"LAACS program aims to simplify access to non NAS software applications and reduce"
ATO-P R&D Human Factors Research and Engineering Group Human Factors Newsletter # 08- 01 December 15 – January 11, 2008 Sign Up for this Newsletter bill.ctr.berger @faa.gov Search Past Newsletters http://www.hf.faa.gov/newsletter.htm Articles in this newsletter: New Electronic Flight Data Interface Designs for Airport Traffic Control Towers: Initial Usability Test Human Factors in Logical Access and Authorization Service (LAACS) ATCS Selection Calendar Technical Note: Truitt, T. R., & Muldoon, R. (2007). New Electronic Flight Data Interface Designs for Airport Traffic Control Towers: Initial Usability Test (DOT/FAA/TC- 07/16). Atlantic City International Airport, NJ: Federal Aviation Administration, William J. Hughes Technical Center. Executive Summary: Researchers from the Human Factors Team – Atlantic City have developed two prototype Electronic Flight Data Interfaces (EFDIs) for handling electronic flight data in Airport Traffic Control Towers (ATCTs). The Integrated EFDI combines flight data with a surface surveillance system. The Perceptual-Spatial (P-S) EFDI uses the same design principles as the Integrated EFDI, but does not rely on surface surveillance. In addition, the P-S EFDI may serve as a backup to the Integrated EFDI in case surface surveillance becomes inoperable. The Federal Aviation Administration is interested in these new concepts because they potentially provide a new means for ATCT controllers to manage flight data and share information with other facilities. The EFDIs provide new tools and processes that should improve efficiency and safety. However, because the EFDIs change the way that controllers manage and interact with flight data, we must conduct usability testing to ensure that the EFDIs are effective, easy to learn, and easy to use. The current report describes the method and results from an initial usability test of the EFDIs. The participants included current and supervisory ATCT controllers who worked in teams of two (one local controller and one ground controller) to manage flight data with the EFDIs in a part- task simulation. The participants completed a training protocol and practice scenarios before engaging the test scenarios. Throughout the simulation, researchers observed the participants’ behavior and recorded audio/video data and EFDI interaction data. We used these data to calculate error rates and to assess whether the participants’ performance changed after practice. The researchers also collected subjective responses from the participants regarding the usability of the EFDIs. 1 The results show that the participants were able to learn how to operate the EFDIs rather quickly. However, they may not have had enough time to learn how to use the touch sensitive displays reliably. For the Integrated EFDI, the participants had an error rate of 16% during the practice and 12% during the test. For the P-S EFDI, the participants had an error rate of 7% during the practice and 8% during the test. The relatively high error rates resulted from a few EFDI actions that the participants had difficulty performing. Overall, the participants’ responses to the EFDIs were favorable. The participants thought the EFDIs were well organized and easy to use. They thought that the EFDIs required little effort, provided all of the necessary flight data, and supported their awareness of the airport traffic situation. However, there were several functions that were difficult to use, and this may have contributed to the participants’ concerns that the EFDIs may cause too much “head down” time and may be labor intensive in some situations. We make recommendations to improve the usability of the EFDIs by suggesting changes for difficult-to-perform actions and by considering the participants’ suggestions for new features. This research supports the Administrator’s Flight Plan Goal for Greater Capacity, Objective 1: Increase capacity to meet projected demand. Point of Contact: T. Truitt, ATO-P R&TD Human Factors in LAACS: The ATO-P Human Factors Research and Engineering Group participated in a series of demonstrations by six companies (IBM, Novell, CA, Oracle, Sun, and Courion) during the period December 11-13, 2007 at the