Metro in Germany: Local Profile

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Product Synopsis This is a detailed report covering Metro’s store formats, private labels, history, key employees, and key financial and operational metrics in Germany. Introduction and Landscape Why was the report written? This is a comprehensive report covering Metro’s operations in Germany. It offers insightful analysis of the company and details of its store formats, private labels, history, news, key employees, and key financial and operational metrics.The report also presents market shares and investment strategies of the company’s key local competitors. What is the current market landscape and what is changing? The retail industry in Germany has been affected by the Eurozone crisis and high inflation, which have resulted in restricted consumer spending. However, the economy is relatively more stable than many other European economies. What makes this report unique and essential to read? The report provides detailed information on Metro Germany’s operations and strategy. Additionally, it presents market shares and investment strategies of the company’s key competitors in the country. Key Features and Benefits The report provides comprehensive analysis of Metro’s operations in Germany and is an essential tool to gain a detailed understanding of the company’s local operations. The report presents Metro’s Germany strategy, which is essential in understanding the direction of the company in the coming years. A unique table presenting the information of major retailers in Germany. It provides information on the retailers’ store banners, country of origin, store count and year of inception in Germany. An insightful analysis of Metro Germany providing details of its store formats, private labels, history, news, key employee biographies, and key financial and operational metrics. The report provides market share data of Metro and its key competitors in Germany. Additionally, it presents investment strategies of the company’s key competi

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							                                  Retail
                              Company Profile




Metro in Germany: Local Profile
Reference code: RT0179LP

Published: May 2012




                           www.canadean.com
TABLE OF CONTENTS


TABLE OF CONTENTS

1      Introduction ........................................................................................................................... 6
    1.1 What is this Report About? ............................................................................................................... 6
    1.2 Scope............................................................................................................................................... 6
2      Metro Germany – Company Profile ...................................................................................... 7
    2.1 Company Overview .......................................................................................................................... 7
    2.2 Business Description ........................................................................................................................ 7
        2.2.1     Store formats .............................................................................................................................................. 7
        2.2.2     Private labels ............................................................................................................................................ 10
    2.3 Events and History ..........................................................................................................................11
    2.4 Awards and Recognitions................................................................................................................12
        2.4.1     Awards ...................................................................................................................................................... 12
        2.4.2     Recognition ............................................................................................................................................... 12
3      Metro Germany – Key Information ..................................................................................... 13
    3.1 Financial Performance ....................................................................................................................13
    3.2 Operational Performance ................................................................................................................14
        3.2.1     Store count ............................................................................................................................................... 14
        3.2.2     Sales per store .......................................................................................................................................... 15
        3.2.3     Sales per square meter ............................................................................................................................ 16
        3.2.4     Revenue per employee............................................................................................................................. 17
        3.2.5     Employees per thousand square meters .................................................................................................. 18
    3.3 Key Employees ...............................................................................................................................19
4      Metro Germany – Corporate Strategy................................................................................ 20
    4.1 Expanding Product Portfolio and Managing Multichannel Operations..............................................20
        4.1.1     Metro Cash & Carry .................................................................................................................................. 20
        4.1.2     Real........................................................................................................................................................... 20
        4.1.3     Media Markt and Saturn ........................................................................................................................... 20
        4.1.4     Galeria Kaufhof ......................................................................................................................................... 20
5      Metro Germany – News....................................................................................................... 21
6      Competitive Environment ................................................................................................... 22
    6.1 Main Food Retailers in Germany .....................................................................................................22
    6.2 Market Share of Main Food Retailers in Germany ...........................................................................23
    6.3 Investment Plans of Competitors .....................................................................................................25
        6.3.1     Edeka ........................................................................................................................................................ 25
        6.3.2     REWE ....................................................................................................................................................... 25
        6.3.3     Aldi ............................................................................................................................................................ 25
7      Appendix .............................................................................................................................. 26

Metro in Germany: Local Profile                                                                                                                                              Page 2

© Canadean. This product is licensed and is not to be photocopied                                                                                           Published: May 2012
TABLE OF CONTENTS


 7.1 About Canadean .............................................................................................................................26
 7.2 Disclaimer .......................................................................................................................................26




Metro in Germany: Local Profile                                                                                                                   Page 3

© Canadean. This product is licensed and is not to be photocopied                                                                  Published: May 2012
  TABLE OF CONTENTS


