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									                                                                                Guernsey’s bi-monthly business magazine | JUNE/JULY 2011

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    Is business
    doing enough?
       Do Guernsey businesses adopt waste
       management strategies or are we being
       green washed by local companies?
       Page 24

   If I was elected                            Evolving hospitality                        Trust sector
   Simon Vermeulen of                          Simon Dufty writes                          Industry commentary
   La Grande Mare Hotel                        for Contact                                 and reviews
   PAGE 40                                     PAGE 32                                     PAGE 44


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                                             We do now know what is
                                             expected of us in terms of
                                             corporate governance, but
                                             will this have the desired
                                             effect in terms of securing
                                             our place on the
                                             international stage as a
Guernsey Chamber of Commerce,                premier jurisdiction from
16 Glategny Esplanade, St Peter Port,
Guernsey GY1 1WN                             which to do business?
Tel: 01481 727483
Email:               Tax, travel and tourism - just three of a      What is a “known” is how hard
                                             number of topics which we have asked           members of Chamber’s Executive
The Chamber office is open from Monday       you, as Chamber members, to think              Committee and other representatives of
to Friday 9.00am - 4.00pm and a              about this year. Other areas which             Chamber’s nine sub-groups work in
meeting room with facilities is available    members have commented on include              sifting through the piles of information
for a small charge.                          population, corporate governance and           which have to be read and digested if we
                                             education. Guernsey is clearly going           are to contribute meaningfully to these
CHAMBER ONLINE                               through interesting times and I look           and other discussions and I should like to
For all the latest news and events, visit    forward to making a constructive               take this opportunity to thank all those                      contribution on your behalf to these on-       involved for their hard work. I should also
                                             going debates as your newly elected Vice       like to thank all those who have been so
If you would like to become a member of
                                             President.                                     supportive of me since I took up a more
Chamber application forms are available
                                                One of the good things about                active role in Chamber and for your vote
online to download.
                                             Guernsey Chamber is that not only do the       of confidence in electing me to my new
                                             Officers and Executive Committee have a        role as Vice President, in which I hope to
                                             voice, but all members have a forum to         serve you well.
If you would like to appear in Contact,
                                             feed back their experiences, ideas and
have a story to tell or simply want to
                                             concerns through seminars, participation
receive a copy, then get in touch with the
                                             in States’ consultations and Chamber’s           Louise Hall
                                             popular monthly lunches. There are also          Vice President
                                             the visits to members undertaken by the
Lighthouse Media at 28 Cornet Street,
                                             hardworking members of the Chamber
St Peter Port, Guernsey, GY1 1LF
                                             Office to find out what matters to you.
Tel: 01481 729949
                                             Overall, the feedback we have received
                                             for the first six months of 2011 is that
                                             most of you are cautiously optimistic
                                             about the future, despite a number of
Jon Taylor
                                                We don’t yet know (but might hazard
                                             an educated guess) at which way the
                                             current tax debate will go. We do now
Julie Todd
                                             know what is expected of us in terms of
                                             corporate governance, but will this have
                                             the desired effect in terms of securing
Lighthouse (The Media Company) Ltd
                                             our place on the international stage as a
                                             premier jurisdiction from which to do
Please recycle this magazine.
                                             business? And we can only guess at how
Contact can be downloaded at
                                             the States will balance the commercial
                                             world’s reluctance to see increasing
                                             legislation in the employment sphere
                                             with Government’s overall responsibility
                                             to consider individual rights alongside
                                             corporate objectives.

                                                                | JUNE/JULY 2011 | CONTACT | 01
1001653.002_SPB_FTDA_Contact_Jun_272x182_v1_bubbles 31/05/2011 16:46 Page 1

                                                                                                                                                                                                             News ................................................................................................ 04 - 09
                                                                                                                                                                                                             People ............................................................................................. 13 - 16
                                                                                                                                                                                                             Chamber lunch with Advocate Peter Ferbrache .................. 18 - 19
                                                                                                                                                                                                             Protecting Guernsey’s competitive edge

           Be confident
                                                                                                                                                                                                             Foundations Law ................................................................................... 21 - 22

                                                                                                                                                                                                             Paul Kilminster............................................................................................. 23

                                                                                                                                                                                                             Is waste working on the business agenda?

           at any rate
                                                                                                                                                                                                             Profile of what local business is doing to minimise waste ............................ 24 - 27

                                                                                                                                                                                                             Never standing still
                                                                                                                                                                                                             Mark Colver addresses the ever changing world of tax in Guernsey...................... 29

                                                                                                                                                                                                             Hospitality forever evolving
                                                                                                                                                                                                             Simon Dufty reports for Contact .............................................................. 32 - 33

                                                                                                                                                                                                             Sector updates

                                                                                                                                                                                                             Hospitality and tourism features .............................................................. 32 - 39

                                                                                                                                                                                                             If I was elected with Simon Vermeulen......................................... 40


                                                                                                                                                                                                             Sector updates
                                                                                                                        24 month                                                                             Reports from the Trust and Fiduciary Sector .............................................. 44 - 49
                                                                                                                       fixed term                                                                            Behind the scenes
                                                                                                                                                                                                             What is your business doing in the community - Beddell Group ................... 52 - 53
                      12 month
                     fixed term                                                                                                                                                                              Talking about my generation
                                                                         AER/Gross1                                                                                                                          Company profile on Next Generation IT .................................................... 55 - 57
                                                                         18 month
                                                                                                                                                                                                             In safe hands
                                                                        fixed term                                                                                                                           Company profile on PF+A ...................................................................... 58 - 61

                                                                                                                                                                                                             Ian Potter from Kings Life .............................................................................. 63

                                                                                                                                                                                                             Women in business
                                                                                                                                                                                                             A section dedicated to women in professions ............................................ 64 - 65
            Look to our Investec Fixed Term Deposit Account for returns

            you can count on.                                                                                                                                                                                Courting success
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    Banking • Growth & Acquisition Finance • Specialised Lending • Structured Property Finance • Trusts • Wealth Management
      Interest is paid gross at maturity without the deduction of tax. Individuals should check their own tax situation as they may have a tax liability. AER stands for the Annual Equivalent
                                                                                                                                                                                                             Jon Taylor                              Simon Dufty                              Victoria Pratt
    Rate and illustrates what the interest rate would be if the interest was paid and compounded each year.
                                                                                                                                                                                                             Jon experiences some                    The new man at                           YBG’s Victoria,

      The interest rates for our Investec Fixed Term Deposit Accounts are guaranteed by Investec Bank (Channel Islands) Limited and not by any third party.
    Terms and Conditions apply. These are limited issues subject to availability and may be withdrawn at any time without notice. Early withdrawals are not permitted. To qualify for                        food theatre with the                   La Fregate Hotel                         advocate with Babbe,
    this account a minimum investment of £100,000 is required. However, you must have an overall banking relationship with Investec Bank (Channel Islands) Limited of at least                               OGH Hotel                               writes about evolving                    explains the details of
    £100,000 per individual. This document is issued on behalf of Investec Bank (Channel Islands) Limited which is licensed by the Guernsey Financial Services Commission. Registered                                                                hospitality                              the new foundations law
    Address: La Vieille Cour, St Peter Port, Guernsey, GY1 3LP. Registered Number: 5845. The Jersey Branch of Investec Bank (Channel Islands) Limited is regulated by the Jersey
    Financial Services Commission to carry on deposit taking business under the Banking Business (Jersey) Law 1991, as amended. The Jersey Branch registered address is
    One The Esplanade, St Helier, Jersey, JE2 3QA. Investec Bank (Channel Islands) Limited is a participant in both the Guernsey and Jersey Banking Deposit Compensation Schemes.                            The Guernsey Chamber of Commerce accepts no responsibility for the views expressed by the editor or contributors
    These Schemes offer protection for “qualifying deposits/eligible deposits” up to £50,000, subject to certain limitations. The maximum total amount of compensation is capped at
                                                                                                                                                                                                             to Contact magazine. The publisher (Lighthouse Media) accepts no responsibility for errors or copyright in articles
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                                                                                                                                                                                                                                       | JUNE/JULY 2011 | CONTACT | 03

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Alderney Shipping set to

expand UK services
                                                                      The Alderney Shipping Group, which
                                                                   has been operating freight services to and
                                                                   from the islands for more than four
                                                                   decades, is preparing to expand its UK
                                                                                                                     began working with BDO,’ said Mr Kay-
                                                                                                                        ‘We have formed a very close working
                                                                                                                     relationship with one of their directors, to
                                                                   freight services this year.                       the extent that he is now regarded by
                                                                      The group has taken on the services of         management and staff as an integral part

                                                                   independent Guernsey accountants BDO              of our finance team.’

                                                                   Limited who played a key role in the group           BDO introduced a regime of monthly
                                                                   securing its freight contract with the            management figures to allow Alderney
                                                                   Alderney States for a further seven-year
                                                                      The new contract for shipping freight to
                                                                                                                     Shipping’s directors to make earlier and
                                                                                                                     quicker decisions. As part of its remit, the
                                                                                                                     accountancy firm also put in place a
                                                                                                                                                                                         Fly twice daily to
                                                                   Alderney was signed at the end of 2010
                                                                   and this year the group is working with
                                                                   BDO on the future expansion of its
                                                                                                                     system of budgetary forecasting to assist
                                                                                                                     the group’s directors with their future
                                                                                                                     business strategy.
                                                                                                                                                                                         Bristol via Jersey
                                                                   operations. The group’s managing director            The Alderney Shipping Group presently                            Excellent flight times for day
                                                                   Bruno Kay-Mouat said it is vital for the          operates three vessels, the Mv Isis, the
                                                                   company to have the right financial               Mv Burhou and the Mv Mungo. When the                              travel and weekend breaks!
                                                                   arrangements in place so it can navigate          company began operating 42 years ago it
                                                                   the way ahead.                                    was solely to run freight between
                                                                      ‘We decided we needed to become                Guernsey and Alderney but the main
                                                                   more structured in the way we operate             thrust of its business today is from the UK
                                                                   and this has certainly happened since we          to the Channel Islands through Poole.

New headquarters for Sydney Charles
after impressive growth
                       To celebrate the latest phase of its        prestigious Town centre property because it          Explaining the reasons behind the
                    development and expansion, Sydney Charles      has already proved to be an ideal place to        organisation’s impressive growth, Mr Lepp
                    Group recently held a reception for clients    meet clients wishing to discuss their             said that the group’s strong focus on
                    and contacts at its newly-purchased            international property portfolio insurance,       providing the highest levels of service was
                    premises in the centre of St Peter Port.       investments and pension requirements,’ said       reaping tangible results. ‘Much of our new
                       The five-storey Georgian property at 16,    chairman Philip Lepp.                             business comes from personal
                    New Street, is now the headquarters of            The organisation has expanded                  recommendation from existing clients,
                    Sydney Charles Insurance Advisers Ltd and      substantially since its launch as a boutique      which is extremely satisfying, as well as
                    Sydney Charles Financial Services Ltd. It is   insurance provider less than five years ago. It   proving to be an effective business
                    also the launch base for Sydney Charles UK,    now employs a team of 15 specialists who          approach.’ He added that Sydney Charles’
                    which is due to start operating this month.
                       The property was bought after the group
                                                                   work with private and corporate clients
                                                                   around the globe. The cocktails and canapés
                                                                                                                     ability to create unusual offers, such as their
                                                                                                                     multi-manager RATS and QROPS options had
                                                                                                                                                                               Free Ticket       No Card            No Baggage
                    outgrew its former Smith Street premises.      event represented the formal launch of 16,        helped the organisation to develop at such an             Changes           Charges            Charges
                    ‘We are delighted to have found such a         New Street as the group’s headquarters.           impressive rate.

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04 | CONTACT | JUNE/JULY 2011 |
  News                                                                                                                                                                                                                                                                                                  GOT NEWS?
                                                                                                                                                                                                                                                                                                           Email us at: or write to:
                                                                                                                                                                                                                                                                                   News Desk, Contact, 28 Cornet Street, St. Peter Port, Guernsey GY1 ILF

  Crispin Odey marks                                                                                             Possible                                                                          Investec offers clients
                                                                                                                 tax                                                                        the chance to lunch and learn
  three year anniversary                                                                                         changes                                         Investec Specialist Private Bank has                      Jersey and were keen to strengthen                 wide range of the companies we work with

  of the Opportunity Fund
                                                                                                                                                             launched a new lunch and learn series aimed                   those relationships.                               and we hope that more other companies with

                                                                                                                 in France
                                                                                                                                                             at financial intermediaries in the Channel                        ‘We are consequently looking for new ways      whom we do not yet have a working
                                                                                                                                                             Islands. In the last year Investec’s team has                 in which we can help our clients with their        relationship with will also see the benefits and
                                                                                                                                                             put together a library of topics which have                   business activities. This can often involve the    want to take part,’ said Mr Henry.
                                                                                                                                                             been identified by clients as being of benefit                development of bespoke banking solutions to           The library of topics includes an
                                                                                                                    The recent French budget proposes        to their staff.                                               assist with our clients’ own marketing and         introduction to foreign exchange and hedging,
                                                                                                                 measures which will affect non-                 ‘At Investec we always seek to work                       client relationship building, however, we also     an introduction to investments, an
                                                                                                                 residents with interests in France.         innovatively and in partnership with our                      explore how we can help with other areas of        introduction to lending, credit application to
                                                                                                                 Virginie Deflassieux, Associate Director    financial intermediary clients with a view to                 their business,’ he said.                          draw-down, private client services, payment
                                                                                                                 – French Tax at PKF (Guernsey)              develop the value and quality of banking                          ‘We felt that an education programme           systems and trustee investments.
                                                                                                                 Limited has said two are relevant to        services provided for them and the client                     would benefit us as it would ensure the               Ardel Trust Company (Guernsey) Limited
                                                                                                                 islanders                                   structures that they manage,’ said                            intermediaries understood our business and         was one of the first companies to hold a lunch
                                                                                                                 New Tax on French second homes              Stephen Henry, managing director of                           capabilities, ensure that they had the             and learn series and personnel director Wes
                                                                                                                     An annual tax may be introduced         Investec Specialist Private Bank in the                       knowledge to talk to their clients about           McGowan said it was extremely beneficial.
                                                                                                                 for all non-residents, regardless of        Channel Islands.                                              possible cash, credit and wealth management           ‘The Investec team has extensive
                                                                                                                 their nationality or residence, owning          ‘We are very aware that the most                          solutions and ultimately give the clients the      experience and it was good for our staff to
                                                                                                                 French real estate and would be             productive and positive partnerships are                      confidence that they were dealing with a           hear more about their work so that they fully
                                                                                                                 set at 20% of the cadastral rental          those where both sides can benefit from                       professional team.’                                understood what services Investec offered
                                                                                                                 value used for the occupiers’ rates,        the relationship. With that in mind we                            The lunch and learn series, which is free of   and how our businesses could complement
                                                                                                                 “taxe d’habitation”. There would be         thought it would be useful to share with our                  charge, can qualify for continuous                 each other,’ he said.
                                                                                                                 some exemptions subject to strict           clients in some way the wealth of skill and                   professional development dependent on the             ‘We’ll definitely be running more sessions
                                                                                                                 conditions.                                 experience within the local Channel Islands                   parameters set by the individual company or        for other teams within the business and are
                                                                                                                     If enacted, this non-resident tax       Investec teams.’                                              professional organisations.                        grateful to Investec for providing us with this
                                                                                                                 would apply from 2012. Residents
                                                                                                                                                                 Mr Henry said that Investec worked                            ‘We think the library of topics we have put    opportunity. It’s a fantastic way of giving
                                                                                                                 of non-double tax treaty partner
                                                                                                                                                             closely with trust companies in Guernsey and                  together are diverse enough to appeal to a         something back to the local finance industry.’
                                                                                                                 territories would be subject to the
            L to R:      Odey Wealth Management (C.I.)             opportunity to thrive. Companies such as      new charge and it would replace the
Orlando Montagu,      Limited has celebrated the three year        BSkyB, Rolls Royce and Infineon are           annual notional income taxation.
 Sarah Thomson-       anniversary of its Opportunity Fund.         typical examples of businesses that are       Channel Islanders could be faced with

                                                                                                                                                                                                           l insurance
     Crispin Odey,       Founder, Crispin Odey, famous for         able to benefit from sales inflation, have    both sets of charges in 2012. One

   Antonia Power,     taking contrarian investment positions,      repricing power, offer labour savings and     for their 2011 notional income and
Geoff Marson and      presented his economic outlook during a      are less sensitive to interest rate rises.    the other for the 20% charge, both
  Richard Neville-                                                                                               payable in that year. This proposal has
    Rolfe of Odey     lunch time event at Castle Cornet.              Odey Wealth has more than US$250
                                                                                                                 been vehemently opposed by French

          Wealth.        With the cost of production rising and    million under management including
                                                                                                                 expatriates’ associations and the non-
                      the era of cheap labour coming to an         US$150 million in the Odey Opportunity
                                                                                                                 French resident community at large.
                      end, inflation within the UK could rise to   Fund. In 2010 the fund returned
                                                                                                                 It is also likely to be challenged at EU
                      around 11% in the coming years, with         10.18% and is up 2.13% year to date.          level as it is perceived to be contrary
                      wage growth also increasing to 8% and           The Opportunity Fund, which is open        to the freedom of movement rule.

                                                                                                                                                                                 ated islands
                      interest rates rising to 7%.                 to both retail and institutional investors,
                                                                                                                 Trusts - French Assets

                         During the last decade, which was         is managed in Guernsey by Geoff Marson           The Budget also introduces new
                      dominated by low interest rates, many        and has performed exceptionally well in       rules for trusts with French resident

                      were able to benefit from long term          challenging markets since its launch in       settlors or beneficiaries and those
                      investments in real assets, such as          June 2008.                                    holding French assets. In addition to
                      property. However, as interest rates rise,      ‘Investors need a manager who is           a full disclosure obligation, the settlor
                      such a strategy will not be rewarded if      prepared to take action as events unfold      or beneficiary(ies) may be expected to
                      the underlying asset is unable to rise in    rather than passively tracking the ups        report the trust assets for wealth tax
                      line with inflation. The good news is that   and downs of the market,’ said Mr             purposes. Failure to do so could trigger                                    ds is the local un
                                                                                                                 a “sui generis” tax of 0.5% calculated             Barbican Channel Islan                    liability and
                      wage inflation in the emerging               Marson.                                                                                                                u the strength, re
                                                                                                                 on the total net trust assets. The                  team that offers yo                          Lloyd’s.
                      economies is already high and at some           ‘The Odey Opportunity Fund is                                                                                           being insured at
                                                                                                                 draft law recommends a transparent                         reassurance of
                      point the developed economies, which         conservative in its construction but is                                                                                                      d policies
                                                                                                                 treatment for inheritance and gift                                         mpetitively-price
                      have lost jobs over the past decade, will    managed in a dynamic way so that it can       tax rules where beneficiaries are                        With flexible, co                     nel Islands
                                                                                                                                                                                                 eds of Chan
                      become competitive again. This will allow    shift between traditional growth,             identified. The use of trusts by French                     tailored to the ne             local ser vice,
                                                                                                                                                                                          focus firmly on
                      wages in the West to start rising again as   balanced or conservative strategies           residents would be discouraged                          businesses, we              the leading Chan
                                                                                                                                                                                            ely with
                      it moves away from a world dominated         depending on market conditions. Our           through a prohibitive 60% tax rate on                   working exclusiv                          e brokers.
                      by deflationary fears.                       focus has always been on performance          any assets settled into trust. Exposure                                       Islands insuranc
                         Within this forecasted inflationary       as opposed to asset gathering and we          to gifts and death duties would
                      environment, last experienced in the         have adopted a pragmatic approach to          commence from the publication date
                      1970s, stock pickers have the                exploit opportunities as they happen.’        of the Loi de Finances Rectificative.
                                                                                                                                                                       To learn more, contact your broker, or visit
                                                                                                                                                                       Barbican Channel Islands is regulated by the Guernsey
                                                                                                                                                                       Financial Services Commission and is part of the Barbican
                                                                                                                                                                       Insurance Group, which trades as Syndicate 1955 at Lloyd’s

  06 | CONTACT | JUNE/JULY 2011 |
 News                                                                                                                                                                                                                                                                                             GOT NEWS?
                                                                                                                                                                                                                                                                                                     Email us at: or write to:
                                                                                                                                                                                                                                                                             News Desk, Contact, 28 Cornet Street, St. Peter Port, Guernsey GY1 ILF

 Brehon conduct research                                                                                                                                                                                                         Seminar asks if draft Foundations Law
                                                                                                                 with this example,- which uses a simplified
                                                                                                                                                                                                                                 is sufficiently different to Trust Law
                                                                                                                 tax rate of 30% - made up from taxation                A well-attended and in-depth review           Olsen in Jersey where a foundations law           in Jersey foundations included a Middle
                                                                                                                 (20%) social security (10%).                       of Guernsey’s proposed foundations law,           came into force in July 2009, informed the        Eastern bank wanting to mitigate stamp duty
                                                                                                                     “If you fill your car with £10 of petrol and   hosted by Carey Olsen, tackled some of            audience about the experience over the last       under Shari’ah law requirements, a German
                                                                                                                                                                    the questions posed by Commerce and               16 months.                                        settlor looking to revamp a Luxembourg
                                                                                                                 then use it to drive around the island to
                                                                                                                                                                    Employment in their consultation document.           ‘The feeling was there was a significant       structure holding assets in South Africa and
                                                                                                                 client meetings on behalf of the business
                                                                                                                                                                        In particular, the speakers were at pains     market sector out there in civil law countries    a philanthropic organisation looking to move
                                                                                                                 and you pay for the petrol from your               to point out how foundations should not be        where a great deal of wealth had been             from their Caribbean service provider.
                                                                                                                 personal account. If you don’t claim this          confused with or considered in the same           generated; also lucrative charitable work had        Jersey was now promoting its capability
                                                                                                                 back as a business expense then the                way that the island’s fiduciary sector handles    been going to Zurich and Geneva,’ he said.        to Asia, India and the Middle East and an
                                                                                                                 effective cost to you, the business owner, is      trusts.                                              Jersey’s view was the foundations would        amendment to the law had been mooted
                                                                                                                 £13....£10 for the petrol and £3 in tax and            The fundamental difference is that            supplement rather than replace the existing       which would permit foundations to trade
                                                                                                                 social security, where as when managed as          foundations are legal entities that have their    structures offered and foundations had been       commercially.
                                                                                                                 a business expense the cost to the                 roots in civil law whereas trusts are common      priced deliberately to have running costs            Mr Dixon said that Guernsey had a unique
                                                                                                                 business would be just £10”.                       law relationships that have no distinct legal     similar to those associated with a company        opportunity to shape a law that would work
                                                                                                                                                                    personality.                                      structure.                                        for the island going forward.
                                                                                                                     In this example you are paying a pre tax
                                                                                                                                                                        “There’s a danger of falling back on what        After a sluggish start, Jersey now has            Also on the seminar panel were Alison
                                                                                                                 business cost out of post tax income.              we know and that we try to understand             around 100 foundations and approximately          MacKrill, Carey Olsen senior associate, and
                                                                                                                     Now you might not be that bothered             foundations by comparing them to trusts           half of the entities would not otherwise have     Jarrod Cowley-Grimmond, the director of
                                                                                                                 about a couple of quid. But if your                and companies. Care must be taken in              gone to Jersey. While there is no public          finance sector development at Commerce
                                                                                                                 expenses on behalf of the business were            the drafting of the foundations law to avoid      record as to the amount of wealth under           and Employment.
                                                                                                                 say £10,000....then your perspective may           this and to make the Guernsey foundation          management, one of them is known to hold             The consultancy period has now ended
                                                                                                                 change a little? Moving these expenses             a distinct legal entity familiar to someone       more than US$1bn.                                 and it is hoped that a draft report will be
                                                                                                                 into the business would mean that you              from a civil law jurisdiction.” said Konrad          Around one third of Jersey’s foundations       presented to the States in September and
                                                                                                                 saved £2,000 in tax, and £1,000 in Social          Friedlaender, a partner in Carey Olsen’s          are being used as wealth holding vehicles,        then, if the States approve the regulation,
                                                                                                                                                                    Fiduciary Law Group.                              one third charities and one third “orphaned”      to the Privy Council with a view to having the
                                                                                                                 Security, a total saving of £3,000 (30%) for
                                                                                                                                                                        This raised the question of whether           structures with no shareholders or owners.        law in place as soon as possible in 2012.
                                                                                                                 the business. This saving can then be paid
                                                                                                                                                                    the vocabulary of the draft law and the              Examples of those who had shown interest
         L to R       Tax is the last thing you think about when   • The type of taxes the business has to       by the business to you as income or a              way in which it is structured, makes this
Sarah Hancock,    you start a small business, there is too            pay                                        dividend, leaving you personally £2,000            differentiation sufficiently well, which is
      Myfanwy     much else on your mind at the time, but          • The records you keep                        better off after tax and social security.          challenging given Guernsey’s legal heritage.
    Blatchford,   research conducted by Brehon Chartered           • The money you put in when you start             This also applies to the way you start a       One audience member commented: ‘it looks
    Sarah Eley,   Accountants amongst their clients (new              your business (an investment known as      business using a personal investment               and smells like a trust to me – are there too

                                                                                                                                                                                                                                              French tax
   Nick Medlen    start ups businesses established between            a directors’ loan).                        whether it is hundreds or thousands of             many provisions that look like they are lifted
                  2 – 5 years) identified it as the primary           And what questions do business owners      pounds. There are a range of tools to              out of the trust law and which don’t add
                  concern for small business owners at the         often find themselves asking at the end of    manage this from Director’s Loans to a             anything?’

                                                                                                                                                                                                                                              in plain
                                                                                                                                                                        Advocate Russell Clark, also a fiduciary
                  end of their first year trading.                 their first year.                             simple monthly expense account. The
                                                                                                                                                                    partner, who chaired the seminar, said: “The
                      In Guernsey under 0-10 we still have a       • How can I make sure that any payments       important thing is to set it up and manage         introduction of foundations will be of great
                  zero rate of corporation tax for local small        I make for my business are included in     it from the start. Advice from an accountant

                                                                                                                                                                    benefit to the island.”
                  businesses. However that doesn’t mean               the accounts?                              at the outset is essential to get it right.            ‘Principally, foundations will open up the
                  that there is nothing to do. You still have to   • What do I do about personal expenses I          “Get advice before you start. The key is       services of Guernsey’s financial services
                  do the basics to manage your tax                    pay from the business bank account?        to be disciplined in the way you spend your        industry to wealthy individuals as well as
                  responsibilities; registering your business      • What can I claim back?                      money. Make only business payments                 corporate entities in civil law countries                                 Essential reading for anyone
                  with the tax and social security office,         • How can I be tax efficient?                 from your business account, set up a               who, for cultural reasons, have difficulty in                             moving to France, buying
                                                                                                                                                                    understanding the concept of trusts.’                                     French property or considering
                  deciding on your tax year end and then           • Structuring the business correctly and      monthly standing order to your personal
                                                                                                                                                                        Jersey, and now Guernsey, had also                                    investment in France.
                  filing an annual tax return for the business        knowing the answers to these questions     account to cover all your personal
                                                                                                                                                                    chosen to introduce the concept in response                               Our experts can also
                  each year.                                          can have financial benefits. For a one     outgoings, and make sure you have a                                                                                          advise you on:
                                                                                                                                                                    to the demand from lawyers seeking
                      This means keeping accurate records             man band or small business starting up     separate bank accounts and credit cards            foundation solutions from a respectable and                               • Pre- and post-immigration
                  and preparing annual accounts, payroll and          (say a consultant or a mechanic) it is     for you and your business. This will help          well-regulated jurisdiction. In doing so they                               tax planning
                  tax returns.                                        easy to fall into the trap of paying for   save you money and prevents over paying            had challenged the misconception that a                                   • Property ownership
                      So what affects how you pay and                 business expenses out of your own                                                                                                                                       • Completion of French tax
                                                                                                                 tax and accountants fees to resolve                “foundation” was in some way disreputable.
                                                                                                                                                                                                                                                returns for residents and
                  manage your tax?                                    pocket (personal income).                  problems at a later stage”, said Satah                 ‘There’s nothing wrong with a foundation;                               non-residents
                  • The structure you choose ( ltd company,           Nick Medlen, Tax Manager at Brehon         Hancock, Managing Director.                        it’s how you use them that makes the                                      • Estate planning
                      sole trader or partnership)                  demonstrates how this can cost you money                                                         distinction. If Guernsey is going to use
                                                                                                                                                                    foundations it must be with appropriate                                   To obtain your copy of ‘Taxation in France’ send this advert,
                                                                                                                                                                    oversight and regulation,’ said Mr Clark.                                 your address and a cheque for £20 (including p&p) made
                                                                                                                                                                        He said that the foundation was a good                                payable to PKF (Guernsey) Limited to the address shown below.
                                                                                                                                                                    fit for Guernsey because of the island’s solid
                                                                                                                                                                    track record for the administration of trusts,
                                                                                                                                                                                                                                              PKF (Guernsey) Limited
                                                                                                                                                                    funds, private equity and limited partnerships;
                                                                                                                                                                                                                                              PO Box 296, Sarnia House
                                                                                                                                                                    the administration of foundations would draw
                                                                                                                                                                                                                                              Le Truchot, St Peter Port
                                                                                                                                                                    on the same skill base.
                                                                                                                                                                                                                                              Guernsey GY1 4NA
                                                                                                                                                                        ‘We have not just copied the Jersey law.
                                                                                                                                                                    We have thought about what is the right                                   Tel: 01481 727927
                                                                                                                                                                    solution for Guernsey, gone back to basics                                Email:
                                                                                                                                                                    and created something that is completely
                                                                                                                                                                        Keith Dixon, a senior associate at Carey

                                                                                                                                                                                                                                                                   | JUNE/JULY 2011 | CONTACT | 09
News                                                                                                                                                                                                                                                                                               GOT NEWS?
                                                                                                                                                                                                                                                                                                      Email us at: or write to:
                                                                                                                                                                                                                                                                              News Desk, Contact, 28 Cornet Street, St. Peter Port, Guernsey GY1 ILF

Guernsey experts stir up                                                                                                                                                                                                                          JTC opens in Guernsey
captive insurance interest                                                                                                                                          The Jersey Trust Company group (JTC) has opened
                                                                                                                                                                 an office in Guernsey to complement the services
                                                                                                                                                                 provided from its Jersey, Luxembourg, United
                                                                                                                                                                                                                             that it takes on both taxation and regulation and is
                                                                                                                                                                                                                             seen as one of the world’s top international financial
                                                                                                                                                                                                                             centres. Guernsey’s fast-track application process for
                                                                                                                                                                                                                                                                                            “Jersey and Guernsey are similar jurisdictions,
                                                                                                                                                                                                                                                                                         particularly in terms of the quality of regulation and
                                                                                                                                                                                                                                                                                         the levels of service they provide. There are however,

among brokers
                                                                                                                                                                 Kingdom and British Virgin Islands offices. Already         establishing new funds also gives it a distinct             a number of differences that make them attractive for
                                                                                                                                                                 established as one of Jersey’s leading independent          advantage over other jurisdictions and it leads the         particular clients or structures.
                                                                                                                                                                 trust companies, the establishment of JTC Guernsey          way in having more companies listed on the London              “We often receive requests from clients who would
                                                                                                                                                                 further strengthens the group’s strategic commitment        Stock Exchange than any of its close competitors.”          like to establish funds and structures in Guernsey and
                                                                                                                                                                 to expand into new jurisdictions.                               “JTC sees Guernsey as key to its growth strategy,       now that our Guernsey office is open for business, we
                                                                                                                                                                    The Guernsey office will provide fund                    especially in the funds arena. The Island has an            are able to provide the full breadth of services that
                                                                                                                                                                 administration and trust and company services to            entrepreneurial approach that makes it ideal for the        they require.
                                                                                                                                                                 new and existing clients. The new business will serve       establishment and administration of bespoke and                “Paul and Jo have done a great job setting up JTC
                                                                                                                                                                 a global network of clients, offering the excellent         specialist funds. Guernsey is often the chosen              Guernsey and I’m looking forward to working with
                                                                                                                                                                 customer service standards and high levels of               jurisdiction for real estate, private equity, venture       them to make the new venture into a great success. “
                                                                                                                                                                 expertise that are at the heart of JTC’s growing            capital and infrastructure funds. We are also seeing
                                                                                                                                                                 reputation.                                                 particular interest in green technology issues such as
                                                                                                                                                                    In his capacity as Director, Paul Smith will be          renewable energy and environmental funds.”
                                                                                                                                                                 heading up the Guernsey office. He was previously               Paul has recently been joined by Jo Nicolle who will
                                                                                                                                                                 Managing Director of RMB Investment Services and,           be working for the Guernsey funds practice as a
                                                                                                                                                                 prior to that, BNP Paribas Fund Services, both in           Director. Jo has extensive knowledge of the fund
                                                                                                                                                                 Guernsey. Paul has extensive experience within the          administration sector, having acquired over 25 years
                                                                                                                                                                 Guernsey financial services industry, particularly in       experience within Guernsey’s fund industry. Prior to
                                                                                                                                                                 the funds sector.                                           joining JTC, she successfully held senior
                                                                                                                                                                    “Guernsey has come through the financial crisis in       management positions with Credit Suisse, HSBC and
                                                                                                                                                                 a very strong position, particularly in relation to         Bank of Bermuda in all of the key service areas.
                                                                                                                                                                 funds,” said Mr Smith. “The Island continues to be              Nigel Le Quesne, JTC’s Group Managing Director,
                                                                                                                                                                 held in high regard internationally due to the stance       is excited about the expansion in Guernsey.