invitation of the FAA's Logical Access and Authorization Service (LAACS) acquisition program office. The LAACS program aims to simplify access to non-NAS software applications and reduce the need for multiple user passwords. The purpose of the demonstrations was for the FAA program office to gain familiarity with the security products of leading companies in the application of identity and access management affecting the majority of non-NAS FAA software applications. Human factors participation in these demonstrations helped identify human factors requirements for the LAACS program, since the LAACS acquisition will have significant performance and human resource impacts on users throughout the FAA. The vendors were required to demonstrate a scenario in which a series of personnel identity management steps were conducted associated with hiring an employee, separating an employee, changing an employee's name, merging organization elements, etc. Portions of the demonstrations provided insight into the usability and effectiveness of the human-system interface. The management team concluded that major human-system costs/benefits and risks largely fall within the areas of hardware/software structure and functionality, design implementation, and operation and support. Emphasizing this point, four of the six vendors stated that "80% of the problem is in the implementation." The team recommended that human factors expertise address the LAACS human-system integration costs/benefits and risks as an integral part of the program. Human Factors consultation with the LAACS program office continues. This activity supports the Administrator’s Flight Plan Goal for Organizational Excellence, Objective 1: Make the organization more effective through stronger leadership, increased commitment of individual workers to fulfill organization-wide goals, and a better prepared, better trained, safer, diverse workforce. (Glen Hewitt, ATO-P HFRE) 2 ATCS Selection: Dr. Ray King and Clara Williams (CAMI) traveled to the Eastern Region Headquarters, Jamaica, NY to conduct assessments of candidates for Air Traffic Control Specialist (ATCS) positions using the Minnesota Multiphasic Personality Inventory-2 (MMPI-2) tool. This trip culminated many years of CAMI research seeking a replacement for the 16 Personality Factor (16 PF) test for the psychological screening of ATCSs as part of their medical examination. Now the FAA can administer the MMPI-2 at any FAA facility via the intranet using CITRIX data communications tools. Scoring will be completed at a central location under the supervision of a licensed psychologist. This research supports the Administrator’s Flight Plan Goal for Organizational Excellence, Objective 1: Make the organization more effective through stronger leadership, increased commitment of individual workers to fulfill organization- wide goals, and a better prepared, better trained, safer, diverse workforce (R. King, CAMI) More information on human factors research can be found at the FAA Human Factors (ATOP-R&D) web site: http://www.hf.faa.gov Terry Allard FAA (ATO-P R&TD Human Factors and Engineering Group) January 20-23, 2008 – ASHRAE Winter Meeting, New York City, NY http://www.ashrae.org/events/page/1334 January 22-24, 2008 – AHR Expo, New York City, NY http://www.ahrexpo.com/ January 23-25, 2008 – AHS Specialists Conference on Aeromechanics, San Francisco, CA http://www.vtol.org/ February 3-8, 2008 – 33rd Interdisciplinary Conference, Jackson Hole, WY http://aris.ss.uci.edu/HIPLab/AIC/ February 4-7, 2008 – SAE G-10, Melbourne, FL email@example.com February 12-13, 2008 – CBM Specialist’s Meeting, Huntsville, AL http://www.vtol.org/ February 12-13, 2008 - NextGen Conference on Integrating Weather, Airports and Air Navigation Services, NTSB Conference Center, Wash, DC http://www.jpdo.gov/events.asp?id=9 February 12-14, 2008 – The World Air Cargo Event, Bahrain www.aircargonews.net 3 February 20, 2008 – 14th Kellogg Technology Conference, Evanston, IL http://www.kellogg.northwestern.edu/techconference/ February 19-20, 2008 – Human Performance in Helicopter Maintenance, Houston, TX http://heliexpo.com/Default.aspx?tabid=1570 February 24-26, 2008 – Heli-Expo, Houston, TX http://www.heliexpo.com/Default.aspx?tabid=1626 February 25-27, 2008 – IATA Ops Forum, Madrid, Spain http://www.iata.org/events/ops08/index.htm February 25-28, 2008 – NDIA 24th Annual Test & Evaluation Conference, Palm Springs, CA firstname.lastname@example.org February 27-28, 2008 – NBAA Leadership Conference, San Antonio, TX http://web.nbaa.org/public/cs/ February 27-28, 2008 – 48th Israel International Conference on Aerospace Sciences, Tel-Aviv, Israel email@example.com February 27-29, 2008 - AUVSI Unmanned Systems Program Review 2008, Omni Shoreham, Wash, DC http://www.auvsi.org/symposium/2006/specialevents.cfm February 28, 2008 – JPDO “All Hands” Meeting, NASA Headquarters, Wash, DC http://www.jpdo.gov/events.asp?id=8 March 2-6, 2008 – IATA World Cargo Symposium, Rome, Italy http://www.iata.org/events/wcs08/index.htm March 4, 2008 – FAA Budgetary Briefing to Industry, Wash, DC http://www.atca.org/home.asp March 5-6, 2008 – Avionics 2008, Amsterdam, Netherlands http://www.avionics-event.com/ March 6-8, 2008 – 7th Work, Stress and Health Conference, Wash, DC firstname.lastname@example.org March 8-12, 2008 – IEEE Virtual Realtiy 2008, Reno, NV http://conferences.computer.org/vr/2008/prelim/ March 10-11, 2008 – 33rd Annual FAA Aviation Forecast Conference, Walter E. Washington Convention Center, Wash, DC http://www.faa.gov/news/conferences_events/aviation_forecast_2008/ March 10-12, 2008 – Flight Safety Foundation 20th Annual European Aviation Safety Seminar, Bucharest, Romania http://www.flightsafety.org/seminars.html 4 March 10-13, 2008 – NBAA 35th Annual International Operators Conference, San Antonio, TX http://web.nbaa.org/public/cs/ March 10-13, 2008 - Applied Ergonomics Conference and Expo 2008, Rosen Centre Hotel, Orlando, Florida. http://www.iienet2.org/Ergo/Conference/default.aspx. March 11-13, 2008 – ATC Global, Amsterdam, The Netherlands http://www.atca.org/home.asp March 12-15, 2008 - 3rd ACM/IEEE International Conference on Human-Robot Interaction, Amsterdam, The Netherlands. email@example.com, http://www.hri2008.org March 13-15, 2008 – ARSA 2008 Annual Repair Symposium, Crystal City, VA www.arsa.org March 13-15, 2008 – Women in Aviation International 19th Annual Conference, San Diego, CA www.wai.org March 16-18, 2008 – Air Cargo 2008, Orlando, FL www.aemca.org/2005_conference/Welcome.html March 17-19, 2008 - 3rd IASTED International Conference on Human-Computer Interaction (IASTED-HCI 2008), Innsbruck, Austria. http://www.iasted.org/conferences/cfp.html March 17-20, 2008 – NATA FBO Leadership Conference, Dallas, TX http://www.nata.aero/events/index.jsp March 18-20, 2008 – PAMA Aviation Maintenance Symposium and Aviation Industry Exposition, Dallas, TX www.pama.org/ March 18-20, 2008 – Aviation Industry Expo, Dallas, TX www.aviationindustryexpo.com March 19-21, 2008 - ODAM 2008, Sao Paulo, Brazil. firstname.lastname@example.org, http://www.prd.usp.br/odam2008/call_for_papers/odam_2008_english.html. March 26-27, 2008 – ACI-NA Air Cargo Symposium, Los Angeles, CA www.aci-na.org March 31-April 2, 2008 – SAFE Europe 15th Annual Symposium www.safeeurope.com April 1-2, 2008 – IATA “Wings of Change,” Santiago, Chile http://www.iata.org/events/woc2008/index.htm April 3, 2008 - 2008 Florida Student Conference for Human Factors and Applied Psychology, Daytona Beach, FL. http://www.erau.edu/omni/db/academicorgs/dbhfasd/currentnews.html April 7-10, 2008 - 49th AIAA/ASME/ASCE/AHS/ASC Structures, Structural Dynamics, and Materials Conference 16th AIAA/ASME/AHS Adaptive Structures Conference 10th AIAA Non- 5 Deterministic Approaches Conference 9th AIAA Gossamer Spacecraft Forum 4th AIAA Multidisciplinary Design Optimization Specialist Conference, Renaissance Hotel and Convention Center, Schaumburg, IL April 8-10, 2008 – Airport Expo 2008, Las Vegas, NV www.airportexpo2008.com April 8-11, 2008 - 8th International Symposium of the Australian Aviation Psychology Association, Sydney, Australia http://www.aavpasymposium.org April 8-14, 2008 – Sun ‘n Fun, Lakeland, FL http://www.sun-n-fun.org/content/ April 13-18, 2008 – 17th Simulation Interoperability Workshop/Behavior Representation in Modeling& Simulation, Westin Hotel, Providence, RI http://www.sisostds.org/index.php?tg=articles&idx=More&article=476&topics=123 April 14-17, 2008 – SAE World Congress, Detroit, MI http://www.sae.org/congress/ April 