LIST OF TABLES
Table 1: Metro Germany, Key Facts ..................................................................................................................................................................... 7
Table 2: Metro Private Labels ............................................................................................................................................................................. 10
Table 3: Metro Germany, Key Employees .......................................................................................................................................................... 19
Table 4: Metro Germany, Key Employee Biographies ......................................................................................................................................... 19
Table 5: Main Food Retailers in Germany........................................................................................................................................................... 22
Table 6: Market Share of Main Food Retailers in Germany (%), 2010 ................................................................................................................ 23




 Metro in Germany: Local Profile                                                                                                                                                                        Page 4

 © Canadean. This product is licensed and is not to be photocopied                                                                                                                  Published: May 2012
  TABLE OF CONTENTS


LIST OF FIGURES
Figure 1: Metro Germany – Revenues (US$ Million), 2007–2011 ....................................................................................................................... 13
Figure 2: Metro Germany – Store Count, 2007–2011 ......................................................................................................................................... 14
Figure 3: Metro Germany – Sales per Store (US$ Million), 2007–2011 ............................................................................................................... 15
Figure 4: Metro Germany – Sales per Square Meter (US$), 2007–2011 ............................................................................................................. 16
Figure 5: Metro Germany – Revenue per Employee („000 US$), 2007–2011 ...................................................................................................... 17
Figure 6: Metro Germany – Employees per Thousand Square Meters, 2007–2011 ............................................................................................ 18
Figure 7: Market Share of Main Food Retailers in Germany (%), 2010 ............................................................................................................... 24




 Metro in Germany: Local Profile                                                                                                                                                       Page 5

 © Canadean. This product is licensed and is not to be photocopied                                                                                                   Published: May 2012
INTRODUCTION


1 Introduction
1.1 What is this Report About?

       „Metro in Germany: Local Profile‟ is a comprehensive report covering the company‟s local operations. It has
       an insightful strategic analysis of the company and details of its history, news, and events.

       The report is an essential tool to gain a detailed understanding of the company, obtain analysis of the market
       and competitors, as well as internal and external factors which could impact the industry.

1.2 Scope

       The report identifies and presents key information about Metro in Germany. In addition, it describes its local
       operations and features company news and events.

       Key points covered in the reports are:
           Store formats
           Products and services
           Financial performance
           Key employee biographies
           The market share of key competitors
           Investment plan of key competitors




Metro in Germany: Local Profile                                                                                   Page 6

© Canadean. This product is licensed and is not to be photocopied                                     Published: May 2012
 Metro Germany


2 Metro Germany – Company Profile

       Table 1: Metro Germany, Key Facts
       Headquarters                                                 Schlüterstraße 1, 40235 Düsseldorf, Germany

       Employees (FY2011)                                           91,189

       Founded                                                      1964

       Total Sales (FY2011)                                         EUR31.0 billion (US$43.7 billion)

       Number of Outlets (FY2011)                                   937

       Channel                                                      Hypermarkets, department stores, specialty stores, and cash and
                                                                    carry
       Source: company website and secondary sources                                                                      © Canadean


2.1 Company Overview

       Metro is a diversified retailer, which started its operations in Germany in 1964 through its first cash and carry
       store in Dusseldorf. The retailer expanded its presence in the country to operate 107 Metro Cash & Carry
       stores, 316 Real stores, 389 Media Saturn stores, and 125 Galeria Kaufhof stores as of December 31, 2011
       (FY2011). The company‟s stores offer a wide range of food and non-food categories including fresh produce,
       dairy products, frozen food, alcoholic drinks and non-alcoholic beverages, DIY products, toys, sporting
       goods, consumer electronics, and jewelry among others. As of FY2011, the retailer employed 91,189
       employees and is based in Dusseldorf, Germany.

2.2 Business Description

       Metro is a multinational retailer, which established its first store in Germany in 1964. The retailer has since
       expanded its presence in the country by opening stores under different banners, primarily Metro Cash &
       Carry, Real, Media Markt and Saturn, and Galeria Kaufhof. As of FY2011, the company operated 937 stores
       and had a total floor area of 5.7 million square meters.

       Through its various store banners in the country, Metro offers a wide range of food and non-food products, in
       addition to offering products online.

2.2.1 Store formats

       Metro operates Metro Cash & Carry, Real, Media-Saturn, and Galeria Kaufhof banners in the country.

       Metro Cash and Carry stores

       In the wholesale segment, the company operates Metro and Makro Cash & Carry, and C+C Schaper
       banners in the country. The cash and carry stores offer approximately 20,000 food and 30,000 non-food
       product SKU‟s to business customers, which are primarily hotel and restaurant owners, catering firms, and
       independent retailers. These stores are largely self-service stores with limited on-floor assistance. Metro
       Group primarily operates its Classic format stores in the country, which typically have selling space in the
       range of 10,000 square meters to 16,000 square meters.