                                                                                                                                                                 Guernsey’s funds industry is on the right track, says Moulton
          L to R       Two practitioners from Guernsey’s          know about captives; what captives are          attended BIBA as a delegate, said: “We
   The Heritage     finance industry stirred up significant       used for, the benefits, what to look for,       are very pleased that this session
     team, Mike     interest in the island’s captive insurance    and why brokers shouldn’t be reluctant to       generated so much interest in Guernsey’s
    Johns, Chief    sector when they presented at the British     suggest this to their clients; why brokers      captive insurance sector. The strong               Renowned venture capitalist Jon Moulton has             where a fund is domiciled and on that basis we              taken into account within the Directive, not just for
   Underwriting     Insurance Brokers’ Association (BIBA)         are setting up their own captives; and the      turnout demonstrates the enthusiasm            given a ringing endorsement to Guernsey’s                   scored very highly in terms of who we attracted to this     the broad terms which were agreed at the end of last
     Officer and    annual conference.                            merits of basing a captive in Guernsey –        among brokers to learn more about              investment funds industry.                                  event. There was strong representation from the             year but also the finer details that are still under
     Paul Eaton,       Mike Johns, Chief Underwriting Officer     the leading captive insurance domicile in       captive insurance and Mike and Paul                The Chairman of private equity firm Better Capital,     major London law firms working in the funds sector as       discussion.”
Director of New     at Alternative Risk Management (ARM),         Europe.                                         certainly delivered in terms of content. The   Mr Moulton was speaking at the Guernsey Funds               well as a good number of UK managers. What they                Session two looked at the current trends and
                    and Paul Eaton, Director of New Business         The session focused on the fact that         presentation was pitched at a wide range       Forum in London attended by nearly 400 delegates.           wanted to know was how we are tackling the AIFM             issues in relation to raising capital and in particular
                    at Heritage Insurance Management,             captive insurance has been the preserve         of brokers, from those with no or little       He told the audience that Guernsey’s funds industry         Directive and what do we think the future is looking        asking where fund managers are raising their money
                    attracted more than 60 delegates to their     of large multinationals but this is no longer   knowledge of captive insurance right           was on the right track and it would continue to             like in terms of investor appetite and new and              and where they plan for it to be invested. Speakers
                    fringe session on captive insurance during    the case. It went to explain that Guernsey      through to those already very well             prosper if this course was maintained.                      different alternative asset classes. In that respect we     were Tomas Olsson from Prosperity Capital
                    day one of the conference held in             pioneered the cell company concept in           informed. It clearly demonstrated the              Mr Moulton, who has a house in the island and           ticked all the boxes.”                                      Management, Andy Rothery of Deloitte, Joe Winkley
                    Manchester.                                   1997 as a way for the island’s insurance        Island’s professionalism and expertise and     whose Guernsey-domiciled investment company is                  The first session examined the current                  from Oriel Securities and Darko Hajdukovic of the
                       The presentation looked at the potential   sector to be able to pass on the benefits       the extent of the follow-up questions          listed on the main market of the London Stock               developments surrounding the EU’s Alternative               London Stock Exchange.
                                                                                                                                                                 Exchange, said: “The thing that Guernsey has is a           Investment Fund Managers (AIFM) Directive. It                  The final discussion of the afternoon focused on
                    benefits of captive insurance for brokers     of captive insurance to a wider pool of         shows that they had engaged the
                                                                                                                                                                 very good reputation; it works very well. It has got        featured Jarrod Cowley-Grimmond from the                    alternative asset classes and what might be the best
                    and their clients, who are small to medium    companies, including SMEs. Mr Johns and         audience and generated significant
                                                                                                                                                                 excellent regulation and is sensibly run. You can           Commerce and Employment Department of the                   performer in the future. Panellists were Mr Moulton,
                    sized enterprises (SMEs) and the merits of    Mr Eaton told the audience that the use of      interest in the issues.”
                                                                                                                                                                 actually talk to the regulator in marked contrast to        States of Guernsey, Carl Rosumek of the Guernsey            Stephen Foster of Credit Suisse Asset Management,
                    using Guernsey for this business. It          Protected Cell Companies (PCCs) and                Both ARM and Heritage were also
                                                                                                                                                                 some other jurisdictions. It has reasonable costs, the      Financial Services Commission (GFSC), Anne Holm             Jon Macintosh of Saltus, Matthew Arkinstall from
                    prompted an extended question and             Incorporated Cell Companies (ICCs) has          exhibiting at the conference in their own      fiscal structure is sensible and the relationship with      Rannaleet from IK Investment Partners and who was           Greenpark Capital and Charles Murphy from Matrix.
                    answer session and also resulted in a         proved extremely popular in the insurance       right.                                         Europe, while difficult, is currently in a good place.      also speaking on behalf of the European Private                Michael McKenna, Partner at Berwin Leighton
                    number of follow-up inquiries.                sector but there are still many brokers who        Mr Eaton said: “We have been                Guernsey needs to carry on doing what it’s doing into       Equity and Venture Capital Association (EVCA), Benoit       Paisner in London, said: “I have found it very
                       Mr Johns said: “We are delighted with      are unaware or unsure of the potential          exhibiting at BIBA for several years now       the future and it will prosper.”                            Le Bret of international law firm Gide Loyrette Nouel       professional and very well organised. It has been very
                    the way the session worked and the            advantages for them and their clients.          but we also like to support any of the             The Guernsey Funds Forum was held on at the             who is also a consultant to the EVCA and Guy                useful and interesting to get the inside track on the
                    positive comments received from many of          The presentation was facilitated by          Guernsey Finance initiatives at the            Grange St Paul’s Hotel in London. There were 480            Rainbird, from the Association of Investment                AIFM. I have been thoroughly impressed. You go to a
                    the attending delegates immediately           Guernsey Finance, the promotional               conference. We saw a number of enquiries       delegates registered for the event and nearly 400           Companies (AIC).                                            lot of these things and they are just a sales pitch for
                    afterwards. The session generated             agency for the island finance industry          as a result of the presentation and we also    attended on the day. It was hosted by ITV news                  Mr Niven explained that each of the panellists had      various firms; this is doing it in a much more
                    significant interest in both the captive      internationally. Guernsey Finance has           saw significant interest at our own stand in   anchor, Alastair Stewart, OBE, who acted as                 been very much involved in the discussion and               professional manner and the delegates will take
                    concept and for Guernsey as a Captive         exhibited at the conference for the last        what Guernsey’s captive insurance sector       moderator for the three panel sessions.                     negotiations on the framework for the AIFM Directive        something away from it.”
                    domicile.”                                    few years but this time decided to take a       can offer brokers and their clients.”              Peter Niven, Chief Executive of Guernsey Finance –      and its development into an offering which was much            Patricia White, Managing Director at Legis Fund
                       The presentation was titled ‘What you      different approach and instead sponsored           BIBA 2011 was held at Manchester            the promotional agency for the Island’s finance             more palatable to the Guernsey funds sector.                Services in Guernsey, added: “It has provided an
                    need to know about captives’ and content      a speaking session.                             Central Convention Complex with around         industry internationally, was delighted with the                He said: “What came through from the session            excellent opportunity for Guernsey to demonstrate its
                    included: cutting through the jargon – the       Fiona Le Poidevin, Deputy Chief              4,000 delegates attending.                     number and quality of attendees, as well as the             and what impressed the delegates was our level of           intellectual capital and skills as a jurisdiction of choice
                    basic essentials that all brokers should      Executive at Guernsey Finance who                                                              content of the sessions.                                    engagement with the EU. Industry, government and            for funds.”
                                                                                                                                                                     Mr Niven said: “It is important for us to reach those   regulator have been on the front foot working together
                                                                                                                                                                 key players who are able to influence the decision on       to ensure Guernsey’s interests are understood and

10 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                                             | JUNE/JULY 2011 | CONTACT | 11

Deutsche Bank                         New focus for business               Braye Beach twin appointments
continues to bolster                  leaders                                 Vista Hotels, owner of Braye     of London. His career pattern
Guernsey office with                     An evolution in leadership is     Beach Hotel, has made the twin      has included running his own
Branch Manager                        taking place at trust business       appointments of Richard Proctor     successful restaurant in Surrey
                                      Blenheim Group as Mik                as General Manager of the hotel
appointment                                                                                                    and the four star Grand Hotel in
                                      Underdown takes on the lead          and Liam Foster as Head Chef.       Torquay.
   Deutsche Bank has                  role in Guernsey.                       Richard Proctor, has been in        Head Chef, Liam Foster, is a
appointed Michael McKay as               Former managing director          the hotel and catering business     natural islander and joins the
Branch Manager in Guernsey,           Peter Howe is moving                 for over 30 years, working
                                                                                                               hotel from Sark where he was in
as it continues to strengthen its     to head up the group’s               in Guernsey for a number of
                                                                                                               charge of the food operation at
senior team in the island.            parent company as chief              years at the Duke of Richmond
                                                                                                               the Petit Champ hotel, winning
   In his new role, Michael           executive officer of Blenheim        Hotel. Prior to this he worked in
                                                                                                               an AA Rosette and an entry into
will oversee the activities of        Holdings with a strategic role       England, managing hotels in the
                                      encompassing the groups’             North and his career progression    the Good Food Guide. His style of
Deutsche Bank’s banking
business in Guernsey and act          holdings in Guernsey and the         and love of travel lead him to      cooking is to maximise the use of
as its main representative            Caribbean, while Underdown           Bermuda, ultimately running The     local produce and create dishes
for banking and investment            is the new managing director         Fourways Inn, which at the time     in a modern British style. Liam
business at regulatory and            of the head office in Guernsey       was turning over 5.5m dollars.      has worked in 5 star, fine dining
professional association              after 11 years with the group.       From there he moved to A L’Ecu      establishments in the UK and
meetings, to ensure that the             Derek Baudains has also           De France in the West End           also enjoyed a spell in Bermuda.
Guernsey branch adheres to            been promoted to deputy
the Bank’s group and local            chief executive of Blenheim
regulatory and legislative            Holdings.
standards. In addition, Michael
will lead a number of projects
within the wider Channel
Islands business and give
support to global operational

                                                                           New General Manager                   Returning to South
                                                                           at La Fregate Hotel                 African roots for new
                                                                              La Fregate Hotel has             role
                                                                           appointed Simon Dufty as its           South African Matthew Nell
                                                                           new General Manager. Mr Dufty       will be returning to his roots in
                                                                           brings a wealth of experience       July to become associate director
                                                                           to La Fregate having worked at      of the Praxis Group in Cape
                                                                           some of the Channel Islands’        Town.
CISX recognises the achievements of long-serving                           premier establishments                 Currently employed by PKF,
employees                                                                  during the past 30 years. A         formally part of the Praxis Group,
   Five members of staff from The     Tracey Ozanne, Operations            number of these were spent          Mr Nell moved to Guernsey in
Channel Island Stock Exchange         Manager and Kate Monda               at Longueville Manor, part of       June 2009 and has since gained
(CISX) have completed 10 or           (nee Roberts), Deputy Head of        the internationally acclaimed       a wealth of experience and
more years’ service with the          Listings have all worked for the     Relais et Châteaux consortium       knowledge as an audit supervisor
Exchange.                             Exchange for most of its 13 year     of fine establishments. This        in the professional services
   Andrew Morton, Chief               history. L to R: Roberto Andrade,    was followed by a period at The     industry.
Operating Officer, Advocate           Michelle Ferguson, Diana Thompson,   Atlantic Hotel, another family-
Diana Thompson, Assistant             Gina Sines, Andrew Morton, Tamara    owned four star hotel and
Director Legal & Corporate Affairs,   Menteshvili, Tracey Ozanne, Kate     member of the Small Luxury
Georgina Sines, Head of Listings,     Monda and Donald Fraser.             Hotels of the World.

                                                                                       | JUNE/JULY 2011 | CONTACT | 13

    New Giba Chairman                     GSCCA – New President             New Client Director at                 GFSC appoints new
        Dominic Wheatley, managing           John Clacy BSc, FCA was        IPES                                   director of fiduciary
    director of Willis Management         elected as President of the          Ipes Guernsey has grown its            Crown Advocate
    (Guernsey) Limited, has               Guernsey Society of Chartered     senior operational team with the          Philip Nicol-Gent has been
    taken over as chairman of             and Certified Accountants at      appointment of Craig Long as           appointed as director of Fiduciary
    Giba following the end of Paul        the Society’s recent AGM. He      Client Director.                       Services at the Guernsey
    Meader’s two-year tenure.             has served on the Executive          Craig, who joins Ipes from          Financial Services Commission.
        Mr Wheatley, who has been         Committee for eight years,        the Private Equity Department             He joins the Commission after
                                                                            of Northern Trust in Jersey, has       11 years with Guernsey’s Law
    the vice chairman of Giba since       six of which were spent as
                                                                            more than nine years of financial      Officers, most recently as head
    the beginning of the year, will       Chairman of the Training &
                                                                            services experience, with specific     of the civil litigation team, and
    represent Giba alongside several      Courses Sub-committee.
                                                                            expertise in fund accounting. He       he takes over from the acting
    other members on a variety of            John is an Audit Partner
                                                                            previously worked for Standard         director, Neville Johnson.
    working parties related to the        at Deloitte in Guernsey and       Bank in Jersey and originally
    island’s finance sector.              is Head of the Offshore           qualified as an accountant with
        ‘As chairman of GIIA              Investment Management             Ernst & Young in South Africa.
    [Guernsey International               Sector. With over 20 years’
    Insurance Association] and since      experience in Guernsey’s
    taking on the role of deputy          finance industry, John’s
    chairman of Giba, I have seen         expertise covers the breadth of
    first-hand the work that Giba         financial services and includes
    does to ensure that the industry      Audit, Corporate Finance,
    has a close working relationship      Reorganisational Services and
    with government, the regulator        Advisory.
    and other industry bodies.’he                                                                                                                             Global threats and opportunities for an international finance centre
                                                                                                                                                                                                                                    The Guernsey Review (Threats and Opportunities for an International Finance
                                                                                                                                                                                                                                    Centre) will provide local professionals with an opportunity to debate, with
                                                                            PwC Guernsey bolsters management team                                                                                                                   noteable figures from the world of business and international finance media, the
                                                                                PwC in Guernsey has               tax rules and also assist on the                                                                                  challenges and opportunities facing Guernsey.
                                                                            expanded its management               development of e-commerce
                                                                            team through the appointments         related services in Guernsey.                                                                                     Hosted with WealthBriefing, the global news services for the wealth management
                                                                            of Sinéad Leddy and Matthew              Matthew joins the Advisory                                                                                     sector, the conference takes place at St James on the morning of Wednesday
                                                                                                                                                                             Daisy McAndrew,
                                                                            Parker in order to develop specific   team in Guernsey and will play                         ITN Economics Editor
                                                                                                                                                                                                                                    19th October. Daisy McAndrew, the ITN Economics Editor, will be facilitating the
                                                                            areas of its advisory and tax         an important role in expanding
                                                                            services.                                                                                                                                               conference which will take an interactive format with questions from the
                                                                                                                  PwC’s IT-related services for
    New Chairman for AGB                  Clydesdale Bank                       Sinéad has joined PwC             clients across the Channel
                                                                                                                                                                                                                                    audience on a number of topics including international regulation, market
       The Association of Guernsey        International employee            in anticipation particularly of
                                                                                                                  Islands., bringing with him
                                                                                                                                                                                                                                    opportunities for Guernsey around the world and the future for small international
    Banks (AGB) has appointed John        only Guernsey individual          renewed growth this year in                                                                                    GUERNSEYREVIEW201
                                                                                                                                                                                                           1                        finance centres such as Guernsey.
                                                                                                                  specialist knowledge in the areas
    Robinson as its Chairman for          recognised at prestigious         listed funds work and Matthew
                                          awards                                                                  of IT security and data forensics.
    2011/12. Mr Robinson replaces                                           will strengthen PwC’s services in                                                           Information pack

                                                                                                                                                                                                                                    The Guernsey Review in association with WealthBriefing takes place at St James
                                                                                                                                                                                                        BUSINESS REVIEW

                                                                                                                  Joining PwC from Ernst & Young
                                                                                                                                                                                                                 BY SECTOR
                                                                                                                                                                                                           A –Z sector review
                                                                                                                                                                                                         from leading industry

    the outgoing Chairman Steve              Nathan Long, junior            business areas that are heavily                                                                                            GUERNSEY FACTS
                                                                                                                                                                                                                & FIGURES

                                                                                                                                                                                                                                    Concert Hall on Wednesday 19th October 8.00am til 11.00am. Tickets for the
                                                                                                                                                                                                       Government, industry,

                                                                                                                  where he worked for eight years,
                                                                                                                                                                                                                economy and
                                                                                                                                                                                                       infrastructure statistics

    Watts.                                                                  reliant on technology.
                                                                                                                                                                                                                   NEWS &

                                          partner at Clydesdale Bank
                                                                                                                                                                                                   Key events and news from
                                                                                                                                                                                                          the last 12 months

       A Chartered Accountant, Mr                                               Sinéad, who moved to              Matthew has nearly 20 years’                                                                In association with

                                                                                                                                                                                                                                    conference are priced at £25 and can be purchased from St James Box Office:
                                          International, was named

    Robinson is the deputy managing                                         Guernsey in 2009, joins PwC as        experience in the IT industry. He                                                                                 01481 711361 Email:
                                          runner up at the Citywealth
    director of Butterfield Bank                                            a Tax Manager from KPMG. A            holds qualifications in information       The Guernsey Review will be
                                          Magic Circle Awards, within the                                                                                  published to coincide with this
                                                                                                                                                                                                                                    Refreshments and a light Guernsey themed breakfast buffet will be provided.
    (Guernsey) Limited and has            ‘Emerging Wealth Advisor or       specialist in asset management        security management and is one
                                                                                                                                                                    prestigeous event and
    worked in banking and related         Manager of the Year’ category.    structuring and the taxation of       of the few people in the Channel
                                                                                                                                                          feature reviews and insight into
    financial services for 26 years. He      Now in its sixth year, the     investment funds, Sinéad will         Islands certified as an ‘ethical
                                                                                                                                                             Guernsey’s diverse business
    has experience in many aspects        Citywealth Magic Circle Awards    focus on the UK’s offshore funds      hacker’.                                                     community
    of banking and this breadth of        has become a notable event                                                                                    For those interested in appearing
    knowledge will be of benefit to the
                                          in the wealth management
                                          calendar and 2011 saw Mr
                                                                                                                                                              in this hardback publication
                                                                                                                                                         email                                                                                          WealthBriefing
                                          Long as the only Guernsey
                                          professional shortlisted.

14 | CONTACT | JUNE/JULY 2011 |

      Swoffers appointments
        Swoffers announce two new            practice companies namely Bradford        new leisure resorts and developments.
     aqppoitnments. Chartered Surveyor       and Bingley Surveyors, and Aitchison         Lucy Gosselin was locally schooled
     Sarah Davidson (Left) has joined        Raffety, where she has specialised in     at Ladies’ College and graduated from
     Swoffers Commercial. Sarah’s            mainly commercial valuation work for      the University of Oxford Brookes with a
     experience has been considerable and    lending purposes, with specialism in      degree in architecture in 2005. Since
     varied over a number of years and       valuing licensed premises, restaurants    finishing University Lucy worked within
     she has experienced several different   and residential care homes together       the architectural industry for five years
     markets and jurisdictions. Whilst       with other specialised properties, and    and has gained significant experience
     obtaining an honors degree in Estate    rating revaluations and negotiations.     working in the property field for both
     Management at the University of            In 2002 she moved to the Turks         local and English architecture firms.
     Central England in Birmingham, Sarah    & Caicos Islands in the British West         Lucy is now working towards a
     worked at Lambert Smith Hampton in      Indies, where she worked for a            RICS accredited Masters in Real
     their Birmingham office and then she    local firm of surveyors, carrying out     Estate with a view to qualifing as a
     worked for Birmingham City Council      valuations of both residential and        Chartered Surveyor.
     in their property services department.  commercial properties for bank lending
     Sarah has also worked for other private purposes together with the appraisal of
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CHAMBER LUNCH | Advocate Peter Ferbrache

Chamber lunch
with Advocate
Peter Ferbrache
Arguably the most anticipated lunch of the year to date saw the
well known and respected Guernseyman and Advocate, Peter
Ferbrache, as April’s guest speaker. The audience eagerly awaited
his hot topic on the type of candidate he believes Guernsey
needs at the elections next year. Advocate Ferbrache believes the
States needs more people with vision who are prepared to make
tough decisions and stand up for the Guernsey way of life.

                                  former deputy himself, Advocate Ferbrache       to make the necessary hard judgements that need to
                                  said the States must have the ability to meet   be made’ said Advocate Ferbrache in conclusion.
                                  the relentless demands and pressures from          He named retired fellow advocate, Roger Perrot,
                                  the EU and the rest of the world whilst, at     as the type of candidate he would like to see stand
                    the same time, sympathetically managing the island and        and also went on to state that Deputy Dave Jones
                    its community. He went on to say he believed current          would make a sound Chief Minister in the future.
                    deputies were honest and well meaning, but they did              Opinions were definitely divided at the lunch but
                    not deserve their current pay and pension package.            following the lack lustre performance at the previous
                       ‘It is not good enough to be a well-intentioned idiot.     lunch it was good to have some healthy debate
                    I think they are well-intentioned people, but I do not        and frank opinion from Advocate Ferbrache.
                    think there are enough people in the States at the moment

                                                                                                                                          All the right ingredients•
                                                                                                                                          You may have met us at the Chamber Lunches, but we’d like to get to know you better. Image Group delivers            web
                                                                                                                                          marketing, PR, E-business and print solutions to a broad range of businesses and we’d like to do the same for you.
                                                                                                                                          Whether you are looking for just one marketing element, or the full range of services, we can help. Come and find
                                                                                                                                          out more over a coffee. Call Tracey on 723456 or email

18 | CONTACT | JUNE/JULY 2011 |
                                                                                                                                                          SPECIAL REPORt | Foundations Law

                                                             GUERNSEY’S COMMERCIAL PROPERT EXPERTS
   Trafalgar Court managed by
   Montagu Evans Channel Islands
                                                            Dorey Court and Martello court
                                                            managed by Montagu Evans Channel Islands
                      22 Smith Street St Peter Port GY1 2JQ

    2011 Highlights

    16,000 sq ft offices let at Glategny Court to Collas Crill
                                                                                         Investment Agency

                                                                                       Property Management
                                                                                                                          Safe Foundations
    20,000 sq ft investment property let to Ogier in Jersey acquired
    for the Channel Islands Property Fund Limited
                                                                                                                           The long anticipated draft Foundations Law
    2,000 sq ft retail unit in Jersey let to Boots PLC                                                                     appeared in April for general review and
    12,500 sq ft offices let at Glategny Court to Investec Bank
                                                                              Planning and Development Consultancy         consultation. This consultation period has
    6,000 sq ft offices acquired for Cenkos CI Limited                                                                     finished and the final form of the draft legislation
    Rent reviews concluded on 25,000 sq ft at Lefebvre Court on
    behalf of landlord
                                                                             Office, Retail and Business Space Lettings
                                                                                                                           is expected to be put before the States at the
    Sold the freehold interest of a 10,000 sq ft industrial building          Rent review and lease renewal services
                                                                                                                           September 2011 meeting and come into force,
                                                                                                                           all being well, by early 2012. Advocate Victoria
Tel: 01481 742280 ax: 01481 727345                                                    
                                                                                                                           Pratt reports on what this means for Guernsey. ➜

                                                                                                                                                   | JUNE/JULY 2011 | CONTACT | 21
SPECIAL REPORt | Foundations Law                                                                                                                                                                                                                                                   INtERvIEW

                    t                                                                                                                                                                                                            Linked To
               ➜               he concept of foundations          the marked similarity of a Jersey         that the Guernsey trusts Law and
                               will be familiar to many           foundation to a company. It is            Companies Law both allow the
                               and it is often represented        considered to have moved too              presence of a single trustee or
                               as the civil law world’s           far away from trust principles            director (as applicable) this seems
                    answer to trusts. Other offshore              to be regarded as an equivalent           curious. It may be due to events
                    financial centres have been enacting          to continental foundations.               in Liechtenstein; a jurisdiction
                    foundations legislation for a little             Given the evolution of                 that has been subject to substantial      Account type: basic                                                                                      Paul D Kilminster
                    while; Panama introduced its                  legislation relating to protected
                                                                                                            criticism. to address criticisms of
                    legislation in 1991, the Bahamas              cell companies and incorporated
                                                                                                            lack of good governance (amongst
                    in 2004 and Jersey in 2009.                   cell companies (PCCs and ICCs)
                                                                                                            other things) Liechtenstein, in 2009,
                       While the word ‘foundation’ is
                    used in all these jurisdictions and in
                                                                  one might expect that Guernsey
                                                                  would generally adopt very similar
                                                                                                            amended its rules to require that there
                                                                                                            should be at least two independent
                                                                                                                                                                              Paul D Kilminster
                    civil law countries, the term does not        legislation to our sister isle, albeit                                                                      Vice President, RBS Coutts
                    mean the same thing. While all these          with some tweaks and changes.             councillors at all times. However,
                    ‘foundations’ have a rough similarity,        However – not so in this case.            this is arguably unnecessary for
                    the underlying concepts are different.           Our draft law has a consciously        a Guernsey foundation as, under
                                                                                                            our draft law, at least one of the

        The Guernsey law is                                                                                 councillors of a Guernsey foundation
                                                                                                            must be a Guernsey licensed fiduciary
                                                                                                                                                       A quick fire, life changing interview

                                                                                                                                                      ∆ What do you do, why did you get               aim to reassure existing and prospective     complement the experience superbly.
   drafted so that Guernsey                                                                                 resident in Guernsey. therefore
                                                                                                            this ‘four eyes’ requirement will
                                                                                                                                                      into it and ultimately what would you
                                                                                                                                                      like to achieve?
                                                                                                                                                                                                      clients that our business and the people
                                                                                                                                                                                                      within it are focused on their financial     ∆ In your experience, which local

    foundations will have a                                                                                 already be met as, in order to obtain
                                                                                                            a licence, the Guernsey fiduciary
                                                                                                                                                      I support the wealth management
                                                                                                                                                      requirements of RBS Coutts clients in
                                                                                                                                                                                                      well being. We understand our clients
                                                                                                                                                                                                      and continue to look after many
                                                                                                                                                                                                                                                   business provides excellence in
                                                                                                                                                                                                                                                   customer service and why?

        greater similarity to                                                                               itself must pass the ‘four eyes’
                                                                                                            test. the addition of a second
                                                                                                                                                      the Bailiwick of Guernsey. I work closely
                                                                                                                                                      with my colleagues within RBSI and
                                                                                                                                                                                                      generations of the same families.            I would say that Valpy’s in St.Martins is a
                                                                                                                                                                                                                                                   very versatile store for household items.

   trusts than to companies.
                                                                                                            councillor may add little to the level    complement the other divisions of our           ∆ What frustrates you most about             It is part of the community of my parish.
                                                                                                            of good governance and simply             business. I joined RBS Coutts after 26          the modern world?                            The staff are friendly, knowledgeable and
                                                                                                            prove burdensome and accrue the           years with NatWest. It was a unique             That’s an easy one. Automated                willing to make suggestions to help those
                                                                                                            additional fees of a second councillor.   opportunity to further my career, whilst        telephone answering systems which            with a lesser DIY capability!
                                                                                                               It appears that Jersey may have        remaining close to my colleagues in             seem to protect the business from the
                       For those unfamiliar with                                                                                                                                                      client! I make a point of only using         ∆ Which local business or
                                                                                                            taken the model of the Cayman StAR        Guernsey and many clients I had served
                    foundations, a brief whistle-stop             different emphasis. the Guernsey                                                                                                    businesses where I can speak initially to    professional deserves a pat on the
                                                                                                            trust as its inspiration and it may       in my previous roles with the bank. I
                    review may assist. A foundation is an         law is drafted so that Guernsey                                                                                                     a real live person.                          back
                                                                                                                                                      would like to maintain the high level of
                    asset holding entity that has its own         foundations will have a greater           be that the real intention behind
                                                                                                                                                      service which keeps our clients happy                                                        Les Bourgs Hospice, although enjoying a
                    legal personality (like a company)            similarity to trusts than to companies.   the structure of the Jersey law is
                                                                                                                                                      and continue to attract new clients who         ∆ Which person would you most like           high profile, deserves the recognition. I
                    and is run by its councillors (similar        that being said anyone with               to capitalise on that market. the
                                                                                                                                                      seek to benefit from the RBS Coutts             to work for or with?                         have watched the rebuild project with
                    to a board of directors). A foundation        knowledge of Guernsey company             different emphasis in the Guernsey
                                                                                                                                                      service.                                        To have been in Tory central office during   interest and know that the result will be
                    is given (‘endowed’) with assets by           law will read the draft foundations       law is likely to find greater favour                                                      Mrs.Thatcher’s tenure would have been        superb in terms of the quality of life and
                    its founder (akin to a trust’s settlor). It   law and spot very familiar provisions     with civil law clients and advisers                                                       very special. Even now, to be involved       care afforded for the patients and
                                                                                                                                                      ∆ What makes your company great?
                    may have an adviser or protector and          (for example the requirement for          than will the Jersey law foundation,                                                      with David Cameron’s team would be           families of those requiring its services –
                                                                                                                                                      Our clients’ needs are at the centre of
                    it may have beneficiaries or a purpose        registration with the Companies           and it may be in that direction that a                                                    fascinating.                                 unique and very special.
                                                                                                                                                      everything we do. Coutts has a
                    or both (like a trust). It is governed by     Registrar, filing of constitutional       receptive client base will be found.      wonderful heritage and has offered a
                    a charter/constitution (like the trust        documents and the migration of               Has the idea of foundations any                                                        ∆ What five words would your
                                                                                                                                                      high level of personal service to its clients
                    deed or memorandum and articles)              foundations). this is however                                                                                                       colleagues use to describe you?
                                                                                                            appeal to clients and advisers in         since it was founded in 1692.
                    and the assets are administered               outweighed by the larger parts of                                                                                                   Loyal, creative, reliable, responsive and
                                                                                                            the UK? I have found that, although
                    according to such constitutional              the law that echo our 2007 trusts                                                                                                   dedicated.
                                                                                                            they have been around since 2008,         ∆ What is the greatest challenge
                    documentation. A foundation                   Law. However, it is of course
                                                                                                            the concept of non-charitable             your company is facing today?
                    does not have shareholders (like a            substance not form that matters and                                                                                                 ∆ You have a client landing in
                                                                                                            purpose trusts that are available         The banking crisis has understandably
                    trust) and is not owned by anyone.            here our draft law seeks to place                                                                                                   Guernsey. Where do you recommend
                                                                                                            under Guernsey law are not well           left clients of financial services
                    It may or may not be required to              trust law concepts at the core of                                                                                                   they eat out?
                                                                                                            known among UK advisers and               institutions unsettled and looking for
                    be placed on a register depending             the Guernsey foundation. As with                                                                                                    We’re spoilt for choice! Da Nello’s and
                                                                                                            once discovered prove to be of
                                                                                                                                                      care, reassurance and safety. Our
                    upon the jurisdiction in question.            a trust, the Guernsey foundation,                                                                                                   The Absolute End have always been
                                                                                                                                                      service is built on trust and we provide
                       the structure of Jersey foundations        although having separate legal            interest to them. Purpose trusts
                                                                                                                                                      our clients with support which is tailored      excellent and if the weather is good then
                    has come under criticism. It has              personality, will not be able to come     while useful certainly have their
                                                                                                                                                      to their individual financial needs. We         the views from La Fregate or L’Auberge
                    been suggested that the design                into existence until endowed with         limits and can prove inflexible.
                    of Jersey foundations makes                   assets. the councillors will have a       Settlors often want to preserve the
                    them an unfamiliar entity, and so             duty to the foundation to act in good     accumulated family wealth while
                    unpalatable, to clients or advisers           faith and ‘en bon père de famille’ in     allowing family members to benefit.
                    based in civil law jurisdictions and          the exercise of their functions. the      While this can be achieved by the
                    that the use of Jersey foundations            ‘bon père’ duty is at the very core       use of purpose trusts, discretionary
                    could potentially jeopardise tax              of Guernsey trust law and has no          trusts, golden shares and, perhaps,
                    planning. this criticism relates              place in Guernsey company law.
                                                                                                            a private trust company, the
                    predominantly to the lack of rights              the draft Guernsey law includes
                                                                                                            possibilities offered by a foundation
                    and protections given to beneficiaries        a provision that a foundation must
                                                                                                            are bound to be of interest.
                    under Jersey foundations and                  have at least two councillors. Given

