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					            U.S. Department of Agriculture
                eGovernment Program




eGovernment Program

  AgLearn Overview

       Phase 1


      March 2004
                                        U.S. Department of Agriculture eGovernment Program




Agenda

 I.     eLearning Initiative Overview

 II.    What is an LMS?

 III.   LMS Benefits and Features

 IV.    Integration Approach

 V.     Learning Management

 VI.    Future Phases

 VII.   Next Steps




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                                                                 U.S. Department of Agriculture eGovernment Program




               Enterprise-Wide eLearning Benefits
An Enterprise-wide eLearning capability will provide financial benefits while at
the same time improve the training opportunities available at USDA.

   Strategic Benefits
      - Enhance the skill development of USDA employees by providing access to a wide array of training not
        previously available; and
      - Coordinate management, and promote interagency collaboration, of Federal eLearning services.
      - Utilize common soft skill content from Presidential eTraining initiative.
   Financial Benefits
      - Eliminate redundancies among training offered within the enterprise;
      - Allow for economies of scale in the enterprise-wide purchase of eLearning products and services; and
      - Reduce travel expenses, training delivery costs, and training administration costs.
   Operational Benefits
      - Transform the learning experience to include more online courses, in lieu of costly traditional training
        methods;
      - Link competency requirements and individual development plans;
      - Provide access to content from other government agencies;
      - Agency trainers will be able to devote their time to what they do best--training--rather than
        administration of IT systems; and
      - USDA LMS will become the official System of Record to store all training histories and training
        content.

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                                                          U.S. Department of Agriculture eGovernment Program




               Enterprise-Wide eLearning Solution
An Enterprise-wide solution will also provide many intangible benefits…

   Intangible Benefits

  -   Improving training effectiveness, resulting in a better-educated and more knowledgeable
      workforce characterized by improved judgment and decision-making

  -   Enabling a single, web-based access point for class registration and the training catalog
      eases administration processes associated with training provided by outside partner
      institutions

  -   Allowing employees access to training content, class registration, and course catalogs from
      any location at any time using a web browser

  -   Automating administrative tasks, which allows administrators to focus on value added
      functions like course preparation, course review, and performance review




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                                                      U.S. Department of Agriculture eGovernment Program




             Reduction of Duplicative Services and Systems
To realize economies of scale and reductions in cost requires a consolidation
of existing USDA training systems.


 TRAI (Training Information System)
   - USDA training system maintained by NFC containing USDA employee training histories.

 TIPS (Training Integrated Personnel System)
   - A training system used by Forest Service to manage the registration, approval process,
     and costs associated with training.

 VTA (Virtual Training Assistant)
   - Training system used by Food Safety and Inspection Service and Forest Service to
     manage registration of classroom and other types of training.

 RMA Distance Learning
   - A training creation and delivery system used by RMA.


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                                                      U.S. Department of Agriculture eGovernment Program




             Migration & Integration of Training Systems
For some USDA training systems providing unique services and capabilities,
they will operate cooperatively with the USDA LMS.


 I-CAMS Training Delivery and Management
   - A component of the I-CAMS personnel system used Service Center agencies to track
     and manage instructor-led training.

 APHIS Agency Readiness Center
   - A system developed for the APHIS Veterinary Services to train and deploy First
     Responders.

 RMA Distance Learning
   - A training creation and delivery system used by RMA.




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                                                     U.S. Department of Agriculture eGovernment Program




             AgLearn - Phase 1
Phase 1 of the LMS implementation will include the following:
 10 USDA Agencies with 7,500 users

 Configuration of enterprise-based LMS settings including domains, organizations,
  student management, and security roles

 Integration of “off-the-shelf” and custom USDA e-learning courseware

 Migration of existing student data from the GoLearn (student data and training history)

 USDA Customized User Interface branding

 Operations Services and Tier 1 Help Desk Support

 System Environment Maintenance and Hosting, including Courseware hosting

 Configuration of online exams

 One-way batch interface from I-CAMS (PeopleSoft 8.0) for student profile and training
  history
 Migration of training history from GoLearn, I-CAMS, and TRAI
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                                        U.S. Department of Agriculture eGovernment Program




Agenda

 I.     eLearning Initiative Overview

 II.    What is an LMS?

 III.   LMS Benefits and Features

 IV.    Integration Approach

 V.     Learning Management

 VI.    Future Phases

 VII.   Next Steps




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                                                            U.S. Department of Agriculture eGovernment Program




             What is an LMS?
A Learning Management System (LMS) is a software application that enables
the delivery and management of all facets of training.


 An LMS allows individuals and groups of users to:
    - Manage classrooms, learning assets, instructors, schedules, learning paths, and all of
      the necessary components to deliver training
    - View complete course listings and course information
    - Register, schedule, and track all training activity
    - Create, edit, manage and deliver content
    - Track competency and certification progress
    - Personalize training and development plans
    - Manage payments




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                                                                U.S. Department of Agriculture eGovernment Program




                        How will an LMS be used by USDA?
 The AgLearn LMS will provide for the management and delivery of USDA’s
 training and career development, and other capabilities.



