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Pre requisites (DOC)

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									       OFFICE OF THE DY. COMMISSIONER OF POLICE: PROV. & LOGISTICS:
                      AN ISO 9001 : 2000 CERTIFIED UNIT
                       5, RAJPUR ROAD, DELHI-110054


No.      2883-96        /CSA (Q-III) DCP-P&L, dated Delhi, the 27.2.2009

To

              M/S____________________

              ________________________

              ________________________


SUBJECT:      TENDER FOR THE AWARD OF ANNUAL CONTRACT FOR SERVICE/REPAIR/
              MAINTENANCE OF COMPUTERS, PRINTERS AND UPS AND OTHER
              PERIPHERALS AND VIRUS DETECTION/PREVENTION AND REMOVAL OF ALL
              TYPES OF VIRUS FROM THE COMPUTERS OF CIPA PROJECT

Sir,

               Sealed limited tenders are invited by the undersigned from the manufacturers/authorized
service providers for the award of annual contract for the service / repair / maintenance of computers
/ printers / UPS & other peripherals and (ii) Virus detection / prevention and removal of all types of
virus from the computers of CIPA Project of Delhi Police. The tenders should reach this office by 10.30
AM on 24.3.2009 by post or personally put in the tender box kept in the Reception Room of the
undersigned, which will be opened on 24.3.2009 at 11.00 AM by the Purchase Committee in the
Committee Room/P&L, 5 Rajpur Road, Delhi-1100054. The detailed terms & conditions of the tender
can be obtained from the office of the undersigned on any working day from 10 AM to 5 PM before the
closing of the tender box free of cost and also can be downloaded from the Delhi Police website i.e.
www.delhipolice.nic.in and www.delhigovt.nic.in. The tenderer shall have to attach Earnest Money of
Rs. 50,000/- and Application Fee of Rs.200/- (non-refundable) in the shape of Demand Draft in favour
of DCP/P&L otherwise the tender shall be rejected. In case the due date is declared a holiday, tender
shall be opened on next working day but tender box will be sealed on scheduled date and time.



                                                                                                  Yours faithfully,

                                                                                                              Sd/-

                                                                                    DY. COMMISSIONER OF POLICE
                                                                                       PROV. & LOGISTICS, DELHI.




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                                                        Page 1 of 12
TENDER FOR THE AWARD OF ANNUAL CONTRACT FOR SERVICE/REPAIR/ MAINTENANCE
OF COMPUTERS, PRINTERS AND UPS AND OTHER PERIPHERALS AND VIRUS
DETECTION/PREVENTION AND REMOVAL OF ALL TYPES OF VIRUS FROM THE COMPUTERS
OF CIPA PROJECT

 1.    NAME OF THE FIRM

 2.    CORRESPONDENCE     ADDRESS          WITH
       TELEPHONE AND FAX NO.

 3.    LOCAL ADDRESS WITH TELEPHONE AND
       FAX NO.

 4.    APPLICATION FEE DETAIL

 5.    EARNEST MONEY DETAIL

 6.    COPY OF SALES TAX/ VAT TAX
       CERTIFICATE ALONGWITH TIN NO.
 7.    COPY OF LATEST SALES TAXCLEARANCE
       CERTIFICATE

 8.    COPY OF SERVICE TAX REGN. CERTIFICATE
 9.    PROOF    FOR    HAVING   ATLEAST   500
       COMPUTER UNDER AMC          FROM ANY
       GOVT./PVT. ORGANIZATION WITH LIST,
       ADDRESS AND CONTACT PERSON
 10.   PROOF RELATED TO EXPERIENCE FOR THE
       PAST 3 YEARS.
 11.   LIST OF QUALIFIED ENGINEERS AND
       INFRASTRUCTURE
 12.   PROOF      OF     MANUFACTURER      OR
       AUTHORIZED SERVICE PROVIDER OF
       COMPUTER FROM ATLEAST TWO REPUTED
       BRANDS.
 13.   DOCUMENTS REG. PROVIDING ANTI-VIRUS
       SUPPORT FOR THE LAST ONE YEAR OR
       MORE
 14.   LIST    OF    OWNERS/PARTNERS     WITH
       TELEPHONE NO. AND CERTIFICATION REG.
       BLACKLISTING & CRIMINAL CASE ATTACHED
       OR NOT
 15.   COPY OF TERMS & CONDITIONS     DULY
       SIGNED