22 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                             | JUNE/JULY 2011 | CONTACT | 23
FEAtURE | Guernsey’s waste strategy

Is waste
                                                          Guernsey’s waste                              collective consciousness. the next          directly from customers or clients, as
                                                                                                        three tiers move us into more familiar      was the case when Mr and Mrs Watts of
                                                          strategy is in something                      territory: Minimisation (in other           Les Piques Farm approached architects
                                                          of a state of limbo while                     words, Reduce), Reuse (including            BAS Mooarc about an extension
                                                          the Public Services                           Repair), and Recycling. the fifth tier      to their farmhouse. Determined to
                                                                                                        is Energy Recovery: generating energy       keep financial and material waste to
                                                          Department works on                           (in the form of electricity and/or          a minimum and make the building

working on
                                                          new recommendations                           heat) from materials for which no           sustainable, they championed the
                                                                                                        further use can be found. the sixth         use of straw bales that they would
                                                          for the States to consider
                                                                                                        tier is treatment and the last tier, to     make from their own fields.
                                                          later this year. A public                     be implemented only when all other              Architect Simon Cottell, who took
                                                          consultation exercise                         options are exhausted, is Disposal.         a straw bale structural design course
                                                                                                           What has emerged clearly from the        in the UK to prepare for the project,
                                                          is currently underway                         consultation to date is a high level of     is excited about the potential for
                                                          to inform the decision-                       public support for greater prevention,      Guernsey. ‘Straw is just about the
                                                          making process so, while

the political
                                                                                                        reduction, reuse and recycling              only renewable building material we
                                                                                                        measures. Is this a sign that Guernsey      have locally. It’s also an extremely
                                                          we don’t yet know exactly                     is ready to embrace a truly sustainable     good insulator both thermally and
                                                          what new measures will                        waste strategy? Other jurisdictions         acoustically, it doesn’t attract vermin
                                                          be introduced, there are                      from Scotland to San Francisco have         as the seed heads are removed, and
                                                                                                        set themselves ambitious targets on         – contrary to what people might think
                                                          a few early indications                       the journey to ‘zero waste’, but it         – it’s pretty much fireproof.’ As a
                                                          as to the likely direction.                   remains to be seen how faithful our         natural material it may become even
                                                          Lindsay de Sausmarez                          own government is to the philosophy         more attractive under the new waste

                                                                                                        that prevention is better than cure.        strategy, so the five-day Guernsey
                                                          reports for Contact.                             tina Norman-Ross, Guernsey’s             course incorporated into the project’s

                                                                       ne fact of which we can be       Recycling Officer, agrees that the          build for others to learn the technique
                                                                       certain is that the status quo   new strategy is likely to include more      could be a particularly smart move.
                                                                       cannot continue: sending         reduction measures such as education,           Guernsey’s relationship with
                                                                       around 35,000 tonnes of          incentives and possibly elements of         domestic recycling is an odd one. With
                                                          residual waste per annum to landfill          enforcement. Of course businesses           no incentive or legislation requiring
                                                          is simply not sustainable. that figure        (unlike domestic householders)              householders to keep recyclable items

                                                          is getting smaller year on year as we         already have a commercial incentive         out of their bin bags, the business
                                                          get better at diverting waste away from       to reduce their waste, but the question     model for is fundamentally
                                                          Mont Cuet, but it’s clear we’re going to      is how sharply this will be brought         based both on islanders’ willingness
                                                          have to get a lot more imaginative about      into focus in the future, and what          to recycle and the premium they place
                                                          avoiding waste in the first instance if       new challenges may emerge.                  on convenience. From this perspective
                                                          we want to minimise the environmental            For all the potential challenges there   it was a bold move by Damon Blake
                                                          and associated economic burdens to            are also opportunities, particularly for    and Paul torode, who founded the
                                                          Guernsey in the future. Waste might           those that take an early initiative. RBC    private enterprise about a year ago, but
                                                          not be the sexiest item on the business       Wealth Management is one of the few         it’s a gamble that’s paying off. this is
                                                          agenda but it is something in which           companies in the Channel Islands to         further evidence of an existing sense
                                                          all organisations in the island have a        boast an Environmental Officer and the      of environmental responsibility in
                                                          stake, and indeed a responsibility: two       role, established around three years ago    the community, but Blake hopes the
                                                          thirds of our local landfill comes from       and held by Francis Binney, has had a       States’ strategy will use legislation to
                                                          commercial and industrial sources.            positive effect on many aspects of the      boost recycling rates further. ‘Recycling
                                                             Another fact of which we can be            business, not least the bottom line.        tends to create positive feedback: once
                                                          relatively confident is the guiding              Resource use and waste creation is a     someone is in the habit of paying any
                                                          principle of the new strategy. the            major part of Binney’s remit. ‘We take      kind of attention at all to what does
                                                          concept at the heart of the whole             a careful look at what we’re buying,        and doesn’t go in the black sack, they
                                                          process is what’s known as the Waste          where we’re buying it from, what it’s       become much more aware of the waste
                                                          Hierarchy, an inverted seven-tiered           made of and what waste is produced          they produce in general. the black
                                                          triangle that illustrates the relative        – both in terms of packaging and what’s     sacks get noticeably smaller after that.’
                                                          priority of each step. Essentially, it’s an   left at the end of its useful life. We          Increased focus on waste prevention,
                                                          expanded form of that better-known            then try to find ways to reuse and after    minimisation, reuse and recycling
                                                          mantra, Reduce, Reuse, Recycle.               that recycle. If we can’t recycle it we     is ultimately an opportunity for
                                                             the first and largest tier is Prevention   ask why we are buying it in the first       businesses to maximise efficiency,
                                                          – literally avoiding or stopping the          place, and if it’s absolutely necessary     so there’s no reason not to rummage
                                                          creation of waste at source. As its top       then whether there is an alternative.’      through the company’s rubbish
                                                          tier status indicates, this is the most       the refurbishment of their Guernsey         with anything short of enthusiasm.
                                                          important element of any responsible          boardroom earlier this year was a case      ‘Preventing waste in the first place
                                                          and effective waste management                in point: every single item of retired      can potentially avoid any cost,’
                                                          programme, and yet (perhaps because           furniture was recycled, benefitting         says Norman-Ross. ‘Any company
                                                          it doesn’t begin with R) it’s a notion        13 local charities in the process.          that does not take that seriously is
                                                          that barely registers in the public’s            Good ideas can of course come            putting their profits in the bin.’

24 | CONTACT | JUNE/JULY 2011 |                                                                                        | JUNE/JULY 2011 | CONTACT | 25
FEAtURE | Guernsey’s waste strategy

                                                                                                                                                          island infrastructure projects such as       effectively a ‘green sand’. the crushed      is recycled and the company even
                                                                                                                                                          harbour walls, sea defences and roads.       glass is taken to Les vardes Quarry, where   compost! For a local business, employing
                                                                                                                                                              Les vardes quarry is the only            it is blended by loading shovel into         18 staff, their efforts are highly
                                                                                                                                                          working quarry left in the island out        granite sub-base, used in the construction   commendable. According to owner
                                                                                                                                                          of 268 in 1930 and its recent operation      of roads and other civil projects. the       Lance vaudin ‘the carbon footprint
                                                                                                                                                          restarted in 1962. An average day sees       proportion of glass within the mix is less   of granite production is a great deal
                                                                                                                                                          several thousand blocks produced at          than 25% recommended in Highways             lower than timber or concrete’. A claim
                                                                                                                                                          the vale Monmains site, made mainly          Agency Guidance. the use of crushed
                                                                                                                                                                                                                                                    backed up by a recent report produced
                                                                                                                                                          of locally quarried materials. Ronez         recycled glass reduces the proportion
                                                                                                                                                                                                                                                    by Edinburgh University comparing the

Leading by
                                                                                                                                                          began to recycle demolition waste in         of either local or imported dust or sand
                                                                                                                                                          1996 when they installed a crushing                                                       embodied carbon of natural stone with
                                                                                                                                                                                                       that would otherwise be required to meet
                                                                                                                                                          plant at the Monmains site. the plant                                                     other building materials quantifies the
                                                                                                                                                                                                       the islands building industry needs.
                                                                                                                                                          has processed over 400,000 tonnes                Another product which is reused by       environmental advantages of using stone.
                                                                                                                                                          of building demolition arisings since        Ronez is Pulverised Fuel Ash or PFA.         the report concluded that indigenous
                                                                                                                                                          1996, material which otherwise               PFA is a by-product of the burning           natural stone (granite) is a low carbon
                                                                                                                                                          would have gone to landfill at Longue        of coal for power generation and is a        building material compared with other

                                                                                                                                                          Hougue, also extending the use of finite     recognised cement replacement. the           construction materials. quarrying
                                                                                                                                                          stone reserves within the island.            PFA is imported in a dedicated bulk          and processing of natural stone and
                                                                                                                                                              Currently builders are charged £4.50     cement ship, the Mv Ronez, and stored        granite are not very energy intensive
                                                                                                                                                          per tonne to tip demolition materials        in silos next to St Sampsons Harbour.        compared with the production processes
                                                                                                                                                          and rubble separated from skip waste
                                                                                                                                                                                                       By introducing a proportion of PFA           of other materials, such as brick or
                                                                                                                                                          by skip companies at Ronez yard.
                                                                                                                                                                                                       into ready-mix concrete Ronez reduce         concrete. Provided the stone is locally
                                                                                                                                                          this is turned into various grades of
                                                                                                                                                                                                       the amount of Portland cement used.          or domestically sourced, the carbon
                                                                                                                                                          secondary aggregate for reuse. Ronez
                                                                                                                                                                                                       this has environmental benefits as the       emissions associated with it are less than
                                                                                                                                                          employ a number of systems to control
                                                                                                                                                                                                       process for making Portland cement is        other building materials. Perhaps most
                                                                                                                                                          contamination and ensure the quality of
                                                                                                                                                                                                       energy intensive and also produces CO2.
                                                                                                                                                          the aggregate produced. All incoming                                                      notably, the research also concluded that
                                                                                                                                                          material is weighed over the weighbridge                                                  there is potential for further reducing
                                                                                                                                                                                                       Vaudin Stonemasons
                                                                                                                                                          and a delivery ticket is issued to the                                                    emissions in stone production by using
                                                                                                                                                                                                          A trip down to vaudin’s Stonemason’s

The business community produces two thirds of the island’s waste.
                                                                                                                                                          customer. A CCtv camera is positioned                                                     electricity generated from renewable
                                                                                                                                                                                                       base at Le Murier is a worthwhile
                                                                                                                                                          above the weighbridge allowing the                                                        sources. As the main source of carbon
                                                                                                                                                                                                       exercise to visualise the lengths some
                                                                                                                                                          surface of the load to be inspected by
So what, if anything, is industry doing to reduce its own impact                                                                                                                                       businesses go to, to reduce their waste.     emissions at stone yards is electricity use,
                                                                                                                                                          the operator; on the ground inspections
                                                                                                                                                                                                       Organised into sections of recyclables,      it would be possible to make a significant
                                                                                                                                                          also take place periodically. the driver

on our environment? Contact discovered four Chamber members                                                                                                                                            vaudin’s waste aggregate whether it’s        reduction in the carbon footprint of
                                                                                                                                                          is then issued with a ticket and drives
                                                                                                                                                                                                       salvaged granite or crushed hardcore,        stone by using green electricity with low
                                                                                                                                                          to the yard where the material is tipped

who are setting the benchmark in waste minimisation.                                                                                                      into a stockpile. From the stockpile         is not wasted! General waste is sorted,      carbon intensity so expect to see solar      Recycling at
                                                                                                                                                          the demolition arisings are loaded into      Polythene and polystyrene packaging          panels at a vaudin’s yard near you.          Ronez
                                                                                                                                                          the crushing plant feeder by a 16 tonne
                                                                                                                                                          hydraulic excavator. At this stage any
                     Fuller Group                              increase in the island’s recycling could     they are then graded as to the level of       granite boulders are separated to be
                       Property Investment and Development     be quite considerable” said Alex Fuller.     repair they need. typically handsets          either sold as decorative rockery stone or
                    company Fuller Group Limited is                                                         that are beyond repair are broken down        taken to Les vardes for processing. Once
                    leading the way in the management          JT Group                                     for parts; these can then be reused for       fed into the recycling plant material is
                    of waste for rented dwellings. their          Jt Group (Wave telecom) saves             refurbishment of other handsets, any          first crushed to minus 90mm by a jaw
                    company Grange Properties Limited,         over 15,000 sheets of paper a month          parts that are left over are recycled         crusher, it then passes under an magnet
                    landlord to the villa, a residential       through customers being signed up            in line with European Legislation.            where ferrous metal is removed before
                    block of seven flats on the Grange, has    to online billing (180,000 annually)         Handsets which can be refurbished are         passing over a 2 deck Chieftan screen,
                    commissioned recycling collection          and has over 12,000 accounts                 passed to the partners team of specialist     which sorts the crushed material into
                    business We-cycle to carry out a weekly    registered for online billing.               engineers. In 2010 the Jt Group               sizes. A wheel loading shovel is then
                    collection of recyclates. the landlord        More and more people are switching        were awarded level 2 accreditation            used to stack the various aggregate
                    has provided a communal recycling          to this form of billing which allows         of the Eco Active Business scheme.            products into stockpiles and load
                    area and recycling bins for the tenants,   the company to save on its paper,                                                          customers’ trucks. Within the crushing
                    including a compost bin for green          delivery, admin costs etc and deliver        Ronez                                         plant are two manual picking stations
                    kitchen waste. Rather than individual      back exceptionally good value products          In environmental terms, many people        where operators can inspect the feed
                    tenants having to visit recycling depots   such as ‘Sim only’ mobile contracts.         might be surprised to learn that quarrying    material and remove plastic, wood,
                    they effectively get a depot on their         Jt Group was the first CI telco to        of local stone by Ronez for local use, is a   non ferrous metal and other extraneous
                    doorstep, leaving little excuse not to     launch a handset recycling scheme (1st       low carbon, low environmental impact          material. Wherever possible these are
                    recycle. the scheme is paid for by the     March 2011). It give customers money         industry. Ronez extracts and uses granite     sorted separately for further recycling.
                    landlord but absorbed into the rent.       off their new handset when they recycle      to supply the island with bitumen                 As well as recycling demolition waste
                    the small benefits through marginally      their old one in-store. A different amount   macadam, ready mix concrete, concrete         Ronez is also involved in the recycling of
                    high occupancy of the flats outweighs      of discount is given based on the make       blocks and paving as well as building         the coloured glass collected within the
                    the relatively insignificant cost. “If     and model of the handset being recycled.     stone. the need to import aggregates and      States recycling programme. the glass
                    managing agents and landlords of blocks    Handsets are then sent off to the Group’s    the amount of fuel used for transport         is crushed to -4mm at the States Works
                    in St Peter Port could be encouraged       partners recycle centre where they are       is reduced effectively reducing the           site at Bulwer Avenue. At this size it no
                    to do similar initiatives, the potential   separated into working and non working,      carbon footprint of local buildings and       longer contains any sharp shards, but is

26 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                        | JUNE/JULY 2011 | CONTACT | 27
  T he D uke                      of      R ichmonD h oTel                                                         The Duke of Richmond                                                                                                                                                                                                                      MEMBER ADvICE
                                     G ueRnsey
                                                                Facilities include:
                                                                • 74 ensuite Bedrooms
                                                                  including Family                                              HOTEL

                                                                                                                                                                                                                            tax never
                                                                  Rooms and a
                                                                  Penthouse Suite
                                                                • All rooms non
                                                                • 24 hour Reception
                                                                  and Room Service
                                                                • Restaurant and Bar

                                                                                                                                                                                                                                 stands still
                                                                • Wi-Fi access
                                                                  throughout the hotel
                                                                • Sun Terrace and                                                                                                     Attention to detail is the key to a
                                                                  outdoor heated                                                                                                   great stay - as shown here in one of
                                                                  Swimming Pool                                                                                                       the hotel’s well equipped rooms.

The Duke of Richmond Hotel is situated in a quiet setting overlooking the picturesque town
                                                                                                   Let us take care of you...
and harbour of St. Peter Port. The Hotel is just ten minutes walk through the magnificent          The Duke of Richmond Hotel is perfectly located         All your
Candie Gardens - with its Museum and Art Gallery and adjoining Priaulx Library - to the high       in the capital town of St. Peter Port Guernsey          business

                                                                                                                                                                                                                            Mark Colver, a tax director at Grant Thornton, has
street shops, fashion boutiques, bustling restaurants and the splendid harbour town from           overlooking a quiet park, St. Peter Port marinas, the   meeting
                                                                                                   neighbouring Channel Islands and nearby finance         requirements
where ferries sail to and from the neighbouring Islands.
                                                                                                   and shopping areas.                                     are satisfied
With its commanding views over the town, sea                                                       This comfortable, purpose-built modern three star       and they can

                                                                                                                                                                                                                            become used to dealing with clients’ tax affairs in an ever-
                                                                                                   town hotel is the ideal base for both the business      accommodate most of the requests encountered
and surrounding Islands, Cambridge Park was                                                                                                                - from a spare fuse for the projector to a last minute
                                                                                                   guest and Guernsey holiday visitor alike.
used as a drill ground for the Militia in the                                                                                                              request for additional audio-visual equipment - with
                                                                                                   The Duke of Richmond Hotel is a quiet town hotel

                                                                                                                                                                                                                            changing world of tax,. Here he highlights several current
eighteenth century. In later years it proved an                                                                                                            the minimum of hassle, ensuring that you can
                                                                                                   with an international reputation for high standards     get on with your job of motivating your guests or
attractive and spacious setting for fashionable                                                    of guest comfort, service and fine cuisine.             delegates in Guernsey.
walking. Virtually unchanged, today the Park is a                                                  Our friendly, attentive hotel staff will be happy to    Each meeting and conference room can be set out

                                                                                                                                                                                                                            matters affecting local companies.
place for recreation and is a short stroll from the                                                assist with everything from booking a conference        in theatre, classroom or boardroom style, and is fully
Beau Sejour Leisure Centre.                                                                        in Guernsey, arranging your travel tickets to a         equipped for between 30 and 110 delegates.
                                                                                                   Guernsey holiday, business visit or short breaks.       Our newest facility is the addition of a new air-
The Hotel offers a contemporary yet stylish

                                                                                                   With a choice of double and twin room styles            conditioned Business Centre which can be used
restaurant and a choice of lounge and bar areas in which to relax. All bedrooms have been          from park view to sea view and balcony, our hotel       for fast internet access during your conference,
                                                                                                                                                           meeting or business seminar.                                                     ost of the zero-10 provisions      charge. Otherwise a 20% tax charge           would see as an investor return on capital
designed with comfort and relaxation in mind.                                                      accommodation caters for all tastes. Penthouse
                                                                                                   suites are also available.                              So whether your visit is for business or pleasure then                           have now finally settled           will continue to occur (after tax free       rather than ‘earnings’, are now caught.
                                                                                                                                                           let us take care of you.
                                  Cambridge Park, St. Peter Port,                                  The Duke of Richmond Hotel is also used to                                                                                               down and just how                  lump sums) although pension busting          For example: a 25% shareholder who is
                                                                                                   handling conferences in Guernsey.
                                  Guernsey, Channel Islands GY1 1UY                                                                                              WE ARE HANDLING AGENTS                                                     all of the necessary               cannot be a recommended action.              a director working with 3 other similar
       HHH    79%                 Telephone +44 (0)1481 726221
                                  Facsimile +44 (0)1481 728945
                                                                                                                                                              FOR CHANNEL ISLANDS DIRECT                                    administrative processes apply, has                Please remember the concept of an            colleagues receiving a good salary of say
                                                                                                   The Duke of Richmond Hotel                                                                                               become practically familiar, as one             approved pension scheme: it provides for        £60,000 and the company pays a £100,000
                                  Email                                                                               Tel: +44 (0) 1481 726221                                                 completes returns, distribution reports         tax relief on the way in and exemption          dividend, contributions will be due on
                                                                                                   Cambridge Park | St. Peter Port
                                                                                                                                                   Fax: +44 (0) 1481 72894
                                                                   Guernsey | Channel Islands | GY1 1UY                                                                                     and handles ‘pools’, whilst checking            whilst funds grow, by matching tax              the £25,000 receivable by each, both
                                                                                                                                                                                                                            assessments. then there are the tax caps        charges once funds come out.                    employees and employers. that is £3,375
                                                                                                                                                                                                                            for some. However, it still remains the            Finally, a small change that has no          for each director. Back in 2007 no such
                                                                                                                                                                                                                            case that all is often not straightforward      real tax impact but one of very significant     cost would have arisen because the upper
                                                                                                                                                                                                                            or clear and we continue to help our            practical effect is to stop making              earnings thresholds had already been met.
                                                                                                                                                                                                                            clients through this particular tax maze.       employers’ contributions to personal                Meanwhile, there are other changes
                                                                                                                                                                                                                                                                                                                             coming: the UK has this year introduced
                                                                                                                                                                                                                            There are other changes coming: the UK                                                           fixed penalties for late filing of UK tax
                                                                                                                                                                                                                                                                                                                             returns regardless of whether any tax
                                                                                                                                                                                                                            has this year introduced fixed penalties                                                         is due and we expect a similar regime
                                                                                                                                                                                                                                                                                                                             to apply next year in Guernsey. Also,
         Having the right connections in business                         Bermuda
                                                                                                                                                                                                                            for late filing of UK tax returns.                                                               a new UK statutory residence test is
                                                                                                                                                                                                                                                                                                                             to be put forward in a consultation
         is important, especially when considering                        British Virgin Islands
                                                                                                                                                                                                                               Some good pension news has finally           schemes a taxable benefit in kind. this         document this summer that will
         jurisdictional options. In more locations                        Cayman Islands                                                                                                                                    been enacted into local legislation,            will prevent the need to apply EtI and for      require those spending time in the UK
                                                                                                                                                                                                                            effective from January 2011.                    individuals to then claim tax relief through    to review how it will affect them.
         than any other offshore legal provider,                          Guernsey                                                                                                                                          • the increase in the maximum tax free          their coding notices. the consequential             As one can see, keeping up to date
                                                                                                                                                                                                                               lump sum to 30% (from 25%), which            drop in Guernsey social security costs is       and taking care to plan accordingly
                                                                          Hong Kong
                                                                                                                                                                                                                               can be taken from the age of 50.             a bonus that nicely contrasts a new cost        is just as necessary as ever.
                                                                          Isle of Man                                                                                                                                       • Whilst the age when a pension must            on dividends which is coming to a head
         all three British Crown Dependencies.                                                                                                                                                                                 be taken remains between 50 and              often whilst the department is carrying out
                                                                          Jersey                                                                                                                                               75 years of age, the actual need to          usual wage audits as it has always done
         Experienced professionals in the right
                                                                                                                                                                                                                               ‘retire’ when a lump sum is taken is         to check businesses every 2 to 3 years.
                                                                          London                                                                                                                                               removed and for defined schemes,                the change itself was introduced in
         locations. Appleby.
                                                                          Mauritius                                                                                                                                            one can change to part time.                 2007 but it is only now that we are seeing
                                                                                                                                                                                                                            • Also removed is the need to commence          the effects. It included dividends within
                                                                          Seychelles                                                                                                                                           a pension on receipt of a lump sum.          the definition of ‘earnings’ for contribution
         Double Winner 2010                                                                                                                                                                                                    thus after reaching 50, a lump sum is        purposes. this was done to prevent certain
         Offshore Law Firm of the Year                                    Zurich                                                                                                                                               possible without really retiring. Relief     abusive attempts of avoiding contributions
         The Lawyer
         Legal Week                                                                                                                                                                                                            may even be available for reinvestments      by a few people paying dividends regularly
                                                                                                                                                                                                                               as a ‘new’ contribution with care.           instead of wages which is fair, but the
                                                                                                                                                                                                                            • the annual limit for tax relief is            rule is now being applied to all dividends
                                                                                                                                                                                                                               increased to £50,000 (from £20,000).         and when set against the dramatically
                                                                                                                                                                                                                               One will also be entitled to unlimited       increased upper earnings threshold limits
                  THE RIGHT PEOPLE. THE RIGHT PL ACES. THE RIGHT CONNECTIONS.                                                                                                                                                  contributions to a scheme even               is having a real effect on local businesses.
                                                                                                                                                                                                                               though the tax relief is restricted.         (£91,884 now for employees and £120,900
                                                                                                                                                                                                                            • One will be able to fully withdraw funds      for employers). Hence, cases that involve
                                                                                                                                                                                                                               if less than £30,000 exists (previously      simply paying dividends as usual each
         Offshore Legal, Fiduciary                                                                                                                                                                  a £500 limit) for only a 10% tax             year, based on business results that one
         & Administration Services

                                                                                                                                                                                                                                                                                                                        | JUNE/JULY 2011 | CONTACT | 29
   Why settle dull
Why settle for for dull
   corporate functions
corporate functions
                              when business can be a pleasure
                          when business can be a pleasure at at
                                The Venue at the Fermain Valley
                           The Venue at the Fermain Valley
                                      Hotel in Guernsey
                                  Hotel in Guernsey

                                              Fermain Valley St. Peter Port, Lane, St. Peter Port, Guernsey, 1ZZ
                           Fermain Valley Hotel, Fermain Lane,Hotel, Fermain Guernsey, Channel Islands GY1Channel Islands GY1 1ZZ
                                              For more information,
                           For more information, call 01481 235666 call 01481 235666
                                                                                                     A Hotels of the
                                                                                                                 A member of the VistamemberGroup Vista Hotels Group
SECtOR UPDAtE | Hospitality and tourism

the ever
Jersey’s Longueville Manor set the
benchmark for small luxury boutique hotels
in the Channel Islands and the man who
managed the unquestionable high standards
has arrived in Guernsey to run our own
little piece of luxury. Simon Dufty, the new
General Manager at Le Fregate Hotel talks
about success in tourism.

                           t was more than 30 years ago            the islands hospitality industry       we must be constantly looking at our
                                                                                                                                                         are great selling points particularly for   and messages whilst we are away, so      which I am sure must have encouraged
                           when I entered the hospitality       has had to up its game to remain          products and evolve, or we will be
                                                                                                                                                         the short break market. this market         high speed internet access is vital.     a number of people to perhaps turn
                           industry where a brochure was        competitive as many UK and European       left behind. this however will not
                                                                                                                                                         is vital for our survival and should be        It has always surprised me, in        their skills to cooking in one way or
                           the most important part of your      hotels and hotel groups continue to       happen because we have proprietors
                                                                                                                                                         embraced vigorously. Life for most of       my rather simplistic view, that the      another. However at the end of the
                    marketing equipment, reservation            invest. On top of this we have also had   or investors who see the benefit of
                                                                                                                                                         us is lived at an incredible pace both      resources of the island’s tourism        last series I was delighted to see that
                    confirmations were typed on headed          the Middle East and Far East tourism      the tourism infrastructure along
                                                                                                                                                         in business and sometimes pleasure          departments’ have never been pooled      Michel Roux picked up the gauntlet
                    paper and the facsimile machine             boom of the past few years which has      with a second or third generation of
                                                                                                                                                         with quick meals at home with the           to find some common ground, in           on waiters, waitresses and sommeliers
                    was just beginning to take over as          given us 7 star hotels, two or more       family members who are entering
                                                                                                                                                         children, perhaps ready meals being         certain areas, to market ‘the Channel    because without good waiting staff
                    modern ways of communication. Now           staff per customer and bedrooms the       the industry with hospitality degrees
                                                                                                                                                         prepared and then wolfed down,              Islands’. We have so many similarities   chef’s creations are pointless. the
                    it’s all technology driven, website         size of residential apartments and        and the knowledge, enthusiasm
                                                                                                                                                         so time spend on these short breaks         and are only divided by a small piece    hospitality industry is not the dead
                    brochures, booking on-line, payment         in addition we have air travel being      and experience worldwide to
                                                                                                                                                         is spending quality time with your          of water, with budgets being squeezed    end job that some make it out to be.
                    on-line, instant response – job done.       more accessible and reasonable.           drive the industry forward.
                                                                                                                                                         family or partner. this is when you         and competition ever increasing.         It is skilled and there are a number of
                        that said, the Channel Islands             Most of my career has been spent in       Both islands have an enormous
                                                                                                                                                         will look for the home comforts                On a more global note, we have        courses at further education colleges
                    still rely heavily on travel agent and      four star hotels in Jersey, but having    amount to offer and we must still
                                                                                                                                                         quality service, spa treatment or any       watched the inordinate number of         in the islands to assist in training our
                    tour operator recognition with many         just moved to Guernsey to manage          market the product hard. Whilst able
                                                                                                                                                         add on that might be available. the         chef and cookery programmes in the       young to embark on a career that is
                    customers preferring to sit in front of     La Fregate Hotel and Restaurant, it       to offer a great range of first class hotels
                                                                                                                                                         advent of a deal or a package with          last few years, making us all much       varied, can give an opportunity to
                    an agent, hear first hand the options       is amazing to see the similarities.       and restaurants, we still have the
                                                                                                                                                         an add-on is with us to stay. But still     more aware of ingredients, flavours,     see the world before returning to the
                    and feel reassured that all will be well,   Both business and leisure travellers      quaintness of green lanes, cycle hire,
                                                                                                                                                         even with all of this said, we have our     balances of styles and presentation      islands to impart their knowledge.
                    having paid by cheque of course.            expectations are on the increase and      and fantastic walks, which all in all
                                                                                                                                                         BlackBerry or laptop to access emails       of dishes and of course Master Chef,

32 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                  | JUNE/JULY 2011 | CONTACT | 33
SECtOR UPDAtE | Hospitality and tourism

Being the best
    The Old Government House Hotel broke all records at this year’s                                                                                    Over the course of the last 18
                                                                                                                                                    months, the OGH has worked hard
                                                                                                                                                                                              all their guests, clearly contribute
                                                                                                                                                                                              to the success of the group.
                                                                                                                                                                                                                                         a guest’s visit a memorable one
                                                                                                                                                                                                                                         and one likely to be repeated.

    Awards for Achievements becoming the first business to win                                                                                      to ensure all areas of the hotel have
                                                                                                                                                    come up to the standards expected
                                                                                                                                                                                                 Many people are moving away
                                                                                                                                                                                              from staying in big, soulless hotels
                                                                                                                                                                                                                                            the group will never have the
                                                                                                                                                                                                                                         marketing spend of some of the big

    three awards: the Guernsey Business of the Year, Best Large                                                                                     by Red Carnation. Hotel suites and
                                                                                                                                                    public rooms have been sumptuously
                                                                                                                                                                                              which are part of a multinational
                                                                                                                                                                                              company with interests in all manner
                                                                                                                                                                                                                                         hotels who shout about themselves
                                                                                                                                                                                                                                         but sometimes all that noise might

    Business and the Excellence in Training Award. General Manager                                                                                  refurbished and there has been a
                                                                                                                                                    renewed vigour behind the training
                                                                                                                                                                                              of business sectors. Everyone can cite a
                                                                                                                                                                                              bad experience of staying somewhere
                                                                                                                                                                                                                                         be hiding a lack of solid service.
                                                                                                                                                                                                                                            So what makes an award-winning

    Andrew Chantrell examines just what it takes to become an                                                                                       and development of staff. It was this
                                                                                                                                                    process that was instrumental in
                                                                                                                                                                                              expensive, hideous and without
                                                                                                                                                                                              a scrap of service. Guests are now
                                                                                                                                                                                                                                         hotel? A passionate, committed
                                                                                                                                                                                                                                         workforce backed by visionary

    award-winning hotel.                                                                                                                            winning a record three awards at the
                                                                                                                                                    Guernsey Awards for Achievement.
                                                                                                                                                                                              looking for a personal experience.
                                                                                                                                                                                              Whether they are business travellers or
                                                                                                                                                                                                                                         owners who take service seriously
                                                                                                                                                                                                                                         and are prepared to put the time and

                                                                                                                                                       As with any business, it is vital      on holiday guests expect to be afforded    effort into training and development.
                                   sk a random selection       in a hotel. Indeed, a guest may                 Unlike many other industries         to engender a culture of inclusion        a certain level of respect and service.    Does it work? the OGH is testimony
                                   of individuals, from        have had a wonderful stay but if a           hotels only have one chance to make     and ownership. Staff should feel             Being deliberately niche the OGH,       to this successful formula – it has
                                   business people to          staff member fails to open a door            a good impression. If the guest does    they are doing the best job they can      and Red Carnation, is able to focus        staff members who have been with
                                   holiday makers, men and     for them at the last minute, it can          not leave completely satisfied they     do because they want the personal         on earning the guests accolades and        the property for many years, in
                    women, old and young, wealthy or           colour all that has gone before.             will never return and will usually      satisfaction of doing well as well as     ensuring that the teams are trained        one case over three decades and
                    not, what makes an award-winning              there is a clear recipe for success but   tell all their friends of their bad     knowing they represent the hotel          to deliver the numerous individual         guests who return time and again.
                    hotel and the answers are likely to        one which few appear to get absolutely       experience – and, in addition these     and all that that means. More than        standards which go into making
                    be as varied as those interviewed.         right, all of the time. the fundamental      days, post all their woes online!       anything it is shared values that will

                                                                                                                                                                                              The fundamental element which governs
                       For many, a hotel experience is all     element which governs the experience            One element which can give a         ensure hotel staff go the extra mile in
                    about the bedroom – its décor, the         for any guest is undoubtedly service.        hotel a much-needed boost is to align   assisting guests during their stay.
                    temperature, the view and the value        Or put another way, it is the people         itself with a hotel group that has
                                                                                                                                                                                              the experience for any guest is undoubtedly
                                                                                                                                                       the shared qualities central to Red
                    for money. For others, it is the ability   who work for the hotel that make it          exacting standards and is willing to    Carnation’s ethos: splendid luxury,
                    to use a gym and a spa while others        what it is. It is all very well to offer     invest time and energy. the OGH         generous hospitality, inventive
                    still focus on the restaurants and food.
                       What is universally acknowledged
                                                               amazing bedrooms and AA rosettes for
                                                               dining but if the room is dirty or the
                                                                                                            is part of the Red Carnation Hotel
                                                                                                            Collection which boasts 13 boutique
                                                                                                                                                    and traditional cuisine, private art
                                                                                                                                                    collections, passionate service and
                                                                                                                                                                                              service. Or put another way it is the people
                                                                                                                                                                                              who work for the hotel that make it what it is.
                    is that it is never just one thing that    food is slapped on the table in front of     hotels around the world including       loyal staff committed to creating
                    makes up the experience of staying         you, your views will shift quickly.          London, South Africa and Geneva.        richly rewarding experiences for

34 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                             | JUNE/JULY 2011 | CONTACT | 35
SECtOR UPDAtE | Hospitality and tourism

                                                                                                                                                                WE BELIEVE OUR CONTINUED
                                                                                                                                                                SUCCESS IS ALL RELATIVE
                                                                                                                                                                When ‘Point of Sale’ was established in
                                                                                                                                                                1983, little did we know that handling
                                                                                                                                                                succession would be essential for ‘POS
                                                                                                                                                                Interiors’ to be at the forefront of furniture
                                                                                                                                                                design, procurement and installation in

                                                                                                                                                                the Channel Islands in 2011.

