Project Approach

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					REQUEST FOR PROPOSALS                                                 SIGN AND RETURN THIS PAGE
PROFESSIONAL SERVICES                                                 CONTRACT PROPOSAL NO.:2007-1013
                                                                      Date: FEBRUARY 5, 2007
AC TRANSIT DISTRICT
Purchasing Department                                                 TITLE: FINANCIAL AND HUMAN
10626 International Blvd.                                                    RESOURCES APPLICATION
Oakland, CA 94603                                                            SOFTWARE, TECHNICAL
                                                                             INFRASTRUCTURE AND
PROPOSALS MUST BE RECEIVED at 10626
International Blvd. by 11:00 A.M.,                                           IMPLEMENTATION SERVICES
MARCH 20, 2007

Sign the proposal, put it in an envelope, and write
the Contract Proposal number and Title on the
outside. Sign and return this page. Retain
Proposer’s Duplicate copy for your files.
ALL PROPOSERS COMPLETE THIS SECTION:

                                                        2007
Upon execution of a Contract Acceptance form, the undersigned agrees to furnish, subject to provisions on the reverse of this
form, all articles or services within the dates specified, in the manner and at the prices stated, in accordance with the
advertisement, specifications, proposal, special conditions and general conditions, all of which are made part of the contract
proposal, when authorized by Purchase Order, Contract Order, or Letter of Agreement issued by the District.

Name under which
business is conducted:

Business street address:                                               Telephone:


                                                City                                           State              Zip Code

IF SOLE OWNER, sign here:
         I sign as sole owner of the business named above:
         Signed                                                   Typed Name

IF PARTNERSHIP OR JOINT VENTURE, sign here:
       The undersigned certify that we are partners in the business (joint venture) named above and that we sign this contract
       proposal with full authority to do so (one or more partners sign):

         Signed                                                   Typed Name
         Signed                                                   Typed Name

IF CORPORATION, sign here:
      The undersigned certify that they sign this contract proposal with full authority to do so:

         Corporate Name:
         Signed                                                   Typed Name                             Title
         Signed                                                   Typed Name                             Title

         Incorporated under the laws of the State of
    Form C102                                                                                                            May 2005




                                                         Page 1 of 118
AC TRANSIT                                                                          REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                                         NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                             TABLE OF CONTENTS

1 GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR
  PROPOSERS ............................................................................................................ 7

              Clause No.                                                                                         Page No.

    1.1 General Information ........................................................................................... 7
    1.2 Request for Proposal Timeline ........................................................................... 9
    1.3 Letter of Intent .................................................................................................. 10
        1.3.1 Content of Letter of Intent ..................................................................... 10
    1.4 Vendor Presentations and Demonstrations ..................................................... 11
    1.5 Best and Final Offer ......................................................................................... 11
    1.6 Scope of Services ............................................................................................ 12
    1.7 Proposal Requirements ................................................................................... 12
    1.8 Evaluation and Award ...................................................................................... 14
        1.8.1 Selection Criteria ................................................................................... 14
    1.9 Rendition of Services ....................................................................................... 16
    1.10 Contractor’s Status .......................................................................................... 16
    1.11 Ownership of Work .......................................................................................... 16
    1.12 Records ........................................................................................................... 16
    1.13 Non-Discrimination........................................................................................... 17
    1.14 Indemnification ................................................................................................. 17
    1.15 Changes .......................................................................................................... 17
    1.16 Dispute Resolution ........................................................................................... 18
    1.17 No Assignment ................................................................................................ 18
    1.18 Prohibited Interests .......................................................................................... 18
    1.19 Waiver.............................................................................................................. 19
    1.20 Governing Law ................................................................................................. 19
    1.21 Rights in Data .................................................................................................. 19
    1.22 Non-Collusion Affidavit..................................................................................... 20
    1.23 Penalty for Collusion ........................................................................................ 20




                                                  Page 2 of 118
AC TRANSIT                                                                         REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                                        NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                             TABLE OF CONTENTS

2 SPECIAL CONDITIONS .......................................................................................... 21

             Clause No.                                                                                        Page No.
    2.1 Release of Information ..................................................................................... 21
    2.2 Insurance ......................................................................................................... 21
    2.3 Protest Procedures .......................................................................................... 24
    2.4 Vendor Registration ......................................................................................... 25
    2.5 Proposal Property of AC Transit ...................................................................... 25
    2.6 Proprietary or Confidential Information ............................................................ 25
    2.7 Waive Minor Adminstrative Irregularities.......................................................... 25
    2.8 Errors in Response .......................................................................................... 26
    2.9 Addendum/Addenda ........................................................................................ 26
    2.10 Right to Cancel ................................................................................................ 26
    2.11 Bond Requirements ......................................................................................... 26
    2.12 Contract Requirements .................................................................................... 27
    2.13 Incorporation of Documents into Contract........................................................ 28
    2.14 No Obligation to Buy ........................................................................................ 28

3 MANDATORY FEDERAL CLAUSES ...................................................................... 29
    3.1 No Government Obligation to Third Parties ..................................................... 29
    3.2 Program Fraud and False or Fradulent Statements or Related Acts ............... 29
    3.3 Access to Records ........................................................................................... 30
    3.4 Federal Changes ............................................................................................. 30
    3.5 Civil Rights Requirements................................................................................ 30
    3.6 Termination ...................................................................................................... 32
    3.7 Disadvantaged Business Enterprise (DBE) ..................................................... 33
    3.8 Incorporation of Federal Transit Administration (FTA) Terms .......................... 34
    3.9 Debarment and Suspension Requirements ..................................................... 34
    3.10 Lobbying Requirements & Certification ............................................................ 35
    3.11 Clean Air Requirement..................................................................................... 35
    3.12 Clean Water Requirements.............................................................................. 36
    3.13 Energy Conservation Requirement .................................................................. 36
                                                 Page 3 of 118
AC TRANSIT                                                                      REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                                     NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                           TABLE OF CONTENTS
             Clause No.                                                                                    Page No.
    3.14 Notification of Federal Participation ................................................................. 36

4 SCOPE OF SERVICES ........................................................................................... 37
    4.1 FHR Background ............................................................................................. 37
        4.1.1 Overview ............................................................................................... 37
    4.2 Purpose and Objectives ................................................................................... 38
        4.2.1 Objectives ............................................................................................. 38
        4.2.2 The Vision of the Future ........................................................................ 40
    4.3 Detailed Scope of Services .............................................................................. 40
        4.3.1 Application Software ............................................................................. 41
        4.3.2 Interfaces and Conversion Programs .................................................... 43
        4.3.3 Financial and Management Reporting .................................................. 44
        4.3.4 Business Process Improvement ............................................................ 44
        4.3.5 Technical Infrastructure ......................................................................... 45
        4.3.6 Services ................................................................................................ 45
    4.4 Project Phases and Timeline ........................................................................... 46
    4.5 AC Transit Responsibilities .............................................................................. 47
        4.5.1 Project Staffing ...................................................................................... 47
              4.5.1.1 Project Management................................................................ 47
              4.5.1.2 Functional Analysts .................................................................. 47
              4.5.1.3 Technical Analysts ................................................................... 48
        4.5.2 Assumptions.......................................................................................... 49

5 PROPOSAL INSTRUCTIONS ................................................................................. 50
    5.1 Strategic Alignment with Key Benefits ............................................................. 50
    5.2 Functional Requirements ................................................................................. 54
        5.2.1 High Priority Business Requirements .................................................... 54
              5.2.1.1 Encumbrance Accounting ........................................................ 55
              5.2.1.2 Scheduling, Time, and Attendance Integrated with Payroll ...... 57
              5.2.1.3 Robust Governmental (Multiple Equities Tracking ) Fixed Assets60
              5.2.1.4 Cost Accounting/Activity Based Management ......................... 61
              5.2.1.5 Budget & Financial Planning/Performance Management ........ 61
              5.2.1.6 Grant and Project Accounting .................................................. 62
              5.2.1.7 Cash Management .................................................................. 63
              5.2.1.8 Leave Management Including Family Medical Leave .............. 63
              5.2.1.9 Improved Retirement Processing............................................. 64
              5.2.1.10 Robust User Friendly Reporting Tools for End Users, Managers,
                       and Developers........................................................................ 65



                                                Page 4 of 118
AC TRANSIT                                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                                 NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                        TABLE OF CONTENTS
           Clause No.                                                                                  Page No.

              5.2.1.11 Robust Applicant Tracking ....................................................... 65
              5.2.1.12 Robust Human Resource Functionality ................................... 66
        5.2.2 Detailed Checklist of Functional Requirements ..................................... 67
        5.2.3 Fare Media Business Scenario ............................................................. 69
  5.3 Technical Architecture Requirements .............................................................. 69
      5.3.1 Current Technical Environment ............................................................. 69
      5.3.2 Technical Infrastructure Specifications .................................................. 71
      5.3.3 IS Staffing and Skills ............................................................................. 74
      5.3.4 Outsourcing of Technical Support ......................................................... 76
      5.3.5 Technical Requirements ....................................................................... 76
            5.3.5.1 General Specifications ............................................................. 77
            5.3.5.2 Workflow .................................................................................. 78
            5.3.5.3 Documentation......................................................................... 79
            5.3.5.4 Portal ....................................................................................... 79
            5.3.5.5 Application Architecture ........................................................... 80
            5.3.5.6 Configuration Management and Version Control ..................... 81
            5.3.5.7 Security and System Administration ........................................ 82
            5.3.5.8 Reporting ................................................................................. 83
            5.3.5.9 Batch Processing ..................................................................... 86
            5.3.5.10 Graphical User Interface .......................................................... 86
  5.4 Service Requirements...................................................................................... 87
      5.4.1 Project Approach................................................................................... 87
      5.4.2 Project Organization and Staffing Approach ......................................... 89
      5.4.3 Project Risk Management and Control.................................................. 91
      5.4.4 Business Process Improvements .......................................................... 92
      5.4.5 Change Management and Transition Approach .................................... 92
      5.4.6 Training and Knowledge Transfer ......................................................... 92
      5.4.7 Testing Approach .................................................................................. 93
      5.4.8 Post Implementation Support ................................................................ 94
      5.4.9 Technical Services ................................................................................ 94
            5.4.9.1 Technical Infrastructure Support .............................................. 94
            5.4.9.2 Interface Approach and Requirements .................................... 94
            5.4.9.3 Reporting Approach and Requirements................................... 95
            5.4.9.4 Conversion Approach and Requirements ................................ 96
            5.4.9.5 Business Objects Metadata ..................................................... 97
            5.4.9.6 Travel and Expenses Approach ............................................... 97
  5.5 Vendor Vision and Viability .............................................................................. 97
      5.5.1 Company Information ............................................................................ 98
      5.5.2 Financial and Operational Viability ........................................................ 99
      5.5.3 Company Vision .................................................................................. 100


                                             Page 5 of 118
AC TRANSIT                                                                         REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                                        NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                             TABLE OF CONTENTS
              Clause No.                                                                                       Page No.

            5.5.4 Product and Technical Vision .............................................................. 101
    5.6 Cost Requirements and Spreadsheet ............................................................ 101

6 FORMS .................................................................................................................. 103
    6.1 Certification Form........................................................................................... 103
    6.2 Designation of Subcontractors ....................................................................... 105
    6.3 Certification Regading Lobbying .................................................................... 106
    6.4 Disclosure of Lobbying Activities ................................................................... 107
    6.5 Non-Collusion Affidavit................................................................................... 109
    6.6 Performance Bond ......................................................................................... 110
    6.7 Certification of Proposed Prime Contractor Regarding Debarment, Suspension
        and Other Responsibility Matters .................................................................. 112

7 SAMPLE CONTRACT ........................................................................................... 113

8 APPENDICES........................................................................................................ 117
    8.1 Terms and Definitions .................................................................................... 117
    8.2 AC Transit Chart of Accounts ........................................................................ 118




                                                  Page 6 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
    FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
              INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1

1      GENERAL CONDITIONS,            INSTRUCTIONS,       AND     INFORMATION        FOR
       PROPOSERS

1.1    GENERAL INFORMATION

       Alameda-Contra Costa Transit District (AC Transit) is a Special District,
       organized under the laws of the State of California, which provides public transit
       service to approximately 220,000 riders daily with a fleet of more than 640 buses.
       The District’s service area extends from Western Contra Costa County to
       Southern Alameda County. The District has approximately 2,300 employees and
       is financed through the receipt of transit fares, property taxes, State and Federal
       funding.

       This Request for Proposal (RFP) outlines the scope of services requested as well
       as information that should be included in the proposal. AC Transit is requesting a
       complete Financial and Human Resources (FHR) solution as a result of this
       procurement. Firms who are awarded a contract with the District must register on
       the District’s website as a vendor.

       The RFP and related materials will be made available on the AC Transit web-site
       at      https://www.actransit.org/purchasing/acpronet/index.wu4?action=viewprocs
       until the deadline for receipt of proposals. The RFP and attachments will be made
       available in both Word/Excel formats and also PDF formats. If there are conflicts
       between the Word/Excel and PDF versions, the PDF versions take priority.

       Prospective contractors may contact Jamell Woodard, at (510) 577-8822 or email
       jwoodard@actransit.org, between the hours of 7:30 a.m. and 3:30 p.m., Monday
       through Friday, holidays excepted, for further information.

       A Pre-Proposal Conference will be held on Thursday, February 22, 2007 at
       10:00 a.m. The Conference will be held at AC Transit General Office, 1600
       Franklin Street, 4th Floor Conference Room, Oakland, California 94612.

       The Conference will consist of a discussion of the requirements and a question
       and answer period. Questions and/or requests for clarifications regarding the
       RFP should be directed to the individual at the address reflected below.
       Proposer inquiries must be submitted in writing and received no later than
       February 16, 2007, 10:00 a.m., in order to allow District Staff sufficient time to
       prepare responses.




                                   Page 7 of 118
AC TRANSIT                                              REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                             NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1
                               AC Transit
                               Purchasing Department
                               Attn: Jamell Woodard, Contract Specialist
                               10626 International Blvd
                               Oakland, CA 94603
                               E-mail: jwoodard@actransit.org

    Written questions submitted prior to and questions raised at the Pre-Proposal
    Conference will be answered, and if appropriate, by written addendum to the
    RFP. Upon issuance of such, Addendum will become a part of the proposal
    documents and binding on all eligible Proposers. No further questions will be
    accepted after March 9, 2007.

    Any marketing materials that you would like to provide to the District in
    connection with your proposal such as brochures, white papers, etc. should be
    submitted in Envelope 1 and only three (3) originals are needed.

    Interested parties shall submit proposals in response to this Request for Proposal
    (RFP). Each proposal must be submitted in two (2) separate sealed envelopes
    within the proposal package. Envelope 1 will contain all responsive technical
    proposal requirements except those related to price. Envelope 2 will contain only
    information related to pricing.

    To be considered, Envelope 1 should contain one (1) written original and twenty
    (20) electronic copies (on 20 separate compact disk (CD)) of the technical
    proposal. In addition, Envelope 2 should contain one (1) written original and five
    (5) electronic copies (on 5 separate compact disk (CD)) of the cost proposal
    spreadsheet. Your submission shall be submitted no later than 11:00 a.m. PST
    on March 20, 2007 to:

                               AC Transit
                               Purchasing Department
                               Ms. Jamell Woodard, Contract Specialist
                               10626 International Boulevard
                               Oakland, California 94603

    Proposals may be mailed or delivered. If mailed, proposals must be mailed in
    sufficient time to reach the above address before the specified time. If delivered,
    the proposals should be delivered to the above address. All proposals should be
    clearly marked RFP 2007-1013 FINANCIAL AND HUMAN RESOURCES
    APPLICATION          SOFTWARE,      TECHNICAL       INFRASTRUCTURE            AND
    IMPLEMENTATION SERVICES. Proposals not received by the designated


                                Page 8 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1
      date/time will not be considered for award. No facsimile or e-mail transmissions
      of proposals will be accepted.

      Proposals will remain in effect for ninety (90) days from the designated date for
      receipt of proposals, unless mutually extended. No pre-award costs will be paid.
      The District General Manager’s signature and only his signature will constitute a
      binding award.

      This RFP does not commit the District to award a contract, to pay costs incurred
      in the preparation of a proposal, or to procure or contract for services. The
      District reserves, at its sole discretion, the right to reject any and all proposals,
      accept all or part of a vendor’s proposed solution, request changes to the
      vendor’s proposal as part of a “best and final” proposal process, cancel all or part
      of this RFP and waive any minor irregularities or informalities. The successful
      vendors will be required to secure and maintain insurance coverage as specified
      in the RFP.

      Prior to submission of proposal, potential contractors should closely review all
      terms and conditions of the RFP, as well as the Sample Contract. Any conflict
      with the terms and conditions contained therein, arising subsequent to proposal,
      shall not be accepted and will be waived.

1.2   REQUEST FOR PROPOSAL TIMELINE

      This RFP is being issued under the following RFP Timeline. All times are local
      time, Oakland, California (Pacific Standard Time).

       RFP issued to prospective Vendors                            February 5, 2007
       Pre-proposal Conference                                      February 22, 2007
       Vendor (Prime Vendor) Letter of Intent due to the
                                                                    March 1, 2007
       Contract Specialist
       Last date to submit questions                                March 9, 2007
       Vendor Responses Due                                         March 20, 2007
       Notification to Finalist Vendors                             April 6, 2007




                                   Page 9 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1
       Vendor On-Site Demonstrations by Finalists

       Demonstration scripts and presentation instructions will     April 19 – 20, 2007
       be provided ten (10) calendar days prior to each             April 26 – 27, 2007
       vendor’s scheduled Demonstration. AC Transit reserves        May 3 – 4, 2007
       the right to provide supplemental instructions up to
       seven (7) calendar days following the date the scripts
       and instructions are first provided.
       Request Best and Final Offer from Finalists                  May 9, 2007
       Vendor Best and Final Offer Due                              May 18, 2007
       Notification of Successful Vendor                            May 28, 2007
       Contract Negotiations                                        May 29, 2007
       Contract Execution                                           June 29, 2007

      AC Transit reserves the right to revise the above timeline.

1.3   LETTER OF INTENT

      Vendors who intend to submit a Proposal to this RFP must provide a written
      Letter of Intent to the Contract Specialist no later than 5:00 p.m., Pacific Time
      (Oakland, CA), on the date specified in Section 1.2.

      The Letter of Intent may be provided by either the publisher of the core FHR
      application or the organization that is proposed to be the Prime Vendor for the
      implementation services contract. Vendors must submit a separate Letter of
      Intent in the event that either a software publisher or an implementation services
      provider plans to participate in multiple proposals.

      The Letter of Intent must be submitted directly to the Contract Specialist. Vendor
      assumes all responsibility for delays caused by the U.S. Postal Service or other
      delivery methods Vendor chooses for the Letter of Intent or any other Vendor
      correspondence relating to this RFP. The Letter of Intent must be sent by an
      authorized representative via regular U.S. mail, registered or express mail, fax, or
      e-mail to the Contract Specialist.

1.3.1 CONTENT OF LETTER OF INTENT

      Each Vendor (Prime Vendor) must appoint an individual to officially represent the
      Vendor for this acquisition. The Letter of Intent must include:



                                  Page 10 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1
                          Name of Vendor (Prime Vendor) Representative
                          Title
                          Name of Organization
                          Name of Software Publisher
                          Address
                          Telephone Number
                          Fax Number
                          E-mail Address
                          Statement of Intent

      A Vendor may revoke its Letter of Intent at any time before the deadline for
      Proposal submission.

1.4   VENDOR PRESENTATIONS AND DEMONSTRATIONS

      Vendors will be notified by the date indicated in Section 1.2, if they have been
      selected as a finalist. Finalists will be requested to participate in two days of
      product demonstrations and team presentations in Oakland at a time and place
      selected by AC Transit. Vendors will be provided with scripts to use in preparing
      the demonstrations and topics to be included in their presentations.


1.5   BEST AND FINAL OFFER

      During Vendor Presentations and Demonstration, the Evaluation Teams may
      conduct discussions with the finalist Proposal Teams. Items for discussion may
      include, but are not limited to, identified deficiencies in meeting functional,
      technical, or service requirements; terms, conditions, and assumptions of the
      Request for Proposal or Proposal; costs or prices; and suspected mistakes in
      understanding or presentation. The discussions are intended to give the finalist
      Vendors a reasonable opportunity to resolve deficiencies, uncertainties, and
      suspected mistakes and to make the cost, pricing, or technical revisions required
      by the resulting changes.

      Upon completion of the Vendor Presentations and Demonstrations, the Contract
      Specialist may issue to the finalist Vendors a request for Best and Final Offers.
      This request may include specific instructions as to the content and form of the
      Best and Final Offer and an invitation to submit a revised Proposal.

      AC Transit reserves the right to select the successful vendor without requesting a
      Best and Final Offer. Therefore, Vendors should submit their Proposal on the
      most favorable terms the Vendor can offer.

                                 Page 11 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1
1.6   SCOPE OF SERVICES

      See Section 4 - Scope of Services.


1.7   PROPOSAL REQUIREMENTS

      The purpose of this Request for Proposal (RFP) is to obtain a Financial and
      Human Resources (FHR) solution to support the requirements of AC Transit. This
      solution will replace or upgrade existing systems.

      As a result of this RFP, AC TRANSIT expects to enter into one or more
      Contracts:

         A Contract for the license, maintenance, and support of commercial standard
          software with the publisher of the core Finance and HR software.
         A Contract for the implementation of the solution.
      In addition, AC Transit may enter into one or more Contracts for the acquisition of
      components of the technical infrastructure necessary to operate the FHR
      solution. These Contracts may include:

         Contracts for the purchase of information technology and telecommunications
          hardware.
         Contracts for the license of operating system software, database
          management systems, and other utilities or software necessary to operate the
          FHR solution.
      Proposals developed in response to this RFP must meet the following
      requirements:

      1. Each Proposal must be provided by a vendor or team of vendors that includes
         the publisher of the proposed core FHR software application.
      2. A publisher of a core FHR software application may submit more than one
         Proposal, but each Proposal will be for a complete solution that includes the
         FHR application software, technical infrastructure, and implementation
         services.
      3. AC Transit currently is using FHR application software assets from Peoplesoft
         for Human Resource and Payroll applications. They are using application
         software assets from Sungard/Bi-Tech for core financial applications. In
         addition, AC Transit is using application software assets from Mincom for
         Purchasing, Maintenance and Materials applications. The publishers of these

                                  Page 12 of 118
AC TRANSIT                                             REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                            NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1
       software assets must consider the value of these existing licenses/software
       assets when proposing a complete FHR solution for AC Transit.
    4. A provider of implementation services (“system integrator” or “service
       providers”) may submit Proposals in conjunction with multiple software
       publishers, but each Proposal will be for a complete solution that includes the
       FHR application software, technical infrastructure, and implementation
       services.
    5. Each Proposal must include specifications and costs for a single
       recommended technical infrastructure consisting of hardware, operating
       system, database management system, and other hardware or software
       products. This configuration should comply with specified AC Transit
       technology architecture and the application performance and response time
       requirements described in the RFP.
    6. The Proposal must identify and provide a complete description of all software,
       hardware, and other components to be delivered as part of this solution. The
       Proposal must indicate the purchase, licensing, and other contractual
       arrangements that the software publisher and other vendors for the hardware,
       software, and other components prefer, recommend, or require for the
       solution.
    7. Each Proposal must include a single team of implementation service
       providers. One of these proposed vendors must be the prime vendor for the
       implementation of the solution.
    8. Hardware manufacturers or resellers, and operating system, database
       management system, and other utility, middleware, or software publishers or
       resellers may be included in multiple Proposals.
    9. Proposals may include third-party software applications or services that would
       be necessary to supplement the core FHR software application in order to
       meet AC Transit’s functional business and technical requirements. Such third-
       party software applications or services must be fully integrated with the core
       FHR software application.
    10. Third-party software applications or services may be included in multiple
        Proposals.
    11. Proposals should include options for Application Service Provider (ASP)
        services or other related outsourcing services.
    Proposals shall include information as specified in Section 5 – Proposal
    Instructions.




                               Page 13 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1
1.8   EVALUATION AND AWARD

      This sub-section defines the approach to qualifying and evaluating vendor
      proposals.

