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Top Ways to Anger Your Sales by ashhanpk

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Don't Pay Them on Time: There is no excuse for companies to not pay their reps on time. You expect your customers to pay their bills on time. The rest of the employees and those in the C-suite also expect to be paid on time. So, why would anyone think that you should not pay those who are "bringing home the bacon" for the entire company to be paid on time? How to stop it: Ask reps if they're having problems being paid and fix the problem. Again, there is no excuse.

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									Top Ways to Anger Your Sales & How to Stop It
Don't Pay with Paperwork: Bottom line: When you add a lot of paperwork
to a reps job, you slow them down. I have seen some of the paperwork that
reps had to complete and much of it makes no sense. Not to mention, when
the person who gets that paperwork - an employee who is not commissioned
based - loses it, then everything has to be resent, etc. Wasted time
equals wasted sales, which equals low productivity and profits. The sales
team is the blood that makes the heart of the company pump, and when you
clog the flow to the heart of the company with reams of unnecessary
paperwork, you kill the company. How to stop it: Find ways to reduce the
paperwork, so that reps can do what they are hired to do - sell, not fill
out tons of paperwork.m on Time: There is no excuse for companies to not
pay their reps on time. You expect your customers to pay their bills on
time. The rest of the employees and those in the C-suite also expect to
be paid on time. So, why would anyone think that you should not pay those
who are "bringing home the bacon" for the entire company to be paid on
time? How to stop it: Ask reps if they're having problems being paid and
fix the problem. Again, there is no excuse.

I have been working with sales reps in a variety of industries for nearly
30 years. Generally speaking, they're a congenial group of outgoing
people who understand that they are essentially entrepreneurs - they're
in charge of their own success. Additionally, they are "thick-skinned"
due to the heavy amount of rejection that they receive from customers.
Even though customers can make them angry (that's part of the game), from
my research what also makes them angry is the treatment they receive from
their own company. (You know, that same company that shouts "We need
teamwork" at sales meetings.) Here are the 4 top ways a company can anger
its sales reps - which reduces morale, teamwork, and profits - and how to
stop doing that.

By Ashhan

								
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