Primary keyword— e-commerce
Secondary keywords—e-commerce , example of e-commerce , e-commerce
E-Commerce is way of doing business transactions electronically. The first wave of
doing business was exchange of information. The word electronically here in this context
means that in E-Commerce business transactions gets completed via electronic medium.
This electronic medium mostly uses computers on Internet. The transaction may also be
done through mobile that is mobile then it is mobile commerce. Mobile commerce is a
subset of E-Commerce.
Several simple example of E-Commerce includes:
An individual purchases a book on Internet
An individual withdraws funds from ATM
A retailer orders merchandise using an EDI network or suppliers extranet
An individual or business calls a toll free number and orders the requirements using the
seller’s interactive telephone system.
A manager orders office supplies for his office using Internet on a commercial website to
An employee reserves a ticket for airline or railways or if he reserves a room in a hotel
using the Internet by surfing the related website using a few clicks of mouse.
Complex example may include:
A student visits the website of a bookstore on Internet and makes inquiries about the
availability of an out of stock book. The bookstore employee downloads the digital copy
of book and prints it along with cover. Until and unless agreement to purchase on this
computer mediated network does not occur there is no E-Commerce transaction.
Factors which mainly affect E-Commerce transactions are:
Capital Availability: There should be sufficient source of capital available with Internet
based companies so that the can handle their business transactions in a comfortable
manner without doing any delay for payments.
Technology: The technology being used by the Internet based companies affects the
business. Companies doing E-Commerce transactions should armed themselves with
latest and largely acceptable technologies because outdated technologies can bring
unpredictable, disastrous and hazardous results and can ruin their businesses. Example:
If a person is doing electronic transactions but the antivirus that he is using is of older
version which is neither able to detect nor stop the entry of newest viruses. Now as a
result of which it is possible that some virus may creep into local file system of operating
system without user knowledge and permission and will look for important account
information like username of soma accounts and password etc and then can pass this vital
information to the virus creator. This will enable these virus creators to enter into users
account without his knowledge and permission and commit thefts like cases. So it is
advised to every user involved in electronic transaction to use the latest released versions
of antivirus and antivirus should be a reputed one in market like Norton and PC Cillin
Language: Many E-Commerce innovations originate in US and thus language mostly
used is English. So people who are not very fluent in English and do not possess good
communication skills will not be able to complete E-Commerce transactions comfortably.
Attitude: To facilitate E-Commerce requires possessing of an attitude that is open to
change, innovation etc. People should be able to accept E-Commerce transactions over
manual handling of transactions.