      The Evaluation Team will score proposals using the Selection Criteria (described
      below) and will rank all proposals in order. AC Transit intends to invite
      competitive proposal teams to Oakland to conduct product demonstrations and
      make presentations to the Evaluation Team. The teams invited will be the
      highest-scoring teams.

      Following the on-site demonstrations and presentations and a request for best
      and final offer, the Evaluation Team will again score the proposals using the
      Selection Criteria. This re-scoring will utilize all information provided and
      available, including the original proposal, the evaluation of the on-site
      demonstrations and presentations, any response to the request for a best and
      final offer, and reference checks.


1.8.1 SELECTION CRITERIA

      The Selection Criteria define how the proposed solutions will be compared
      against each other. The criteria are grouped into three (3) major categories: cost,
      technical requirements, and past performance. These three (3) major categories
      are each of roughly equal weight.


        (THE REMAINDER OF THIS PAGE INTENTIONALLY LEFT BLANK)




                                  Page 14 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1

                                   Selection Criterion
Cost – using a “total cost of ownership” approach over a ten-year time horizon, the
expected costs to AC Transit of the proposed solutions.
Technical Requirements – the extent to which the proposed solution meets the high
priority and detailed business requirements for the FHR solution. It also includes a
review of the control, security, and auditability features of the solution.
Past Performance – this major category includes the following sub-categories and
will be substantiated by past performance:

Strategic Alignment – AC Transit’s assessment of the extent to which the proposed
solution can achieve the tangible and intangible benefits sought by AC Transit as
described in the RFP. This criterion also includes AC Transit’s assessment of the
vendor’s demonstrated commitment to be a good long-term business partner to the
District. Finally, this criterion includes AC Transit’s overall assessment of the system’s
flexibility and ease of use.

Technical Architecture – the suitability of the proposed hardware, technical
infrastructure, and the technical architecture of the application; degree of fit to AC
Transit’s technology architecture.

Services – implementation services and the ability of the solution vendors to deliver
the solutions to AC Transit within the required time frame and with suitable
management and mitigation of risk. The implementation methodology, proposed
workplan, and other related issues will be reviewed in evaluating this criterion. The
successful vendor will possess an understanding and appreciation of AC Transit’s
accounting requirements by virtue of transit/public sector experience and expertise.
The vendor will combine this understanding with an in-depth knowledge of the
software product and an ability to communicate this knowledge to both data
processing and accounting personnel.

Vendor Viability and Vision – principally the long-term viability of the core software
application publisher as a strategic vendor and the congruence of the publisher’s
product vision with AC Transit’s evolving vision for the delivery of finance, human
resource, and payroll services in AC Transit. If the proposed solution includes third-
party software or services to meet part of the functional requirements, the viability and
vision of these vendors will also be included in the evaluation of this criterion. The
level of vendor support after the sale including telephone access, training and
documentation, etc., will also be considered.

      The Selection Criteria are described in more detail in the proposal instructions in
      Section 5.
                                   Page 15 of 118
AC TRANSIT                                                    REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                   NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1
1.9    RENDITION OF SERVICES

       The Contractor hereby agrees to undertake, carry out and complete all work
       established herein in a professional and efficient manner satisfactory to District
       standards.

       The professional service or the performance of work or services required by the
       District cannot satisfactorily be performed by the regular employees of the
       District.

1.10   CONTRACTOR'S STATUS

       Neither the Contractor nor any party contracting with the Contractor shall be
       deemed to be an agent or employee of the District. The Contractor is and shall
       be an independent Contractor, and the legal relationship of any person
       performing services for the Contractor shall be one solely between said parties.

       Contractor shall not subcontract     any services to be performed by it under this
       Contract without the prior written   approval of the District, except for service firms
       engaged in drawing, production,      typing and printing. Contractor shall be solely
       responsible for reimbursing any      subcontractors and the District shall have no
       obligation to them.

1.11   OWNERSHIP OF WORK

       All reports, designs, drawings, plans, specifications, schedules, and other
       materials prepared, or in the process of being prepared, for the services to be
       performed by Contractor shall be and are the property of the District and the
       District shall be entitled to access thereto, and copies thereof, during the
       progress of the work.

       In the event that the work which is the subject of this Contract is not completed,
       for any reason whatsoever, all materials generated under this Contract shall be
       delivered as the District may direct.

1.12   RECORDS

       The Contractor shall permit the authorized representatives of the District to
       inspect and audit all data and records relating to performance under this


                                   Page 16 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1
       Contract. Contractor shall maintain all such records for a period of three (3)
       years after the District makes final payment under this Contract.

1.13   NON-DISCRIMINATION

       In connection with the execution of any Contract hereunder, the Contractor shall
       not discriminate against any applicant or employee on the grounds of race,
       religious creed, color, national origin, ancestry, physical disability, mental
       disability, medical condition, marital status, sexual orientation, sex or age as
       defined in Section 12926 Government Code.

1.14   INDEMNIFICATION

       The Contractor shall indemnify, keep and save harmless the District, its Board of
       Directors, officers, officials, employees, agents and volunteers from and against
       any and all liability, loss, damage, expense, costs (including, without limitation,
       costs and fees of litigation) of every nature arising out of or in connection with
       Contractor's performance of work hereunder or its failure to comply with any of its
       obligations contained in the Contract, except such loss or damage which was
       caused by the sole negligence or willful misconduct of the District.

1.15   CHANGES

       If any changes to the scope of services are sought by either party that would
       require a modification of the amount of compensation, the changes must be
       reviewed in advance of any action to implement the change by the Project
       Manager and the Purchasing Department.

       The District may at any time by written order make changes within the Scope of
       Services described in this Contract. If such changes cause an increase in the
       budgeted cost of or the time required for performance of the agreed upon work,
       the Contractor shall notify the District in writing of the amount of time and
       compensation adjustments that are required.

       In the event the Contractor encounters any unanticipated conditions or
       contingencies that may affect the scope of services and would result in an
       adjustment to the amount of compensation specified herein, Contractor shall so
       advise the District immediately upon notice of such condition or contingency. The
       written notice shall explain the circumstances giving rise to the unforeseen
       condition or contingency and shall set forth the proposed adjustment in
       compensation resulting therefrom.
                                   Page 17 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1

       Any notices shall be given to the District under the NOTICES clause of the
       Special Conditions. Any and all agreed upon pertinent changes shall be
       expressed as a written modification to this Contract prior to implementation of
       such changes.

1.16   DISPUTE RESOLUTION

       In case any disagreement, difference or controversy shall arise between the
       parties, with respect to any matter in relation to or arising out of or under this
       Contract or the respective rights and liabilities of the parties, and the parties to
       the controversy cannot mutually agree thereon, then such disagreement,
       difference, or controversy shall be determined by binding arbitration, according to
       the rules of the American Arbitration Association.

       Any award made by the Arbitrator(s) shall be final, binding and conclusive upon
       all parties and those claiming under them. The costs and expenses of any
       Arbitration shall be borne and paid as the Arbitrator(s) shall, by their award,
       direct.

       The submission to Arbitration is hereby made a condition precedent to the
       institution of any action at law or in equity with respect to the controversy
       involved; and such action at law or in equity shall be restricted solely to the
       subject matter of the challenge of such award on the grounds and only in the
       manner permitted by law.

1.17   NO ASSIGNMENT

       This Contract is personal to each of the parties hereto, and neither party may
       assign or delegate any of its rights or obligations hereunder without first obtaining
       the written consent of the other which will not be unreasonably withheld.

1.18   PROHIBITED INTERESTS

       No member, officer, or employee of the District during his/her tenure or for one
       year thereafter, shall have any interest direct or indirect, in this Contract or the
       proceeds thereof.

       Contractor covenants that it presently has no interest, direct or indirect, which
       would conflict in any manner or degree with the performance of the services

                                    Page 18 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1
       called for under this Contract. Contractor further covenants that in the
       performance of this Contract no person having any such interest shall be
       employed by Contractor.

       The District may require Contractor to file an annual Statement of Economic
       Interest form pursuant to the Political Reform Act of 1974 (Government Code
       Section 81000 et seq.)

1.19   WAIVER

       Failure of any party to exercise any right or option arising out of a breach of this
       Contract shall not be deemed a waiver of any right or option with respect to any
       subsequent or different breach, or the continuance of any existing breach .

1.20   GOVERNING LAW

       This Contract, its interpretation and all work performed thereunder, shall be
       governed by the laws of the State of California.


1.21   RIGHTS IN DATA

       The term “subject data” as used herein means recorded information, whether or
       not copyrighted, that is delivered under this Contract. The term includes graphic
       or pictorial delineation in media, text in specifications or related performance or
       design-type documents and machine forms. Except for its own internal use,
       Contractor may not publish or reproduce such data in whole or in part, nor may
       Contractor authorize others to do so, without the written consent of the District,
       until such time as the District may have either released or approved release of
       such data.

       In the event that the Scope of Services in this Contract is not completed for any
       reason whatsoever, all data generated under this Contract shall become subject
       data and shall be delivered as the District may direct.




                                   Page 19 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
GENERAL CONDITIONS, INSTRUCTIONS, AND INFORMATION FOR PROPOSERS
                          SECTION NO. 1


1.22   NON-COLLUSION AFFIDAVIT

       Pursuant to California Public Contract Code Section 7106, proposer shall execute
       and submit with its proposal, a duly notarized “Affidavit of Non-Collusion” on the
       form included in the solicitation, Form 6.5. Upon execution of the Affidavit, the
       proposer represents and warrants that such proposal is genuine and not sham or
       collusive or made in the interest or on behalf of any person not therein named,
       and that the proposer has not, directly or indirectly, induced or solicited any other
       proposer to put in a sham proposal, or any other person, firm, or corporation to
       refrain from proposing, and that the proposer has not in any manner sought by
       collusion to secure to the proposer an advantage over any other proposer.


1.23   PENALTY FOR COLLUSION

       If at any time it shall be found that the person, firm or corporation to whom a
       contract has been awarded has, in presenting any proposal or proposals,
       colluded with any other party or parties, then the contract so awarded shall be
       null and void and the Contractor and his bondsmen shall be liable to AC Transit
       for all loss or damage which AC Transit may suffer thereby and the Boards of
       Directors may advertise for a new Contract for said labor, supplies, materials or
       equipment.




                                    Page 20 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
    FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
              INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                 SPECIAL CONDITIONS
                                   SECTION NO. 2

2      SPECIAL CONDITIONS


2.1    RELEASE OF INFORMATION

       Contractor must receive prior permission from the District before releasing any
       reports, information or promotional materials prepared in connection with this
       Contract. The Contractor shall provide a copy or copies to the District Project
       Manager for first review and comment.


2.2    INSURANCE

       Contractor shall procure and maintain for the duration of the contract insurance
       against claims for injuries to persons or damages to property which may arise
       from or in connection with the performance of the work hereunder by the
       contractor, contractor’s agents, representatives, employees or subcontractors. If
       a contractor fails to comply strictly with the insurance requirements, that
       contractor may be disqualified from award of the contract. The District reserves
       the right to alter, amend, increase or otherwise modify the insurance
       requirements stated herein.

       A. Coverage shall be at least as broad as:

          1. General Liability coverage is to be equal to Insurance Services Office
             Commercial General Liability Occurrence Form CG0001.

          2.     Automotive Liability coverage is to be equal to Insurance Services
                 Office Business Auto Form CA0001 covering Automobile Liability.

          3.     Workers’ Compensation insurance as required by the State of
                 California and Employer’s Liability Insurance.

          4.     Professional Errors and/or Omissions insurance appropriate to
                 Contractor’s profession.

       B. Contractor shall maintain limits no less than:

          1.     General Liability: $2,000,000 combined single limit per occurrence for
                 bodily injury, personal injury and property damage. If aggregate limit is
                 used, either separate aggregate limit shall apply or aggregate limit shall
                 be twice the required occurrence limit.

                                   Page 21 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                            SPECIAL CONDITIONS
                              SECTION NO. 2

      2.     Automobile Liability: $1,000,000 combined single limit per accident for
             bodily injury and property damage.

      3.     Workers’ Compensation: Workers’ Compensation limits as required by
             State of California and Employer’s Liability limits of $1,000,000 per
             accident for bodily injury or disease.

      4.     Professional Errors/Omissions Liability: $2,000,000 per occurrence.

      Deductible and/or self-insured retentions must be declared to and approved
      by the District. The District reserves the option to require insurer to reduce or
      eliminate such deductible and self-insured retention as to District and/or
      require Contractor to procure a bond guaranteeing payment of any deductible
      or self-insured retention of losses, related investigations, claims,
      administration and defense expenses.

      D. Policies are to contain the following provisions:

      1.     General Liability and Automotive Liability

             a.     The District, its officers, officials and employees are to be
                    covered as additional insureds as respects to liability arising out
                    of activities performed on behalf of Contractor, products and
                    completed operations of Contractor, premises owned, occupied
                    or used by Contractor, and automobiles owned, leased, hired or
                    borrowed by Contractor. Coverage shall contain no special
                    limitation on scope of protection afforded to the District, its
                    officers, officials or employees.

             b.     For any claims related to this contract, Contractor insurance
                    coverage shall be primary insurance as respects the District, its
                    officers, officials and employees. Any insurance or self-
                    insurance maintained by District, its officers, officials or
                    employees shall be in excess of Contractor insurance and shall
                    not contribute with it.

             c.     Any failure with reporting provisions of the policies including
                    breaches of warranties, shall not affect coverage provided to the
                    District, its officers, officials or employees.




                               Page 22 of 118
AC TRANSIT                                           REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                          NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                           SPECIAL CONDITIONS
                             SECTION NO. 2
           d.    Contractor insurance shall apply separately to each insured
                 against whom claim is made or suit is brought, except with
                 respect to the limits of insurer’s liability.

      2.   Workers’ Compensation and Employers Liability

           Insurer shall agree to waive all subrogation rights against the District,
           its officers, officials and employees for losses arising from work
           performed by the Contractor, except for such loss or damage caused
           by the sole negligence or willful misconduct of the District.

      3.   All Coverages

           a.    Each policy required shall be endorsed to state that coverage
                 shall not be suspended, voided or canceled by either party or
                 reduced in coverages or limits, except after 30 days prior written
                 notice by certified mail, return receipt requested, has been given
                 to the District.

           b.    Each policy is to be on an “Occurrence” form. “Claims Made”
                 form requires prior approval by the District as well as Contractor
                 required to provide acceptable evidence of policy retroactive
                 date and to maintain coverage with same retroactive date for a
                 period of not less than five (5) years following termination of
                 services.

      4.   Acceptability of Insurance

           Insurance is to be placed with insurers having a current A.M. Best &
           Co. rating of no less than “A-:VII”.

      5.   Verification of Coverage

           Contractor shall furnish the District with appropriate Certificates of
           Insurance and Endorsements effecting coverages required and signed
           by a person authorized by insurer to bind coverage. Certificates and
           Endorsements are to be received and approved by the District prior to
           commencement of any work under Contract. The District reserves the
           right to require certified copies of all required insurance policies.




                             Page 23 of 118
AC TRANSIT                                                   REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                  NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                 SPECIAL CONDITIONS
                                   SECTION NO. 2
         6.        Other Requirements

              a.     Should any work under this Contract be sublet, Contractor shall
                     require each subcontractor to comply with all of Contract’s
                     insurance provisions and provide proof of such compliance to the
                     District.

              b.     These insurance requirements shall not in any manner limit or
                     otherwise qualify liabilities and obligations assumed by Contractor
                     under this Contract, including indemnification provisions.

              c.     Compliance with these insurance requirements is considered a
                     material part of the Contract. Breach of any such provision may be
                     considered a material breach of Contract and result in action by the
                     District to withhold payment and/or terminate Contract.

2.3   PROTEST PROCEDURES

      A. Protest before Opening

              Proposal protests based upon restrictive specifications or alleged
              improprieties in the proposal procedure shall be filed, in writing, with the
              Procurement and Materials Director, ten (10) days prior to the proposal
              opening date. The protest must clearly specify the grounds on which the
              protest is based and include any supporting information.

      B. Protest of Award

              A Proposer (or other interested party as defined under the District’s
              Protest Procedures) may file a protest with the District alleging a violation
              of applicable federal or state law and/or District policy or procedure relative
              to the seeking, evaluating and/or awarding of a procurement contract.
              Such protest must be filed no later than ten (10) days after the date of
              notice of award or non-award of contract by the District.

      Copies of the District’s Procurement Protest Procedures should be obtained from
      the District’s Procurement and Materials Director. The Procurement Protest
      Procedures will be provided immediately upon request. FAILURE TO COMPLY
      WITH ANY OF THE REQUIREMENTS SET FORTH IN THE DISTRICT’S
      WRITTEN PROPOSAL PROTEST PROCEDURES MAY RESULT IN
      REJECTION OF THE PROTEST.



                                    Page 24 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                SPECIAL CONDITIONS
                                  SECTION NO. 2
2.4   VENDOR REGISTRATION

      If you are not already an AC Transit registered vendor, an online Vendor
      Registration is required prior to contract award. Proposers should access
      www.actransit.org, select: purchasing, online purchasing, and Register as an
      Online Purchasing User. To complete the process, include a W-9, Request for
      Taxpayer Identification Number and Certification (containing original signature) in
      proposal. If online access is not available, contact the Purchasing Department
      for instructions.

2.5   PROPOSAL PROPERTY OF AC TRANSIT

      All materials submitted in response to this solicitation become the property of AC
      Transit. AC Transit has the right to use any of the ideas presented in any
      material offered. Selection or rejection of a Response does not affect this right.

2.6   PROPRIETARY OR CONFIDENTIAL INFORMATION

      Any information contained in the Proposal that is proprietary or confidential must
      be clearly designated. Marking of the entire Proposal or entire sections of the
      Proposal as proprietary or confidential will neither be accepted nor honored. AC
      Transit will not accept Proposals where pricing is marked proprietary or
      confidential.

      To the extent consistent with applicable law, AC Transit will maintain the
      confidentiality of Vendor’s information marked confidential or proprietary. If a
      request is made to view Vendor’s proprietary information, AC Transit will notify
      Vendor of the request and of the date that the records will be released to the
      requester unless Vendor obtains a court order enjoining that disclosure. If
      Vendor fails to obtain the court order enjoining disclosure, AC Transit will release
      the requested information on the date specified.

2.7   WAIVE MINOR ADMINISTRATIVE IRREGULARITIES

      AC Transit reserves the right to waive minor administrative irregularities
      contained in any Vendor’s Proposal. Additionally, AC Transit reserves the right,
      at its sole option, to make corrections to Vendors’ Proposal when an obvious
      arithmetical error has been made in the price quotation. Otherwise, Vendors will
      not be allowed to make changes to their quoted price after the Proposal
      submission deadline.



                                  Page 25 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                SPECIAL CONDITIONS
                                  SECTION NO. 2
2.8    ERRORS IN RESPONSE

       Vendors are liable for all errors or omissions contained in their Proposals.
       Vendors will not be allowed to alter Proposal documents after the deadline for
       Proposal submission. AC Transit is not liable for any errors in Vendor Proposals.
       AC Transit reserves the right to contact Vendors for clarification of Proposal
       contents.

       In those cases where it is unclear to what extent a requirement has been
       addressed or a price component has been included, the Evaluation Team, acting
       through the Contract Specialist or other authorized individual, may contact a
       responding Vendor to clarify specific points in the Proposal submitted. However,
       under no circumstances will the responding Vendor be allowed to make changes
       to the proposed items after the deadline stated for receipt of Proposals.

2.9    ADDENDUM/ADDENDA

       AC Transit reserves the right to change the RFP Timeline or other portions of this
       RFP at any time. AC Transit may correct errors in the solicitation document
       identified by AC Transit or a Vendor. Any changes or corrections will be by one
       or more written addendum/addenda, dated, and attached to and made a part of
       this solicitation document. All changes must be authorized and issued in writing
       by the Contract Specialist. Vendors who have submitted a Letter of Intent
       (reference Section 1.3) will also be sent all addendum/addenda and other
       correspondence pertinent to the procurement.

2.10   RIGHT TO CANCEL

       AC Transit reserves the right to cancel or reissue this Request for Proposal at
       any time without obligation or liability.

2.11   BOND REQUIREMENTS

       A performance bond shall be executed within ten working days after the signing
       of a Contract in an amount not less than forty (40%) of the Contract price. The
       performance bond shall guarantee the Contractor’s faithful performance of the
       Contract in compliance with all terms, conditions and requirements specified in
       the Contract documents. (Attachment 6.6)




                                  Page 26 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                SPECIAL CONDITIONS
                                  SECTION NO. 2
2.12   CONTRACT REQUIREMENTS

       A sample contract incorporating terms that are required by AC Transit has been
       included in Section 7. To be responsive, Vendors must indicate a willingness to
       enter into the contracts with terms and conditions substantially the same as the
       Sample Contract. Any specific areas of dispute with the attached contract terms
       and conditions must be identified in Vendor’s Proposal as noted below and may,
       at the sole discretion of AC Transit, be grounds for disqualification from further
       consideration in the award of this contract.

       A vendor will be more favorably evaluated based on the degree of acceptance of
       the specified terms and conditions without exception, reservation, or limitation.
       Under no circumstances is a Vendor to submit its own standard contract terms
       and conditions as a response to this solicitation. Instead, Vendors must review
       and identify the language from the Model Contracts that Vendor finds problematic
       in two ways:

          Provide specific language in a revised version of the contracts with proposed
           changes marked.
          Delineate each edit in the format of the Issues List stating the issue subject
           matter, referencing the contract section, and summarizing the Vendor’s
           position on the issue.
       The Issues List must include all exceptions to the contract terms and conditions
       in the Sample Contract and must be attached to the Proposal.

Table 1 Contract Issues List
        Issue
        Subject         Agreement        Vendor          AC   Transit Further
#       Matter          and Section      Position        Response     Dialogue




       The Successful Vendors (SV) will be expected to execute the contracts within 30
       calendar days of announcement of the notice of award. To facilitate negotiations,
       it is expected that face-to-face negotiations between business and legal
       representatives authorized to commit the software publisher and the Prime
       Vendor and business and legal representatives authorized to commit AC Transit
       will be required. The Successful Vendors should be prepared to commit these
       resources on-site at Oakland, CA on or about May 29, 2007, until the contracts
       are signed.
                                  Page 27 of 118
AC TRANSIT                                                   REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                  NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                 SPECIAL CONDITIONS
                                   SECTION NO. 2

       If the selected Vendor fails to sign the contract within the allotted thirty (30) days
       time frame, AC Transit may elect to cancel the award, and award the contract to
       the next ranked Vendor or cancel or reissue this solicitation. Vendor’s
       submission of a Proposal to this solicitation constitutes acceptance of these
       contract requirements. AC Transit may also extend this timeframe at its sole
       discretion.

2.13   INCORPORATION OF DOCUMENTS INTO CONTRACT

       This solicitation document and Vendor’s Proposal will be incorporated into any
       resulting Contracts.

2.14   NO OBLIGATION TO BUY

       AC Transit reserves the right to refrain from contracting with any and all Vendors.




         (THE REMAINDER OF THIS PAGE INTENTIONALLY LEFT BLANK)




                                    Page 28 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
    FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
              INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                 FEDERAL CLAUSES
                                   SECTION NO. 3

3      MANDATORY FEDERAL CLAUSES


3.1    NO GOVERNMENT OBLIGATION TO THIRD PARTIES

       No Obligation by the Federal Government.

       (1)   The Purchaser and Contractor acknowledge and agree that,
             notwithstanding any concurrence by the Federal Government in or
             approval of the solicitation or award of the underlying contract, absent the
             express written consent by the Federal Government, the Federal
             Government is not a party to this contract and shall not be subject to any
             obligations or liabilities to the Purchaser, Contractor, or any other party
             (whether or not a party to that contract) pertaining to any matter resulting
             from the underlying contract.

       (2)   The Contractor agrees to include the above clause in each subcontract
             financed in whole or in part with Federal assistance provided by FTA. It is
             further agreed that the clause shall not be modified, except to identify the
             subcontractor who will be subject to its provisions.


