MISS NICOLA FREEMAN

                         KENT, ME17 4DE

Home: 01622 746280 Mobile: 07896025259
Email: niki-kent@hotmail.co.uk
Date of Birth: 20 July 1987

Full current driving licence held.

Non smoker.

I can communicate well both face to face and over the telephone and my customer
skills are excellent and I can use a computer with ease. I’m reliable and flexible and
am able to work on my own initiative. I am very willing to learn new skills, and find it
easy to pick things up quickly. I am a polite and well-presented person, and I find it
easy to get on with people of all ages. I work well within a team, on my own and
under pressure. I enjoy working hard and I am an enthusiastic and committed member
of any team.

Employment History

Canterbury Christ Church – Medway Campus                                        Sept 08
Adult Student Nurse

I am currently studying full time to become an Adult Nurse.

I have completed basic life support, infection control and moving and handling
training. I have also completed a placement in a nursing home caring for the elderly.

Social Services Tunbridge Wells                                        Nov 07- Sept 08

Produce all types of word processing; act as the main point of contact for the
Unit/section, assessing the nature of telephone calls, referring them to the appropriate
person. Maintaining and monitoring office systems, including the database and filing
systems, both computerised and manual. Diary management and arranging and
coordinating appointments and meetings. Processing invoices for payment, as well as
the administration of petty cash. Arranging transport for clients, making routine
bookings, ordering equipment, undertaking research using the internet, making up
client files and chasing actions, faxing and photocopying. The work is varied, and
includes minuting of confidential Child Protection meetings as well as weekly team

Doctor’s Surgery                                                              June 06
Receptionist                                                              November 07

Currently I am working at a doctor’s surgery, which requires doing all necessary
reception duties, operating the telephone system effectively, completing all admin
duties and computer input, and helping out in dispensary when needed.
White Horse Bearsted                                                ,kSept 05 – April 07
Bar Person                                                                    Part Time

I serve drinks operate the till, take food orders, and keep the bar area clean and tidy. I
also answer the telephone and take bookings.

Marden Dental Surgery                                                March 05 - Sept 05
Receptionist                                                                  Contract

On reception I received patients arriving at the practice and I completed the necessary
records, I collected patient charges and made appointments using the computer
system. I answered the telephone effectively and ensured filing and record keeping
was kept up to date and efficient. I sold dental products and ensured that the reception
area was kept tidy at all times, I also used the computer to type documents and letters,
and I completed any other duties that may have been necessary for the efficient
operation of the practice.

Horseshoes                                                              May 03 - May 05
Waitress                                                                    Temporary

Good communication skills proved vital in this job, as they are needed to provide a
good service to the public. I greeted the customers and showed them to a table,
informing them of any information they may have needed to know. I cleared, cleaned
and laid up tables; I also used the till to take customers orders. I took out food, and
ensured that the customers were happy. I also took care of making the desserts. I’m a
good team leader, and I trained new team members to the high standard required.
Working as a team we decided and organised the days duty allocation, making sure
other waitresses/waiters knew what they were doing, and everything was organised, to
ensure no problems arose. I also answered the telephone taking messages, answered
queries and took bookings.

Stilebridge Kennels                                                    Family Business
Kennel Assistant

At the kennels I answer the telephone taking bookings and putting them on to the
companies computer system. I ensure care is taken when taking dogs in, and then
again when the dogs go back to their owners. I handle money when it comes to giving
the owners their bill, and I also make sure they are happy and that they enjoyed their
holiday. I help walk the dogs twice a day, clean them out, and make sure they have
everything they need.

I attended Angley School where I passed my GCSE exams in 2003:

English Language/Literature: CC
Double Science Award: CC
Maths: B
French: B
Religious Education: B
Geography: C
I. C. T: C
Art: D

Angley School
Angley Road
TN17 2PJ
01580 712758

Interests and Hobbies

I enjoy horse riding, swimming, shopping, socialising, clubs, and pubs. I also enjoy
watching good films, and relaxing in my free time.

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