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					        Library Consolidation Frequently Asked Questions: November 2007

      Library Consolidation Frequently Asked Questions: November 2007                         Formatted: Centered
Governance                                                                                    Formatted: Top: 1", Bottom: 1.2"
  1. What is the governance structure for the consolidated Hennepin County
      Library system? The consolidated library system will be a department of
      Hennepin County under the direction of the Hennepin County Board of
      Commissioners and Library Director, Amy Ryan.

   2. What role will the Library Board play? An expanded eleven 11-member
      Hennepin County Library Board will be appointed by and be advisory to the
      Hennepin County Board of Commissioners. The Library Board will include
      representation from throughout Hennepin County. The Library Board
      recommends the Library’s library’s proposed operating and capital budgets each
      year. It reviews long-range plans and develops policies for the operation and
      administration of the library system and the development of the Library’s library’s

   3. When will the new Library Board members be appointed? Over More than 80
      Hennepin County residents applied for the 2 two current openings and 4 four new
      seats on the Library Board. Three of the initial appointments will be residents of
      the city of Minneapolis. The selection process is underway with the
      appointments planned to coincide with the anticipated merger effective date of
      January 1, 2008.

   4. Where will the headquarters be? The headquarters are at Ridgedale Library in

   5. What will the consolidated library system be called? The consolidated
      system will be called the Hennepin County Library. Each of the 41 individual
      libraries within the system will retain its current name.

Finance and Budget [confirm with Nancy Palmer]
   7.Will the merger raise my taxesHow is this merger being paid for? The guiding             Formatted: Bullets and Numbering
      principles of the consolidation state: “The united library system will be supported
      by a fair and sustainable financing structure that ensures overall long-term
      viability and accountability. While the tax base will change over time,
      consolidation will not significantly shift the relative taxes currently paid by
      Minneapolis and suburban taxpayers for library services.” City and county
      residents have paid and will pay the same amount per capita for their libraries.
      Library consolidation will not significantly shift this structure, and we remain
      committed to fair and equitable financing to support libraries countywide.
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       7.How will the consolidated system be funded? The city of Minneapolis will             Formatted: Bullets and Numbering
       initially contribute the current library share of ongoing Local Government Aid
       ($6.8 million) plus an additional $1.0 million to cover the projected 2008 operating
       deficit of the Minneapolis Public Library. This annual contribution will phase out
       over 10 years. In addition, the city will contribute to the cost of reopening three
       closed libraries for three years. [

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       Library Consolidation Frequently Asked Questions: November 2007

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   9.7.        How will the 2008 Library library Budget budget be allocated? In             Formatted: Bullets and Numbering
       2008, there essentially will be two budgets for the consolidated library system. A
       separate cost centerOne budget will manage expenditures at Minneapolis library
       locations and the other with other cost centers will manage expenditures for
       managing the suburban locations. A single budget for the consolidated library
       system will be developed for 2009.

   10.How will the transition costs be funded? The transition will take time as we          Formatted: Bullets and Numbering
      obtain resources to fund the full consolidation.

   11.8.      Does MPL have trust funds? Yes. MPL has approximately $5 million in           Formatted: Bullets and Numbering
      trust funds, most of which is dedicated to specific functions or collections and
      which will be honored; trust funds are not uncommon to nonprofits and libraries.

Service hours
   12.9.      Will the three closed Minneapolis Public Libraries reopen? Yes.               Formatted: Bullets and Numbering
      Roosevelt, Southwest and Webber Park libraries are scheduled to reopen on the         Formatted: Font: Not Bold
      legal date of the merger; they will be open 24 hours a week: Tuesday and
      Thursday, noon to 8 pm and Saturday from 10 am to 6 pm.

   13.10.    Will MPL hours change? Yes, by reopening Roosevelt, Southeast and              Formatted: Bullets and Numbering
      Webber Park libraries, total hours at Minneapolis libraries will expand by 72
      hours per week (24 per library). Hours at other locations are not scheduled to
      change at this time.

