"Business Development Relationship Management in Richmond VA Resume John Saelens"
John F. Saelens 804.822.8666 firstname.lastname@example.org http://www.linkedin.com/in/johnsaelens SUMMARY A Diversified Executive with a proven track record leading technology and financial service companies. Broad experiences in general management, business development, strategic planning, asset management client relations as well as success in startups and turnaround strategy. A Pragmatic leader, who organizes, optimizes and overachieves business objectives. Areas of expertise include: Business Development Delivery Executive Project Management Relationship Management P & L Management International Management & Strategy PROFESSIONAL EXPERIENCE FISERV, INC, Brookfield, WI 2001-2012 Senior Vice President Held various positions with this Fortune 500 Company, providing transactional processing and e-commerce internally and externally, internationally and domestically focusing on $10 to $100 billion financial institutions. Member of Sales Pursuit Team that that won $100M Award from the FDIC. Developed the model and recruited a team of 40 professionals to provide for the asset management and accounting portion for banks identified for Receivership by the FDIC, realizing a 60% net operating profit. Managed a project to obtain GSA Schedule recognition and brought current in less than 5 months a $25M Accounts Payable and Receivable Billings project that was a year in arrears. Sourced and led the initial pursuit for a $50M contract with Wespac Bank of Australia for internet banking and electronic payments. Authored document recommending the consolidation of numerous business units into one international entity that would result $50M in operating savings and show one face to Clients/Prospects. Instrumental in turning around client satisfaction from dissatisfied to very satisfied within six months for a $500M contract involving the three largest banks in Australia. Relationship manager for several major regional banks where sales quotas were met or exceeded 5 out of 8 years eligible. ELLIPTUS TECHNOLOGIES, Richmond, VA 1999 - 2001 President and COO Led a wholly owned subsidiary for a Fortune 1000 Company that delivered technology across all 48 states. Managed a $12M budget of 150 professionals. Reorganized an underperforming software development company that was burning several million dollars a month developing an enterprise accounting and title insurance package without success. Delivered a successful solution from alpha to “go live” to over 800 end users nationwide in less than 18 months. FISERV, INC, Brookfield, WI 1993-1999 Senior Vice President Recruited to assist with turning around an established but struggling software business unit focused on the mortgage banking industry and was responsible for product development, customer care, conversions, and sales and marketing. Twice awarded Sales Manager of the Year. Met or exceeded sales quota 3 out of 5 years eligible resulting in over $10M in annualized revenue. Took the lead to acquire a $2M company that focused on mortgage origination. Grew the mortgage origination group to $20M in annualized revenue in less than 3 years. John F. Saelens Page 2 RELATED EXPERIENCES METROPOLITAN MORTGAGE SERVICES, Bethesda, MD Principal Created Start up first of its kind business process outsourcing model for the mortgage industry. Developed over $2M of annualized revenue then sold to competitor. BOWEST CORPORATION, La Jolla, CA Senior Vice President Managed the 3rd largest mortgage servicing company in the country consisting of over 900 professionals. Developed and implemented process reengineering in order to achieve 30 -50% improvements in delivery and productivity. EDUCATION B.A., Knox College, Galesburg, IL B.S., California State, Fullerton, CA ACKNOWLEDGEMENTS & APPOINTMENTS Authored articles for Mortgage Banking Magazine: “Thinking Outside of the Box in Mortgage Servicing” “Time to Think Differently Toward Mortgage Originations” Recipient of MBA’s S.W. Thompson Award Director: First Commonwealth Savings Bank Director: Skyline Financial Services