50014679: Administrative Assistant (HEO4), full-time, fixed-term (October 2010)
position in the Business Systems Unit, Information Communications Technology.
ADVICE TO APPLICANTS APPLYING FOR POSITIONS AT LA TROBE UNIVERSITY
Thank you for your interest in employment at La Trobe University.
All details regarding applications will remain confidential to those responsible for recommending,
approving and processing appointments.
Attached please find the position description and selection criteria relating to the position you requested.
When preparing your application for a position at La Trobe University, you should ensure you include:
Completed application form (attached in this document)
A covering letter with the position title and reference number of the position for which you are applying;
Your response to the selection criteria individually describing the experience, knowledge and skills you
possess which are directly related to each selection criteria. The selection criteria listed in the position
description highlight the key requirements of the position. (Please note applications that have not
addressed the selection criteria may not be accepted.);
A current resume/CV;
Referee information – when nominating referees consider they are expected to comment on your work
experience and your ability to meet the key selection criteria of the position. Ensure you provide
detailed contact information of your referees, including an email address.
The preferred method for receiving applications is via email. If you are unable to email your
application, please secure your application with a staple in the top left corner.
In assessing applications, the University has a policy to request two written professional work references.
Please contact your referees and provide them with a copy of the position description and selection criteria
to enable them to provide the selection committee with reports that address the duties, responsibilities and
the selection criteria of the position.
Please enclose your referee reports with your application, and also include the names, email addresses
and telephone contact numbers of your referees.
La Trobe University respects the privacy of your personal information by adhering to privacy laws.
The University is bound by the provisions of the Victorian Information Privacy Act 2000, which sets down
privacy standards called Information Privacy Principles (IPP’s). The Principles state how public sector
organisations covered by the Act should collect, use, store, disclose and give access to personal
All details provided by candidates during the recruitment selection process will be used for the sole
purpose of assessing each candidate’s suitability for employment at La Trobe University. Any other type
of use and disclosure will require your consent, or be in accordance with prescribed exemptions under
Our selection process may require us to undergo thorough background checks which may include some
or all of the following:
Verification of Employment History
Eligibility to work in Australia
Verifications of memberships
Working with Children Check
Information obtained from the above sources will remain confidential and only disclosed to La Trobe
University staff who are involved in the selection process.
All applications should quote the reference number for the position and be forwarded to:
Manager, Employment Services
People and Culture
La Trobe University
Victoria, Australia 3086
Facsimile (03) 9471 0369
Closing date for applications: Close of Business, Friday, 2 October 2009
Only people with the right to work in Australia may apply for this position.
La Trobe University Application Form
Position Number 50014679
Position Title Administrative Assistant (HEO4)
Title Professor Dr Mr
Mrs Ms Miss
Gender Male Female
Do you currently work for La Trobe? Yes No
Have you previously worked for La Trobe? Yes No
If yes, did you receive a Voluntary Redundancy
package from La Trobe in the last two years? Yes No
Are you an Australian Citizen? Yes No
If you are not an Australian Citizen, do you hold a
valid working visa? Yes No
If yes – visa type and expiry date Visa Type:
Expiry date of Visa:
I, , confirm that the information provided in support of this application is true and
POSITION TITLE: Administrative Assistant - SAP
POSITION NUMBER: 50014679
CLASSIFICATION/LEVEL: Higher Education Officer Level 4 (HEO4)
MODE OF EMPLOYMENT: Fixed Term
TIME FRACTION: Full Time
This position attracts a remuneration package of $52,086 to $55,274 per annum
which includes 17% superannuation. The salary component is $44,518 to $47,243
REMUNERATION: per annum. The remuneration and benefits will be pro-rata for part-time or
FACULTY/ADMIN UNIT: Information and Communications Technology (ICT)
SCHOOL: Training@La Trobe
COST CENTRE: 1451
Position Number Position Title
50009550 Manager, ICT Organisational Change and Training
Position Number Position Title
(Positions that report to
CHILDREN CHECK No
SAP ACCESS: Yes
To provide administrative services, Help Desk function and training support in an
POSITION PURPOSE efficient, timely and accurate manner in order to ensure the smooth running of the
BSU and Training @ La Trobe.