                                                                                                                                                                Now, 28 years on, David and Rory
                                                                                                                                                                offer 34 years of skilful knowledge
                                                                                                                                                                and awareness in the market place,

                                                                                                                                                                blending traditional values with
                                                                                                                                                                refreshing design flair, not forgetting
                                                                                                                                                                absolute attention to detail.

                                                                                                                                                                We have all the ingredients to create
                                                                                                                                                                a team that works, why not let us
                                                                                                                                                                become part of your team?

                                                                                                                                                                Call us to find out how we can help you.
    It takes bravery and a large measure of confidence to serve a menu dégustation
    but as Jon Taylor discovered, it is the most palpable demonstration of hospitality
    excellence you will find in Guernsey.
                           If you were looking for evidence          view that if you want ‘gastronomique’       drizzle of balsamic, the quail breast with
                        of how completely the food world             experiences you need to head to             poached egg and bernaise served with a
                        has succumbed to the cult of the             medieval French towns. I half expected      honeyed Australian Riesling. the lobster
                        chef, the dégustation menu would             a Monty Pythonesque French taunting,        with herb gnocchi on toramocelli drew
                        be a star witness. the increasingly          similar to the one King Author faced        appreciative noises from my wife and I
                        popular multi-course menu in which           on his quest for the ‘Holy Grail’, as       couldn’t decide whether the red mullet
                        you put yourself completely in the           I questioned the reasoning behind           on grilled watermelon with pickled carrot
It was an interest      hands of a chef, delights some diners        charging 150 Euros a head for several       or the fillet of pork on mustard mash
in the meticulous,      and infuriates others, because it            plates of miniscule vegetables.             with apple puree, honey dressing and
almost scientific       completely removes choice from the              Fortunately, the Degustation Et vin at   a glass Wolfblass Shiraz was the most
way that Escoffier      dining experience. For a few hours,          the OGH Hotel is quite simply sublime.      tantalising dish I’ve ever seen or tasted.
approached              you are truly at the mercy of the chef.      this ‘surprise’ seven course menu with          I am now officially converted,
the structure              When they work and are designed by        wines (don’t be fooled; it is so well       dégustation at the OGH is the finest
of a menu that          someone worthy of worship, dégustation       balanced it will suit most diners and       food around and perhaps what makes
influenced              menus provide a wonderful experience         palettes) in the Governor’s Restaurant      it the ultimate luxury is that if you tried
Clement in              that is as much about theatre and            hotel is the creation of Clément Baris,     to use this idea on an a la carte menu
his dishes.             entertainment as it is about eating. Given   the hotel’s executive head chef. He is no   the chef would have to work out a way
                        this increasing pervasiveness, it is easy    stranger to gastronomique excellence        to bulk it up to a size where people
                        to forget that degustation menus are a       having spent time working in a 2            feel full and think that they are getting
                        relatively new phenomenon that came to       Michelin Star restaurant in Magescq         value for money. the chef would end
                        the fore in France around the same time      followed by a number of prestigious         up adding potato garnishes and so on
                        as nouvelle cuisine in the 1970s. But,       Relais & Chateaux properties in France.     and in the end the plate is so full that the
                        as with much modern French cooking           Prior to arriving in Guernsey in 2009,      original idea for the dish gets completely
                        and culture, the dégustation menu can        Clemont was a sous chef at the Ritz.        lost. the complexity and dexterity of
                        be linked to Auguste Escoffier, who was         It was an interest in the meticulous,    each dish on the dégustation menu
                        instrumental in helping change the way       almost scientific way that Escoffier        makes you feel like you’re sampling
                        top-end food was consumed in France.         approached the structure of a menu that     hundreds of different dishes even though
                           I first witnessed the theatrics of        influenced Clemont in his dishes, each of   only seven had passed your lips.
                        dégustation at a restaurant in Saumur        which is complemented with a glass of an        Dégustation is not all about ‘you
                        (France) about 12 years ago. this            appropriate wine to suit. I would run out   know who’ so I should give thanks                                                        To arrange a showroom visit or to make an enquiry
                        particular experience left me infuriated,    of superlatives to describe each course     to the waiter Arum for patiently and
                        hungry and out of pocket. Quite clearly
                        it was designed for unsophisticated
                                                                     but my particular favourite indulgences
                                                                     were the white mushroom and Guernsey
                                                                                                                 attentively explaining each course
                                                                                                                 but at its best sometimes the cult of
                                                                                                                                                                                                          call Rory or David on 244718
                        English types who had succumbed to the       cheese ravioli with pine nuts and a         the chef does live up to the hype.
36 | CONTACT | JUNE/JULY 2011 |
SECtOR UPDAtE | Hospitality and tourism

Divine creation
Where else in the world can you accommodate industrial tribunals,
science field trips, French exchange students and 100 or so insurance
underwriters? Contact recently found one local hospitality venue that
truly is all things to all people.

                                 big part of Les Cotils’s             Up until the Occupation, Les Cotils       the remaining patients left Les Cotils     are also a delight which is why the
                                 success is the ability            was being run by an order of nuns,           for the King Edward vII Hospital, and      venue is so popular for weddings.
                                 to be all things to               primarily as a school. In addition to        on 30th May, nuns from Les Cotils were     the guest rooms are spacious and
                                 all people. visiting              this, the nuns ran a farm to supply          present at a special ceremony graced by    although not breathtaking, are
                    business professionals love the place          their needs. As the Occupation by            Her Majesty, the Queen Mother held at      certainly value for money. the 10
                    because it’s affordable, convenient,           German forces began, the school had          the King Edward vII Hospital, marking      meeting rooms, the largest of which
                    friendly and comfortable. Event                already scattered, leaving only Sister       the amalgamation of the three hospitals.   can accommodate 200 people, have
                    organisers, local companies and                Mary Edith who was forced to make               During the period of transition and     also been brought into the 21st
                    tourists from all over the world love          the transition from teacher to Sister in     closure of the hospital home, the nuns     Century and are frequently used by
                    it for exactly the same reason.                Charge of a hospital home, caring for        gave deep consideration to their future    Guernsey’s leading companies for
                        the tranquility associated with Les        elderly and infirm patients. It wasn’t       at Les Cotils and after much research      training purposes and conferences.
                    Cotils, means it’s one of Guernsey’s           long before the authorities decided          a report was produced, highlighting           Nicky terry, a highly qualified
                    favourite locations. I dare say if it          to use Les Cotils as an annexe to the        what they felt were the needs of the       financial services professional,
                    wasn’t in trust and a wealthy private          St Peter Port, or town, Hospital.            community. It was this report that         who enjoyed a demanding role in
                    owner decreed that they were going to             By 1941, Les Cotils saw the start of      led directly to the decision to convert    the insurance sector is now general
                                                                                                                the main house into an ecumenical          manager and believes she has

During the period of transition and closure                                                                     centre for retreats, conferences,
                                                                                                                counselling and hospitality for groups
                                                                                                                                                           found an equally challenging role
                                                                                                                                                           managing the diversity associated

of the hospital home, the nuns gave deep
                                                                                                                and individuals and so the modern          with Les Cotils. She believes good
                                                                                                                face of Les Cotils was created.            service coupled with its diverse
                                                                                                                   Since this time the transformation      range of facilities have seen the
consideration to their future at Les Cotils                                                                     has been striking. the victorian
                                                                                                                interior, including the sitting rooms
                                                                                                                                                           Les Cotils grow into a popular
                                                                                                                                                           quality hospitality venue.
                                                                                                                and glass house, which is now the             ‘I have always found Les
                    turn it into either one of the following       a new purpose in the care of elderly         coffee shop, have been lovingly            Cotils to be quite inspirational,
                    – a large conference facility, a 28            people. the school never re-opened           restored and are perfect for passing       whether you’re sitting an exam or
                    room hotel or a wedding venue – the            after World War II but Les Cotils            the time of day. Five minutes of           simply having lunch in the coffee
                    local populous would be up in arms.            continued to be run as a hospital home       lounging around with the paper feels       shop, Les Cotils has an aura that
                    the truth of course is that Les Cotils,        for a number of years. However, in 1980,     like an hour. Some local executives        calms the nerves,’ she said.
                    renowned as a Christian Centre and             because of falling numbers of vocations      pay thousands to unwind at far flung          Les Cotils is also getting used
                    retreat, is of course all these things and     to the religious life, the Sisters of Mary   spa retreats, when a coffee with your      to frequent business travellers
                    is as close to islanders’ hearts as it is to   of the Presentation Order announced          favourite book and an unbeatable view      and a liquor licence is now in
                    the visitors who return annually to this       that they intended to withdraw their         is literally priceless and just a short    place in case guests request a gin
                    tranquil enclave overlooking St Peter          nursing service from the hospital            stroll from the centre of St Peter Port.   and tonic as they sit on the deck
                    Port and the surrounding islands.              within two years. On 16th May 1984               the surrounding 12 acres of grounds    enjoying the view of Herm.

38 | CONTACT | JUNE/JULY 2011 |                                                                                                                                 | JUNE/JULY 2011 | CONTACT | 39

If I was elected... Welcome to a hypothetical world where Guernsey’s leading business
                    professionals stand for election. Simon Vermeulen, Managing Director
                    of La Grande Mare Hotel is this month’s candidate.

                                                                                           The one department I would                     I would help protect the future                savings. I would also cut a lot of senior
                                                                                           like to lead is…                               of my industry by…                             States members’ salaries by 25%.
                                                                                           I’d only ever consider being                   Bringing around a tourism boom. You
                                                                                           Chief Minister.                                need intelligent decision-making, a            I would improve tourism in Guernsey by…
                                                                                                                                          hunger and a desire for it to succeed.         Besides what I have already stated, I
                                                                                           The reason is……                                Guernsey is so well-placed for it too – we     would designate sites across the island
                                                                                           It’s time for a major shake-up, and            have no v.A.t. like the UK, no G.S.t.          for new tourist development – just like
                                                                                           leading just one element of that shake         like Jersey, and the Euro gives 20%            Jersey did in reclaiming land for the
                                                                                           up wouldn’t do. Our current States             greater spend here than it did five years      Waterfront development. I would keep
                                                                                           is like a talk-shop. there is very little      ago. Guernsey offers superior quality          the beaches cleaner, and concentrate
                                                                                           foresight and actions are thin on the          and exceptional value for money. Many          on more year-round demand, rather
                                                                                           ground. It’s more like a debating society.     places offer a three-course meal for a         than just the summer months. Wouldn’t
                                                                                           they need an action-led person who             tenner, but we really do offer the quality     it be wonderful if Guernsey became
                                                                                           constantly tries to improve things in          for that money. We also have outstanding       known for its’ Christmas Markets, just
                                                                                           an ever-changing world – not trying to         accommodation here – whether a                 as Germany has now? We could have
                                                                                           keep things as they were 30 years ago.         campsite or a luxury hotel. BUt it needs       regular winter ice-skating, for example,
                                                                                                                                          serious and tangible investment in the         and maybe a permanent rink. Nothing’s
                                                                                           I would make Guernsey a                        infrastructure rather than just marketing      being done now to replace the hotels
                                                                                           better place by…                               the island as a tourist destination. I would   that have left the industry either. If
                                                                                           Firstly, I would make changes slowly over      try to inspire my peers to succeed in          you don’t try, you’ll never succeed!
                                                                                           a period of time, rather than go charging      raising their expectations to bring this
                                                                                           in, and I would ensure I made tangible         to fruition. For example, I would give         I would enhance Guernsey’s
                                                                                           improvements. One thing I would                States funding to help renovate all the        international reputation by…
                                                                                           definitely do is invest more in the island’s   beach cafes and kiosks at once, not just       Setting good examples of good corporate
                                                                                           infrastructure; I’d give the Bathing Pools     one at a time. And I would turn vale           governance by banging the drum about
                                                                                           a major facelift, I’d introduce bowel-         Castle into a specialist catering school       our successes. For example, like how
                                                                                           cancer screening and keep our waters           – a bit like the Paradors in Spain. Now        well we operate without UK hand-
                                                                                           pollution-free. these changes would            wouldn’t that be a superb attraction for       outs and how, as an island, we raise so
                                                                                           benefit not only islanders but tourists too.   people? Come to Guernsey, stay in a            much cash for charity per capita. We
                                                                                                                                          castle and learn how to cook. Perfect!         are a safe island with high standards
                                                                                           The three people I’d like to                                                                  of living and we should always shout
                                                                                           work with, and why are…                        Given the chance I would                       loud about our achievements.
                                                                                           1. Alan Sugar. He’d be a blast.                enforce the following law…
                                                                                              I like the way he operates                  Island-wide voting for a house of no more      If I was elected…
                                                                                              – he’s very entertaining.                   than 24 deputies. that would make them         there would be some positive shake-
                                                                                           2. Gordon Ramsay. Especially so at             more efficient and more effective. Oh,         ups. I’m not sure the island is yet ready
                                                                                              the moment, with all his reported           and I would ditch their salaries entirely.     for Simon vermeulen, but if they did
                                                                                              problems. He’d be quite a challenge!                                                       ever need him, he’s always there.
                                                                                           3. the team I work with now. they are          I would make the States
                                                                                              a hard act to follow. Everyone – from       save money by…..
                                                                                              housekeeping, the kitchen and bar           I would stop bringing consultants
                                                                                              staff, restaurant, reception and the        over to the island and ensure all
                                                                                              management team – is superb.                skills are in-house to make strategic

40 | CONTACT | JUNE/JULY 2011 |                                                                                                                             | JUNE/JULY 2011 | CONTACT | 41
  SECtOR UPDAtE | Hospitality and tourism                                                                                                                                                                                                                     DIRECtOR PROFILE | Yvonne Scott

                                                                                                                                                               Insider view
                                                                                                                                                               The Scotch Whisky                                Yvonne joined the prestigious
                                                                                                                                                                                                             Richardson Hotels Group in 2000 as
                                                                                                                                                                                                                                                          as the Bella Luce. Le Chalet Hotel is also
                                                                                                                                                                                                                                                          undergoing considerable refurbishment
                                                                                                                                                               industry generates £4                         head of marketing and managed the            and will soon be a fantastic hotel.’

        Forever changing...
                                                                                                                                                               bn. for the Scottish                          marketing activity for their collection         this group of fine hotel also now sits
                                                                                                                                                               economy a year and is a                       of six individual 3 and 4 star hotels        within a name that more closely reflects
                                                                                                                                                                                                             situated in Cornwall and Lancashire.         the unique location of each property
                                                                                                                                                               very demanding career                            It was perhaps this endorsement from      all of course with outstanding views.
                                                                                                                                                               for those that work within                    a colleague that attracted Healthspan        Derek Coates remains as Chairman of
                                                                                                                                                               it. For example, in recent                    owner Derek Coates to appoint Yvonne         the new ‘vista’ Hotels Group and in a
                                                                                                                                                                                                             as managing director of the newly            recent interview said ‘Our strategy will
                      The pace of business life                       making or breaking a business plan.          read the newspapers, check their emails     times representatives                         formed vista Hotels in January of this       involve the acquisition of further hotel
                                                                         According to tripAdvisor’s head of
                      continues to accelerate and                     sales, Martin verdon-Roe, there are over
                                                                                                                   or simply enjoy the benefits of being in    of the Scotch Whisky                          year. According to the group general         properties in the future’. therefore,
                      hoteliers the world over could be               40 million users and 500,000 hotels
                                                                                                                   a hotel which understands the need to
                                                                                                                                                               Association (SWA) have                        manager working with Yvonne at
                                                                                                                                                                                                             Richardson, the group’s hotels had
                                                                                                                                                                                                                                                          does Yvonne have an insight for
                                                                                                                                                                                                                                                          us? ‘All I’ll say is we like islands, a
                                                                                                                   constantly evolve with the marketplace.
                      forgiven for occasionally feeling               listed on the site. He has no doubts                                                     been shot at in Panama,                       increased their sales in 2009 compared       great view and unique properties.’
                                                                      about the impact social media is having        the hotel is delighted to have
                      that they are not in control.                   on the industry. He says, “Holiday           recently been awarded the Guernsey
                                                                                                                                                               fought legal cases against                    to 2008, and Yvonne in the most part
                      New challenges keep landing                     and hotel choices are highly personal
                                                                                                                   tourism Gold Award, testament to the
                                                                                                                                                               illegitimate producers                        had been responsible for this success
                                                                                                                                                                                                             in such difficult economic times.
                      on the desk: rapid technological                ones and consumers want the advice
                                                                      of like-minded travellers, rather than       team’s dedication and commitment. It        and been accused of                              Now we’re right up to date, and as
                      advances, more determined                       a glossy marketing brochure, which           consistently scores top marks in levels     gang incitement in the                        Yvonne and vista look to build on the
                      competitors, increased legislation              is why social media – user-generated         of cleanliness, service and breakfast       West Indies. For those                        success at the Fermain valley, Braye
                                                                                                                                                                                                             Beach, Sunnycroft and Le Chalet
                      and the ever-growing                            content in particular – is so important.”
                                                                         Helen Lenkovska, the hotel’s Assistant
                                                                                                                   quality, which indicate they really do      in PR & Marketing the                         Hotel’s, is Guernsey on the cusp of
                      demands of customers combine                    Manager, remembers a time when a             know what the customer wants.               thought of working in                         a wave or can she see a declining
                      to impact on the daily lives                    telephone call or fax was all that was         Corporate hospitality is another area     such dangerous and                            visitor economy in years to come?
                                                                      needed to make a reservation at the                                                                                                       ‘It is undoubtedly challenging
                      of hoteliers the world over.                    Duke of Richmond. Now, the majority
                                                                                                                   of the industry where expectations have
                                                                                                                                                               challenging conditions                        but there are three ingredients that
                                                                                                                   increased tenfold during the last decade.
                         the hospitality industry is not              of bookings come via the hotel’s website                                                 might just be a nervous                       will sustain and perhaps increase
                      immune from any of these pressures              with fewer and fewer people asking for       the days of hiring a meeting room
                      and it could be argued that they are            them to “pop a brochure in the post”.        with a flip chart at one end and a tray
                                                                                                                                                               breakdown waiting to                          the visitor economy. Firstly, we have
                                                                                                                                                                                                             good connections with the main land
According to          more susceptible to their influence                “As a modern hotel, we fully              of biscuits at the other have long gone
                                                                                                                                                               happen but for one local                      although my criticism would be if
TripAdvisor’s head    than counterparts in other sectors.             understand the need to move with the
                                                                                                                   with clientele expecting anything from      professional it was all                       we’re serious about tourism we need to
of sales, Martin      the global nature of the industry;              demands of our guests”, she explains.
                                                                                                                                                               part of her working day.                      make it easier and cheaper for people
                      its reliance on disproportionately                                                           cutting-edge technology to canapés and
Verdon-Roe,                                                           “When I first came to the hotel in

                                                                                                                                                                                                             to get hear and by that I refer to our
there are over        high labour levels together with a              1999, the majority of our bookings           sushi and – as always – service with a                 o get an insight into the steely   airport, and maybe more importantly
                      reputation for rapid staff turnover; its        were from tourists who booked a
40 million users                                                                                                   smile. there are two corporate function                determination that reputedly       our runway, being able to accommodate
                      vulnerability to outside forces and its         two-week traditional holiday break                                                                  Yvonne Scott is respected
and 500,000           prime focus on customer service are
                                                                                                                   suites at the Duke of Richmond Hotel;                                                     larger jet aircraft. We are also under
                                                                      on a half-board basis. However, in                                                                  for, you have to go back to
hotels listed on      all factors which create a complex and          2011, we realise that, with the onset        the Richmond can hold up to 60 people                                                     an hour away from most UK hubs.
the site. He has                                                                                                                                               her days as international PR officer for      With Blue Island’s London City now
                      challenging environment for hoteliers           of technological breakthroughs, our          and the Cambridge 110. this is an ideal     the Scotch Whisky Association. After
no doubts about       and those in the hospitality industry.          clients are far more aware of what is
                                                                                                                                                                                                             operational I anticipate greater tourist
                                                                                                                   location on the edge of town for peace      studying for a HND in hospitality and         activity from this destination.’ Yvonne
the impact social        the Duke of Richmond Hotel in                available and they have that information
                                                                                                                   and privacy with top level service.         catering at Bournemouth University,           continues. ‘Secondly, we have a great
media is having       Cambridge Park is one such hotel, with a        at their fingertips on their laptops or
                                                                                                                                                               Yvonne secured a three year stint with        product and there’s generally a lot going
on the industry.      team who understand and react to today’s        Smartphones. We now see a trend for            As Helen says, “We have the good
                                                                                                                                                               SWA, handling a public relations              on for the visitor whether that’s a family
                      ever-changing demands. they have the            the shorter three or four night break with   fortune to be working within the
                                                                                                                                                               and promotions budget in excess of            of four or a retired couple. I would like
                      good fortune to enjoy one of the island’s       an expectation of supreme comfort,           world’s largest industry, where the         £3 million in major Scotch markets            to see our tourism authority target a
                      best locations – on the edge of an open,        the highest quality of service and food
                                                                                                                   predictions for growth over the next 20     including USA, Japan and Spain.               younger audience as we have a fantastic
                      green area so crucial to satisfy the needs of   nothing less than Masterchef quality.”
                      guests wishing for the feeling of openness                                                   years are breathtaking. the expansion          In the eight years that followed           ‘café style society’ now with designer
                                                                         With that in mind, the Duke of
                      and being at one with nature – with a site      Richmond Hotel has undertaken an             of tourism and hospitality across the       Yvonne went on to run her own 34 seat         boutiques and superb restaurants.
                      perfectly-placed for those walking into         extensive ongoing refurbishment                                                          restaurant with rooms in Mumbles,             Couple this with our history, culture and
                                                                                                                   world continues unabated and even the
                      town for business or pleasure. However          programme, with 54 of the hotel’s 74                                                     South Wales. She took the establishment       environment and its rich ingredients for
                                                                                                                   most conservative of forecasts points to    through restoration process, interior         a successful holiday experience. Finally,
                      good a location, though, it is imperative       guest bedrooms having been refurbished
                      that all hoteliers embrace modern               and decorated to an extremely high           rising demand and an increasingly more      design and achieved 4 star Deluxe             I believe we now boast excellent and
                      trends. Interactive communication and           standard. the swimming pool has              sophisticated and discerning customer.      status and an AA Rosette for good food.       unique accommodation. the benchmark
                      the internet has opened up a new front          been stylishly re-tiled, the reception                                                   Working 24/7 began to take over so            has been raised with hotels like the
                                                                                                                   We are passionate about what we do
                      in the marketing war to the extent that         area is now more open and welcoming                                                      Yvonne sold the business to get back          Fermain valley and the refurbishment
                                                                                                                   and are perfectly placed to embrace         to her real passion and the day to day
                      today’s world is no place for hoteliers         – something Helen says is essential                                                                                                    of OGH Hotel and establishments such
                      who don’t realise the potential that the        according to today’s travellers – and        these demands in forthcoming years.”        running of PR and marketing for hotels.
                      internet and social media tools have for        there is a coffee lounge where guests can

  42 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                            | JUNE/JULY 2011 | CONTACT | 43
SECtOR UPDAtE | Trust and fiduciary

Pitfalls for
                                                                                                                         be under their control. this does not           administered in accordance with the trust      4. Changes of Trusteeship
                                                                                                                         necessarily mean that legal title to the        instrument and the general law. the               there are a number of potential pitfalls
                                                                                                                         trust property must vest in the trustees as,    trusts Law provides that a trustee shall at    which arise when the existing trustee
                                                                                                                         for example, trust property may be held         the request of a beneficiary provide full      retires in favour of a new trustee. It is
                                                                                                                         by nominees for and on behalf of them.          and accurate information concerning the        vital to check precisely who has the
                                                                                                                         Nevertheless, the settlor must appreciate       state and amount of the trust property.        power under the trust instrument to

                                                                                                                         that the assets transferred to the trust will   However, this right may be prohibited or       appoint a new trustee and to ensure that
                                                                                                                         no longer be his although he may be able        restricted by the terms of the trust and       any procedure enshrined in the trust
                                                                                                                         to retain some control over them                Guernsey trust instruments commonly do         instrument is followed correctly. If it is
                                                                                                                         depending on the terms of the trust.            just that. In such a case, a beneficiary can   not, the existing trustee will remain as the
                                                                                                                            Professional trust companies will have       still apply to the Royal Court for an order    trustee of the trust and the new trustee
                                                                                                                         their own formalities for taking on trust       authorising or requiring disclosure of the     will not be validly appointed.
                                                                                                                         business which may include things such          information sought provided that certain          On retirement, a trustee is entitled to
                                                                                                                         as requiring the settlor to sign up to their    conditions are met.                            ‘reasonable security’ under the trusts
                                                                                                                         standard terms & conditions of business            If there is not a good reason not to        Law for liabilities it may have incurred in

                                                          Acting as trustee can be an                                    that will normally include details of their
                                                                                                                         fees. they will also have to satisfy their
                                                                                                                                                                         disclose then generally documents
                                                                                                                                                                         should be disclosed. If the trustees refuse
                                                                                                                                                                                                                        acting as a trustee of the trust. this will
                                                                                                                                                                                                                        typically take the form of an indemnity

                                                          inherently risky business and                                  obligations under the anti-money
                                                                                                                         laundering legislation which will include
                                                                                                                                                                         to disclose certain documents and then
                                                                                                                                                                         the court takes a different view on an
                                                                                                                                                                                                                        from the incoming trustee in favour of the
                                                                                                                                                                                                                        outgoing trustee. Such indemnities can

                                                          there are several issues that                                  identifying the settlor, protector (if there
                                                                                                                         is one) and the beneficiaries who are
                                                                                                                                                                         application by a beneficiary, the trustees
                                                                                                                                                                         may find themselves having to personally
                                                                                                                                                                                                                        be complicated and it is important to
                                                                                                                                                                                                                        ensure that a retiring trustee is adequately

                                                          trustees should be aware of.                                   likely to benefit from the trust as well as
                                                                                                                         the source of the funds or other assets to
                                                                                                                                                                         bear the costs of the application (i.e. the
                                                                                                                                                                         trustees cannot charge such costs to the

                                                          Tim Cross, an Associate at                                     be transferred in to the trust.
                                                                                                                            Individuals and professional trust
                                                                                                                                                                         trust property).
                                                                                                                                                                                                                        It is vital to check precisely who has
                                                          Mourant Ozanne, looks at                                       companies carrying out business in
                                                                                                                         Guernsey are required to be licensed by
                                                                                                                                                                         3. Breaches of Trust
                                                                                                                                                                            Where a trustee acts contrary to the
                                                                                                                                                                                                                        the power under the trust
                                                                                                                                                                                                                        instrument to appoint a new trustee
                                                          some of the most common                                        the Guernsey Financial Services
                                                                                                                         Commission and must comply with
                                                                                                                                                                         trusts Law or to a provision in the trust
                                                                                                                                                                         instrument itself, this may be a breach of
                                                                                                                                                                                                                        and to ensure that any procedure
                                                          pitfalls that trustees may face.                               various conditions.
                                                                                                                            there are therefore many issues for
                                                                                                                                                                         trust. the liability of a trustee for
                                                                                                                                                                         committing such breaches of trust will
                                                                                                                                                                                                                        enshrined in the trust instrument is
                                                                                                                         trustees to consider when taking on trust       often be limited by the terms of the trust
                                                                                                                         business and it is paramount that both the      instrument. However, under the trusts          followed correctly.
                                                                                                                         settlor and the trustees fully understand       Law, it is not possible for a trustee to
                                                                         1. Take on Procedure
                                                                                                                         the nature of the relationship they are         exclude liability for or be indemnified
                                                                            In order for a trust to be validly
                                                                                                                         entering into so as to minimise the risk of     against liability for a breach of trust        Summary
                                                                         constituted there are three essentials: 1)
                                                                                                                         any conflict down the line.                     caused by the trustee’s fraud, wilful             Whilst there are a number of different
                                                                         certainty of intention (i.e. the settlor must
                                                                                                                                                                         misconduct or gross negligence.                pitfalls and risks to which a trustee may
                                                                         intend to create a trust), 2) certainty of
                                                                                                                         2. Trustee’s Duties                                there are a number of common                be exposed, the majority of these can be
                                                                         subject-matter (i.e. the property to be held       In exercising his functions under a          breaches of trust which occur and which        overcome by a combination of diligence,
                                                                         on trust must be clearly identifiable) and      trust, a trustee must observe the utmost        legal advisors frequently advise on            record keeping and attention to detail on
                                                                         3) certainty in the description of the          good faith and act en bon père de famille.      remedying. A particularly common area          the trustee’s part and by taking
                                                                         beneficiaries (i.e. those who can benefit       this means the trustee must act as a            for breaches of trust is the distribution of   appropriate professional advice where
                                                                         from the trust must be clearly                  prudent father would act when investing         assets from the trust to a person who is       necessary.
                                                                         identifiable).                                  the family wealth for the benefit of his        not a beneficiary. this sometimes                 This article is only intended to give a
                                                                            A trust will usually be created under a      family. A trustee must also act in              happens because the individual was a           summary and general overview of the subject
                                                                         trust instrument which sets out the terms                                                                                                      matter. It is not intended to be comprehensive
                                                                                                                         accordance with the trusts (Guernsey)           beneficiary and has since been excluded        and does not constitute, and should not be
                                                                         upon which the trustee should hold and          Law, 2007 (the “trusts Law”) and in             from benefitting or where an individual        taken to be, legal advice.
                                                                         deal with the trust property, however, a        accordance with the terms of the trust          does not technically fall within the class
                                                                         trust may also be created by oral               instrument.                                     of beneficiaries (for instance, he is
                                                                         declaration, by conduct or in any other            the trustees also have many other            mentioned in a letter of wishes but has
                                                                         manner whatsoever. Where the trust is           duties which are set out in the trusts Law      not been formally included as a
                                                                         discretionary, the settlor often prepares a     some of which can be limited by the             beneficiary). Where a distribution is
                                                                         letter of wishes so that the trustees have      terms of the trust instrument and some of       made in breach of trust, the trustee will
                                                                         some guidance as to how they should             which cannot.                                   have a duty to recover the distributed
                                                                         exercise their discretion under the terms          Particularly important is the trustee’s      funds and may (subject to the terms of the
                                                                         of the trust. However, it is important to       duty to keep accurate records of his            trust) be liable to personally account for
                                                                         appreciate that such a letter is not strictly   trusteeship. this is because generally          the misapplied funds. Sometimes it may
                                                                         binding on the trustees.                        speaking a beneficiary is entitled to such      be possible to retrospectively put things
                                                                            trustees should ensure that the trust        information as is necessary to enable him       right.
                                                                         property is properly transferred so as to       to ensure that the trust is being

