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Cleaning Up The Meth Jean Shepard

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Cleaning Up The Meth Jean Shepard Powered By Docstoc
					MARCH 2004
                                             The
                                                      HHSA Connection                     SAFE, HEALTHY AND THRIVING COMMUNITIES




 Cleaning Up The Meth                                              health, law enforcement, judiciary, education, treatment,
                                                                   prevention, and intervention agencies. The Agency's
 Agency Participates in Bi-National Effort                         Alcohol and Drug Services is a key component in the
 to Reduce Regional Drug Problem                                   treatment facet of the operation. The unprecedented


 O
           n Feb. 1, the Agency helped kick off a joint effort     effort will include local, state and federal law enforce-
           between the U.S. and Mexico to eliminate the            ment and health officials in San Diego and Imperial
           regional production and use of methampheta-             counties, as well as Mexico.
 mine, or meth, by going after dealers and users, and pro-            Due to U.S. drug enforcement efforts, many meth labs
 moting education about the drug and treatment options.            have moved to Mexico. The DEA, in coordination with
   Meth, the most prevalent illegal drug in the San Diego          MSF, is working with Mexican officials to expand efforts
 region, is also known as speed, so officials dubbed a             on both sides of the border.
 new enforcement program "Operation Speed BUMP."                      Supervisor Dianne Jacob, a vocal advocate for the
 BUMP stands for Bring Us More Prisoners, Bring Us                 regional crackdown on meth and a strong supporter of
 More Patients, and Bring Us More Phone calls.                     the development of MSF, spoke at the kick-off. She out-
   Speed BUMP developed out of the regional Meth                   lined the basic message of Operation Speed BUMP:
 Strike Force (MSF), which is a multi-disciplinary group           "If you have a problem with meth, sooner or later,
 of 70 member organizations and agencies, including                we're coming to get you. So get yourself into treat-
 local, state, and federal representatives from public             ment before you have to go to prison."



 CLASSY CLASSIFICATIONS: NORTH INLAND REGION                         A Message from
 The SIDS Expert                                                     Jean Shepard,
 Promoting Community Awareness                                       Agency Acting Director
 I ncreasing(SIDS) isDeathof Diane
             community awareness
   of Sudden Infant
 Syndrome             one
                                                                     L    ike every year, this March
                                                                          brings a number of retire-
                                                                     ments. While we express our
 Hall's top priorities.
                                                                     gratitude for years of dedicated
   Hall, public health nurse manager
 in the North Inland region, serves                                  service, and wish our soon-to-
 as the Agency's SIDS coordinator.                                   be former co-workers well, we
 She is notified anytime an infant                                   also feel the temporary discom-
 dies suddenly with no other expla-                                  fort of change, along with the energy of opportunity.
 nation for the death. She also                                         These days, budget considerations guide our evolu-
                                       Hall (sporting a necklace     tion more than usual. For instance, this month Betty
 sends public health nurses to sup- she made) helps families
 port grieving parents.                deal with death.              Morell (after 33 years of service!), is retiring from her
   Thankfully, SIDS numbers are                                      position of South Region General Manager (GM).
 going down, she says - the latest figures show that it              Rather than simply filling her position with a new
 has declined 64 percent between 1991 and 1998.                      employee, current GMs Rene Santiago and Nick
   Hall promotes the American Academy of Pediatrics'                 Macchione will each take on additional responsibili-
 "Back to Sleep" campaign in the community. One of her               ties to ensure that all programs run smoothly despite
 own campaigns involved making tiny T-shirts for babies              the loss. This is one example of continued commit-
 that read "Put Me On My Back to Sleep." She is presi-               ment to excellent services, with fiscal prudence in
 dent of the Southern California SIDS Advisory Council.              mind. By working together, we can make the best of a
   Hall also enjoys collecting rocks for silversmithing              challenging situation.
 projects, and often wears her own home-crafted jewelry.                                               Jean S hepard
                                                                                                                                   1
Central/North Central Region
Finding the Bright Side of Taxes                           community-based agencies to establish volunteer
                                                           income tax assistance for working families. Last
Free Services Help Folks Get                               year, pilot sites completed more than 800 returns
Earned Income Tax Credit                                   (570 from the Central Region). This year the goal


