CHCRF511A Work in partnership with families to provide appropriate by zPI7RLT

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									                                             Work in partnership with families to
                                             provide appropriate care for children



       CHCRF511A Work in partnership with families
          to provide appropriate care for children

      Trainers Checklist and Lesson Plan


      Resource Used / Required                                 Student Instructions                                    Trainers Requirements
       Print Material:_________________                        Attend seminar session                                 Lesson Plan Completed
       Outside Resource:______________                         Participate in all required activities                 Venue Organised
       BTS Server Handouts                                     Complete activities in workbook                        Participants Notified
       Directed Websites                                       Complete 3rd party check list                          Material Available
       Guest Speaker                                           Complete written assignment                            Equipment Organised
       3rd Party                                               Contact Trainer for Assessment                         Other:
       Other                                                   Gather portfolio Evidence                              Work Experience placement
                                                                Other:                                                Required Y / N



                                                                Assessment Feedback
                Name:

                Course:

                Assessor:

                        Appropriate         Assessment           Trainers          Assessment            Evidence          Assessment             Result
                         Training           Of Activities       Observation           Sheet              Collected            date:
                        Completed           Completed           Assessment                                & Filed


                   (Results: c = competent / NYC = Not yet competent / RPL = Recognised prior learning / EX = Exemption)


    Assessors Comments:




    Re-assessment Required: Yes___ / No___

       Assessor:________________________ Date__________                                  Student:_________________________ Date_______
Appeal Process:
If you wish to appeal against a competency judgment result, please contact our Administration Office Manager who will help you with your concern on the issuing
of this Result. Please note that you will be asked to put in writing within 14 days of receiving this judgement your request and reason for an appeal. All appeals are
handled with confidentiality and consideration towards the client request.



  Dates Attended:            /     /        Methods of Training Undertaken and Provided for Assessment:

                                                Discussion                         Questions and Answers       Workbook Activities
  Dates Attended:            /     /
                                                Demonstration                      Attend Seminar              3rd Party
                                                Hand out Activity                  Demonstration/Observation  Read Text
  Dates Attended:            /     /
                                                Workplace visit                    Trainers feedback and notes  Assignment / Project
                                                Group Participation                Workplace Experience         One on One
                                                Guest Speaker                      Video                        Handout Material
                                                Text Book                          Phone                       Other:___________________


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       Developed by M. Stephen & C. Durston,        2009 Version 1     Document1
                                  Work in partnership with families to
                                  provide appropriate care for children




   CHCRF511A Work in partnership with families to provide
              appropriate care for children

This unit describes the knowledge and skills required to work in partnership with families to care for the
  child Employability Skills This unit contains Employability Skills Application This unit may apply to
                            community services work in a range of contexts.




                                                         Balance Training Services

 The information in this document has been researched from a various number of web sites including the Resource
 Generator found at http://www.resourcegenerator.gov.au/Login.asp and other training material that are freely and
openly available. Although every care is taken in the research of this material, Balance Training Services, Directors &
                                    staff accept no responsibility of the content.




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Developed by M. Stephen & C. Durston,   2009 Version 1    Document1
                                  Work in partnership with families to
                                  provide appropriate care for children


            Consult family members about the child, and the child’s needs
      1.1   Gather information about the child’s needs, routines and preferences on an ongoing basis
      1.2   Briefly gather information about key family events that may influence the child’s behaviour
      1.3   Maintain confidentiality of information
      1.4   Exchange information about child’s interests
      1.5   Gather information about family’s specific child care practices
      1.6   Actively seek parent requests in relation to their child’s care
      1.7   Use appropriate communication strategies



                     Methods of Training Undertaken and Provided for Assessment:
                    Discussion                  Questions and Answers          Workbook Activities
                    Demonstration               Attend Seminar                 3rd Party
                    Hand out Activity           Demonstration/Observation      Read Text
                    Workplace visit             Trainers feedback and notes    Assignment / Project
                    Group Participation         Workplace Experience           One on One
                    Guest Speaker               Video                          Handout Material
                    Text Book                   Phone                         Portfolio Development
                    Role Play                   Simulated Work Experience      Other:

Research & Assessment 1


           From your experience what strategies have you found effective in ensuring that a positive and
            active partnership is formed with the family in the care of a child?