44 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                             | JUNE/JULY 2011 | CONTACT | 45
                                                                                                                                                 COMING TO GUERNSEY THIS SUMMER!
SECtOR UPDAtE | Trust and fiduciary

                                                                                                                                                  Jersey International presents

                                                                                                                                                  RUSSELL WATSON
                                                                                                                                                                                                                         Jersey International presents

Guernsey’s new
                                                                                                                                                                                                                         A Gala Concert with

                                                                                                                                                  La Voce                                                                LESLEY GARRETT
                                                                                                                                                  with the                                                               and the

pension triviality rules -
                                                                                                                                                  National Symphony Orchestra                                            National Symphony Orchestra
                                                                                                                                                  Conducted by                                                           Conductor
                                                                                                                                                  Robert Emery                                                           PHILIP ELLIS

Do they prejudice
Guernsey’s QROPS status?
By Paul Buckle, AO Hall group partner
                                                                                                                                                                                                                                                     Tuesday 12th July, 2011
                                                                                                                                                                          Thursday 30th June, 2011                                                            Tickets available from:
                                                           the new rules, it is now possible for    suggested that unless the rule changes
                                                                                                                                                             BEAU SEJOUR LEISURE CENTRE                                             BEAU SEJOUR LEISURE CENTRE
                                                           Guernsey schemes with pots worth         in the 2011 Law have been agreed
                                                                                                                                                                       Tickets: 01481 747 200
                                                           less than £15,000 to be commuted         with HMRC, Guernsey’s ability to run                                                                and
                                                                                                                                                                                                                                                    01481 747 200
                                                           for a full lump sum before or after      QROPS schemes could be prejudiced.                                     The Guernsey Information Centre                                    The Guernsey Information Centre
                                                           age 50, and without regard being had        I must say I find all this criticism                                  Guernsey Museum & Art Gallery                                      Guernsey Museum & Art Gallery
                                                                                                                                                                   Princess Royal Centre for Performing Arts                          Princess Royal Centre for Performing Arts
                                                           for the amounts that the member          slightly misplaced. the legislation
                                                                                                                                                                         and online                                  and online
                                                           concerned might have in other            makes it very clear that the trustees
                                                           Guernsey approved schemes.               or persons having control of a
                                                               these are rules which apply to       relevant Guernsey scheme have
                                                           Guernsey domestic pension schemes.       a discretion whether or not to
                                                           However, under the arrangements          commute for triviality. In other
                                                           in place between the Director of         words they do not have to do so.
                                                                                                                                                                                                                         Jersey International presents

                                                                                                                                                                                                                         ALFIE BOE
                                                           Income tax in Guernsey and HMRC,         Surely one of the obvious factors
                                                           the schemes in Guernsey providing        which would apply when a trustee              TNT theatre Britain presents William Shakespeare’s comic masterpiece
                                                           QROPS benefits for non-Guernsey          or administrator is deciding
                                                           residents are obliged to follow the      on whether or not to commute                                                                                         with
                                                           domestic rules as well, so the same      would be whether the funds to be
                                                                                                                                                                                                                         The National Symphony Orchestra
                                                           rights of commutation would apply.       commuted were UK pension funds.
                                                                                                                                                                                                                         Conductor: James Morgan
                                                               the concern expressed seems to          Most (if not all) of the Guernsey
                                                           be that the ability for members to       schemes have numerous members,
                                                           commute small sums before or after       so to commute funds might well
                                                           age 50 is contrary to the UK pensions    risk contravening the 70% rule and
                                                           legislation with which any QROPS         potentially prejudicing the QROPS
                       During May, there was a flurry of
                                                           scheme must comply. In particular,       status of the entire arrangement. No
                    correspondence in the International
                                                           it is contrary to the rule that says     sensible trustee or administrator
                    Advisor Magazine suggesting that
                                                           that 70% of UK transferred funds         would want to do that. For that
                    Guernsey’s new pensions legislation
                                                           must be used to provide an income        reason alone, I cannot see that
                    might have prejudiced Guernsey’s
                                                           for life, and that those funds cannot    this is a difficulty which should
                    ability to run QROPS arrangements.
                                                           be used to provide benefits earlier      cause any problems in practice.
                    the new legislation concerned is the   than on normal pension age, which           Another point is that the new
                    Income tax (Pension Amendments)        cannot be lower than age 55 (except      triviality rules mean that there is a risk
                    (Guernsey) Law 2011 (“the 2011 Law”)   on ill-health) and not simply where      that Guernsey QROPS schemes are
                    which is already in force as from 27   any pension would be trivial.            contrary to the relevant UK legislation.
                    April 2011 under the provisions of         A particular concern identified      However, that is something which             CASTLE CORNET
                    the taxes and Duties (Provisional      is that some people might try to         can hopefully be resolved (if it has not     GUERNSEY
                    Effect) (Guernsey) Law, 1992.          transfer numerous small pension          already been resolved) between the           Tuesday and Wednesday
                                                                                                                                                 2nd and 3rd August, 2011
                       Amongst the various provisions
                    created by the new 2011 Law are
                                                           pots, some worth less than £15,000, to
                                                           various Guernsey schemes and then
                                                                                                    Director of Income tax and HMRC.
                                                                                                    the code of practice, which is being
                                                                                                                                                 Nightly at 7.00pm                                                           BEAU SEJOUR LEISURE CENTRE
                    changes to the Guernsey rules on       commute them, because the trustees       introduced into Guernsey to deal
                                                                                                                                                 Bookings: 01481 747280
                                                                                                                                                 Also at:
                                                                                                                                                                                                                                                         Sunday 7th August, 2011
                    “trivial” pensions, that is pensions   or administrators of the scheme would    with QROPS providers, could also             Guernsey Museum & Art Gallery                                                                          Tickets: 01481 747 200
                                                                                                                                                 Guernsey Information Centre
                    of less than a specific amount which   not need to consider whether there       deal with this problem by making
                                                                                                                                                 Beau Sejour
                                                                                                                                                                                                                                          Book online:
                    (to avoid annual payment of a          were any further funds held in other     it clear that the new triviality rules
                                                                                                                                                 Book Online:                                                              
                    minimal amount) are commutable         schemes. this is seen as a serious       must be applied in cases where
                    for an immediate lump sum. Under       problem to the point where some have     there are UK tax relieved funds.

46 | CONTACT | JUNE/JULY 2011 |
                                                                                                                                                 Presented by Jersey International PO Box 755, Jersey, JE4 0RG Telephone 01534 610000
SECtOR UPDAtE | Trust and fiduciary

                                                                                                                                                                                                   the tax liability is determined by         were relatively straightforward,
                                                                                                                                                                                                   reference only to income that has its      but their application has proved
                                                                                                                                                                                                   source in the relevant jurisdiction.       considerably more challenging,
                                                                                                                                                                                                   Certainly, that was the main thrust        in part, I would suggest, due to
                                                                                                                                                                                                   of the Policy Group’s preliminary          insufficient time for consultation at
                                                                                                                                                                                                   feedback paper released at the start of    the legal drafting stage, which was
                                                                                                                                                                                                   November 2010. However, whether            somewhat hurriedly implemented.

                                                                                                                                                                                                   this remains a favoured option for         Unfortunately, the difficulties which
                                                                                                                                                                                                   any future corporate tax regime will       the law has subsequently thrown up
                                                                                                                                                                                                   no doubt become more apparent              are considerably more prevalent in
                                                                                                                                                                                                   upon release of the Green Paper.           the context of domestic, Guernsey
                                                                                                                                                                                                      Of course, part of the difficulty       taxpayers than overseas owned
                                                                                                                                                                                                   during the island’s previous               structures. Whilst Zero-10 ensured

into territorial
                                                                                                                                                                                                   deliberations, prior to the introduction   the continuation of tax neutrality for
                                                                                                                                                                                                   of the Zero-10 tax regime in 2008,         international structures, the reality
                                                                                                                                                                                                   was the desire to create a system          for domestic Guernsey companies/
                                                                                                                                                                                                   which was not too dissimilar to the        shareholders is a law which is (or can
                                                                                                                                                                                                   island’s main “competitors” - Jersey       be in some circumstances) unduly
                                                                                                                                                                                                   and the Isle of Man. All three islands     complicated - even for seasoned
                                                                                                                                                                                                   have now found themselves in the           tax professionals - believe me, I am

                                                                                                                                                                                                   position of necessarily reviewing          one! Indeed, not only taxpayers and
                                                                                                                                                                                                   their corporate tax systems in the         advisers, but I think it fair to say that
                                                                                                                                                                                                   light of actual or effective rejection     the Income tax Office themselves
                                                                                                                                                                                                   of their Zero-10 regimes by the            were challenged by the changes – and
                                                                                                                                                                                                   EU Code of Conduct Group.                  I have some sympathy with them!
                                                                                                                                                                                                      to fundamentally change an                 My hope with the ongoing corporate
                                                                                                                                                                                                   economy’s entire corporate tax             tax review consultation process is that
                                                                                                                                                                                                   structure once (and, essentially, in       we learn the lessons from last time. It
                                                                                                                                                                                                   one fell swoop), as happened in            will be important that draft legislation
                                                                                                                                                                                                   2008, is a big enough ask. to do it        (particularly if we have a fundamental
                                                                                                                                                                                                   twice in a matter of only a handful        shift from the existing Zero-10

                    Along with cruise ships, another important arrival that is                                                                          Direction of Travel                        of years is extremely challenging.         system) is adequately and critically
                                                                                                                                                        Along with cruise ships, another              In May 2011, the States of Jersey       scrutinised, so that areas of difficulty
                                                                                                                                                                                                   formally indicated an intention to         can be identified and moderated before
                    scheduled for Guernsey’s summer calendar is the publication,
                                                                                                                                                     important arrival that is scheduled for
                                                                                                                                                     Guernsey’s summer calendar is the             maintain their Zero-10 tax regime, with    implementation. Encouragingly,
                                                                                                                                                                                                   certain modifications – the abolition      we have seen with recent changes

                    by the Fiscal and Economic Policy Group (a sub-group of
                                                                                                                                                     publication, by the Fiscal and Economic
                                                                                                                                                     Policy Group (a sub-group of the States       of its deemed distribution/attribution     in tax legislation in relation to tax
                                                                                                                                                     of Guernsey Policy Council), of their         elements. In so doing, they believe that   capping, resident only individuals

                    the States of Guernsey Policy Council), of their “Green                                                                          “Green Paper” on the future of corporate
                                                                                                                                                     income tax in Guernsey. Previous
                                                                                                                                                                                                   the fundamental premise of the Zero-10
                                                                                                                                                                                                   system meets the EU Code of Conduct
                                                                                                                                                                                                                                              and pension schemes, that there is
                                                                                                                                                                                                                                              an appetite for simplification. the

                    Paper” on the future of corporate income tax in Guernsey.                                                                        indications suggested that this would
                                                                                                                                                     materialise in the first half of 2011, but
                                                                                                                                                                                                   Group’s requirements. Whether or
                                                                                                                                                                                                   not Guernsey will now contemplate a
                                                                                                                                                                                                                                              present ambiguities in the Zero-10 law,
                                                                                                                                                                                                                                              its undue complexity, the compliance

                    Neil Dorey, Director, Intertrust Reads Private Clients                                                                           at the time of writing it is still awaited.   similar approach, rather than looking      and reporting burdens – these are all
                                                                                                                                                     the Green Paper will, it is expected,         for an entirely new corporate income       issues which we have an opportunity to
                                                                                                                                                                                                   tax solution, remains to be seen.          address through the ongoing corporate
                    Limited, navigates us through the process.
                                                                                                                                                     provide the clearest indication yet of the
                                                                                                                                                     island’s preferred “direction of travel”         Whatever direction of travel            tax review. Any corporate tax regime
                                                                                                                                                                                                   Guernsey pursues, great importance         changes must “work”, not only for

                                                                                                                                                     in relation to any corporate tax changes.
                            t’s not often that I find the     inundated by cruise ship tourists in        glance at the back of this publication        the reasons for the corporate tax          will inevitably be placed on ensuring      international structures, but also for the
                            time to gaze out of my office     search of their Guernsey souvenirs.         – in the directory section – and the       review have been well documented,             that the fiscal environment remains        many Guernsey resident incorporated
                            window (honestly!), but as           Working for a tax advisory and           variety of economic activities carried     and I do not propose to dwell upon            attractive to, and conducive to the        businesses and investors on the Island.
                            I contemplated the task of        fiduciary services group as I do, it is     on in the island is self-evident. Like     them here. the review’s initial               development of, international business.       So… the good ship Guernsey
                    writing this article (and in search       all too easy to believe, mistakenly, that   the cruise ships, Chamber Members          public consultation, which was                But at the same time, any system must      cruising towards the waters of
                    of some inspiration) I found myself       the “finance industry” (if it is possible   make a significant and valuable            itself preceded by the Policy Group’s         work for domestic businesses also. One     territorial taxation or in some other
                    looking out across the calm sea waters    to simplistically categorise what is, in    contribution, not only to the Guernsey     candid discussions with a panel of            of the primary objectives which the        tax direction? No doubt we will
                    towards Herm. My eyes fixed upon          truth, a significantly diverse industry)    economy, but to the entire fabric of the   tax experts, was released in June             Policy Group have established is that      have a fix on her bearing shortly.
                    one of the many elegant cruise ships      is the lifeblood of the island. Of          island. there are many issues which        2010 and serves as a pre-cursor to            any revised corporate tax regime must
                    that are set to grace the Little Russel   course, the finance industry is of huge     businesses face in their drive to be       the Green Paper. that consultation            “be based on a simple, solid rationale
                    over the coming summer months.            importance to Guernsey’s prosperity,        successful - competition, regulation,      set out a variety of alternative tax          (and not be over-complicated)”.
                                                                                                                                                                                                   However, what sounds straightforward       Neil Dorey,
                       Cruise ships, of course, deliver a     but it is not, by any means, the only       availability of labour, technology,        systems that might be considered.                                                        DIrector,
                    tangible economic benefit to the island   driver of its success. the vista which      changing consumer habits. tax                 the early frontrunner, which               in theory may, in practice, translate
                                                                                                                                                                                                                                              Intertrust Reads
                    – this was evidenced for me later         met my gaze from the office window          legislation is also a fundamental          appeared to have found support from           into something considerably more           Private Clients
                    that same day by a town shopkeeper,       is, in small part, evidence of this. So     concern for many businesses.               many commentators, is the territorial         complex and problematic.                   Limited
                    who commented that she had been           too is this magazine. take a cursory                                                   basis of taxation - a system whereby             the basic principles of Zero-10

48 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                  | JUNE/JULY 2011 | CONTACT | 49
                                                                                                                                                                                                                                                                               48°N – Paris, France

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                                                                                                   inning such accolades            too, as a member of the technical              the firm has also made a significant
                                                                                                   as the Citywealth                committee. One of Kate’s other key          success of the gardening and
                                                                                                   Magic Circle award               interests is acting as a local adviser to   environmental initiative ‘Little Green
                                                                                                   for International Law            Young Enterprise, a national education      Fingers’, the three-year-old scheme
                                                                                  Firm of the Year or the Chambers                  charity operating in Guernsey since         for children co-sponsored by Bedell
                                                                                  Europe Offshore Client Care firm of               1982, whose mission is to equip young       Cristin and Floral Guernsey, in which
                                                                                  the Year award takes a commitment                 people to succeed through enterprise        every Guernsey primary school is now
                                                                                  to excellence few can compete with.               by forging links between school and         involved. the scheme aims to give all
                                                                                  What is arguably even more impressive             industry. Locally, the scheme has brought   children, regardless of circumstances,

                                                                                  is that Bedell Cristin has achieved this          together Guernsey’s senior schools,         the opportunity to experience the joy
                                                                                  while dedicating a great deal of time to          with the aim of inspiring young people      of growing vegetables and other plants,
                                                                                  local causes and worthy endeavours.               to set up and run their own businesses,     raise awareness of where food comes
                                                                                      Bedell Cristin is an offshore law firm        as well as forging a link between the       from and of environmental issues,
                                                                                  with a growing reputation outside our             schools and the business community.         and encourage team and community
                                                                                  shores and acknowledgement within                 Kate was adviser to Guernsey’s winning      spirit through competition.
                                                                                  the community for its corporate social            team, named .ink, which ran events             ‘Little Green Fingers is about so

the scenes
                                                                                  responsibility activities. Beddell Crispin        and produced a magazine with the            much more than funding. Not every
                                                                                  established an experienced team in                aim of bringing the island’s schools        Guernsey child is lucky enough to
                                                                                  Guernsey five years ago, and has since            together. the team now goes through         have their own garden. We really

                                                                    Left: Mark Helyar lends a helping hand through
                                                                    ‘Little Green Fingers’
                                                                    Centre right: Alisdair Davidson, Mark Helyer and Kate Ovenden

                                                                                  expanded into new, larger offices.
                                                                                     A number of the partners play key              Our commitment to the local community is
                                                                                  roles beyond the day to day business
                                                                                  of the firm, being highly active in
                                                                                  working parties and professional
                                                                                                                                    not just about signing cheques for good causes
                                                                                  associations and helping to shape                 to the UK South-East regional finals.       wanted to make a difference, so that
                                                                                  new Channel Islands legislation                      Kate also finds time to be on            our less privileged children can enjoy
                                                                                  and white papers which have a real                the committee of Guernsey’s                 nurturing and watching their own
                                                                                  impact on the future of the industry.             Women in Professions, which has             plants grow,’ said Kate Ovenden
                                                                                     Instilling a social responsibility             a membership of more than 100                  ‘Our policy has always been to
                                                                                  has to start from the very top and                senior women on the island.                 look for projects with broad appeal
                                                                                  Managing Partner Mark Helyar, a leading              Alasdair Davidson, partner and           where we can foster relationships that
                                                                                  insurance and reinsurance lawyer, has             head of the firm’s Guernsey litigation      build over several years’, said Mark.
                                                                                  been at the forefront of island policy            team, has acted for most of the island’s       “Our commitment to the local
                                                                                  forming and industry debate. A regular            leading fiduciaries, fund providers         community is not just about signing
                                                                                  speaker and chair at leading industry             and banks. He is a regular speaker at       cheques for good causes – giving
                                                                                  seminars, Mark is a voting non-States             conferences and has also contributed        our professional time and choosing
                                                                                  member of the Public Accounts                     to a number of publications, including      programmes which develop skills and
                                                                                  Committee and member of the sub-                  the International Bar Association’s Anti    leave a legacy is very important to us.”

 Behind every successful business is a team of dedicated
                                                                                  committee that recently produced the              Money Laundering Forum guide on                Some Bedell Cristin lawyers also
                                                                                  contentious report on ‘Good Governance’           Guernsey. But he also believes in using     devote time to good causes further
                                                                                  adopted by the States of Guernsey.                his skills and experience to contribute     afield. Guernsey corporate and finance

 personnel but what we often overlook is the contribution busy                       two other senior partners are also
                                                                                  committed to playing a meaningful
                                                                                                                                    to the community. As the immediate
                                                                                                                                    past president of Guernsey Round
                                                                                                                                                                                lawyer Sukhvinder Chana was one of a
                                                                                                                                                                                team from the wider firm who raced up

 professionals make to our island community. In a new series of                   role in Guernsey life outside their legal
                                                                                  work. Kate Ovenden, a partner and
                                                                                                                                    table, he gives time to local community
                                                                                                                                    initiatives such as the annual Harbour
                                                                                                                                                                                the iconic Gherkin building in London
                                                                                                                                                                                – all 1,037 steps – to raise funds for the

 articles, Contact gets under the skin of leading local companies
                                                                                  corporate law specialist who joined               Carnival and raising money for charity      Christchurch earthquake appeal, to
                                                                                  the firm in 2006 after 10 years at a City         supporting projects as diverse as the       date, over £300,000 has been raised.
                                                                                  firm, sits on the marketing committee             RNLI, the Priaulx Baby Foundation,             the Bedell Cispin culture for success

 to discover how their employees’ endeavours benefit Guernsey.                    and the non-Guernsey funds working
                                                                                  group of the Guernsey Investment Fund
                                                                                                                                    Clic Sargent and the Guernsey Womens’
                                                                                                                                    Refuge. Alasdair is also the director
                                                                                                                                                                                quite clearly extends beyond the
                                                                                                                                                                                confines of its industry so if you would
                                                                                  Association – which was set up to                 of a local charity providing sheltered      like to profile what your business is
                                                                                  support the island’s growing investment           accommodation for adults with               doing for your island, please email
                                                                                  management industry. Mark is involved             learning or behavioural difficulties.       us at

52 | CONTACT | JUNE/JULY 2011 |                                                                                                                    | JUNE/JULY 2011 | CONTACT | 53
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COMPANY RPOFILE | Next Generation IT

                                                                                                                                                   we grow, we don’t move away from              access to Microsoft Word, Excel and           indexed for future retrieval and
                                                                                                                                                   those core values which is what our           an email system. Clients access their         allows staff to search documents
                                                                                                                                                   reputation is based on,’ said tom.            fully-managed system from any web-            for individual words or phrases
                                                                                                                                                      NGIt provides a wide range of              enabled PC, anywhere in the world.               ‘Recently, document management
                                                                                                                                                   It services but specialises in:                  ‘this is particularly important for        systems have adapted to provide
                                                                                                                                                   • Outsource and It helpdesk solutions         start-ups as it ensures that valuable         tight integration with e-mail software
                                                                                                                                                   • HP and Dell hardware                        capital is not tied up and also provides a    enabling e-mails to be quickly filed
                                                                                                                                                   • PC installations and rollouts               system that can flex with the business as     against a client without significantly
                                                                                                                                                   • virtualisation solutions and Storage        it grows. We monitor and maintain the         interrupting the process of sending
                                                                                                                                                      Area Networks (private clouds)             system to ensure it is always operating       and receiving e-mails,’ said Jason.
                                                                                                                                                   • Server hosting and DR solutions             in optimum condition, we backup                  ‘the new generation of document
                                                                                                                                                   • Microsoft operating                         all data and in the event of a disaster       management systems improves on
                                                                                                                                                      systems and software                       we maintain a second backup system            that by suggesting the location to store
                                                                                                                                                   • Email & document                            in a local data centre.’ said Jason.          e-mails. this level of automation
                                                                                                                                                      management systems                            ‘there are currently limitations to        increases office productivity, and
                                                                                                                                                   • Fixed and wireless network design           cloud computing, which means that as          also assists with compliance as
                                                                                                                                                   • In-depth experience in internet             a business grow in size and complexity        correspondence is saved against
                                                                                                                                                      systems and connectivity                   of its needs, then they are better off with   the relevant client file.
                                                                                                                                                   • Cisco, Checkpoint and Sonicwall             their own dedicated and more flexible            ‘It’s another fascinating
                                                                                                                                                      firewall implementation and support        system. But, the good news is that            development within It, and it is
                                                                                                                                                   • External and internal systems               all of the benefits of cloud computing        our role as It consultants to enable
                                                                                                                                                      security solutions                         are available to local businesses             local businesses to embrace It as a
                                                                                                                                                      ‘As well as providing a dependable         through a traditional outsourcing             force for good rather than a necessary
                                                                                                                                                   service, we are also very proactive. It’s     model and a private (in-house) cloud          evil, to maintain their competitive
                                                                                                                                                   not just a case of fix it and move on, it’s   using virtualisation technology’              position, increase organisational
                                                                                                                                                   about being part of the client’s team            tom believes that the future               effectiveness and contribute towards
                                                                                                                                                   and having a flexible approach – every        will see a refinement of technology           their continued future success.’
                                                                                                                                                   company is different,’ said Jason.            which will further enhance the
                                                                                                                                                       ‘the very personal service we offer       way companies operate.
Matt Hale, co-founder                                                                                                                              means that our clients get to know               ‘One example is disaster recovery
                                                                                                                                                                                                                                                What clients say
                                                                                                                                                                                                                                                  ‘Strong client relationships and
of Next Generation IT                                                                                                                              our staff and so we need to ensure            as now it’s simply not necessary for
                                                                                                                                                                                                                                                excellent personal service are the
                                                                                                                                                   that they have the knowledge and              companies to spend thousands of
                                                                                                                                                                                                                                                key to the Long Port Group. NGIT
                                                                                                                                                   experience to meet expectations.              pounds renting DR space. Resilient It
                                                                                                                                                                                                                                                shares our philosophy and we have
                                                                                                                                                   One of the biggest challenges we              systems, which can continue to work
                                                                                                                                                                                                                                                a mutually beneficial partnership.’
Just over a decade ago the use of IT was barely                                                       infrastructure, liaising with third
                                                                                                      party software providers, proactive
                                                                                                                                                   face is recruiting the right people,
                                                                                                                                                   with the right skills set and more
                                                                                                                                                                                                 even after hardware failures, mean that
                                                                                                                                                                                                 9 out of 10 invocations can be avoided
                                                                                                                                                                                                                                                Charles Billson,

recognisable, compared to its use today. Companies                                                    maintenance of their It systems, to
                                                                                                      supporting their staff on a day to day
                                                                                                                                                   importantly with the right attitude,’         altogether. to satisfy the other 10% of
                                                                                                                                                                                                                                                chairman, Long Port Group
                                                                                                                                                      the future                                 invocations, we provide an innovative
were just beginning to explore the massive impact that                                                basis. We wanted to create a unique             With the hype surrounding                  virtual disaster recovery system, where
                                                                                                                                                                                                                                                   ‘We have been using NGIT for our
                                                                                                                                                                                                                                                IT outsourcing since their inception
                                                                                                      It company, which above all is easy
IT – computers, servers, emails etc. – could have on                                                  to deal with, understands its clients’
                                                                                                                                                   cloud computing, companies
                                                                                                                                                   could be forgiven for thinking that
                                                                                                                                                                                                 we regularly take an image of each
                                                                                                                                                                                                 customer’s It systems, and restore to
                                                                                                                                                                                                                                                in 2003. During this period, we have
                                                                                                                                                                                                                                                found that they not only have the
their day to day operations...                                                                        business and is responsive to its client’s
                                                                                                      needs. this company would become
                                                                                                                                                   every organisation should be on
                                                                                                                                                   the cloud. Many organisations are
                                                                                                                                                                                                 our hosted systems at NGIt,’ he said.
                                                                                                                                                                                                    ‘In the event of a disaster, we can
                                                                                                                                                                                                                                                scope and expertise to deal with
                                                                                                                                                                                                                                                the needs of a large multinational
                                                                                                      an extension of its clients’ businesses      promoting cloud computing as the              bring the client’s It systems up in a

                                                                                                                                                                                                                                                group such as JLT but also maintain
                                                                                                      looking after all aspects of technology;     development that will fundamentally           fraction of the time taken to rebuild
                               his explosion in the use        The beginning                                                                                                                                                                    a personal approach to their
                                                                                                      someone its clients can rely on for          change the way It is used. But                their systems from scratch and
                               of It was the catalyst for       While working for Artemis, Matt                                                                                                                                                 service which is unparalleled.’
                                                                                                      good advice and reliable service.’           those in the know disagree.                   restore from tape. Clients generally
                               NGIt co-founder Matt Hale     had begun to talk to tom Heyworth                                                                                                                                                  Nick Wild, executive chairman,
                                                                                                         Matt approached his employer                 Cloud computing is simply the              take a small DR suite from us for a
                               beginning his career in It.   about the possibility of setting up an                                                                                                                                             JLT Insurance Management
                                                                                                      Artemis’ managing director Robert            provision of software and services            core team of essential workers, and
                    ‘I had always been interested in         It consultancy. tom was working as                                                                                                                                                 (Guernsey) Ltd
                                                                                                      Sinclair who supported the idea of           over the internet. this enables               we provide remote access to their
                    technology but after school I was        the lead consultant at another local
                                                                                                      establishing the new business and            organisations to flexibly buy-in specific     system for the majority of their staff         ‘Since 2004, NGIT has provided
                    guided into finance and spent six        It company, and between them,
                                                                                                      became Next Generation It’s first client.    applications, or their entire It systems,     to work from home, enabling them               an IT outsource service to Artemis.
                    years as a trust administrator. then     they shared a vision for the next
                                                                                                         NGIt now employs eight full-time          without investing in infrastructure           to make significant savings.’                  Since then we have grown as
                    a role came up which required a          generation of It company where
                                                                                                      staff including a third director Jason          ‘there are specific local challenges          NGIt also believes that electronic          an organisation and NGIT has
                    knowledge of trust and an interest in    focus on the customer is key.
                                                                                                      Connolly, and continues to grow              to widespread use of cloud computing.         document management will be                    supported us through our continuing
                    computers so I applied. Jobs like that      ‘We realised that businesses were
                                                                                                      steadily. Having recently doubled its        For many organisations, it is imperative      increasing popular as it allows                expansion, enabling us to focus on
                    simply don’t come up any more but it     struggling to understand the language
                                                                                                      office space at Sydney vane House,           that they retain control of their             the organisation of records and                our business with the reassurance
                    was perfect timing for me,’ he said.     many specialist It companies were
                                                                                                      NGIt expects to increase the number          data and that information is kept             correspondence into a single,                  that our IT infrastructure would
                       Matt spent six years as It manager    speaking, and that they wanted
                                                                                                      of employees by the end of the year.         within the jurisdiction. the risk of          centralised electronic system.                 cope with growing demand. We
                    at Saffery Champness. When the           more than just a standard break-fix
                                                                                                         ‘It’s a balancing act between growth      dealing with unfamiliar off-island               this provides the capability to             have found NGIT to be proactive,
                    management broke away to form            service. Businesses needed help with
                                                                                                      and maintaining the level of service         organisations is too great,’ said Matt.       scan paper files and correspondence,           helpful, approachable and most of
                    Artemis, Matt was one of the few         all aspects of technology to support
                                                                                                      our clients have come to expect.                NGIt provide a local solution called       and integrate with office applications         all dedicated to providing us with a
                    handpicked to move with them. His        their ongoing operations and to help
                                                                                                      NGIt has been built on providing a           Office Anywhere, where all hardware,          such as Microsoft Word and Excel               modern, safe and secure IT system.’
                    trust and It experience meant he was     them to achieve growth,’ said Matt.
                                                                                                      boutique service that is personalised        software, support and maintenance             so that all documents can be                   Robert Sinclair,
                    able to set up all of their systems to      ‘they required a more bespoke
                                                                                                      to the client. Our clients know our          is provided in Guernsey, giving each          stored together. Documents can                 managing director, Artemis Trustees
                    suit their individual needs and he       service with expert assistance with
                                                                                                      staff and so we need to ensure that as       company a shared area to store files,         be filed into a client structure and
                    stayed with them for two years.          everything from planning their It

56 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                   | JUNE/JULY 2011 | CONTACT | 57

                                                          The need for inspiring yet practical architectural
                                                          solutions has never been greater. With the
                                                          ever-increasing need for office space, and Guernsey
                                                          planning regulations recently relaxed, local architects

In safe hands                                             are rising to the challenge of creating sympathetic
                                                          office buildings that not only stand the test of time
                                                          but also retain strong design aesthetics for
                                                          generations to come. Contact meets a local business
                                                          at the forefront of this new appetite for strong
                                                          office design.