       SIGNATURE OF THE TENDERER
       WITH STAMP




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                                                   Page 2 of 12
(I)                                TERMS AND CONDITIONS


      1.        Separate envelope should be used for TECHNICAL BID as well as for PRICE BID. The word
                TECHNICAL BID / PRICE BID for the award of annual contract for the service / repair /
                maintenance of computers / printers / UPS and other peripherals (ii) Virus detection /
                prevention and removal of all types of virus from the computers of CIPA Project of Delhi
                Police due to open on 24.3.2009 at 11.00 AM shall be prominently marked on the top of
                each envelope. The details of Hardware covered under CIPA is mentioned at Annexure-
                “A”. The quantity of Computer & related peripherals can be increased/decreased.

      2.        The tenders should reach this office by 10.30 AM on 24.3.2009 .

      3.        The TECHNICAL BIDS WILL BE OPENED first on 24.3.2009 at 11.00 AM and the PRICE BID
                will be opened only after scrutiny of technical bid. The price bids of those firms will be
                opened who will qualify in the technical bid.

      4.        The tendering firm will have to submit application fee @ Rs. 500/- (non-refundable) in the
                shape of Demand Draft in favour of DCP/P&L at the time of submission of tender. In case
                the firm fails to attach the draft of application fee, the tender shall be rejected.

      5.        Tenders of those firms will be entertained who deposited the Earnest Money of      Rs.
                50,000/- (Rupees Fifty Thousand only) in the shape of Demand Draft/Banker’s
                cheque/FDR/Bank Guarantee in favour of DCP/ Prov. & Logistics, 5, Rajpur Road, Delhi –
                110054 payable at Delhi. The Earnest Money shall bear no interest.

      6.        The firm whose tender is accepted will have to deposit Rs. 1,00,000/- (Rupees One Lac.
                Only) as Security Money in the shape of Bank Draft/FDR/Bank Guarantee in favour of
                DCP/Prov. & Logistics, Delhi payable at Delhi on demand within 7 days from the acceptance
                of the tender or on receipt of demand failing which earnest money will be forfeited and
                contract will be cancelled. The security money deposited shall also bear no interest.

      7.         The firm whose tender is accepted will have to deposit a stamp paper of Rs. 100/- for
                signing the agreement.

      8.        The following will be eligibility criteria for the firms while entertaining the tender(s):-

           a)      The firm should be registered with the Sales/VAT Tax Department and submit
                   documentary proof in this regard. The firm should also be registered with Service Tax
                   Deptt. and submit the documentary proof of registration. Copy of latest Sales Tax
                   Clearance Certificate/VAT TAX paid must also be attached.
           b)      The firm should have at least 500 Computers (peripherals such as printers, scanners etc.
                   will not be counted) under AMC from any Govt. / Pvt. Organizations on the date of
                   applying in the tender. A list of such organizations, their contact persons, their addresses
                   and telephone numbers and no. of machines under AMC, date of expiry of AMC may also
                   be provided.
           c)      The firm should be in the same business for the past 3 years.
           d)      The firm should neither be blacklisted by any Govt. Deptt. nor any Criminal Case is
                   registered against the firm or its owner / partners anywhere in India.


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       e)     The firm should be Manufacturer or authorized service provider of Computer of at least
              TWO reputed brands.

(II)   General Information

1.     Period of AMC –

         The contract will be valid for a period of one year and the commencement of AMC will be
          informed after finalization of the contract.
         The period of contract could be extended further till the finalization of new contract, if
          necessary, on the same rates and terms & conditions.
         On expiry or premature termination of this agreement, the firm shall forthwith vacate the
          premises and handover the equipments in good condition to Delhi Police or to the new AMC
          vendor, except fair wear and tear, failing which the firm shall pay to Delhi Police such
          damages.
         AMC of all equipments will end with the end of the contractual period and the payment will
          be made only for service availed period on proportionate basis.