Research & Assessment 2

xxxx

     




Research & Assessment 3

xxxx

     



Research & Assessment 4


xxxx
     



Research & Assessment 5


xxx
     




                                                                                                            3


Developed by M. Stephen & C. Durston,   2009 Version 1   Document1
                                  Work in partnership with families to
                                  provide appropriate care for children


             Reach agreement with family members about care practices
      2.1   Reach agreement on specific requests by negotiation and modification of care practices
      2.2    Explain importance of program aspects to parents in relation to their child’s needs/development
      2.3   Clearly explain and discuss limitations
      2.4    Negotiate alternatives/compromises as necessary
      2.5   Clearly communicate final decision to all involved



                     Methods of Training Undertaken and Provided for Assessment:
                    Discussion                  Questions and Answers          Workbook Activities
                    Demonstration               Attend Seminar                 3rd Party
                    Hand out Activity           Demonstration/Observation      Read Text
                    Workplace visit             Trainers feedback and notes    Assignment / Project
                    Group Participation         Workplace Experience           One on One
                    Guest Speaker               Video                          Handout Material
                    Text Book                   Phone                         Portfolio Development
                    Role Play                   Simulated Work Experience      Other:

Research & Assessment 1



           From your experience how would you respond to a child’s mother who has expressed concern
            about some changing behaviour in their child?




Research & Assessment 2

xxxx

     




Research & Assessment 3

xxxx

     



Research & Assessment 4


xxxx
     



Research & Assessment 5


xxx
     




            Provide opportunities for family members to participate in the

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Developed by M. Stephen & C. Durston,   2009 Version 1   Document1
                                  Work in partnership with families to
                                  provide appropriate care for children


                                                         service/ program
      3.1   Create a welcoming atmosphere for all family members
      3.2    Provide opportunities for family members to participate in the children’s experiences
      3.3    Create opportunities for parents/family members to provide feedback and ideas about the program
      3.4   Encourage parents to be involved in decision- making processes of the service
      3.5    Accept varying levels of involvement in communications with parents
      3.6    Facilitate parent and carer support networks
      3.7    Promote the importance of parenting and caring



                     Methods of Training Undertaken and Provided for Assessment:
                    Discussion                  Questions and Answers          Workbook Activities
                    Demonstration               Attend Seminar                 3rd Party
                    Hand out Activity           Demonstration/Observation      Read Text
                    Workplace visit             Trainers feedback and notes    Assignment / Project
                    Group Participation         Workplace Experience           One on One
                    Guest Speaker               Video                          Handout Material
                    Text Book                   Phone                         Portfolio Development
                    Role Play                   Simulated Work Experience      Other:

Research & Assessment 1



           When enrolling a new child, how do you make sure that their needs are adequately catered for?




Research & Assessment 2



           What processes have you followed to ensure that on-going service provision is reviewed with
            family members?




Research & Assessment 3

xxxx

     



Research & Assessment 4


xxxx
     



Research & Assessment 5


xxx
     




              Provide information to parents/carers about incidents and
                           develop care strategies together
                                                                                                               5


Developed by M. Stephen & C. Durston,   2009 Version 1   Document1
                                  Work in partnership with families to
                                  provide appropriate care for children



      4.1   Clearly and calmly communicate information about specific incidents
      4.2   Allow time to listen to reaction of parent/s and/or carer/s to news of incident
      4.3   Facilitate discussion about possible impact of incidents
      4.4   Make suggestions about suitable responses as appropriate
      4.5   Develop and implement strategies for response by family and service