O
        n January 31st, the Central Region kicked          is to complete 2,000 returns and have $3 million in
        off the tax season with a bang! Supervisor         federal refunds.
        Greg Cox and Central Region Deputy                     In addition to the Bronze Triangle, the three
Director Rene Santiago were on hand at the                 other tax assistance sites in the Central Region
Bronze Triangle opening the doors for income tax           include the Diamond Neighborhoods, Jackie
                      season. Here, and at other           Robinson YMCA and the Home Start City Heights
                                  locations throughout     Tech Center. For locations in the other five regions,
                                   the County, resi-       call the County-funded hotline at (877) 816-3482.
                                   dents can get free
                                   assistance in prepar-
                                 ing their taxes.          Taking Healthy Action
                                      The IRS esti-        Employee Wellness Initiative Launched

                                                           N
                                mates that more than            orth Central Region (NCR) has launched its
                               $25 million dollars went         2003/04 Employee Wellness Initiative as part
                              unclaimed in the 2001        of the County's Work Safe/Stay Healthy goal. The
                             tax year.                     objective of the Employee Wellness Initiative is to
                              These tax preparation        provide NCR employees with information about
                           sites are focused on help-      the benefits of choosing a healthier lifestyle through
                        ing the low income families        a variety of activities, resources and services.
claim these monies. Many believe that if they don't            A brief survey was sent to all NCR staff to gath-
owe any taxes, they don't need to fill out the forms,      er information about their needs and how they feel
and as a result millions go unclaimed.                     about their general health. Results from the survey
    The maximum refund this year is $4,294 for a           will help determine activities and events that pro-
family with two or more qualifying children. The           mote healthy lifestyles and a safe work environ-
income limit to qualify for the EITC is $34,692 for a      ment. All activities will be designed for maximum
married couple with a least one child.                     staff involvement and activity and tailored to meet
    In a continued effort to support working families,     the areas of interest identified by the survey.
the County Board of Supervisors voted to expand                Future events may include a fitness competi-
the program to all six Regions. With more than             tion, health fairs, and specific presentations on
$300,000 in grants, the County provided funding to         health related issues.



Tid Bytes - Information Technology Division
Did you know...A password is restricted information and is not to be shared with anyone under any cir-
cumstance. For more info, click below:
      http://hhsa_intranet.co.san-diego.ca.us/itd/docs/pwpolicy.pdf
      http://cww.co.san-diego.ca.us/cit/transition/pdf/pwordtips.doc



Training & Development - Group Human Resources
Look for new and ongoing required and career development classes in the Quarterly Calendar, distrib-
uted by group e-mail, or check out:
      http://www2.sdcounty.ca.gov/hhsa/ServiceDetails.asp?ServiceID=719
      http://hhsa_intranet/tdc/calendar.asp (access restricted to County employees)
                                                                                                                    2
North Coastal/Inland Regions
Cutting to the Chase                                             families and seniors
                                                                 in North County,"
Regional Budget Forum Attracts North                             said Nick
County Leaders                                                   Macchione, HHSA