3.2    PROGRAM FRAUD and FALSE or FRAUDULENT STATEMENTS or
       RELATED ACTS

       (1)   The Contractor acknowledges that the provisions of the Program Fraud
             Civil Remedies Act of 1986, as amended, 31 U.S.C. § 3801 et seq. and
             U.S. DOT regulations, “Program Fraud Civil Remedies,” 49 C.F.R. Part 31,
             apply to its actions pertaining to this Project. Upon execution of the
             underlying contract, the Contractor certifies or affirms the truthfulness and
             accuracy of any statement it has made, it makes, it may make, or causes
             to be made, pertaining to the underlying contract of the FTA assisted
             project for which this contract work is being performed. In addition to other
             penalties that may be applicable, the Contractor further acknowledges that
             if it makes, or causes to be made, a false, fictitious, or fraudulent claim,
             statement, submission, or certification, the Federal Government reserves
             the right to impose the penalties of the Program Fraud Civil Remedies Act
             of 1986 on the Contractor to the extent the Federal Government deems
             appropriate.

       (2)   The Contractor also acknowledges that if it makes, or causes to be made,
             a false, fictitious, or fraudulent claim, statement, submission, or
                                  Page 29 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                 FEDERAL CLAUSES
                                   SECTION NO. 3
            certification to the Federal Government under a contract connected with a
            project that is financed in whole or in part with Federal assistance
            originally awarded by FTA under the authority of 49 U.S.C. § 5307, the
            Government reserves the right to impose the penalties of 18 U.S.C. §
            1001 and 49 U.S.C. § 5307(n)(1) on the Contractor, to the extent the
            Federal Government deems appropriate.

      (3)   The Contractor agrees to include the above two clauses in each
            subcontract financed in whole or in part with Federal assistance provided
            by FTA. It is further agreed that the clauses shall not be modified, except
            to identify the Subcontractor who will be subject to the provisions.

3.3   ACCESS TO RECORDS

      Access to Records of Recipients and Subrecipients. Upon request, the Recipient
      agrees to permit and require its Subrecipients to permit the Secretary of
      Transportation, the Comptroller General of the United States, and, if appropriate,
      the State, or their authorized representatives, to inspect all Project work,
      materials, payrolls, and other data, and to audit the books, records, and accounts
      of the Recipient and its Subrecipient pertaining to the Project.


3.4   FEDERAL CHANGES

      Contractor shall at all times comply with all applicable FTA regulations, policies,
      procedures, and directives, including without limitation those listed directly or by
      reference in the contract between the Purchaser and the FTA, as they may be
      amended or promulgated from time to time during the term of this contract.
      Contractor’s failure to so comply shall constitute a material breach of this
      contract.


3.5   CIVIL RIGHTS REQUIREMENTS

      The following requirements apply to the underlying contract:

      (1)   Nondiscrimination – In accordance with Title VI of the Civil Rights Act, as
            amended, 42 U.S.C. § 2000d, section 303 of the Age Discrimination Act of
            1975, as amended, 42 U.S.C. § 6102, section 202 of the Americans with
            Disabilities Act of 1990, 42 U.S.C. § 12132, and Federal transit law at 49
            U.S.C. § 5332, the Contractor agrees that it will not discriminate against
            any employee or applicant for employment because of race, color, creed,
            national origin, sex, age, or disability. In addition, the Contractor agrees to
                                  Page 30 of 118
AC TRANSIT                                             REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                            NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             FEDERAL CLAUSES
                               SECTION NO. 3
          comply with applicable Federal implementing regulations and other
          implementing requirements FTA may issue.

    (2)   Equal Employment Opportunity – The following equal employment
          opportunity requirements apply to the underlying contract.

          (a)   Race, Color, Creed, National Origin, Sex – In accordance with Title
                VII of the Civil Rights Act, as amended, 42 U.S.C. § 2000e, and
                Federal transit laws at 49 U.S.C. § 5332, the Contractor agrees to
                comply with all applicable equal employment opportunity
                requirements of U.S. Department of Labor (U.S. DOL) regulations,
                “Office of Federal Contract Compliance Programs, Equal
                Employment Opportunity, Depart of Labor,” 41 C.F.R. Parts 60 et
                seq., (which implement Executive Order No. 11246, “Equal
                Employment Opportunity,” as amended by Executive Order No.
                11375, “Amending Executive Order 11246 Relating to Equal
                Employment Opportunity,” 42 U.S.C. § 2000e note), and with any
                applicable Federal statutes, executive orders, regulations, and
                Federal policies that may in the future affect construction activities
                undertaken in the course of the Project. The Contractor agrees to
                take affirmative action to ensure that applicants are employed, and
                that employees are treated during employment, without regard to
                their race, color, creed, national origin, sex, or age. Such action
                shall include, but not be limited to, the following: employment
                upgrading, demotion or transfer, recruitment or recruitment
                advertising, layoff or termination; rates of pay or other forms of
                compensation; and selection for training, including apprenticeship.
                In addition, the Contractor agrees to comply with any implementing
                requirements FTA may issue.

          (b)   Age – In accordance with section 4 of the Age Discrimination in
                Employment Act of 1967, as amended 29 U.S.C. §§ 623 and
                Federal transit law at 49 U.S.C. § 5332, the Contractor agrees to
                refrain from discrimination against present and prospective
                employees for reason of age. In addition, the Contractor agrees to
                comply with any implementing requirements FTA may issue.

          (c)   Disabilities - In accordance with section 102 of the Americans with
                Disabilities Act, as amended, 42 U.S.C. § 12112, the Contractor
                agrees that it will comply with the requirements of U.S. Equal
                Employment Opportunity Commission, “Regulations to Implement
                the Equal Employment Provisions of the Americans with Disabilities
                Act,” 29 C.F.R. Part 1630, pertaining to employment of persons with

                              Page 31 of 118
AC TRANSIT                                                   REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                  NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                     FEDERAL CLAUSES
                                       SECTION NO. 3
                      disabilities. In addition, the Contractor agrees to comply with any
                      implementing requirements FTA may issue.

      (3)      The Contractor also agrees to include these requirements in each
               subcontract financed in whole or in part with Federal assistance provided
               by FTA, modified only if necessary to identify the affected parties.


3.6   TERMINATION

      In the event that the Contractor breaches the terms or violates the conditions of
      the contract to be awarded, and does not within ten (10) days of written notice
      from AC Transit cure such breach or violation, AC Transit may immediately
      terminate the contract, and shall pay the Contractor only its allowable costs to
      date of termination.

            a. Termination for Convenience (Professional or Transit Service Contracts)

               AC Transit, by written notice, may terminate this contract, in whole or in
               part, when it is in the Government’s interest. If this contract is terminated,
               the Recipient shall be liable only for payment under the payment
               provisions of this contract for services rendered before the effective date of
               termination.

            b. Opportunity to Cure

               AC Transit in its sole discretion may, in the case of a termination for
               breach or default, allow the Contractor ten (10) days in which to cure the
               defect. In such case, the notice of termination will state the time period in
               which cure is permitted and other appropriate conditions.

               If Contractor fails to remedy to AC Transit’s a satisfaction the breach or
               default of any of the terms, covenants, or conditions of this Contract within
               ten (10) days after receipt by Contractor of written notice from AC Transit
               setting forth the nature of said breach or default, AC Transit shall have the
               right to terminate the Contract without any further obligation to Contractor.
               Any such termination for default shall not in any way operate to preclude
               AC Transit from also pursuing all available remedies against Contractor
               and its sureties for said breach or default.




                                     Page 32 of 118
AC TRANSIT                                                     REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                    NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                    FEDERAL CLAUSES
                                      SECTION NO. 3
           c. Waiver of Remedies for any Breach

              In the event that AC Transit elect to waive its remedies for any breach by
              Contractor of any covenant, term or condition of this Contract, such waiver
              by AC Transit shall not limit AC Transit remedies for any succeeding
              breach of that or of any other term, covenant, or condition of this Contract.

           d. Termination for Default (Supplies and Service)

              If the Contractor fails to deliver supplies or to perform the services within
              the time specified in this contract or any extension or if the Contractor fails
              to comply with any other provisions of this contract, AC Transit may
              terminate this contract for default. AC Transit shall terminate by delivering
              to the Contractor a Notice of Termination specifying the nature of the
              default. The Contractor will only be paid the contract price for supplies
              delivered and accepted, or services performed in accordance with the
              manner or performance set forth in this contract.
              If, after termination for failure to fulfill contract obligations, it is determined
              that the Contractor was not in default, the rights and obligations of the
              parties shall be the same as if the termination had been issued for the
              convenience of AC Transit.

3.7   DISADVANTAGED BUSINESS ENTERPRISE (DBE)

      A.      It is the policy of the District to ensure non-discrimination in the award and
              administration of all contracts and to create a level playing field on which
              Disadvantaged Business Enterprises (DBEs) can compete fairly for
              contracts and subcontracts relating to the District construction,
              procurement and professional services activities. To this end, the District
              has developed procedures to remove barriers to DBE participation in the
              proposal and award process and to assist DBEs to develop and compete
              successfully outside of the DBE Program. In connection with the
              performance of this contract, the Contractor will cooperate with the District
              in meeting these commitments and objectives.

      B.      The District, recipient of federal financial assistance from the Federal
              Transit Administration (FTA) is committed to and have adopted DBE
              Program in accordance with federal regulations 49 CFR Part 26, issued by
              the U.S. Department of Transportation (U.S. DOT).

      C.      Pursuant to 49 CFR §26.13, the Contractor is required to make the
              following assurance in its Contract with the District and to include this

                                     Page 33 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                FEDERAL CLAUSES
                                  SECTION NO. 3
            assurance in any Contracts it makes with Subcontractors in the
            performance of this contract:

            “The Contractor or Subcontractor shall not discriminate on the basis of
            race, color, national origin, or sex in the performance of this contract. The
            Contractor shall carry out applicable requirements of 49 CFR Part 26 in
            the award and administration of U.S. DOT assisted contracts. Failure by
            the Contractor or Subcontractor to carry out these requirements is a
            material breach of this contract, which may result in the termination of this
            contract or such other remedy, as the District deems appropriate.”

            Additionally, all of the requirements described in the DBE Program shall be
            met. Any proposer who would like to request additional information or ask
            questions may contact AC Transit’s DBE Representative at (510) 577-
            8818.

      D.    Firms submitting proposals are urged to obtain DBE participation for work
            under this Agreement, although no specific goal has been set.

            Prompt Payment to Subcontractors. In accordance with the District’s DBE
            Program, the contractor shall pay any subcontractors approved by the
            District for work that has been satisfactorily performed no later than thirty
            (30 days from the date of contractor’s receipt of progress payments by the
            District. Within sixty (60) days of satisfactory completion of all work
            required of the subcontractor, contractor shall release any retainage
            payments withheld to the subcontractor.


3.8   INCORPORATION of FEDERAL TRANSIT ADMINISTRATION (FTA) TERMS

      The following provisions include, in part, certain Standard Terms and Conditions
      required by DOT, whether or not expressly set forth in the preceding contract
      provisions. All contractual provisions required by DOT, as set forth in FTA
      Circular 4220.1E, are hereby incorporated by reference. Anything to the contrary
      herein notwithstanding, all FTA mandated terms shall be deemed to control in the
      event of a conflict with other provisions contained in this Contract. The
      Contractor shall not perform any act, fail to perform any act, or refuse to comply
      with any AC Transit requests which would cause AC Transit to be in violation of
      the FTA terms and conditions.

3.9   DEBARMENT AND SUSPENSION REQUIREMENTS

      A.    The prospective lower tier participant certifies, by submission of this bid or
            proposal, that neither it nor its “principals” [as defined at 49 C.F.R. §
                                 Page 34 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                  FEDERAL CLAUSES
                                    SECTION NO. 3
             29.105(p)] is presently debarred, suspended, proposed for debarment,
             declared ineligible, or voluntarily excluded from participation in this
             transaction by any Federal department or agency.

       B.    When the prospective lower tier participant is unable to certify to the
             statements in this certification, such prospective participant shall attach an
             explanation to this proposal.


3.10   LOBBYING REQUIREMENTS & CERTIFICATION

       The Recipient agrees to:

       A.    Refrain from using Federal assistance funds to support lobbying.

       B.    Comply, and assure the compliance of each third party Contractor at any
             tier and each subrecipient at any tier, with U.S. DOT regulations, “New
             Restrictions on Lobbying,” 49 C.F.R. Part 20, modified as necessary by 31
             U.S.C. § 1352.

       C.    Comply with Federal statutory provisions to the extent applicable
             prohibiting the use of Federal assistance funds for activities designed to
             influence Congress or a State legislature on legislation or appropriations,
             except through proper, official channels. Contractors must complete and
             execute the form entitled “Certification Regarding Lobbying”, Form 6.3,
             which is attached hereto and is an integral part of this Contract.

3.11   CLEAN AIR REQUIREMENT

       A.    The Contractor agrees to comply with all applicable standards, orders or
             regulations issued pursuant to the Clean Air Act, as amended, 42 U.S.C.
             §§ 7401 et seq. The Contractor agrees to report each violation to the
             Purchaser and understands and agrees that the Purchaser will, in turn,
             report each violation as required to assure notification to FTA and the
             appropriate EPA Regional Office.

       B.    The Contractor also agrees to include these requirements in each
             subcontract exceeding $100,000 financed in whole or in part with Federal
             assistance provided by FTA.




                                  Page 35 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                 FEDERAL CLAUSES
                                   SECTION NO. 3


3.12   CLEAN WATER REQUIREMENTS

       (1) The Contractor agrees to comply with all applicable standards, orders or
           regulations issued pursuant to the Federal Water Pollution Control Act, as
           amended, 33 U.S.C. 1251 et seq. The Contractor agrees to report each
           violation to the Purchaser and understands and agrees that the Purchaser
           will, in turn, report each violation as required to assure notification to FTA
           and the appropriate EPA Regional Office.

       (2) The Contractor also agrees to include these requirements in each
           subcontract exceeding $100,000 financed in whole or in part with Federal
           assistance provided by FTA.

3.13   ENERGY CONSERVATION REQUIREMENT

       The Contractor agrees to comply with mandatory standards and policies relating
       to energy efficiency which are contained in the State energy conservation plan
       issued in compliance with Energy Policy and Conservation Act (42 U.S.C.
       Section 6321 et seq.).


3.14   NOTIFICATION OF FEDERAL PARTICIPATION

       This project may be financed in part by the Federal Transit Administration (FTA).
       Accordingly, federal requirements apply to this contract. In the event that those
       requirements are revised during the performance of this contract, the Contractor
       shall incorporate those revised provisions mandated by the FTA.




                                  Page 36 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
    FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
              INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                 SCOPE OF SERVICES
                                   SECTION NO. 4

4      SCOPE OF SERVICES


4.1    FHR BACKGROUND


4.1.1 OVERVIEW

       The current Financial and Human Resource system at AC Transit is a patchwork
       of different application packages acquired at different times to provide
       departmental solutions for various financial and HR functions.

       The general ledger, accounts receivable, check management, and accounts
       payable package provided by Sungard/Bi-Tech has served AC Transit with basic
       accounting capabilities for 14 years. (The budget/encumbrance and purchasing
       modules were purchased, but not implemented). The version of this software
       used by AC Transit is several generations out of date. It runs on an HP 3000
       platform that is still supported by the vendor, but it is obsolete. In recent years,
       there has been increasing criticism over the growing inadequacy of the current
       system in relation to new technology platforms, and extensive functionality
       offered by modern financial systems. The Peoplesoft financial modules (Version
       7.0) were purchased in 1997, but never implemented.

       The HR and Payroll system provided by Peoplesoft (Version 7.51) was
       implemented in January 1999 on Windows/SQL Server with the following
       modules:

                              Workforce Administration
                              Payroll
                              Benefits Administration
                              Time and Labor
                              Training, Labor Relations, Health and Safety
                              PeopleTools

       Interfaces were built to the general ledger package and other existing systems.
       The version of this software used by AC Transit is also several generations out of
       date. Several attempts were made to implement a more current version of the
       software. This project was abandoned when Oracle acquired Peoplesoft, as it
       was felt at the time by the District that Peoplesoft would no longer be supported
       in the future by Oracle.


                                   Page 37 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                SCOPE OF SERVICES
                                  SECTION NO. 4
      The Maintenance, Materials, and Purchasing system provided by Mincom was
      implemented in October 2002. Interfaces from these applications to the
      Sungard/Bi-Tech applications were built and are still functioning.    These
      applications are running on the Windows/SQL Server software platform.

      Significant financial and accounting requirements are not met by the current
      Financial and HR systems. For example:

            Encumbrance accounting has not been implemented, resulting in a lack of
             financial control and accountability.
            The various systems do not provide user friendly tools to easily retrieve
             needed information on demand.
            Much of the financial analysis needed by management is compiled by
             hand and information must be reconciled between the various systems.
            Lack of integration between the several systems leads to a proliferation of
             paper flow, manual reconciliations, creation of stand-alone shadow
             systems, and duplicate filing.
            The various systems have not been kept current with the vendor’s
             maintenance releases and, if retained, will require a major upgrade
             implementation effort.

      In short, the current Financial and HR systems are reaching functional
      obsolescence and do not meet some of AC Transit’s critical financial and
      accounting requirements.

4.2   PURPOSE AND OBJECTIVES

      The purpose of the FHR Systems Project is to acquire and implement a financial
      and human resource software system that will satisfy all critical financial and
      accounting requirements, and meet the District’s demand for better information
      and more efficient business systems.

4.2.1 OBJECTIVES

      A list of strategic Critical Business Outcomes (CBO’s) has been approved by AC
      Transit board. These CBO’s are used by AC Transit management to guide all
      programs, activities, and projects. One of the CBO’s is titled “Use of Best
      Business Practices.” The explanatory notes for this CBO include the following:

                      Analytical tools to aid decision-making
                      Hiring practices that attract and result in a high quality workforce
                      Financing practices that maximize financial resources

                                  Page 38 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                               SCOPE OF SERVICES
                                 SECTION NO. 4
                     Efficient operations through the use of technology
                     Management processes that maximize performance
                     Measurement of key performance indicators

    The objectives of the FHR project described below directly support the “Use of
    Best Business Practices” CBO.

    The overall objective of the project is to acquire and implement an FHR system
    that can effectively used by AC Transit management and other stakeholders as
    an effective tool for financial management, control, and reporting. This includes
    the following sub-objectives:

       Improve integration of the following financial end-to-end business processes:

           o GL/Reporting Cycle (Account coding, general ledger, financial and
             management reporting)
           o Procure to Pay Cycle (Purchasing, Inventory, Encumbrance, Accounts
             Payable, Check Management)
           o Cost Accounting Cycle (Labor Distribution, Cost Allocation, Projects,
             Grants)
           o Revenue Cycle (A/R, Cash Receipts, Cash Management)
           o Budget Cycle (Salary Projections, Decision Packages, Position Control,
             Performance Management)
           o Hire to Retire Cycle (Recruitment, Applicant Tracking, Leave
             Management, Benefits, Payroll, Timekeeping, Training)

       Improve operational and financial reporting capabilities.

       Improve the ability to monitor & manage operations.

       Ensure automated       compliance    with   selected   major   internal   control
        requirements.

       Improve operational efficiency and functional effectiveness by implementing
        practical reengineering initiatives that are system dependent and system
        independent to reduce time and/or cost of financial and accounting work
        processes.




                                 Page 39 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                SCOPE OF SERVICES
                                  SECTION NO. 4
4.2.2 THE VISION OF THE FUTURE

         In the future, common policies/processes/systems will make back-office work
          more efficient, deliver greater value to taxpayers and provide decision-makers
          with better information. Both the public and AC Transit employees will benefit
          from financial and administrative reforms.
         The new financial application will provide an efficient financial accounting and
          reporting process, one that will reduce accounting cycle time, and generate
          timely and accurate financial reporting to support year-end reporting and
          financial management requirements.
         Valid and reliable financial information will be readily available and easily
          accessible for department managers to make informed decisions.
         System integrity and strong internal controls, along with voluntary compliance
          with relevant aspects of Sarbanes Oxley, will improve financial controls for the
          District.
         The project’s overall business goals include streamlining financial and
          administrative business processes, leveraging the District’s investments in
          systems and data to reduce costs and achieve economies of scale, and
          improving core management systems to align with performance management
          efforts.
         The combination of financial/administrative information and HR-based
          personnel information can create “more than the sum of its parts,” allowing the
          District to gain much clearer information about its costs of services.
         Better financial and administrative controls also supports the goal of
          safeguarding taxpayer resources.
         Private enterprises and other government departments have turned toward
          enterprise solutions to improve efficiency and effectiveness.

4.3   DETAILED SCOPE OF SERVICES

      The FHR project scope includes the application package components listed
      below under the heading Application Software. It is anticipated that the solution
      will be integrated to the extent possible given the limited project scope defined
      hereafter. Interfaces to other District systems, conversion of several years of
      historical information, financial and management reporting, systems dependent
      business process improvements, and the technical infrastructure necessary to
      support the proposed solution are also part of the scope of services.




                                   Page 40 of 118
AC TRANSIT                                             REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                            NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             SCOPE OF SERVICES
                               SECTION NO. 4
4.3.1 APPLICATION SOFTWARE

    The scope includes the following application package components:

    Financial Modules: General Ledger, Accounts Receivable, Accounts Payable,
    Grants Administration, Budget and Planning, Fixed Assets, Cost Accounting,
    Encumbrance Accounting, Payroll, Time and Attendance.

    Human Resources Modules: Position Control, Benefits, Leave Management,
    Labor Relations, Training, Recruitment/Applicant Tracking.

    The project scope does not include replacement of the purchasing, materials, or
    maintenance system, but the interfaces and integration of these systems to the
    rest of the financial system is included in the project. Interfaces required to
    implement encumbrance accounting are especially important to AC Transit.

    Operator timekeeping, (OTS Timekeeping on the system overview chart below),
    is complex and is also vital to the successful operation of AC Transit. It is not
    included within the scope of the project, but the maintenance timekeeping system
    (Kronos Timekeeper on the system overview chart below), is within scope.

    Claims management is not part of the scope of this project. However, we
    anticipate that claims payments will continue to be paid out of accounts payable
    module of the new financial management system solution.

    The system overview chart below shows the scope of the project overlaid on the
    current systems in use at AC Transit.




                               Page 41 of 118
AC TRANSIT                                                            REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                           NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                   SCOPE OF SERVICES
                                     SECTION NO. 4




                                                                                              Hastus


                      Travel Tracker              Budget Prep &
                                                    Reporting
                                                                                                OTS
                                                                                             timekeeper

        B of A
                       Sungard / Bi-Tech                                    Peoplesoft
       Treasury
        Mgmt.                          GL                                      Payroll
                                                                                                    Perseus
                                       GL                                                            Applic.
                                       AP                                    Time & Labor           Tracking

                                       AP
      AIR Invoice                      AR                                  Benefits Admin.

                                  AR
                           Check Management                                Human Resources
      Bottomline
     check printing


                                                               MMIS                               Ailan Workers
                                 Mincom                    Fixed Assets                            Comp/USAA
    Claims Admin.
                                Purchasing

                                 Materials                      Kronos
                                                              Timekeeper

                               Maintenance


                              Accts. Payable




Key: In Scope




                                        Page 42 of 118
AC TRANSIT                                                   REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                  NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                  SCOPE OF SERVICES
                                    SECTION NO. 4
4.3.2 INTERFACES AND CONVERSION PROGRAMS

       All programs necessary to convert existing financial information from legacy
       systems to the new FHR solution will be included in the scope of this project. It
       is expected that several years of historical information will be converted.

       It is anticipated that the Data Transformation Services (DTS) tool currently used
       for the majority of the District’s interfaces will be the primary data conversion tool
       of choice. It will also be used to create the on-going interfaces between the FHR
       solution and other District applications, pending recommendations from the
       successful vendor.

