"Account Manager Sales Business in NYC NY Resume Bonnie Godfrey"
Bonnie Godfrey Lake Hopatcong, NJ 07849 973-663-2806(H) /201-207-5842(c) email@example.com SALES DIRECTOR / EXECUTIVE ACCOUNT MANAGER Sales professional with focus on relationship selling, growing and retaining existing business and managing relationships. Develop creative sales strategies, account plans, preparing proposals for partners. Drive channel loyalty, technical competency, revenue growth. Conduct sales calls via phone webinars, in-office meetings/presentations. Known for ability to turn around ‘at risk’ relationships. Reliable worker with enthusiasm for building business. Excellent communication skills and outstanding interpersonal skills. Deadline oriented. Work closely to report timely updates to management. Worked with Sales Force CRM. Multiple honors for exceptional sales revenue performance. Co-ordinate account teams, SE’s, Offer Management, Inside Sales, Credit. SKILLS/TECHNOLOGIES Traditional Voice, Broadband, SIP, VOIP, IT Services, MPLS, Web presence e commerce, email solutions, Managed Hosting, Virtual PBX, QOS from handset to cloud, Instant messaging, Data, Internet, Video, Managed Services, Private Networks, Conferencing, P to P, Flexible bandwidth, Ethernet, Ring Topology, Data Networking, IP Voice, Security, Cloud Computing, Strong Leader, Self Starter, Strong Sense of urgency, professional acumen. I have a knack for living out of one bag, so travel is not a problem. I’m incapable of pitching something I myself don’t wholeheartedly believe in. I have a passion for uncovering unique and compelling ways that people are using a product, service and revel knowing that I can improve things for them and make their business run more smoothly and efficient. PROFESSIONAL EXPERIENCE BROADVOX –NJ MARCH 2011 – SEPTEMBER 2011 Director, Channel Sales Recruit agents to enable VARs, Master Agents, Independent Agents, and System Integrators to create a residual revenue stream while selling more of their core products. Increasing revenues and profits through improved customer retention. Focused on providing customers with the best VOIP/SIP implementations and phone service. Managed 20 independent partners Top Recruiter of independent VARS Optimum Light path– Oakland, NJ FEBRUARY 2010 – SEPTEMBER 2010 Manager, Channel Sales Recruited 45 independent telecom agents within NJ, NY, and CT. Qualified customers for agents with CRM tool Completed pricing for agents. Coordinated meetings with sales engineers and direct reps. Developed proposals for agents and met with customers. Trained agents on products, pricing and network. Qwest Telecom – Florham Park, NJ MARCH 2000 – APRIL 2009 Manager, Channel Sales recognized as a top performer and awarded Circle of Excellence Award, Leadership Excellence Award, multiple Eagle Awards and Destination Beyond Award. (These awards were for Highest Percentage over Quota and for consistently excelling in sales) Won repeat business over the course of the year by planning, organizing, and tying customer needs to budget and designing advertisements where results were profitable, quotas were exceeded and customer image improved, managed a 1.5 million dollar base. Simplified company procedures by developing a shared web site for easy access of common forms establishing ease of doing business with Qwest and increased sales. Improved relations with high demand customers and partners throughout my career. Established a reputation for being able to handle problem accounts. They were accounts that were in jeopardy of leaving Qwest, due to conflicts with other internal employees. Coordinated business presentations to teach 65 agents (existing & potential) how to sell Qwest products, price products, negotiate deals and sell against the competition, helping motivate them to sell Qwest rather than the other carriers they represented. (Verizon, Optimum Light path, AT&T, Paetec Trained and was a mentor for new staff, supervised and instructed new hires in procedures and how to process orders and expense items, how to price products for customers, how to use the tools to track future orders and how to on board a new partner guaranteeing consistency in new employee business protocol. ACC Telecom – Mt Arlington, NJ AUGUST 1995 – MARCH 2000 Agent Manager Launched "win back" contacting previous customers and listening to why the left. Offered solutions and won back 92% of the customers that left showing customers that we wanted their business. Hired, trained and supervised staff of 50+ sales agents. Provided technical support to 125+ independent agents. Daily Record Newspaper – Parsippany, NJ SEPTEMBER 1987 – AUGUST 1995 Sales Representative Established over 350 retail advertising accounts. Increased account base year over year and constantly surpassed quotas. Won contests for total revenue generated most new accounts and awarded top salesperson on 14 occasions. Trained new employees and consulted with management in developing new policies and procedures. EDUCATION Montclair State University, Montclair, NJ BS – Business Administration