Metro in Germany: Local Profile                                                                                                Page 7

© Canadean. This product is licensed and is not to be photocopied                                                 Published: May 2012
Metro Germany


       Metro Cash & Carry in Germany expanded its online operations in November 2011 by launching an online
       venue for professional customers. Being at the initial phase of launch, the online store offered limited
       products, however, the company plans to extend its online product portfolio to complement its in-store
       offerings.

       Real (Hypermarket)

       Real hypermarkets offer food and non-food products and operate from a floor space of approximately 15,000
       square meters. These stores accommodate up to 80,000 products which include fresh foods, vegetables,
       meat, cheese, electronic products, textiles, and many more. In an effort to provide an enhanced shopping
       experience to its customers, the Real hypermarkets in Germany have launched store modernizing programs,
       including “Der Meistermetzger” (The Master Butcher), under which the products are sourced from local or
       regional suppliers and displayed in specific patterns. In October 2011, Real hypermarkets opened a new
       drive-in store in Cologne-Porz to further enhance its customers‟ shopping experience.

       In May 2010, Real hypermarket marked its online presence in the country with the launch of its online store -
       at www.real-onlineshop.de. The online store offers approximately 10,000 products under multimedia, sports
       & leisure, home & garden, toys, baby world, health & wellness, and other categories. The company also has
       an active presence on Facebook, enabling it to be in constant contact with its customers.

       Real hypermarket services:

       PAYBACK cards – enables customers to gain reward points, which can be redeemed at a later stage.

       Insurance services – provides customers with the option to opt for a suitable insurance, which includes
       health insurance, personal liability, household, accident, travel, and others.

       Customer service – includes “Your Opinion” service to collect customers‟ feedback, and “Finance
       purchase” services to facilitate easy buying.

       In addition, the stores organize various events to engage with their customers on a regular basis and also
       extends these services further with activities such as bike finder, recipes, and newsletters.

       Media–Saturn (Media Markt and Saturn specialty Stores)

       Media Markt and Saturn are consumer electronics stores, which operate independent of each other and
       have their own separate management team. These stores typically offer approximately 10,000 products in
       the consumer electronics and entertainment media categories and operate from a sales area of 2,500
       square meters to 10,000 square meters.

       In addition to operating physical stores in the country, Media Markt and Saturn engage customers‟ online.
       While Saturn stores started their online operations in October 2011, Media Markt launched its online store in
       January 2012. The two online stores offer digital products, including films and video games, e-books, and
       others. The online presence is further strengthened through the Redcoon online store, an acquired banner,
       to serve price-sensitive customers. The online discounter primarily offers television sets, digital cameras,
       notebooks, household appliances, and other similar products.




Metro in Germany: Local Profile                                                                                  Page 8

© Canadean. This product is licensed and is not to be photocopied                                    Published: May 2012
Metro Germany



       Media-Saturn services:

       Financing – facilitates the buying decision of customers.

       Delivery services – helps in delivering purchased products to customers.

       Set-up and installation service – provides customers with the facility of initial product set-up and
       installation.

       In addition, the Media-Saturn stores offer services, such as data recovery, maintenance, and other similar
       services.

       Galeria Kaufhof (Department stores)

       In Germany, the Galeria Kaufhof department stores operate through Galeria Kaufhof and Kaufhof store
       banners. These stores offer both manufacturer brands and private labels under fashion, shoes, bags,
       accessories, jewelry, and other categories, and operate from a selling space of 7,000 square meters to
       35,000 square meters, primarily located in city centre locations.

       Galeria Kaufhof includes the sales formats “Sports Arena (Sports Arena GmbH),” sports apparel and
       accessories outlets which operate from a floor area of approximately 400 square meters to 500 square
       meters and “Dinea (Dinea Gastronomie GmbH),” a service company, which operates restaurants in Galleria
       Kaufhof warehouses. Dinea offers breakfast, evening snacks, fresh juices, coffee specialties, and other
       items.

       Galeria Kaufhof also has significant online presence in the country through its online store www.galeria-
       kaufhof.de. The online store was launched in 2000 and over the years has expanded its online product
       portfolio.

       Galeria Kaufhof services:

       Multimedia services – help customers in making informed buying decisions through multimedia options,
       such as coupon printers, interactive sports simulators, and information terminals among others.

       Wedding – enables customers to have tailored gifts and contents for their family and friends through the
       company‟s physical stores or online store (www.galeria-hochzeit.de).

