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Draft Press Release ICICI Lombard General Insurance

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					                                                    ICICI Lombard General Insurance Company Ltd.
                                                         Zenith House, 2nd Floor, Keshavrao Khadye Marg,
                                                                           Mahalakshmi, Mumbai 400034.
                                                                   Tel.: (022) 2490 6966 Fax : 2492 7624
                                                                             www.icicilombard.com

Press Release

       ICICI Lombard awarded NASSCOM - CNBC TV 18 IT User Award 2010

       Received NASSCOM – CNBC TV18 IT User Award 2010 for Best Technology
        Implementation in the Insurance Sector

       The award recognizes the implementation of Rural Point of Service (RPOS), an
        innovative solution by ICICI Lombard

       These awards were based on research conducted by the Nielsen company and a
        rigorous three-stage evaluation process, which culminated in selection of
        winners by an eminent jury

Mumbai, October 7, 2010 - ICICI Lombard General Insurance, the country’s
largest private sector General Insurance company has been awarded NASSCOM – CNBC
TV18 IT User Award 2010 for Best Technology Implementation in the Insurance
Sector. The award recognizes the implementation of Rural Point of Service (RPOS), an
innovative solution which has enabled ICICI Lombard to extend health coverage to a
large number of underprivileged families across various states, while achieving service
excellence and reduced turnaround time (TAT) and operational cost.

NASSCOM – CNBC TV18 IT User Awards, one of the country's most credible and
authoritative awards for rewarding excellence in IT implementation, recognize
companies that have used IT to create strategic advantage, optimize costs,
develop business synergies, communicate in real time and enhance customer service
standards.

These definitive awards were based on research conducted by the Nielsen company
 and a rigorous three-stage evaluation process, which culminated in selection of
winners by an eminent jury.

ICICI Lombard has partnered with the government to successfully implement mass
health insurance schemes viz. Health Insurance Scheme for Handloom Weavers and
Rajiv Gandhi Shilpi Swasthya Bima Yojana (RGSSBY) in various states. These schemes
have been implemented with a view to providing quality healthcare to handloom
weavers and artisans through a wide network of empanelled hospitals and OPD clinics.

ICICI Lombard developed Rural Point of Service (RPOS) which were implemented at
OPD clinics and hospitals, which helped ICICI Lombard to effectively enroll the
beneficiaries in these schemes by issuing health cards to each family having details of
the family members. The empanelled OPD clinics and hospitals have the program
installed in their system which allow the beneficiaries to utilize healthcare services at
empanelled OPD clinics and hospitals across the country.



“We are humbled by this recognition and it encourages us to further drive the usage of
our technology initiatives across various service delivery platforms in both urban and
rural areas. Technology usage brought in efficiency in functioning of the organization
resulting in a better customer experience. We have identified and implemented
practical and sustainable technologies that our people can use to improve the quality
                                                   ICICI Lombard General Insurance Company Ltd.
                                                        Zenith House, 2nd Floor, Keshavrao Khadye Marg,
                                                                          Mahalakshmi, Mumbai 400034.
                                                                  Tel.: (022) 2490 6966 Fax : 2492 7624
                                                                            www.icicilombard.com

of service” said Mr. Eswaranatarajan, Head – Operations and Technology, ICICI
Lombard General Insurance Company Ltd.


About ICICI Lombard General Insurance Company Ltd.

ICICI Lombard GIC Ltd. is a 74:26 joint venture between ICICI Bank Limited, India’s
second largest bank with consolidated total assets of over USD 100 billion at March
31, 2010 and Fairfax Financial Holdings Limited, a Canada based USD 30 billion
diversified financial services company engaged in general insurance, reinsurance,
insurance claims management and investment management.

ICICI Lombard GIC Ltd. is the largest private sector general insurance company in India
with a Gross Written Premium (GWP) of Rs. 3,694.7 crore for the year ended March 31,
2010. The company issued over 44 lakh policies and settled over 62 lakh claims and has
a claim disposal ratio of 96% (percentage of claims settled against claims reported) as
on March 31, 2010. The company has 4,500 employees and 323 branches as on August
31, 2010.

The company has been assigned a domestic rating of ‘iAAA’ by ICRA (an associate of
Moody’s Investors Service) for highest claim paying ability and a fundamentally strong
position, for the fourth consecutive year. ICICI Lombard Auto Insurance has been rated
highest in customer satisfaction by J.D. Power Asia Pacific in India among 11 auto
insurance providers. The company has been conferred the Golden Peacock- Eco
Innovation Award of 2009 for weather insurance and the Customer and Brand Loyalty
award in the ‘Insurance Sector - Non-Life’ at the 3rd Loyalty awards, 2010. It was
awarded the ‘General Insurance Company of the Year’ at the 11th Asia Insurance
Industry Awards. The company also won the NDTV Profit Business Leadership Award
2007 and was adjudged as the most Customer Responsive Company in the Insurance
category at the Economic Times Avaya GlobalConnect Customer Responsiveness Award
2006. It has the Gold Shield for ‘Excellence in Financial Reporting’ by the ICAI
(Institute of Chartered Accountants of India) for the year ended March 31, 2006.

ICICI Lombard allows instant policy issuance and renewal through its website
www.icicilombard.com for all retail insurance products including Car Insurance,
Health Insurance, Travel Insurance, Two Wheeler Insurance and Home Insurance.
There are multiple payment options available including internet banking, credit card,
debit card and cash card.

For more details about the company, log on to the website www.icicilombard.com
For any further information, please contact:

Mittal Solanki                                    S.V.Shweta/ Kiran Makhija
Manager - Marketing                               Adfactors PR
ICICI Lombard GIC Ltd.                            9619105070 / 9820937572
022 – 2490 6880
ICICI Lombard General Insurance Company Ltd.
     Zenith House, 2nd Floor, Keshavrao Khadye Marg,
                       Mahalakshmi, Mumbai 400034.
               Tel.: (022) 2490 6966 Fax : 2492 7624
                         www.icicilombard.com
ICICI Lombard General Insurance Company Ltd.
     Zenith House, 2nd Floor, Keshavrao Khadye Marg,
                       Mahalakshmi, Mumbai 400034.
               Tel.: (022) 2490 6966 Fax : 2492 7624
                         www.icicilombard.com

				
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