David J. Norris
Reading, MA 01867 C 781.910.1170
Creative, results-driven Recruiting Professional with a 13+ year track record of advancement and achieve-
ment. Elevated workforces by efficiently sourcing and placing optimal talent for a variety of positions. Skilled at
identifying and acting on complex role requirements, based on extensive background supporting IT industry.
Strong leader with demonstrated success building and motivating top-caliber recruiting teams. Forge productive
relations with all corporate levels and departments.
AREAS OF EXPERTISE
Skills Identification & Evaluation Team Leadership & Motivation Business Needs Assessment
Talent Acquisition & Retention Staff Training & Development Corporate Change Management
Sourcing Strategy Development Customer Service & Satisfaction Applicant Tracking Systems
Modis Inc., Burlington, MA 7/2008 – 4/2012
National industry leader with yearly revenue in excess of $650M.
Managing Director – New England: Charged with revitalizing a 10-person team after a 2+ year period of no
dedicated local management. Set and executed strategy for all internal hiring, training, and mentoring. Lead
partnering effort with hiring managers to improve identification, sourcing and evaluation of talent for vacant
roles. Conducted regular staff meetings to clarify expectations and discuss career progression. Oversaw budget-
ing, reporting, on-boarding and ATS documentation.
Established a more consistent, creative, and efficient sourcing strategy, resulting in ~30% increase in
the number of weekly sourced candidates presented to hiring managers.
Improved sourcing of passive candidates by leveraging better use of social media and improving
Facilitated team growth and met company expectations by expanding team headcount to 20 at peak.
Surpassed direct-hire revenue budget by 28%+ and budgeted net income by 30% in 2010.
Appointed to 2010 “Circle of Excellence” for leading branch to exceed 5 key budget metrics. (Seven
direct reports received same award for individual performance in past 2 years.)
Sapphire Technologies LLC, Woburn, MA 7/2003 – 5/2008
Extended success in progressive roles at this national industry leader with yearly revenue in excess of $350M.
National Accounts Delivery Manager (8/2006 – 5/2008): Promoted to lead national accounts recruiting team
in two locations, retaining duties of former role. Conducted regular hands-on training and mentoring on creative
sourcing strategies and delivery techniques.
Generated growth by sourcing, hiring, and training 19 new staff in 22 months, exceeding budgeted team
recruiting goals by more than 25%.
Maintained lowest turnover rate of any division in company for 2 consecutive years by setting clear
goals and proactively developing staff.
Surpassed overall budgeted team goals in 2006 and 2007 by leveraging both ATS and other creative
techniques to improve sourcing and talent management.
Effectively closed the Chicago office minimizing the negative business impact by re-staffing the majority
of lost recruiting personnel within 3 months.
Improved team’s ability to better identify, source, evaluate and present needed talent through a hands-
on leadership approach to partnering with hiring executives.
Led office’s margin contribution to rank in top 10 out of 40+ in company every week for last 3 years.
David J. Norris PAGE 2
PROFESSIONAL EXPERIENCE CONTINUED…
National Accounts Sales Manager (8/2005 – 8/2006): Advanced to lead and mentor 4 other account managers
in division, retaining all sales duties of former role. Hired, trained, and mentored all new account managers.
Central figure in growth of division’s consultant base from 0 to 200+ individuals generating $17.5M+
Met team hiring goals by successfully recruiting 3 new account managers.
Surpassed 2005 personal sales goal by 34% generating $7.5M gross revenue and placing 107 resources.
Led account manager team to exceed $2.9M gross margin goal by 30%+ in 2005.
Appointed to Presidents Club in both 2005 and 2006.
National Account Manager (7/2003 – 8/2005): Piloted program building relationships with company’s largest
clients via virtual, phone-based sales model.
First account manager in company history to test and demonstrate method’s viability. Built relations
with some of nation’s largest IT employers.
Exceeded 2004 goal by 23%, generating ~$4M revenue and placing 74 resources.
Ranked in top 10% of peers in company, placing in President’s Club after first full year of employment.
ProStart Recruiting Resources, Inc., Salem, NH 7/2002 – 7/2003
Senior Staffing Consultant: Managed and grew applicant database of 400+ candidates to ensure robust talent
pipeline. Identified, sourced, evaluated and presented high-end engineering and technology professionals while
simultaneously growing number of contacts with hiring needs. (Blended-desk recruiting model)
PRIOR EXPERIENCE HIGHLIGHTS
Successfully placed variety of IT talent while Senior Account Manager for KENDA Systems, Inc.
Worked productively with C-level decision makers as Information Consultant / Business Analyst. Then coor-
dinated revenue generation / maintenance and product education / training efforts at largest customer (General
Electric) as Account Executive-Customer Service for Dun & Bradstreet Corporation.
Developed and implemented short and long-term action plans and ad hoc training sessions to drive improved
recruitment, operations, financial management and academic performance over a 28 Chapter / 3 State region as
Regional Director for Sigma Phi Epsilon (National Fraternity).
BS – Business Administration, State University of New York, Oswego, NY - 1990
Schwartz Management/Leadership – School for Managers I & II
Effective Negotiating/Negotiate to Close
Miller Heiman Strategic Selling