M
           ore than 70 North County Executive                    Deputy Director.
           Directors, CEOs, elected officials and other          "We must continue
           leaders gathered on Thursday, February 26             the dialogue, in
for the North County Budget Impact Forum. Co-                    good times and
                                            hosted by the        bad, and the suc-
                                                                                       Breakout sessions provide an opportunity
                                            HHSA North           cess of this event is for detailed discussion.
                                            Coastal/North        evidence of the
                                            Inland Regions       commitment and trust of our regional leaders."
                                                                     After hearing presentations by Macchione and
                                            and Palomar
                                                                 Terry Hogan, HHSA Finance Director, on the impacts
                                            Pomerado Health,
                                                                 of the State budget cuts on County programs, atten-
                                            the event provided
                                                                 dees participated in one of six breakout discussions
                                            information on
                                                                 facilitated by members of the HHSA Executive Team.
 HHSA Deputy Director Nick Macchione pres-  potential budget
                                                                 Palomar Pomerado Health provided a catered lunch.
 ents information on budget impacts.       impacts as well as
                                                                     A summary document from the forum is being
a venue for community partners to discuss other cuts
                                                                 developed in collaboration with Palomar Pomerado
North County health and human service programs
                                                                 Health and will be distributed to attendees, other
are experiencing, now and in the coming months.
                                                                 community partners, the Agency Executive Team and
     "Our goal with this forum was to engage our com-
                                                                 others in early March. For more information, please
munity partners in an honest discussion of what cuts
we are all facing, and what this means to children,              contact Carey Riccitelli at (760) 740-4130.



South Region
Working Hard to Stay Healthy
Committee Formed to Promote Wellness


M
         ore than 80% of South Region staff want
         healthier choices offered in their office               extra mats at entrances on rainy days to prevent
         vending machines. Two-thirds of all                     falls on slippery wet floors.
employees do not exercise at least 30 minutes                        The committee has now broadened their mis-
daily, although the same percentage would consid-                sion to encompass general employee health pro-
er taking a fitness class at work if it were offered             motion. A free lunch-hour nutrition class was
during lunch or at the end of the day. These are                 offered to educate employees on how to eat better,
some results of a survey conducted recently by the               and a walking club was started to encourage staff
South Region's Illness and Injury Prevention                     to take their breaks and increase physical fitness.
Committee. The information will be used by the                   The information collected
committee to more effectively promote worksite                   in the new survey
wellness.                                                        suggests that
    The South Region Illness and Injury Prevention               there is still
Committee, comprised of staff from all South                     much that can
Region programs, was formed a year ago to brain-                 be done to help
storm ways to prevent staff injury and thereby                   South Region
reduce the region's high workers' compensation                   employees "work
claim rate. The group analyzed injury reports and                safe, and stay
quickly acted to implement several relatively simple             healthy."
measures to prevent injuries, such as laying down
                                                                                                                                  3
Mental Health
Firestorm Review                                          contractors continue
                                                          to provide to the
Team expertise serves a variety of needs                  community:


L
       ast fall, the devastating fires that affected so     Coordination with
       many in San Diego were a real test of                other disaster
       courage and generosity. And, they tested how         response organi-
well we are prepared to handle a large-scale disas-         zations
ter. From the onset of the fires and continuing up to       Participating in
today, one major consideration is the mental health         local community
of San Diego County residents. All of us have been          meetings to
affected to some degree, and this calls for a wide          identify community
range of services.                                          needs
     Prior to the firestorms, San Diego County              Providing educa-
Mental Health Services (MHS) had trained 300                tion about mental
clinicians and community partners in Critical               health disaster
Incident Stress Management response. This earlier           response and
effort enabled the County to deploy trained staff           stress manage-
into the field readily and confidently, to provide          ment
immediate mental health disaster response servic-           Identifying those
es to evacuees, survivors and first responders.             who may need cri- Lauren Beauchamp, Special Ed. Services
                                                                                 Assessor for the AB2726 program in
     Seven Red Cross shelters were established              sis counseling       Central, serving at the Alpine LAC.
within 24 hours of the onset of the fires. MHS was          and/or support
asked to support the shelters and later the Local           groups, or more intensive mental health services,
Assistance Centers (LACs) seven days a week                 and connecting them with ongoing services
with a minimum of two mental health clinicians per          Working with special populations such as youth
day, through the middle of December. Within the             and older adults
first week following the firestorms, 158 mental               Services are provided through the FEMA grant
health staff had already been deployed to provide         at no charge to the public.
crisis counseling support services, information and           Initial requests were for immediate basic needs
linkage. Crisis intervention has also been available      such as food, clothing and shelter. Now, increased
through the 24-hour Access and Crisis Line.               numbers of requests are coming in for crisis coun-
     San Diego was one of three counties included         seling and support groups. MHS has applied for an
in a State mental health grant funded by FEMA to          additional nine-month grant to meet these requests
provide immediate crisis counseling and interven-         through November 2004 and is optimistic it will be
tion services from October 26, 2003 through               approved.
February 24, 2004.
     To meet the increased demand, two contractors
were hired to provide short-term, intensive out-          MENTAL HEALTH SERVICES AT
reach services to the impacted communities, with          WINTER SHELTER FOR SINGLE ADULTS
the County providing grant coordination and liaison       Telecare (REACH) and Episcopal Community
with the State. New Alternatives provides crisis          Services (Friend to Friend) have joined North
counseling and educational outreach in the North          Central and Southeast Regional Mental Health
Inland/Central Regions of the County, and                 Clinics to provide triage, information and referral
Community Research Foundation serves the East             for single adults at the Newton Tent shelter from
Region and Ramona. Services are available to              5-7 p.m., Monday through Friday.
people who resided in the Presidential Declared             Mental health services have been provided
Disaster area, even if they have relocated else-          since December and will continue through March
where in the County.                                      20th, at 16th and Newton in San Diego. For
     Some of the important services the two               shelter information, click here
                                                          www.sannet.gov/press/031211.shtml
                                                                                                                       4
Public Health
When Disaster Strikes
A new fleet of specialty nurses are ready to help