       The scope of the FHR project will include at least the following interfaces:

Num.          Source                Destination                 Description            Tool
 1     FHR                     Paybase                  Payroll checks/advices
 2     FHR                     IFAS AP                  Payroll checks/advices
 3     FHR                     IFAS AP                  Entitlement payments
 4     FHR                     IFAS GL                  Payroll labor distribution
 5     FHR                     Benefits Providers (4)   Benefit plan maintenance
 6     FHR                     Data warehouse           Employee maintenance           DTS
 7     FHR                     WinStar                  Employee maintenance
 8     FHR                     OTS                      Employee maintenance           DTS
 9     FHR                     Worker’s comp            Employee maintenance
                               provider
 10    FHR                     Drug testing             Employee maintenance
 11    FHR                     Safety awards            Employee time
 12    WinStar                 FHR                      Employee time
 13    OTS                     FHR                      Employee time
 14    IFAS AP                 Claims                   Check numbers
 15    Claims                  IFAS AP                  Claim payments
 16    Workers comp            IFAS AP                  Claim payments
       provider
 17    IFAS AP                 Banking provider         Positive pay
 18    IFAS AP                 IFAS GL                  AP vouchers                    DTS
 19    Banking provider        IFAS AP                  Check reconciliation
 20    IFAS AR                 Banking provider         Check deposits
 21    IFAS AR                 IFAS GL                  AR cash receipts
 22    Ellipse                 IFAS AP                  Vendor maintenance             DTS
 23    Ellipse                 IFAS AP                  Vendor invoices                DTS
 24    Ellipse                 IFAS GL                  Inventory journals             DTS
 25    IFAS GL                 Data warehouse           Account maintenance            DTS

                                    Page 43 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                               SCOPE OF SERVICES
                                 SECTION NO. 4
 26   IFAS GL                Budget reporting       Account transactions          DTS
 27   Ellipse                Fixed Assets           Fixed asset maintenance       DTS
 28   Ellipse                Fixed Assets           Fixed asset physical          DTS
                                                    inventory
 29   Fixed Assets           Ellipse                Fixed asset disposals
 30   FHR                    Ellipse                Labor costing edit and load
 31   Kronos                 Ellipse                Work order labor costs
 32   IFAS                   Fixed Assets           Fixed asset transactions


4.3.3 FINANCIAL AND MANAGEMENT REPORTING

      AC Transit currently uses a homegrown data mart to store multiple years of
      historical information for most financial, HR, and other business systems. This
      data mart uses basic SQL Server and DTS functionality to store multiple years of
      information for most of AC Transit’s critical business systems. SQL Server
      queries are built upon request to satisfy management’s ad-hoc management
      reporting requirements. The scope of the FHR project does not include the
      implementation of a new data mart.

      Business Objects, an enterprise reporting, query and analysis, and data access
      tool, has recently been acquired by AC Transit. However, it is only being used on
      a limited basis for data access, analysis or reporting against the homegrown data
      mart or any of the current financial or human resource systems.

      During Implementation Planning, a Reporting Strategy will be developed that may
      include designing and creating some reports using Business Objects as the data
      access tool of choice.

4.3.4 BUSINESS PROCESS IMPROVEMENT

      A significant number of financial and HR business process improvement
      opportunities have been identified as part of a separate but related business
      process improvement (BPI) project currently being conducted by Macias
      Consulting.    Some of these business process opportunities are system
      independent, meaning that they can be implemented regardless of the financial
      system that is in use.      These business process opportunities may be
      implemented concurrently with the FHR project, but they are not part of the scope
      of the FHR project.

      Some of these opportunities are system dependent, meaning that they cannot be
      implemented unless certain FHR system features or functions are implemented
      at the same time or have previously been implemented. The FHR system
                                 Page 44 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                               SCOPE OF SERVICES
                                 SECTION NO. 4
     features or functions required to implement system dependent business process
     improvement opportunities identified by the Macias project are included in the
     scope of the FHR project. The FHR project manager and the BPI project
     manager will work closely together to identify the system dependent opportunities
     and to coordinate project tasks and activities.


4.3.5 TECHNICAL INFRASTRUCTURE

     If additional server or storage space is required to support the new FHR solution,
     the labor and equipment required to support the FHR solution will be included in
     the project scope. However, the additional server or storage space and related
     labor will be acquired from a source other than the selected FHR vendor.

     The project scope will include an analysis of the current network capacity and its
     ability to support the selected FHR solution. If it is determined that additional
     network bandwidth is required to support the FHR solution, the labor and
     equipment required to increase the network bandwidth to accommodate the FHR
     solution will be included in the project scope. However, the labor and equipment
     required to increase the network bandwidth will be acquired from a source other
     than the selected FHR vendor.

4.3.6 SERVICES

     AC Transit intends that all professional services necessary to successfully
     implement the new FHR will be part of the scope of services. These services
     include:

        Vendor Project Management
        Package Configuration
        Technical Services, including infrastructure design and support, and design,
         development, and testing of application enhancements, reports, interfacing
         with external applications, and data conversion
        Training




                                 Page 45 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                 SCOPE OF SERVICES
                                   SECTION NO. 4
4.4   PROJECT PHASES AND TIMELINE

      The major sub-phases and deliverables of implementation typically include:

         Sub-            Description                            Deliverable
        phase

      1.0         Implementation Planning      Project Planning Report and Workplan

      2.0         Fit Analysis                 Fit Analysis Report

      3.0                                      Approved Acceptance Tests and User
                  Build and Test
                                               Procedures, Trained Users
                  Transition
      4.0                                      Live Production System
                  Post-Implementation
      5.0                                      Stress Test Results and System Acceptance
                  Activities


      These five (5) major sub-phases would be repeated for each major grouping of
      software modules that will be implemented together. For example, the Financial
      modules will likely be implemented together over a period of 6 to 9 months. After
      this implementation is completed, the HR/Payroll modules would be implemented
      together over a period of 6 to 9 months. The order in which these groupings of
      modules are implemented could easily be reversed, depending on vendor
      recommendations, AC Transit priorities and software dependencies and
      constraints.

      Vendors are encouraged to propose alternative approaches and timelines that
      are consistent with their experience and demonstrated best practices. Alternative
      approaches can include a different division of functionality among the Phases,
      different approaches to rolling out the implementation to AC Transit workforce, or
      any other aspect of the implementation that the Vendor believes would reduce
      risk to AC Transit, increase the likelihood of success, and enhance the cost-
      effectiveness of the overall implementation.




                                   Page 46 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                SCOPE OF SERVICES
                                  SECTION NO. 4
4.5   AC TRANSIT RESPONSIBILITIES

4.5.1 PROJECT STAFFING

      AC Transit intends to staff this project with a team of functional and technical
      resources. It expects that the project manager will be assigned to the project full-
      time and for the entire duration of the project. Other resources will be assigned
      as mutually agreed during contract negotiations with the successful vendor.

4.5.1.1   PROJECT MANAGEMENT

          The District’s Project Manager, Kevin Anderson, will provide leadership and
          direction in all functional and technical areas. Tasks that may be performed
          include:
                   Develop team work plans
                   Lead deliverables reviews
                   Accept deliverables
                   Authorize payment of invoices
                   Coordinate and assign team activities and tasks
                   Coordinate cross team communication and tracking of team’s tasks
                     to completion
                   Coordinate problem resolution and assist in leading Status
                     Meetings
                   Manage compliance with the software license and implementation
                     services contract

4.5.1.2   FUNCTIONAL ANALYSTS

          AC Transit will provide functional analysts for each functional area with
          appropriate management attributes, business unit knowledge, and process
          knowledge of the existing AC Transit financial and human resource functional
          areas, and external interfaces to other systems. Tasks that may be
          performed include:
                 Participate in the deliverables reviews as needed
                 Provide functional information about the existing application
                    environment
                 Review conversion data file information
                 Participate in application design via the future requirements and fit-
                    gap analysis workshops
                 Assist in problem resolution
                 Participate in status meetings

                                  Page 47 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                SCOPE OF SERVICES
                                  SECTION NO. 4
                   Respond and obtain approval for functionality decisions resulting
                    from participation in requirements, fit-gap analysis, and
                    configuration workshops
                   Facilitate change management implementation
                   Coordinate training efforts

4.5.1.3   TECHNICAL ANALYSTS

          AC Transit will provide technical analysts to support the implementation of the
          selected FHR solution. These individuals may require additional training in
          the specific operating system, database management system, and application
          technologies, and such training will be provided during the project. A variety
          of technical roles will be supported, including:
                          FHR System Administration
                          Operating System Administration
                          Database Administration
                          Technical Design and Development
                          FHR Architect
                          FHR Security
                          Server Operations and Management

      Tasks that may be performed include:
                       Set up security
                       Test and design application definition
                       Participate in the deliverables reviews as needed
                       Provide technical information about the existing systems
                       Provide technical information on/about the existing
                         application environment
                       Provide technical information about system interfaces
                       Provide data file information
                       Participate in application design
                       Develop technical specifications
                       Provide information about any third party systems as may be
                         needed for specification creation
                       Code and test interfaces, conversions, adaptations, and
                         modifications to the system
                       Provide infrastructure design and implementation services
                       Participate in status meetings




                                  Page 48 of 118
AC TRANSIT                                              REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                             NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                SCOPE OF SERVICES
                                  SECTION NO. 4
4.5.2 ASSUMPTIONS

    AC Transit will be responsible for providing the environment and facilities for the
    project implementation and operation. AC Transit will be responsible for the
    following items and/or services for the project:
    A. Providing reasonable and necessary office space, local telephone
        connections, workstations, copiers, fax machines, and AC Transit Intranet and
        Internet access at AC Transit site.
    B. Providing the Vendor information regarding standard hardware, operating
       system, system software, database configurations, and current business
       practices used by AC Transit.
    C. Providing access at mutually agreed times and locations to appropriate AC
       Transit facilities.
    D. Supplying AC Transit-specific information necessary for the Vendor to
       implement all functions of the FHR.
    E. Reviewing and accepting all project Deliverables such as software functional
       and design documentation, operations documentation, training materials,
       report formats, progress reports, test plans, and related documentation in
       accordance with the Contract.
    F. Providing documentation and interface information for all required manual and
       automated system interfaces to AC Transit’s existing applications required to
       support the FHR.
    G. Verifying that the deliverables, materials, and workmanship of Vendor-
       provided Services conform to the Contract requirements, including
       specifications.
    H. Conducting Acceptance Tests and evaluating the test results. AC Transit and
       other AC Transit personnel will conduct Acceptance Testing with the Vendor’s
       assistance.
    I. Providing facilities for training.




                                  Page 49 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
    FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
              INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                              PROPOSAL INSTRUCTIONS
                                  SECTION NO. 5

5      PROPOSAL INSTRUCTIONS

       All Vendor Proposals must adhere to the format specified below. Variations from
       the format may result in a Vendor being declared non-responsive.

       Please make a copy of Section 5 of the RFP, and use it as the template for
       your proposal. Please insert your responses directly into this Word
       document at the end of each sub-section, or as otherwise instructed below.
       Use italics or other means to distinguish your responses from the RFP
       language. Note that there are page limits for most of the sub-sections.
       Where there are no stated page limits, please use the general rule of being
       concise, clear, and brief.

5.1    STRATEGIC ALIGNMENT WITH KEY BENEFITS

       This sub-section should serve as an executive summary of the Proposal. The
       summary should highlight aspects of this Proposal which make it superior or
       unique in addressing the needs of AC Transit. It should clearly and concisely
       state the Vendor’s value proposition.

       The evaluation of the Vendor’s alignment with AC Transit’s expected strategic
       benefits ensures evaluation of those factors critical to the success of the solution.
       This evaluation approach can also provide a counter-weight to the reliance on the
       detail of the functional and technical requirements. Essentially this category
       allows the evaluation to focus on the “forest” (strategic benefits) rather than the
       “trees” (detailed requirements).

       In preparing their responses to this section, the Vendor should review the
       purpose and objectives of the project described in Section 4.2, as well as the
       overall scope of services. Vendors must articulate—through any combination of
       descriptions of product functionality, implementation approach, client references,
       and case studies—how the proposed solution will achieve the described purpose
       and objectives of the project. The executive summary should be no more
       than five (5) pages.

       Vendors should also respond to the past performance requirements stated in the
       table below.      Public sector accounting and encumbrance requirements,
       implementation issues and problems are substantially different than those in the
       private sector, and these requirements, issues and problems are more complex
       and difficult to manage and resolve as agency size increases. These
       requirements will help ensure that responding vendors can demonstrate

                                    Page 50 of 118
AC TRANSIT                                             REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                            NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                         PROPOSAL INSTRUCTIONS
                             SECTION NO. 5
    successful implementation of public sector financial and HR applications in
    agencies comparable in size and complexity to AC Transit.

     Type        Business Requirement
  1. Desirable   Provide an integrated FHR System—including core financial,
                 human resources and payroll functionality—that has been
                 successfully implemented in a public sector organization or
                 governmental body in the United States with over 2,000 active
                 employees and with an operating budget of over USD $275
                 million.

                 “Integrated FHR System” means a software application that
                 performs a broad range of functions in the administration of
                 finance, human resource and payroll business processes and
                 that uses a single database and application development
                 environment and toolset. This requirement is not meant to
                 preclude the use of third-party software or services for “non-core”
                 functions outside workforce administration and payroll (e.g., time
                 and attendance or learning management). It is also not meant to
                 preclude the use of third-party software or services for “non-core”
                 financial functions such as treasury management.
                 .
                 “Successful implementation” requires production operation of
                 substantially all core finance, workforce administration and payroll
                 processes in accordance with applicable specifications for at
                 least one year following initial acceptance of the system.
  2. Desirable   Provide core finance functionality that includes proven and
                 mature encumbrance accounting capability that has been
                 successfully implemented in a public sector organization or
                 governmental body in the United States with over 2,000 active
                 employees and with an operating budget of over $275 million.

                 “Proven and mature encumbrance accounting capability” means
                 that the encumbrance accounting can be used both for purchase
                 order related expenditures and payroll related expenditures, and
                 that the functionality has been included in at least the last two of
                 the software publisher’s major version releases of the software.

                 “Successful implementation” requires production operation of the
                 proven and mature encumbrance accounting capability in
                 accordance with applicable specifications for at least one year
                 following initial acceptance of the system.
                              Page 51 of 118
AC TRANSIT                                            REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                           NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                         PROPOSAL INSTRUCTIONS
                             SECTION NO. 5
     Type        Business Requirement
  3. Desirable   The proposed technical infrastructure and environment, including
                 the combination of hardware, operating system, database, and
                 core FHR software application, is compliant with AC Transit’s
                 specified technical architecture (Windows servers and SQL
                 Server), and has been successfully implemented in a private or
                 public sector organization with over 2,000 employees and a
                 budget of over $275 million.

                 “Successful implementation” requires production operation of
                 substantially all core finance, workforce administration, and
                 payroll processes in a comparable technical infrastructure and in
                 accordance with applicable specifications for at least one year
                 following initial acceptance of the system.

                 The technical infrastructure and environment of the
                 qualification(s) does (do) not need to match exactly the versions
                 of the proposed configuration (e.g., the reference implementation
                 may be on an earlier version of the database or an earlier model
                 of hardware).
  4. Desirable   All hardware and software included in the proposed solution,
                 including operating system, database management system, core
                 FHR software application, and any third-party tools, utilities, or
                 other applications, must be a version that is currently supported
                 under standard maintenance agreements and be generally
                 available.
  5. Desirable   The proposed implementation services provider has successfully
                 implemented the proposed FHR System at least three times for a
                 public sector organization or governmental body in the United
                 States with at least 2,000 employees and an operating budget of
                 over $275 million.


    The vendor is asked to summarize relevant clients and project engagements and
    references using the Qualifications and Experience Matrix shown below to
    indicate how the companies in the Proposal Team meet the past performance
    requirements listed in the table above.

    A. A referenced qualification may meet more than one requirement.
    B. Requirement 4 above does not need to be demonstrated through client
       references.

                              Page 52 of 118
AC TRANSIT                                                                                      REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                                                     NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                            PROPOSAL INSTRUCTIONS
                                SECTION NO. 5
      C. Qualifications and Experience are limited to a maximum of 15 references (for
         the full Proposal Team).
      D. The past performance requirements may be met by any number of the
         Proposal Team members. It is not necessary for each member of the
         Proposal Team to meet all of the requirements as long as collectively the full
         Proposal Team meets all requirements.
      E. For each client and project referenced in the Qualifications and Experience
         Matrix, provide a project summary of no more than two pages. This project
         summary should demonstrate exactly how the reference satisfies the
         Requirement. Names, titles, and phone numbers of contacts must be provided
         for each client.
      F. These clients and project references may ultimately be contacted by the
         appropriate evaluation team(s) for verification and to serve as references for
         the proposal team. The Proposal Team is responsible for ensuring that the
         client and project reference will be willing and able to serve as a reference.
      G. In addition to the references, the Vendor is requested to supply a list of all
         customers that have bought or implemented the proposed software in the last
         five years. AC Transit may, at its option, contact other known customers, by
         telephone or other means, and consider that additional information in the
         evaluation of the references.
                                           1. FHR, Public Sector with




                                                                                                                                                     5. Integrator Implemented
                                                                                                 Employees & $275M Bud
                                                                                                 3. Tech Infrastructure +
                                                                                                 Application with > 2,000
                                                                        2. Proven Encumbrance




                                                                                                                            4. Currently supported



                                                                                                                                                     in Public Sector with
                                           > 2,000 Employees &




                                                                                                                            version implemented



                                                                                                                                                     proposed software
                                           $275M Budget


                                                                        Accounting




                       Applicable to
Client / Project       Which Proposal
Reference              Team Members




                                 Page 53 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
5.2   FUNCTIONAL REQUIREMENTS

      In this sub-section, the Vendor is asked to provide a narrative response to the
      high priority functional requirements listed below. In addition, a detailed
      functional requirements checklist is provided as an Excel spreadsheet.

      For the initial review of Proposals, the Functional Requirements score is based
      on Vendor responses to the requirements. For the second phase of the
      evaluation, Vendors will be evaluated through the package demonstrations
      following scripts and presentation instructions to be provided. These scripts will
      be focused on the high priority business requirements. Evaluation Team
      members will score each script and element of the presentation using the
      descriptive scale.

      The final Functional Requirements score, to be completed after the Best
      and Final process, is a composite of all information gathered during the
      evaluation process. It is not based solely on the material presented during
      the Vendor Demonstrations, nor on the initial Vendor responses to the
      Functional Requirements.

5.2.1 HIGH PRIORITY BUSINESS REQUIREMENTS


      A description of each of the high priority requirements is listed below. For each of
      these requirements, please provide a concise, clear narrative response that
      describes how your proposed solution (the combination of your software
      functionality, and proposed services) will meet the high priority requirement.
      Insert your narrative at the end of each requirement. Each narrative should be
      no more than two (2) pages.

      The Evaluation Team will score high priority requirement responses using the
      following criteria:

      Response
      Exceeds the requirement by providing exceptional benefit, functionality, or capability
      Satisfies the requirement with some additional benefit, functionality, or capability
      Satisfies the requirement in all ways
      Nearly satisfies the requirement, but fails in some minor respect
      Partially satisfies the requirement, but fails in some significant respect
      No response or no capability


                                   Page 54 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
5.2.1.1   ENCUMBRANCE ACCOUNTING

          Business Driver. Most public entities are mandated by their governing body
          to perform encumbrance accounting. For public agencies, it is considered an
          accepted and standardized best business practice, as it provides the high
          level of control over expenditures that the public expects while minimizing the
          exposure of agency officials. AC Transit does not currently use encumbrance
          accounting, but intends to implement it for the following reasons:

          1.    Financial control and management.         Encumbrance accounting
                improves the ability to stay within budget, and earmark funds for
                specific purposes. It also complies with governmental accounting
                standards, and Sarbanes Oxley.
          2.    Grant expenditure control.      A lack of encumbrance accounting
                makes the information to complete mandated grant reporting difficult to
                acquire and reconcile. Problems of accuracy can result. At a
                minimum, if a grant expenditure is mis-coded, several correcting
                entries are needed.    An encumbrance system would help resolve
                these problems.
          3.    Project accounting and project control.      Projects use purchase
                orders and contracts, both of which need to be encumbered. This is
                the only way a project manager, (most of whom do not have financial
                backgrounds, or much time to do financial reconciliation’s if they do),
                can get a timely, accurate and comprehensive look at the financial
                status of their projects.
          4.    Payroll control. Whereas Payroll and benefits comprise the majority
                of expenditures at the District, payroll encumbrance will assist in
                managing these expenditures.


          Future Vision. Due to the dollar volume of the spend, the governmental
          nature of the agency, and the need for complete control and visibility, a
          mature, full featured encumbrance system is a clear business requirement for
          AC Transit to control purchase order and payroll related expenditures. In
          addition, on a case by case basis as business need is demonstrated,
          encumbrances will be used to reserve funds for other specific future
          purchases. This encumbrance system needs to be tightly integrated to:

                            Budgeting
                            Budget Modeling and financial forecasting
                            Purchasing

                                  Page 55 of 118
AC TRANSIT                                            REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                           NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                           PROPOSAL INSTRUCTIONS
                               SECTION NO. 5
                          Contracts
                          Grants
                          Project Control
                          Accounts Payable
                          General Ledger and subsidiaries
                          General Journal Entries – imbedded functionality to
                           transfer encumbrances, disencumber or do both on the
                           same journal entry line, without additional processes.

      Because a purchasing module is not going to be part of the FHR solution, a
      fully integrated encumbrance solution is not possible. Accounts Payable is
      considered to be part of the financial system and will be replaced. Robust
      two-way interfaces between the Mincom purchasing module and the FHR
      solution will be developed as part of the scope of the FHR project.

      Payroll encumbrance can be an effective tool to help the District monitor and
      report payroll commitments and actual expenditures. The District defines
      payroll encumbrance as follows:

               Determine known annual commitments of payroll/benefits related
                amounts for each individual. (Vacant positions are not included, and
                planned/budgeted amounts that are not yet legal commitments are
                not included.)
               Summarize this information to the lowest level of detail provided for
                in the General Ledger for each cost center and/or grant/project, and
                encumber the annual amount
               Adjust known commitments on a quarterly or semi-annual basis and
                adjust encumbrance amounts accordingly.
               Disencumber actual amount paid each payroll, and increase actual
                expenditures at lowest level of detail provided for in the General
                Ledger for each cost center and/or grant/project.
               Reporting requirements related to payroll encumbrances will be
                determined during implementation

      Vendor Narrative Response.           Describe in detail how encumbrance
      accounting is accomplished in your proposed software. Describe how you
      propose to successfully implement encumbrance accounting in an
      environment where the purchasing module software is provided by a software
      publisher other than your proposed software publisher. Describe any existing
      interface programs between Mincom’s purchasing module and your proposed
      software that you could potentially transfer to minimize the effort required to
      successfully accomplish encumbering of purchase orders related


                              Page 56 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
          expenditures. Describe how your proposed software could successfully
          accomplish encumbering of payroll.

5.2.1.2   SCHEDULING, TIME, AND ATTENDANCE INTEGRATED WITH PAYROLL

          Business Driver. The District needs to gain real time control and visibility
          into the District’s number one expenditure, labor, by real time scheduled
          versus actual reporting down to the employee level. It also needs to provide
          robust costed scheduling capability which is dynamically derived from the time
          keeping elements of the schedule, and data provided by the integrated FHR
          solution.

          The current system overview chart below shows the key sub-
          systems/modules that provide the operational functionality needed for bus and
          operator scheduling and dispatching, as well as the functionality needed for
          time and attendance and payroll. (This chart provides more detail than the
          high level system overview chart shown in Section 4).




                                  Page 57 of 118
AC TRANSIT                                            REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                           NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                         PROPOSAL INSTRUCTIONS
                             SECTION NO. 5



                           Current Scheduling,
                           Time, and Attendance
                           Modules
     Datamart                                                GenFare
     (OTS X-Ref)
                           Hastus Schedule                  SatCom
                           Optimization

                                                          NextBus

                             Operator
        Sign-up              Timekeeping             Vehicle Dispatch
                             System (OTS)

      Kronos
      Maintenance
      Time & Labor           Peoplesoft Time
                             and Labor
                            Peoplesoft Payroll
                                                      Mincom EAMS



      The core module in the center of the chart labeled Operator Timekeeping
      System (OTS), as well as the “Signup” module and the “Vehicle Dispatch”
      module on either side of OTS, are custom developed modules that use a
      common file structure (See shaded boxes on chart). “Signup” is where
      operators are assigned to bus routes. “Vehicle Dispatch” is where buses are
      assigned to the routes. They collectively satisfy the operator and bus
      scheduling and dispatching needs of the District.        They are vital to the
      successful operation of AC Transit core business.            From a technical
      perspective, all three of these modules reside on the HP3000. They have
      reached the end of their useful lives, and can no longer be supported.