 Phase 1: Management and Delivery of Training                                 Other Functions

                              AgLearn                               Phase 1:
                                                                       -   Career Development Plans
                                                                       -   Reporting
                          Course Catalog
                                                                    Future Phases:
                                                                       -   Competencies
                                                                       -   Skill Assessments
                                                                       -   Certification Programs




Traditional Classroom     Virtual Classroom   Online Training


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                                        U.S. Department of Agriculture eGovernment Program




Agenda

 I.     eLearning Initiative Overview

 II.    What is an LMS?

 III.   LMS Benefits and Features

 IV.    Integration Approach

 V.     Learning Management

 VI.    Future Phases

 VII.   Next Steps




                           11
                                                       U.S. Department of Agriculture eGovernment Program




               AgLearn Users
Users of AgLearn will include not only USDA employees, but also others who
work closely with USDA.

 USDA employees, including:
   - Agency Personnel
   - First Responders (USDA Homeland Security)
   - Domestic and Foreign Nationals


 Others working with USDA programs, such as:
   - Federal
   - State and Local such as Wild Land Fire Fighters


 USDA Contractors and Partners, such as:
   - Farmers
   - Rural Housing Loan Officers
   - Others

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                                                                   U.S. Department of Agriculture eGovernment Program




              User Features
The new AgLearn LMS provides USDA employees and others with the ability to:
 Search available training courses by title, subject area, or agency catalog
 Register for courses – online, instructor-led, virtual, and other
 Launch and Track Course – Record Scores
 Access Reference Materials and Training
    - Systems Training and Support (ICAMS, IAS)
    - Desktop Application Support (Microsoft Office)
    - Business Skills (Supervisory Materials, Leadership, Project Management)

 Manage Certification Requirements
    - Contracting Officer’s Technical Representative (COTR) Training

 Build Skills According to Competencies
    - Identify skill requirements for next job level, series, or position
    - 2210 Series in progress; Others being planned

 Fulfill Mandatory Training Requirements
    - IT Security, Civil Rights, Ethics
    - Deliver and record completion

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                                                U.S. Department of Agriculture eGovernment Program




            USDA Supervisor/Manager Features
In addition to regular user features, USDA supervisors and managers will also
be able to oversee the training activities of their employees, by the following:


 Assign specific training to employees through AgLearn


 Receive and Approve employee requests for USDA training


 Track employee training activity


 Receive Training Reports




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                                                   U.S. Department of Agriculture eGovernment Program




            Training Staff Features
Training Staff will be able to manage training more efficiently by using AgLearn
to:

 Centrally manage and track learning for entire assigned organization, group, or
  individual

 Ability to leverage training across and within USDA agencies

 Access reports containing agency training activity

 Deliver online training materials, surveys, and exams

 Schedule and manage instructor-led classes, online training, and virtual meetings

 Manage facilities, assets, and courses (e.g., instructor, classroom, equipment)

 Create certification and specialized training programs such as new employee
  orientation, COTR training, and others


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                                        U.S. Department of Agriculture eGovernment Program




Agenda

 I.     eLearning Initiative Overview

 II.    What is an LMS?

 III.   LMS Benefits and Features

 IV.    Integration Approach

 V.     Learning Management

 VI.    Future Phases

 VII.   Next Steps




                           16
                                                                                                                                 U.S. Department of Agriculture eGovernment Program




                   eLearning Migration & Integration Strategy
           Current Environment                                                                                                            Future USDA LMS




                                                                                         Improve education and training
                                                                                                                                            

                                                                                           services through e-Training
                                                              Presidential Initiative:
      Isolated Systems and Agency Coordination

               Manual Process
                                                                                                                                             
                                                                                                                                          Citizens




                                                                                                                                                       Employees
                                                                                                                                                                   Business
                                                                                                                                                                   Partners




                                                                                                                                    Enterprise eLearning Solution and Integration
  Agency Training Systems         Departmental

 I-CAMS      VTA       TIPS       HR           Finance
                                                                                                                                                     AgLearn LMS




                                                                                            build enterprise-wide capabilities
                                                                                                                                    Traditional         Online
  TRAI     APHIS &    Other       Procurement                                                                                                                         Collaboration
                                                                                                                                    Classroom         Courseware



                                                                                                  for managing training
                                                                   USDA Initiative:
            RMA       Data
            LMS       bases            (IAS)
                                                                                                                                     Training            Skills         Content
                                                                                                                                      Admin           Assessment      Management
 Duplication of Activities and Services
 Limited System and Business Capabilities
 Lack of Enterprise-wide Coordination                                                                                                                               Finance /
                                                                                                                                            HR                     Procurement
 Manual, non-Standardized Processes
 Cost Prohibitive

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                                                          U.S. Department of Agriculture eGovernment Program




             Integrated Approach and Platform
The eLearning solution is built upon an integrated approach and platform for
delivering new capabilities to USDA.