KEY AREAS OF
The occupant of this position must be able to: %
Provide a high level of customer service in first line support for
1. end user queries, with a focus on SAP and to a lesser nature, 40
Arrange all training sessions provided by the BSU: including room
and equipment bookings, loading of required software, validating
and finalising training registrations and liaising with registered
persons as necessary.
Provide high level assistance to all members of the BSU in the
3. completion of administrative tasks and any other activities that will 10
contribute towards the accomplishment of the BSU goals.
General office duties e.g. organising equipment, equipment
4. maintenance, office supplies, conference and meeting 10
arrangements and maintenance of distribution lists.
Provide secretarial services for the SAP Reference Group,
including preparations of agendas and minutes.
6. Preparation and maintenance of training support materials. 5
KEY SELECTION CRITERIA Essential Requirements
Completion of a Certificate or Associate Diploma, plus relevant work
1. experience, or an equivalent combination of relevant knowledge, education
2. Good knowledge of the SAP system, preferably as a user.
Demonstrated commitment to the provision of high quality customer service,
together with good analytical and problem solving skills.
4. Excellent interpersonal and communication skills.
Excellent organisational skills, with an ability to meet competing deadlines
and work as part of a team.
6. Intermediate level knowledge and experience in Microsoft Word and Excel.
1. Administrative experience in a tertiary or similar institution.
2. Some experience with Access databases.
The University The University
Since its establishment in 1964, La Trobe University has become an internationally
recognised leader in tertiary education and training, with strong research and
teaching programs and student exchange networks across more than 40 countries.
It is committed to providing undergraduate and postgraduate teaching of the
highest quality, supported by an outstanding research profile.
In its research, scholarship, teaching and organisational practice, the University is
guided by the core values of:
Responsibility – social justice, equal opportunity, cultural diversity and
Relevance – education as a life long and interactive experience that produces
responsible global citizens.
Critical Inquiry – freedom of expression, rigorous inquiry, and dialogue with the
society at large.
Integrity – adherence to the highest ethical standards and mutual respect.
Participation – active involvement of staff and students in decision-making
processes that are transparent and effective.
Excellence – commitment to high quality, high impact teaching and research.
La Trobe has approximately 26,500 students and 2,675 staff members. It is a multi-
campus institution with its main campus in Melbourne, and a network of campuses
across regional Victoria that extends from Mildura, in north-western Victoria,
through Bendigo to Albury-Wodonga in north eastern Victoria. The University also
delivers several degree programs offshore in China, Hong Kong, Malaysia,
Singapore and Vietnam.
La Trobe University’s main campus in Melbourne has over 19,000 students from
over 60 countries, creating a truly international atmosphere. The 330 hectare
campus is 14 kms north-east of Melbourne’s city centre. It includes a world-
renowned library, a large Research and Development Park, restaurants and shops,
sports and recreational facilities, an art museum, residential colleges, entertainment
venues and the Melbourne Wildlife Sanctuary.
The University comprises five faculties:
Humanities and Social Sciences
Law and Management
Science, Technology and Engineering
The Business Systems Unit manages the implementation, ongoing support and
development of administrative systems for the University. The major administrative
systems are the Student information System (SIS) and an integrated Finance and
Human Resources solution, using SAP software. The group within which this
position resides is Training @ La Trobe, This area provides systems training, IT
Skills training, Student training and other professional development courses.
APPLICATION DETAILS For further information, contact:
Manager, ICT Organisational Change and Training
Telephone (03) 9479 5073
E-mail address: firstname.lastname@example.org
SUBMISSION OF APPLICATIONS: Applications should be forwarded to:
Manager, Employment Services
People and Culture
La Trobe University
Victoria 3086 OR
CLOSING DATE FOR APPLICATIONS:
Close of Business, Friday, 2 October 2009
Prepared by Supervisor
Position: Title Manager Org Signature Date
Change & Training
Approved by Head of
Faculty/School/Dept/ Signature Date
confirmed by People and Signature: MK Date: 11/09/09