      The core OTS module is also where the business and union rules related to
      paying bus drivers reside, so that time and attendance can be accurately
      predicted, recorded and costed. Therefore, the core OTS module satisfies a
      combination of operational and financial (time and attendance) requirements,
      and has both operational and financial users.


                              Page 58 of 118
AC TRANSIT                                            REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                           NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                         PROPOSAL INSTRUCTIONS
                             SECTION NO. 5
      The Hastus scheduling optimization module at the top of the chart is used to
      create and maintain bus routes. Essentially, Hastus feeds the bus routes to
      Signup, where bus drivers pick routes based on seniority. The operator
      schedules are then passed to OTS. These schedules can potentially change
      for every operator on a quarterly basis. In addition, every exception to the
      default schedule, such as sick leave, overtime, no shows, etc., are entered
      directly into OTS which modifies the hours and pay types reported. Several
      times every pay period, OTS feeds the operator hours to the payroll system.
      These are automatically generated by the OTS module based on business
      and union rules.

      The “Datamart” shown at the top left of the chart stores history from the
      various operational modules and is used for data analysis and future planning
      of routes and schedules.

      The Kronos timekeeping system on the left side of the chart is used to report
      time for maintenance personnel. The Peoplesoft Time and Labor module is
      the repository for time input from both the OTS and Kronos systems. It is also
      used to directly record some time and attendance input for all types of
      employees.

      Future Vision. A major focus of the FHR procurement is to replace the
      circled modules on the chart. (Please note that financial time and attendance
      requirements are included in the detailed functional requirements spreadsheet
      described below in Section 5.2.2).

      Because the core OTS module (partially shaded) includes both financial and
      operational components, the interface between OTS and the FHR time and
      attendance solution is also an important part of this project. Based on the
      District’s high level review, it appears that we can enable cost accounting and
      solve many downstream payroll and HR issues by sending more detail
      through the interface than is currently sent. Redesigning the reason codes
      and earnings codes being sent through the interface may also be necessary.

      The District intends to replace the operational modules that are completely or
      partially shaded on the chart as a separate project. Therefore, replacement of
      the operational modules, including the core OTS module, is not part of the
      scope of the FHR project.




                              Page 59 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
          Vendor Narrative Response. Please describe your combined proposal
          team’s experience in providing solutions for the time and attendance, and
          related payroll requirements in similar transit environments. (In most cases,
          we expect this experience will have been in partnership with a software
          publisher that specializes in transit operator scheduling and timekeeping).
          Please also describe your proposed time and attendance solution for the
          District based on the time and attendance requirements included in Section
          5.2.2.


5.2.1.3   ROBUST GOVERNMENTAL (MULTIPLE EQUITIES TRACKING) FIXED
          ASSETS


          Business Driver.         The MMMIS system (see system overview chart in
          Section 4.3.1) is a custom developed system that is over 20 years old. This
          system was corrupted, and reports rendered inactive when a new purchasing
          system was implemented. Reconciliation with the General Ledger is a
          continuing problem. From a technical perspective, it has reached the end of
          its useful life and can no longer be supported.


          Future Vision.       Provide full range of standard Fixed Asset system
          functionality, with ability to support data elements required by the Federal
          Transit Administration (FTA) and the Metropolitan Transportation
          Commission, and internally required fields such as vehicle number, district
          and GIS location, etc.
          The proposed solution should include specific functionality for managing multi-
          fiscal year Construction In Process (CIP), and Work In Process (WIP),
          activities. It should be interfaced/integrated with Purchasing, Account
          Payable, General Ledger, and Grant/Project accounting modules with ability
          to make coding and amount adjustments, prior to upload into the Fixed Asset
          system, regardless of which module is providing this information.
          Capital costs are recorded in the fixed asset system with the grant number/s
          which funded the asset. A given asset can have any number of cost lines,
          each with a different grant number, which in total represents all of the parties,
          internal and/or external, that contributed to the acquisition of the asset.
          Individual grants in turn, have one or many sub components of funding
          (equities), each again from a separate funding source. These are how the
          grants are awarded to us, and they are required to be reported upon. To
          solve this, the current system uses a “funding template” which defines the
          variable sub components of funding behind an individual grant. Attached to
          each of these subcomponents are equity accounts and related accounts for

                                   Page 60 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
          accumulated amortization of that equity source. While post GASB 34 we no
          longer report this on our balance sheet, we are still required to know the
          funding composition of every asset.
          Vendor Narrative Response. Describe in detail how your proposed solution
          will meet the requirements listed in the future vision.

5.2.1.4   COST ACCOUNTING/ACTIVITY BASED MANAGEMENT

          Business Driver. Provide the District the means to capture, analyze and
          model its cost drivers and service products, to aid managers in cost control
          and continuous improvement initiatives. Appropriate cost accounting related
          to grants is essential for compliance, and is important when applying for state
          and federal transit grants. If grant related cost accounting is inaccurate, the
          District could lose funding or be required to reimburse funds back to granting
          agencies. Both cost allocation and directly coded cost accounting capabilities
          are required.

          Future Vision. Provides ability to accurately map costs to activities, services,
          resources, or customers, set appropriate charge back rates, mix and match
          activities, materials, resources, and other cost objects, and model same. The
          solution should integrate seamlessly with all financial systems, and with all
          corporate information regardless of system, source, format, or location. This
          module is discrete from the District’s General Ledger which is mandated to
          use native object class accounting.

          Vendor Narrative Response. Describe in detail how your proposed solution
          will meet the requirements listed in the future vision. Include discussions of
          both cost allocation and directly coded cost accounting in your narrative.

5.2.1.5   BUDGET & FINANCIAL PLANNING/PERFORMANCE MANAGEMENT

          Business Driver. The current budgeting system does not allow managers to
          create plans and access all information at the level required to promote
          efficiency and effectiveness of their operations. The system also does not
          allow the senior management team to assess the performance of the
          organization at the level of visibility desired, as it doesn’t allow the
          implementation of a dashboard that helps measure the actual execution of
          activities or programs compared to plans.

          Future Vision. The proposed solution should support the budgeting,
          planning, forecasting, analytical and reporting activities (and related sub-
          processes) that allow all levels within the organization to budget, model,
                                   Page 61 of 118
AC TRANSIT                                                   REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                  NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                              PROPOSAL INSTRUCTIONS
                                  SECTION NO. 5
          project, allocate and monitor the funding levels and performance metrics of
          their respective units, activities, line items and programs using flexible
          multidimensional parameters.          Provides seamless integration and easy
          access to information of any characteristic relevant to the planning
          /forecasting decision making process at any level. Enables visibility and
          accountability in regards to executed plans, programs and key strategic
          initiatives as they relate to the Critical Business Outcomes (CBO's) defined by
          senior management and the Board of Directors.

          Vendor Narrative Response. Describe in detail how your proposed solution
          will meet the requirements listed in the future vision.

5.2.1.6   GRANT AND PROJECT ACCOUNTING


          Business Driver. The current system does not include a grants module that
          captures relevant information and descriptions of the grant characteristics.
          Grant reporting is largely done on an Access database.

          As the District is largely dependant upon grants and subsidies for its on-going
          operations and capital acquisitions, it is imperative to meet a broad range of
          requirements from external funding agencies for tracking of related revenues
          and expenditures and reporting thereof. It is the role of the grant/project
          accounting module to accomplish this while providing both a grant and project
          view of these expenditures

          Future Vision. The proposed solution should provide the ability to track
          grants and projects from inception, to award, and to completion across
          multiple fiscal years. It should provide delivered integration with Budgets,
          Encumbrances, Time Reporting/Labor Distribution, General Ledger,
          Payables, Receivables/Billing, Purchasing, Contracts and Fixed Assets. It
          should allow a single project to have multiple funding sources in any
          combination and allows any grant to fund any number of projects. In this way
          the funding composition of the project can be ascertained, and the distribution
          of a grant across projects can monitored. It should provide the ability to
          provide a variety of standard and special reports relevant to each grant and
          project, and the ability to drill down from a grant or project level and find detail
          activity for that grant or project. It should provide the ability to generate
          reports necessary to meet external reporting requirements.               It should
          segregate costs by funding source for grants funded from multiple sources.
          Vendor Narrative Response. Describe in detail how your proposed solution
          will meet the requirements listed in the future vision.

                                    Page 62 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
5.2.1.7   CASH MANAGEMENT

          Business Driver.      The District needs visible, tight control, over its cash
          resources and integrated and sophisticated tools to assist in accurate
          forecasting cash requirements in an efficient and streamlined manner.

          Future Vision.        The proposed solution should include a fully integrated
          Cash Management module that provides real time cash position, and the
          ability to monitor, control, manage liquidity, and optimize cash. It should
          forecast cash requirements based upon projects of current data, historical
          data, or future transactions, external sources, or any combination thereof, with
          ability to have multiple active models based upon different inputs and
          assumptions. It should include seamless integration with bank software from
          Bank of America and Wells Fargo to enable journalizing of transactions at
          time of input or confirmation and loading and reconciliation of intra-day bank
          statements in a highly secure manner, and automated bank reconciliation with
          updates from bank feeds.

          Vendor Narrative Response. Describe in detail how your proposed solution
          will meet the requirements listed in the future vision.

5.2.1.8   LEAVE MANAGEMENT INCLUDING FAMILY MEDICAL LEAVE


          Business Driver. Much of this issue is process & Policy related, but the
          current OTS system/interface does not promote/provide an accurate flow of
          leave transactions. In some cases, six transactions/persons touch a “sick”
          attendance record before it is accurately coded & paid in Payroll. There is no
          accurate tracking of “Sick Call” type at the first point of entry into OTS.

          Currently OTS, Kronos, HR and Payroll do not match in most cases regarding
          tracking reporting for FML time. We currently have to go to the Division
          records to get accurate data, when all systems (HR /PR) should match and be
          reportable. This also affects accuracy of reporting for payroll pay code types,
          FML eligibility and accuracy of tracking of all Sick vs Leave (all types’) time
          used.
          Future Vision. The proposed solution should provide accurate attendance
          information for all leave types. Some days should be tracked as FML (re:
          intermittent day of FML for an employee who has Approved FML plan year).
          Need accurate and preferably automated system (or report) to generate when
          a person has been out sick 3 consecutive days.


                                   Page 63 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
          Vendor Narrative Response. Describe in detail how your proposed solution
          will meet the requirements listed in the future vision.

5.2.1.9   IMPROVED RETIREMENT PROCESSING

          Business Driver. Retirement processing current occurs on the PeopleSoft
          HRMS System. The current system provides access to an employee either in
          a pre-retirement or post-retirement status. Therefore, a retirement check
          cannot be issued from the system until all active processing has been
          completed. In addition, if an active check must be voided and reissued the
          individual must be un-retired and later re-retired.
          Future Vision. The proposed solutions should reduce or eliminate the
          burden of manual processes and provide on-line access to information to
          streamline pension related business processes. It should be integrated with
          HR and Payroll records and provide access to historical earnings, hours,
          attendance, and related employee information to determine pension eligibility
          and service calculation by plan. Ideally the system will allow us to program
          our plan rules into the system and allow the system to calculate the retirement
          benefit for an individual.
                   Retirement processing requirements:
                   Calculate and produce checks and direct deposit files and advices
                    for the pension payroll
                   Calculate and produce 1099 R Tax forms for those who receive
                    benefits
                   Record current and historical data on personal information, job-
                    related information, pension options and other related information
                    such as beneficiaries
                   Provide the information necessary to calculate pension benefits
                   Automate these calculations
                   Track scheduled changes to pension benefits
                   Internet access by retirees could be helpful if the system provided
                    useful information
                   Likewise a data warehouse of key paper documents
          Vendor Narrative Response. Describe in detail how your proposed solution
          will meet the requirements listed in the future vision.



                                  Page 64 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                          PROPOSAL INSTRUCTIONS
                              SECTION NO. 5
5.2.1.10 ROBUST USER FRIENDLY REPORTING TOOLS FOR END USERS,
         MANAGERS, AND DEVELOPERS

       Business Driver. The current reporting tools provided as part of the core
       system are not easily used by staff and do not enable managers to perform
       their functions and make decisions with accurate, timely information.

       Future Vision. The proposed solution should provide reporting tools as part
       of the core software to provide on-line inquiry, banded report writer, and drill
       down capability to the source transaction and supporting document image as
       available. It should provide means to hide table complexity, and minimize the
       possibility or error for end users through use of well thought out predefined
       database views, or other features. All reporting functionality must strictly obey
       already defined application security down to the user, module, organizational
       code, and data attribute, without duplication or re-entry. Pre-defined Business
       Objects “universe” availability for the application should be noted.

       In addition to regular reporting tools, application needs to come with a
       comprehensive set of delivered standard reports, that selects (using flexible
       criterion), sorts, subtotals, and totals, on any element or combination of
       elements within the extended Chart of Accounts, in summary or detail or
       combination thereof, with consistent professional report header information.
       Standard reports need to also include all required internal and external
       financial statements.

       Vendor Narrative Response. Describe in detail how your proposed solution
       will meet the requirements listed in the future vision.

5.2.1.11 ROBUST APPLICANT TRACKING


       Business Driver. An Access database is used to track applicant processing
       and testing. Information for an applicant is re-entered into the HR system
       when the applicant is hired. The Access database is labor intensive, and
       lacks appropriate controls.

       Future Vision. The proposed solution should automate and streamline the
       end to end recruitment processes while taking advantage of delivered outward
       facing internet portal recruitment software functionality to minimize the
       consumption of staff time while increasing their effectiveness in the recruiting
       process. It should include a robust Applicant Tracking System that will track
       recruitment activity from submission of application/resume, through the testing
       process and job offer, with the capability to move the selected applicant’s data

                                Page 65 of 118
AC TRANSIT                                             REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                            NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                          PROPOSAL INSTRUCTIONS
                              SECTION NO. 5
       to employee data (to avoid duplication of input). It should have the capability
       to produce applicant correspondence, compile data, and produce reports
       (including ad hoc reports). Test development and item validation capability
       are highly desirable.
       Vendor Narrative Response. Describe in detail how your proposed solution
       will meet the requirements listed in the future vision.

5.2.1.12 ROBUST HUMAN RESOURCE FUNCTIONALITY

       Business Driver.     The current system is not configured to handle the
       business scenarios described under future vision.      Current business
       processes do not support the future vision.

       Future Vision. The proposed solution should include all industry standard
       human resource functionality required by the District. The following areas are
       particularly important:
       Automate wages/salary increases – System capability to automatically
       increase an employee’s wage, based on Collective Bargaining Agreement
       (CBA) mandates. Scheduled wages increases are complex and varied,
       depending upon CBA and job title. HR must be able to override the
       scheduled dates and create revised dates, when necessary.
       Automated calculations for all types of leave pay outs - Any code that
       affects calc of eligible hours toward FML/Leave eligibility, and FML time used,
       needs to be accurately calculated based on that employee’s pay structure,
       actual worked hours, and standard work scheduled hours. Will also affect end
       of year processing of incentives (based on sick time taken and under which
       codes), and availability of vacation and sick time to use toward FML or other
       types of leave pay. Paycodes are also needed for sick time taken under CBA
       agreements.
       Automate Benefits Enrollment – An automated benefits system that relies
       on event and eligibility rules will allow us to effectively manage our daily
       benefits transactions and streamline our annual Open Enrollment process.
       This should include Cobra administration.
       Event Maintenance – The proposed solution should identify employee events
       (new hires, job transfers, terminations, retirement, etc.) and determine the
       employee’s new benefits eligibility. If necessary, new elections are entered
       into the system and confirmation statements are produced and distributed.
       Open Enrollment – An automated system would identify all the benefits an
       employee is eligible for, and produce enrollment statements. These
       enrollment statements are mailed to all employees, and only those that are

                               Page 66 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                               PROPOSAL INSTRUCTIONS
                                   SECTION NO. 5
          new elections are entered into the system. Once the system has been
          updated with the new elections, confirmation statements are generated and
          mailed to the employees.
          Position Management – Full position management capability, including
          method to keep employee in regular position during acting/temporary or
          special assignments. While in acting position, must be paid acting pay and
          record must reflect acting & special assignments.
          Vendor Narrative Response. Describe in detail how your proposed solution
          will meet the requirements listed in the future vision.

5.2.2 DETAILED CHECKLIST OF FUNCTIONAL REQUIREMENTS


      A major objective of the FHR project is to improve the integration of the new
      system by focusing on and improving end-to-end business processes. For this
      reason, the detailed functional requirements have been grouped as follows:
                              GL/Reporting Cycle
                              Procure to Pay Cycle
                              Cost Accounting Cycle
                              Revenue Cycle
                              Budget Cycle
                              Hire to Retire Cycle
 The functional requirements for each of the end-to-end business processes
 listed above are included on an electronic spreadsheet called “FHR Functional
 Requirements” that is provided as a separate file on the same web site with the
 RFP (https://www.actransit.org/purchasing/acpronet/index.wu4?action=viewprocs).
 Each of the tabs on the spreadsheet should be completed in accordance with
 the instructions below, and should be submitted with the proposal as
 instructed in Section 1.1.


Each requirement has been assigned a priority level that reflects the relative importance
of the functionality. Requirements are prioritized as:

 Priority                                                               Code
 Critical                                                                 C
 Highly Desirable                                                        HD
 Desirable                                                                D

                                  Page 67 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5

      It is important to understand that not all requirements of the same Priority are
      weighted equally to ensure that functional areas with a number of very detailed
      requirements do not inadvertently assume greater importance than functional
      areas with only a limited number of requirements.

For each detailed functional requirement, Vendors are instructed to respond using the
designated options:

Response                                                                        Key
Fully met by standard package                                                   STD
Met by tool set or report generator w/out source code modification              TRG
Requires custom development                                                     RCD
No – not available                                                               NO

The following comments define further these Responses.

         To receive a score of “Fully met by standard package (STD),” it must be
          possible to satisfy the requirement in the core FHR application without
          development of custom code, the modification of existing objects (such as
          data entry panels or data tables), or the creation of any custom objects (such
          as user-defined fields).
         A requirement will receive a score of “Met by tool set or report generator
          w/out source code modification (TRG)” if the development or modification
          effort required to satisfy the requirement consists of the use of a tool set or
          report generator resulting in a program, code, process, or object change that
          does not require more than 80 hours to develop, test, install, and implement,
          and that does not affect core source code. This applies to modifications in
          either the core FHR application or a secondary application.
         A modification consisting of program, code, process, or object changes that
          will require more than 80 hours to develop, test, install, and implement will
          receive a score of “Requires custom development (RCD).” This applies to
          modifications in either the core FHR application or a secondary application.
         If the feature or function is not provided by your solution, it should be scored
          as “No – Not Available.”
      All responses allow for a short text comment, and Vendors are encouraged to
      provide comments for all requirements that cannot be fully met by the core FHR
      package.


                                   Page 68 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                            PROPOSAL INSTRUCTIONS
                                SECTION NO. 5
5.2.3 FARE MEDIA BUSINESS SCENARIO

      Currently Treasury keeps a sizable inventory and variety of fare media (tickets,
      passes, transfers etc.) on hand. As there is no system available to track this
      inventory it is done on an MS Access database, and packing lists are generated
      from this application when shipments are made. The paper packing lists are then
      copied and given to accounting personnel for entry into the system so invoices
      can be generated. The District would like a solution to track and manage the fare
      media product inventory, generate orders, packing lists and invoices to eliminate
      double entry of transactions.

      Vendor should provide a narrative describing your recommendations for solving
      his business scenario in a cost-effective and efficient manner. This narrative
      should be no more than one (1) page.


5.3   TECHNICAL ARCHITECTURE REQUIREMENTS

      The Technical Architecture criterion evaluates the ability of the proposed solution
      to operate within the overall architecture of AC Transit’s information systems.
      This evaluation considers the hardware configuration, technical infrastructure
      (primarily the operating system and database management system), and the
      technical architecture of the package itself. It considers long-term maintenance
      and support issues such as staffing requirements to administer the system and
      the application upgrade processes.

5.3.1 CURRENT TECHNICAL ENVIRONMENT

      The current VMware/SAN-based computing infrastructure at the AC Transit data
      center is depicted in Figure 1 below. The major business applications and other
      software running on this infrastructure include:

            RMS Version 7.51 HR/payroll system originally from PeopleSoft with the
             application server on Windows 2000, the database server on Windows
             2000/SQL Server 2000 and user workstations connecting via desktop
             client.
            Ellipse materials, maintenance and purchasing system from Mincom with
             the application server on Windows 2000, the database server on Windows
             2000/SQL Server 2000 and user workstations connecting via Citrix.
            Microsoft Exchange 2003 with Outlook Web Access.
            Microsoft Active Directory on Windows 2003.
            Desktops with Windows XP, Office 2003 and Internet Explorer 6 (or other
             browser).
                                  Page 69 of 118
AC TRANSIT                                                                                                                                                                                                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                                                                                                                                                                                                NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                                                                           PROPOSAL INSTRUCTIONS
                                                                                               SECTION NO. 5

                                                                                                                                                                                                                                                                                                                 IBM 345
                                                                                                                                                                                                                                                                                                            Veritas & VMware




                                                                                                                                                                                                                                                                                    Future SQL Server
                                                                                               HRMS App Server




                                                                                                                                                                                        Ellipse App Server




                                                                                                                                                                                                                            HRMS File Server

                                                                                                                                                                                                                                                                Future app server
                                                                                                                                                       Exchange (OWA)

                                                                                                                                                                        HASTUS Citrix
            Ellipse Citrix

                             Ellipse Citrix




                                                               Ellipse Citrix




                                                                                                                                                                                                             Print Server
                                              SQL Server




                                                                                 HEAT Citrix




                                                                                                                  SQL Server

                                                                                                                                          IIS Server
                                                                                                                                                                                                                                                                                                                IBM 345
                                                                                                                                                                                                                                                                                                           Microsoft Exchange

                                              text                                                                                        text                                                                              text
                                                                                                                                                                                                                                                                                                                 IBM 345
                                                                                                                                                                                                                                                                                                        Active Directory Controller

                             VMWare ESX                                                                            VMWare ESX                                                                                VMWare ESX                                                                                          IBM 345
                              Version 2.5                                                                           Version 2.5                                                                               Version 2.5                                                                               Active Directory Controller
                         IBM x445                                                                            IBM x445                                                                                  IBM x445
                 4 x 2.7 GHz, 24GB RAM                                                               4 x 2.7 GHz, 24GB RAM                                                                     4 x 2.7 GHz, 24GB RAM


                                                                                                                                                                                                                                                                                                          SUN Storedge L500
                                                                                                                    2 x 2GB/s fiber                                                                                                                                                                      Backup Tape Jukebox
                                                            4 x Gbit ports




                                                                                                                         4 x Gbit ports




                                                                                                                                                                                                                                               4 x Gbit ports
                                                                                                                                                              IBM DS4300 SAN
                                                                                                                                                                  4 Tb total
                                                                                                                                                                2 Tb available




                                                                                                                 Gbit ethernet switch



                                                           1. Upgrade to 8 x 2.7 GHz processors in progress.
                                                           2. Acquisition of 2nd DS4300 SAN with 3 Tb in progress.
                                                           3. Virtual services listed on each IBMx445 are representative.



    Figure 1 - Current Computing Infrastructure

    Vendors should comply with AC Transit’s technical standard for server operating
    systems, which is Windows 2003 Enterprise Edition. Required licensing will be
    the responsibility of AC Transit.
    Vendors should comply with AC Transit’s technical standard for database
    management systems, which is SQL Server 2000 (or SQL Server 2005) with full
    ODBC compliance. Required licensing will be the responsibility of AC Transit.
    AC Transit would consider another database management system solution as
    part of an outsourcing proposal, but will not support another database
    management system in-house.