2.     Price / rate of maintenance –

       a. Price / rate mentioned in the enclosed annexure are for per equipment per year
          basis. Only one rate should be quoted against each item; quoting of multiple
          rates against a single item will tantamount to violation of the tender clauses and
          the bid will be rejected.
       b. The rates quoted will remain in force for the full period of the contract.
       c. No request for the increase in the rates will be entertained during the period of contract for
          any reason whatsoever.

3.     Working hours - The firm will correct any faults & failures in any equipment under this
       contract within 24 hours. All Police Stations of Delhi Police work round the clock and in case of
       urgent and emergent situations, it can be asked to rectify the problem on holidays and odd
       hours also, at no extra cost.

4.     Non Compliance / Lapse in Performance

       If the contractor fails to comply any clause of terms and conditions of the contract then
               - an explanation will be called for non – compliance
               - and if the explanation is not found satisfactory then further actions like blacklisting of
                 the firm, forfeiting of security money and other legal action as per penalty clause will
                 be taken.

5.     The firm at any stage of the AMC period can not refuse for repair / maintenance and if so it will
       be treated as breach of contract and the Delhi Police has a right to get it repaired from the open
       market. The expenditure incurred on repair of the equipment will be deducted from the bills of
       the firm or the firm will be liable to pay the damages.

6.     Resolution of Disputes

       In the case of dispute or difference arising between the Department and the contractor relating
       to any matter connected with this contract, the same shall be settled through amicable
       negotiations between a maximum of two officers nominated by the Department and two
       employees nominated by the Contractor, failing which, the dispute shall be submitted to
       arbitration in accordance with the provision of the Arbitration and Conciliation Act 1996, and the
       Arbitrator’s decision shall be final & binding. The language of arbitration shall be English. The
       tender invitation, the bid documents and the contract shall be interpreted in accordance with
       the Indian Laws and the jurisdiction of the Courts in the National Capital Territory of Delhi.

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7.    Bidders would not be permitted to alter or modify their bids after expiry of the deadline for
      receipt of bids.

8.    Only the authorized representatives of the firm will be allowed to attend the proceedings of the
      Purchase Committee. They should also bring letter head of the firm and any decision
      taken by them would be accepted by the firm.

9.    Confidentiality - Personnel of the firm will maintain the confidentiality of the data stored on
      the computer systems of Delhi Police. The firm will be required to take appropriate actions with
      respect to its personnel to ensure that the obligations of non-use & non-disclosure of
      confidential information are fully satisfied. The firm must have to sign a non-disclosure
      agreement in this regard. In case of failure, Delhi Police has right to take legal action against
      the firm.

10.   Space for keeping AMC material - Delhi Police will provide sufficient working place, storage
      places, etc. to the contractor for their smooth working at no cost.

11.   Environments being used in Delhi Police:-

      a. CIPA uses Debian version of NIC LINUX incuding Open Office bilingual (Hindi/English HTML
         Format) word processor. The data base of CIPA is PostgreSQL Version 8.0 with Java Script.
      b. As per separate list attached at Annexure” A”, there are two servers and three clients in
         every Police Station. The Vendor shall maintain database security of server at any point of
         time. It requires periodical servicing/maintenance of entire hardware of CIPA Project:-

          1.         Computer             Servers, Clients, Desktop & Laptop
          2.         Printers             HP-Laserjet 1320 and HP-Laserjet 3020 (Multi Function
                                          Printer, Copy, Scanner and Printer)
          3.         Networking           Hubs, 16 Port Switches, Routers, Modems, LAN/WAN
                     Equipments           cable Network etc.
          4.         U.P.S.               2 KVA UPS and 5 KVA UPS, 1 KVA UPS
          5.         Devices              CD Writers, Combo Drives, DVD Drives DVD Writers
                                          Floppy Drives, Keyboard, Mouse, USB Port etc.