                     Methods of Training Undertaken and Provided for Assessment:

                    Discussion                  Questions and Answers          Workbook Activities
                    Demonstration               Attend Seminar                 3rd Party
                    Hand out Activity           Demonstration/Observation      Read Text
                    Workplace visit             Trainers feedback and notes    Assignment / Project
                    Group Participation         Workplace Experience           One on One
                    Guest Speaker               Video                          Handout Material
                    Text Book                   Phone                         Portfolio Development
                    Role Play                   Simulated Work Experience      Other:

Research & Assessment 1



           Provide an example and discuss an incident with a child that has eventuated at your centre and
            the strategies you deployed to discuss the incident and the resultant consequences/actions with
            the child’s parents.
           What was the impact of the incident (per your example) on the child, other children, staff, the
            parents, yourself and the organisation?
           On reflection could the aftermath of the incident been handled better? If so provide the relevant
            information.




Research & Assessment 2

xxxx

     




Research & Assessment 3

xxxx

     



Research & Assessment 4


xxxx
     



Research & Assessment 5


xxx
     




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Developed by M. Stephen & C. Durston,   2009 Version 1   Document1
                                  Work in partnership with families to
                                  provide appropriate care for children




                   Respond to a family member’s concerns about a child
      5.1   Listen respectfully to questions and concerns
      5.2    Discuss situation causing concern with family member to reach clear understanding of situation
      5.3    Develop and implement strategies for response by family and service
      5.4    Determine and fulfil appropriate follow up



                     Methods of Training Undertaken and Provided for Assessment:
                    Discussion                  Questions and Answers          Workbook Activities
                    Demonstration               Attend Seminar                 3rd Party
                    Hand out Activity           Demonstration/Observation      Read Text
                    Workplace visit             Trainers feedback and notes    Assignment / Project
                    Group Participation         Workplace Experience           One on One
                    Guest Speaker               Video                          Handout Material
                    Text Book                   Phone                         Portfolio Development
                    Role Play                   Simulated Work Experience      Other:

Research & Assessment 1



           Mrs Kelly has expressed concerns about the care of her child whilst at the centre – discuss your
            actions




Research & Assessment 2



           Mrs Waters has expressed concern about another child who attends the same centre as her
            child- discuss your actions




Research & Assessment 3

xxxx

     



Research & Assessment 4


xxxx
     



Research & Assessment 5


xxx
     




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Developed by M. Stephen & C. Durston,   2009 Version 1   Document1
                                  Work in partnership with families to
                                  provide appropriate care for children


                                           3rd Party / Supervisors Checklist

                                                                                                                Work Experience
 CHCRF511A - Work in partnership with families to provide                                                 Participant     Supervisor
 appropriate care for children

 Summary of                  Summary of Performance Criteria                                              Date   Initial   Date       Initial
 Elements of
 Competency
 Consult family              1.1 Gather information about the child’s needs, routines and preferences
 members about               on an ongoing basis
                             1.2 Briefly gather information about key family events that may
 the child, and the
                             influence the child’s behaviour                                              Date   Initial   Date       Initial
 child’s needs
                             1.3 Maintain confidentiality of information
                             1.4 Exchange information about child’s interests
                             1.5 Gather information about family’s specific child care practices
                             1.6 Actively seek parent requests in relation to their child’s care
                             1.7 Use appropriate communication strategies

 Reach agreement             2.1 Reach agreement on specific requests by negotiation and
 with family                 modification of care practices
                             2.2 Explain importance of program aspects to parents in relation to
 members about
                             their child’s needs/development                                              Date   Initial   Date       Initial
 care practices
                             2.3 Clearly explain and discuss limitations
                             2.4 Negotiate alternatives/compromises as necessary
                             2.5 Clearly communicate final decision to all involved