T
        he new Bioterrorism (BT) Public Health Nurses (PHNs) are an example
        of enhancements made to public health capacities since September
        11th, 2001. Funded by federal BT dollars, each HHSA Region in San
Diego County has one full-time BT PHN. What exactly do they do?
     For starters, the BT PHNs conduct communicable disease case
investigations for the Community Epidemiology Division, giving them the
experience needed to respond to large outbreaks of disease or BT events.
Additionally, by visiting patients and families in their homes, PHNs use their
unique assessment skills to identify other public health issues and make
appropriate referrals.
     They recently played key roles in the smallpox vaccination program and
the Operation Safeguard Mass Vaccination exercise. With their leadership,
130 smallpox responders have been vaccinated in the County and 116 staff
received instruction on mass prophylaxis clinic operations. They were also
instrumental in coordinating the basic Workforce Readiness and
Preparedness training to more than 5,000 HHSA employees, or 93.3%,              Mimi Llamado, Central BT PHN, pic-
exceeding our Quality First goal of training at least 75% in the first quarter. tured second from left with other
     Firestorm 2003 tested the preparedness activities of the BT PHNs. Their HHSA employees at Operation
                                                                                Safeguard San Diego.
involvement in updating regional communication plans allowed the Agency to
provide 1,020 nursing hours to 13 Red Cross shelters during that fateful week. They also served as
liaisons to health care and disaster preparedness partners. They’re a busy group!



Aging & Independence Services
Seniors Reach for                      who will talk on "Marketing a                   Helping Each Other
                                       Positive Image of Aging," and
the Summit                             Phyllis Moen from Cornell                       Seniors and kids definitely
Upcoming event slated to               University who will talk on "Work               have something to share
enlighten and inspire                  as a Component of Retirement."
                                                                                       A   IS has also helped kick off
                                                                                           an intergenerational compo-