       In addition, the company offers gift cards and online ordering facilities.




Metro in Germany: Local Profile                                                                               Page 9

© Canadean. This product is licensed and is not to be photocopied                                 Published: May 2012
 Metro Germany

2.2.2 Private labels

       In addition to manufacturer brands, Metro Group offers the following private labels through its various
       banners:

     Table 2: Metro Private Labels
       Private Label                                 Collection
       Real private labels
       real,- bio                                  Mainly includes organic products
       real,- Quality                              Mainly includes grocery items
       real,- SELECTION                            Includes dairy, chocolates, and meat products
       TiP                                         Includes budget-price products (real,- discount range with 800 products)
       Media-Saturn private labels
       ok.                                         Includes household appliances, telephones and personal care appliances, and LCD TVs
       KOENIC                                      Includes products, such as hand-held mixers, vacuum cleaners and others
       PEAQ                                        Includes products, such as headphones, televisions, notebooks, and others
       ISY                                         Includes products, such as USB sticks and cables, batteries, HDMI cables, and others.
       Metro Cash & Carry private labels
       Aro                                         Low involvement products mainly sold at the entrance of the stores
       H-Line                                      Detergents and personal hygiene products catering to hotel industry
                                                   Products catering to the needs of coffee and cocktail bar, communities, hotels, corporate
       Rioba                                       offices, and others
       Sigma                                       Includes office essentials
       HoReCa Select                               Includes kitchen essentials
       Fine Food                              Food product for nutritionists and authorized service stations
       Source: Annual Reports and secondary sources                                                                       © Canadean




Metro in Germany: Local Profile                                                                                                            Page 10

© Canadean. This product is licensed and is not to be photocopied                                                              Published: May 2012
Metro Germany


2.3 Events and History

       1964
       Metro Cash & Carry was founded in Germany.

       1996
       Metro AG was founded as a merged entity of Asko Deutsche Kaufhaus AG, Kaufhof Holding AG, and
       Deutsche SB–Kauf AG. During the year, the company was listed on the German Stock Index, DAX
       (Deutscher Aktien IndeX).

       1997
       Metro Group was structured into a network of 13 divisions with operations ranging from wholesale to fashion
       retailing.

       1998
       Metro Group continued its corporate structuring process resulting in four representative business divisions
       and multiple cross-divisional service companies.

       1999
       Metro AG started focusing on its retail and wholesale operations and expanded the scope of its Payback
       loyalty cards to include Real and Kaufhof banners.

       2000
       Metro AG launched multiple systems, including qualification assessment and remuneration, and
       development and training programs to help its staff grow. In addition, the company adopted the economic
       value added (EVA) system and published its FY2000 statement in accordance with the IAS (International
       Accounting Standards).

       2002
       Metro AG brought all its operations across the world under the Metro Group, as a single largest entity.

       2003
       Under its Future Store Initiative, Metro Group adopted new technologies, such as the RFID (radio frequency
       identification) to enhance consumers‟ shopping experience. In April 2003, the technology was implemented
       in a Metro Group store in the North Rhine–Westphalian town of Rheinberg.

       2005
       Metro Group launched its bilingual kindergarten “Metro Sternchen” at its headquarters in Dusseldorf,
       Germany.

       2006
       Metro Group acquired 85 hypermarkets of Walmart, the US retail giant, in Germany.

       2007
       Metro Group implemented RFID technology to 180 stores in the country, including the warehouses of MGL
       Metro Group Logistics. The company started providing the nutritional information of its private labels and
       opened its second bilingual kindergarten “Metro Sternchen” in Germany.

       2008


Metro in Germany: Local Profile                                                                                  Page 11

© Canadean. This product is licensed and is not to be photocopied                                     Published: May 2012
 Metro Germany


        Metro Group increased the count of its cash and carry stores in Germany by four, resulting in 126 stores,
        and increased its Media Markt and Saturn stores by 14, resulting in 367 stores. During the year, the
        company published its carbon footprint report for the first time and stated the objective of reducing its carbon
        footprint by 2015.

        2009
        Metro Group launched its “Shape 2012,” initiative to attain efficiency and become consumer centric,
        appropriately altering its tag line to “Made to Trade.” During the year, the company opened eight new Media
        Markt and Saturn stores in Germany, taking the total number to 375.

        2010
        Metro Group opened its first drive-in supermarket in the country as well as an online ordering facility. The
        company increased its Media Markt and Saturn store count by 7 stores, taking the total count to 382.



