Controlling by taminulislam



Definition of controlling: Monitoring and correcting ongoing activities to facilitate goal

                                       Types of controlling

Bureaucratic control: A form of organizational control characterized by formal and
mechanistic structural arrangements.

Clan control: An approach to organizational control characterized by informal and organic
structural arrangements.

Strategic control: Control aimed at ensuring that the organization is maintaining an effective
alignment with its environment and moving toward achieving its strategic goals.

                                       Steps in controlling

   •   Establishing standards and methods for measuring performance.

   •   Measuring the performance.

   •   Determining whether performance matches the standard.

   •   Taking corrective action

                               Requirements for effective control

Matching controls to plans and position: Techniques of control need to be changed and
adjusted to circumstances or a given stage and time.

Ensuring flexibility to control: The control system is to be flexible so as to accommodate
changed circumstances.

Ensuring accuracy: The control system should be designed on accurate information.

Seeking objectivity of controls: The control system should be able to provide objective

Achieving economy of controls: In order to be effective, controls must be worth their cost.

Tailoring control to individual managers: control systems and information should be useful to
managers in their given situations.

Pointing up exceptions: An effective control system can accommodate exceptions.

Fitting the system of control to the organizational culture: An effective control system is
commensurate with organizational culture.

Ensuring corrective action through control: In case of failure, control systems should be able
to expose them, hold the responsible persons to account for and take corrective measures.


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