A
       ging & Independence                                        Aging Summit
                                                                  featured speaker     nent to the First 5 program.
       Services has been focus-                                   George E.            Some 11 agencies in the county
       ing on creating a new                                      Vaillant, M.D., is
                                                                  Director of the      are being funded by the First 5
image of aging and on helping                                     Harvard Study of     Commission to bring older
individuals see a productive,                                     Adult
                                                                  Development,         adults and children ages five
meaningful life when they look at                                 and a                and under together for the mutu-
their present and future.                                         researcher, psy-
                                                                  chiatrist at         al benefit of both. AIS is assist-
     As a part of this goal, AIS is                               Brigham and          ing with the recruitment and
sponsoring the 2004 Aging              Women's Hospital, and professor at the
                                       Harvard Medical School.                         training of the senior mentors,
Summit to be held April 19 at the
                                                                                       who will receive a stipend.
San Diego Concourse in down-
town San Diego. The featured               The Aging Summit is open to
                                       the public, and will include lunch.             If you know of any adult age 55
speaker will be Harvard psychia-                                                       and older who might be inter-
trist George Vaillant, author of       The cost is $20, or $10 for sen-
                                                                                       ested in working with children
the book "Aging Well." Other           iors age 60+, students and per-
                                                                                       ages 5 and younger, and/or their
speakers include communica-            sons with disabilities. To register,
                                                                                       families, have him/her call AIS
tions specialist Marvin Waldman,       call (800) 827-4277.                            at (800) 510-2020.
                                                                                                                            5
Support Divisions - Compliance Office
Who Ya Gonna Call?
HHSA Compliance Office is ready to hear from you


A
      s part of ongoing efforts to ensure that Agency clients receive services in accordance with
      applicable federal and State laws and guidelines, HHSA has established an anonymous
      Compliance Hotline. This hotline provides a way for employees to direct any questions or concerns
they might have about billing, confidentiality, or conduct issues without fear of retaliation. Employees can
also call the Compliance Office directly (anonymously if they wish) at (619) 515-4244 or report their
concerns directly to their supervisor or manager. All employees will soon receive a letter and other
materials regarding the new hotline.
   All employees are encouraged to review HHSA's Compliance Policies and
Procedures. The policies can be found in Section M of the HHSA
Manual of Policies and Procedures on the County Intranet at:

http://hhsa_intranet.co.san-diego.ca.us/policy/index.html

    HHSA recognizes that its greatest strength lies in the talent and
skills of employees who perform their jobs competently and
professionally and who daily live up to the Agency's Compliance
motto:

"An ethical workplace is your right...and your responsibility."




Child Welfare Services
No Empty Nest
                                                       building activities which helps them contribute posi-
Graduating foster teens keep on                        tively to their living environment. A case manager is
learning - and working - at home                                               on-site to help the graduates


S
       an Pasqual Academy, which is the                                        fill out college, scholarship and
       County's residential educational                                        job applications, help them
       campus for foster teens, has                                            develop their Transitional
a successful Transitional Living                                                  Independent Living Plan and
Program on campus. Two                                                                support them as they
homes on the campus                                                                        make their way into
have been designated                                                                        adulthood.
for this program, with                                                                          With 32 students
more homes becoming                                                                         slated to graduate
available by June 2004.                                                                     high school in June
     Currently, there are                                                                 2004, the Transitional
nine graduates of the                                                                  Living Program will con-
Academy who are living in                                                              tinue to grow and devel-
the homes. Program partic-                                                             op, not only in the popu-
ipants must attend college                                                             lation, but also in the
and/or work. They also par-                                                            enthusiasm and opti-
ticipate in chores, food                                                               mism that the graduates
preparation and community                                                              bring with them!

                                                                                                                   6
Support Divisions - Information Technology
Let’s Get this Data Sorted                                 requesting for years. Features that will streamline
                                                           communications between workers, store scheduling
New computer system will revolutionize                     information, eliminate the need for large batch print-
information gathering and usability                        ing (CalWIN keeps forms online), provide quick links


I
    f your relationship with technology is love/hate,      to reference materials, extensive online help capa-
    get ready to be happy. A new, multi-million dollar,    bilities, real time updates...and the list goes on.
    18-county effort is underway to provide a vastly            Getting to implementation day (sometime within
improved information system that will especially help      the next few years) still requires a huge effort of
those in all facets of Public Assistance.                  planning, coordinating and managing, and here is
    The CalWORKS Information System, or                    where the real challenge lies. Since this system will
CalWIN, is designed to replace the aging main-             cross many business unit boundaries, a true coali-
frame-based Case Data System (CDS). For San                tion of staff and resources coupled with a common
Diego County, the project is being managed by the          goal has been assembled.
Information Technology Division using tireless and              Although needs differ, the Agency’s requirement
talented resources from throughout the Agency,             is the same: supply exceptional service to the public
specifically from Policy and Program Support               while maintaining an efficient and function-rich
Division and from the Public Assistance Staff. The         environment.
CalWIN system looks to revolutionize the business               The CalWIN project truly is about working
of collecting assistance data, performing eligibility      together, be it 18 counties, or 18 sets of departmen-
calculations, facilitating State reporting and to trim     tal users. And, the new system will hopefully raise
error rates.                                               the bar regarding how we leverage and apply tech-
    The CalWIN system includes many features that          nological solutions to our ever-growing business
HHS's (Formerly eligibility technicians) have been         needs, thus ensuring our ability to serve and lead.