   14.11.     Will there be one place that all of the libraries’ hours and locations        Formatted: Bullets and Numbering
      are listed? Yes, we will have a new hours/locations brochure and information on
      websites on the first day of the merger.

   15.12.      Will my library remain open? I am afraid more libraries will close.          Formatted: Bullets and Numbering
      All libraries are scheduled to remain open.

   16.13.      Will the hours be consistent among the libraries? As is now the case         Formatted: Bullets and Numbering
      in Hennepin County suburban and Minneapolis libraries, hours vary among
      libraries and systems and will continue to do so for the foreseeable future.
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   17.14.     Which website will be used? Two public websites will be maintained            Formatted: Bullets and Numbering
      during the interim phase. Web links guiding customers from one site to the other
      will be made—allowing customers to take full advantage of both websites.

   18.15.     Will there be one library website? There will be one website when the         Formatted: Bullets and Numbering
      two library systems are more fully consolidated. For now, we will rely
      oncustomers can link back and forth links between the two sites.

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       Library Consolidation Frequently Asked Questions: November 2007

   19.16.      How long before computer functions will meld? This is a major           Formatted: Bullets and Numbering
      undertaking requiring significant planning and resources. The exact time frame
      is not known but is expected to take several years

   20.17.   What computer systems are available at MPL? Are they now tied in           Formatted: Bullets and Numbering
      with Hennepin County Library? The computers are not linked, thus “my
      account” features remain separate.

   21.18.   How will computer sign-up be handled? Computer sign-up policies and        Formatted: Bullets and Numbering
      procedures won’t change at either library for the near future.

   22.19.    Will phone numbers change? Not immediately. Customers should              Formatted: Bullets and Numbering
      continue to call the respective HCL and MPL phone numbers.

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        Library Consolidation Frequently Asked Questions: November 2007

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   23.20.      Will the collection development and management policies change?              Formatted: Bullets and Numbering
       Yes. We have set the goal of having a unified collection development policy by
       December 2008. As the guiding principles of the consolidation state, “The
       complementary strengths of the Hennepin County Library and Minneapolis Public
       Library, and their respective contributions to library resources and services
       throughout Minnesota, will be preserved by improving access to combined
       collections, services and electronic resources.” The expanded Library Board will
       play an integral role in developing and adopting a single collection development

   24.21.    With the merger, will there be less money for collections? Two In              Formatted: Bullets and Numbering
      2008, two collection budgets – one —one for Minneapolis libraries and the other
      for suburban locations – will will be used. The 2008 collection budgets are
      expected to be the same as in 2007 or possibly with modest increases possible.

   25.22.   Will the library catalogs remain separate? Yes, the catalogs will               Formatted: Bullets and Numbering
      remain separate until the libraries fully integrate all their systems.

   26.23.     When will the catalogs be merged so that I know I am searching                Formatted: Bullets and Numbering
      both library systems? The catalogs will be merged when we have fully
      integrated the technology systems of both libraries. You can access the catalogs
      through the respective websites for Hennepin County suburban libraries and
      Minneapolis libraries.

   27.24.    Will HCL stay with Dewey and MPL with Library of Congress? Pre-                Formatted: Bullets and Numbering
      merger teams are continuing to examine this issue. No changes will be made in
      the short term.
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Circulation Activities
   28.25.       Will I need a new library card? No. You will continue to use your current   Formatted: Bullets and Numbering
       library card.                                                                        Formatted: Font: Not Bold

   29.26.    When can I get a Hennepin County/Minneapolis Public library card?              Formatted: Bullets and Numbering
      Please continue to use your current card.

   30.27.     Will the loan periods remain the same? Yes, for now, the loan periods         Formatted: Bullets and Numbering
      will remain the same for each library system.

   31.28.      Will I be able to pay a fine at any of the libraries? Yes, but only if you   Formatted: Bullets and Numbering
      pay the fine online. Fines paid with cash or check must continue to be made at a
      library that uses the computer catalog from which the material was checked out.
      Fine payment will be fully interchangeable when the library computer systems
      are integrated.