2.4 Awards and Recognitions

2.4.1    Awards

        2011

        In June 2011, Real store in Wiesbaden was awarded Salescup by Lebensmittel Zeitung, a trade publication,
        for the banners in-store bakery concept. During the same month, Real store in Rheinpark-Center in Neuss
        received Cool-Cup awards from Rundschau für den Lebensmittelhandel acknowledging the store‟s
        refrigerated food section. During the year, the Real store in Karlsruhe-Durlach received the “fish counter of
        the year 2011” award by Lebensmittel Praxis, a trade publication.

2.4.2    Recognition

        2011

        The Real store in Passau was included in the top ten best hypermarkets in the country by the readers of
        “Meine Familie & ich” magazine.




Metro in Germany: Local Profile                                                                                    Page 12

© Canadean. This product is licensed and is not to be photocopied                                       Published: May 2012
Metro Germany


3 Metro Germany – Key Information
3.1 Financial Performance

       In FY2011, the company recorded revenues of US$43.7 billion, an increase of 1.9% over the previous year.
       During 2007–2011, the company‟s revenue increased at a CAGR of 5.5%.


       Figure 1: Metro Germany – Revenues (US$ Million), 2007–2011




        Source: Annual reports, company website and Canadean                                 © Canadean




Metro in Germany: Local Profile                                                                             Page 13

© Canadean. This product is licensed and is not to be photocopied                                Published: May 2012
 Metro Germany


3.2 Operational Performance

3.2.1 Store count

       Metro Germany operated 937 stores at the end of FY2011, registering a decline of 0.5% over the previous
       year. This was primarily due to the decrease in the Metro Cash & Carry and Real store banners. During
       2007–2011, the store count in the country registered a CAGR of -7.1%.


       Figure 2: Metro Germany – Store Count, 2007–2011




        Source: Annual reports, company website and Canadean                                © Canadean




Metro in Germany: Local Profile                                                                            Page 14

© Canadean. This product is licensed and is not to be photocopied                               Published: May 2012
 Metro Germany

3.2.2 Sales per store

       In FY2011, Metro Germany recorded sales per store of US$46.6 million compared to US$45.5 million in the
       previous year. During 2007–2011, the company‟s sales per store increased at a CAGR of 13.6%.


       Figure 3: Metro Germany – Sales per Store (US$ Million), 2007–2011




        Source: Annual reports, company website and Canadean                                © Canadean




Metro in Germany: Local Profile                                                                            Page 15

© Canadean. This product is licensed and is not to be photocopied                               Published: May 2012
 Metro Germany

3.2.3 Sales per square meter

       In FY2011, Metro Germany recorded sales per square meter of US$7,545.9, an increase of 2.0% over the
       previous year. During 2007–2011, sales per square meter increased at a CAGR of 7.9%.


       Figure 4: Metro Germany – Sales per Square Meter (US$), 2007–2011




        Source: Annual reports, company website and Canadean                              © Canadean




Metro in Germany: Local Profile                                                                         Page 16

© Canadean. This product is licensed and is not to be photocopied                            Published: May 2012
 Metro Germany

3.2.4 Revenue per employee

       In FY2011, Metro Germany recorded revenue per employee of US$479,286.2, an increase of 5.3%
       compared to the previous year. During 2007–2011, revenue per employee increased at a CAGR of 8.7%.


       Figure 5: Metro Germany – Revenue per Employee (‘000 US$), 2007–2011




        Source: Annual reports, company website and Canadean                            © Canadean




Metro in Germany: Local Profile                                                                       Page 17

© Canadean. This product is licensed and is not to be photocopied                          Published: May 2012
 Metro Germany

3.2.5 Employees per thousand square meters

       In FY2011, Metro Germany had 15.7 employees per thousand square meters compared to 16.2 employees
       per thousand meters in the previous year. During 2007–2011, employees per thousand square meters
       registered a CAGR of -0.8%.


       Figure 6: Metro Germany – Employees per Thousand Square Meters, 2007–2011




        Source: Annual reports, company website and Canadean                           © Canadean




Metro in Germany: Local Profile                                                                      Page 18

© Canadean. This product is licensed and is not to be photocopied                         Published: May 2012
Metro Germany


3.3 Key Employees

       Table 3: Metro Germany, Key Employees

       Name                           Job Title                                                    Board Level



       Olaf Koch                      Chairman of the Management Board of Metro AG                 Senior Management



       Frans W. H. Muller             Chief Executive Officer (CEO) Metro Cash & Carry             Senior Management (Board Member)



       Mark Frese                     Chief Financial Officer (CFO) of Metro AG                    Senior Management (Board Member)

       Source: Annual report, company website, secondary research                                                                © Canadean