12.   Inspector/CIPA, Police Station Connaught Place, New Delhi will be the Incharge of
      AMC of all Distt. / Unit

13.   For any clarification on any clause of Terms and conditions, Inspector/CIPA Project, Police
      Station Connaught Place, New Delhi can be contacted. The Performa’s for Performance report
      and feed back/call report will be provided by P&L unit at the time of signing of the contract.

14.   The terms and conditions are also available on Delhi Police website www.delhipolice.nic.in and
      www.delhigovt.nic.in . The reputed firms which are dealing in the trade can also download the
      terms and conditions from the website and participate in the tender.

(III) Jobs to be done

1.    Repair, Maintenance and facility management Services - The firm will be required to
      maintain / attend / rectify the problems of the Equipments / Network:-
      a) Computers – Desktops, Laptops and Servers
      b) Printers- HP LaserJet and HP-Laserjet 3020 (Multi Function Printer, Copy, Scanner and
          Printer)
      c) Networking equipments- Hubs, 16 Port Switches, Routers, Modems, LAN/WAN cable
          Network etc.
      d) UPS :- UPS :- 2 KVA UPS and 5 KVA UPS, 1 KVA UPS

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      e) Devices :- CD Writers, Combo Drives, DVD Drives DVD Writers Floppy Drives, Keyboard,
          Mouse, USB Port etc.
2.   Comprehensive Maintenance – The maintenance service will be comprehensive and will
     include cost of labour, faulty parts repair / replacement, complete equipment replacement etc.
     the tenderer shall provide free of cost all such spare-parts / modules /units that may be
     required during preventive or corrective maintenance. In case of providing replacement /
     standby following points should be noted:-

     a. Replacement will cover replacement of complete units including RAM, CPU, SMPS,
        motherboard, fan, hard disk, other storage devices, printer heads, connectors, hubs,
        switches, routers, modems, printer drum, printer assemblies, printer’s logic card, printer’s
        transfer kit, monitors, mouse, keyboard, speakers, microphone, floppy drive, CD-drive,
        power cables, printer cables, patch cords and any other hardware required for smooth
        functioning of system.
     b. The new item is either to be equivalent or higher quality compatible product. It will be the
        contractual firm responsibility to have back to back arrangement with reputed brand parts /
        machine manufacturers / authorized service providers.
     c. The engineer who replaced the equipment has to record in the Feed back / Call report that
        the equipment has been replaced and the old equipment has been handed over to the user.
     d. The equipment / part of the equipment will be given to the firm for replacement if it is
        under warranty, otherwise it will be the property of the Delhi Police.
     e. In respect of printers (Laser/DMP/DeskJet/Inkjet/Line Printer), it is clarified that all
        components including plastic parts, assemblies etc are covered under the replacement
        clause.
     f. In case of providing Standby – (a) it should be of equivalent capacity and performance
        e.g. Laser Printer in case of Laser Printer is to be provided by the contractual firm before
        removing the defective equipment. (b) In case different model is provided as standby then
        printer Cartridges / Ribbon / Toner will also be provided by the firm. [All major problems
        are to be rectified(on site) or standby will be provided within six hours. The standby
        equipment arrangement will be allowed for maximum of 10 days only, beyond 10 working
        days, the action will be taken as per penalty clause]. Major Problem- Any problem which
        can not be solved on site and equipment is required to be taken to the workshop of the
        firm.

3.   Preventive maintenance Schedule - Preventive maintenance shall be done for all the
     Computers/Printers/UPSs etc. once in three months (Proper cleaning and dust removal through
     Blower/Vacuum cleaner). Blower/Vacuum cleaner is to be arranged by the contractual firm.
     Preventive maintenance will include inspection of each system, scanning for virus, scanning of
     hard disk for any defects/problems therein, resolving minor technical problems, and to obtain a
     satisfactory working certificate from the user after cleaning of the system i.e. PC/ Monitor /
     Printer / Keyboard/ CD-ROM drive / FDD/ Scanner and other accessories. The preventive
     maintenance will be handled by a separate team of the firm in co-ordination with the firm's
     Resident Engineers. A separate call/feed back report is to be filled up for the preventive
     maintenance and a copy of the same is to be submitted alongwith the Performance Report.