                                                               f you’ve recently driven past the            their style covers refurbishing          having built three of his own family
                                                               office development in the Grange          traditional buildings to contemporary       homes and having been involved in
                                                               and admired the stunning new              design in new builds.                       property development. this means he’s
                                                               building being erected there, you’d          the directors pride themselves on a      empathic enough to be able to assist
                                                          be forgiven for thinking a prominent           personable down-to-earth approach to        clients from this first hand experience.
                                                          architect from London had been                 client relationships. this comes across        John has 10 years’ experience in
                                                          involved in the design process. the truth      throughout the 14 strong team of interior   architectural and construction related
                                                          is that it was a local company, PF+A,          designers, 3D modelers, technologists,      positions and 10 years running two
                                                          that was responsible in the sympathetic
                                                          construction of trust Corporation’s new
                                                          headquarters, called Kings House.              As one client succinctly put it; ‘They’re great
                                                             PF+A Managing Director, Peter Falla
                                                          explains more about the prestigious new        at providing that interface between design
                                                          build; ‘We took inspiration from existing
                                                          properties in the Grange and particularly      and construction.’
                                                          Roseneath (trust Corporation’s existing
                                                          office, adjacent to the new Kings House).      technicians and site construction           businesses in London. He has a
                                                          We wanted the building to be like a            administrators, so they feel they are       particular interest in translating ideas
                                                          relative of Roseneath. We decided to put       better positioned than ever to provide      into action achieving client’s wishes
                                                          in columns as that was in keeping with         services that meet the demands of the       in the most practical of ways. As the
                                                          the Grand Classic format. the windows          most discerning client. Based in Guelles    construction industry is becoming
                                                          are also in the same proportion, which         Lane, it’s a relaxed working environment    ever more technical and regulation
                                                          has pushed up the ceiling height,              so that creative design can flourish.       compliant, John is charged with
                                                          and created a grand appearance.’                  the directors are Alex Whitmore,         monitoring PF+A’s high standards
                                                             this work is bound to get PF+A              John Hibbs and of course the                of work, whether this is through
                                                          noticed and it is this level of quality that   indefatigable Peter Falla. they each        staff development or implementing
                                                          led them to become one of Guernsey’s           have their own different styles, tastes     stringent quality control systems.
                                                          leading design practices. On less high-        and approaches. Alex has been with the         Peter has over 37 years’ architectural/
                                                          profile projects, the team has a proven        company for 15 years and particularly       construction experience, carefully
                                                          track record of achieving planning             thrives on the early design process.        building the PF+A practice. He has
                                                          success over the last 20 years. their          Conceptually he prefers to stand back       seen design and construction from
                                                          breadth of expertise means they are well       and examine any project objectively         all sides of the fence and has an acute
                                                          equipped to support clients during every       and visualise how it can be achieved        understanding of the building process.
                                                          stage of the design and build process,         rather than accomplished by trial and          the PF+A team has completed
                                                          from inception to completion. they have        error. In embracing contemporary            some remarkable commercial projects
                                                          the technical skills needed to support         design it is important to have a capacity   in recent times including Brady’s: a
                                                          the administration of the construction.        for understanding highly technical          contemporary hair salon on the town
                                                          As one client succinctly put it; ‘they’re      matters that inform the construction        sea-front in a building previously
                                                          great at providing that interface              process. Understanding the stressful        used as a luggage shop and store.
                                                          between design and construction.’              nature of the build process comes from         As is common, for many                    ➜

58 | CONTACT | JUNE/JULY 2011 |                                                                                         | JUNE/JULY 2011 | CONTACT | 59

                                                                                                                                                                                        Peter Falla,
           ➜        St Peter Port retail outlets – the space   as restoring the original building           on by a local developer.                                                    John Hibbs and
                    was very dark with daylight only           features, an open shaft was introduced.         Planning permission was sought                                           Alex Whitmore,
                    penetrating one end of the building.       this runs through three floors of the        to replace the tired bungalow with                                          Directors of PF+A
                    the solution involved implementing         building to allow light to flood the         a two-storey property more in
                    an indirect lighting scheme, which         interior. Extending upwards from the         keeping with the adjacent dwellings
                    gives the impression of daylight           reception, the three storey high space       and designed to provide luxurious
                    despite the salon’s inner location.        has a glass roof that can be opened, and     accommodation that takes advantage of

     The designs really maximised light and the sense of space,
    with bold, sculptural forms and uninterrupted lines.
                       the salon was awarded the               creates the feel of an open plan office      the far-reaching sea and island views.
                    overall Design Award at the British        space despite the differences in floor       It was important that the new dwelling
                    Hairdressing Business Awards.              level. the building also includes a          made a valuable contribution to the
                    the designs really maximised light         one-piece clear glass bridge that further    area given its prominent corner site
                    and the sense of space, with bold,         allows light to penetrate the building.      location. the successful application
                    sculptural forms and uninterrupted            Of course, the team focuses on            and build resulted in an attractive
                    lines. the illuminated glass floor is      more than commercial design.                 addition to the open market.
                    a favourite element of the décor.             Within the residential sector, PF+A          PF+A has proven adventurous
                       the glass floor theme continues         has recently worked on a large re-build      design need not be a blot on the
                    in the uber-cool offices owned by          project on the outskirts of St Peter Port.   landscape and as their commissions
                    the Partnership, an advertising and        Hill House was a sprawling bungalow          increase, Guernsey’s landmark
                    marketing agency located at the top of     with no particular architectural interest.   buildings will arguably be in safe
                    Smith Street. the agency instructed        It was also poorly positioned on the site    hands and aesthetically pleasing
                    PF+A on the refurbishment of their         and did not take advantage of the views      for generations to come.
                    four storey listed building, which was     available over the town, and the islands.
                    originally a victorian town house that        PF+A’s brief was to maximise
                    had already been converted into office     the potential of the site and in
                    space. the building layout made for        particular design an attractive
                    quite a dark environment so as well        house to be developed and sold

60 | CONTACT | JUNE/JULY 2011 |                                                                                     | JUNE/JULY 2011 | CONTACT | 61

                                                                                                                                                                                                                        The KPMG name, logo and “cutting through complexity” are registered trademarks or trademarks of KPMG International.
                                                                                                                                                                                                                        member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
                                                                                                                                                                                                                        ©2011 KPMG Channel Islands Limited, a Jersey Company and a member firm of the KPMG network of independent
Linked To                                                                                                                                                CHANNEL ISL

                 Account type: basic                                                                                           Ian Potter

                                         Ian Potter
                                         Health and Fitness Director at Kings Life

                                                                                                                                                         PART OF KPMG GLOBAL

                  A quick fire, life changing interview

                 ∆ What do you do, why did you get             making sure bottom line is growing year      and fun... at least that’s the nice bits!
                 into it and ultimately what would you         on year. I suppose our greatest challenge
                 like to achieve?                              is ensuring that we are innovative and       ∆Where is the healthiest place to
                 I am the Health and Fitness Director at       exceptional. We need to set the              eat in Guernsey? (Not Kings Life!!!
                 Kings Life. Sport has always played a         benchmark for other health clubs in what     Ed)
                 huge part in my life and I have a real        we offer and how we offer it, so that each   To answer Kings Life would be biased
                 passion for business too so my job is         and every member feels the value of that     and you probably don’t want me to say
                 extremely satisfying. I work with some        physically and financially.                  my house so I’d have to say that most                        INSURANCE   GROWTH
                 great people every day - my own staff,                                                     good restaurants such as The Auberge,
                 clients and members. I remember a             ∆ Do you or have you ever had a              Le Nautique and Da Nello’s offer some

                 comment within a school report when I         nickname?                                    great choices of fresh healthy food. It’s
                 was very young which was ‘Ian performs        Yes I still have the same ones that I have   about making good menu choices.
                 well when he is interested in a subject’.     had for years : Pots and Potsy
                 To me that means that you should                                                           ∆ In your experience, which local
                 choose a career that you are passionate       ∆ What frustrates you most about             business provides excellence in
                 about and then you will go on to achieve      the modern world?                            customer service and why?
                 great things. I am confident that I’ll be     There are many things that I would like to   My most recent experiences have been
                 running the best health and fitness club      see change but I try not to get too          at Mama’s and Papa’s within Ideal
                 within the Channel Islands and possibly       frustrated with things I have no influence   Furnishing. My wife and I are expecting
                 UK very soon. The future of Kings Life is     on. It is a shame that man continues to      our first baby and every time we have
                 very exciting. I promise.                     invent things that result in less physical   been there the young lady serving us has
                                                               exertion and foods that they brand           been very friendly and helpful as well as
                 ∆ What makes your company great?              convenient. These things are the reason      informative. When you find someone like

                 The people. This may sound slightly           for bad health and obesity. Perhaps we       that you are always happy to go back
                 cheesy to some but this is the leisure        should be more aware of how we evolved       and spend more money.
                 business. People come to us to relax,         as hunter gatherers, which resulted in
                 work out, have fun and improve their          more exercise and better food.               ∆ Which local business or
                 wellbeing. We have very welcoming staff                                                    professional deserves a pat on the
                 and a great private membership base.          ∆ Which person would you most like           back
                 Together these provide a great
                 atmosphere, fun and excitement and,
                                                               to work for or with?
                                                               I’m quite happy with who I work with
                                                                                                            There are so many local organisations
                                                                                                            that do a great job locally and others
                                                                                                                                                                                              Want to find out more?
                 let’s face it, that’s what people want in
                 life don’t they?
                                                               now. I like people who are positive and
                                                               adventurous and I am surrounded by
                                                                                                            globally too. I think it’s a credit to the
                                                                                                            island that we are able to produce so
                                                               them.                                        much talent. If I had to choose one then
                 ∆ What is the greatest challenge                                                           it would have to be Specsavers. Over
                 your company is facing today?                 ∆ What five words would your                 500 employees here and a world

                 Like any business, challenges are             colleagues use to describe you?              renowned brand can’t be bad.
                 controlling costs, increasing income and      Driven, committed, ambitious, friendly

                                                                                                                                                         PART OF KPMG
62 | CONTACT | JUNE/JULY 2011 |

                                                                                                                                                                                                                         “To succeed you have to believe

Women in business                                                                                                                                                                                                        in something with such a passion
                                                                                                                                                                                                                                              that it becomes a reality.”
                                                                                                                                                                                                                                                                                      Anita Roddick
                                                                                                                                                                                                                                                                                                               1942 - 2007

                    Guernsey Graduate                                                                           We can WiN                                               On the up
                    heads to Tanzania                                                                               When businesses look at how to attract more
                                                                                                                women to senior positions and how to develop
                                                                                                                                                                         Former Guernsey resident
                                                                                                                                                                         Rita Healy talks about
                                                                                                                                                                                                                        • You can’t network enough. You need to
                                                                                                                                                                                                                           meet people in the industry and build
                                                                                                                                                                                                                           relationships. It’s good for you but more
                       Orphaned and abandoned children in         that her time with them would have real       female employees to achieve their career goals,          moving on up in the hotel                         importantly the business you represent.
                    Tanzania will be looked after by a Guernsey   benefits. She had recognised that, ahead      many focus on how they should emulate their
                                                                                                                male counterparts in the workplace.
                                                                                                                                                                         industry.                                         Involve yourself in committees and
                                                                                                                                                                                                                           associations and learn as much about
                    graduate this summer thanks to Women in       of her starting full-time employment in                                                                   As a child I loved staying in hotels. It
                    Professions.                                  September, this summer provided her with          Barclays Wealth Head of Wealth Advisory in                                                             the industry and community as
                                                                                                                                                                         was always a huge treat. So, I did hotel
                       The organisation, which provides           a once in a lifetime opportunity to help      Guernsey, Julia Church, says that women (and                                                               possible.
                                                                                                                                                                         management at university and then
                    networking and support for professional       those less fortunate than herself. We hope    men) should work to their ndividual strengths,.                                                         • You have to work hard and put in the
                                                                                                                                                                         travelled to Japan where I worked in large
                    women in the Bailiwick of Guernsey,           that Michelle’s time with her chosen              ‘In all the roles that I have held, in the finance                                                     hours. There’s no way around it. That’s
                                                                                                                                                                         hotels, learnt the language and studied
                    offered £1,000 to enable a local woman        charity will provide her with some            and recruitment industries, I have always focused                                                          why you need to be doing something
                                                                                                                                                                         the culture. I spent a brief time in Europe
                    between the ages of 18 and 25 the             invaluable skills for her future,’ said Ms    on doing my job to the best of my ability. The fact                                                        you love because you’ll be doing a lot of
                                                                                                                                                                         and a couple of summers in Guernsey at a
                    opportunity to broaden their skills by        McMillen.                                     that I am a woman has never made a difference.                                                             it!
                                                                                                                                                                         town hotel. After coming back to Australia,
                    working with a voluntary organisation.           Miss Pearce, 21, will spend five weeks     Too often women compare their abilities to                                                              • Don’t be afraid to ask if you don’t know.
                                                                                                                                                                         I started working for a small hotel - The
                       ‘The aim of the bursary was to provide a   working with Forever Angels, a UK             their male counterparts, when actually each                                                                Being the newest and youngest general
                                                                                                                                                                         Savoy Park Plaza in Melbourne.
                                                                                                                are individuals with different skills and different                                                        manager in a hotel, I had a lot of
                    young local woman with the opportunity to     registered charity, which runs a home in                                                                  That’s when I decided I liked working in
                                                                                                                perspectives,’ said Julia, who joined Barclays                                                             questions. By not asking people with
                    develop and broaden very important life       Tanzania for orphaned and abandoned                                                                    smaller, more personal hotels - you feel
                                                                                                                Wealth, Wealth Advisory in February.                                                                       experience I wouldn’t have succeeded
                                                                  children up to the age of five years old.                                                              like you’re a person, not a number. I was
                                                                                                                    The 47-year-old said, however that there are                                                           the way I have.
                                                                     ‘My family is from Zimbabwe and I spent                                                             also exposed to different facets of the
                                                                                                                initiatives that can be employed to help both                                                           • Don’t be too far removed from the
                                                                  holidays there as a child and I can always                                                             business and became multi-skilled in a
                                                                                                                women and men achieve their goals.                                                                         operations of the business. There are
                                                                  remember seeing children on the streets                                                                variety of areas - something that is rare in
                                                                                                                    ‘Barclays Wealth will this year celebrate the                                                          some general managers who aren’t
                                                                  who were desperate for help. I was                                                                     larger hotels.
                                                                                                                second anniversary of its Women’s initiatives                                                              interested in the day-to-day running of
                                                                  powerless at the time but am now in a
                                                                                                                Network (WiN), which aims to develop and                 What has been the biggest challenge               their hotel. I think you’ve got to know
                                                                  position to return to Africa and make a
                                                                                                                encourage the members of our local female                so far?                                           what’s going on with hotel guests and        on both a business and personal level. He
                                                                  small difference,’ she said.
                                                                                                                workforce to achieve their full potential. Barclays         I’ve worked for a number of hotels and         staff. It’s all part of good customer        has these visions that seem impossible,
                                                                     Former Grammar School student Miss
                                                                                                                Wealth recognises the benefits of gender diversity       venues at middle management level, but            service.                                     yet always succeeds in turning them into
                                                                  Pearce, who is about to graduate from the     and as such, WiN is not a female-only network            my big break came when I landed the            What motivates you?                             reality. More importantly my parents have
                                                                  University of Edinburgh, said Forever         - it also has male members. In addition to               position of general manager at Hotel              I love being surrounded by successful        been a huge influence on me and so has
                                                                  Angels had really impressed her.              providing support, the group acts as a decision-         Lindrum. That was three years ago and I        people and learning from the people I work      my husband Edward, who keeps me totally
                                                                     ‘The organisation not only acts as a       making body and runs events that support its             was 26 at the time.                            with - both in the hotel and on an industry     sane.
                                                                  home but also a stepping stone as they        workstreams.’                                               Hotel Lindrum is a boutique hotel and       level. I also get to meet people from all       How do you stay on top of it all
                                                                  aim to help these youngsters find                 Julia has worked in the finance industry for         the owners were looking for an outgoing,       over the world, people who are the              and focused?
                                                                  permanent homes where they can be             more than 15 years, and for the last five years,         hands-on manager to run the operation as       organisational forces behind hotels and            Every now and then I have to take a
                    skills which will be so invaluable in their   happy and thrive. That was very important     having sat on the board of her previous employer,        well be involved in the sales and              airlines, for example.                          step back. I find that it really helps me to
                    future careers. We were extremely             to me as it considered the children’s         said that it is important for women who want to          marketing, and PR - not something that            Basically I enjoy being part of a team. I    stop being so hands-on all the time and try
                    impressed by the standard of applicants       futures. I am very excited by the prospect    raise a family to be able to return to work and          happens in most hotels, where there is an      want to have fun and get the most out of        to look at the bigger picture. When you’re
                    and there is no doubt that Guernsey has       of helping this charity with their amazing    continue in their chosen career path.                    established hierarchy and a traditional        the work I do. I also have certain goals I      caught up in the details, you can’t see
                    some excellent bright stars who will be       work and can’t wait to get to Tanzania and        ‘Barclays Wealth is a leader in terms of paid        style of management.                           want to achieve and that is a huge              what are the important things that need to
                    leading women of the future,’ said WIP        do what I can to help them,’ she said.        maternity leave on the island. Broadly, if you              It’s been a huge learning curve. I was      motivation. There are things I’d like to do -   be done. You can end up creating more
                    president Fionnuala Carvill.                     On her return Miss Pearce will share her   are an eligible employee you will receive up to          there for a year before Lindrum opened         maybe create my own boutique hotel one          work for yourself if you’re not careful.
                       Applications were considered by a panel    experience with Women in Professions          26 weeks maternity pay, which includes any               and was involved in the early stage            day or become more involved on a broader           I find that exercise helps me to stay
                    comprising of Ms Carvill, WIP legal counsel   members.                                      statutory pay, in an amount equal to your                decision-making in terms of design and         scale with tourism/event marketing.             sane too. I try to go for a run or go to the
                    Elaine Gray and Magistrate Cherry                ‘We hope Michelle enjoys every minute      total fixed pay. We will further enhance your            layout. It’s been one of the hardest things       Who are your mentors? Any                    gym five times a week. You also need
                    McMillen who, after interviewing a            of her time with Forever Angels and can’t     maternity pay by an amount equivalent to UK              I’ve had to do in my career - but also the     inspirational books or people?                  downtime away from work. The time I
                    shortlist, chose medical student Michelle     wait to hear all about it when she returns    statutory pay from the 27th week to the 39th             most rewarding.                                   There is also my former boss, David          spend with my husband and friends who
                    Pearce as the winner.                         home,’ said Ms Carvill.                       week of your maternity leave, if you are living
                                                                                                                                                                            What is your top strategy for success?      Marriner, a Melbourne property developer,       aren’t in the industry is really what I look
                       ‘Michelle was an excellent candidate          More information about Forever Angels      in the Channel Islands. Women who choose
                                                                                                                                                                            I’ve got a couple of strategies:            who is an inspirational person to work with     forward to the most
                    and it was obvious that she had               can be found at         to start a family are supported and are able
                    researched her chosen charity to ensure                                                     to return to their role or a similar role at the
                                                                                                                end of their maternity leave,’ she said.

64 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                                           | JUNE/JULY 2011 | CONTACT | 65
                                                                                                                                          COMPANY PROFILE | Montagu Evans Channel Islands


                                                                              What do Guernsey’s Regency Court and London’s Hampton Court
                                                                              Palace have in common? Apart from the name and the royal
                                                                              connotation, they’re both managed in some part by a Guernsey property
                                                                              company which has quietly gone about its business since forming in 2009.
                                                                              With a recent move to Smith Street offices and a status as Guernsey’s
                                                                              largest commercial property agency, Montagu Evans Channel islands
                                                                              (MECI) should be the talk of the town, as Jon Taylor reports.

Local expertise.            Mourant Ozannes is one of the leading offshore

                            law firms. We advise on the laws of the Cayman
International reputation.
                                                                                         ampton Court Palace was built by Henry vIII       atmosphere of history deafening.
                            Islands, Guernsey and Jersey.                                but has witnessed monarchs come and go over          Wren’s burden has become one Guernsey business’s
                            We have more top tier legal directory* rankings              the centuries so you can imagine the weight of    most interesting properties on a portfolio that stretches
                                                                                         responsibility Christopher Wren shouldered        the length and breadth of Britain and beyond. Montagu
                            than any other offshore law firm.                 when commissioned to design additions to the buildings.      Evans has chosen to speak in whispers about its success
                            *CHAMBERS, IFLR, LEGAL 500                        Wren, the architect of St. Paul’s Cathedral, described       to date but a move into the heartbeat of Guernsey is about
                                                                              how he would speak in whispers because he felt the           to change all that.
                            To find out more visit                                                                                                                                           ➜

                                                                                                                                                          | JUNE/JULY 2011 | CONTACT | 67
COMPANY PROFILE| Montagu Evans Channel Islands

               ➜       You may have noticed the name on
                    commercial property notice boards
                                                                   the commercial property market,
                                                                   something that has not been readily
                                                                                                                Glategny Esplanade. However, this
                                                                                                                management work is not just restricted      MECI has embraced the                                              Case study
                                                                                                                                                            need for a locally qualified
                    throughout the island but how many             available before the creation of the         to offices, MECI is also responsible
                    of you know that the company that              Channel Island Property Fund Limited.        for retail, hospitality and industrial                                                                                      Jersey – Marks and
                    has been advising the trustees of                 It is this appreciation of the long-      sites throughout the Channel Islands.
                    the British Museum on their World
                    Conservation and Exhibition Centre
                                                                   term game that has established MECI
                                                                   at the forefront of the UK commercial
                                                                                                                   Guernsey’s largest commercial
                                                                                                                property company, arrived in the island
                                                                                                                                                            workforce, doubling                                                             Spencer, King Street
                                                                                                                                                                                                                                            A 40,000 sq ft flagship store,

                                                                                                                                                            its team in 2010
                                                                                                                                                                                                                                            managed by MECI on behalf of
                    and also Historic Royal Palaces on             property scene. It has been a studied        with encouraging credentials. Montagu
                                                                                                                                                                                                                                            private clients since 2007.
                    access improvements at Hampton                 approach that has led to the company         Evans LLP has a reputation in the UK
                    Court is also responsible for managing         opening an office in the Channel             as a highly skilled and professional
                    approximately 425,000 sq ft of office          Islands. We haven’t needed to shout          practice and this has been achieved
                    space in the island. this excludes the         about our existence but our move into        by providing their clients with expert      making them more energy efficient through the upgrading                         Bond Street, London – Piaget
                    buildings they manage in the industrial,       offices in town will allay any fears that    advice, and high-level counsel on           of equipment and refurbishment to bring in the latest energy                    Swiss luxury watch maker,
                    retail and leisure fields as well as Jersey.   we’re only in it for the short term.’        commercial viability and potential          efficient technology to meet international standards.                           Piaget, instructed MECI to
                       MECI is responsible for the most               ten years is hardly short-term but        returns on investment across a broad           Another challenge facing the commercial property sector
                                                                                                                                                                                                                                            acquire a flagship store on
                    prestigious buildings in Guernsey’s            MECI has been working in the Channel         spectrum of commercial property.            is trying to make available an appropriate supply of office
                    business community, its tenants are            Islands’ commercial property sector             the company’s heritage lies in                                                                                           London’s Bond Street in 2010.
                                                                                                                                                            accommodation over the next few years, but this, in tony’s
                    some of the best known names on                for over a decade now. the principle         traditional strengths of valuation,         opinion, has to be of the right type, in the right place and
                    the island and within these buildings          activity has been advising banks             town planning, rating and compulsory        to the right specification. Finally, how do we solve the
                    there are roughly 3,800 people                 on their lending to developers and           purchase but over the years the             perennial problem of parking? ‘the challenge is not just how
                    working. this is somewhere in the              landlords but it has also undertaken         company has expanded successfully                                                                                           Guernsey – Glategny Court
                                                                                                                                                            to satisfy the need for more parking, but to make the use of car
                    order of 1/3 of the island’s working           a considerable number of investment          into commercial agency, investment                                                                                          The island’s newest and most
                                                                                                                                                            parking more efficient by maximising its usage and getting
                    population in the finance sector               transactions, land sales and been            and development consultancy and                                                                                             prominent office building,
                                                                                                                                                            companies to be more flexible in their attitudes,’ he said.
                    and its supporting businesses.                 involved in the negotiation and              is now one of the foremost firms of                                                                                         Glategny Court, recently reached
                                                                                                                                                               Reassuringly, MECI has embraced the need for a locally
                       the facts presented seem deafening          determination of rent reviews.               chartered surveyors in the country.                                                                                         practical completion. Totalling
                                                                                                                                                            qualified workforce, doubling its team in 2010, and with
                                                                                                                                                                                                                                            60,000 sq ft it has been let by
                                                                                                                                                            its wealth of knowledge is developing a remarkable
                                                                                                                                                            local team of surveyors and property professionals                              MECI to the GFSC, Collas Crill and
                                                                                                          Jersey – 21 Seaton Place (far left)                                                                                               Investec. It remains within MECI’s
                                                                                                                                                            which has advised companies back in the UK. For
                                                                                                          Ogiers recently moved into Jersey’s newest                                                                                        portfolio of managed buildings.
                                                                                                                                                            example, MECI recently acquired for the Richemont
                                                                                                          headquarter office building. MECI manage
                                                                                                                                                            Group a unit on Bond Street, which will now trade as
                                                                                                          part of this investment building on behalf of                                                                                     Guernsey – Regency Court
                                                                                                                                                            Piaget. Being in the prime part of this iconic shopping
                                                                                                          its new owners, the Channel Islands Property                                                                                      Regency Court has been managed
                                                                                                                                                            destination will complement Richemont’s other brands
                                                                                                          Fund Limited, following its acquisition                                                                                           by MECI since 2004. All 60,000
                                                                                                                                                            which include Cartier, van Cleef and Mont Blanc.
                                                                                                          by the Fund at the end of 2010.                                                                                                   sq ft remains fully let to its original
                                                                                                                                                               therefore, the buyout has been a positive
                                                                                                                                                            experience for those who had been with Jones &                                  tenants, which include Schroder’s,
                                                                                                          Guernsey – Dorey and Martello Courts,                                                                                             Butterfield Bank, Barclays Wealth,
                                                                                                                                                            Partners for a number of years. Director and chartered
                                                                                                          Admiral Park (left)                                                                                                               IAG and Deloittes. The building
                                                                                                                                                            surveyor Jane Archard believes the experience MECI
                                                                                                          Two headquarters office buildings of 90,000       brings to the Channel Islands is invaluable.                                    is now owned by the Channel
                                                                                                          sq ft occupied by ABN Amro and Kleinwort             ‘We can now call on approximately 200 professionals                          Islands Property Fund Limited, for
                                                                                                          Benson. Both buildings have been managed          across the UK practices. We can offer banks, developers,                        whom MECI is managing agent.
                                                                                                          by MECI since 2005. It has also advised           landlords, trust companies and asset managers expert
                                                                                                          on the 2008 and 2011 rent reviews.                advice on UK property and they can now obtain this                              Guernsey – Cenkos CI,
                                                                                                                                                            advice direct from our new town office,’ she said.                              Market Buildings
                                                                                                                                                               ‘tony is certainly unique to the island and we’re fortunate                  In 2010, Cenkos CI appointed
                    and you wonder why more of us                     In 2009 Montagu Evans made the               the company has assisted with            to have such an unrivalled and highly qualified property                        MECI to source them new office
                    don’t appreciate who this business is.         leap to a permanent Channel Islands’         the development of award winning            professional over here,’ said associate director Zoë Gardiner.                  premises for their expanding
                    tony Rowbotham, Montagu Evans’                 base by purchasing Guernsey’s leading        buildings both in London and                   tony, it turns out, is a qualified arbitrator for the                        company. Once offices were
                    Managing Director, explains why                commercial property agent Jones &            throughout the UK and currently             Royal Institute of Chartered Surveyors and can act either                       located within the Market
                    the Channel Islands has been such              Partners. But why Jones & Partners?          provides strategic advice in creative       through them or privately to assist and guide with dispute                      Developmen, MECI acted on
                    a success story for his company.                  ‘the attraction for us was the            regeneration schemes that are changing      resolutions for rent reviews and lease renewals.                                behalf of Cenkos to negotiate
                       ‘the Channel Islands is a very              predominance of management work              the faces of inner cities. However,            ‘We carry substantial levels of professional indemnity                       and agree the lease terms.
                    exciting jurisdiction in which to work.        associated with the company. Jones           how has this ‘strategic thinking’           insurance which we know is a great attraction                                   Following on from this, MECI
                    Occupational property is always                & Partners was focused entirely on           manifested itself in Guernsey?              to those banks wishing to lend into the property                                project managed the fit out
                    in demand, whether it is through               commercial property, not residential,           ‘the challenge of rising energy prices   market, and our advice is supported with research                               of the new premises.
                    a leasehold or freehold route and              and the company possessed a diverse          and usage increasing, through ever          into rental trends and capital yields,’ said Zoë.
                    the office sector in particular has in         and loyal client base,’ explained tony.      increasing amounts of It and a desire          As Guernsey’s commercial landscape has adapted during                        Guernsey – The Little Theatre
                    recent years seen the construction of             Montagu Evans now manages in              for air-conditioning, means costs for the   recent times to accommodate a diverse range of industry, it’s                   Site, St Peter Port
                    some substantial and architecturally           excess of 1,000,000sq.ft of prime            occupier are rising. On new buildings
                    interesting buildings as headquarters          commercial accommodation across              we are working with developers and
                                                                                                                                                            reassuring to know a vastly experienced property practitioner
                                                                                                                                                            is quietly establishing routes in the Channel Islands to help        The        In 2010 this historically interesting
                                                                                                                                                                                                                                            site for St Peter Port was offered
                    for the finance sector. Not only does
                    this present opportunities for us
                                                                   both Guernsey and Jersey including
                                                                   trafalgar Court, Regency Court, Dorey
                                                                                                                architects to bring in the latest energy
                                                                                                                saving technology for heating and
                                                                                                                                                            manage all aspects of commercial property from investment
                                                                                                                                                            through to rent reviews and everything in between.                  Little      for sale. MECI successfully
                                                                                                                                                                                                                                            negotiated the acquisition of
                    as a business, in the management
                    sector but has also led us to set up
                    a property investment fund, jointly
                                                                   Court and Martello Court, Carey
                                                                   House and HSBC House. Added
                                                                   to this will be 60,000sq.ft of prime
                                                                                                                cooling as well as lighting,’ said tony.
                                                                                                                   Of equal importance is perhaps
                                                                                                                how Montagu Evans is dealing
                                                                                                                                                                                                                                Theatre     the freehold interest of the site,
                                                                                                                                                                                                                                            on behalf of a private client.
                    with Cenkos CI Limited, to allow               development under construction               with current buildings and those of
                    investors to get directly involved in          along the Salarie Corner end of              historical important to the island,

68 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                              | JUNE/JULY 2011 | CONTACT | 69
 Guernsey Chamber of Commerce Directory of Members                                                           Guernsey Chamber of Commerce Directory of Members

                                                                                                             CONTACT                COMPANY NAME                 TEL            CATEGORY                   EMAIL                              WEB

Private members                                                                                              A
                                                                                                             Ms Lauren Smyth        !OBAC                        07766 518091                     
NAME                                                      TEL No         EMAIL                               Mr Martin Thwaite      2E2                          737000         COMPUTING                     
Mr Bob Bartlett                                           264757                  Mr Sean Martin         2mi FINANCIAL SERVICES LTD   726277         FINANCIAL SERVICES             
Mr Peter Budwin                                           716134                Mrs S Lesbirel         A 1 DISTRIBUTORS LTD         748433         CLEANING SUPPLIES 
Ms Fionnuala Carvill                                                              Mrs Louise Hall        A O HALL ADVOCATES           723723         ADVOCATES             
Mr R M Chilcott                                           265699               Ms Viola Nyari         A+ ACCOUNTING LTD            246404         ACCOUNTANTS       
Mr Mike Collins                                           243434               Mr Jamie Falla         ABM LTD                      728886         ARCHITECTS              
Mr Robert Cooney                                          256720                 Mr Graham Thoume       ABN AMRO                     751000         BANKING           
Mr Roger Dadd                                             245401                      Mr Wayne Bulpitt       ACTIVE GROUP LTD             711822         FINANCE            
Mr Rupert Dorey                                           230711
                                                                                                             Mr John Judge          ADAM & COMPANY INT LTD       715055         BANKING           
Miss Deirdre Dudley - Owen                                267472                      Mr Derek Knowles       ADMIRAL TRAINING &
                                                                                                                                    DEVELOPMENT CORP             251095         TRAINING          
Dep Gloria Dudley - Owen                                  267472
                                                                                                             Ms Georgette Scott     ADVANTAGE HR                 730737         CONSULTANTS            
Mr Fergus Dunlop                                          07781 117980
                                                                                                             Adv Mark Ferbrache     AFR ADVOCATES                743999         ADVOCATES            
Mr Tim Earl                                               266562
                                                                                                             Mr M Parr              AIRCRAFT SERVICING GSY LTD   265750         ENGINEERING       
Mr Julyan Gardener-Wheeler                                266188
                                                                                                             Mr Ian Campbell        AIRTEL-VODAFONE LTD          230030         TELECOMS          
Mr Mike Garrett                                           258227
                                                                                                             Ms Kari Longan         ALBANY CHAMBERS              715105         ADVOCATES         
Deputy John Gollop                                        715099
                                                                                                             Mr Anthony Holt        ALBANY TRUSTEE COMPANY LTD 724136           ADMINISTRATION      
Mr Ken Gregson                                            266375
                                                                                                             Mr Bruno Kay-Mouat     ALDERNEY SHIPPING CO LTD     724810         SHIPPING          
Mr Stephen M Jones                                        235851
                                                                                                             Mr Christopher Fish    ALLIANCE CASH & CARRY LTD    246827         WHOLESALE         
Mr Ronald Knight                                          715150
                                                                                                             Mr D C Carre           ALLIED HEATING (1994) LTD    249292         BUILDING          
Mr Jan Kuttelwascher                                      726312
                                                                                                             Mr David Ingrouille    ALPHA ESTATES LTD            729891         ESTATE AGENTS       
Ms Frances Lemmon                                         264187
                                                                                                             Mr Jason Hunt          ALTERNATIVE SOLUTIONS LTD    701234         COMPUTING                      
Mr Richard Lord                                           700688
                                                                                                             Mr Chris Leach         AMALGAMATED FACILITIES       252111         PROPERTY          
Deputy Rhoderick Matthews                                 729642
                                                                                                             Mr Dennis Steer        AMYSONS (1978) LTD           245713         RETAIL
Mr Nick McCathie                                          266808
                                                                                                             Mr Richard Ogier       ANNANDALE LTD                253088         BUILDING          
Ms Carla McNulty Bauer                                    723276
                                                                                                             Ms Anne Drury          ANNE DRURY                   722113         RETAIL            
Mr Andy Morgan                                            258451
                                                                                                             Mr John Le Prevost     ANSON GROUP LTD              722260         FUND MANAGEMENT   
Mr Steve Park                                             247592
                                                                                                             Ms Denise Fallaize     APAX PARTNERS GUERNSEY LTD 810000           FUND MANAGEMENT   
Mr Tim Robins                                             256625
                                                                                                             Ms Gina Le Prevost     AP GROUP LTD                 715757         EMPLOYMENT          
Mr Norman Silvain                                         242173
                                                                                                             Mr David Clark         APPLEBY                      755600         ADVOCATES         
Mr Jeremy C S F Smithies                                  246675
                                                                                                             Ms Tracey Van Zanten   AQUARIUS ACCCOUNTING
                                                                                                                                    SERVICES LIMITED             715611         ACCOUNTANTS       
Mr John Stares                                            232790
Deputy Martin John Storey                                 736917               Mr G P J Wilson        AQUA-STAR LTD                244550         MARINE               