       Table 4: Metro Germany, Key Employee Biographies


                                                                                  Mr. Koch was appointed as the Chairman of the Management
                                                                                  Board of METRO AG on January 1, 2012. Prior to being
                                                                                  appointed as the Chairman of the board, he was included in the
       Olaf Koch                                                                  board as the Chief Financial Officer (CFO) since September
                                                                                  2009. Prior to joining the company, he has worked at various
       Designation: Chairman of the Management Board of Metro AG                  capabilities in multiple companies, which include Permira
                                                                                  Beteiligungsberatung     GmbH,    Mercedes      Car    Group,
                                                                                  DaimlerChrysler AG, and Daimler Benz AG. He is also the
                                                                                  founder of IT-Networks GmbH.


                                                                                  Mr. Muller was appointed the Chief Executive Officer (CEO) of
                                                                                  Metro Cash & Carry in 2008 and ever since has been looking
                                                                                  after Asia, CIS and New Markets business units. He was
                                                                                  assigned the added responsibility of Europe and MENA
                                                                                  business unit in January 2012. He joined the Management
       Frans W. H. Muller
                                                                                  Board in August 2006, prior to which for one year period 2005–
       Designation: Chief Executive Officer (CEO) Metro Cash & Carry              2006, he was working as General Manager in Metro AG and
                                                                                  CEO of MGB METRO Group Buying GmbH. Mr. Fuller has also
                                                                                  been associated with Metro Cash & Carry International GmbH,
                                                                                  Makro Cash & Carry Nederland B.V., and KLM Cargo.


                                                                                  Mr. Frese is serving as the Chief Financial Officer (CFO) of
                                                                                  Metro AG since January 1, 2012. Prior to his appointment as
                                                                                  the CFO he worked as the CFO of Metro Cash & Carry
                                                                                  Europe/MENA until December 2011. He has also worked as
       Mark Frese                                                                 divisional head of Planning and Controlling at METRO AG for
                                                                                  the period April 2009–August 2010. In the past, Mr. Frese has
       Designation: Chief Financial Officer (CFO) of Metro AG
                                                                                  also been associated with Kaufhof Warenhaus AG, Gemini
                                                                                  Medienvertriebsgesellschaft, Kaufhof Holding AG, and Merck
                                                                                  Finck & Co Privatbankiers.


       Source: Annual report, company website, secondary research                                                                 © Canadean




Metro in Germany: Local Profile                                                                                                           Page 19

© Canadean. This product is licensed and is not to be photocopied                                                            Published: May 2012
 Metro Germany


4 Metro Germany – Corporate Strategy
4.1 Expanding Product Portfolio and Managing Multichannel Operations

4.1.1    Metro Cash & Carry

        Metro Cash & Carry plans to continue its focus on providing extended product offerings to its business
        customers. To this end, the stores have expanded their wine assortment to offer a comprehensive range of
        wines from ten different countries.

4.1.2    Real

        In an effort to establish itself as a multichannel operator, Real plans to strengthen its online presence. The
        company plans to increase its online product catalogue, such as the newly added pet products range.
        Additionally, the company plans to continue its focus on fresh food items, which contribute significantly to
        generated revenue from store operations. Real will also continue to modernize its retail stores, which
        includes grouping similar product groups together and optimizing its product assortment to enhance
        customers‟ shopping experience. Furthermore, as part of its initiatives to provide easy and effective service
        to its customers‟, Real plans to increase the number of its drive-in stores in the country. To this end, Real
        opened its second drive-in store in Cologne-Porz in October 2011.

4.1.3    Media Markt and Saturn

        Media Markt plans to penetrate deeper into the country by establishing new smaller stores compared to its
        traditional stores. These will primarily be located in smaller cities of the country and will offer products in
        accordance with local demand. To this end, Media Markt opened two such small stores in Neutraubling and
        Schleswigwere in 2011.

        Saturn stores plan to continue its effort to provide efficient service to its customers. To this end, the company
        will continue to integrate its online operations (started in October 2011) with physical stores, thereby
        enabling customers to buy products online and collect them from nearby Saturn stores.

4.1.4    Galeria Kaufhof

        Galeria Kaufhof plans to continue its efforts towards integrating its online presence with its offline store
        services to efficiently serve its customers. The sales division of Metro will also continue to launch its
        Wanderzeit format in the country to offer functional clothing to customers.