4.   Spare parts – The following equipments in good working condition must be readily available at
     all police stations (within 24 hours maximum) and also CIPA-HQ to provide standby
     arrangement immediately:-
             i)    Monitor
             ii)   CD-Rom Drive
             iii)  Key board
             iv)   Mouse
             v)    16 Port Switch
             vi)   Printer HP-Laserjet 1320
             vii)  Printer HP – Laserjet 3020
             viii) Power/Data Cables
             ix)   SMPS
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             x)      Patch Cord
             xi)     Other small Misc. things as per the requirement
             xii)    UPS/Batteries.


5.    Maintenance of OS etc. –            All software required for maintenance i.e. OS etc. will be
      provided by the user but if drivers are not available with the user then the contractual firm will
      arrange the same in legal/licensed form.

6.    Network related problems – The firm shall maintain unhindered LAN/WAN connectivity at all
      Police Stations except problem, if any on the side of MTNL. All network related problems needs
      to be attended and rectified. This includes troubleshooting & maintenance for proper
      functioning of Network. Linux based Network connectivity includes LAN/WAN of CIPA Project in
      all Police Stations.

7.    Hard Disk Crashing - The firm should have some data recovery tool in possession and if due
      to any reason hard disk crashes or data on hard disk is lost, then the contractual firm will get it
      recovered.

8.    Phase/Neutral Checking - The contractual firm has to check periodically that Phase and
      Neutral cables are placed rightly in Switches and there is proper earthing and voltage. If
      anything is not in order that must be brought into the notice of user in writing.

9.    Shifting of equipment - If any major repair requires shifting of equipment to workshop of the
      contractual firm then transportation for shifting of equipment will be arranged by the contractual
      firm. Ladder or any other thing required to execute the job is to be arranged by the firm at no
      cost to Delhi police.

10.   Frequent faults of same nature in the same PCs and peripherals, UPSs etc. will be considered
      inefficient attendance by the AMC contractor and the action will be taken as per penalty clause
      and the firm has to replace it with the new one.

11.   Maintenance Services will NOT cover the following :-

       a. Magnetic media like cartridges, floppy diskettes, magnetic tapes, CDs, Ribbons, ribbon
          cartridges, toners, plotter pens, tape cartridges and cassettes.
       b. Equipment’s already under warranty
       c. Tables, chairs etc. for housing the computer equipments.
       d. Non-functional parts like covers, equipment stands etc.
       e. Damage of the equipment due to burning or high voltage.


12.   Virus Prevention, Detection and Removal

       a)    The firm has to provide supporting documents where they are providing the anti virus
             support for last one year or more.


       b)    Virus are to be prevented, detected and removed on all types of operating systems /
             environments as mentioned at point no. 11 of General Information.

       c)    Anti-virus software should be maintained in Client / Server model where Local Area
             Network is applicable. All types of viruses are to be covered including Worm, Trojan
             Horses, Macro Viruses, E-mail viruses, Spy ware, Spam, Virus Hoax, Logic Bomb (Time
             Bomb), Malware, Sentinels, Malicious Softwares etc.


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13.   Complaints Management

      i)     Web based complaints and monitoring system as already existing in
             www.delhipllice.nic.in/data/login.asp shall form the basis for complaint logging
             system for users. As soon as Complaint received from user vendor will follow up the
             trouble-shooting by quickest possible means & in shortest time period (not later than 24
             hours)
      ii)    A complaint monitoring Help Desk should function round the clock for lodging of
             complaints through telephone The desk attendant is to be trained enough to register
             calls or if problems are very minor then be able to resolve on phone itself.
      iii)   Call/Fee Back/performance report- All records of complaints will be maintained and
             properly recorded by the contractual firm with the details such as time when the call was
             reported and attended, signatures of the user, problem, comments of the user etc. A
             copy of the call/feed back report is to be given to the user. A performa for the same will
             be provided, at the time of signing the contract.

