Ramapo College of New Jersey (1995)

Professional Experience

Christies, New York NY – The world leader in valuable property auctions, private sales, real estate, fine art storage and
art education services with a presence in 32 countries

Vice President, Program Management (Jul 2011-Mar 2012)
    As a key leader in the Portfolio Management and Programs Group I directly managed a team of individuals
    responsible for the effective delivery of programs and projects across the Christie’s business as well as solutions for
    business process improvement.
     Responsible for business process improvement across Christies specifically performed core business process
        and operations reviews and provided solutions that reduce operating costs and create more efficient output for the
     Responsible for delivery of an entire portfolio of programs and projects for the organization for all of the
        businesses including Auction, Private Sales, Storage Service, Christies Education, and International Real Estate
     Fiscal responsibility for the budget management of the Christies project portfolio including reconciliation of
        individual business budgets
     Managed and mentored a group of 7 project managers and 4 business analysts with the goals of creating a
        cohesive team as well as team and individual career development
     Managed resources in many of our global locations including United Kingdom, China, Japan, France, Germany,
        India and Ireland

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                                         Matthew H. Greenberg
                         Suffern NY 10901 - (845) 499-6145 –

Toys”R”Us Inc., Wayne NJ – World's leading dedicated toy and juvenile products retailer with more than 1,560 stores and
70,000 employees world wide

Senior Program/Project Manager, Global eCommerce (Jan 2009-July 2011)
   As a key senior manager within the Program Management Office I lead a team of managers who are assigned as
   project leads for launch of a new global eCommerce platform as well as 17 new eCommerce web-stores through
   2012. Lead a team of 5 project managers who facilitating each market through business requirements, design,
   development, testing, deployment, through post launch stabilization.
    Key stakeholder and track leader on the Global eCommerce Management Committee where I report out track
       progress to senior leadership of TRU including the Chief Operating Officer (Only non-director member)
    Adhering to a strict corporate project management frame work and governance model I am leading a project
       management team who launched 5 web-stores in 2010 and are beginning a project to launch 7 web-stores in
       2011, and 5 planned for 2012

Senior Program/Project Manager, US eCommerce (Feb 2007-Jan 2009)
   Key business stakeholder and project manager for several multi-million dollar US eCommerce initiatives in the areas
   of user experience, marketing, business analytics, customer feedback and the redesign of the front end of the web-
   store in 2008. Project Leader for 2 major US complete redesigns managing cross functional teams
   throughout the TRU organization as well as multiple 3 party logistics, customer service and marketing partners.
    eCommerce business owner for the Baby Registry/Wish List businesses which account for 65% of the entire
       organization's revenue. I successfully deployed a complete front and backend redesign of the features which
       resulted in a 200% increase of registries started online and increased overall registry value from $1,100 to
       $1,700 per registrant
    Assisted in the development and adoption of the TRU Project Management frame work across the organization
       which allowed me to assume my current role as a program manager
    Mentored and managed the development of 3 direct reports promoting 2 of them within the organization

Madison Performance Group, New York NY – A cross disciplinary marketing agency focusing on client workforce, sales
channels, and customer groups.

Senior Program/Project Manager (Feb 2001-Feb 2007)
   Senior Program Manager and Relationship Manager for several high profile fortune 500/1000 clients including
   interfacing and managing direct relationships with senior management of those organizations. My role was to manage
   all online and offline client incentive and sales motivational programs from strategy and planning through deployment
   and post launch operations.
    Managed a team of 7 operational and technical project managers who successfully executed the launch of 25
        programs for our clients which resulted in approximately $100 million dollars in revenue annually for the
    Through analytics and feedback I was able to improve the programs to retain clients and increase the company
        revenue approximately 15% annually
    Mentored direct reports and provided project management framework training and methodology to enhance their
        skills sets and abilities resulting in promotions for 3 employees – – small business to consumer web store businesses
Portable Internet Inc, Park Ridge NJ small internet and mobile software development company

E-commerce and Marketing Consultant (Feb 2000-July 2001)
   Consulted two small eCommerce web stores and a software development company in the areas of marketing, web-
   store feature enhancements and planning. Key consultant to their branding, customer acquisition and retention
   strategies. Performed basic web-store content changes, maintenance, assisted in their long term hosting and
   enhancement strategies.
    Initiated and Implemented marketing programs including, direct mail, website banner advertising, and e-mail
       marketing for the B to B and B to C markets which were a driver of over 150,000 unique visitors over a 2 month

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                                         Matthew H. Greenberg
                         Suffern NY 10901 - (845) 499-6145 –

       Developed large Corporate B to B partnerships with American Express and Hertz to strengthen products and

Sharp Electronics Corporation, Mahwah, NJ – The marketing, sales, distribution arm of Sharp Corporation a world leader
in business and consumer electronics, and energy technology

E-commerce Marketing Manager, Business Products Channel Marketing Group (Jan 1998- Feb 2000)
   Spearheaded Sharp's emergence into various eCommerce channels specifically planning and executing the
   successful launches of all Sharp B2C and B2B web-stores and distributor portals. Managed project from inception,
   deployment and post launch operations
    Identified business requirements, goals, and planned e-commerce business strategies for 3 Sharp web stores
       including a mobile product and B to B commercial products and reseller website which successfully launched in
       1999 yielding over $45 million in revenue
    Successfully presented and signed 150 computer products resellers and integrators to our reseller program which
       yielded over $18 million in revenue

Associate Marketing Manager, Supplies Marketing Division (May1997- Jan1998)
   Role was to forecast and manage the manufacturing, purchasing and distribution of over 1,000 office machine
   supplies through our main B2B dealer install base.
    Was a key stakeholder in creating $600 million discount selling plan which allowed dealers to purchase a large
       volume of supplies up front while securing them a discount and delivering these supplies as monthly

Gannett Inc. – Gannett Suburban Newspapers Inc, White Plains, NY – An international media and marketing solutions
company connecting millions of consumers through multiple platforms including Internet, mobile, newspapers, magazines
and TV

Account Executive (Jan 1996- May1997)
   Role was to assist local businesses of wide variety in expanding their business through newspaper and online
   advertising. Performed market analysis and developed proposals designed to maximize client’s advertising and
   marketing budgets. Hit my monthly, quarterly, and yearly sales and revenue quotas for all 15 months that I was
   employed with this organization

Computer Skills - Microsoft Office Suites, MS Project/Server, Visio, Microsoft SharePoint

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