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First Insurance Introduces Lower Auto Insurance Rates and

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First Insurance Introduces Lower Auto Insurance Rates and Powered By Docstoc
					NEWS RELEASE

FOR IMMEDIATE RELEASE
Monday, March 14, 2011

                                                                                        Contact:
                                                                             Stephen J. Tabussi
                                                                                  Vice President
                                                                   First Insurance Co. of Hawaii
                                                                                 (808) 527-7695


   FIRST INSURANCE INTRODUCES LOWER AUTO INSURANCE RATES AND SELF-
   SERVICE PORTAL WHERE CUSTOMERS CAN QUOTE AND BIND AUTO POLICIES


HONOLULU – First Insurance Company of Hawaii, Ltd. (FICOH) is introducing a new way for
Hawaii drivers to purchase their auto insurance, as well as new, lower rates that can save
customers up to hundreds of dollars. Now, customers can get a free quote and purchase their
auto insurance policies using a self-service online portal at www.ficoh.com, or by calling
FICOH at 527-7722 (or Neighbor Islands 800-272-5202) to speak to a sales advisor.
Customers can also get a quote and purchase a First Insurance auto policy through their local
independent insurance agent.


First Insurance is launching its new auto insurance rates and sales and service platform as the
company celebrates 100 years of insuring Hawaii’s people and businesses. First Insurance
was also recently voted Hawaii’s “Best Insurance Company” in the March 2011 issue of
Honolulu Magazine.


“Our goal is to provide the self-service online functionality that customers are looking for when
shopping for auto insurance, while still harnessing the expertise offered by First Insurance’s
independent agency force and continuing to provide the high quality service that our
customers expect from a Hawaii insurance company,” said Allen Uyeda, FICOH president and
CEO. “Our new sales model allows us to do that by providing an online portal for customers




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First Insurance Company of Hawaii Goes Live with New First Auto Program
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looking for speed and convenience, plus the option of speaking to a FICOH sales advisor or
their independent agent when they want personalized assistance and advice.”


Once their policy is bound, all First Insurance personal auto policyholders are provided the
services of an independent agent who can assist them if they experience a claim or need to
make a change to their coverages. Policyholders can also use FICOH’s online portal to view
and print their policy information, make payments and report claims.


“Clearly a great opportunity exists for us to meet evolving customer habits and expectations,”
said Tony Abad, vice president of FICOH’s Personal Lines Underwriting division. “We are
confident the new technology platform we have implemented will enable FICOH and its
agency partners to provide Hawaii customers with the speed, convenience and service they
expect when shopping for car insurance.”


Founded on August 11, 1911, First Insurance Company of Hawaii, Ltd. is the oldest and
largest property and casualty insurer domiciled in Hawaii, with assets of $606.8 million,
liabilities of $368.6 million and policyholders’ surplus of $238.2 million at December 31, 2010.
First Insurance enjoys an “A” (Excellent) rating from A.M. Best Co., whose ratings are widely
recognized as a benchmark of an insurer’s financial strength. First Insurance has also been
named to the Ward’s 50 list that recognizes the nation’s top 50 property and casualty
insurance companies. Proud of its broadly experienced, service-oriented staff, First Insurance
employs more than 300 insurance professionals and distributes its products through 28
independent general agencies. It has claims personnel on Oahu, Kauai, Maui and the Big
Island. First Insurance is jointly owned by CNA Financial Corporation and Tokio Marine &
Nichido Fire Insurance Company Ltd.


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