14.    Engineers and other Staff to be provided:- One full time Network/Hardwre engineer
      having full knowledge of Linux Operating System needs to be available at CIPA-HQ, Police
      Station Connaught Place, New Delhi and one each in three ranges at designated places
      including on Sunday and holidays.

      i.    All engineers will be provided by the firm as part of Maintenance & Repair Service at No
            extra/separate cost to Delhi Police.
      ii.   They should be on the direct and permanent employment of the firm and will not be
            drawn from Sub-contractors/ franchisees.
      iii. Police verification - All have to clear Police verification, at the cost of the firm.
      iv. Identity card - The firm will provide them Identity Cards
      v.    All must be equipped with Mobile phones.
      vi. The firm has to provide more experts if needed than projected by Delhi Police but at No
            extra cost.
      vii. If any one of above proceeds on leave then the firm will provide its substitute. Absence of
            a single day will invoke the penalty clause.
      viii. The firm will not permit any other personnel than the firm's personnel to perform any
            work, service or other activities required by Delhi Police without the prior consent of the
            concerned Incharge AMC of the respective Distt./Unit.


15.    Taking / Handing Over:-

      a. The firm will take over all the equipments in working order and will hand over all the
         equipments in working order to the new vendor after expiry of the AMC period.

      b. The equipments to be taken over by the firm alongwith signing of the agreement in working
         condition.

      c. AMC vendor may inspect and bring out faulty units which are not in a position to take over
         for AMC without repairs. If no such list/information is submitted within 10 next working days
         to Incharge CIPA Project, Police Station, Connaught Place, New Delhi, it will be treated as
         all the machines have been taken over by the firm and no separate letter will be issued by
         Delhi Police in this regard.

      d. After expiry of the contract all the machines are to be handed over by the outgoing AMC
         vendor to the new AMC vendor within 10 working days of expiry of contract in working
         conditions and a certificate to this effect is required to be obtained by the firm from the

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             concerned officer in-charge of the maintenance and to be produced alongwith the final claim
             of the AMC charges.

       e. The faults pointed out by new AMC vendor during the inspection before taking over of the
          equipments are to be rectified within next two working days by the outgoing AMC vendor,
          and any further delay in rectification of faults thus pointed out shall make the firm liable for
          imposition of penalty as per Tender terms and conditions applicable to outgoing AMC
          vendor.

16.    History sheet of the equipments - The firm will maintain History sheet of each and every
       equipment under Maintenance Contract with details specification of the equipment before taking
       over the AMC and give it to the concerned officers of Distt./Unit. and record of the same will
       also be available in Assets/Call Management software. All the equipment’s will be given some
       serial number. A sticker is to be pasted on the equipment containing Serial number of the
       equipment, AMC w.e.f., AMC upto , and Complaint centre mobile no. / telephone no., and Name
       of the AMC firm, in all those equipment also which are under warranty. In Call/ Asset
       management software all the equipments will be recorded against this unique serial no.

17.    Equipment’s already under warranty -- The firm will keep record of all such equipment’s
       such as when warranty is going to expire, who are the service providers etc. The call of such
       equipment’s will also be made to the firm, they will further forward the same to the actual
       service provider. This service will be at no separate cost to Delhi Police. Immediately after the
       expiry of the warranty, the firm has to take over the equipment’s under AMC. There should not
       be a gap of a day.