 Provide                     3.1 Create a welcoming atmosphere for all family members
 opportunities for           3.2 Provide opportunities for family members to participate in the
                             children’s experiences
 family members
                             3.3 Create opportunities for parents/family members to provide               Date   Initial   Date       Initial
 to participate in
                             feedback and ideas about the program
 the service/                3.4 Encourage parents to be involved in decision- making processes of
 program                     the service
                             3.5 Accept varying levels of involvement in communications with
                             parents


 Provide                     4.1 Clearly and calmly communicate information about specific incidents
 information to              4.2 Allow time to listen to reaction of parent/s and/or carer/s to news of
                             incident
 parents/carers
                             4.3 Facilitate discussion about possible impact of incidents                 Date   Initial   Date       Initial
 about incidents
                             4.4 Make suggestions about suitable responses as appropriate
 and develop care            4.5 Develop and implement strategies for response by family and
 strategies                  service
 together
 Respond to a                5.1 Listen respectfully to questions and concerns
 family member’s             5.2 Discuss situation causing concern with family member to reach clear
                             understanding of situation
 concerns about a
                             5.3 Develop and implement strategies for response by family and              Date   Initial   Date       Initial
 child
                             service
                             5.4 Determine and fulfil appropriate follow up



Supervisors Comments:




                  Trainees Signature:____________________________ Date:_____________________

                  Supervisors Signature:_________________________ Date:_____________________

                  Trainers Signature:____________________________ Date:_____________________


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Developed by M. Stephen & C. Durston,   2009 Version 1   Document1
                                  Work in partnership with families to
                                  provide appropriate care for children



                                          1 Minute Survey & Evaluation Sheet on Unit




                                                                                                  Informative
               Please tick the appropriate box to how you found the




                                                                                                                Excellent
               studying / learning of this unit.




                                                                           Boring




                                                                                          Good
                                                                                    O.K
               We encourage your honest feedback so we can
               continue to improve the learning outcomes.


                                  The contents of the unit are:
                                        The layout of the unit is:
                      My overall thoughts of the unit are that it is:
                           I found the activity pages of this unit:




               How long did it take you to complete this unit?                                   (Approx
                                                                                                  Hours)




               Was enough information written in the Learners guide to help                      Yes / No
               with the activity pages?
               Was enough information supplied to allow you to complete unit in                  Yes / No
               own time?
               Did you need to seek additional information from supervisor or                    Yes / No
               colleague?


               My suggestions for improving this unit are:




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Developed by M. Stephen & C. Durston,     2009 Version 1   Document1
                                       Work in partnership with families to
                                       provide appropriate care for children


                                              END OF UNIT RESULT & ASSESSMENT RECORD



     Date Unit Started:                                                    Date Unit Finished:




                 Summary of Elements of Competency                                   Completion          Unit Result             Trainers
                                                                                       Date                                      Initials


    Consult family members about the child, and the child’s
    needs

    Reach agreement with family members about care
    practices

    Provide opportunities for family members to participate in
    the service/ program

    Provide information to parents/carers about incidents and
    develop care strategies together

    Respond to a family member’s concerns about a child


     Range Statement

     The Range Statements provide advice to interpret the scope and context of this unit of competence, allowing for differences between
     enterprises and workplaces. The Range Statements relate to the unit as a whole and helps facilitate holistic assessment. In addition,
     the following variables may be present for this particular unit of competency:

     Units Basics

     As part of this unit assessment the student has demonstrated that they have an acceptable level of competency knowledge in/with:



□    = please tick when satisfied of competency  ---- = D– Demonstrated / O – Observed / R – Role Play / P – Project / A – Assign/Assessment
           Family members may include: • Mothers • Fathers                       Information about the child’s needs, routines and

                                                                           □
           • Grandparents • Siblings • Kin • Extended family                     preferences may include: • Food and drink preferences •
□     _ members • Foster children • Partners of parents
           • Guardian and foster parents
                                                                           ___   Sleeping and rest patterns • Health status • Toys and
                                                                                 activities preferred • Level of social interaction/solitude
           _
           _                                                                     preferred • Level of abilities • Additional support needs