HHSA Overview - Aging & Independence Services -                                           hyperlinked!
                                                           In-Home Supportive Services (IHSS) provides per-
 Each month, the HHSA Connection will feature              sonal care and domestic services for income- and
 the services of the Agency’s different divisions,         need-eligible aged, blind and disabled persons.
 to provide a broad overview of the Agency.                Multipurpose Senior Services Program (MSSP)
 This month, the series kicks off with AIS - you           provides case management services for seniors age
 just might be surprised at all they do.                   65 and older who are eligible for Medi-Cal and are at
                                                           risk for institutionalization.



T
       he County of San Diego's Aging &                    Management and Assessment of Social and
       Independence Services (AIS) serves older            Health Needs (MASH) serves frail and disabled
       adults, disabled persons, those at risk of abuse,   adults age 60 and older, who are at risk of nursing
and others who would be at risk of institutionalization.   home placement and ineligible for other care man-
                                                           agement programs.
AIS is the only single public or private organization
for seniors in the county that combines so many            HomeAssist helps frail seniors 60 and older maintain
services under one jurisdiction, and sets the standard     independence through homemaker, respite, escort
for integration of services throughout the country.        and money-management services. Enrollment is lim-
Most of these services are accessed through the AIS        ited; priority is given to low-income seniors.
Call Center, (800) 510-2020 or (800) 339-4661 for          Linkages serves adults 18 and older who are at risk
persons calling from outside San Diego County.             of institutionalization and are ineligible for other care
                                                           management programs.
Home-Based Services
AIS assists elderly and disabled clients to remain         Family Caregiver Support Program services
                                                           include support groups, respite, counseling and help
independent in their homes as long as safely possi-        with resources.
ble by linking them with appropriate services:                                              Continued on page 8
                                                                                                                       7
Continued from page 7                     Project CARE is a community net-          Thanksgiving dinners delivered by
                                          work program that enables home-           volunteers.
Protection and Advocacy                   bound adults to live independently in
Services                                                                            Education and Enrichment
                                          their own homes. Services include
AIS ensures the right to safety and       "Are You OK?" phone checks, Vial          Services
dignity with the following services:      of Life to store medical information,     AIS encourages seniors and per-
                                          minor home repair program, and a          sons with disabilities to broaden
Adult Protective Services (APS)
                                          Safe Return program for the memory-       their awareness of the community
serves adults 65 and older, and
                                          impaired.                                 and participate:
those 18 and older with disabilities,
who are harmed or threatened with         Veterans Services Office assists          RSVP (Retired & Senior Volunteer
harm. APS investigates cases of           veterans and their dependents and         Program) urges adults 55 and older
neglect, abandonment, and physi-          survivors in obtaining benefits from      to volunteer at nonprofit and public
cal, financial or sexual abuse. After     the federal, state and local agencies     agencies. RSVP volunteers serve
a report of suspected abuse comes         administering programs for veterans.      schools, hospitals, day care centers,
to the Call Center (800) 510-2020,                                                  libraries, senior centers, police sta-
an assessment is made, with rec-                                                    tions, animal shelters and hundreds
                                          Health Independence Services              of other community organizations.
ommendations on how the situation
                                          Since enjoyment of life is predicated
can be improved. Referrals to other                                                 Intergenerational Program pro-
                                          on good health, it is not surprising
programs often follow, along with                                                   motes projects throughout the coun-
                                          that a number of AIS services are
emergency provisions for food,                                                      ty that bring young people and older
                                          health-focused:
shelter, or in-home aid. Abuse calls                                                adults together for mutual benefit.
can be made 24 hours a day.               Health Promotions Program
Reports are confidential.                 informs and motivates seniors to          Outreach & Education Team pro-
                                          take responsibility for their own good    vides mandated training about elder
Senior Mental Health Team does            health through a lifestyle of proper      and dependent adult abuse. Team
in-home assessments and initiates         nutrition and adequate exercise. A        members are also building regional
help for persons age 55 and older         network of senior organizations,          action networks to identify needs for
with mental disorders. Help includes      health care organizations, hospitals,     seniors and adults with special
crisis intervention, psychiatric          pharmacists, dietitians and nurses        needs, plus promote Project CARE.
evaluation, counseling and case           participate in this program.
management.
                                          Feeling Fit Clubs, a program of the                         County of San Diego
Long-Term Care Ombudsman                  Health Promotions Team, offer spe-                          Health and Human Services Agency
Program provides advocates for            cialized exercise classes that meet
residents in long-term care facilities.   regularly at sites throughout the                     Board of Supervisors
These advocates maintain a pres-                                                     Greg Cox, District 1        Dianne Jacob, District 2
                                          county. The focus is to help older         Pam Slater-Price, District 3 Ron Roberts, District 4
ence in the facilities; respond to,       adults improve their balance, strength                     Bill Horn, District 5
and resolve, complaints; act as           and flexibility in a fun setting.                   Chief Administrative Officer
mediators; support residents' rights;                                                                 Walter F. Ekard
and witness certain legal docu-           Senior Dining Centers provide
                                                                                            Health and Human Services Agency
ments. Visits by ombudsmen are            people 60 years and older with at                           Acting Director
unannounced, and discussions with         least one hot, nutritious meal each                          Jean M. Shepard