Mr Carl Symes                                             724290               Mr Jonathan Skillet    ARBORCRAFT LTD               265296         GARDEN/LAND       

Deputy Jenny Tasker                                       701528              Mr David Archer        ARCHER                       265650         MANAGEMENT CONSULTANCY

Mrs Gillian Tidd                                          258402              Mr Bryan Smitheram     ARCHIVIST                    251484         ARCHIVE SERVICES  
                                                                                                             Ms Sarah Nicholls      ARDEL HOLDINGS LTD           723573         TRUST & COMPANY ADMIN
Mr Jeff Vidamour                                          264934
Mr Tony Webber                                            07781 166349             Mr Stuart Place        ARGYLL INVESTMENT SERVICES LTD 740044       FUND MANAGEMENT   
                                                                                                             Mr Hugh S E Roe        ARROWSMITH MARLOWE LTD       728801         CLEANING CONTRACTORS
Mrs Ann – Margaret Whitaker                               700386
                                                                                                             Mr Robert Sinclair     ARTEMIS TRUSTEES LTD         729466         FINANCE                 
Mr Greg Yeoman                                            234053
                                                                                                             Mr Tim Booth           ASA RECRUITMENT              711133         EMPLOYMENT         

                                                                                                             Mr A D W Mackenzie     ASHTON & DENTON PUB. CO      735461         PUBLISHING        
                                                                                                             Mr Gary Naftel         ASLETT NAFTEL                736441         ARCHITECTS and surveyors  

                                                                                                             Mr Patrick Wheeler     ATLANTIS MARINE LTD          258514         MARINE             
                                                                                                             Mr David Thompson      ATLAS CONSULTING GROUP       730500         CONSULTANCY          

                                                                                                             Mrs Gee Marsh          AU CAPRICE                   729721         RETAIL            
                                                                                                             Mr Malcolm Coupar      AURIGNY AIR SERVICES         266444         AIRLINES                 

                                                                                                             Mr Nick Martel         AVANT GARDEN GUERNSEY LTD    230566         RETAIL               

                                                                                                             Ms Ilze Alka           AVENUE FLOWERS & DESIGN      724442         RETAIL             
                                                                                                             Mr Arthur Pugh         AWS DESIGN & SIGN GROUP      728283         SIGNS                   

70 | CONTACT | JUNE/JULY 2011 |                                                                                                                                           | JUNE/JULY 2011 | CONTACT | 71
 Guernsey Chamber of Commerce Directory of Members                                                                                                           Guernsey Chamber of Commerce Directory of Members

CONTACT                COMPANY NAME                   TEL      CATEGORY                  EMAIL                                  WEB                         CONTACT                 COMPANY NAME                         TEL            CATEGORY                   EMAIL                                     WEB

B                                                                                                                                                           C
Mr Michael Penney      B & Q (RETAIL) LTD             713005   RETAIL                                                        Mr A Bran               CARPET SELECTION CENTRE (C.I.) LTD   725156         RETAIL            

Mr Barry B Singleton   B & S BUILDERS                 240138   BUILDING                                                                                     Mr P Freeman            CATHERINE BEST                       237771         JEWELLERS                   

Mr B J Le Prevost      B K S LTD TRADING AS BEEKERS 242488     RETAIL                                                              Mr Ken Le Page          CDS LTD                              235631         MERCHANT          

Adv Simon Howitt       BABBE                          713371   ADVOCATES                           Mrs Allison Forman      CELARO LTD                           724721         RETAIL            

Mr Tony Crawley        BANK JULIUS BAER & CO LTD      726618   BANKING                     Mr Carl Ceillam         THE CHAIN LIMITED                    257008         COMPUTING         

Mr Andrew Dempster     BANK OF CYPRUS (CI) LTD        716026   BANKING                                         Mr Martyn Mahe          CHANDLER BACKER & CO                 254550         ACCOUNTANTS                

Mr Ken Gibbs           BANK SARASIN (C.I.) LTD        739800   BANKING                                                        Mr B M Thomson          CHANNEL INSURANCE BROKERS LTD        726971         INSURANCE         

Mr Garry Dayes         BARCLAYS WEALTH                755367   BANKING               Mr John Litchfield      CHANNEL ISLAND CERAMICS              234000         DISTRIBUTION        

Mr Richard Bellis      BARING ASSET MANAGEMENT        743330   INVESTMENT ADVISERS                Mr Stuart Ayres         CHANNEL ISLAND DATA SERVICES LTD 720028             DEBT RECOVERY       
Mr Martyn Torode       BARRAS CAR CENTRE LTD          249915   MOTOR GARAGE                                           Mr Derek Tomlin         CHANNEL ISLAND POSTAL BID SALES      727353         MAIL ORDER        
Mr Jamie Falla         BAS MOOARC                     728886   ARCHITECTS                               Mrs Susie Andrade       CHANNEL ISLANDS SKILLS ACADEMY 244904               TRAINING                             
Mr Peter Baudains      BAUDAINS TRADE SUPPLIES        248822   MERCHANT                                   Mr Andrew Deane         CHANNEL ISLAND TOYS                  723871         EMBROIDERERS            
Mr Paul Burnard        BDO LIMITED                    724561   ACCOUNTANTS                             Mr Colin Macleod        CHANNEL ISLANDS CO-OPERATIVE 245802                 RETAIL            
Mrs Annie Zunino       BEDELL CRISTIN ADVOCATES       812812   ADVOCATES                                          SOCIETY LTD
                                                                                                                                                            Mr N Robert             CHANNEL ISLANDS MOTOR FACTORS LTD 248411            MOTOR GARAGE                     
Mr G Macrae            BEGHINS SHOES LTD              720981   RETAIL
                                                                                                                                                            Ms Gillian Smart        CHANNEL TELEVISION LTD               241888         TELEVISION BROADCASTING
Mr Colin E Langlois    BEST BOOKS LTD                 253332   BOOK KEEPING               
                                                                                                                                                            Mr Toni Clayton         CHANNEL WELDERS LTD                  246262         ENGINEERING       
Mr Chris Betley        BETLEY WHITEHORNE              725115   ADVERTISING&MARKETING   
                                                                                                                                                            Mr Brian Rice           CHARLES LE QUESNE (GUERNSEY) LTD 714193             BUILDING                    
Mr Phil Le Cheminant   BLACK HORSE OFFSHORE LTD       710411   FINANCE         
                                                                                                                                                            Mr David Corson         CHATEAUX ESTATE AGENCY LTD            244544        ESTATE AGENTS                    
Mr James Roberts       BLANCHARD BUILD SUPLLIES       822722   BUILDING        
                                                                                                                                                            Mr David Cherry         CHERRY GODFREY FINANCE LTD            711666        BANKING                  
Mr Peter Howe          BLENHEIM GROUP                 715200   ADMINISTRATION         
                                                                                                                                                            Mr David Cherry         CHERRY GODFREY INSURANCE
Mr Alan Roper          BLUE DIAMOND LTD               231100   GARDEN CENTRES                                                     SERVICES LTD                         711666         INSURANCE              
Mr Mark Nightingale    BOATWORKS +                    726071   MARINE                       Mr Philip Collinson     CHRISTIES LEISURE GROUP              724379         HOTEL & CATERING   
Mr Luke Huntley        BOOTS THE CHEMIST LTD          723565   RETAIL                                                       Mr Nick England         CIA LIMITED                          725020         FUND MANAGEMENT                        
Mr Martyn C Renouf     BORDAGE MONUMENTAL             721415   BUILDING & MONUMENTAL MASONS                                                                 Mr Roy Rogers           C I LIGHTING LTD                     728911         WHOLESALE         
                       WORKS LTD
                                                                                                                                                            Ms Claire Bosq Scott    CLAIRE BOSQ SCOTT 4 STAR SERVICES 07797 828950                            
Mr Peter Radford       BORDEAUX SERVICES (GSY) LTD 715167      FUND MANAGEMENT 
                                                                                                                                                            Mr Karl Richards        CLEGG GIFFORD & CO LTD               728987         INSURANCE                       
Mr Iain Carse          BOUGOURD FORD                  724774   MOTOR GARAGE                 
                                                                                                                                                            Mr A H G Dick-Cleland   CLELAND & CO LTD                     740205         ACCOUNTANTS       
Mr R Karim             BOULANGERIE VICTOR HUGO        714714   HOTEL & CATERING
                                                                                                                                                            Mr B H Bisson           CLIMATE CONTROLS LTD                 713588         ENGINEERING              
Miss Rowena Morris     BPP PROFESSIONAL EDUCATION 266176       TRAINING                 
                                                                                                                                                            Ms Leigh Gibbins        CLOS DE VAUL CREUX                   832527         CATERING                    
Mrs Sarah Hancock      BREHON LTD                     233009   ACCOUNTANTS          
                                                                                                                                                            Mr Adrian Flambard      CLOSE WEALTH MANAGMENT GROUP 726014                 BANKING                      
Mr Nigel Brennan       BRENNAN & CO LTD               728124   ESTATE AGENTS          
                                                                                                                                                            Mr James Blower         CLYDESDALE BANK INTERNATIONAL 754929                BANKING           
Mr Barry Le Pelley     BRIDGEWATER LIMITED            722221   ACCOUNTANTS           
                                                                                                                                                            Ms Anna Woodall         COAST MEDIA                          735450         ADVERTISING & MARKETNG          
 Mr Graham J Ford      BRITISH AMERICAN
                       TOBACCO (C.I.) LTD             726235   ADVERTISING & MARKETING                           Mr Nick Ferris          COGENT LTD                           706789         TRUST & COMPANY ADMIN   
Mr Graham Hollingsworth BRITTAIN HADLEY PARTNERSHIP   713573   SURVEYORS       
                                                                                                                                                            Mr Gareth Nicolle       COLLENETTE JONES LTD                 246324         ACCOUNTANTS                         
Mr Stephen J Jacobs    BUILDING & TECHNICAL
                       SERVICES C.I. LTD              715530   BUILDING                                                   Mr Charlie Roger        COLLINS STEWART
                                                                                                                                                                                    WEALTH MANAGEMENT                    712889         WEALTH MANAGEMENT        
Mr John Robinson       BUTTERFIELD BANK               711521   BANKING - PRIVATE 
                       (GUERNSEY) LTD                                                                                                                       Mr Steve Marie          COMPROP (C.I.) LIMITED               01534 631409   PROPERTY                                                    

Mr Stephen Ainsworth   BWCI GROUP                     728432   ACTUARY                               Mr Jan Milner           CONDOR FERRIES                       729666         FERRY OPERATOR      

                                                                                                                                                            Mr Paul Wilson          CONDOR LOGISTICS (GSY) LTD           242020         FREIGHT DISTRIBUTION

C                                                                                                                                                           Mr Trevor Cooper
                                                                                                                                                            Mr Jonathan Coyde
                                                                                                                                                                                    COOPER BROUARD LTD
                                                                                                                                                                                    COPPOLO & COYDE LTD
                                                                                                                                                                                                                                        ESTATE AGENTS
Mr Steve Smith         CABLE & WIRELESS GSY LTD       757501   TELECOMMUNICATIONS           
                                                                                                                                                            Mrs Corinne Joy         CORINNE JOY                          710615         TRANSLATOR & INTERPRETER
Mr Nick Barton         CAMPBELL & BLOESE LTD          244433   CONSULTANCY         
                                                                                                                                                            Mr Paul Elliot          CORPORATE INVESTIGATIONS             07781 106629   PRIVATE INVESTIGATORS                             www.corporateinvestigations guernsey.
Mr Andy Le Flem        CAPELLES BUILDING STORES LTD 245897     BUILDING SERVICES                                            GUERNSEY                                                                                                                  com

Mr Andre Lenormand     CAPITAL PVC BUILDING                                                                                                                 Mr Brian Castle         CRANFORD ESTATE AGENCY LTD           243878         ESTATE AGENTS                
                                                      726151   MERCHANT        
                       SUPPLIES LTD
                                                                                                                                                            Mr P Kluyver            CREAM SERVICES (GSY) LTD              246324        IMPORT/EXPORT         
Mr Eric J Caplain      CAPLAIN GLASSHOUSE             244159   BUILDING            
                       SERVICES LTD                                                                                                                         Mr A Creasey            CREASEY’S LTD                        720203         RETAIL            

Mrs Jane Duchemin      CAREY GROUP                    700300   PENSION PROVIDERS             Mr James Barker         CREATE LIMITED                       242887         ARCHITECTS            

Ms Emma Mauger         CAREY OLSEN                    727272   ADVOCATES          

72 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                                   | JUNE/JULY 2011 | CONTACT | 73
 Guernsey Chamber of Commerce Directory of Members                                                                                                                         Guernsey Chamber of Commerce Directory of Members

CONTACT                 COMPANY NAME                   TEL            CATEGORY                     EMAIL                                 WEB                              CONTACT                 COMPANY NAME                   TEL            CATEGORY                     EMAIL                                 WEB

C                                                                                                                                                                         F
Mr Roy McGregor         CREDIT SUISSE (GSY) LTD        719000         BANKING               Mr J Brache             FRAMECRAFT LTD                 254184         ART GALLERIES      
Ms Anne Bigeard         CREDIT SUISSE TRUST LTD        719100         TRUST & COMPANY ADMIN                  Ms Lisa Davey           FRENCH ACCENTS                 248500         RETAIL             

Ms Alyson Finer         CRESCENT BUILDINGS LTD         790109         COMMERCIAL PROPERTY LANDLORD                                                Mrs S Garbutt           FUEL SUPPLIES (C.I.) LTD       200800         FUEL & ENERGY DISTRIBUTION          

Mr Andrew Dyke          CRESSWELL,CUTTLE & DYKE        726461         ARCHITECTS                         Mr Alex Fuller          FULLER GROUP LTD               730702         PROPERTY              
                                                                                                                                                                          Mr Steve Vowles         FULTURA LTD                    710047         COMPUTING                      

D                                                                                                                                                                         Mr Richard Fleming

                                                                                                                                                                          Mr Paul N Briggs
                                                                                                                                                                                                  FUMOTO ENGINEERING OF EUROPE LTD 716987

                                                                                                                                                                                                  FUSION SYSTEMS LTD             721031




Mr J B Kempson          D.D.S. ARCHIVE STORAGE LTD     720113         ARCHIVE SERVICES                                                      Mrs Andrea Dudley-Owen FWS LTD                         266281         BUSINESS SERVICES                     &
Mr Tim Vidamour         DA NELLO LTD                   721552         HOTEL & CATERING               

Mr B R De Jersey

Mr Rick Garrard
                        DE JERSEY, B R

                        DELOITTE & TOUCHE LLP

                                                                      FRENCH POLISHER


Mr David Inder          DESIGN VILLAGE LTD             232773         MANUFACTURING                    Mr Richard Jones        GARENNE CONSTRUCTION GROUP LTD 254262         BUILDING                    

Mr Andreas Tautscher    DEUTSCHE BANK INT LTD          702000         BANKING                               Mr Richard Mahy         GENERALI INTERNATIONAL LTD      714108        INSURANCE           

Mrs DianaThompson       DIANA THOMPSON - NOTARY PUBLIC 730959         NOTARIES                          Ian Robinson            GENERALI WORLDWIDE
                                                                                                                                                                                                  INSURANCE COMPANY               715400        INSURANCE           
Mr Colin S Le Conte     DIGIMAP LTD                    700321         MAPPING                                           Mr Ian Gilmour          GEOMARINE LTD                   201015        ENGINEERING            
Mr Roger Seaforth       DIRECT SOCIAL SERVICES LTD                                                                                                                                                GIROSCOPE EMPLOYMENT
                        T/A DPS LOCUMS                 255588         AGENCIES                                 Lisa Allen              & PAYROLL SERVICES              729020        EMPLOYMENT                    
Mr John Nelson          DIXCART TRUST CORP LTD         723996         ADMINISTRATION                          Mr Les Bichard          GLOBAL COMPUTING LTD            817000        COMPUTING             
Mr Martyn Duquemin      DOMESTIC HEATING SERVICES                                                                                                                         Mr Kelvin Seeds         GOLDRIDGE ESTATE AGENTS LTD     715600        ESTATE AGENTS       
                        (WHOLESALE) LTD                725460         MERCHANT                          
                                                                                                                                                                          Mr Graham Scott         GRAHAM SCOTT & CO               259380        MANUFACTURING       
Mrs Mandy Trotter       DOMINION FUND MGMT LTD         734344         FUND MANAGEMENT    
                                                                                                                                                                          Mr Phil Le Roy          GRANITE LE PELLEY LTD           257610        BUILDING            
Mr Adrian Ashman        DOREY LYLE & ASHMAN LTD        258123         CONSULTANCY        
                                                                                                                                                                          Mr Dave Clark           GRANT THORNTON SERVICES
Mr Pierre J Payne       DOYLE MOTORS LTD               724025         MOTOR GARAGE                                         (GUERNSEY) LTD                  753400        ACCOUNTANTS                 
Mr Magnus Piffl         DUKE OF NORMANDIE HOTEL        721431         HOTEL & CATERING                Mr M Kilbourn           GREEN ACRES HOTEL               235711        HOTEL & CATERING         
Mr H B Sarre            DWA (ARUNDELL, D W & CO LTD)   246844         RETAIL                                  Mr Greg Forino          GREG FORINO FLOORING LTD        259989        RETAIL              

                                                                                                                                                                          Mrs C Goodlass          GRISNOIR GUEST HOUSE            727267        HOTEL & CATERING           

E                                                                                                                                                                         Ms Fiona Naftel

                                                                                                                                                                          Mrs C Roberts
                                                                                                                                                                                                  GTA UNIVERSITY CENTRE

                                                                                                                                                                                                  GUERNSEY AIR CONDITIONING




Mr Marcus Jones         E.A. CAREY (EUROPE) LTD        747751         MAIL ORDER                                 Mr P R Sandwith         GUERNSEY AUTO & ELECTRICAL
                                                                                                                                                                                                  SUPPLY CO LTD                   726644        MOTOR SERVICES&SUPPLIES          
Mr Jonathan Guillemet   EAST HARBOUR ASSOC LTD         712826         MANAGEMENT CONSULTANTS   
                                                                                                                                                                          Mr Alun Williams        GUERNSEY CAREERS SERVICE        733044        EDUCATION             
                                                                                                                                                                          Mr David Meeks          GUERNSEY COAL                   249858        MERCHANT            
Mr Chris Rowe           EFG PRIVATE BANK (C.I.) LTD    723432         BANKING                          
                                                                                                                                                                          Mr Trevor Wakefield     GUERNSEY COLLEGE OF
Ms Emma Mauger          ELM COMPLIANCE                                                                                                                                                            FURTHER EDUCATION               737500        EDUCATION                       
                        CONSULTANTS LIMITED            07781 109289   CONSULTANCY                          Mr Dave Hollingsworth   GUERNSEY CONSERVATORIES         253440        BUILDING            
Miss Danielle Collins   ERNST & YOUNG LLP              717400         ACCOUNTANTS                
                                                                                                                                                                          Mr Alan Bates           GUERNSEY ELECTRICITY LTD        200700        FUEL & ENERGY DISTRIBUTION           
Mr Paul Fletcher        E-Si LIMITED                   200388         MECHANICAL & ELECTRICAL                                    Mr John Stares          GUERNSEY ENTERPRISE AGENCY      710043        COMPANY ADVISER                      
Mr Brian Evans          EVANS & CO                     253277         OFFICE & BUSINESS EQUIPMENT          
                                                                                                                                                                          Mr Peter Niven          GUERNSEY FINANCE LBG            720071        FINANCE                 
Mr Andy Ogier           EXECUTIVE CAR SERVICES         07781 155545 TRANSPORT                 
                                                                                                                                                                          Mrs Bridget Foss        GUERNSEY FLOWERS LTD            251929        MAIL ORDER               

                                                                                                                                                                          Mr Paul Garlick         GUERNSEY GAS LTD                724811        FUEL & ENERGY DISTRIBUTION                

                                                                                                                                                                          Mr Rob Gill             GUERNSEY GLASS & WINDOW CO LTD 243535         MANUFACTURING              

                                                                                                                                                                          Mr Steve Williams       GUERNSEY HOUSING ASSOC          245530        SOCIAL HOUSING             
Adv Felicity Haskins    F HASKINS & CO                 721316         ADVOCATES                
                                                                                                                                                                          Mrs Celia Allen         GUERNSEY LIFEBOAT GUILD         720414        SERVICES            
Mr David Falla          FALLA ASSOCIATES INT. LTD      728020         ARCHITECTS                     
                                                                                                                                                                          Mr Gordon Snell         GUERNSEY OCCUPATIONAL
Mrs Hazel Hosking       FANCY THAT                     722380         HIRE                                                                                           SAFETY&HEALTH ASSOCIATION       255774        EDUCATION                  
Mr Martyn Langlois      FERRYSPEED GUERNSEY                                                                                                                               Mr Andy Ison            GUERNSEY PEARL LTD              07781138288    JEWELLERS                  
                        T/A CHANNEL EXPRESS            249094         FREIGHT DISTRIBUTION    
Mr D J Finnigan         FINIGAN & GIBSON               247290         BUILDING                                                                                            Mr T Harland            GUERNSEY PHOTOGRAPHICS          724001        RETAIL              
                                                                                                                                                                          Mr Boley Smillie        GUERNSEY POST LTD               733540        POSTAL SERVICES        
Miss Tina Quertier      FIRSTCALL RECRUITMENT LTD      714634         EMPLOYMENT                 
                                                                                                                                                                          Mr J Marquand           GUERNSEY PRESS CO LTD           240240        PUBLISHING          
Mr Terry Ferbrache      FLETCHER SPORTS LTD            724114         RETAIL             

Mrs Becky Machon        FOCUS HR SOLUTIONS LTD         728824         HUMAN RESOURCES              

Mr K Bienvenue          FOREST STORES LTD              238395         RETAIL             

74 | CONTACT | APRIL/MAY 2011 |                                                                                                                                                                                                            | JUNE/JULY 2011 | CONTACT | 75
 Guernsey Chamber of Commerce Directory of Members                                                                                                                      Guernsey Chamber of Commerce Directory of Members

CONTACT                 COMPANY NAME                  TEL            CATEGORY                  EMAIL                                WEB                                CONTACT                COMPANY NAME                          TEL      CATEGORY                     EMAIL                                 WEB

G                                                                                                                                                                      I
Mr Alan Crowe           GUERNSEY RECYCLING LTD        245402         ENGINEERING                                                  Mr Russell Isabelle    INDULGE MEDIA LTD                     740073   ADVERTISING & MARKETING   
Ms Emma Walton          GUERNSEY REGISTRY             743800         ADMINISTRATION             Mr Martin Welch        INSPIRE                               726162   CATERING & EVENTS       
Mr Mark Dravers         GUERNSEY SEA FARMS            247480         FISH FARMING               Mrs Sheila Innes       IN STEP                               720586   RETAIL                         
 Mr A R Vaudin          GUERNSEY SHEET METAL CO                                                                                                                        Mr Glyn Smith          INSURANCE CORPORATION (C.I.) LTD 713322        INSURANCE           
                        (1993) LTD                    723617         ENGINEERING     
                                                                                                                                                                       Mr Matthew Polson      INTEGRATED SKILLS (GSY) LTD           242700   TECHNICAL CONSULTANCY 
Miss Emma Cunningham GUESS WHO’S COMING
                     TO DINNER?                       722023         EVENT ORGANISER         Mr Robert Dutnall      INTERACTIVE SPORTS (CI) LTD           735900   INTERNET            
 Ms M Falla             GUILLE-ALLES LIBRARY          720392         EDUCATION                                 Mr Michael Strachan    INTERNATIONAL ASSET MONITOR LTD 716575         INVESTMENT ADVISERS           michael.strachan@international       www.internationalasset
                                                                                                                                                                                                                                             & MANAGERS                     
                                                                                                                                                                       Mr Neil Shaw           INTERNATIONAL ENERGY GROUP            715634   FUEL & ENERGY DISTRIBUTION           

                                                                                                                                                                       Mr Chris Meinke        INTERNATIONAL LAW SYSTEMS LTD         723494   MANUFACTURING             

H                                                                                                                                                                      Mr Nigel Hurford

                                                                                                                                                                       Mr Mark Levrier

                                                                                                                                                                                              INTERSURGICAL (GSY) LTD



Mr Ged Kelly            HAMILTON BROOKE               714437         ADVERTISING & MARKETING                         Mr M Cahill            INTERTRUST (GSY) LTD                  211000   ADMINISTRATION      
Miss Sally Wilkinson    HARBOUR TRUSTEES LTD          704800         TRUST & COMPANY ADMINISTRATION                       
                                                                                                                                                                       Mr Ian Clarke          INTERTRUST FUND SERVICES (GSY) LTD 211000      TRUST & COMPANY ADMIN
Mr Russell Adams        HARSCO INFRASTRUCTURE         723771         BUILDING                  
                                                                                                                                                                       Mr M Cahill            INTERTRUST INT MANAGEMENT LTD 211000           TRUST & COMPANY ADMIN
Ms Shelaine Green       HEADWAY GUERNSEY              07781 451310   CHARITY            
                                                                                                                                    headwayguernsey                    Mrs Jane A Le Maitre   INTERTRUST READS PRIVATE
                                                                                                                                                                                              CLIENTS LTD                           211000   TAX ADVISERS        
Mrs Ann Outram          HEALTHSPAN GROUP LTD          711321         MAIL ORDER                     Ms Lauren Le Feuvre    INTRANSIT LIMITED                     700066   HIRE                          
Mr John Dodsworth       HERALD PRINT                  737100         PRINTING                                   Mr Grant Cameron       INVESTEC ASSET MANAGEMENT             710404   FUND MANAGEMENT     
                        BROKERS LTD                   740000         INSURANCE                          Mr Steven Henry        INVESTEC BANK (CI) LTD                723506   BANKING             

                                                                                                                                                                       Ms Avril Galsworthy    INVESTEC TRUST GUERNSEY LTD           711500   TRUST & COMPANY ADMIN
Mr Richard J Tee        HERITAGE GROUP LTD            716000         FINANCIAL SERVICES        
                                                                                                                                                                       Mrs Helen Dyke         ISABELLE VETS LTD                     723863   VETERINARY SERVICES  
Mrs Margaret Spencer    HFL LIMITED                   722066         TRUST & COMPANY ADMIN            
Mr Jamie Ashington      HMV GUERNSEY LTD              749360         DISTRIBUTION                              Mr Chris Brock         ISLAND ANALYSIS LIMITED               716227   MARKETING               

Mr John Hodder          HODDER LANDSCAPES             238128         GARDEN & LAND PREPARATION                                                        Mrs Hannah Beacom      ISLAND COACHWAYS LTD                  720210   TRANSPORT                         

                                                                                                                                                                       Mr Richard Cowling     ISLAND ELECTRICS LTD                  263598   BUILDING            
Mr Marc Maubec          HOLESHOT LTD                  721313         RETAIL          

Mr Tim Holmes           HOLMES LTD                    728806         ARCHITECTS                                       Mr Martyn Parr         ISLAND FM LTD                         242000   RADIO STATION          

Mr Colin Druce          HOTEL & COMMERCIAL                                                                                                                             Mr Jez Ogier           ISLAND LOCK & SAFE CO LTD             714050   SECURITY INSTALLATIONS
                        LAUNDERIES LTD                247633         LAUNDRY         
                                                                                                                                                                       Mr Ian Moxon           ISLAND MARINE CRAFT LTD               249294   MARINE                   
                        GUERNSEY BRANCH               700132         MARKETING                                                                 Mr Dan Hubert          ISLAND WASTE LTD
                                                                                                                                                                                              (Skips R Us/Circuit Skips/RF Mills)   235762   SERVICES            
Mr James Whelton        HSBC BANK PLC                 717871         BANKING                   
                                                                                                                                                                       Mr P Rowe              ISLANDS INSURANCE                     710731   INSURANCE           
Mr Gary T Miller        HSBC PRIVATE BANK (GSY) LTD   710901         BANKING              
                                                                                                                                                                       Sarah Roberts-Byrne    ISLE OF SARK SHIPPING CO LTD          724059   AGENCIES            
Mrs Beverley Griggs     HSSD OCCUPATIONAL
                        HEALTH DEPARTMENT             707411         HEALTH                                                               Ms Jodie Burtenshaw    ITCHYFEET RECRUITMENT AGENCY 722817            BUSINESS SERVICES             
Mr S F Champion-Smith   HUELIN-RENOUF SHIPPING (GSY) LTD736366       FREIGHT DISTRIBUTION             Mr R Parker            ITEX (GUERNSEY) LTD                   710881   COMPUTING, IT/
Mr Julian P Hunt        HUNT BREWIN                   728236         SURVEYORS       

I                                                                                                                                                                      J
Mr Ian Brown            IAN BROWN’S CYCLE SHOP        721581         RETAIL          
                                                                                                                                                                       Mr Gerve Brazier       JACKSONS (CI) LTD                     235441   MOTOR GARAGE           
Mr Richard Lowe         ICONSULT LTD                  724924         COMPUTING       
                                                                                                                                                                       Mr Kevin Philp         J K WINDOW BLINDS                     725911   RETAIL                 
Mr Rob Crame            IDEAL CONTRACTORS LTD         249677         BUILDING        
                                                                                                                                                                       Mr Cato Johansen       JOHANSEN EXECUTIVE COACHING 736215             COACHING & MENTORING
Mr S Argo               IDEAL FURNISHINGS LTD         736249         RETAIL          
                                                                                                                                                                       Mr John Gocher         JOHN GOCHER COMPUTING                 740046   COMPUTING                        
Mr Barry Ozard          IDESIGN                       246917         DESIGN          
                                                                                                                                                                       Miss Joanna Watts      JONES WATTS LTD                       740071   ESTATE AGENTS                 
Mr R Berry              ILEX LODGE LTD                237491         HOTEL & CATERING   
                                                                                                                                                                       Mr Peter Joy           JOYS PRODUCTION SERVICES              727117   CONFERENCE ORGANISERS              
Mr Stephen Gillman      IMAGE GROUP LTD               723456         ADVERTISING & MARKETING           


76 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                                          | JUNE/JULY 2011 | CONTACT | 77
 Guernsey Chamber of Commerce Directory of Members                                                                                                                         Guernsey Chamber of Commerce Directory of Members

CONTACT                  COMPANY NAME                       TEL       CATEGORY                  EMAIL                                   WEB                               CONTACT                  COMPANY NAME                  TEL            CATEGORY                    EMAIL                                 WEB

K                                                                                                                                                                         M
                                                                                                                                                                          Mr Adrian Machon         MACHON ACCOUNTING LTD         243430         ACCOUNTANTS         
Mr Alan Tacon            K DE P GLASS LTD                   245881    MANUFACTURING    
                                                                                                                                                                          Mr Robert Read           MAPPIN AND WEBB               723621         RETAIL                       m&
Mr Angus Kemp            KEMP LE TISSIER                    253050    ACCOUNTANTS                
                                                                                                                                                                          Mr David Coleman         MARINE & GENERAL LTD          245808         ENGINEERING        
Mr Brian Rabey           KEN RABEY LEISURE EQUIPMENT        722275    RETAIL                          
                                                                                                                                                                          Mr Alan Green            MARINE ELECTRONICS LTD        253181         MARINE             
Mr John M Wilson         KENT ASSOCIATES LTD                710036    CONSULTANCY      
                                                                                                                                                                          Mr Giles Shepherd        MARKETING ASSIST LTD          08456 521922 MARKETING            
Mr Ian Walker            KINGS MILLS HOTEL LTD              257996    HOTEL & CATERING            
                                                                                                                                                                          Mr Nick Hannah           MARLBOROUGH TRUST CO LTD      713100         TRUST & COMPANY ADMIN   
Mrs Rachel Parrott       KLEINWORT BENSON                   727111    FINANCIAL SERVICES          
                                                                                                                                                                          Mr Paul Martel           MARTEL DESIGN LTD             258244         ARCHITECTURAL TECHNOLOGIST        
Mr Colin Knight          KNIGHT`S FLOORING SERVICES         714100    RETAIL           
                                                                                                                                                                          Mr P J Le Cheminant      MARTEL MAIDES ESTATE AGENTS    713463        ESTATE AGENTS           
Mr Chris Marquis         KOSANGAS (GUERNSEY) LTD            728844    FUEL & ENERGY DISTRIBUTION            
                                                                                                                                                                          Mrs Sandra Martel-Dunn MARTEL-DUNN RECRUITMENT          730565        EMPLOYMENT              
Mr Mark Thompson         KPMG CHANNEL ISLANDS LTD           721000    ACCOUNTANTS            
                                                                                                                                                                          Mr D J Chamberlain       MARTIN O’MEARA LTD            734444         WHOLESALE          