          Family events that may have an impact on a child’s                           Appropriate communication strategies may include:
□         behaviour include: • Major changes to health/ housing/work
          • Addition of a family member e.g. sibling, step parent,
                                                                           □           • Use of interpreters • Degree of privacy
                                                                                       • Degree of formality • Relaying messages as required
          carer • Crises and family problems • Conflict and violence
          • Losses and grief
          • Parental absence

          Requests for specific actions may include:                                   Limitations in relation to care practices that may be
□         • Requests to take child to doctor/ dentist/ kindergarten •
          Relaying messages as required
                                                                           □           discussed with parents may be due to: • Resources at the
                                                                                       venue • Time available • Peak/slower time of day involved
                                                                                       • Physical layout

          Parent’s feelings about child care may include:                              Opportunities for family members to participate include: •
□_        • Anxiety • Guilt                                                □    __     Suggestion boxes • Evaluations and surveys •
                                                                                       Membership of management/ parent/carer committee •
           _
           _                                                                           Activities and meals involving children, staff and family
                                                                                       members




     TRAINERS COMMENTS / NOTES IF REQUIRED:




                                                      CRITICAL ASPECTS OF ASSESSMENT

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     Developed by M. Stephen & C. Durston,   2009 Version 1   Document1
                                        Work in partnership with families to
                                        provide appropriate care for children


       The Evidence Guide identifies the critical aspects, underpinning knowledge and skills to be demonstrated to confirm competence for
                                                this unit. (Please tick when satisfied of competency)

            Assessment must confirm the ability integrated demonstration of all elements of competency and their performance criteria, in
            particular the ability to:



         The individual being assessed must provide evidence of specified essential knowledge as well as skills


         This unit could be assessed either on the job or off the job through an appropriate workplace simulation for a range of age
          groups and a range of conditions over a number of assessment situations


         All workers in community services should be aware of access, equity and human rights issues in relation to their own area of
          work • All workers should develop their ability to work in a culturally diverse environment


         In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of
          cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people


         Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on
          Aboriginal and/or Torres Strait Islander clients and communities

           □
      TRAINERS COMMENTS / NOTES IF REQUIRED:




                                                              ESSENTIAL KNOWLEDGE
                                                      (Please tick when satisfied of competency)

The candidate must be able to demonstrate essential knowledge required to effectively perform task skills; task management skills;
contingency management skills and job/role environment skills as outlined in elements and performance criteria of this unit These include
knowledge of:



         Parent/carer reactions to separation from child and use of child care


         Strategies for involving family members in the service


         The value of participation by parent/carer in children’s services – for the child, parent/ carer and service


         Organisation standards, policies and procedures

      TRAINERS COMMENTS / NOTES IF REQUIRED:




                                                                 ESSENTIAL SKILLS
                                                      (Please tick when satisfied of competency)


         Consult and plan activities collaboratively with families


         Demonstrate collaborative style of relating to parents and carers


         Demonstrate respect for parent’s strengths, competence and knowledge of their child


         Demonstrate non-judgemental attitude to different perspectives


         Apply communication skills such as:
               o   empathy
               o   active listening
               o   checking understanding

      TRAINERS COMMENTS / NOTES IF REQUIRED:



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      Developed by M. Stephen & C. Durston,   2009 Version 1   Document1
                                  Work in partnership with families to
                                  provide appropriate care for children




                   TRAINERS REMINDER / NOTES / POINTS: (If Required)

                                                         VERBAL QUESTIONING:
                                               (Write assessment questionnaire if applicable)


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TRAINERS COMMENTS / NOTES IF REQUIRED:




Signature_______________________Participant____________________________Date_______
                                (where applicable)

Signature_______________________Trainer_______________________________Date_______




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Developed by M. Stephen & C. Durston,   2009 Version 1    Document1

								
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