    The following software products are in place in this AC Transit environment:

                                                                               VMware ESX
                                                                               Citrix Metaframe and/or Microsoft Terminal Services
                                                                               Business Objects
                                                                                        Page 70 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                           PROPOSAL INSTRUCTIONS
                               SECTION NO. 5
                        Microsoft Office 2003 Professional Suite
                        Microsoft Exchange 2003
                        Veritas NetBackup
                        Microsoft Sharepoint Services
                        LDAP single sign-on protocol
                        SQL Server Data Transformation Services
                        SQL Server Reporting Services


5.3.2 TECHNICAL INFRASTRUCTURE SPECIFICATIONS

     Vendor is to specify the Technical Infrastructure it recommends to support the
     application requirements with the following number of named and concurrent
     users:

          Application             Named Users Concurrent Users
          Finance                     30            20
          Human Resources/Payroll     50            30

     These estimated user numbers do not include impact of possible self service
     applications in the future.


     and the following volume requirements:

                               Transaction Type                             Volume
              Number of accounts payable invoices – all sources          2000/month
              Number of accounts payable checks/week                     330/week

              Number of payroll checks for weekly payroll                740

              Number of direct deposits for weekly payroll               1190
              Number of payroll checks for bi-monthly payroll            25

              Number of direct deposits for bi-monthly payroll           280
              Number of payroll checks for monthly payroll               33
              Number of direct deposits for monthly payroll              1105
              Number of accounts receivable invoices/month               300

                                Page 71 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                           PROPOSAL INSTRUCTIONS
                               SECTION NO. 5
                               Transaction Type                                   Volume
              Number of cash receipts (checks), plus daily fare box            250/month
               deposits from Brinks
              Number of bank deposits/month                                    40/month
              Number of general ledger journal entries/month                   130/month

    and the following performance requirements:

       Complete an average of 80% of all online transactions in less than 1 second
        over any 60 minute period during peak usage (does not include network
        latency).
       Complete an average of 99% of all online transactions in less than 5 seconds
        over any 60 minute period during peak usage (does not include network
        latency).
       Complete 100% of simple, single-screen online inquiry transactions in less
        than 1 second during peak usage (does not include network latency).
    It is expected that Information Services (IS) will operate the technical
    infrastructure at AC Transit’s Data Center. IS will develop a cost for support of
    the FHR application and infrastructure that will be a part of the total cost of the
    system implementation and operation.

    Note the following requirements, guidelines, and instructions for use in
    developing the Technical Infrastructure specifications:

    A. Technical Infrastructure specifications are to cover the design, build, and test
       lifecycle of the implementation project, the implementation of the system into
       production for Phase I (Financials), operation of the system, and the
       subsequent implementation of Phase II (Payroll and HR) and continued
       operation of the system. It is expected that this will require at least four
       environments or instances of the application prior to Phase I: Production,
       Development, Testing, and Training. The Technical Infrastructure plan should
       recognize the need to operate the Production system concurrently with the
       development and implementation of Phase II functionality, which may
       necessitate additional environments or instances.
    B. All hardware and software included in the proposed solution, including
       operating system, database management system, core FHR software
       application, and any third-party tools, utilities, or other applications should be
       a version that is currently supported under standard maintenance agreements
       and be generally available.
                                 Page 72 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                            PROPOSAL INSTRUCTIONS
                                SECTION NO. 5
    C. The Technical Infrastructure specifications are to include all vendor and third-
       party support software, tools and utilities (e.g., compilers, text editors, library
       products, code generators, scripts) needed to install, integrate, monitor, and
       perform configuration, installation, development, testing, production, training,
       reporting, on-going operations, and management tasks of the proposed FHR
       solution.
    The proposed Technical Infrastructure should identify minimum hardware
    specifications required such as types of servers (application, database, web,
    etc.), number of processors, processing speed, memory and disk space, but does
    not need to indicate specific brands, model configurations, etc. Required
    hardware, including servers, storage, backup devices, and network components
    (routers, switches, firewalls, bandwidth, etc.) will be the responsibility of AC
    Transit.
    Identify any special hardware required that will reside outside the AC Transit data
    center, including time clock devices, special MICR check printers, etc. User
    workstations and local or department printers for reporting will be the
    responsibility of AC Transit.
    Identify the entire and complete FHR application that will meet the scope of
    services identified in Section 4, as well as satisfy the business and functional
    requirements listed in Section 5.2. Include quantity, version, licensing, and any
    third party software or utilities. Include as part of the FHR application any third-
    party applications or services that are expected to be utilized to meet the
    functional business requirements (i.e., a third-party “bolt on” product for a
    specialized function such as time and attendance)
    Identify any additional third-party software, utilities or tools required to operate the
    entire solution, including quantity, version, and licensing (e.g., report writers,
    middleware or other integration tools).
    Identify and include your recommended level of application software support for
    all application software.
    The Technical Infrastructure specifications should provide recommended and
    minimum workstation requirements, but should not include workstation costs as
    these are the responsibility of AC Transit.
    Additional detail on the Technical Infrastructure specifications may be requested
    as part of the evaluation process after proposals are submitted.

    The Technical Infrastructure specifications must be provided using the template
    below. The costs for each element of the Technical Infrastructure (exclusive of
    data center hardware, network, operating system software, and DBMS software)
    should be specified in the Cost Matrix (See Section 5.6). Do not include any
    costs in the table below.
                                  Page 73 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                            PROPOSAL INSTRUCTIONS
                                SECTION NO. 5

     Technical Infrastructure Specifications (Example)
     Function                   Detailed Specifications
     Database Server            1GHz processor with 10 Gb RAM, 200 Gb storage
     Applicaton Server(s)       1 GHz processor with 10 Gb RAM, 10 Gb storage
     Operating System           MS Windows 2003
     Data Base Management       MS SQL Server 2000 or 2005
     System
     Applications               HR/Payroll Version x.x
                                Financials Version x.x
                                XYZ Time and Attendance Version xx
     Time clock devices         ABC Badge terminals


5.3.3 IS STAFFING AND SKILLS

     To assist in developing the IS costs for system implementation and system
     maintenance and operation, provide a proposed IS staffing approach. Note the
     following requirements, guidelines, and instructions for use in developing the
     staffing approach.

     A. Assume that IS will support the technical infrastructure, and that staff
        necessary for operation of the hardware, operating system, and database
        management system will be a part of IS.
     B. Assume that IS will also support and operate the application environment.
        This would include database management and administration necessary for
        application development and maintenance.
     C. Identify and define specific roles to cover all hardware, operating system,
        database management system, and application system administration and
        support, including such functions as backup, recovery, performance
        monitoring and tuning, security, application support, etc. For each role, briefly
        describe major responsibilities. Such roles might include:
                         Database Administrator
                         System Administrator
                         System Programmer/Analyst
                         Project Leader
                         Help Desk / End user Support

     D. For each role identified, describe the typical prior experience required for the
        position and the typical training program or requirements.

                                 Page 74 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                          PROPOSAL INSTRUCTIONS
                              SECTION NO. 5
    E. Note that the Services Requirements provide the option for the vendor team
       to provide technical infrastructure and application support during the project.
    F. The staffing approach must be provided using the templates below.


    Staff Roles and Responsibilities Matrix (Example)
     Role                Responsibilities              Experience and
                                                       Training
     Database            Administer database.          Application Basics
     Administrator                                     Database Administration
                         Install updates.

                         Perform tuning and
                         apply performance
                         improvements.
     System              Apply patches and install Application Basics
     Administration      maintenance releases.     System Administration
                                                   Advance Security
                         Monitor application
                         performance
                         Schedule regular report
                         jobs.

                         Establish application
                         user ID’s

                         Maintain security profiles


    The staffing approach should be tied to the expected implementation timeline.
    Separate roles for technical infrastructure and application support related to the
    implementation project from the infrastructure and system maintenance and
    support related to the ongoing production system.




    FTE Staffing Requirement Matrix (Example)
   Role                     FY06-           FY07-     FY08-    FY09-    FY10-     FY11-
                             07              08        09       10       11        12
   Implementation Project Support
   Project Lead               1.0             1.5       1.5
                                Page 75 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                           PROPOSAL INSTRUCTIONS
                               SECTION NO. 5
    Database Administration   1.0            1.0        1.0
    System Administration     0.0             .5         .5
    Ongoing Production Support
    Project Lead              0.0             .5        1.0       1.5       1.5        1.5
    Database Administration   0.0             .5        1.0       1.25      1.5        1.5
    System Administration     0.0             .5        1.0       1.0       1.0        1.0



5.3.4 OUTSOURCING OF TECHNICAL SUPPORT

     The Technical Infrastructure Specifications and IS Staffing and Support
     requirements listed above assume an operating model in which AC Transit will be
     providing the technical support for the software and the technical environment
     and infrastructure.

     AC Transit would consider an Application Service Provider (ASP) model whereby
     vendor provides hardware at its facility, application software maintenance,
     database management system maintenance, system administration, backup and
     disaster recovery, help desk and on-going training. Hybrid models that include
     some components of outsourcing as well as in-house support would also be
     considered.

     Vendors should provide a narrative describing any proposed outsourcing
     alternative(s). The cost for each alternative should be included in the Cost Matrix
     (See Section 5.6). Do not include any costs in your narrative, which should be no
     more than two (2) pages. You may reference outsourcing marketing materials,
     and provide such materials with your proposal as instructed in Section 1.1.

5.3.5 TECHNICAL REQUIREMENTS

     Respond to requirements listed in tables below by inserting a yes or no answer,
     followed by a brief comment if desired. For requirements not listed in a table,
     please respond with a short narrative (preferably no more than two or three
     paragraphs) immediately following the requirement.

    For the sake of simplicity, the requirements and questions below use the phrase
    “System” to refer to the applicable elements of the technical infrastructure
    (hardware, operating system, database management system, and other utilities)
    as well as the application software and any related utilities, tools, third-party
    software or services.


                                 Page 76 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
5.3.5.1   GENERAL SPECIFICATIONS
 Requirement
    1. Recommended technical infrastructure meets the current AC Transit
       computing standards, including but not limited to Windows 2003 OS on
       VMware ESX virtual servers with SQL Server 2000/2005 DBMS and accessed
       by user workstations utilizing MSIIS 6, Citrix, or Terminal Services.
    2. System provides support for importing and exporting data and reports to the
       Microsoft Office suite.
    3. System provides integrated linkages between all processes and applications.
    4. System provides customizable user interfaces and toolkit.
    5. System provides ability to automatically integrate user-defined fields, screens,
       etc. into future applied software upgrades.
    6. System provides on-line application, system documentation, and help screens
       with search functionality.
    7. System provides customizable on-line functional and system documentation
       and help screens as well as applicable knowledge transfer to customize and
       maintain.
    8. System provides capability to retain customized on-line documentation and
       help screens upon progressive software releases / upgrades.
    9. System provides all development and production licenses for all applications,
       whether vendor or third party, so that licenses can be used in a data center or
       remote facility.
    10. System provides up-to-date end user training and reference material
       containing clear and thorough descriptions of all screen and batch processing
       functions, screen data, programs, and any processing parameters AND this
       information is available through disk access, web browser, or optical media
       (CD ROM).
    11. System provides up-to-date user manuals (functional and technical) on
       optical media (CD-ROM) and/or via the web.
 System provides comprehensive technical documentation (geared to IS Technical
 personnel) including but not limited to:
    12. System Administration / Operations Procedures.
    13. Technical definitions and specifications.
    14. Database definitions, logical data model, and record layouts.

                                   Page 77 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
 Requirement
    15. Screen definitions and functions.


    16.   Provide and describe vendor maintained web or FTP site from which
          application software fixes can be downloaded and installed.
    17.   Briefly describe the various levels of application software support available.
          Include expected response times for each level. Describe incident escalation
          and tracking process. Identify and describe for each identified software
          vendor(s) if they require a single point of contact, or does their support center
          allow multiple AC Transit contacts?          If necessary, make reference to
          marketing materials that describe support levels and related support level
          policies and provide them with your proposal as per instructions in Section
          1.1.
    18.   Describe interoperability with third-party applications by standard interfaces,
          including capability to interface with HP 3000 applications.
    19.   Describe if proposed interface toolkit(s) is/are part of the standard application
          solution, a third-party utility product, or both.
    20.   Describe utilities and tools to monitor network, Web server, application server,
          and database server resource utilization.
    21.   Describe the ability to maintain and update test, training, development,
          production, and pre-production environments.
    22.   Describe the ability to apply software upgrades to a test database before
          placing on a production database.
    23.   Describe the ability to provide remote diagnostic support.
    24.   Describe the typical lag time between major changes to your applications
          system and availability of documentation.
    25.   Describe your applications data archiving capabilities.
    26.   Describe the proposed web-based and /or n-tier environment and how they
          inter-relate to ensure high availability.
    27.   If the solution cannot operate in an n-tiered environment, describe the
          proposed alternative solution.
    28.   Describe the proposed method of user access, whether web-based, thin client
          (Citrix or Terminal Services), or thick client (software installed on user
          workstations.

5.3.5.2   WORKFLOW

                                   Page 78 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
          1. Describe best practice workflow templates used by your technical
             implementation.
          2. Describe your workflow capabilities and solutions.
          3. Describe how business rules are created in your workflow solution.
          4. Describe how workflow can be modified based on various triggers and
             events.
          5. Describe how system provides open application access to workflow
             routing rules database and “routing engine” to external applications so that
             AC Transit can maintain a single instance of workflow routing profiles and
             rules.


5.3.5.3   DOCUMENTATION


 Requirement
 1. System provides customizable on-line functional and system documentation and
    help screens as well as applicable knowledge transfer to customize and maintain.
 2. System provides capability to retain customized on-line documentation and help
    screens upon progressive software releases / upgrades.
 3. System provides up-to-date user manuals (functional and technical) on optical
    media (CD-ROM) and/or via the web.
 System provides comprehensive technical documentation (geared to IS Technical
 personnel) including but not limited to:
 4. System Administration / Operations Procedures.
 5. Technical definitions and specifications.
 6. Database definitions, logical data model, and record layouts.
 7. Screen definitions and functions.

5.3.5.4   PORTAL
Requirement
  1. Provide Intranet Portal which provides single sign-on capability for all
      employees based upon roles-based security, including sign-on to
      legacy/outside systems.

   2. Ensure Portal package works with all GUI options identified in your Proposal.
                                   Page 79 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
Requirement
  3. The portal should be personalized and present content and services unique
      and appropriate for the employee and their roles.
   4. Portal should be customizable at the central, department, workgroup, and
      individual level.

   5. Describe the connectors and other tools that will allow AC Transit, departments,
      and workgroups to integrated other statewide, department-wide, and workgroup
      content and services.
   6. Describe security associated with the Portal.

 5.3.5.5 APPLICATION ARCHITECTURE
Requirement
1. System allows users to perform on-line transaction processing during batch
   processing.
2. System accommodates background jobs with online updates.
3. System edits all transactions for errors and provides immediate user feedback,
   including error messages and possible corrective actions.
4. System provides for batch edits of interface transactions.
5. System provides support for inter-process communication including, but not limited
   to, the following:
6. Attachment of standard object types in an object library
7. Cut and paste capability from data fields and screens to other applications
8. System provides an internal real-time message routing capability for broadcasting
   information to all or a selected portion of users.
9. System provides for workflow management and approval hierarchies.
10. System provides both online and batch entry of data.
11. System allows for mass changes or deletions to be accomplished without record-
    by-record input.
12. System provides an audit trail for changes including customer defined audit trails
    that will be included in new releases. Validate that enhancements will be included
    in new releases for each of the following:
13. Applications
14. Operating System

                                  Page 80 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                              PROPOSAL INSTRUCTIONS
                                  SECTION NO. 5
 Requirement
 15. User Access
 16. Database Modifications
 17. Any client application operates in an architecture that supports equipment and
     applications running on Microsoft operating systems (e.g., Windows NT, Windows
     2000 or XP).
 18. System provides for user defined / program coded exits to common code which
     can be included in standard upgrades.
 19. System provides user-defined:
 20. Exits
 21. Tables
 22. Fields
 23. Screens
 24. Reports
 25. Forms
 26. Menus
 27. System provides a comprehensive and context sensitive system help function that
     users can maintain, customize, and change.

28. Describe how user defined help modifications and code can be integrated or
    incorporated into future help system upgrades and in future on-line documentation
    without need to re-create or re-enter custom material.
29. Describe how system allows customizations to be applied.

5.3.5.6   CONFIGURATION MANAGEMENT AND VERSION CONTROL
 Requirement
 1. System provides a clearly defined promote to production process which enforces a
    strictly defined methodology for movement from development to test/QA and
    production, including tools and methods provided, and has the capability / ability to
    ‘roll back’ to previous version.
 2. System provides an audit trail for tracking changes.
 3. System provides security for changing source code and registering approved
    source code changes with your support center.

                                   Page 81 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5

4. Describe the list of tools provided to manage the change and version control
   process.
5. Describe the frequency of maintenance releases, your recommendations for how
   these releases should be tested and placed into production.
6. Describe the frequency of upgrades or patches over the past one year and two year
   periods.
7. Describe how many versions of your software are currently supported.
8. When did the last version become unsupported.
9. Describe your policy on supporting previous versions of your software including
   mandated table updates?

5.3.5.7     SECURITY AND SYSTEM ADMINISTRATION
 Requirement
 1. System provides the ability to customize an entry screen based upon the security
    profile (role) of the user.
 2. System provides the ability to allow, disallow, or limit access or permissions to the
    following based on the user’s level of security as established by their User Id or
    other authentication method. Access and permissions must be controllable to the
    individual, workstation, IP address, or to the role of the individual within the
    workgroup, organization, or department.
 3. Application
 4. Role
 5. Module
 6. Field
 7. Approval Levels
 8. Transaction
 9. Table
 10. System provides the ability to create and assign User Id’s and passwords which
     are consistent with system administration defined standards.
 11. System provides expiration dates for passwords. Provide a ‘forget password’ reset
     process.
 12. System provides a user the ability to change.

                                   Page 82 of 118
AC TRANSIT                                                   REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                  NO. 2007-1013
    FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
              INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                              PROPOSAL INSTRUCTIONS
                                  SECTION NO. 5
 Requirement
 13. System provides a single sign-on to all your package’s application modules.
 14. System provides periodic forced password.
 15. System provides the ability to apply role-based authorization and security for
     personnel information throughout the system.
 16. System provides lock-out/revocation capability after a series of unsuccessful sign-
     on attempts by the user.
 17. System provides reports on user access, usage, and audit trails.
 18. System provides a system of security set up for the system/security administrator.
 19. System provides a distributed security administration process.
 20. System provides a clear methodology of roles separation of duties (SOD).
 21. System provides for authentication of users via directory services.
 22. System provides ability to modify security profiles online with immediate affectivity.
 23. System provides ability to disconnect a user.
 24. System provides ability to time out or suspends a user after a pre-determined
     period of non-activity at the workstation. Time out threshold variable.
 25. System encrypts all data across non-secured network paths (such as database to
     application, application to client).

26. Describe the level of integration with LDAP.
27. For access to the FHR application from the public Internet space, describe how your
    technical proposal is compliant with the following:
    Web applications and documents must not send URLs (web links) to client browsers
     containing the server name or absolute directory references for any servers inside
     the firewall.
    Cookies with path information may cause problems due to conflicts with the Secure
     Server mappings.
    If multiple applications reside on the same web server, separate directories must be
     used for the applications and a virtual server must be created to identify each
     application to the proxy server.

5.3.5.8    REPORTING


                                    Page 83 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                              PROPOSAL INSTRUCTIONS
                                  SECTION NO. 5
          The FHR acquisition presents an opportunity for AC Transit departments to
          work together toward a common reporting tool direction. The business
          objectives for this tool include:
           Simplify the end user’s experience by providing a single set of report tools.
             Leverage AC Transit’s investments in software licenses, training for end
              users and developers, and technical expertise.
             Promote integration and         interoperability   among   Financial   and
              Administrative systems
             Reduce the complexity of accessing data from multiple sources within and
              across departments.
The requirements in this section apply to both standard transaction reports from the
core FHR application and to analytic reports that might be provided from a Business
Objects environment. In your response, note any exceptions to this; otherwise, it will be
assumed that all responses apply both to the core FHR and to a Business Objects
environment.

 Requirement
 System provides end user self-service reporting through:
 1. Standard operational and management reports (“canned reports”)
 2. Standard operational and management reports (scheduled and on-demand)
 3. Ad hoc reports (customizable reports in standard format)
 4. Queries
 System provides for the distribution of reports by:
 5. Local or remote printing
 6. Web browser
 7. Download to Excel or Word
 8. E-mail notification
 9. System provides for and supports a variety of formats including graphical and
    ‘dashboard’ style.
 10. System provides for and supports reporting by exception.
 11. System provides for and supports viewing of reports online.
 12. System provides for and supports the ability to create standard reports and utilize
     a report writer.


                                   Page 84 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
 Requirement
 13. System provides for and supports end user report writer capability of tabular and
     graphic reporting from multiple databases or tables.
 14. System provides for and supports a reporting facility that allows user defined
     distribution to various locations of selected reports, storage of reports, and
     subsequent retrieval (or re-creation from unaltered data sources) for historical
     reference.
 15. System provides for and supports the creation of user defined formats for various
     system-generated reports.
 16. System provides for and supports administrator-defined limits on the time and
     resources a report or query takes to execute (CPU time, records, etc.).
 17. System provides for and supports ad hoc tool(s) that provide the reporting
     capability of report products such as:
 18. Business Objects
 19. SQL Server Reporting Services
 20. System provides for and supports the ability to create graphic organizational
     charts from the reporting tool.
 21. System provides for and supports report output to be routed to Microsoft Office
     Suite products such as Excel, Word, and Access.
 22. System provides for and supports report output to be created as an ASCII file.
 23. System provides for and supports fit-to-screen print preview capability with zoom
     in/out.
 24. System provides for and supports report output to be created in other presentation
     formats such as PDF.

25. Describe your reporting standard, ad-hoc, and custom report strategy.
26. Describe all vendor and third party reporting utilities and tools supplied with the
    application and identify the specific purpose (type of reports) for which each tool is
    used most frequently.
27. Describe how the reporting tools may be used to satisfy the needs of:
             Executives and Managers
             Business Analysts (power users) and staff supporting Accounting,
              Budgeting, Management, Program and Project Monitoring, Human
              Resource Management, Forecasting, Audits, and Labor Relations.
             Report / Query Developers

                                   Page 85 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                              PROPOSAL INSTRUCTIONS
                                  SECTION NO. 5
               Casual end users

5.3.5.9     BATCH PROCESSING
 Requirement
 1. System provides for and supports ability to control priority of batch jobs based
    upon multiple user-defined criteria.
 2. System provides for and supports ability to control batch job execution by time of
    day.
 3. System provides for and supports ability to sequence multiple jobs with multiple
    dependencies on jobs, files, exceptions, etc.
 4. System provides for and supports automated, internal, integrated system
    checkpoints that monitor system accuracy and completeness before proceeding to
    the next step or application batch process.
 5. System provides e-mail messaging for failed, stopped and/or successful
    processing.

5.3.5.10 GRAPHICAL USER INTERFACE
 Requirement
 1. System provides for and supports a standard Graphical User Interface (GUI)
    throughout the application.
 2. System provides for and supports a consistent GUI across all components and
    provides a common look and feel across all modules, including:
 3. Consistent function keys.
 4. Screen naming functions.
 5. Navigation patterns.
 6. Menus (as defined by security profile).
 7. Stores and saves user profile preferences.
 8. Font.
 9. Colors.
 10. Column and field location.

Describe whether and how your proposed technical solution uses:

11. Proprietary client software
                                   Page 86 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
12. HTML with standard browser
13. Java-based GUI
14. Active X based GUI
15. HTML
16. XML
17. ASP
18. NET
19. Browser ‘plug-ins’
20. Describe which web browsers (including version and/or release information) your
    application supports and any known incompatibilities as well as identify preferred or
    recommended browsers and versions.
21. Describe the desktop environment (minimum and recommended, if different)
    required to support the various GUI alternatives.
22. Describe any additional software or browser “plug-ins” that are recommended or
    must be installed on the desktop in order to use all system functions at the desktop.

5.4   SERVICE REQUIREMENTS

      The Services criterion evaluates the ability of the Vendor to deliver the solutions
      to AC Transit within the suggested time frame and with suitable management,
      and mitigation of risk.

      This section of the RFP presents questions related to the organization,
      management and performance of the implementation services for a
      comprehensive Finance and Human Resource management system for AC
      Transit. The Proposal should describe the project approach, organization and
      staffing, management and control, a transition and knowledge transfer approach,
      and technical approach. There is an intent to limit the number of pages in your
      response. The page limit is stated for each subsection below. Vendors must use
      the following format and numbered section headings in the order listed below.