14-17, 2008 – AMC 2008, 59th Annual Meeting, Tulsa Marriott Southern Hills, OK http://www.aviation-ia.com/amc/upcoming/index.html April 14-17, 2008 - 17th Conference on Behavior Representation in Modeling and Simulation (BRIMS), Providence, RI. http://www.sisostds.org/index.php?tg=articles&idx=More&article=20&topics=10 April 14-18, 2008 – DoD Enterprise Architecture, The Florida Hotel and Conference Center, Orlando, FL http://eweb.ndia.org/eweb/DynamicPage.aspx?Site=ndia&Webcode=EventList April 15-17, 2008 – 2008 MRO Conference and Exhibition, Ft. Lauderdale, FL http://www.airlines.org/operationsandsafety/events/2008+MRO.htm April 15-17, 2008 – Maintenance Management Conference, Daytona, FL http://web.nbaa.org/public/cs/ April 22-23, 2008 – IATA Aviation and Environment Summit 2008, Geneva, Switzerland http://www.iata.org/events/environment/index.htm April 22-24, 2008 –World and Regional Aviation Training Conference & Tradeshow, Orlando, FL http://www.halldale.com/WRATS.aspx April 23-26, 2008 – Aircraft Electronics Association Convention, Wash, DC http://www.aea.net/Convention/FutureConventions.asp?Category=6 April 28 – May 1, 2008 - 15th AIAA International Space Planes and Hypersonic Systems and Technologies Conference, Dayton, OH 6 April 29-31, 2008 – 53rd NBAA Annual Corporate Aviation Safety Seminar, Palm Harbor, FL http://web.nbaa.org/public/cs/ April 29-May 1, 2008 – Flight Safety Foundation 53rd Annual Corporate Aviation Safety Seminar, Palm Harbor, FL http://www.flightsafety.org/seminars.html April 29 – May 1, 2008 – AHS Forum 64, Montreal, Canada http://www.vtol.org/ May 5-8, 2008 – 2008 JSEM Conference & Exhibition, Colorado Convention Centre, Denver, CO http://ndia.org/ May 6-8, 2008 – CAD/PAD Technical Exchange Workshop cadpad.ih.navy.mil May 13-14, 2008 – Inside Aerospace—An International Forum for Aviation and Space Leaders, Arlington, VA May 9-14, 2008 – Vision Sciences Society Annual Meeting, Grande Hotel, Naples, FL http://www.visionsciences.org/ May 11-15, 2008 - 79th Annual Scientific Meeting of the Aerospace Medical Association, Boston, MA http://www.asma.org/meeting/index.php May 12-15, 2008 – Aerospace Medical Association Aviation Physiology/Human Factors Seminar, Boston, MA http://www.asma.org/meeting/index.php May 20-22, 2008 - 8th Annual European Business Aviation Convention & Exhibition (EBACE 2008), Geneva, Switzerland www.ebace.aero May 27-28, 2008 – Shared Vision of Aviation Safety Conference, San Diego, CA http://www.aqp-foqa.com/Conferences/2008/index.html May 27-31, 2007 – 10th International Conference on Application of Advanced Technologies in Transportation, Athens, Greece http://www.trb.org/calendar/ June 1-4, 2008 – Third International Conference on Research in Air Transportation, Fairfax, VA www.icrat.org . NOTE: Papers are due January 31, 2008. June 9-12, 2008 - AUVSI Unmanned Systems North America 2008, San Diego Convention Center, San Diego, CA http://www.auvsi.org/symposium/2006/specialevents.cfm June 10, 2008 – ATCA Spring Scholarship Golf Tournament, Atlantic City, NJ http://www.atca.org/home.asp June 10, 2008 – ATCA/FAA/NASA Technical Symposium, Atlantic City, NJ http://www.atca.org/home.asp 7 June 16-20, 2008 – UPA 2008: Experiencing Holistic Usability, Baltimore. MD http://www.usabilityprofessionals.org/conference/ June 19-20, 2008 – Safety Survey in ATM Workshop, IANS, Luxembourg http://www.eurocontrol.int/corporate/public/site_preferences/display_event_list.html June 20-25, 2008 – Third International Conference on Cognitive Science, Moscow, Russia http://www.cogsci2008.ru/eng/ June 21-25, 2008 – ASHRAE Annual Meeting, Salt Lake City, UT http://www.ashrae.org/events/page/1382 June 29 – July 2, 2008 - XVIII World Congress of Safety and Health at Work, Seoul, Korea. www.aposho.org/index.jsp July 7-11, 2008 – 56th International Congress of Aviation and Space Medicine, Bangkok, Thailand www.iaasm.org July 14-17, 2008 – 2nd International Conference on Applied Ergonomics, Las Vegas, NV http://www.aei2008.org July 14-20, 2008 – Farnborough Air Show, http://www.farnborough.com/ July 15-19, 2008 – INCOSE 2008, Amsterdam, The Netherlands http://www.incose.org/symp2008/ July 20-25, 2008 – 29th International Congress of Psychology, Berlin, Germany www.psichi.org/conventions/convention_1220.asp