January 25, 2012 - Technology
Stellar Data Recovery
Help! My computer crashed!
The loss of data remains a huge problem. Last year, Stellar Data
Recovery help desk responded to 14,813 calls with questions
about data loss.
London, 24 January 2012 - The loss of data remains a
huge problem. Last year, Stellar Data Recovery help desk
responded to 14,813 calls with questions about data loss.
More than half of the cases involved company data.
The help desk team of five also processed thousands of
Stellar Data Recovery emails with questions, while experts helped a lot of
people solve their problems via the free chat on Stellar
Data Recovery’s website.
"People like to be helped quickly and efficiently. When something happens to their
computer, they are often faced with a problem because they can no longer access their
data and are thus unable to continue with their work. Their uncertainty about whether
their data will ever be retrieved is something our help desk wants to solve as soon as
possible, "says Chief Operations Officer Kees Jan Meerman.
For businesses and consumers alike, a crashed hard drive on a desktop or laptop
without any backup continues to be the most common problem. Next are the more
complex systems (RAID) with lost business data. Common causes for this to occur are
mistakes made during maintenance, a failed backup or a drive failure during a RAID
rebuild. Stellar Data Recovery also sees an increase in problems with SD cards and
Meerman: "It is remarkable that a data recovery company’s size plays an important role
for most customers in making of their choice. And rightly so, because the bigger the
company, the greater the expertise and experience that’s bundled in the technical
team. This means a greater chance of the recovery of lost data, "said Meerman.
The number of orders increased by 15% in 2011. Stellar Data Recovery has decided to
expand their team of specialists - that is stationed in a unique laboratory in Utrecht -
with some hardware specialists. Meerman: "We seek the best people, because we offer
only the best results to our customers."
Stellar's helpdesk can be reached at +44 203 1670545
www.stellardatarecovery.co.uk and e-mail:
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For further information about this press release, please contact Kees Jan Meerman,
Chief Operations Officer, Stellar Data Recovery. Tel. +44 203 1670545
Stellar provides a wide range of data recovery software and services. The company has
laboratories in Europe, the United States and Asia and has more than 100 R&D
professionals and data recovery experts, several CLASS 100 clean rooms and the most
extensive suite of data recovery software in the world. Stellar provides total data
recovery solutions for all data loss incidents and holds a top-5 position internationally in
the data recovery sector.
Kees Jan Meerman
Stellar Data Recovery
81 Oxford St
United Kingdom W1D 2EU
Voice: +44 203 1670545
Fax: 020 3167 0549
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