                                                                                                                                                                          Mr D Mauger              MAUGER D P ,                  265892         BUILDING           

                                                                                                                                                                                                   ELECTRICAL CONTRACTOR

                                                                                                                                                                          Mr Ray Blakely           MAYFIELD INVESTMENT S LTD     239075         ARCIVE SERVICES/PROPERTY       

                                                                                                                                                                          Mr Michael Grime         MAYSIDE RECYCLING             247599         RECYCLING           
Mr A Chambers            LA COLLINETTE HOTEL LTD            710331    HOTEL & CATERING     
                                                                                                                                                                          Mr Ian Basforth          McCATHIE ASSOCIATES LTD       714334         CIVIL ENGINEERING         
Mr S Dufty               LA FREGATE HOTEL G.S.H LTD         724624    HOTEL & CATERING        
                                                                                                                                                                          Mrs Ann Robilliard       MEDIATION SOLUTIONS           263176         CONSULTANCY        
Mr K Gallichan           LA POINTE FARM                     267169    HOTEL & CATERING         
                                                                                                                                                                          Ms Carol Harvey          MEDICAL SPECIALIST GROUP      238565         HEALTH                       
Ms Lisa Lechner          LA TRELADE HOTEL                   235454    HOTEL & CATERING 
                                                                                                                                                                          Mr Graham Thoume         MEESPIERSON (C.I.) LTD        751000         BANKING            
Mr G A Power             LA VILLETTE HOTEL & LEISURE CLUB   235292    HOTEL & CATERING 
                                                                                                                                                                          Mr F M Moon              MEESPIERSON ASSET MGMT (CI) LTD 751000       INVESTMENT SERVICES
Mr Jim Delbridge         LANGLOIS ROBERTSHAW                246668    ADVERTISING & MARKETING
                         & DELBRIDGE                                                                                                                                      Mrs Natasha Tostevin     MELODY PRESS PRINTERS         245596         PRINTING           
Mr Stephen Glencross     LAW AT WORK (C.I.) LTD             727155    BUSINESS SERVICES                     Mr Mark Gill             MERCATOR TRUST COMPANY LTD     234200        ADMINISTRATION      
Mel Norman               LE CACHE ACCOUNTING                252520    ACCOUNTANTS                                                    Ms Julia Seath           MERCURY DISTRIBUTION LTD      721122         CATERING EQUIPMENT SUPPLIERS
Mr S L Le Le Prevost     LE COIN TROPHIES                   713277    SERVICES                                                                  Miss A Collins           MICOL & PARTNERS              724136         ACCOUNTANTS        
Mr T Ingrouille          LE FRIQUET PLANT CENTRE            259220    RETAIL           
                                                                                                                                                                          Mr Tim Millard           MILLARD & CO LTD              720777         MOTORCYCLE                   
Mr David Beausire        LE MONT SAINT GARAGE               264811    MOTOR GARAGE                         Mrs Mary L Le Poidevin   MISS NOB LADIES’ INT. FASHIONS 721800        RETAIL             
Mr G Botzenhardt         LE NAUTIQUE RESTAURANT             721714    HOTEL & CATERING 
                                                                                                                                                                          Ms Toni Elderfield       MONARCH VULCANISING SYSTEMS LTD 241024       MANUFACTURING      
                         LE PAGE ROBERT W. ARCHITECTS       725239    ARCHITECTS                    
Mr Robert W Le Page      & CHARTERED SURVEYORS                                                                                                                            Mr Phil Soulsby          MONDOMUNDI                    07781 132686   RETAIL              

Mr Chris Gnapp           LEAPFROG LTD                       711188    EMPLOYMENT                             Rachel Le Flock          MONTAGU EVANS CI LTD          230070         ESTATE AGENTS        

Mr Stuart Platt-Ransom   LEGIS GROUP LTD                    726034    TRUST & COMPANY ADMIN            Mr L E Spurrier          MOORE STEPHENS                721769         ACCOUNTANTS        
                                                                                                                                                                          Mr Nello Ciotti          MORA RESTAURANT AND GRILL     715053         RESTAURANT                       
Mr M Ozanne              LES BUTTES HOLIDAY COTTAGES         266363   HOTEL & CATERING                

Mr & Mrs R T Pipet       LES COCQUERELS                     254468    HOTEL & CATERING                                                                                    Ms Serena Tremlett       MORGAN SHARPE ADMIN LIMITED 735540           FINANCIAL SERVICES      

Mr Graham Smale          LES COTILS CHRISTIAN CENTRE        727793    CONFERENCE CENTRE                    Miss Pip Bowyer          MOURANT OZANNES               723466         ADVOCATES          

Mr Michael de Garis      LES GRANGES DES FLEURS             256879    HOTEL & CATERING                                             Martin J Sandle          MS&CO                         701521         ACCOUNTANTS        

Mrs S A Paine            LES MERRIENNES SELF CATERING 263262          HOTEL & CATERING                                                           Mr Richard Bush          MSD INTERNATIONAL LIMITED     265999         CONSULTANCY        

                                                                                                                                                                          Mr Steve Le Poidevin     MUSE                          727101         CATERING             
Mr J Laine               LES VAUGRATS CAMPSITE              257568    CAMPING SITES & EQUIPMENT     

Mr Jon Taylor            LIGHTHOUSE MEDIA LTD               729949    MEDIA PRODUCTION              

Mr Gregory Robert

Mr Andrew Morley
                         LINCE SALISBURY LTD

                         LINDUM CONSULT



Mr Richard Bird          LINKS COMMUNICATIONS               248360    TELECOMMUNICATIONS         links@guernseynet                                                        Mr M Paint               N ST J PAINT & SON LTD        721096         RETAIL             

Miss Katrina Bray        LIQUID                             728841    PUBLIC RELATIONS                      Mr Clive Le Tissier      NASHCOPY C.I. LTD             712808         OFFICE & BUSINESS EQUIPMENT               

Ms Elke Schimek          LIVING ROOM LTD                    233008    ESTATE AGENTS                                Mr Robin H Smith         NERINE TRUST COMPANY LTD      701300         TRUST & COMPANY ADMIN      

Mr Mike Starkey          LLOYDS TSB OFFSHORE LTD            708023    BANKING                                                Mrs June Goater          NETWORK DIRECT LTD            701400         INSURANCE          

Mr Charles S Billson     LONG PORT PROPERTIES LTD           728721    PROPERTY                                                       Mr Matthew Hale          NEXT GENERATION I.T. LTD      746024         INTERNET/COMPUTING              

Mr Christian King        LOUVRE GROUP LTD                   727249    TRUST & COMPANY ADMIN             Mr Nick Brett            NICK BRETT PROPERTY LTD       720123         PROPERTY SERVICES        

Mr C M Lovell            LOVELL & PARTNERS LTD              723630    ESTATE AGENTS                    Mr Nigel Duquemin        NIGEL DUQUEMIN & CO LTD       233144         ARCHITECTURAL TECHNOLOGIST

Mr Andrew Ozanne         LOVELL OZANNE & PARTNERS LTD       235397    ARCHITECTS                                                     NORDBEN LIFE & PENSION        702903         INSURANCE               
                                                                                                                                                                          Mrs Sue Garrett          INSURANCE CO LTD
Mr Adam Prosser          LUCAS FREIGHT LTD                  724480    FREIGHT DISTRIBUTION                      Mr Tony Gallienne        NORMAN PIETTE LTD             245801         BUILDING                     

78 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                                            | JUNE/JULY 2011 | CONTACT | 79
 Guernsey Chamber of Commerce Directory of Members                                                                                                                          Guernsey Chamber of Commerce Directory of Members

CONTACT                COMPANY NAME                   TEL            CATEGORY                      EMAIL                                  WEB                              CONTACT                 COMPANY NAME                        TEL            CATEGORY                   EMAIL                                WEB

N                                                                                                                                                                          P
Mr C Schofield         NORMANDIE GROUP LTD            253953         INSURANCE                      chris.schofield@hepburns                                               Mr Robert Phillips      PHILLIPS R G & SON LTD              722688         BUILDING          
                                                                                                                                                                           Mr Paul J Ninnim        PJ WEB DESIGN LIMITED               230966         INTERNET          
Mr Ross Preston        NOVA INVESTMENT MGMT LTD 235335               INVESTMENT ADVISERS  
                                                                     & MANAGERS                                                                                            Mr Nigel Mann           POLAR INSTRUMENTS LTD               253081         MANUFACTURING     

Mr Tony Gallienne      NP HOLDINGS LIMITED            244383         BUILDING                                                                  Mr David Inglis         POS INTERIORS                       244718         DESIGN                 

Mr Mark Graves         NSEW                           247500         COMPUTING                                         Mr Mel Carvill          PPF PARTNERS LTD                    754951         INVESTMENT SERVICES      

                                                                                                                                                                                                   PRICE BAILEY LTD INCORPORATING 715669              ACCOUNTANTS       
                                                                                                                                                                           Mr Colin Pickard        COLIN PICKARD & COMPANY
                                                                                                                                                                           Mr Steve Le Page        PRICEWATERHOUSE COOPERS
                                                                                                                                                                                                   C.I. LLP                            752000         ACCOUNTANTS         
Mr David Willis        OAK TRUST (GUERNSEY) LTD       749273         FINANCE                    
                                                                                                                                                                                                                                                      HEALTH SERVICES & 
Mr M de Laune          OCS–ONE COMPLETE SOLUTION LTD 244048          CLEANING CONTRACTORS                            Mr Nick Guillemette     PRIME PRACTICE                      07781 156118   OFFICE SUPPLIERS

Mr Geoff Marson        ODEY INVESTMENTS (CI) LTD      743601         INVESTMENT ADVISERS                                                    Ms Julia Le Tissier     PRIME RECRUITMENT LTD               736556         EMPLOYMENT                    
                                                                     & MANAGERS                                                 
                                                                                                                                                                           Annie Le Cheminant      PROFSECONLINE.COM                   257634         ADMINISTRATION    
Ms Rosie Allsopp       OFFICE OF UTILITY REGULATION   711120         UTILITIES REGULATOR               
                                                                                                                                                                           Mr Tony Gallienne       PROJECT HIRE & SALE (GSY) LTD        242047        BUILDING          
Mr Tony Veron          OFFICE PROJECTS                234490         OFFICE SUPPLIES      

Mr Matthew Sirett      OFFICE SOLUTIONS (GSY) LTD     722992         OFFICE & BUSINESS EQUIPMENT          

                       SOLUTIONS LTD
                                                      07781 105494   CONSULTANCY                                                            Q
Mr Will Morgan         OFFSHORE CONSULTING LTD        236509         CONSULTANCY                                                                                  QUANTUM CABLING                                    DATA, VOICE & ELECTRICAL
                                                                                                                                                                           Mr Mark Addlesee                                            263224                           
Mr Steve Marshall      OFFSHORE ELECTRONICS LTD       712721         MANUFACTURING                                   INSTALLATIONS LTD                                  CABLING INSTALLATIONS
                                                                                                                                                                           Mr R J A Piper          QUANTUM-MED MARINE LTD              715399         MARINE            
Mr Peter Grange        OFFSHORE INT ADVERTISING LTD   716606         ADVERTISING & MARKETING           

Mr Gary Hill           OFFSHORE LOGIC LTD             728334         COMPUTING - SOFTWARE SERVICES               Mr Russ Fossey          QUAYSIDE LTD                        245881         RETAIL                
                                                                                                                                                                                                   QUINTESSENTIAL RELOCATION
Mr Jason Cook          OFFSHORE MONEY MARKETS (CI) LTD               720193                         BROKERS                                      Mrs Jo Stoddart                                             257200         RELOCATION SERVICES
Ms Claire Long         OGIER                          721672         ADVOCATES                           

Mrs Val Benoist        OGIER’S OF ST MARTINS          237331         RETAIL               

Mrs Clare McArdell

Ms Michelle Morley
                       OHCI LTD

                       OGH HOTEL & SPA


                                                                     HOTEL & CATERING


Mr Chris Oliver        OLIVER & COMPANY               251683         MANAGMENT CONSULTANTS             Mr P Gregory            R G FALLA LTD                       256585         BUILDING                

Mr Peter Mills         OPTIMUS GROUP LTD              755690         CONSULTANTS                Mrs Jayne Langlois      R W RANDALL LTD                     720134/5       BREWING           

Mr Shane Giles         OPUS FIDUCIARY SERVICES LTD    754700         TRUST & COMPANY ADMIN                    Mr Roger Le Huray       RABEYS GROUP LTD                    244551         MOTOR GARAGE      

Mr Steve Falla         ORCHARD PRESS & PUBLIC         240600         PUBLIC RELATIONS                                                         Mr Robin Ayres          RADIO AND ELECTRONIC
                       RELATIONS LTD                                                                                                                                                               SERVICES LTD                        728837         RETAIL                         
Mrs Jill Dawe          ORION INSURANCE MGMT LTD       728864         INSURANCE                       Mr Jeff Fox             RAY & SCOTT LTD                     244610         MANUFACTURING     
Mr Nick Graham         OSA RECRUITMENT                712891         EMPLOYMENT                                                   Mr B Le Noury           RAY ANTHONY (MENS WEAR)             723514         RETAIL

Mr M B Gallienne       OUNSWORTH DECOR LTD            266194         BUILDING                                                                 Mr Jason Le Ray         RBS INTERNATIONAL                   703873         BANKING             
Mr Rob Kerry           OUTDOOR GUERNSEY LIMITED       267627         LEISURE                         Mrs N Swan              REGENCY BEDDING LTD                 249544         RETAIL            

                                                                                                                                                                           Mr Olly Duquemin        RESOLUTION IT LIMITED               267338         COMPUTING           

                                                                                                                                                                           Mr Dean Hollingsworth   REVOLVE THEATRE CO LTD
                                                                                                                                                                                                   t/a Revolve Business Intelligence   07781 130573   BUSINESS SERVICES            

P                                                                                                                                                                          Mr Richard Stapley      RICHARD STAPLEY LTD CHARTERED
                                                                                                                                                                                                   ACCOUNTANTS                   267460               ACCOUNTANTS            

                                                                                                                                                                           Mr Ivan Rihoy                ,
                                                                                                                                                                                                   RIHOY F W & SON LTD                 245231         BUILDING          
Mr P K M Daley         P & C DALEY (GSY) LTD          724000         CONSULTANCY          
Mr C Ryan              PANDORA HOTEL                  720971         HOTEL & CATERING                           Mr Stefan Jordaan       RMB INVESTMENT SERVICES LTD         735480         FINANCE            

                                                                                                                                                                           Mr Matt Collas          ROCK & SMALL LTD                    724705         ADVERTISING & MARKETING     
Heidi Soulsby          PARISH GROUP LTD               729002         TRUST ADMINISTRATION        
                                                                                                                                                                           Mr Peter Van de Velde   ROCK COMMERCIAL LTD                 728559         ESTATE AGENTS     
Mr Denis O’Malley      PARTNERS GROUP (GSY) LTD       711690         FINANCE              
                                                                                                                                                                           Mr James Meller         ROCQUETTE CIDER CO LTD              232501         CIDER MAKER       
Mr Nigel Dutson        PAUL DAVIS FREIGHT SERVICES    01779 650066   FREIGHT DISTRIBUTION        
                                                                                                                                                                           Mr Peter de Garis       RONEZ LTD                           256426         BUILDING          
Mr Paul Jonkmans       PAUL JONKMANS FINANCE LTD      267647         FINANCE              
                                                                                                                                                                           Mr P J Morris           ROSSBOROUGH, R A (GSY) LTD          241555         INSURANCE         
Mr Mike Comerford      PAVILLION INTERIORS            256572         RETAIL                                    www.pavillioninteriors
                                                                                                                                                                           Mr Chris Hubbard        ROSS-GOWER GROUP LTD                722222         CONSULTANCY           
Mr Geoff Warren        PENTAGON HOME
                       IMPROVEMENTS (GSY) LTD         714774         RETAIL                         Mr Peter Rose           ROTHSCHILD BANK INT. LTD            713713         BANKING            
Mr P N Vaudin          PERKINS CHARTERED
                       CERTIFIED ACCOUNTANTS          724966         ACCOUNTANTS                                                             Mr Alan Pearce          ROYAL BANK OF CANADA (C.I.) LTD 744143             BANKING                  

Mr Chris Blin          PERSONNEL APPOINTMENTS (1993) LTD 723221      BUSINESS SERVICES                                           Mr PLF Paul             ROYAL LONDON ASSET MGMT C.I. LTD 711261            INVESTMENT ADVISERS
                                                                                                                                                                                                                                                      & MANAGERS                   
Mr David Chamberlain   PET PORTE LTD                  265359         MANUFACTURING                  

80 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                                                 | JUNE/JULY 2011 | CONTACT | 81
 Guernsey Chamber of Commerce Directory of Members                                                                                                                                 Guernsey Chamber of Commerce Directory of Members

CONTACT                 COMPANY NAME                    TEL             CATEGORY                   EMAIL                                 WEB                                      CONTACT                 COMPANY NAME                    TEL            CATEGORY                     EMAIL                                  WEB

S                                                                                                                                                                                 S
Mr R J Bach             SAFEHAVEN INTERNATIONAL LTD      723925         TRUST & COMPANY ADMIN          Ms Paul Watson          STYLE OFFICE                    737044         OFFICE & BUSINESS EQUIPMENT  
Mr Roy Angliss          SAFFERY CHAMPNESS                721374         ACCOUNTANTS                                       Mr Keith Wilen          SUAVE MEDIA                     736515         MARKETING                  
Mr Jamiel Achhab-Kandili SAHARA - CI                     07781 109774   COMPUTING                                    Mrs Sue Wilson          SUECO OUTSIDE CATERING LTD      720969         OUTSIDE CATERING/   
                                                                                                                                                                                                                                                         COOKERY SCHOOL
Mr Brian Vohmann        SAIL OR SURF                     712621         RETAIL                        
                                                                                                                                                                                  Mr Anthony Dundon       SUNNYDENE COUNTRY HOTEL         236870         HOTEL & CATERING    
Mr David Whitby         SAMUEL PEPYS                     727616         RETAIL                    
                                                                                                                                                                                  Mr F D Mawson           SUNWIN LIMITED                  257726                             
Mr Tony O’Neill         SANDPIPERCI LTD                  708528         RETAIL                      tonyo’ 
                                                                                                                                                                                  Mr M Hesse              SWALLOW APARTMENTS              249633         HOTEL & CATERING               
Mr A Sendlhofer         SARNIA HOTELS LTD                724452         HOTEL & CATERING       
                                                                                                                                                                                  Mr Matthew Henry        SWOFFERS                        711766         ESTATE AGENTS                
Mrs Lisa Davey          SARNIA MANAGEMENT CORP LTD       728444         ADMINISTRATION               
                                                                                                                                                                                  Mr Tim Robins           SWORDFISH GROUP LIMITED         237338         COMPUTING                  
Mr Vernon Etherington   SARNIA MUTUAL LTD                723501         FINANCE                                                                                               SYDNEY CHARLES INSURANCE
                                                                                                                                                                                  Mr Philip Lepp                                          739970         INSURANCE                        
                                                                                                                                                                                                          ADVISERS LTD
Mr Gary Gavey           SARNIAN ROOFING LTD              715475         BUILDING               

Mr Peter De Sausmarez   SAUSMAREZ MANOR                  235571         CONFERENCE ORGANISER    

Mr Pierre V Blampied    SAVILLS PRIVATE FINANCE (C.I.) LTD 715234       FINANCE                       
Mr Julian Winser        SCHRODERS (CI) LTD               703700         FINANCIAL SERVICES 

Mr A J Bourgaize        SCOPE FURNISHING LTD             723197         RETAIL             

Mr R Bailey             SEAQUEST MARINE LTD              721773         RETAIL                
                        (T/A SERVSOL)                 08451 593453      CONSULTANCY                                                            Ms Gail F Batiste       TECHNICAL FIELD SERVICES INT LTD 729298        HUMAN RESOURCES                 

Mr Mark Didcott         SG HAMBROS BANK & TRUST                                                                                                                                   Mrs Kate Heywood        THE BEST OF GUERNSEY            246822         ADVERTISING & MARKETING     
                        (GSY) LTD                        726521         BANKING           
                                                                                                                                                                                                          THE CHANNEL ISLANDS STOCK       713831         FINANCE                            
                                                                                                                                                                                  Ms Tamara Menteshvili   EXCHANGE LBG
Mr Roy Kilpatrick       SIDLOCKS OF GUERNSEY             713883         HOTEL & CATERING  

Mr Robert Sillars                  ,
                        SIGMA GROUP THE                  241111         COMPUTING                                Mr P S Purtill          THE DUKE OF RICHMOND HOTEL      726221         HOTEL & CATERING       

Mr Martyn Guille        SILVER & GOLD WORKSHOP           236161         MANUFACTURING                                                             Mr Gary Durkin          THE FORT GROUP                  724016         INDEPENDENT FINANCIAL ADVISERS       

Mr S Larbalestier       SIMON LARBALESTIER OPTICIANS     710781         RETAIL                                                                                                    Mr Jeff Barnett         THE GOWER GROUP LTD             700155         FINANCIAL SERVICES  

Mr Simon Lovell         SIMON LOVELL INTERIORS           728695         RETAIL                                                            Mr Andrew Tabel         THE GUERNSEY DAIRY              237777         FOOD PROCESSING     

Mrs Melissa Campbell    SITUATIONS RECRUITMENT                                                                                                                                    Ms Alex Bridle          THE GUERNSEY EVENT CO LTD       728686         EVENT MANAGEMENT           
                        AGENCY LTD                       710639         EMPLOYMENT                  
                                                                                                                                                                                  Ms Kathy Tracey         THE LEARNING COMPANY LTD        730598         EDUCATION             
Mr Jim Coupe            SKIPTON INTERNATIONAL LTD        727374         BANKING           
                                                                                                                                                                                  Mr David Robilliard     THE LIBERATION GROUP LIMITED    724444         HOSPITALITY         
Mr Dan Smith            SMITH SIGNS LTD                  247749         PRINTING          
                                                                                                                                                                                  Mr David Brown          THE MALLARD                     264164         BUSINESS SERVICES     
Ms Susan Watson         SOFSYNC LTD                      07781 122449   COMPUTING            
                                                                                                                                                                                  Mr Phillip Morgan       THE PAPER BOX                   712877         RETAIL              
Mr Richard Allisette    SOMMELIER WINE COMPANY LTD       721677         IMPORT/EXPORT     
                                                                                                                                                                                  Mr Tony Tostevin        THE PARTNERSHIP LTD             700070         ADVERTISING & MARKETING
Mrs Julia Martin        SOURCE RECRUITMENT
                        SPECIALISTS LTD                  701616         RECRUITMENT                 julia@source                                           Mr Jay Aylmer           THE POTTING SHED                727699         ADVERTISING & MARKETING        
 Mr Rob Shipman         SOVEREIGN TRUST (C.I.) LTD       729965         TRUST & COMPANY ADMIN                   Mr T Fernandes          THE TASTE OF INDIA RESTAURANT   723730         HOTEL & CATERING    
Mr Kevin Boscher        SPEARPOINT LTD                   815555         INVESTMENT ADVISERS & MGRS                       Mr James Machon         THE VEHICLE FINDER.COM          239222         ADVERTISING & MARKETING   
Mr D J D Perkins        SPECSAVERS OPTICAL GROUP         232458         DISTRIBUTION                                Mr C Coyle              THOMAS COOK (GSY) LTD           724111         TRAVEL AGENT        
Mr Rod Goldsborough     SPECSAVERS OPTICIANS             723530         RETAIL                                                             Mr Tim Rawles           TIARA SOFTWARE CONSULTANTS LTD 07781 443475 COMPUTING-SOFTWARE SERVICES                 
Mr Q Spicer             SPICER & PARTNERS GUERNSEY LLP 710315           SOLICITORS                                                              TIMELY DESIGNS (CI) LTD
                                                                                                                                                                                  Mr Alan Mason                                           246568         JOINERY                       
                                                                                                                                                                                                          t/a WOODWORKS
Mr N Cirigliano         ST EMILION LTD                   726059         HOTEL & CATERING
                                                                                                                                                                                  Mr Anthony Harding      TOTAL CHANNEL ISLANDS LTD       249151         FUEL & ENERGY DISTRIBUTION
Mr Steve Durey          ST GEORGE’S HOTEL                721027         HOTEL & CATERING        
                                                                                                                                                                                  Deputy Jack Honeybill   TOWN CENTRE PARTNERSHIP LTD     07781 113464                           
Mr Andy Bisson          ST JOHN TRAINING SERVICES GSY 247979            HEALTH                     
                                                                                                                                                                                  Mrs Suzanne Rouxel      TRAFALGAR TRAVEL LTD            728121         TRAVEL AGENT         
Mr M R Priest           ST PETERS TRUST COMPANY LTD      723674         TRUST & COMPANY ADMIN           
                                                                                                                                                                                                          TRAVEL COUNSELLOR -             726837         TRAVEL AGENT         
                                                                                                                                                                                  Mr Vaughan Davies       VAUGHAN DAVIES                                                                                                     vaughan.davies
Ms Dina Le Lacheur      ST PIERRE PARK HOTEL             728282         HOTEL & CATERING  
                        ST SAMPSONS                                                                                                                                               Mrs Debbie                                                                                           d.freestoneroberts@          
                        CONSTABLES & DOUZAINE            244130         PARISH AUTHORITY                                                     Freestone-Roberts       TRAVEL COUNSELLORS              712549         TRAVEL AGENT                          /d.freestoneroberts

Mrs Bridget Foss        STAN BROUARD GROUP               252521         RETAIL                                           Mr Fred Eulenkamp       TRAVEL SOLUTIONS                715145         TRAVEL AGENT          

Mr Harry O’Neill        STANHOPE HOUSE LEISURE (GSY) LTD 710444         LEISURE                                        Mr K Le Poidevin        TRINITY TRUST CO LTD            727429         TRUST & COMPANY ADMIN      

Mr Mike Hall            STANLEY GIBBONS (GUERNSEY) LTD708277            INVESTMENT SERVICES                    Mr Andrew Troalic       TROALIC A J & SONS LTD          245363         RETAIL              

Mr Gerald Hough         STATE STREET TRUSTEES (GSY) LTD 734700          FINANCE                                      Mr Paul Dowinton        TYRRELL DOWINTON ASSOC LTD      259959         ARCHITECTS                       

Mr Steven Ferbrache     STEVE FERBRACHE & CO LTD         700889         BUILDING          

Mr J R Herschel         STONELAKE LTD                    720053         RETAIL            

Mr David Holt           STOPCOST LTD                     07781 413083   PAYMENTS SOLUTIONS

82 | CONTACT | JUNE/JULY 2011 |                                                                                                                                                                                                                      | JUNE/JULY 2011 | CONTACT | 83
                                                                                                                                                                                          The smile is genuine, the service flawless
 Guernsey Chamber of Commerce Directory of Members

CONTACT                   COMPANY NAME                      TEL             CATEGORY                 EMAIL                                WEB
                                                                                                                                                                                                            OVERLOOKING ST PETER PORT HARBOUR • GUERNSEY

Mr Gordon Dutton-Queripel VALLEY COMPUTER SERVICES LTD      239460          COMPUTING      

Mr Lance Vaudin           VAUDIN STONEMASONS LTD            248316          BUILDING SERVICES      

Dr David Robson           VAZON ENERGY LTD                  729981          CONSULTANCY    

Ms Fleur Curzon           VAZON PR & EVENTS (METASIS LTD)   722424          CONSULTANCY       

Mr Peter Watson           VETS4PETS LTD                     239200          VETERINARY SERVICES                                                                                This most famous hotel in the Channel Islands
Mr Chris Brazier-Creagh   VICTORIA FINE JEWELLERY           740050          RETAIL                                                                                 provides splendid luxury, generous hospitality and
Mr Julian Box             VIRTUSTREAM LIMITED               08703 453525    TECHNICAL CONSULTANCY                                                                         passionate service. Seven meeting and function rooms,
Mr Bill Mead              VISION NETWORKS LTD               255414          SECURITY INSTALLATIONS                                                                                               a fine dining restaurant, brasserie, cosy bar, outdoor
Mr Nigel Robson           VORTEX PR                         233080          PUBLIC RELATIONS                                                                                    pool, full gym and spa. Complimentary Wi-Fi is offered.
                                                                                                                                                                                                                                              Best Available Rates by quoting ‘Contact’.
                                                                                                                                                                                                                                             Experience our personal service at first hand.

W                                                                                                                                                                                                                                              Awarded:
                                                                                                                                                                                                                                              ‘Guernsey Business of the Year’
                                                                                                                                                                                                                                                                                           for dining
Mr R S Waite, FRICS       WAITE RS CHARTERED SURVEYOR 722121                ARBITRATOR                                                                                                                           ‘Excellence in Training’
                                                                                                                                                                                                                                                                                 Guernsey’s Leading Hotel
                                                                                                                                                                                                                                              ‘Best Large Business’
Mr Allen Edwards          WAITROSE                          739600          RETAIL                                                                                                                               WINNER, WORLD TRAVEL AWARDS 2010

Mr Tim Ringsdore          WAVE TELECOM LTD                  818181          TELECOMMUNICATIONS

Ms Carol Railton          WEBSITE GUERNSEY                  246973          MARKETING SPECIALIST                                                                                  No request is too large, no detail too small

Mr P Conway               WEIGHBRIDGE TRUST LTD             720581          TRUST & COMPANY ADMIN                                                                                                             St. Ann’s Place | St Peter Port | Guernsey GY1 2NU
                                                                                                                                                                                                                                      T: +44 (0)1481 724921 | E:
Mr S Hammer               WHITE & COMPANY PLC               736868          REMOVALS                                                                                                                          
Mr Jonathan Watson        WHITE HOUSE HOTEL                 722377          HOTEL & CATERING   

Mr Dominic Wheatley       WILLIS MANAGEMENT (GSY) LTD       735630          MANAGEMENT CONSULTANTS

Mr Mark De la Rue         WINDOW SERVICE CENTRE LTD         248743          MANUFACTURING            

Mr Richard Sherrington    WINE & BEER IMPORTERS (GSY) LTD   246430          IMPORT/EXPORT  
Mr Ken Baker              WORLD TRAVEL                      252211          TRAVEL AGENT   

                                                                                                                                                                                 For superior Tax Advisory and Compliance Services,
X                                                                                                                                                                                Trust, Corporate and Fiduciary Services.
Mr Tony Mealing           XTEC LTD                          700004          COMPUTING                 

Mr Barry Pitfield         X-WARE LTD, T/A JCS               08450 049 599                                                                    Call: 01481 211000 : Email:

Mr Hugh Bygott - Webb     Y LTD                             252505          BUSINESS SERVICES

Mr Peter J Symes          YORKSHIRE GUERNSEY LTD            710150          BANKING                     

84 | CONTACT | JUNE/JULY 2011 |
                                                                                                                                                                          Contact (airportsign) ad.indd 1                                                                                               6/6/11 16:23:51
               THE QUIET
               THE NEW CT 200h.
               LUXURY COMPACT CAR.
               The Lexus CT 200h is leading a quiet revolution.
               Its sophisticated full hybrid system creates
               near-silent driving in electric mode, with
               class-leading low emissions and superb fuel efficiency.
               It delivers a truly rewarding driving experience,
               with smooth acceleration and agile handling.
               And all with the award-winning quality, comfort and
               refinement that Lexus is renowned for.
               To find out more about the new
               CT 200h call 01481 242190
               or visit
               LEXUS GUERNSEY
               Braye Road, Vale,
               Guernsey, GY3 5PA

CT 200h prices start from £19,800 OTR. Model shown CT 200h SE-I costing £20,225 including optional metallic paint at £425. Price correct at time of going to press and includes delivery, number plates, full tank of fuel and £35 first registration fee.
CT 200h fuel consumption and CO2 figures: urban 68.9 mpg (4.1 L/100km), extra-urban 70.6 mpg (4.0 L/100km), combined 68.9 mpg (4.1 L/100km). CO2 emissions
combined 94 g/km.

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