» ’s ual User’ Manu Transfers and Payments > Paym T P ments > Loans > Page 1 Index » Payment Loans ts– 2 » Payment – Loans– Confirmation ts 4 » Payment – Loans – Application ts A 5 » Additional Options 7 » Maximum Amount m 7 » Rejected Transaction d 8 » ’s ual User’ Manu Transfers and Payments > Paym T P ments > Loans > Page 2 nts– Loans » Paymen s nd ge? What can I fin in this pag e, m ired with In this page you can make payments on your mortgage, automotive or personal loans acqui r Banamex, with charge to some of your own accounts. siderations to the accounts: General cons o The origin accou will be cal e unt lled “withdraw account” . wal The information on the Withd e drawal account is displaye in the follo ed owing format: description or alias – gits nce the last three dig of the account – balan (MXN). To make the payment on bills: Withdrawal acco ount acts: 1. Contra Con er: ontract numb from the l ntract Numbe Select a co ber list. ent on: 2. Payme informatio Foli Enter the folio number of your mortgage or au tomotive loan. When you click on See folios, a io: r e window displays the summar of your loa and then you can sele the folio of the loan y want. s ry ans ect you s ntains the following inform This window con mation: o Folio o Product S o Status C o Currency o Date of Maturity For mortgage loans and auto s, ng methods are d omotive loans the followin payment m displayed: p t o Monthly payment: The payment on the current monthly inst the overdue monthly tallment or t i ke artial paymen on this deb installments. You can mak a full or pa nt bt. T nt: o Total paymen This Paym o total debt of the loan. In t ment method allows you to settle the t this case, i essary to mak the monthly payment o the overdu monthly pa it is not nece ke or ue t ayments first in order t an. to make the total payment on the loa If you wa ant, you can check the am e mount of the balance through loan enquiry optio by selecting the loan t be seen. t on, to o Prepayment amount: Pay vance on the loan capital. These can only be applied once yments in adv e t m the current monthly paym due ment or overd monthly i installments have been co u overed. If you want to s ore ny see the due amount befo making an prepayme h e ent, you can do it through the balance enquiry o oan option, by selecting the lo to be seenn. In the case of revolving and non-revolving loans, the f n yment method are display following pay ds yed: yment MXN: Minimum due amount. o Minimum pay M r yment on the monthly inst o Payments for not yielding interest: Pay e not nterest. tallment for n yielding in o Prepayment amount: Pay vance on the loan capital. These can only be applied once yments in adv e t m the current monthly paym due ment or overd monthly i overed. If you want to installments have been co u s ore ny see the due amount befo making an prepayme h e ent, you can do it through the balance enquiry o oan option, by selecting the lo to be seenn. » ’s ual User’ Manu Transfers and Payments > Paym T P ments > Loans > Page 3 onal options: 3. Additio Sav as frequent transaction. ve Continue”, yo will be take to the transaction confirmation screen. By clicking “C ou en n f e » ’s ual User’ Manu Transfers and Payments > Paym T P ments > Loans > Page 4 nts ns– » Paymen – Loan Confirmation nd ge? What can I fin in this pag y yment detail before it is ap In this page, you can see your loan pay pplied. Return”, you will be taken to the screenshot with th data previo By clicking “R he d. ously entered " e d u r s By clicking "Accept", the screen will be displayed where you must enter the 8 digits of the dyna amic key y mex ansaction; this will take yo to the generated by your Banam NetKey. Click “continue” again to apply the tra ou payment app en. plication scree » ’s ual User’ Manu Transfers and Payments > Paym T P ments > Loans > Page 5 nts ns cation » Paymen – Loan – Applic nd ge? What can I fin in this pag t y plied. In this page, you can see the detail of your payment already app 1. An app ws zation or instruction numb as applica plication message: It show the status and authoriz ber able. This p folio validates the transaction; please remember to keep it as your t receipt. You can print transaction r the scr reen if you wa to by clicking on the “print” button ant n 2. Accoun : nts rawal account 3. Withdr t acts: Contract number 4. Contra t ent on: s ation entered on the applic 5. Payme informatio It displays the informa n cation screen » ’s ual User’ Manu Transfers and Payments > Paym T P ments > Loans > Page 6 Remember: If th transactio you are try he on e hedule, a me ying to make is out of sch essage indicating you should set it hin with the estab hown; you wi have to se blished schedule will be sh ill elect a date fo its applica or ation. For ur you own safety, only the last three nu umbers of y our account or contract are shown. If these nummbers match those on ano t, pear until the is a differe other account another nu mber will app ere ence. Furthermore: You can make other transact u t tions from this page. Just follow the desired link displayed in the section hat ant Wha do you wa to do? You can use the BancaNet main menu, log u or gout or ask fo help any time. » ’s ual User’ Manu Transfers and Payments > Paym T P ments > Loans > Page 7 nal ns » Addition Option uent transact Save as frequ elect this option, the trans tion: If you se e frequent tran saction will be saved as a f nsaction. um nt » Maximu Amoun he e amount, the c If the actual amount is higher than th negotiable maximum a splay the confirmation page will dis following. mum amount message: Me 6. Maxim ximum amoun permitted. essage of max nt . mation: In this section, the new maxim um amount is displayed in red. 7. Transference inform e s n » ’s ual User’ Manu Transfers and Payments > Paym T P ments > Loans > Page 8 ction » Rejected Transac e e e , with the follo In case there is a mistake in the application of the transaction, a message w owing information will : be displayed: lays the title of the transa 8. Name of the transaction: It displ ed action you trie to make. : 9. Cause: Error description. c 10. What can I do? It pr n rovides a possible solution to the probl em. s lution is not satisfactory, you can cont act Customer Service at 1 11. If the suggested sol s y or 1226 3990 o 01 800 110 39 990. 12. Remem at e nce mber to have the code tha appears in the message at hand, sin the execu phone will utive at the p st em reques it to solve your proble more easily. You can print this mmessage by clicking on the “print” button . 13. Click “Continue”.
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