Rework Letter for Re-arrangement Proposal
one per credit agreement
Address of Credit Provider
Address Line 1
Address Line 2
Address Line 3
Address Line 4
To: Debt counsellor (Acting as the agent of the customer)
By fax/email: <insert details>
*delete that which is not applicable
Reference Number: <Debt Review Case REF NO>
DCRS Reference login number: <DCRS login ref no>
Dear <insert debt counsellor name>
Request for re-work of re-arrangement proposal
Customer Name: <insert customer name>
Customer ID: <insert customer ID number>
Account Description: <Account Description as per Credit Provider>
Account Number: <Account Number>
We refer to the application for debt review, in terms of section 86 of the National Credit Act 34 of 2005
and to the debt re-arrangement proposal dated <proposal date>.
The debt re-arrangement proposal contains an error and we kindly request that it be re-worked due to the
a) The assessment summary, restructuring proposal and/ or payment plan summary deviates from
the validation version on the Central Web Based Rules System.
b) The re-arrangement proposal is based on/ contains incorrect data and/or balances.
c) An account has been included in the re-arrangement proposal in error.
d) An account has been excluded from the re-arrangement proposal in error.
e) Other (free format message)
f) Additional notes (free format message) (put in details to support choice of (a) to (e)
If you have any queries, please contact us on:
<Insert name of manager>
Manager <Insert Credit Provider Name and department name>