July 28-August 3, 2008 – EAA AirVenture, Oshkosh, WI http://www.airventure.org/ August 5-9, 2008 - North American Congress on Biomechanics, Ann Arbor, MI. www.nacob2008.org/ August 6-9, 2008 – The Ninety-Nines Annual Conference, Anchorage, AK http://www.ninety- nines.org/events.html August 11-15, 2008 –SIG-GRAPH 2008, 35th International Conference on Computer Graphics and Interactive Techniques, Los Angeles Convention Center, CA http://www.siggraph.org/events/s2008 August 14-17, 2008 – American Psychological Association Convention, Boston, MA http://www.apa.org/ August 18-21, 2008 - AIAA Modeling and Simulation Technologies Conference and Exhibit, Honolulu, HI 8 August 18-21, 2008 – SAE Aviation Technology Conference, Century II Convention Center, Wichita, KS http://www.sae.org/events/watc/ August 19-21, 2008 – PAMA 2008 Aviation Maintenance Conference, Century II Convention Center, Wichita, KS http://www.pama.org/content.asp?contentid=67 August 31 – September 4, 2008 – 4th International Conference on Traffic and Transport Psychology www.icttp.com September 10-12, 2008 - 12th AIAA/ISSMO Multidisciplinary Analysis and Optimization Conference, Victoria, British Columbia, Canada September 14-18, 2008 - The 26th Congress of the International Council of Aeronautical Sciences including the 8th AIAA Aircraft Technology, Integration, and Operations Conference, Egan Convention Center, Anchorage, AK http://www.aiaa.org/ September 21-24, 2008 – Airports Council International Congress, Boston, MA www.airports.org September 22-26, 2008 – Human Factors & Ergonomics Society 52nd Annual Meeting, New York, NY http://www.hfes.org/ September 23, 2008 – Association for Aviation Psychology Annual Meeting, New York, NY http://www.avpsych.org/ September 23-26, 2008 – FIATA World Congress, Vancouver, Canada www.fiata2008.com/ October 1-3, 2008 - International Conference on Human-Computer Interaction in Aeronautics, Toulouse, France http://www.eurisco.org/hci-aero2008 October 1-4, 2008 – Biomedical Engineering Society Annual Fall Meeting, Renaissance Grand Hotel, St. Louis, MO http://www.bmes.org October 1-5, 2008 - Society for Physiology Research 48th Annual Meeting, Austin, TX http://www.sprweb.org October 6-8, 2008 – NBAA 61st Annual Meeting and Convention, Orlando, FL http://web.nbaa.org/public/cs/ October 14-16, 2008 - SSTI 12th Annual Conference on Innovation, Cleveland, OH http://www.ssti.org/ October 15-18, 2008 - University Aviation Association Conference, Denver, CO www.uaa.aero 9 October 20-23, 2008 – NDIA 11th Annual Systems Engineering Conference, Hyatt Regency Islandia, San Diego, CA http://ndia.org/ October 27-30, 2008 – DoD Maintenance Symposium and Exhibition, Denver, CO http://www.sae.org/events/conferences/aerospace/ October 27-30, 2008 – Flight Safety Foundation 61st Annual International Air Safety Seminar, Honolulu, HI http://www.flightsafety.org/seminars.html October 27-30, 2008 – 46th Annual SAFE Symposium, http://safeassociation.com/symposium.htm November 2-5, 2008 – ATCA 53rd Annual Conference & Exposition, Wash., DC www.atca.org November 4-6, 2008 – ACF 2008, Kuala Lumpur www.tiaca.org November 6-8, 2008 - AOPA Expo, San Jose, CA http://www.aopa.org/expo/ November 15-17, 2008 – Annual Meeting, Society for Judgment and Decision Making, Chicago, IL http://www.sjdm.org January 5-8, 2009 - 47th AIAA Aerospace Sciences Meeting Including The New Horizons Forum and Aerospace Exposition, Orlando, FL http://www.aiaa.org/content.cfm?pageid=1 January 11-15, 2009 – TRB 88th Annual Meeting, Wash, DC http://www.trb.org/calendar/ May 3-7, 2009 – 80th Annual Scientific Meeting of the Aerospace Medical Association, Los Angeles, CA http://www.asma.org/meeting/index.php May 27-29, 2009 - AHS 65th Annual Forum and Technology Display, Gaylord Texan Resort , Grapevine, Texas http://www.vtol.org/calendar.html August 10-13, 2009 – AUVSI Unmanned Systems North America 2009, Wash, DC http://www.auvsi.org/events/ October 20-22, 2009 - NBAA 62nd Annual Meeting & Convention, Orlando, FL http://web.nbaa.org/public/cs/amc/futuresites.php Note: Calendar events in Italics are new since the last newsletter 10 Comments or questions regarding this newsletter? Please contact Bill Berger at (334) 271-2928 or via e-mail at bill.ctr.berger @faa.gov 11