5.4.1 PROJECT APPROACH

      This section is designed to solicit information on the overall approach that will be
      required to implement the FHR solution. The Vendor should include a narrative
      description of the tasks and subtasks required to execute the project lifecycle
      throughout each phase or module of the implementation. This section must be
      no more than 8 pages.

                                  Page 87 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                           PROPOSAL INSTRUCTIONS
                               SECTION NO. 5
    1.   Project Management Vision, Goals and Objectives – describe your
         overall vision (package of methodologies, philosophies, activities, and tools)
         for this project. Also include a brief description of your goals and objectives
         as you manage this complex implementation.
    2.   Release Approach – provide a detailed description of the proposed
         approach to segmenting the implementation of system functionality. Describe
         the rationale for your approach.
    3.   Implementation Methodology – describe your package FHR
         implementation methodology, identifying major phases and threads of work.
         Include in this description an explanation of how all of the elements of
         package implementation—business process design, package configuration,
         fit/gap analysis, design and build of enhancements (modifications, reports,
         interfaces), data conversion, testing, training, deployment—are integrated
         through the methodology. Provide illustrations, diagrams, or other descriptive
         material that would be useful in understanding your proposed approach.
    4.   Work Breakdown Structure (WBS) – provide a narrative of your overall
         implementation work plan using a Work Breakdown Structure or similar
         organizational structure. For each Phase and Task, the narrative should
         include:
            Description of Phase/Task
            Activities (sub-tasks, work steps)
            Deliverables
            Implementation Service Provider Roles and Responsibilities, including
             type of resources expected to execute task. (Identify Prime Vendor vs.
             Subcontractor roles and responsibilities).
            AC Transit Roles and Responsibilities, including type of resources
             expected to participate in the task

         Note: to give a sense of the expected level of detail, there should be
         approximately 50 – 125 “tasks”. It is not necessary to provide a narrative
         form of a Work Plan or WBS that is significantly more detailed than this.
    5.   It is also expected that there will be Tasks that are performed multiple times
         based on a logical segmentation of package functionality. It is not necessary
         to describe each instance of these Tasks. (E.g., “Configure Human
         Resources Business Rules” and “Configure Payroll Business Rules” could be
         two instances of the same task, “Configure Business Rules.” It is only
         necessary to describe the task “Configure Business Rules.”)
    6.   Work Plan and Schedule – provide a suggested Work Plan, including
         estimated project schedule, broken down to activity (sub-task, work step)
         level. Include work products, critical events, schedule including planned start

                                Page 88 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                           PROPOSAL INSTRUCTIONS
                               SECTION NO. 5
         and finish dates and expected duration, and task dependencies. This may be
         provided in a Microsoft Project plan (.mpp file) or as a Microsoft Excel
         workbook.
         Note: the Work Plan should identify each separate instance of Task that is
         performed multiple times (e.g., the Work Plan would show both “Configure
         Human Resources Business Rules” and “Configure Payroll Business
         Rules.”)
    7.   Goals, Assumptions and Constraints – describe your understanding of AC
         Transit’s Services needs. Identify all Assumptions you make related to the
         implementation and any Constraints applicable.
    8.   Gantt Chart – provide a visual display of the project timeline, at least to the
         Release and Phase level, and preferably to the Task level.
    9.   Deliverables List and Pay Points – payment for services will be based on
         acceptance of specified Deliverables, which will be listed in the contract for
         implementation services. Provide a list of all Deliverables for which vendor
         will expect payment. In this sub-section, include a very brief description of
         the Deliverable, a task reference, and an expected date of completion. The
         same Deliverables List, along with expected payment by deliverable, must
         be provided in the appropriate section(s) of the Cost Matrix (Section 5.6)
         Note: No costs should be included in this section. The separate Cost
         Matrix Section 5.6 requires specification of all implementation service
         costs using the Deliverables to be defined here.

5.4.2 PROJECT ORGANIZATION AND STAFFING APPROACH

    This sub-section is designed to solicit information on how the Vendor will
    organize and staff the implementation of this project. AC Transit values and
    encourages full integration of the Services team with the AC Transit team. Also, it
    seeks an organizational structure that facilitates knowledge sharing while
    focusing on complete inclusion of AC Transit personnel in an integral manner in
    planning, coordination, and accomplishments of each task.

    1.   Senior Leadership –AC Transit expect the Prime Vendor will designate a
         senior-level individual who will be responsible and accountable for the
         success of the project. In addition to overall direction of the entire
         engagement, this individual will represent the implementation services team
         with a variety of stakeholders such as the FHR Steering Committee, and
         executive staff. Identify the person you propose to designate and describe
         how this individual’s experience qualifies him or her to fill this role. Identify
         any incentive compensation or other performance incentives that will ensure
         accountability of this individual for the success of the project.
                                 Page 89 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                               PROPOSAL INSTRUCTIONS
                                   SECTION NO. 5
    2.       Proposed Organization – describe your proposed project structure for the
             overall project, as well as each phase. Provide Organization Charts showing
             only vendor personnel and also showing the full team inclusive of AC Transit
             personnel.
    3.       Project Team by Phase and Role - identify members of the project team by
             phase and include their role and responsibilities and expected (planned)
             hours or full time equivalent (FTE).
    4.       Key Staff – indicate project team members that are to be designated “Key
             Staff.” Key Staff shall not be replaced during the project without the prior
             written consent of AC Transit, which will not be unreasonably withheld.
    5.       Qualifications and Experience Matrix – include a comprehensive matrix
             that details the qualifications and experience of each member of the Services
             team. In this Matrix, identify any of the engagements used to demonstrate
             the Desired Qualifications.
    6.       Subcontractors – include a detailed description of all subcontractors that
             will be utilized for this implementation. Identify specific roles and
             responsibilities by phase and by activity.
    7.       Management of Subcontractors – explain how the proposed Prime Vendor
             will direct the services of all subcontractors, and detail the prior working
             relationship between the proposed Prime Vendor and all subcontractors.
    8.       Backup Personnel Plan – detail your Backup Personnel Plan should key or
             primary personnel become unavailable to perform their primary duties.
    9.       Resumes – provide current resumes for principal members of the Services
             team. Include resumes for all subcontractors as well. It is required that the
             same format be used for all resumes. Each resume should be no more than
             two (2) pages. Each resume should include:
              At least two references for comparable projects and project roles, and
               include the time period of the assignment
              Length of employment
              Years of total experience with the proposed software package and number
               of implementation projects (if not clear from the resume).
              “Principal members” of the team are any individuals in a managerial or
               lead role.
    10. AC Transit Staffing – provide a detailed description of your suggestions for
        the composition of AC Transit project team. Include roles, level or position
        within AC Transit, desired functional or technical experience, and number of
        resources (full-time equivalent).      This suggested staffing should be
        compared to the proposed model presented in Section 4.5.1, PROJECT


                                    Page 90 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                            PROPOSAL INSTRUCTIONS
                                SECTION NO. 5
         STAFFING, but should not include the proposed staffing necessary to
         operate the technical infrastructure (Section 5.3.3, IS ).

5.4.3 PROJECT RISK MANAGEMENT AND CONTROL

    One of the most important aspects of a successful project implementation is
    project risk management and control. The utilization of effective tools and
    techniques to manage risk will provide insight into what the project team is and is
    not achieving. This sub-section is designed to detail your overall vision, roles and
    responsibilities, and your overall risk mitigation process. This sub-section should
    be no more than seven (7) pages.

    1.   Project Manager Roles and Responsibility – detail your viewpoint as to
         the role and responsibility of the project manager. Describe how this person
         will be utilized and to whom he or she will be accountable. Explain your view
         of the difference, if any, in the roles and responsibilities of AC Transit Project
         Manager and your project manager.
    2.   Risk Management and Mitigation Plan – describe your overall approach,
         inclusive of tools, to manage project risk. Ensure that the following
         components are highlighted:
    3.   Quality Assurance Plan – Highlight your quality assurance process. Also,
         detail    who     is     responsible      for      quality    assurance.

    4.   Integration of Personnel and Subcontractors – Detail how you will
         effectively integrate your resources into AC Transit team to lower project risk.

    5.   Issue Resolution Approach – Detail how you will resolve issues that will
         arise throughout the implementation. Also, highlight any tools or templates
         that you will recommend to manage this process.

    6.   Project Management Tools – detail the tools that will be made accessible
         to the entire team to enhance communication, manage workflow, resolve
         issues, and lower risk.
    7.   Scope Management – throughout the life of the project, decisions will be
         made concerning the system configuration, scope of the initial
         implementation, and the type and extent of enhancements to be made to the
         package. Describe your process for managing requests for changes to
         previously decided configurations and scope. Discuss such issues as
         obtaining sign-off of deliverables, change orders, and management
         processes you recommend or propose to utilize to manage scope.


                                 Page 91 of 118
AC TRANSIT                                             REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                            NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                          PROPOSAL INSTRUCTIONS
                              SECTION NO. 5
5.4.4 BUSINESS PROCESS IMPROVEMENTS


    AC Transit anticipates that it will design future business processes to conform to
    the functionality and processes contained within the software package. The
    Macias Consulting group has prepared some high level “To-Be” business
    processes that summarize some of their proposed business process
    improvements. What are the major issues you have found in developing new
    business processes in conjunction with package implementation? The response
    to this question should be no more than two (2) pages.

5.4.5 CHANGE MANAGEMENT AND TRANSITION APPROACH

    An effective change management plan is deemed to be critical for a successful
    implementation. The Macias Consulting group is expected to be involved in
    change management related to the business process improvements they are
    recommending. Since AC Transit has never utilized a comprehensive FHR
    platform before, many employees will be exposed to an environment which is
    dramatically different from the manual or labor intensive processes that have
    been in place for years. The response to this sub-section should be no more
    than three (3) pages.

    A. Organizational Sponsorship, Readiness and Transition – Describe how
       you will impact AC Transit organizational commitment and readiness to a new
       FHR. Please include any examples of successful approaches used in the
       past.
    B. Coordination with Macias Consulting – Describe how you would propose to
       coordinate your transition activities with the Macias Consulting business
       process improvement and change management activities.

5.4.6 TRAINING AND KNOWLEDGE TRANSFER

    This section is designed to solicit your approach to managing the training of AC
    Transit staff in the configuration, operation, maintenance, support, and
    continuous improvement of the FHR. It is not the intent to describe how you will
    train the employees on how to perform their jobs, rather to articulate how AC
    Transit employees will benefit from a grounded understanding of the FHR
    functionality within the context of their roles and jobs. AC Transit makes no
    assumptions about the approach to delivery of end user training. The response
    to this sub-section should be no more than five (5) pages.



                               Page 92 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                           PROPOSAL INSTRUCTIONS
                               SECTION NO. 5
    1.   Training Plan and Approach – include your methodology and approach,
         scheduling, staffing, and description of training documentation. Document all
         assumptions made in developing your Plan and Approach.
    2.   Material and Documentation – describe what types of materials will be
         proposed to support the knowledge transfer process. These materials can
         include—but are not limited to—user guides, technical manuals, Computer
         Based Training (CBT), and various forms of training curricula.
    3.   Delivery Models and Approach – describe your recommendation for how
         to most effectively deliver comprehensive training for the required AC Transit
         audiences.
    Note that training should be separated out as deliverables in the Cost Matrix
    (Section 5.6)

5.4.7 TESTING APPROACH

    This section identifies your approach to assist AC Transit with complete and
    thorough testing of the application system. You are responsible for developing
    detailed test plans and developing a comprehensive testing approach. Typical
    types of testing to be conducted include:

                                  System Test
                                  Integration Test
                                  Stress Test
                                  User Acceptance Test
                                  Parallel test (for payroll)


    The response to this sub-section should be no more than six (6) pages.


    1.   Test Methodology – present an overview of your complete testing
         methodology. Include complete definitions for each type of test you typically
         conduct to facilitate understanding.
    2.   Industry Standards – identify and describe any industry standards to which
         your methodology conforms.
    3.   Responsibilities – identify the proposed assignment of responsibilities
         between AC Transit project team members and your team.
    4.   Cooperation with the Software Publisher – describe your typical approach
         to resolving testing discrepancies believed to result from bugs in the
                               Page 93 of 118
AC TRANSIT                                                    REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                   NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                               PROPOSAL INSTRUCTIONS
                                   SECTION NO. 5
            software. Describe how your project team and approach will ensure
            successful resolution of all discrepancies whether the result of a software
            issue or bug or from some other cause.
      5.    Tools – describe any software or other tools you utilize to facilitate testing. In
            the Cost Matrix, Section 5.6, identify any costs to AC Transit that may be
            associated with the use of such tools.

5.4.8 POST IMPLEMENTATION SUPPORT

      The response to this sub-section should be no more than three (3) pages.
      1.    Describe your recommended approach to providing post-implementation
            support, including such elements as the number of team members you
            propose to provide, their roles and responsibilities, the duration of their
            assignment following implementation, and how you would expect to
            transition from the Project Team providing application support to the ultimate
            production support structures.
      2.    Discuss how you propose to operate the system following implementation of
            Phase I while continuing the implementation of the additional functionality of
            Phase II.

5.4.9 TECHNICAL SERVICES

5.4.9.1    TECHNICAL INFRASTRUCTURE SUPPORT

           As part of the Cost Matrix (Section 5.6), Vendors should include a separate
           cost for providing all services related to support of the technical infrastructure
           during the project. This includes server, database, and system administration
           for all application instances and environment except Production.

           Describe the services you propose to provide to support the technical
           infrastructure during the project. These services are optional, and your pricing
           may be based on time and materials or some other cost method other than a
           fixed price per deliverable.

5.4.9.2    INTERFACE APPROACH AND REQUIREMENTS

           AC Transit has not developed detailed specifications for the required
           interfaces. However, a list of the existing interfaces is provided in Section
           4.3.2, Interfaces and Conversion Programs. The Vendor is expected to
           conduct a scoping exercise at the outset of the project to define detailed
           interface requirements and develop an interface approach or strategy. After
                                    Page 94 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
          the scoping exercise is complete, Vendor and AC Transit will determine which
          interfaces are to be developed as part of the implementation project, and the
          Vendor will be required to commit to a fixed cost for delivery of each of these
          interfaces as an amendment to the contract. The response to this sub-section
          should be no more than five (5) pages.

          The two-way industrial strength interfaces between your proposed solution
          and the Mincom purchasing system required to implement encumbrance
          accounting are very important to the District.     Please describe your
          experience and your approach to developing interfaces to accomplish this
          very complex objective.

          The interface between the Operator Timekeeping System (OTS) and the
          proposed time and attendance solutionis also very important and business
          critical to the District. Please describe your experience and your approach to
          developing interfaces to accomplish this very complex and important
          objective.

          1. Describe your overall approach to scoping, defining requirements and
             designing the interfaces
          2. As part of the Cost Matrix (Section 5.6), provide the fixed-fee cost for the
             Interface Scoping task.
          3. As part of the Cost Matrix, provide an estimate of the cost for interface
             development, assuming that all existing interfaces are replaced. As part of
             this estimate, detail all assumptions used such as number of interfaces,
             number of interfaces by complexity, expected hours required for design,
             build, and testing by level of complexity, and cost rates used.
          4. Describe the type of testing and validation that will be performed by your
             development team prior to hand off to AC Transit for acceptance testing.
          5. Assume the full cooperation of the AC Transit business and technical
             owners of the Mincom Purchasing system.

5.4.9.3   REPORTING APPROACH AND REQUIREMENTS

          AC Transit has not developed detailed specifications for the required reports.
          The Vendor is expected to conduct a scoping exercise at the outset of the
          project to define detailed reporting requirements and develop a report
          approach or strategy. After the scoping exercise is complete, Vendor and AC
          Transit will determine which reports are to be developed as part of the
          implementation project, and the Vendor will be required to commit to a fixed


                                  Page 95 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                             PROPOSAL INSTRUCTIONS
                                 SECTION NO. 5
          cost for delivery of each of these reports as an amendment to the contract.
          The response to this sub-section should be no more than four (4) pages.

          1. Describe your overall approach to scoping, defining requirements and
             designing the reports.
          2. As part of the Cost Matrix (Section 5.6), provide the fixed-fee cost for the
             Report Scoping task.
          3. As part of the Cost Matrix (Section 5.6), provide an estimate of the cost for
             report development. Some of the key reports are included in the functional
             requirements. Document all assumptions, including the number of reports
             expected to be developed and number of delivered reports expected to be
             modified. As part of this estimate, detail all assumptions used such as
             number of reports, number of reports by complexity, expected hours
             required for design, build, and testing by level of complexity, and cost rates
             used.
          4. Describe the type of testing and validation that will be performed by your
             development team prior to hand off to AC Transit for acceptance testing.


5.4.9.4   CONVERSION APPROACH AND REQUIREMENTS

          AC Transit has not developed detailed specifications for the data conversion
          processes. The Vendor is expected to conduct a scoping exercise at the
          outset of the project to define detailed conversion requirements and develop a
          conversion approach or strategy. After the scoping exercise is complete,
          Vendor and AC Transit will determine which conversion processes are to be
          developed as part of the implementation project, and the Vendor will be
          required to commit to a fixed cost for delivery of the data conversion as an
          amendment to the contract. The response to this sub-section should be no
          more than four (4) pages.

          1. Describe your overall approach to scoping, defining requirements and
             designing the conversion processes.
          2. As part of the Cost Matrix (Section 5.6), provide the fixed-fee cost for the
             Conversion Scoping task.
          3. As part of the cost matrix, provide an estimate of the cost for conversion
             process development. Document all assumptions, including the number of
             conversion processes expected to be developed. As part of this estimate,
             detail all assumptions used such as number of conversion processes,


                                   Page 96 of 118
AC TRANSIT                                                   REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                  NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                              PROPOSAL INSTRUCTIONS
                                  SECTION NO. 5
              number of conversion processes by complexity, expected hours required
              for design, build, and testing by level of complexity, and cost rates used.
          4. Describe the type of testing and validation that will be performed by your
             development team prior to hand off to AC Transit for acceptance testing.
          5. Specify any assumptions about the condition of the data to be converted,
             the data format, and the extent of reliance on AC Transit to validate the
             converted data.

5.4.9.5   BUSINESS OBJECTS METADATA

          Technical services may be required to assist in mapping of key financial and
          HR data elements to one or more Business Objects universes (meta-data
          information stored in Business Objects). Please describe your experience
          with Business Objects that would help in this effort. The response to this sub-
          section should be no more than 2 pages.

5.4.9.6   TRAVEL AND EXPENSES APPROACH

          Vendors should include a description of the recommended approach to on-
          site travel and related expenses. It is expected that the recommended
          approach will be incorporated into the proposed work plan and included in the
          Expenses section of the Cost Matrix (Section 5.6). The response to this sub-
          section should be no more than one (1) page.

5.5       VENDOR VISION AND VIABILITY

          The Vendor Viability and Vision criteria assess the suitability of the entire
          Proposal Team for a long-term strategic relationship with AC Transit. The
          focal point of this analysis is the publisher of the core FHR application, but
          other software and service providers will also be evaluated. Within this
          criterion, the areas of evaluation include:

             Viability – license fees/growth, market position, profitability, working
              capital
             Company vision – sales/channel strategy, commitment to the public
              sector market, breadth of product capabilities, including financial modules
              that support public sector business requirements
             Product perspective – next planned release, as well as the vision for
              three to five years out in terms of product direction


                                    Page 97 of 118
AC TRANSIT                                              REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                             NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                          PROPOSAL INSTRUCTIONS
                              SECTION NO. 5
          Service and support vision – planned initiatives and innovations in
           improving value delivery to customers, lowering Total Cost of Ownership,
           and improving customer satisfaction
          Technology vision – directions for tools, platforms, architecture, and user
           interface
    For your response to this sub-section, please use the general rule of being
    concise, clear, and brief. It is required that the following format and numbered
    section headings be used in the order listed below.

5.5.1 COMPANY INFORMATION

    Provide the requested information for each company involved in the Proposal
    Team.

       1. State the business name, address, principal place of business, telephone
          number, and fax number of the legal entity or individual with which the
          contract would be written. Indicate the location of the facility from which
          you will operate if awarded the contract for this RFP.
       2. Specify the legal status of the Company (sole proprietorship, partnership,
          corporation, etc.) and the year the entity was organized to do business, as
          the entity now substantially exists.
       3. Provide the names, addresses, and telephone numbers of principal
          officers (President, Vice President, Treasurer, Chairperson of the Board of
          Directors, etc.).
       4. Give a brief history of your Company’s involvement in the software
          publishing or consulting / system implementation or integration business,
          including the year of organization, current ownership, and affiliations. Are
          ownership changes planned or anticipated at this time?
       5. Explain any potential for conflict your Company would have in servicing
          AC Transit. Conflict may include consulting relationships, etc. What
          procedure is in place that would mitigate or eliminate potential conflicts of
          interest?
       6. Provide a one-to-three page narrative that describes the company’s history
          and experience in providing the software and/or services proposed, in
          particular highlighting in large-scale public sector experience
    For the publisher of the core FHR software only:
       7. Where are the development and testing facilities located?
       8. Where are the customer service facilities located?

                                Page 98 of 118
AC TRANSIT                                              REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                             NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                           PROPOSAL INSTRUCTIONS
                               SECTION NO. 5
     For the company or firm that will be the Prime Vendor for the
     implementation services only:
        9. Fully describe the nature of services to be provided by each subcontractor,
           and explain the reason for the selection of each subcontractor as part of
           the team.
        10. Identify specific processes or contractual requirements used by your
            company to assure quality service from your subcontractors.
        11. Indicate your acceptance of the responsibility for coordinating and
            controlling all aspects of the Contract and any Subcontractors.

5.5.2 FINANCIAL AND OPERATIONAL VIABILITY

     Provide the requested information for each company involved in the Proposal
     Team.

     A. Provide recent financial statements and the name, address, and telephone
        number of the fiscally responsible representative of the Vendor’s primary
        financial or banking organization.
     B. Provide five (5) company references that can speak to the firm’s ability,
        resources, and performance history.
     C. How many years has your company been providing the solution (software,
        services, or both) you are proposing?
     For the publisher of the core FHR software only:
     1. How many years has your company been providing the current release of the
        solution you are proposing?
     2. How many clients do you currently have “live” on this release of the
        solution/product?
     3. Who are your main competitors?
     4. What percentage is your market share compared to your competitors for the
        proposed solution?
     5. Describe any pending agreements to merge or sell your company.
     6. Has your company filed or been petitioned into bankruptcy or insolvency or
        has your firm ever made any assignment for the benefit of your creditors? If
        yes, provide complete details.
     7. Has your company been involved in litigation in the last five years or is there
        any pending litigation arising out of your performance in providing finance,
        human resource, payroll, or benefit software or services? If so, please
        describe.
                                Page 99 of 118
AC TRANSIT                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                            PROPOSAL INSTRUCTIONS
                                SECTION NO. 5
     8. Has your company been cited or threatened with citation within the last five
        years by federal or any state regulators for violations of any federal or state
        law and impending regulations? If yes, please describe fully.
     9. Detail the number of contracts terminated or not renewed over the last five
        years by reason for termination/non-renewal (e.g., company went out of
        business, company acquired, company terminated due to service complaints)
        or that replaced your software with another software product.
     10. Provide the names and contact information for the five largest public sector
         clients in the United States that terminated or did not renew their software
         license within the past three years.
     11. Has your company been debarred, suspended or otherwise lawfully precluded
         from participating in any public procurement activity with any federal, state, or
         local government? If yes, identify the name and address of the governmental
         unit, the effective date of the suspension or debarment, and the duration of
         the suspension or debarment.

5.5.3 COMPANY VISION

     For the core FHR software publisher’s firm or organization only:

     1. Provide a statement of your company’s strategic commitment to the future of
        your proposed software, and documentation or evidence to support this
        commitment.
     2. Describe how your Payroll/HR modules and your Financial Management
        modules are integrated together in public sector environments (Current public
        sector clients with both Financial Management and FHR implemented, joint
        product development strategies, etc.)
     3. What is your company’s annual budget for software research and
        development (R&D) for your proposed software? What is it as a percentage of
        sales? How much of the annual R&D budget is focused specifically on public
        sector product development? How much specifically on FHR related
        products?
     4. Explain briefly the organization of your company with emphasis on the division
        and personnel providing the FHR services within that organizational structure
        for your proposed software. Within the FHR focus, please include the
        approximate number of employees in sales, product development, R&D, and
        professional services. If possible, break this down further between public
        sector and private sector focus.



