MISS NICOLA FREEMAN WHITE HOUSE FARM STILEBRIDGE LANE LINTON KENT, ME17 4DE Home: 01622 746280 Mobile: 07896025259 Email: email@example.com Date of Birth: 20 July 1987 Full current driving licence held. Non smoker. I can communicate well both face to face and over the telephone and my customer skills are excellent and I can use a computer with ease. I’m reliable and flexible and am able to work on my own initiative. I am very willing to learn new skills, and find it easy to pick things up quickly. I am a polite and well-presented person, and I find it easy to get on with people of all ages. I work well within a team, on my own and under pressure. I enjoy working hard and I am an enthusiastic and committed member of any team. Employment History Canterbury Christ Church – Medway Campus Sept 08 Adult Student Nurse I am currently studying full time to become an Adult Nurse. I have completed basic life support, infection control and moving and handling training. I have also completed a placement in a nursing home caring for the elderly. Social Services Tunbridge Wells Nov 07- Sept 08 Secretary Produce all types of word processing; act as the main point of contact for the Unit/section, assessing the nature of telephone calls, referring them to the appropriate person. Maintaining and monitoring office systems, including the database and filing systems, both computerised and manual. Diary management and arranging and coordinating appointments and meetings. Processing invoices for payment, as well as the administration of petty cash. Arranging transport for clients, making routine bookings, ordering equipment, undertaking research using the internet, making up client files and chasing actions, faxing and photocopying. The work is varied, and includes minuting of confidential Child Protection meetings as well as weekly team meetings. Doctor’s Surgery June 06 Receptionist November 07 Currently I am working at a doctor’s surgery, which requires doing all necessary reception duties, operating the telephone system effectively, completing all admin duties and computer input, and helping out in dispensary when needed. White Horse Bearsted ,kSept 05 – April 07 Bar Person Part Time I serve drinks operate the till, take food orders, and keep the bar area clean and tidy. I also answer the telephone and take bookings. Marden Dental Surgery March 05 - Sept 05 Receptionist Contract On reception I received patients arriving at the practice and I completed the necessary records, I collected patient charges and made appointments using the computer system. I answered the telephone effectively and ensured filing and record keeping was kept up to date and efficient. I sold dental products and ensured that the reception area was kept tidy at all times, I also used the computer to type documents and letters, and I completed any other duties that may have been necessary for the efficient operation of the practice. Horseshoes May 03 - May 05 Waitress Temporary Good communication skills proved vital in this job, as they are needed to provide a good service to the public. I greeted the customers and showed them to a table, informing them of any information they may have needed to know. I cleared, cleaned and laid up tables; I also used the till to take customers orders. I took out food, and ensured that the customers were happy. I also took care of making the desserts. I’m a good team leader, and I trained new team members to the high standard required. Working as a team we decided and organised the days duty allocation, making sure other waitresses/waiters knew what they were doing, and everything was organised, to ensure no problems arose. I also answered the telephone taking messages, answered queries and took bookings. Stilebridge Kennels Family Business Kennel Assistant At the kennels I answer the telephone taking bookings and putting them on to the companies computer system. I ensure care is taken when taking dogs in, and then again when the dogs go back to their owners. I handle money when it comes to giving the owners their bill, and I also make sure they are happy and that they enjoyed their holiday. I help walk the dogs twice a day, clean them out, and make sure they have everything they need. Qualifications I attended Angley School where I passed my GCSE exams in 2003: English Language/Literature: CC Double Science Award: CC Maths: B French: B Religious Education: B Geography: C I. C. T: C Art: D Angley School Angley Road Cranbrook Kent TN17 2PJ 01580 712758 Interests and Hobbies I enjoy horse riding, swimming, shopping, socialising, clubs, and pubs. I also enjoy watching good films, and relaxing in my free time.
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