 Centralized Hosting of Learning Solutions
   - GoLearn hosting facility at GP-eLearning (GPE) will include the following components:

    Learning Management System – AgLearn
        - Delivery and management of training and career development


    Learning Content and Courseware
        - GoLearn COTS Courseware (e.g., NETg, SkillSoft, Karta)
        - Custom Courseware, CBT, WBT
        - Reference Materials, Job Aides, Procedures


 Web Meeting Services
   - Internally hosted within USDA


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                                                U.S. Department of Agriculture eGovernment Program




                    Data Migration and Management
Starting from existing LMS’s and other USDA training systems, the new LMS
will be a single repository for all USDA training activity. All USDA employees
will have access to the AgLearn system by end of FY2004.
    GoLearn LMS (GeoLearning)

                         COTS                 AgLearn hosted by GP-eLearning (GPE)
                       Courseware

       Student
     Profile Data       Training                                            USDA
                        History                                           Courseware



                                                                            COTS
                                                      Student             Courseware
   Other Internal USDA Training                     Profile Data
             Systems
                                                                           Training
                         USDA                                              History
                       Courseware

       Student
     Profile Data       Training
                        History




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                                                       U.S. Department of Agriculture eGovernment Program




            Transition of Sensitive Data
    Current Employee Data                               Future Employee Data
     Management Scheme                                  Management Scheme
         GoLearn Service Provider:                           GoLearn Service Provider:
             Geo Learning                                       GPE Learning
               Hosts COTS                                      Hosts USDA-specific
             Courseware and                                      Courseware and
             Employee Data in                                   Employee Data in
                 Canada                                           Pennsylvania

   COTS                      Employee             COTS              USDA                 Employee
 Courseware                    Data             Courseware        Courseware               Data




COTS courseware available through           COTS courseware and USDA-developed courseware is hosted
GoLearn.Gov is hosted by Geo Learning.      by GPE Learning in Pennsylvania
Employee access and utilization uses the    USDA employee data is hosted by GPE-Learning
Geo Learning LMS services.


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                                        U.S. Department of Agriculture eGovernment Program




Agenda

 I.     eLearning Initiative Overview

 II.    What is an LMS?

 III.   LMS Benefits and Features

 IV.    Integration Approach

 V.     Learning Management

 VI.    Future Phases

 VII.   Next Steps




                           21
                                                       U.S. Department of Agriculture eGovernment Program




             Approach to Learning Management
The AgLearn system is a role based system which provides for a secure
environment to manage user permissions efficiently.

 Role Based System
   - Student, Manager, Administrator
   - Roles define learning management functionality, system authority, and available views


                                       Administrator




           Manager                       Manager                         Manager




                     Student             Student               Student




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                                              U.S. Department of Agriculture eGovernment Program




             Learning Management – Tailored Delivery

The enterprise LMS is customized to fit each agency’s training requirements.
Through a student login, courseware can be assigned to specific groups (ie.
Agencies) or made available to the “public” for all to view.


                                   AgLearn


                                    Public


             Agency 1                                     Agency 2
                                    Catalog





 Student               Catalog
                                              
                                              
                                              Student                          Catalog



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                                                            U.S. Department of Agriculture eGovernment Program




                   Learning Management - Domains
 The AgLearn system maps to USDA’s organization in a hierarchical structure
 using Domains. Following is a part of the Domain structure to be used in
 AgLearn.


Public                                       USDA
Level



Mission     FNCS      FSIS   FFAS    MRP            NREE       RD         OCFO         REE         OHRM
 Area



                                                                                       To be determined by
                                                                                           each agency
Agency                                     Agency




Locations and Other                  Sub-           Sub-
   Sub-Domains                      Domain         Domain




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                                        U.S. Department of Agriculture eGovernment Program




Agenda

 I.     eLearning Initiative Overview

 II.    What is an LMS?

 III.   LMS Benefits and Features

 IV.    Integration Approach

 V.     Learning Management

 VI.    Future Phases

 VII.   Next Steps




                           25
                                              U.S. Department of Agriculture eGovernment Program




            Future Phases
Following Phase 1 will be additional system rollouts to the remainder of USDA
and other system enhancements as determined by agencies.

Next Phases will include:

 Phased rollout to all USDA employees and agencies (FY2004)

 Competency and Skills Assessment

 Financial and Procurement System Integration (IAS)

 Multi-level supervisor approval process for training requests

 SF-182 Training Approval Process

 Entry of non-component items on development plan

 Agency specific customizations


                                     26
                                        U.S. Department of Agriculture eGovernment Program




Agenda

 I.     eLearning Initiative Overview

 II.    What is an LMS?

 III.   LMS Benefits and Features

 IV.    Integration Approach

 V.     Learning Management

 VI.    Future Phases

 VII.   Next Steps




                           27
                                                 U.S. Department of Agriculture eGovernment Program




              Next Steps

 Phase 1 Launch of AgLearn
  - FY04 – Q2
  - 10 Agencies with 7,500 users
 Phase 2
  - FY04 – Q3
  - Integration with eAuthentication solution
  - Add additional estimated 60,000 users from
       - APHIS
       - FS
       - FSA
       - FSIS
       - RMA
 Phase 3
  - FY04 – Q4
  - Remaining USDA Employees


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