residents are confidential. Phone:        weekday, served in a social setting.            The HHSA Connection is produced by the
(800) 640-4661 or (858) 560-2507.         The meals provide peer contact,              Office of Media and Public Affairs, a section of
                                                                                           the Health and Human Services Agency
                                          access to information, plus activities                Strategy and Planning Division
Public Administrator/Public               at the dining sites.                                               Editor
Guardian acts as conservator of                                                                       Jennifer Mallory
estates for those in danger of losing     Home-Delivered Meals serve                                  Section Editors
assets. The office also handles           adults 60 and older who are home-           Mental Health: . . . . . . . . . . . . . .Bonita Maglidt
estates of deceased persons and           bound. A hot meal is delivered each         Public Health: . . . . . . . . . . . . . . . . .Pete Sison
arranges for the final disposition of                                                 Alcohol & Drug Services: . . . . . . . .Ron Yardley
                                          weekday and frozen meals are                Aging & Independence
those deceased without assets.            provided for the weekends.                     Services: . . . . . . . . . . . . . . .Denise Nelesen
Phone: (858) 694-3500.                                                                East Region: . . . . . . . . . . . . . .Eve Leon-Torres
                                          MOMeals supplements private-                Central/North Central Regions: . . .Elise Lorentz
Edgemoor has long-term, skilled           sector meal services to the home-           North Region: . . . . . . . . . . . . .Nina Constantino
nursing care for patients not easily                                                  South Region: . . . . . . . . . .Sharney McLaughlin
                                          bound elderly. MOMeals provides             Child Welfare Services: . . .Debra Zanders-Willis
cared for in private-sector facilities.
Edgemoor also includes rehabilita-        hot, nutritious daily breakfasts to the     Financial & Support Services: . . .Marion Morris
                                                                                      Information Technology: . . . . . . . . .Maria Tellez
tion therapies and a psychiatric unit.    most-frail elders, plus festive             Resource Development: . . . . . . . . .Lynn Eldred

                                                                                                                                                   8

				
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