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        Library Consolidation Frequently Asked Questions: November 2007

   32.29.    Will the fine rates change? There are differences between the two            Formatted: Bullets and Numbering
      systems. For now, the existing fine and fee schedules will remain unchanged in
      each system. They will be reexamined in 2008.

   33.30.      Will I be able to pick up a book at a HCL/MPL library? Yes, through        Formatted: Bullets and Numbering
      inter-library loan.

   34.31.    If I request a book from a HCL/MPL library, will it arrive sooner after      Formatted: Bullets and Numbering
      the merger than it arrives currently? The timelines will remain the same for the
      time being.
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Information Services
    35.32.    Will the wait for popular current books be even longer than it is           Formatted: Bullets and Numbering
       now? We do not anticipate a change as a direct result of the merger. Our long-
       term goal is streamlined service for all Hennepin County residents.

   36.33.   When can I reserve a book from MPL/HCL’s collection without it                Formatted: Bullets and Numbering
      having to go through Interlibrary Loan? Not until the consolidation is complete
      and we have fully integrated the two computer systems.

   37.34.     Are holds free? Yes, holds are free.                                        Formatted: Bullets and Numbering

   38.35.     Will we still have access to the same databases? Yes.                       Formatted: Bullets and Numbering

   39.36.   How will meeting room reservations be handled with both MPL and               Formatted: Bullets and Numbering
      HCL? Online? Or the same as before? No change is anticipated for the
      immediate short termfuture.

   40.37.     Is this going to affect (decrease) what is offered at the library?          Formatted: Bullets and Numbering
      (Programs, events, etc.) No, if anything programming will be improved as both
      systems collaborate on top-notch programs for customers as we develop
      signature joint programming options for youth and adult programs across the

   41.38.     Will staff lose their jobs? No employees will lose jobs in the              Formatted: Bullets and Numbering

   42.39.    How will pay differences and negotiations between HCL and the                Formatted: Bullets and Numbering
      union representing MPL be resolved? MPL has completed impact bargaining
      negotiations with its five unions and has met the Legislative requirement to gain
      approval from unions representing at least 80 percent of Minneapolis library
      employees meet agreement with at least 80 percent of the represented
      Minneapolis librarat the time of consolidation. y employees.

   40. How are Minneapolis Public Library employees being compensated for the
       salary/hour imbalance?[ We have brought together a workforce of close to           Formatted: Font: 11 pt
       1,000 people and about 40 employees will see a pay cut, but we have worked
       hard to make up the difference through a lump sum payment. In addition, we

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        Library Consolidation Frequently Asked Questions: November 2007

        have worked closely with the unions throughout this process to negotiate the best
        terms for their members. Treating employees fairly throughout this process has
        been a top priority.                                                                Formatted: Font: (Default) Arial, 11 pt
THIS NEEDS TO BE UPDATED] The terms of impact bargaining agreed to by two
unions thus far state: MPL will prepay a lump sum plus 25 percent to MPL employees
whose annual Hennepin County wage, plus stability pay, is less than their MPL hourly
rate, including longevity pay, multiplied by the regular hours assigned by Hennepin

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       Library Consolidation Frequently Asked Questions: November 2007

   42. 4) What advantages will this merger bring to HCL customers? We anticipate
       streamlined service, easier access to the entire collection , joint and expanded
       programming in the near future, information about all library programs and
       services reaching more customers and other benefits, not to mention three
       libraries reopening.

   43.5) Is this merger just helping MPL? This consolidation will create the premier
      library system in the state, benefiting customers across throughout Hennepin
      County. We anticipate streamlined services, easier access to collections of both
      systems, information about programs and services and other benefits.

   44. 6) When will the merger occur? The target date for the legal merger is Jan. 1,
       2008, but it could be later in 2008. An interim phase will take place wherein we
       integrate systems and policies. Full consolidation – one card, one website, one
       set of fees and fines, one set of borrowing privileges – will take place after the
       interim phase.

   45. 7) How will volunteers be used? Volunteers already benefit both library
       systems and will continue to do so in the future.

   Link to Benefits FAQ on Hennepin County website:

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Created by Communications Pre-Merger Team