West Chester, OH 45069 firstname.lastname@example.org
A certified business continuity professional with over twenty years of experience in business
continuity and disaster recovery planning. Industry experience includes finance, IT,
manufacturing, healthcare, insurance, utility and retail. Excellent analytical and project
management capabilities. Ability to lead and chair meetings and outstanding presentation skills.
Exceptional oral and written communication skills. Works well with all levels of an organization
and has proven success providing exceptional customer service.
Business Continuity & Recovery Strategy Data Center Vulnerability
Disaster Recovery Planning Determination Analysis
Risk Assessment Pandemic Planning Business Impact Analysis
Plan Audit & Assessment Project Management Incident Management Planning
Walk-Thru Exercise Application Gap Analysis Procedure development
Conducting Presentations & Strohl System (SunGard)
Hot Site Test Assistance
Group Exercises LDRPS
AMERICAN ELECTRIC POWER (AEP), Columbus, OH 2011-Present
Contractor – Disaster Recovery Specialist
Assist in the coordination, preparation and testing of IT infrastructure and application disaster
recovery plans. Played a lead role in the planning, development, and coordination of disaster
recovery exercises and provided mentorship and training to associates in Disaster Recovery
best practices and methodologies.
SUNGARD AVAILABILITY SERVICES, Columbus, OH 2005 -2011
Provider of responsive and integrated disaster recovery, managed services, IT consulting and
business continuity management software solutions.
Lead Consultant – Business Continuity / Disaster Recovery
Led a team of consultants in all areas of business continuity and disaster recovery projects.
Performed comprehensive and executive business impact analysis. Executed executive and
departmental interview sessions, data analysis, and completed final deliverables and executive-
level presentations. Performed, wrote and presented business impact analysis. Developed
business continuity and information technology plans. Conduct plan audits and reviews.
Manage scheduled testing and maintenance of plans.
Developed enterprise wide business continuity and disaster recovery plans for retail,
manufacturing, banking, and non-profit organizations.
Performed executive and departmental interview sessions and recovery procedure
ROBERT LIOTTA Page 2
Developed and executed walk-through exercises for business continuity, disaster recovery
and pandemic planning, all designed to test specific responses to various company-related
Developed IT recovery plans for manufacturing and educational facilities. Led interview
sessions with management, networking, application and system administration teams.
Directed the development and validation of recovery procedures for multiple platforms.
Conducted an application gap analysis and created an application recovery report to identify
recovery time objects (RTO) within multiple lines of business for a major bank using data
from multiple data bases and software output.
INTELLIGENT CONTINGENCY PLANNING INFORMATION LLC 2003-2005
West Chester, OH
Created continuity and disaster recovery plans for small to medium businesses.
Marketed services to prospective clients.
Managed business finances.
DEFINITIVE SOLUTIONS COMPANY, INC., Montgomery, OH 1998-2003
Developed business continuity and disaster recovery plans for clients in the banking,
retail, manufacturing and IT industries.
Negotiated agreements with hotsite, coldsite, and offsite storage vendors for clients.
MERCANTILE STORES, Fairfield, OH 1989-1998
Business Systems Analyst
Created tested and maintained IT and all facility plans.
Negotiated with vendors for hardware, software and networking requirements.
Facilitated team meetings and hotsite exercises.
Certified Disaster Recovery Planner & Business Continuity Planner
B.S., Accounting, New York Institute of Technology
A.S., Business Administration, The State University of New York at Farmingdale, NY
Microsoft Office Suite, Windows 2010, PowerPoint