                                 Page 100 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                            PROPOSAL INSTRUCTIONS
                                SECTION NO. 5
      5. Describe any company sponsored user groups for your proposed FHR
         products. Especially note any user groups or activities focused on public
         sector.
      6. What has been your company’s growth rate for the last five (5) years in sales,
         profits, and clients? What is your targeted growth rate for the next five (5)
         years?
      7. Describe your strategy for developing partnerships with third party software
         vendors. Identify current vendor partnerships, and describe the levels of
         partnership (if applicable).
      8. Describe your strategy for developing partnerships with service providers.
         Identify current “alliance” programs with service providers, and describe
         requirements for initial and continuing participation in these programs.

5.5.4 PRODUCT AND TECHNICAL VISION

      1. List all hardware/operating system platforms on which your proposed system
         will run. Include version number(s) of operating systems. Describe future
         plans.
      2. Identify the implementation languages(s) and tools used in product
         development. Describe future strategy.
      3. Describe how product(s) are certified to run on new versions of underlying
         software (RDMS, operating system, application software, etc.).
      4. For what database management systems does your application provide
         support? What is your future strategy?
      5. How are potential modifications and enhancements identified and prioritized
         for inclusion in future releases of the applications?
      6. What is your typical release cycle for new versions of a product(s) as
         demonstrated by recent history?


5.6   COST REQUIREMENTS AND SPREADSHEET

      Our cost model uses a “Total Cost of Ownership” approach that ensures
      consideration of cost elements beyond the initial software license. When
      evaluating cost, the evaluation team will use a ten-year period of evaluation.

      The Vendor is expected to complete the Cost Matrix as a Microsoft Excel
      workbook (the workbook is provided on the same web-site as the proposal
      (http://www.actransit.org/purchasing/acpronet/index.wu4?action=viewprocs), and
                                  Page 101 of 118
AC TRANSIT                                            REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                           NO. 2007-1013
FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
          INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                          PROPOSAL INSTRUCTIONS
                              SECTION NO. 5
    provide that file as part of the Proposal as instructed in Section 1.1. Proposed
    costs should include all required taxes as a separate line on the relevant
    worksheets.




                              Page 102 of 118
AC TRANSIT                                                     REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                    NO. 2007-1013
    FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
              INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                          FORMS
                                       SECTION NO. 6

6      FORMS

6.1    CERTIFICATION FORM

           (This Form must be completed and submitted as part of Contractor proposal)

           DISADVANTAGED BUSINESS ENTERPRISE (DBE) CERTIFICATION


                                       Company Name

                                   Street /Mailing Address


                                     City/State/Zip Code
TAX I.D.

                                 I. PRIME CONTRACTOR

       The Bidder/Proposer is a CalTrans, or other authorized certifying agency,
       certified DBE under the FTA Uniform Certification Program.

       Certification No.                               Expiration Date

       The Bidder/Proposer has applied for DBE status through CalTrans, or other
       authorized certifying agency, under the FTA Uniform Certification Program.

       Application Date                          Status of application



       The Bidder/Proposer is not a CalTrans, or other authorized certifying agency,
       certified DBE under the Uniform Certification Program.




                                     Page 103 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                          FORMS
                                       SECTION NO. 6
                    II. SUB-CONTRACTOR (if proposed in bid or proposal)

Attach a separate sheet for each sub-contractor to be used in the performance of
services under a proposal specifying the sub-contractor DBE status as stated under
section I listed above.

If not already registered, sub-contractors should access www.actransit.org, and
complete an online vendor registration form by selecting purchasing, online purchasing,
and registering as an Online Purchasing User. A W-9, Request for Taxpayer
Identification Number and Certification is required to complete the process.

Prime Contractor's are requested to explain the DBE program and encourage sub
contractors to apply for certification.


Prime Signature                                 Date


                    (Position/Title)




         THE REMAINDER OF THIS PAGE INTENTIONALLY LEFT BLANK




                                   Page 104 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                        FORMS
                                     SECTION NO. 6

6.2    DESIGNATION OF SUBCONTRACTORS

To comply with the requirements of the California Subletting and Subcontracting Fair
Practices Act, contractor shall list the name and address of each subcontractor,
including D.B.E. subcontractor to whom contractor proposes to Subcontract more than
½ of 1 percent of the work, and description and portions of the Work or services
Subcontracted.

Attach additional copies of this form if more space is required.


                                                                                DBE
                             DESCRIPTION OF WORK           ESTIMATED DOLLAR
  NAME AND ADDRESS                                                               Y/N
                                 OR SERVICES                    AMOUNT
                                                                               Pending




                                   Page 105 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                        FORMS
                                     SECTION NO. 6
6.3    CERTIFICATION REGARDING LOBBYING

I, _______________________________ (Name and Title of Authorized Official), hereby
certify on behalf of __________________________ (SubContractor) that:

No Federal appropriated funds have been paid or will be paid, by or on behalf of the
undersigned, to any person for influencing or attempting to influence an officer or
employee of an agency, a Member of Congress, an officer or employee of Congress, or
an employee of a Member of Congress in connection with the awarding of any Federal
contract, the making of any Federal grant, the making of any Federal loan, the entering
into of any cooperative Contract, and the extension, continuation, renewal, amendment,
or modification of any Federal contract, grant, loan, or cooperative Contract.
If any funds other than Federal appropriated funds have been paid or will be paid to any
person for influencing or attempting to influence an officer or employee of any agency, a
Member of Congress, an officer or employee of Congress, or an employee of a Member
of Congress in connection with this Federal contract, grant, loan, or cooperative
Contract, the undersigned shall complete and submit Standard Form-LLL, “Disclosure
Form to Report Lobbying”, in accordance with its instructions.
The undersigned shall require that the language of this certification be included in the
award documents for all sub-awards at all tiers (including subcontracts, sub-grants, and
contracts under grants, loans, and cooperative Contracts) and that all sub-recipients
shall certify and disclose accordingly.

This certification is a material representation of fact upon which reliance was placed
when this transaction was made or entered into. Submission of this certification is a
prerequisite for making or entering into this transaction imposed by Section 1352, Title
31, U.S. Code. Any person who fails to file the required certification shall be subject to a
civil penalty of not less than $10,000 and not more than $100,000 for each such failure.



                                             Signature and Title of Authorized Official




                                   Page 106 of 118
       AC TRANSIT                                                    REQUEST FOR PROPOSAL
       PURCHASING DEPARTMENT                                                   NO. 2007-1013
         FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
                   INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                                FORMS
                                             SECTION NO. 6

       6.4  DISCLOSURE OF LOBBYING ACTIVITIES
       Complete this form to disclose lobbying activities pursuant to 31 U.S.C. 1352
     1. Type of Federal Action:               2. Status of Federal                   3. Report Type:
                                                Action: 

a.   Contract                       a. proposal/offer/application       a. initial filing
b.   Grant                          b. initial award                    b. material change
c.   Cooperative Contract           c. post-award
d.   Loan                                                               For Material Change Only:
e.   Loan guarantee                                                     Year _____ Quarter _____
f.   Loan insurance
                                                                     Date   of   Last   Report:
                                                                     ______________________
4. Name and Address of Reporting Entity:              5. If Reporting Entity in No.4 is Sub-
 Prime               Sub-awardee                       awardee, Enter Name and Address of
                     Tier ____, if known                 Prime:

Congressional District, if known:
                                                      Congressional District, if known:
6.       Federal Department/Agency:                   7. Federal Program Name/Description:


                                                      CFDA Number, If applicable: ____________
8. Federal Action Number, if known:                   9. Award Amount, if known:

                                             $
10a.     Name and Address of Lobbying Entity b. Individuals Performing Services (including
         (last name, first name, MI):        address if different from No. 10a)


(attach continuation sheet(s) SF-LLL-A,            if (last name, first name, MI):
necessary)
11. Amount of Payment (check all that apply):         12.Type of Payment (check all that apply):

$________________  Actual  Planned                       a. retainer
                                                           b. one-time fee
                                                           c. commission
13.Form of Payment (check all that apply):                 d. contingent fee
                                                           e. deferred
 Cash                                                     f. other, specify:
 in kind, specify nature                                 ________________________________
_________________Value _______________




                                           Page 107 of 118
    AC TRANSIT                                                    REQUEST FOR PROPOSAL
    PURCHASING DEPARTMENT                                                   NO. 2007-1013
       FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
                 INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                                FORMS
                                             SECTION NO. 6
14.Brief description of Services Performed and Date(s) of Service, Including officer(s),
employee(s), or Members(s) contacted, for Payment Indicated in Item 11:

(attach Continuation Sheet(s) SF-LLL-A, if necessary)
15. Continuation Sheet(s) SF-LLL-A attached:           Yes       No




16. Information requested through this form is
    authorized by title 31 U.S.C. section 1352. This   Signature:
    disclosure of lobbying activities is a material    ________________________________
    representation of fact upon which reliance was     Print                            Name:
    placed by the tier above when this transaction     ________________________________
    was made or entered into. This disclosure is       Title:
    required pursuant to 31 U.S.C. 1352. This          _____________________________________
    information will be reported to Congress semi-     Telephone                          No.:
    annually and will be available for public          _____________________________
    inspection. Any person who fails to file the
    required disclosure shall be subject to a civil
    penalty of not less than $10,000 and not more
    than $100,000 for each failure.

Federal Use Only:                                                         Authorized for Local
                                                                          Reproduction Standard
                                                                          Form - LLL

    Approved by OMB 3048-0048




                                           Page 108 of 118
AC TRANSIT                                                   REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                  NO. 2007-1013
  FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
            INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                         FORMS
                                      SECTION NO. 6

6.5    NON-COLLUSION AFFIDAVIT

STATE OF CALIFORNIA                     )
                                        )               SS
COUNTY OF _____________________________ )


___________________________________________, being first duly sworn, deposes and

says that he or she is ___________________________________________________ of
(position or title)


(the Contractor)

the party making the foregoing proposal that the proposal is not made in the interest of, or
on behalf of, any undisclosed person, partnership, company, association, organization, or
corporation; that the proposal is genuine and not collusive or sham; that the proposer has
not directly or indirectly induced or solicited any other proposer to put in a false sham
proposal, and has not directly or indirectly colluded, conspired, connived, or agreed with
any proposer or anyone else to put in a sham proposal, or that anyone shall refrain from
proposing; that the proposer has not in any manner, directly or indirectly, sought by
Contract, communication, or conference with anyone to fix the proposal price of the
proposer or any other proposer, or to fix any overhead, profit, or cost element of the
proposal price, or of that of any other proposer, or to secure any advantage against the
public body awarding the contract of anyone interested in the proposed contract; that all
statements contained in the proposal are true; and, further, that the proposer has not,
directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the
contents thereof, or divulged information or date relative thereto, or paid, and will not pay,
any free to any corporation, partnership, company, association, organization, proposal
depository, or to any member or agent thereof to effectuate a collusive or sham proposal.



Dated: ____________________




                                    Page 109 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                       FORMS
                                    SECTION NO. 6

6.6    PERFORMANCE BOND

KNOW ALL PERSONS BY THESE PRESENT, that

WHEREAS, THE Alameda-Contra Costa Transit District herein called the “DISTRICT”
or “AC TRANSIT” have entered into Contract No. 2007-1013 with

called Principal and;

WHEREAS, said Principal is required under the terms of Contract No. 2007-1013 to
furnish a bond of faithful performance of the contract;

NOW, THEREFORE, we, the Principal, and _____________________________as
Surety, are held and firmly bound to AC Transit, in the penal sum of
__________________________________________________ ($____________) lawful
money of the United States of America, well and truly to be made, we bind ourselves,
our heirs, executors, administrators, and successors, jointly and severally, firmly by
these presents.

THE CONDITIONS OF THIS OBLIGATION IS SUCH that if the above bonded Principal
shall in all things stand to and abide by and well and truly keep and perform the
covenants, conditions, and Contracts in the said contract and any alteration thereof
made as provided in the contract, on his part to be kept and performed at the time and
in the manner specified and in all respects according to their true intent and meaning, as
therein stipulated, then this obligation shall become null and void; otherwise it shall be
and remain in full force.

And the said Surety, for the value received, hereby stipulates and agrees that no
change, extension of time, alteration, or addition to the terms of the contract or to the
work to be performed thereunder or the specifications accompanying the same, shall in
any way effect its obligations on this bond, and it does hereby waive notice of any such
change, extension of time, alteration, or addition to the terms of the contract or to the
work or to the specifications.

As a condition precedent to satisfy completion of the contract, the above obligations to
the amount of
($        ) being not less than forty percent (40%) of the total amount payable to AC
Transit, under this contract, shall hold good for a period of one (1) year after the
completion and acceptance of said work, during which time if the Principal makes full
and satisfactory repair and replacement of defective materials, faulty workmanship, and
work not conforming to the requirements of the contract, and protects the District from
cost and damage caused by same, then the obligation in the sum of

                                  Page 110 of 118
AC TRANSIT                                                     REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                    NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                        FORMS
                                     SECTION NO. 6
                                                                                          ($
          ) shall become null and void, otherwise it shall remain in full force and virtue.

In the event that AC Transit, or their successors or assigns, shall be the prevailing party
in an action brought upon this bond, then, in addition to the penal sum specified herein
above, we agree to pay to AC Transit, or their successors or assigns, a reasonable sum
on account of attorney’s fees in such action, which sum shall be fixed by the court.

California law shall govern the interpretation of this bond.

To be considered complete, both the Proposer and an admitted Surety insurer
authorized by the California Insurance Commissioner to transact surety business in the
State of California must sign this Performance bond. In addition, the Surety’s signature
must be notarized and a copy of the Surety’s power of attorney must be attached.

IN WITNESS WHEREOF, the above bonded parties have executed this instrument
under their seals this ________ day of ____________, _________, the name and
corporate seal of each corporate party being hereto affixed and these presents duly
signed by its undersigned representative, pursuant to authority of its governing body.

                                       ________________________________
                                       PRINCIPAL
                                       ________________________________
                                       BY
                                       ________________________________
                                       PRINCIPAL SEAL
                                       ________________________________
                                       SURETY
                                       ________________________________
                                       BY
                                       ________________________________
                                       SURETY SEAL
                                       ________________________________
                                       ADDRESS OF SURETY
                                       ________________________________




                                   Page 111 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                       FORMS
                                    SECTION NO. 6

6.7   CERTIFICATION OF PROPOSED PRIME Contractor REGARDING
      DEBARMENT, SUSPENSION AND OTHER RESPONSIBILITY MATTERS
                    (for Contracts totaling over $25,000)

(Contractor) ________________________________ certifies to the best of its
knowledge and belief, that it and its principals:

Are not presently debarred, suspended, proposed for debarment, declared ineligible or
voluntarily excluded from covered transactions by any Federal department or agency;

Have not within a three year period preceding this proposal been convicted of or had a
civil judgment rendered against them for commission of fraud or a criminal offense in
connection with obtaining, attempting to obtain or performing a public (Federal, State, or
local) transaction or contract under a public transaction; violation of Federal or State
antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or
destruction of records, making false statements or receiving stolen property;

Are not presently indicted for or otherwise criminally or civilly charged by a
governmental entity (Federal, State or local) with commission of any of the offenses
enumerated in paragraph (2) of this certification; and

Have not within a three year period preceding this proposal had one or more public
transactions (Federal, State or local) terminated for cause or default.

If the Proposed SubContractor is unable to certify to any of the statements in this
certification, it shall attach an explanation to this certification.

(SubContractor) _______________________, CERTIFIES OR AFFIRMS THE
TRUTHFULNESS AND ACCURACY OF THE CONTENTS OF THE STATEMENTS
SUBMITTED ON OR WITH THIS CERTIFICATION AND UNDERSTANDS THAT THE
PROVISIONS OF 31 U.S.C. SECTIONS 3801 ET. SEQ. ARE APPLICABLE THERETO.




                                            Signature and Title of Authorized
                                            Official




                                  Page 112 of 118
AC TRANSIT                                                  REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                 NO. 2007-1013
    FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
              INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                 SAMPLE CONTRACT
                                   SECTION NO. 7

7      SAMPLE CONTRACT

THIS CONTRACT is made and entered into this ____________day of
______________ 2007 by, and between Alameda-Contra Costa Transit District
(hereinafter referred to as “District”), a special transit district established pursuant to
California Public Utilities Code, Section 24501 et seq., and _____
________________________________ (hereinafter referred to as “Contractor”).

THE PARTIES AGREE AS FOLLOWS:

1.     SCOPE OF SERVICES

       Contractor shall furnish all services in full accordance with Request for Proposal
       2007-1013, issued by the District entitled, Financial and Human Resources
       Application Software, Technical Infrastructure, and Implementation
       Services, dated February 5, 2007.

2.     COMPONENT PARTS

       This Contract shall consist of the following documents, each of which is on file
       with the District, and is incorporated into and made a part of this Contract by
       reference:

       A. This Contract
       B. Request for Proposal No. 2007-1013 issued February 5, 2007, and any
          addenda
       C. Contractor Proposal submitted in response to Request for Proposal 2007-
          1013 dated              .

3.     PERIOD OF PERFORMANCE

       Services under this Contract shall commence upon execution of the contract by
       both parties and continue for          , unless extended by the parties.
       Contractor shall not be held liable for delays resulting from problems of
       scheduling on the part of the District




                                  Page 113 of 118
AC TRANSIT                                               REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                              NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                               SAMPLE CONTRACT
                                 SECTION NO. 7
4.   CONTRACT PRICE

     The District agrees to pay the Contractor in accordance with the Contractor’s
     proposal, with a not-to-exceed (NTE) contract budgeted amount of $
     for services performed in accordance with this contract. The District and the
     Contractor must mutually agree upon any adjustments in payment. Invoices for
     services performed shall be submitted by the Contractor to AC Transit Accounts
     Payable, P.O. Box 28507, Oakland, California. 94604. Please reference the
     Contract Number and Purchase Order Number on all invoices. Failure to do so
     could delay payment.

5.   NOTICES

     Any notice which may be required under this Contract shall be in writing, shall be
     effective when received, and shall be given by personal service or by certified or
     registered mail, return receipt requested, to the addresses set forth below or to
     such other addresses which may be specified in writing by the parties to this
     Contract.

     DISTRICT:                                   CONTRACTOR:
     Procurement and Materials Director
     10626 International Blvd.
     Oakland, California 94603

6.   ATTORNEY'S FEES

     In the event that it becomes necessary for either party to bring a lawsuit to
     enforce any of the provisions of the Contract, the parties agree that the court
     having jurisdiction over such dispute shall have the authority to determine and fix
     reasonable attorney's fees to be paid to the prevailing party.

7.   SEVERABILITY

     If any provision of the Contract is declared void or unenforceable, such provision
     shall be deemed severed from this Contract, which shall otherwise remain in full
     force and effect.

8.   BINDING EFFECT

     All of the terms, provisions and conditions of the Contract hereunder shall be
     binding upon and inure the parties hereto and their respective successors,
     assigns and legal representatives.


                                Page 114 of 118
AC TRANSIT                                                 REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                SAMPLE CONTRACT
                                  SECTION NO. 7
9.    CONFLICT OF INTEREST

      By signing this Contract, the Contractor covenants that it presently has no
      interest, direct or indirect, which would conflict in any manner or degree with the
      performance of the services called for under this contract. The Contractor further
      covenants that in the performance of this contract, no person having any such
      interest shall be employed by the Contractor, and that the Contractor receives no
      commissions or other payments from parties other than the District as a result of
      work performed hereunder.

10.   GOVERNING LAW

      All matters arising under the contract shall be governed by California law.

11.   ENTIRE AGREEMENT

      This Contract represents the entire contract of the parties with respect to the
      subject matter hereof, and all such contracts entered into prior hereto are
      revoked and superseded by this Contract, and no representations, warranties,
      inducements or oral contracts have been made by any of the parties except as
      expressly set forth herein, or in other contemporaneous written Contracts. This
      Contract may not be changed, modified or rescinded except in writing, signed by
      all parties hereto, and any attempt at oral modification of this Contract shall be
      void and of no effect.




                                 Page 115 of 118
AC TRANSIT                                              REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                             NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                              SAMPLE CONTRACT
                                SECTION NO. 7
IN WITNESS WHEREOF, the parties have executed this Contract on the dates set forth
below.

ALAMEDA-CONTRA COSTA                        CONTRACTOR
TRANSIT DISTRICT:




Rick Fernandez                 Date         Name                           Date
General Manager                             Please Print


                                            Signature



Approved as to Form:
                                            Title




Kenneth C. Scheidig            Date
General Counsel




                               Page 116 of 118
AC TRANSIT                                          REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                         NO. 2007-1013
    FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
              INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                APPENDICES
                               SECTION NO. 8

8      APPENDICES

8.1    TERMS AND DEFINITIONS


          Term       Definition

IS                   Department of Information Services
Prime Vendor         Lead contractor for the Proposal that includes a single
                     team of implementation service providers. The team must
                     include the publisher of the core FHR application
                     software, which may be either the prime contractor or a
                     subcontractor.
Proposal Team        A vendor or team of vendors that includes the publisher
                     of the proposed core FHR software application.
Proposal, Response   The response to this RFP provided by a vendor or team
                     of vendors. “Proposal” or “Response” may be used in this
                     document and have the same meaning.
Publisher            A person, firm, or company that develops, markets,
                     licenses, and supports operating system or application
                     software.




                            Page 117 of 118
AC TRANSIT                                                                                                                                REQUEST FOR PROPOSAL
PURCHASING DEPARTMENT                                                                                                                               NO. 2007-1013
 FINANCIAL AND HUMAN RESOURCES APPLICATION SOFTWARE, TECHNICAL
           INFRASTRUCTURE AND IMPLEMENTATION SERVICES
                                                                          APPENDICES
                                                                         SECTION NO. 8

8.2   AC TRANSIT CHART OF ACCOUNTS

      The table below provides high level information about AC Transit’s General
      Ledger and Financial Accounting chart of accounts.

                                                            IFAS CHART OF ACCOUNTS
                      ORG                                                               ACCOUNT                                                PROJECT/GRANT                                                     Task

                Fund
            (2 Numeric)
           Business Entity



                     Department 1                                                                                                                                             Function                                      Level A
                      (4 Numeric)                                                                                                                                            (2 Numeric)                                  (3 Numeric)
           l Up




                                                                      Account 1
                             Department 2                                                                           Fin State1                                        Service                                     Level C
             Rol




                                                                                                                                                                                         p
                                                                     (5 Numeric)
                              (4 Numeric)                                                                          (5 Numeric)                                      (5 Numeric)                                 (1 Numeric)




                                                                                                                                                                                    ll U
                                                                      Mandated
                                                                 p




                                                                                                                                      p




                                                                                                                                                                                  Ro
                                                            ll U




                                                                                                                                 ll u




                                                                                                                                                                                                                                   p
                                                                               Account 2
                                                               Ro




                                                                                                                            Ro




                                     Department 3                                                         Fin State 2                                         Program                                     MTC




                                                                                                                                                                                                                              ll U
                                                                              (5 Numeric)
                                      (4 numeric)                                                         (5 Numeric)                                        (5 Numeric                               (1 Numeric)
                                                                               Mandated




                                                                                                                                                                                                                         Ro
                                              Department                                      Account                                           Grant (5 Alpha                                  Task
                                              (4 Numeric)                                   (5 Numeric)                                           Numeric)                                   (3 Numeric)




                                                                                                                                                FTA Scope &
                                                Agency                     SCO
                                                                                                                                                Activity Codes
                                              (2 Numeric)              (6 Numeric)
                                                                                                                                                 (8 Numeric)



                                                                         Budget                                                                 Funding Source
                                                                       (5 Numeric)                                                             (8 alphanumeric)



                                                                                                                                                                                                             = Mandatory Input
                                                                          MTC                                                                  Project Identifier
                                                                                                                                                                                                            (Note Project & Task
                                                                       (2 Numeric)                                                             (8 alphanumeric)
                                                                                                                                                                                                           are only mandatory if
                                                                                                                                                                                                           capital WIP account is
                                                                                                                                                                                                           used in Account Field)




                                                                     Page 118 of 118

				
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