(IV)   Penalty Clause -


        A ) Penalty amount per call per equipment/problem per hour of delay (Hardware, Software,
             Database, Network related problems) :-
        i) By not attending & responding the call within six hours Rs. 25/-

        ii) By not rectifying the problem and even not providing the Rs. 500/- per day
             standby      equipment within 24 hours

        iii) By not rectifying the problem and even not providing the Rs. 2000/- for each day
             standby      equipment within 3 days or beyond

        iv) Standby arrangement is allowed only for 10 days, delay of one day beyond 10 days by
            which the equipment is to be returned, the firm will be penalized of RS. 250/- PER DAY PER
            EQUIPMENT besides the repair could be got done through open market at the risk and cost
            of the contractual firm. Action for forfeiture of security money / pending bills / legal action
            / black listing of the contractual firm can be taken.
        b) On not doing preventive maintenance of (Computer, Rs. 250/-
            Printer, Scanner, UPS) per equipment per quarter
        c) Non submission of monthly call status report to Incharge Rs. 500/- per month per unit
            AMC concerned                                               delay
        d) On failure to hand over all the machines to the new firm Rs. 100/- per day per not
            within10 days of expiry of AMC will attract penalty at handed over equipment
            the rate of

        e)  On refusing or not taking over under AMC after expiry Rs.    100/-    per   day  per
           of warranty of a working condition equipment           equipment or actual cost of
                                                                  repair (if any), which ever is
                                                                  higher
        f) Non providing of Network/hardware Engineer             Rs. 500/- per working day per
                                                                  engineer
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                                                          Page 9 of 12
          Note: If any one of above proceeds on leave then the firm will provide its substitute. Absence of a single
          day will invoke the penalty clause.


(V)      PAYMENT:-

         The payment will be made on quarterly basis at the level of user Distts./Units after ensuring
         that the repair work/job has been satisfactorily done by the firm.

Note:-

A)       The following documents should be submitted with the envelope marks as TECHNICAL BID :-

         I.      Application Fee of Rs. 500/- (Non refundable).
         II.     Earnest Money of Rs. 50,000/- in favour of DCP/P&L.
         III.    The firm should be registered with the Sales/VAT Tax Department and submit
                 documentary proof in this regard. Copy of Service Tax Registration Certificate and Latest
                 Sales Tax Clearance Certificate/VAT deposit receipt should also be attached.
         IV.     The firm should have at least 500 (peripherals such as printers, scanners will not be
                 counted) Computers under AMC from any Govt. / Pvt. Organizations on the date of
                 applying in the tender. A list of such organizations, their contact persons, their addresses
                 and telephone nos. and no. of machines under AMC, date of expiry of AMC may also be
                 provided.
         V.      The firm should be in the same business for the past 3 years.
         VI.     List of engineers and infrastructure.
         VII.    The firm to provide supporting documents where they are providing the Anti – virus
                 support for the last one year or more.
         VIII.   A list of owners / partners of the firm and their contact telephone nos. alongwith a
                 Certificate to the effect that the firm is neither blacklisted by any Govt. deptt. nor any
                 Criminal Case is registered against the firm or its owner / partners anywhere in India.
         IX.     The firm should be manufacturer/authorized service provider of Computer of atleast
                 TWO reputed brands.
         X.      COPY OF THE TERMS AND CONDITIONS DULY SIGNED WITH SEAL OF THE FIRM IN
                 TOKEN OF ACCEPTANCE OF TERMS AND CONDITIONS MAY ALSO BE ATTACHED WITH
                 TECHNICAL BID.

B)       PRICE BID SHALL CONTAIN PRICE ONLY AND NO OTHER DOCUMENTS SHALL BE ENCLOSED
         WITH THE PRICE BID.


                                                                                                         Sd/-
                                                                                          DY. COMMISSIONER OF POLICE:
                                                                                                 PROV. & LINES: DELHI.