Metro in Germany: Local Profile                                                                                     Page 20

© Canadean. This product is licensed and is not to be photocopied                                        Published: May 2012
Metro Germany


5 Metro Germany – News
       Metro AG executes changes in the management board – December 16, 2011

       Metro AG undertook management changes in its board. The new team has Mark Frese as the Chief
       Financial Officer (CFO), Frans Muller to look after Metro Cash & Carry Worldwide, and Joel Saveuse to
       concentrate on the Real banner.

       Chairman of Metro AG’s Supervisory Board, Prof Dr Jürgen Kluge resigned from the board – October
       17, 2011

       Metro AG‟s Chairman of Supervisory Board, Prof Dr Jürgen Kluge resigned from the board and was
       succeeded by Mr. Franz Markus Haniel. Since his appointment, Mr. Haniel has become involved with various
       committees, including Presidential Committee, Personnel Committee and Mediation Committee, and
       Accounting and Audit Committee.
       Metro Group admitted to the Sustainability Index of Dow Jones – September 8, 2011

       Recognizing the company‟s effort towards economic sustainability in areas such as integrating sustainability
       with corporate management, effective ecological management, risk management, and others relating to
       socio-economic performance, Metro Group has been re-admitted to the Dow Jones Sustainability Index
       (DJSI). The DJSI World primarily recognizes companies with effective ecological, social, and economic
       performance in their respective industries.

       Metro Group extends its agreement with United Nations Industrial Development Organization
       (UNIDO) to ensure effective supply chain – September 2, 2011

       Furthering its effort to ensure effective food supplies and supply chain, Metro Group has extended its
       agreement with UNIDO to extend its training services for producers and suppliers to larger economies, such
       as Kazakhstan, China, and Indonesia, where the company has its presence. The company also plans to
       extend the scope of the services sourced from UNIDO to include social, environmental, and ethical
       standards.




Metro in Germany: Local Profile                                                                                Page 21

© Canadean. This product is licensed and is not to be photocopied                                   Published: May 2012
Metro Germany


6 Competitive Environment
       A major share of the retail industry is commanded by the leading retailers in the country such as Edeka,
       REWE, Aldi, and others. While the industry in general was stable, the Eurozone debt crisis affected
       consumer confidence and eventually the performance of the industry. In 2011, the German economy posted
       GDP (gross domestic product) growth of 3.0%, however, significant inflationary pressure resulted in real
       GDP growth of 1.5%, resulting in reduced consumption in the country.

6.1 Main Food Retailers in Germany

       Among the food retailers in Germany, Edeka was the leading operator in 2010 with 11,730 stores, followed
       by REWE, which operated 10,583 stores. Other prominent food retailers in the country included Aldi,
       Schwarz Gruppe, which operated Lidl and Kaufland; and Metro with 4,310, 3,849, and 937 stores,
       respectively.


     Table 5: Main Food Retailers in Germany
       Store           Store Banners                        Country of Origin   2010 Store count           First Store
       Chain                                                                                       Opened/Acquired in
                                                                                                            Germany
                       Netto, E Aktiv Markt, and E
       Edeka           Center                               Germany                      11,730                  1898

                       REWE, REWE CENTER,
       REWE            REWE CITY, PENNY,                    Germany                      10,583                  1927

       Aldi            Aldi Nord, Aldi Sud                  Germany                        4,310                 1948

       Schwarz
       Gruppe          Kaufland, Lidl                       Germany                        3,849                 1930

                       Metro Cash & Carry, Galeria
       Metro           Kaufhof, Real, Media-Saturn          Germany                         937                  1964

       Source: Annual report, company website, secondary research                                        © Canadean




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Metro Germany


6.2 Market Share of Main Food Retailers in Germany

       In 2010, Edeka was the leading food retailer in the country, with a market share of 19.3%, followed by
       REWE, with 15.4%. Other prominent food retailers, included Metro, Schwarz Gruppe, and Aldi which
       commanded market shares of 15.3%, 13.5%, and 12.6%, respectively.


       Table 6: Market Share of Main Food Retailers in Germany (%), 2010
        Store Chain                                     Website                       Parent           2010 Market Share

        Edeka                                           www.edeka.de                  Edeka Group                 19.3%

        REWE                                            www.rewe.de                   REWE Group                  15.4%

                                                        www.metrogroup.de,
                                                        www.real.de,
                                                        www.mediamarkt.de,
                                                        www.saturn.de, and
        Metro                                           www.galeria-kaufhof.de        Metro AG                    15.3%


                                                        www.lidl.de,
        Schwarz Gruppe                                  www.kaufland.de               Schwarz Gruppe              13.5%




                                                        www.aldi-nord.de, www.aldi-
        Aldi                                            sued.de                       Aldi                        12.6%

