Benefits to business include:Make the right decisionUse this book to help you decide whether outsourcing IT is the right solution to your business needs.Secure the right service packageYou need to make sure you will obtain a service package that will fit your requirements. Follow the advice in this book, and you can avoid becoming locked into a contract for services you do not want or need.Avoid spiralling costsWhen objectives are unclear and communication is poor, your relationship with your supplier can turn sour. Find out how to avoid the crossed wires and disputes that can cause costs to spiral.Negotiate the right contractCutting the best deal is about more than driving a hard bargain. The contract with the supplier sets the terms of the relationship for years to come. This book tells you the steps you need to take to make sure the contract is properly drafted.