SIGN OF TENDERED –                       _________________________

NAME IN BLOCK LETTERS –                  _________________________

FULL ADDRESS -                           _________________________




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                                                             Page 10 of 12
                                          ANNEXURE-“A”

                                   Hardware in Police Stations

      Sl. No.                          Description                                       Quantity
                                                                                         (in Nos.)
1.              INFINITI PRO HL1090 (SERVER)                                       12
                P-IV 3.0 GHZ 2* 128 MB DDR PC3200
                NECC 2* 80 GB SATA HARD Disk, 1.44 MBFDD, COMBO
                (CDRW + DVD) HCL 107 Keys KB. HCL 2 Buton PS2 Scroll
                Mouse, 56 K Voice/Data Fax Modem, 1/100 Enet 2.2
                W/SOL, 38 CM (5), 38 Cm (15*) HCL Colour Moitor, 600
                Speaker System
2.              INFINITI PRO HL 1090 (CLIENT)                                      18
                P-IV 3.0 GHZ 2* 256 MB DDR PC3200
                80 GB SATA HARD Disk, 1.44 MBFDD, COMBO (CDRW +
                DVD) HCL 107 Keys KB. HCL 2 Buton PS2 Scroll Mouse,
                Microphone, 600W Speaker System 38 CM. (15*) HCL
                Colour Monitor
3.              LX INFINITI PRO BL 1200 (SERVER)                                   244
                P-IV 3.2 GHZ 2* 256 MB DDR 400 PC 3200 RAM,2*120 GB
                SATA HARD Disk, 1.44 MBFDD, Pioneer IDE DVD Writer,
                Modem INT 56 K DATA Fax-Dlink, HCL 107 Keys Keyboard,
                HCL 3 Buton USB Optical Mouse, 43 cm (17) HCL Colour
                Monitor HCM 780 M
4.              LX INFINITI PRO BL 1200 (CLIENT)                                   366
                P-IV 3.2 GHZ 2* 256 MB DDR 400 PC 3200 RAM, 120 GB
                SATA HARD Disk, 1.44 MBFDD, 16X1DE DVD, HCL 107
                Keys Keyboard, HCL 3 Buton USB Optical Mouse, 43 cm (17)
                HCL Colour Monitor HCM 780 M
5.              LX INFININITI PRO BL 1200                                          20
                P-IV 3,2 GHZ 2*256 MB DDR 400 PC 3200 RAM, 120 GB
                SATA Had Disk, 1.44 MBFDD, 16x1DE DVD,HCL 107 Keys
                Keyboard, HCL 3 Butom USB Optical Mouse, 43 cm (17) HCL
                Colour Monitor HCM 780 M
                (CIPA-HQ/Training Lab Connaught Place)
6.              Laptop                                                             1
7.              HP Laserjet 3020 Multifunction Printer                             128
8.              HP Laserjet 3020 Multifunction Printer                             2
9.              HP Laserjet 1320 Multifunction Printer                             128
10.             D-Link 16 Port Unmanaged Switch                                    128
11.             UPS 2 KV Tritronic On Line UPS                                     128
12.             UPS 5 KV PP Solution On Line UPS                                   61
13.             UNILINE 1 GBT UPS                                                  1
                (Training Lab Connaught Place)
14.             LCD Projector (Toshiba)                                            1
                (Training Lab Connaught Place)

The quantity of Computer & other peripherals can be increased or decreased.




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                                                      Page 11 of 12
                                                                                                            ANNEXURE-“B”

                                  PROFORMA FOR PRICE SCHEDULE

 Sl.     Description                                                           Rates offered per unit inclusive of all taxes
No.
1.       INFINITI PRO HL1090 (SERVER)

2.       INFINITI PRO HL 1090 (CLIENT)

3.       LX INFINITI PRO BL 1200 (SERVER)

4.       LX INFINITI PRO BL 1200 (CLIENT)

5.       LX INFININITI PRO BL 1200

6.       Laptop
7.       HP Laserjet 3020 Multifunction Printer
9.       HP Laserjet 1320 Multifunction Printer
10.      D-Link 16 Port Unmanaged Switch
11.      UPS 2 KV Tritronic On Line UPS
12.      UPS 5 KV PP Solution On Line UPS
13.      UNILINE 1 GBT UPS
14.      LCD Projector (Toshiba)


                                                                                              (Signature and seal of Bidder)
Dated:




                                          f73f7365-24b5-4105-8450-28318520718a.doc
                                                        Page 12 of 12

								
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