        Others                                                        -               Others                      24.1%

        Source: Canadean                                                                                    © Canadean




Metro in Germany: Local Profile                                                                                     Page 23

© Canadean. This product is licensed and is not to be photocopied                                        Published: May 2012
Metro Germany




       Figure 7: Market Share of Main Food Retailers in Germany (%), 2010




        Source: Canadean                                                    © Canadean




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© Canadean. This product is licensed and is not to be photocopied                   Published: May 2012
 Metro Germany


6.3 Investment Plans of Competitors

       Metro Germany primarily competes with multiple food retailers in the country. The following section provides
       the investment and expansion plans of Metro‟s prime competitors in Germany.

6.3.1 Edeka

       Edeka plans to expand its presence in the country in 2012 by opening 200 supermarkets with an investment
       of approximately EUR1.0 billion. The new stores will open primarily in local markets and will accommodate
       products tailored to the needs of the local market. Moreover, the company plans to close its small and
       outmoded outlets with the view on increasing efficiency and streamlining operations.

       In conjunction with the Marine Stewardship Council, Edeka runs an in-store campaign to educate customers
       about sustainable fisheries and offers MSC certified seafood.

6.3.2 REWE

       REWE plans to penetrate deeper in the country by combining its physical store presence with online
       operations. The new initiative has been launched in Hamburg and provides customers with the flexibility to
       place orders and pay later as well as collecting their order at their convenience. The company is also utilizing
       its online presence to efficiently engage more customers and will continue to introduce new tools, such as
       the launch of personalization options in its online store www.rewe.de, enabling customers‟ to define their
       priorities and receive relevant offers.

       The company will also continue its initiatives on the sustainability front and cater towards customers‟
       demand, as it started offering ethical coffee capsules and biodegradable coffee capsules, in its stores
       through its partnership with the Ethical Coffee Company in Germany. The company also started offering
       biological agricultural products under REWE Bio Natural mark.

6.3.3 Aldi

       Aldi Nord plans to open new concept stores in the country with the objective of providing an enhanced
       shopping experience to customers. The new stores will include a wider product range, including fresh baked
       goods and will boast an innovative interior, which includes more natural light in stores and broad aisles. Aldi
       has already opened one store in Castrop-Rauxel and plans to open a new store in Lübeck. The company
       also plans to replicate the new store concept into all of the stores it operates in the country.




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    APPENDIX


7          Appendix

    7.1 About Canadean

           Canadean is a full-service business information provider with in-house market research capabilities. We
           specialize in analysis across the Consumer Markets Value Chain, covering suppliers, producers, distribution
           and consumers.

           Canadean‟s dedicated research and analysis teams consist of experienced professionals with an industry
           background in marketing, market research, consulting and advanced statistical expertise. We offer value-
           added market research, insight and strategic analysis and our products help companies to make better,
           more informed, strategic and tactical sales and marketing decisions.

           Canadean‟s areas of expertise include online research, qualitative and quantitative research, industry
           analysis, custom approaches, and actionable insights. In addition Canadean has built a network of
           consultants and specialist researchers across more than 60 countries, each with in-depth industry
           experience and expertise enabling us to conduct unique and insightful research via our trusted business
           communities.

    7.2 Disclaimer

           All Rights Reserved.

           No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form by any
           means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the
           publisher, Canadean.

           The facts of this report are believed to be correct at the time of publication but cannot be guaranteed. Please
           note that the findings, conclusions and recommendations that Canadean delivers will be based on
           information gathered in good faith from both primary and secondary sources, whose accuracy we are not
           always in a position to guarantee. As such, Canadean can accept no liability whatsoever for actions taken
           based on any information that may subsequently prove to be incorrect.




    Metro in Germany: Local Profile                                                                                   Page 26

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Canadean has long held a reputation with FMCG markets for providing specialist business information by conducting detailed industry and consumer research, supported by insightful value-added analysis. We cover the entire spectrum (More...)of the consumer value chain from suppliers, brand owners, distribution channels and consumer insight. By researching markets in a holistic way, Canadean’s research methodology enables clients to make informed strategical decisions that are founded on robust and reliable data and market insights. We specialise in online survey panels, qualitative and quantitative in-country research, industry analysis and consultancy. Canadean’s dedicated in-country researchers and analysts have an industry background in marketing, market research, consulting and advanced statistical expertise. They are well positioned in the industries themselves and therefore, best placed to ask the right questions of the right people. This network of professional researchers stretches across more than 80 countries, enabling Canadean to conduct unique research via our trusted business communities.
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